Name: Hotel Mercure Wien Westbahnhof
Address: Felberstraße 4, Vienna, Austria, Vienna, Austria
Rating: 7.83

Guest reviews

7.8

Good

Based on 5,970 verified reviews

Who stays here?

Business

19%

Couple

34%

Family

20%

Group

15%

Solo

10%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Mercure Wien Westbahnhof, travelers consistently praise the excellent location beside Westbahnhof and fair value, while noting dated, sometimes small rooms with limited in-room amenities and, in warmer months, weak or absent air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Flemming

21 Apr 2026

·

Stayed 4 nights

OK

8

Jens

8 Feb 2026

·

Stayed 1 night

A hotel with good value for the prices. Well located if proximity to Westbahnhof needed. Yet, Rooms are quite old and the breakfast lacks love.

10

Marian P

29 Nov 2025

·

Stayed 2 nights

If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.

8

Michael

19 Oct 2025

·

Stayed 5 nights

Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..

10

Daniela

25 Sept 2025

·

Stayed 4 nights

Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.

Felberstraße 4, Vienna, Austria

Location

With a stay at Hotel Mercure Wien Westbahnhof, you'll be centrally located in Vienna, within a 5-minute drive of Schönbrunn Palace and Wiener Stadthalle. This hotel is 2.8 mi (4.6 km) from Vienna State Opera and 2.2 mi (3.5 km) from Vienna Christmas Market.

Mariahilfer Street(0.2 Miles)

Museum of Contraception and Abortion(0.3 Miles)

Wiener Stadthalle(0.4 Miles)

Lugner City(0.4 Miles)

Raimund Theater(0.5 Miles)

Haus des Meeres(0.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 11:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 25 per day. Parking height restrictions apply.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 25 per person.

Pets are allowed at the property with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

Check-in time is at 3:00 PM and check-out time is at 11:30 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is centrally located in Vienna, within a 5-minute drive of Schönbrunn Palace and Wiener Stadthalle. It is approximately 2.8 miles from Vienna State Opera and 2.2 miles from Vienna Christmas Market.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Mercure Wien Westbahnhof

Amenities

Property description

Book on Vio

Guest reviews