The Ridge Hotel
$167
/ night
Avg. for September
Prices for The Ridge Hotel
Select dates to see prices and availability
$167
/ night
Avg. for September
Monthly average prices
Nightly prices at The Ridge Hotel average $92 in March, the cheapest month, and $276 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $100 |
| February | $99 |
| March | $92 |
| April | $101 |
| May | $150 |
| June | $262 |
| July | $276 |
| August | $228 |
| September | $167 |
| October | $138 |
| November | $97 |
| December | $108 |
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Sep · $167
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Most expensive: July (~$276)
Cheapest: March (~$92)
About this property
Relax by the lakeside with indoor and outdoor pools, multiple dining options, and a luxurious atmosphere in Lake Geneva.
Location
Located in Lake Geneva, The Ridge Hotel rests on the lakeside, a brief 3-minute drive from Williams Bay Beach and only 6 minutes from Riviera Beach. This 4-star resort is conveniently located 5 km from Geneva National Golf Club and 7 km from Lake Geneva Cruise Line. The hotel is also within 18 km of Black Point Historic Preserve and 26 km from Alpine Valley Music Theatre. The nearest airport, Milwaukee Mitchell International Airport, is approximately 80 km from the hotel.
Restaurant
Pool Indoor
24-Hour Reception
Conference Room(s)
Meeting Rooms
WiFi
Room options
Double with Views
Sleeps 4
Double Queen Size Bed
Sleeps 4
Double Deluxe King Bed
Sleeps 4
2
Double King Size Bed
Room details
Sleeps 4
Air ConditioningWi-Fi (Free)TV
3
Double Two Queen Beds
Room details
Sleeps 4
Air ConditioningWi-Fi (Free)TV
Double Superior King Bed
Sleeps 4
Double Deluxe Two Queen Beds
Sleeps 4
Double Deluxe Queen Bed
Sleeps 4
Double Superior
Sleeps 4
Guest reviews of The Ridge Hotel
8.3
Very good
Based on 404 verified reviews
Who stays here?
Business
6%
Couple
41%
Family
32%
Group
16%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, The Ridge Hotel stands out for friendly staff, attractive grounds, and popular amenities like indoor and outdoor pools, hot tubs, and a sauna, while ongoing renovations, inconsistent room quality, and fees temper some guests’ experiences.
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What guests think
Across many reviews, The Ridge Hotel stands out for friendly staff, attractive grounds, and popular amenities like indoor and outdoor pools, hot tubs, and a sauna, while ongoing renovations, inconsistent room quality, and fees temper some guests’ experiences.
The setting near Lake Como is peaceful and a short drive to downtown Lake Geneva, though it is not very walkable. Some guests encounter crowding, occasional closures, or towel shortages at busy times. On-site dining earns praise for Crafted Italia and bar service, while breakfast options are limited and the coffee shop can be understaffed. Expect a comfortable stay with strong amenities if you secure a renovated room and plan around ongoing work.
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AI-generated summary based on recent guest reviews
Facilities
Multiple reviews highlight popular pools (indoor and outdoor), hot tubs, sauna and steam room, outdoor fire features, and a shuttle that supports a resort feel. Recurring drawbacks include crowding, occasional closures, and towel shortages.
Related guest reviews
10
Emily Rose
Aug 5, 2025
·
Stayed 1 night
The Lodge is a gorgeous property. Many dining options. Great drinks and food! Multiple pools, indoor and outdoor! Indoor hot tub, sauna and steam room! Very clean and organized. Very professional friendly staff. Will return!
The Lodge is a gorgeous property. Many dining options. Great drinks and food! Multiple pools, indoor and outdoor! Indoor hot tub, sauna and steam room! Very clean and organized. Very professional friendly staff. Will return!
10
Daniel
Sep 26, 2025
·
Stayed 2 nights
comfortable indoor spaces, clean, large room. great outdoor spaces with live music, pool, bar, fire features, variety of seating options. the grounds were very well kept that gave it an upscale atmosphere. Onsite restaurant was great, fantastic bread service, helpful and kind staff. Coffee shop had great offerings for grab and go morning. Highly recommended.
comfortable indoor spaces, clean, large room. great outdoor spaces with live music, pool, bar, fire features, variety of seating options. the grounds were very well kept that gave it an upscale atmosphere. Onsite restaurant was great, fantastic bread service, helpful and kind staff. Coffee shop had great offerings for grab and go morning. Highly recommended.
10
Rick
Jul 29, 2025
·
Stayed 1 night
Stayed one night to use steamroom, sauna, and hot tub
Stayed one night to use steamroom, sauna, and hot tub
10
Jackie
May 7, 2025
·
Stayed 1 night
Gets better every time we stay here! Huge renovation underway. Pool is open already and outdoor hot tub was a treat! Can’t wait to stay in a new room next time!
Gets better every time we stay here! Huge renovation underway. Pool is open already and outdoor hot tub was a treat! Can’t wait to stay in a new room next time!
