Name: Holiday Inn Express & Suites - Springfield North by IHG
Address: 3050 North Kentwood Avenue, Springfield, Missouri, United States of America, Springfield, Missouri, US
Price range: $94–$223 per night
Rating: 9.23

What guests think

Across many reviews, Holiday Inn Express & Suites - Springfield North by IHG is praised for very clean, modern rooms, friendly staff, and a satisfying hot breakfast, with convenient access off I-44 and generally quiet stays.

Amenities include a pool and fitness room, plus multiple mentions of on-site or nearby EV chargers; some travelers found the pool small or cold and disliked reserved eco parking near the entrance. Room comfort stood out, though a number of guests noted very soft mattresses or thin sofa beds, HVAC or thermostat problems, musty odors, and bright device lights affecting sleep. Service is usually helpful and efficient, but staffing gaps, occasional reservation or room-allocation issues, and opt-in housekeeping led to delays or missed refreshes for some stays. Overall, expect a straightforward, no-fuss stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A pool and fitness room are available, and several reviews mention convenient EV charging on-site or next door. Feedback on the pool is mixed (some found it small or cold), and a few disliked reserved eco parking spaces.

Related guest reviews

10

Michael

Jun 14, 2025

·

Stayed 1 night

I thought the amenities were excellent (breakfast, guest laundry available, swimming pool...and a fitness center!). The room was super spacious and very clean as well. Overall, my husband and I were very impressed with our stay.

6

Robert

May 22, 2025

·

Stayed 1 night

This hotel is very clean and comfortable. It is convenient to interstate 44 However, it is not in a good neighborhood.the majority of parking spaces are reserved for “fuel, efficient carpool vehicles” I ended up having to park very near to a dodgy looking apartment complex. And having to carry all of my gear around the building to the front door. I was told by the desk clerkthat my Audi diesel which gets 44 miles to the gallon did not qualify to park in one of those spaces close to the door because I was a solo traveler.

10

Marybeth G

Feb 23, 2025

·

Stayed 1 night

EV chargers

10

Kagney

Feb 28, 2025

·

Stayed 2 nights

The breakfast was great, the hotel was quiet. The pool was perfect and parking was easy.

10

Shyam Sunder

Jun 29, 2023

·

They even offer a free Tesla EV wall charging option.

10

Josh

Aug 30, 2024

·

Stayed 1 night

Very clean, friendly staff and wonderful breakfast. Dog friendly was amazing! The only negative comment is that the pool is small.

10

John

Dec 20, 2024

·

Stayed 1 night

Clean hotel, with up-to-date decor, rooms in which everything functions properly, clean smelling linens, and pillows. Comfortable beds, electronic thermostat. Modern bathroom with hair dryer. Four Tesla, 50 amp EV chargers in the parking lor. Lobby computer and printer. Free hot breakfast with a variety of choices. WiFi and room TV that works with your Roku. Hot water with good pressure on the top floor. Blackout blinds, convenient access to major roadways. Friendly and responsive staff.

8

David

Mar 26, 2024

·

Stayed 2 nights

Good Hotel. Friendly staff. Our biggest complaint was the pool temperature… it was uncomfortably COLD. And, I’ve been in a ton of pools. They don’t have a hot tub. So, just be aware. The hotel chooses to do their towels and laundry right in the front lobby, using the check in counter staff to do the sorting and folding. While not horrible, it was NOT a good look. You only get one chance to make a first impression….

8

Kinjal

Aug 5, 2023

·

Stayed 1 night

Great location and Tesla L2 Charger to charge your car to full overnight.

10

Joel

Jan 16, 2024

·

Stayed 1 night

Tesla supercharger in the gas station next to the property. Made it easy to plug in and relax at the hotel while it was charging.

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Cleanliness

Cleanliness is a strong point across many stays. There are occasional reports of stained bathroom areas or linens, musty odors, mold in showers, or suspected pests.

