Name: The Crystal VAYA Unique
Address: Gurglerstrasse 90, Obergurgl, Tyrol, Austria, Obergurgl, Tyrol, Austria
Rating: 8.8

Guest reviews

8.8

Fabulous

Based on 645 verified reviews

Who stays here?

Business

1%

Couple

40%

Family

36%

Group

17%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of The Crystal VAYA Unique, travellers praise the true ski-in/ski-out location, modern wellness facilities with multiple saunas and pools, and generally friendly staff, while noting inconsistent dining value and a few service or policy frustrations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Petr

3 Jan 2026

·

Stayed 5 nights

Very clean room, lovely staff, ski-in/ski-out.

10

sajid

30 Dec 2025

·

Stayed 7 nights

Big rooms great service

8

Olivia

29 Dec 2025

·

Stayed 5 nights

Room was good, pool was excellent and breakfast was also great. The waitress we had at dinner each night was also fantastic. Good location next to one of the ski lifts. Downsides were the temperate of the room, it seems even though there is a thermostat it takes several days to get to temperature and ironically it was just way too hot, until about day 4 of our stay. Also not impressed with being charged so much for tap water, the restaurant in town charged half as much, and when it’s half board it’s a bit surprising really.

6

lee

22 Apr 2025

·

Stayed 6 nights

Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.

10

Oskar

28 Mar 2025

·

Stayed 5 nights

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool

Gurglerstrasse 90, Obergurgl, Tyrol, Austria

Location

Located in Obergurgl, The Crystal VAYA Unique is in a rural area and in the mountains. 007 Elements and Mutkogl are cultural highlights, and some of the area's activities can be experienced at Obergurgl-Hochgurgl Ski Area and Festkogl Ski Lift. Spend some time exploring the area's activities, including skiing.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 10:00

FAQs

Complimentary parking is available on-site for guests arriving with their own vehicles.

A homemade breakfast is served each morning to kick-start the day, although specific serving hours are not provided.

Check-in is available from 15:00 until 22:00, and check-out is required by 10:00. Early or late check-in/check-out may be arranged by contacting the front desk.

The property offers step-free entrances and wheelchair-accessible facilities in public areas, ensuring comfort for guests with disabilities.

The hotel is situated in Obergurgl, surrounded by mountains, and is close to cultural highlights such as 007 Elements and Mutkogl, as well as ski areas like Obergurgl-Hochgurgl Ski Area.

Yes, the hotel features both indoor and outdoor swimming pools, including an outdoor heated pool, available for guests to enjoy.

Children are welcome at the property; however, guests must be at least 18 years of age to stay alone. Children under 15 years of age are exempt from city tax.

The Crystal VAYA Unique

Amenities

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