10
robert
Mar 17, 2025
·
Stayed 2 nights
fitness, pool and spa areas. big lobby with games construction
fitness, pool and spa areas. big lobby with games construction
10
Stacy
Nov 3, 2025
·
Stayed 1 night
While this hotel is a bit of a drive into downtown Lake Geneva, it's my go-to for when we visit, as it's only about 5 minutes away. The saltwater pools, hot tubs, sauna, and steam room are great. There is a shuttle service that can take you to a putting green or other golfing at another resort that's a part of the collection. I appreciate that for this stay I requested a room close to the pool and it was honored.
While this hotel is a bit of a drive into downtown Lake Geneva, it's my go-to for when we visit, as it's only about 5 minutes away. The saltwater pools, hot tubs, sauna, and steam room are great. There is a shuttle service that can take you to a putting green or other golfing at another resort that's a part of the collection. I appreciate that for this stay I requested a room close to the pool and it was honored.
10
Kate
Oct 6, 2024
·
Stayed 1 night
Beautiful outdoor pool
Beautiful outdoor pool
10
Jose
Aug 23, 2024
·
Stayed 2 nights
Exceptional Hotel, very clean staff very friendly, great pool and views, nice pool bar and 5 minutes from Lake Geneva
Exceptional Hotel, very clean staff very friendly, great pool and views, nice pool bar and 5 minutes from Lake Geneva
10
Caitlin
Jul 9, 2025
·
Stayed 2 nights
It was lovely and convenient. The restaurants are site on just fine, and the pool area plays very loud music, but the amenities were great.
It was lovely and convenient. The restaurants are site on just fine, and the pool area plays very loud music, but the amenities were great.
10
Juan
Apr 25, 2025
·
Stayed 2 nights
The hotel had an indoor and outdoor pool and hot tub. It also had a sauna. The place was really calm and great for families.
The hotel had an indoor and outdoor pool and hot tub. It also had a sauna. The place was really calm and great for families.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe clean rooms and well-kept grounds. Others report issues like dirty or worn common areas, stained furnishings, inconsistent pool cleanliness, and occasional housekeeping lapses.
Related guest reviews
10
Jennifer
Mar 30, 2025
·
Stayed 1 night
While the resort was under construction in part- I found that all the amenities we needed were still fully accessible. Had a great meal at Crafted Italia. Used the pool and coffee cafe in lobby. I will say while I know a lot of places are short staffed- the pool could have been a little cleaner. Not “dirty” but just needed a good going over.
While the resort was under construction in part- I found that all the amenities we needed were still fully accessible. Had a great meal at Crafted Italia. Used the pool and coffee cafe in lobby. I will say while I know a lot of places are short staffed- the pool could have been a little cleaner. Not “dirty” but just needed a good going over.
10
Timothy
Nov 28, 2025
·
Stayed 1 night
Clean room, spotless, huge TV! It was ready early for early check in.
Clean room, spotless, huge TV! It was ready early for early check in.
8
Avin
Jun 19, 2025
·
Stayed 2 nights
Not very clean, the elevator floor and common areas were a little old and needed some repair. Check in was 4pm but check out 11am. I wish the check in was earlier and breakfast was included!
Not very clean, the elevator floor and common areas were a little old and needed some repair. Check in was 4pm but check out 11am. I wish the check in was earlier and breakfast was included!
10
Chauntine
Nov 28, 2025
·
Stayed 2 nights
Clean room, staff, and amenities!
Clean room, staff, and amenities!
10
Michelle
Aug 7, 2025
·
Stayed 2 nights
I was married at this hotel with a previous name, so a stay here is always nostalgic and fun! I went to the amazing pool, had great drinks/food by the pool. The staff are kind and supportive!
I was married at this hotel with a previous name, so a stay here is always nostalgic and fun! I went to the amazing pool, had great drinks/food by the pool. The staff are kind and supportive!
4
Luke
Oct 1, 2025
·
Stayed 2 nights
Shoddy room that stank with dubious stains on black couch. Soulless. Staff ok upon check in fine but could tell quickly place was half way through a refurb. Corridor carpets dirty exit areas near stairs smelt. Clubs or hair leaves and dirt in indoor pool. Crappy breakfast option and a general feeling that they need to hire another 20 people in order to provide and acceptable level of service and cleanliness. House keeping knocking on my door at 9am on check out after not seeing them at all during my stay. A perfect example of why when it comes to business just stick to the main chains. I can’t tell you how bad my room stank but if already checked in and unpacked, plus the lady had run down stairs to “check the room for me” as house keeping wouldn’t respond so she clearly thought it was acceptable. There was a time when places like this were lovely. Shame.
Shoddy room that stank with dubious stains on black couch. Soulless. Staff ok upon check in fine but could tell quickly place was half way through a refurb. Corridor carpets dirty exit areas near stairs smelt. Clubs or hair leaves and dirt in indoor pool. Crappy breakfast option and a general feeling that they need to hire another 20 people in order to provide and acceptable level of service and cleanliness. House keeping knocking on my door at 9am on check out after not seeing them at all during my stay. A perfect example of why when it comes to business just stick to the main chains. I can’t tell you how bad my room stank but if already checked in and unpacked, plus the lady had run down stairs to “check the room for me” as house keeping wouldn’t respond so she clearly thought it was acceptable. There was a time when places like this were lovely. Shame.