Related guest reviews

8

Trishia

Jun 3, 2025

·

Stayed 1 night

Overall it was a good experience. Room was clean for the most part. The only qualm I had was that the area around the toilet didn't look like it was cleaned

10

Mark

Aug 15, 2025

·

Stayed 4 nights

Phenomenal customer service. The property is very well maintained, the room was very clean.

6

Cassandra

Aug 11, 2025

·

Stayed 1 night

Exceptional options and service at breakfast. The bedding in our room was stained and ripped. The temperature panel did not allow for any modifications to the room temperature nor did it allow the fan to run for air circulation.

10

stephanie

Jan 20, 2025

·

Stayed 1 night

Cleanest property I’ve been to in a long time.

8

Ana

Mar 1, 2025

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Stayed 1 night

The bed was very comfortable and clean. My only issue was that i saw some mold at the top of the shower. But Everything else was great.

6

Jeff

Nov 11, 2025

·

Stayed 1 night

Main areas in good condition and clean. Staff was friendly and helpful. Walls around toilet in bathroom had visible stains. It was all you could do to stay out of the center of the bed and there were lights (smoke detector, thermostat, etc) blinking all night in the room.

8

Ram Naresh

Dec 30, 2024

·

Stayed 1 night

Convenient: Right off the highway. Plenty food choices close by. Walmart near by. Gas station right next door. Good breakfast (pancakes, cinnamon rolls, biscuits and gravy, Potatoes, western omelette, fruit, yogurt, juice, coffee, go bags in case you are in a rush) Room freshness: Some sort of musty smell in the room especially the bathroom. The exhaust did not work. Customer centric: reservation made for 2 Adults and 2 Children but there were only 2 towels in the bathroom. Front desk provided additional upon request.

2

Lisa

Aug 6, 2023

·

Stayed 1 night

We got to our room and it smelled awful I found someone to spray it didn’t help much. Our tv didn’t work they had to come fix that. We left and came back and still smelled awful maintenance sprayed again. Made it barable. Tile floor was dirty. It was just awful

2

Yvonne

Oct 21, 2024

·

Stayed 3 nights

I ended up checking out early, as they had fleas and possible bed bugs. My son and daughter had rashes all over them and not to mention bug bites. I asked housekeeper to change my bedding and it wasn't done. Holidsy Inn didn't refund me the charges and front desk told me I had to inform someone from Expedia. They said manager would be informed and took my information, but no one has called me. I tried calling Expedia customer service and couldn't get through also with chat which didn't submitt my request for call back. Worst experience ever. I am requesting a refund or some type of credit.

6

jas

Oct 7, 2023

·

Stayed 1 night

the room was not clean at all the sheets had coffee stains and mascara stains the towels were folded but also not clean

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Rooms

Rooms are modern, generally spacious and quiet with comfortable beds. Some guests mentioned very soft mattresses or thin sofa beds, HVAC or thermostat problems, musty odors, and bright device lights affecting sleep.

Related guest reviews

6

Donald

Oct 4, 2025

·

Stayed 2 nights

We were given a wheelchair accesible room why I do not know. Bed was too soft gave me a backach. Everything was very clean. Did not use gym

8

Jorge

Dec 1, 2024

·

Stayed 1 night

Hotel was next to a big restaurant with loud music. I asked about pet policies because I saw SO many dogs while doing check in, I was told even if the dogs are barking they couldn't do anything about it. So if you are a pet person this will be heaven for you. If you are NOT a pet person, keep looking. Breakfast area was very well served, clean and ladies friendly.

6

Michael

Dec 31, 2022

·

Stayed 1 night

Below HI Express standards. Too much noise from heating unit. Sloppy caulking around tub; looks like 8 year old did it.

6

Cassandra

Aug 11, 2025

·

Stayed 1 night

Exceptional options and service at breakfast. The bedding in our room was stained and ripped. The temperature panel did not allow for any modifications to the room temperature nor did it allow the fan to run for air circulation.