6
Darleen
Aug 28, 2024
·
Stayed 2 nights
We enjoyed the property grounds (pool, views, cafe). There was a very loud noise in our room that went on all day, it made it difficult to sleep at night. There was no ice available on our floor. We had to go down a floor to get ice. Room was clean but carpet was noticeably dirty. Convenient location. No towels were available at the pool which was inconvenient.
We enjoyed the property grounds (pool, views, cafe). There was a very loud noise in our room that went on all day, it made it difficult to sleep at night. There was no ice available on our floor. We had to go down a floor to get ice. Room was clean but carpet was noticeably dirty. Convenient location. No towels were available at the pool which was inconvenient.
2
Richard
Jul 19, 2025
·
Stayed 2 nights
Bathroom dirty with hair Half drank water Bed mattress really poor- soft folded in middle Would not stay there
Bathroom dirty with hair Half drank water Bed mattress really poor- soft folded in middle Would not stay there
10
Mackenzie
Dec 2, 2024
·
Stayed 2 nights
Everything was incredible on the trip. I enjoyed my stay while I was there. The room was beautiful with a gorgeous view of the lake. However, when my boyfriend and I went to our room to check it out, we noticed something on the wall that made us a little grossed out, which was a bloody booger on the wall. We didn’t let that stop us from enjoying our stay. The environment was amazing as well with an amazing indoor pool and hot tub. Thank you all for a wonderful hospitality, I would love to come back soon to stay at this hotel again.
Everything was incredible on the trip. I enjoyed my stay while I was there. The room was beautiful with a gorgeous view of the lake. However, when my boyfriend and I went to our room to check it out, we noticed something on the wall that made us a little grossed out, which was a bloody booger on the wall. We didn’t let that stop us from enjoying our stay. The environment was amazing as well with an amazing indoor pool and hot tub. Thank you all for a wonderful hospitality, I would love to come back soon to stay at this hotel again.
8
Tania
Aug 4, 2025
·
Stayed 2 nights
Overall the stay at Lodge Geneva National was enjoyable for myself and my children. However, for the price we paid, the shower had very little pressure and the half of the jets did not work. And the sofa bed had crumbs and dirt on it and only a sheet with no extra blanket or pillows. I would've given more stars but those elements made the room seem a bit dirty.
Overall the stay at Lodge Geneva National was enjoyable for myself and my children. However, for the price we paid, the shower had very little pressure and the half of the jets did not work. And the sofa bed had crumbs and dirt on it and only a sheet with no extra blanket or pillows. I would've given more stars but those elements made the room seem a bit dirty.
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AI-generated summary based on recent guest reviews
Rooms
Experiences vary: renovated rooms are comfortable and modern, while older rooms feel dated, noisy (thin walls or loud HVAC), and sometimes have small bathrooms, minimal storage, or no microwave. Views can be misrepresented, with parking-lot or pool views instead of lake vistas.
Related guest reviews
6
Thomas
Aug 31, 2025
·
Stayed 2 nights
My wife and I stayed for Labor Day weekend. Check in was quick and easy, we stayed in a king suite. The room was a disappointment, the paint was chipping and faded on all the furniture. The carpet needs to be replaced and there were big scratches on the walls. Great view but the window was so dirty you couldn't really enjoy it. The bed was super uncomfortable. The shower was great but the towel rack was almost broken clean off. For over $300 a night you'd figure you'd get a microwave, but nope. For the price there's way better options. The pools were nice but there we a million 🐝 🐝 that even the staff were swatting them away every second. For that big an issue you need to call pest control or something. Also the tables at the pool bar were never cleaned, really gross. The Hotel could be great with a remodel and some cleaning standards.
My wife and I stayed for Labor Day weekend. Check in was quick and easy, we stayed in a king suite. The room was a disappointment, the paint was chipping and faded on all the furniture. The carpet needs to be replaced and there were big scratches on the walls. Great view but the window was so dirty you couldn't really enjoy it. The bed was super uncomfortable. The shower was great but the towel rack was almost broken clean off. For over $300 a night you'd figure you'd get a microwave, but nope. For the price there's way better options. The pools were nice but there we a million 🐝 🐝 that even the staff were swatting them away every second. For that big an issue you need to call pest control or something. Also the tables at the pool bar were never cleaned, really gross. The Hotel could be great with a remodel and some cleaning standards.
8
Gary
Aug 11, 2025
·
Stayed 1 night
We had one of the rooms that have not been renovated and the AC was loud and disruptive all night long. The outdoor pool is great. The indoor pool could use a refresh as it seemed dreary and sad. The staff was great and very helpful, but options were limited for them based on what rooms were available.
We had one of the rooms that have not been renovated and the AC was loud and disruptive all night long. The outdoor pool is great. The indoor pool could use a refresh as it seemed dreary and sad. The staff was great and very helpful, but options were limited for them based on what rooms were available.
8
hailey
Apr 20, 2024
·
Stayed 1 night
The lobby is stunning! It was a little bit of a let down when we got to our room. Decently clean but just lackluster compared to the lobby and the shower water pressure was terribleeeee. Thank God I didn’t get my hair wet in the pool to wash it in that terrible pressure. Husband got mocha from the coffee shop and said it was decent but a little milky. Some things I love is that there is a pool table and foosball table and games in the lobby (guess who, jenga, chutes and ladders, etc). The pool and hot tub were pretty nice but kinda hard to find. The outdoor pool and hot tub— ummm not great on a 37 degree morning! lol the hot tub outside was not hot, just like a normal pool temp and the pool was pretty cold even though it’s ‘heated’. It would probably be great on a 55 degree day but it was fun to test nonetheless. Decent place, nice fireplace outside, I do wish there were “do not disturb” signs for the doors. Didn’t try the restaurant but overall happy with our stay. Just wish more amenities were available but not all are during certain times of year.
The lobby is stunning! It was a little bit of a let down when we got to our room. Decently clean but just lackluster compared to the lobby and the shower water pressure was terribleeeee. Thank God I didn’t get my hair wet in the pool to wash it in that terrible pressure. Husband got mocha from the coffee shop and said it was decent but a little milky. Some things I love is that there is a pool table and foosball table and games in the lobby (guess who, jenga, chutes and ladders, etc). The pool and hot tub were pretty nice but kinda hard to find. The outdoor pool and hot tub— ummm not great on a 37 degree morning! lol the hot tub outside was not hot, just like a normal pool temp and the pool was pretty cold even though it’s ‘heated’. It would probably be great on a 55 degree day but it was fun to test nonetheless. Decent place, nice fireplace outside, I do wish there were “do not disturb” signs for the doors. Didn’t try the restaurant but overall happy with our stay. Just wish more amenities were available but not all are during certain times of year.
8
Laura
Sep 11, 2025
·
Stayed 1 night
We paid extra for "lakeside" and were shiwn a pool view from our room on this website....not so much!
We paid extra for "lakeside" and were shiwn a pool view from our room on this website....not so much!
8
Rob
Sep 25, 2025
·
Stayed 1 night
It looks like someone bought a fleabag roadside motel, spent millions renovating the lobby area, (which looks beautiful) ran out of money and had to skimp on the rooms. Looks like the furniture came from IKEA. And very sparse. The mattress was very comfortable though.
It looks like someone bought a fleabag roadside motel, spent millions renovating the lobby area, (which looks beautiful) ran out of money and had to skimp on the rooms. Looks like the furniture came from IKEA. And very sparse. The mattress was very comfortable though.
8
Renee
Oct 6, 2025
·
Stayed 1 night
The room was nice and clean. We had a view of the parking lot which was not desirable. There were several wedding/ events going on people were screaming and clapping thru the halls after 1 am which was very disruptive. There was also a dog that wouldn’t stop barking. Had I know n this hotel was dog friendly I may not have stayed as I am allergic to dogs. In fact I woke up with my eyes a bit swollen this morning and maybe this is why. Another negative was the grounds this morning was covered in garbage laying all over outside from people’s parting. Why wasn’t this cleaned up. When you spend this kind of money for a room at what is supposed to be a higher end hotel, you would expect a little more.
The room was nice and clean. We had a view of the parking lot which was not desirable. There were several wedding/ events going on people were screaming and clapping thru the halls after 1 am which was very disruptive. There was also a dog that wouldn’t stop barking. Had I know n this hotel was dog friendly I may not have stayed as I am allergic to dogs. In fact I woke up with my eyes a bit swollen this morning and maybe this is why. Another negative was the grounds this morning was covered in garbage laying all over outside from people’s parting. Why wasn’t this cleaned up. When you spend this kind of money for a room at what is supposed to be a higher end hotel, you would expect a little more.
10
Emily
Jan 1, 2026
·
Stayed 1 night
Check in staff (Emily) very friendly. Newly remodeled rooms very comfortable.
Check in staff (Emily) very friendly. Newly remodeled rooms very comfortable.
6
Patricia
Jun 17, 2024
·
Stayed 2 nights
I did not like that the rooms did not have a balcony, and for that reason I would not stay there again in the summer. Also there was a very foul smell in our bathroom, some sort of toilet problem. The out door pool was jammed with kids and no life guard on duty. I feel that the room charges were way too over priced for all those inconveniences. Also no microwave in the room. The room was very clean and updated but overpriced due to missing items I mentioned.
I did not like that the rooms did not have a balcony, and for that reason I would not stay there again in the summer. Also there was a very foul smell in our bathroom, some sort of toilet problem. The out door pool was jammed with kids and no life guard on duty. I feel that the room charges were way too over priced for all those inconveniences. Also no microwave in the room. The room was very clean and updated but overpriced due to missing items I mentioned.