10

Brian

Aug 9, 2025

·

Stayed 1 night

Clean, spacious, and quiet. The breakfast was better than most hotels and so was the coffee.

6

Jim

Jun 3, 2025

·

Stayed 1 night

Nice clean hotel. Only issue was could not redirect AC to keep it from blowing on my face all night. Poor placement of unit.

10

Karl

Jul 20, 2024

·

Stayed 2 nights

The Breakfast was great both days. Staff was amazing and nice and polite. Good parking. Easy to get to and from. The negative issues, there was no bathroom fan and it was very hot, steemed mirror. Had to leave door open 30 min to use. The window blinds were conttolled by remote controll. The remote did not work, spent 10 minutes to get blinds to move, very frustrating. The front desk stated all of them are broken, no replacement available. Other than those two issues, it was a good experience.

10

Felicia

Aug 12, 2025

·

Stayed 1 night

Loved our stay only down fall was the Sofia bed was very thin you could feel the springs we just shared our bed with our littles.

4

Jan

Aug 30, 2024

·

Stayed 1 night

Room smelled - toilet was scary lowed. Air conditioning loud. Really worn out. Furniture beat up.

2

Amanda

Mar 15, 2024

·

Stayed 1 night

Both people we spoke to at the desk weren’t kind but that we can deal with. We rented a suite with a family room, bedroom and bathroom and between the three spaces there was ONE trashcan. There is NO light in the living area. The head of the shower was broken. The bathroom is the smallest we’ve had in a hotel. The shower pressure was awful and fluctuated when the neighbor flushed their toilet or turned on water. The bar in the shower was so poorly placed I smacked my elbow multiple times just trying to shower. The shampoo smelled AWFUL. The entire floor and our room smelled musky like towels had been wet for days everywhere. The elevator barely worked. The button wouldn’t light up and had to wait a looong time to even arrive. The safety lock on the door didn’t work. When we called the front desk to tell them the phone was missing half the buttons and the cord didn’t stay in the receiver they stated they would have ‘maintence look into it.’ The fridge barely stayed cold, the Keurig spit water all over. This hotel was a 0/5 for us. Absolutely awful.

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Service

Staff are frequently praised for being friendly, accommodating, and efficient. However, some guests experienced staffing shortages, reservation or room-type mix-ups, slow responses, or opt-in housekeeping that left rooms unrefreshed.

Related guest reviews

4

Tim

Feb 28, 2024

·

Stayed 1 night

We arrived at 4:04 PM and were told our room was not ready, can we wait 10 or 15 min? There were at least two others waiting. We looked around and had to get a manager to let us in the pool and fitness rooms. He looked into our situation, told us it was unusual but still we waited by the desk. At least three others arrived and were checked in. We were told that someone did not show and they were short handed, the GM had left early knowing this I am sure. Yet here we stood after making reservations two weeks ago. At 4:35 I stepped up to tell them we we’re leaving and we were told the room was ready even though the computer did no say so. After a day on the road and the fact that check in was at 3PM I found this annoying. We are on the road for a month and this is the first we have waited on a room, especially here where Express is part of the name. Perhaps Expedia customers are treated differently.

10

Samantha

Nov 22, 2025

·

Stayed 1 night

Clean room, nice looking property, welcoming, cozy lobby, and great, helpful staff.

8

Amber

Dec 29, 2024

·

Stayed 1 night

It was as clean and things taken care of as well as a person show could do. I felt so bad for the single employee working. She had a line the entire time, answering phones, being housekeeping. She was so sweet but it was poor planning and not right to schedule just one person.

2

Nicole

Jun 17, 2024

·

Stayed 1 night

The air conditioning in my room was broken. It was 80 degrees in my room. I went to the front desk and they told me that there wasn’t anything they could do, I would have to wait to talk to someone in the morning.