8
julie
Oct 4, 2025
·
Stayed 2 nights
Some of the rooms are updated. Ours was just painted but not modern. Staff was friendly. Pool area great. Faucets difficult to use- hot cold backwards. Walls very thin- could hear everywhere around us.
Some of the rooms are updated. Ours was just painted but not modern. Staff was friendly. Pool area great. Faucets difficult to use- hot cold backwards. Walls very thin- could hear everywhere around us.
6
Lisa
Aug 18, 2024
·
Stayed 2 nights
This is basically a glamorous refurbished motel. Pros: clean, convenient to Lake Geneva and Lake Delevan, great outdoor bar and patio. Cons: we updated to a room with patio but it was terrible. Behind an overgrown bush so no view and you are inches from your neighbor because there are 4 chairs shared on a small patio so no privacy.
This is basically a glamorous refurbished motel. Pros: clean, convenient to Lake Geneva and Lake Delevan, great outdoor bar and patio. Cons: we updated to a room with patio but it was terrible. Behind an overgrown bush so no view and you are inches from your neighbor because there are 4 chairs shared on a small patio so no privacy.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, helpful, and accommodating, with smooth check-ins and occasional upgrades. However, there are reports of staffing shortages, check-in or room-assignment errors, slow responses, and a rare last-minute cancellation.
Related guest reviews
8
Suzanne
May 24, 2024
·
Stayed 2 nights
When we arrived there was no one to check us in. Once checked in went to room. Minutes later a person came to our door and opened it thinking it was his room. They had given our keys mistakenly to him. So they canceled all keys. We took a walk hit back and couldn’t enter our room. Had to go down to desk to get new keys. They did comp us $25 dinner coupon at their restaurant.
When we arrived there was no one to check us in. Once checked in went to room. Minutes later a person came to our door and opened it thinking it was his room. They had given our keys mistakenly to him. So they canceled all keys. We took a walk hit back and couldn’t enter our room. Had to go down to desk to get new keys. They did comp us $25 dinner coupon at their restaurant.
2
Dan
Aug 31, 2025
·
Stayed 1 night
I had a reservation at this property for a Saturday night and then last minute at about 2 PM. They sent me a text stating that I don’t have a room anymore. Can’t believe what a horrible experience that was.
I had a reservation at this property for a Saturday night and then last minute at about 2 PM. They sent me a text stating that I don’t have a room anymore. Can’t believe what a horrible experience that was.
10
Eladio
Oct 7, 2025
·
Stayed 1 night
Check in was quick and staff very friendly. I recommend this resort.
Check in was quick and staff very friendly. I recommend this resort.
6
Lisa
May 15, 2025
·
Stayed 2 nights
Property and Expedia did not share it was being renovated! Access to parts of hotel (pool) was not good for those with special needs. Same for parking lot to rooms-actually had to go through construction to get to elevator. This property will be amazing once finished with renovation!
Property and Expedia did not share it was being renovated! Access to parts of hotel (pool) was not good for those with special needs. Same for parking lot to rooms-actually had to go through construction to get to elevator. This property will be amazing once finished with renovation!
10
susan
Jan 10, 2026
·
Stayed 1 night
Staff all very friendly and helpful, nice updated resort
Staff all very friendly and helpful, nice updated resort
8
Barbara
Jul 7, 2025
·
Stayed 1 night
Good location and desk staff were courteous Coffee Shop was not open in the morning on the check out day due to the fact a staff member did not show up for work. Only options that morning were either go off property or head over to the restaurant at Geneva National
Good location and desk staff were courteous Coffee Shop was not open in the morning on the check out day due to the fact a staff member did not show up for work. Only options that morning were either go off property or head over to the restaurant at Geneva National
2
Rocio
Aug 15, 2025
·
Stayed 1 night
I went to check out… and then called within 10 minutes to let them know my daughter left her bag in the room. The person said oh yeah no problem we will have someone go into room and get it. When I came back to the hotel the front desk had no idea what I was talking about. Then he went to ask if something was found in room and said no. He said oh wait no one has come into the room to check in. Let me go check if something is there… there was nothing. I find it strange that the housekeeper was outside my room with her daughter and then no one else came into room. Sad that this happen. He then said I will talk to housekeeping tomorrow… well I’m still awaiting phone call. We have stayed at this hotel for many many many years and we have forgotten stuff by accident and is always there. This time wasn’t the case. My daughter lost her summer memories in her water camera. So sad that no one knew nothing.
I went to check out… and then called within 10 minutes to let them know my daughter left her bag in the room. The person said oh yeah no problem we will have someone go into room and get it. When I came back to the hotel the front desk had no idea what I was talking about. Then he went to ask if something was found in room and said no. He said oh wait no one has come into the room to check in. Let me go check if something is there… there was nothing. I find it strange that the housekeeper was outside my room with her daughter and then no one else came into room. Sad that this happen. He then said I will talk to housekeeping tomorrow… well I’m still awaiting phone call. We have stayed at this hotel for many many many years and we have forgotten stuff by accident and is always there. This time wasn’t the case. My daughter lost her summer memories in her water camera. So sad that no one knew nothing.