10

Camille

Jul 4, 2025

·

Stayed 1 night

Front desk staff very friendly and welcoming. Lobby was bright, open and attractive. Our room was very clean and the bed and pillows comfortable. The breakfast had a good assortment of foods including pancakes and was delicious. Everything was clean and appeared well maintained. We would definitely stay here again.

6

Robert

Nov 26, 2023

·

Stayed 3 nights

I'll start with the good stuff. The breakfast was great. Good food, well prepared. The lady in charge was very nice. The hotel was clean and the room was as well, when we got there. Now the not so good. In the room, there was a control for raising and lowering the shades. Didn't work unless I took the control apart and mashed on the battery. When I mentioned it, they kind of sluffed it off. The really bad part was the maid service or lack thereof. They came in on Thanksgiving day and left towels, but did nothing else. On Friday, they never cleaned the room. We came back in about 9:00 PM, after having been out all day. The trash cans were full. There facial tissue was empty. There was 1/2 roll of toilet paper left. When we complained. they said their policy is not to clean the rooms unless it is specifically requested. I asked if that was a new policy for Holiday Inn Express and was told that was their policy. I have stayed in these hotels for many years and this is the first time my room wasn't cleaned. I have never had to request it. If this is the new policy for Holiday Inns, I will not stay at another one. No other hotel makes us request room cleanup. We always leave a tip for the maids and of course, it was still there, because they didn't enter the room. This was a huge inconvenience for us, especially that late at night, and I feel a partial refund should be made for our trouble. Feel free to contact me if you have questions.

4

Tia

Feb 23, 2025

·

Stayed 1 night

We ordered weeks in advance to have shared joined rooms because we were bringing all of our young children so they could safely have a room to play in and they changed us at the last minute to not joined rooms. The mini fridge did not work in one of our rooms. There was someone else’s hair in the bathroom on the towels. And only one staff names Ethan was nice to us. The rest of the staff were extremely rude and hateful. Will not be staying there again.

6

Jerry

Jun 8, 2023

·

Stayed 1 night

Fireworks or gunfire continues into the late evening on two nights. Front desk staff (except for one employee) were inattentive. One guy never Looked Up from his book.

4

Mark

Feb 16, 2025

·

Stayed 1 night

Reserved two double queen with pull out couch rooms for 7 people on expedia. Hotel provided one double queen with pull out and one king with pull out.

10

Rebecca

Jun 4, 2023

·

Stayed 4 nights

We arrived way earlier then check in but they allowed us to check in early! So grateful for that!

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Location

Convenient access off I-44 with dining and fuel nearby; many found the area quiet and felt safe. A few noted limited walkability, occasional noise from a neighboring venue, or concerns about the surrounding neighborhood.

Related guest reviews

10

Carrie

Jul 7, 2025

·

Stayed 1 night

Great place. Clean and check-in was efficient. Not a lot to walk to, but thats not on the hotel. Plenty of restaurants in the area, though.

8

Teresa

May 20, 2024

·

Stayed 1 night

Hotel is ok. Seems to be clean. Area around it isn’t so desirable. I wouldn’tatay again fir that reason.

10

Prasanna

Mar 25, 2023

·

Stayed 1 night

Well located

10

John

Nov 28, 2023

·

Stayed 1 night

Great location right off the interstate with lots of good dining options nearby.

6

Robert

May 22, 2025

·

Stayed 1 night

This hotel is very clean and comfortable. It is convenient to interstate 44 However, it is not in a good neighborhood.the majority of parking spaces are reserved for “fuel, efficient carpool vehicles” I ended up having to park very near to a dodgy looking apartment complex. And having to carry all of my gear around the building to the front door. I was told by the desk clerkthat my Audi diesel which gets 44 miles to the gallon did not qualify to park in one of those spaces close to the door because I was a solo traveler.