10
Miguel
Oct 26, 2025
·
Stayed 2 nights
Friendly staff, whole property clean and well maintained. Excellent amenities and the food at Crafted Italia was fantastic
Friendly staff, whole property clean and well maintained. Excellent amenities and the food at Crafted Italia was fantastic
10
Joann
May 22, 2025
·
Stayed 2 nights
The lodge was beautiful with a great view of the lake. The staff was very accommodating. They upgraded us to a room with a view of the lake. Nate was very nice with out check in. The restaurant was also very. Nice.
The lodge was beautiful with a great view of the lake. The staff was very accommodating. They upgraded us to a room with a view of the lake. Nate was very nice with out check in. The restaurant was also very. Nice.
10
Katie
Jul 20, 2025
·
Stayed 3 nights
A great hotel and from the minute we checked in to check out they were helpful! We loved the pool and had a fun summer get away!
A great hotel and from the minute we checked in to check out they were helpful! We loved the pool and had a fun summer get away!
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AI-generated summary based on recent guest reviews
Location
Peaceful setting near Lake Como with easy driving access to downtown Lake Geneva and area golf; several note it is not walkable to town. Shuttle service helps with access to sister properties.
Related guest reviews
10
Dwight
Sep 1, 2025
·
Stayed 3 nights
Great location, central to a number of local communities from Lake Geneva to Delevan Lakes to Williams Bay and Elkhorn- it’s also a bit off the main path so you’re not bombarded by a bunch of other tourists. Highly recommend. The service was kind and polite and went the extra mile to make sure we had a great stay
Great location, central to a number of local communities from Lake Geneva to Delevan Lakes to Williams Bay and Elkhorn- it’s also a bit off the main path so you’re not bombarded by a bunch of other tourists. Highly recommend. The service was kind and polite and went the extra mile to make sure we had a great stay
8
John
Feb 15, 2025
·
Stayed 2 nights
Nice comfortable hotel without nice pool, suna and steamroom. Service was greqt without being overly fussy and ypu have everthing you need. Great location to exploir lake Geneva and Town. You must also try the Mars.resort a mile away... old school dinner.club with amazing views
Nice comfortable hotel without nice pool, suna and steamroom. Service was greqt without being overly fussy and ypu have everthing you need. Great location to exploir lake Geneva and Town. You must also try the Mars.resort a mile away... old school dinner.club with amazing views
10
Kevin
Dec 20, 2024
·
Stayed 1 night
Great location between Williams Bay and downtown LG. Portion of the properties rooms being renovated.
Great location between Williams Bay and downtown LG. Portion of the properties rooms being renovated.
10
Annette
Sep 9, 2024
·
Stayed 1 night
The Ridge has great pools and outdoor fire pit and is on Lake Como with kayak rentals available. It is not walkable. There are NO SITDOWN BREAKFAST options. The rooms are OK. Bathrooms are small and there is no closet and no balconies. It is overpriced on any summer weekends. During the week it is a great deL
The Ridge has great pools and outdoor fire pit and is on Lake Como with kayak rentals available. It is not walkable. There are NO SITDOWN BREAKFAST options. The rooms are OK. Bathrooms are small and there is no closet and no balconies. It is overpriced on any summer weekends. During the week it is a great deL
10
Pavel
Jul 20, 2025
·
Stayed 1 night
Great location
Great location
10
Stacy
Nov 3, 2025
·
Stayed 1 night
While this hotel is a bit of a drive into downtown Lake Geneva, it's my go-to for when we visit, as it's only about 5 minutes away. The saltwater pools, hot tubs, sauna, and steam room are great. There is a shuttle service that can take you to a putting green or other golfing at another resort that's a part of the collection. I appreciate that for this stay I requested a room close to the pool and it was honored.
While this hotel is a bit of a drive into downtown Lake Geneva, it's my go-to for when we visit, as it's only about 5 minutes away. The saltwater pools, hot tubs, sauna, and steam room are great. There is a shuttle service that can take you to a putting green or other golfing at another resort that's a part of the collection. I appreciate that for this stay I requested a room close to the pool and it was honored.
10
Gulay
Aug 28, 2024
·
Stayed 1 night
Close to downtown lake Geneva, nice clean hotel
Close to downtown lake Geneva, nice clean hotel
10
Nancy
Dec 23, 2024
·
Stayed 2 nights
Very nice facilites and kind service. The town is not that far away but its not really accesible walking. We had to Uber back and forth, and it was a bit expensive
Very nice facilites and kind service. The town is not that far away but its not really accesible walking. We had to Uber back and forth, and it was a bit expensive
8
Dana
May 7, 2024
·
Stayed 2 nights
Great property! Easy drive into downtown Lake Geneva!
Great property! Easy drive into downtown Lake Geneva!
8
George D.
Oct 22, 2025
·
Stayed 1 night
Clean but basic rooms. Family friendly hotel near Geneva National. Very convenient for golfers and a short drive to the town of Lake Geneva.
Clean but basic rooms. Family friendly hotel near Geneva National. Very convenient for golfers and a short drive to the town of Lake Geneva.
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AI-generated summary based on recent guest reviews
Dining
Crafted Italia and the bars receive strong feedback for food and drinks. Breakfast choices are limited, there’s no sit-down breakfast, and the coffee shop can be understaffed or open late.
Related guest reviews
10
Jennifer
Mar 30, 2025
·
Stayed 1 night
While the resort was under construction in part- I found that all the amenities we needed were still fully accessible. Had a great meal at Crafted Italia. Used the pool and coffee cafe in lobby. I will say while I know a lot of places are short staffed- the pool could have been a little cleaner. Not “dirty” but just needed a good going over.
While the resort was under construction in part- I found that all the amenities we needed were still fully accessible. Had a great meal at Crafted Italia. Used the pool and coffee cafe in lobby. I will say while I know a lot of places are short staffed- the pool could have been a little cleaner. Not “dirty” but just needed a good going over.
10
Greg
Apr 13, 2025
·
Stayed 2 nights
Guest services were wonderful. Waitress was wonderful. Kitchen and menu, so so.
Guest services were wonderful. Waitress was wonderful. Kitchen and menu, so so.
8
Kimberly
Aug 19, 2024
·
Stayed 1 night
I wouldn't recommend eating at the pool deck/bar. The food was not good, especially considering the prices. Other than that, it's a beautiful place and we enjoyed our stay. The room was clean. The staff pleasant and professional.
I wouldn't recommend eating at the pool deck/bar. The food was not good, especially considering the prices. Other than that, it's a beautiful place and we enjoyed our stay. The room was clean. The staff pleasant and professional.
8
Valerie
Jun 26, 2025
·
Stayed 2 nights
For the price, I expect several things to be better at this hotel. First off, all the stairwells/entrances coming in from the parking lot were dirty and very run down. It is the first thing a guest sees when heading to their room -should be clean, comfortable, etc. Secondly, the breakfast option is less than ideal. For the $450/ night I paid for my room, I would expect continental breakfast. This hotel is several miles from town with no real restaurants any where nearby. When staying at a resort, guests want a convenient, fast breakfast-to wake up, get their breakfast, and then go about their day golfing, siteseeing, kayaking, laying by the pool, etc. This hotel offers a coffee shop for breakfast with simple items like egg sandwiches and coffee. The line was long and they ran out of everything. The employees were working very hard and were friendly but they did not have the resources to do the job efficiently. Also, the breakfast food was sub-par- basically just thrown in a microwave before serving. If I were paying a more reasonable price of $200/night, I would not be writing this review. I just feel like things should have been a little more luxury for the price. As far as the outdoor pool and bar... I was happy. Crafted restaurant was just Ok. Service overall was very good.
For the price, I expect several things to be better at this hotel. First off, all the stairwells/entrances coming in from the parking lot were dirty and very run down. It is the first thing a guest sees when heading to their room -should be clean, comfortable, etc. Secondly, the breakfast option is less than ideal. For the $450/ night I paid for my room, I would expect continental breakfast. This hotel is several miles from town with no real restaurants any where nearby. When staying at a resort, guests want a convenient, fast breakfast-to wake up, get their breakfast, and then go about their day golfing, siteseeing, kayaking, laying by the pool, etc. This hotel offers a coffee shop for breakfast with simple items like egg sandwiches and coffee. The line was long and they ran out of everything. The employees were working very hard and were friendly but they did not have the resources to do the job efficiently. Also, the breakfast food was sub-par- basically just thrown in a microwave before serving. If I were paying a more reasonable price of $200/night, I would not be writing this review. I just feel like things should have been a little more luxury for the price. As far as the outdoor pool and bar... I was happy. Crafted restaurant was just Ok. Service overall was very good.
10
Jennifer
May 20, 2024
·
Stayed 2 nights
Always love the ridge. Great pool area and nice rooms. Would love the ability to eat a meal there, tho! No coffee until 7am and only breakfast sandwiches from a snack bar available. No sit down restaurants for breakfast or lunch. Very disappointing!
Always love the ridge. Great pool area and nice rooms. Would love the ability to eat a meal there, tho! No coffee until 7am and only breakfast sandwiches from a snack bar available. No sit down restaurants for breakfast or lunch. Very disappointing!
10
Miguel
Oct 26, 2025
·
Stayed 2 nights
Friendly staff, whole property clean and well maintained. Excellent amenities and the food at Crafted Italia was fantastic
Friendly staff, whole property clean and well maintained. Excellent amenities and the food at Crafted Italia was fantastic
10
Kathleen
Sep 17, 2024
·
Stayed 1 night
We had a great stay, the staff was friendly, the outdoor spaces were gorgeous and the food at the italian restaurant was outstanding at accommodating gluten-free dinners. Beverages were fantastic. Would definitely stay again!
We had a great stay, the staff was friendly, the outdoor spaces were gorgeous and the food at the italian restaurant was outstanding at accommodating gluten-free dinners. Beverages were fantastic. Would definitely stay again!