10

Brandi

May 23, 2025

·

Stayed 2 nights

Clean, easy access to freeway and connecting roads to town. Gas station next door for quick fill-up. Loved the hot breakfast! Quiet location, well-lit, safe and plenty of parking, friendly staff!

10

Brandy

May 31, 2025

·

Stayed 1 night

Friendly staff and very clean. Location is convenient.

10

Lisa

Jun 2, 2025

·

Stayed 1 night

We often stay at Holiday Inn Express locations and this one did not disappoint. Convenient right off the highway with many dining options close by.

10

tracy

Jun 15, 2023

·

Stayed 1 night

Very easy to find. Quiet and within walking distance of food. Very clean!

10

Gregory

Jan 3, 2025

·

Stayed 1 night

Well located. Helpful staff. Good dinning options close by. Well maintained property.

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Dining

Breakfast is widely praised as hot, varied, and better than average, with good coffee. Minor drawbacks included limited vegetarian options and low selection near the end of service for some.

Related guest reviews

10

Tamsyn

Aug 2, 2025

·

Stayed 2 nights

Always a great option if you find yourself on this side of town. Friendly staff, clean rooms, quiet and safe, great breakfast, good coffee.

10

Leanne

Oct 27, 2024

·

Stayed 1 night

Great property! Great breakfast!

10

Rich

Mar 26, 2025

·

Stayed 1 night

Very nice breakfast

10

Christopher

Jun 12, 2025

·

Stayed 1 night

Very clean and comfortable. Breakfast provided was very good with lots of options. Would definitely stay there again.

10

Brian

Aug 9, 2025

·

Stayed 1 night

Clean, spacious, and quiet. The breakfast was better than most hotels and so was the coffee.

8

DAVID

May 10, 2024

·

Stayed 2 nights

The breakfast could’ve been better. It did not match the exceptional rating I saw the hotel had. The pillows were awesome.,

10

Kylie

Apr 27, 2025

·

Stayed 2 nights

We enjoyed our one night stay. The breakfast was amazing! Everything was clean and welcoming!

10

Nicole

Sep 3, 2023

·

Stayed 1 night

It was awesome. Always is. Only thing... If you want breakfast get there early. Slim picking an hour before it ends.

10

george

Jan 18, 2023

·

Stayed 19,374 nights

Clean, Staff and plenty of hot breakfast options.

10

Robin

Sep 4, 2024

·

Stayed 1 night

Staff were really great, especially Paige. Breakfast was also good but I wish they had more for vegetarians. The very nice server offered to make me an omelette without meat but I didn't want to trouble her and we were nearly finished. I will know next time for sure. And I thought it was super nice of her to offer. We would definitely stay here again. (And eat at Van Gogh's again.)

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AI-generated summary based on recent guest reviews

Month	Average price
January	$108
February	$120
March	$154
April	$134
May	$142
June	$147
July	$142
August	$137
September	$142
October	$139
November	$114
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $130	18 $154	19 $154
20 $105	21 $133	22 $136	23 $133	24 $126	25 $162	26 $135
27 $97	28 $129	29 $130	30 $223

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $188	3 $153
4 $117	5 $144	6 $133	7 $141	8 $146	9 $193	10 $138
11 $110	12 $175	13 $149	14 $155	15 $165	16 $134	17 $112
18 $101	19 $124	20 $178	21 $173	22 $158	23 $181	24 $150
25 $94	26 $131	27 $146	28 $200	29 $126	30 $116	31 $112

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Standard Room, 2 Queen Beds, Accessible (Comm, Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communication)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Suite, 1 King Bed with Sofa Bed, Accessible (Communications Accessible)

Suite, 1 King Bed, Accessible (Communication, Mobility Roll-In Shower)

Standard Room

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Roll-In Shower)

Standard Room, 1 King Bed with Sofa Bed, Accessible (Communications Accessible)

Suite, Multiple Beds, Accessible (Communications)

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Springfield North by IHG

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Prices for upcoming dates