8
Isabel
Sep 7, 2025
·
Stayed 3 nights
The hotel is nice and the two pools were amazing. The food options were dismal. There were little options and the few they had were very fried food related.
The hotel is nice and the two pools were amazing. The food options were dismal. There were little options and the few they had were very fried food related.
10
Scott
May 22, 2025
·
Stayed 1 night
The bar had excellent service & drinks. Furthermore, the food was fantastic & the view from the dining area was gorgeous.
The bar had excellent service & drinks. Furthermore, the food was fantastic & the view from the dining area was gorgeous.
8
Bradley
Oct 8, 2025
·
Stayed 2 nights
Exorbitant resort fees!!! Very limited breakfast options, no orange juice. Golf shop very small with limited merchandise options.
Exorbitant resort fees!!! Very limited breakfast options, no orange juice. Golf shop very small with limited merchandise options.
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AI-generated summary based on recent guest reviews
10
Alexa
Jan 31, 2026
·
Stayed 1 night
Room was clean and hotel was great
Room was clean and hotel was great
2
John
Jan 25, 2026
·
Stayed 1 night
Pet fee
Pet fee
10
susan
Jan 10, 2026
·
Stayed 1 night
Staff all very friendly and helpful, nice updated resort
Staff all very friendly and helpful, nice updated resort
10
Emily
Jan 1, 2026
·
Stayed 1 night
Check in staff (Emily) very friendly. Newly remodeled rooms very comfortable.
Check in staff (Emily) very friendly. Newly remodeled rooms very comfortable.
4
Dustin
Dec 27, 2025
·
Stayed 1 night
Overall I give it 2 stars. Rooms smelled like smoke. Could hear the people next door. No breakfast included and overpriced cafe. No coffee included.
Overall I give it 2 stars. Rooms smelled like smoke. Could hear the people next door. No breakfast included and overpriced cafe. No coffee included.
Property Policies
Check-in
Check-out
Check-in from 00:00
Before 00:00
FAQs about The Ridge Hotel
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
What are the check-in and check-out times?
The standard check-in time is 16:00 and check-out time is 11:00. Information regarding early or late check-in/check-out availability and costs is not provided.
What accessibility features are available for guests with disabilities?
The hotel features limited wheelchair accessibility, including accessible public areas and facilities. Specific details about step-free entrances and pool access features are not provided.
Where is the hotel located in relation to key landmarks?
The Ridge Hotel is located in Lake Geneva, just a 3-minute drive from Williams Bay Beach and 6 minutes from Riviera Beach. It is 5 km from Geneva National Golf Club and 7 km from Lake Geneva Cruise Line, with the nearest airport being Milwaukee Mitchell International Airport, approximately 80 km away.
Does the hotel have a swimming pool?
The property features both indoor and outdoor swimming pools. Specific operational hours and seasonal availability details are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 361.7999829193115USD
- 2026-09-20: 176.75999524536132USD
- 2026-09-21: 217.0800002609253USD
- 2026-09-22: 205.19999893951416USD
- 2026-09-23: 250.5600023925781USD
- 2026-09-24: 244.0799968948364USD
- 2026-09-25: 338.03998027648925USD
- 2026-09-26: 359.6399986022949USD
- 2026-09-27: 163.080006993103USD
- 2026-09-28: 171.44265536804198USD
- 2026-09-29: NO DATA
- 2026-09-30: 209.76000086212156USD
- 2026-10-01: 159.3871480957031USD
- 2026-10-02: NO DATA
- 2026-10-03: 291.60000218048094USD
- 2026-10-04: 140.75999389495848USD
- 2026-10-05: NO DATA
- 2026-10-06: 156.70814258728026USD
- 2026-10-07: 139.32000435028075USD
- 2026-10-08: 153.36000750427246USD
- 2026-10-09: 340.20003465576167USD
- 2026-10-10: 340.20003465576167USD
- 2026-10-11: 140.40000526657104USD
- 2026-10-12: 139.29464181365967USD
- 2026-10-13: 140.40000526657104USD
- 2026-10-14: 147.960011680603USD
- 2026-10-15: 139.32000435028075USD
- 2026-10-16: 288.3599906738281USD
- 2026-10-17: 319.7600020690918USD
- 2026-10-18: 132.84000761032104USD
- 2026-10-19: 134.75999366989134USD
- 2026-10-20: 132.84000761032104USD
- 2026-10-21: 135.27614230880735USD
- 2026-10-22: 131.75999793624877USD
- 2026-10-23: 273.7499960372925USD
- 2026-10-24: 268.9200092117309USD
- 2026-10-25: 134.75999366989134USD
- 2026-10-26: 135.7599922477722USD
- 2026-10-27: 134.75999366989134USD
- 2026-10-28: 134.75999366989134USD
- 2026-10-29: 131.75999793624877USD
- 2026-10-30: 225.7699970108032USD
- 2026-10-31: 229.7599899353027USD
- 2026-11-01: 125.28000119628905USD
- 2026-11-02: 127.75999486694334USD
- 2026-11-03: 127.22574389266967USD
- 2026-11-04: 129.76000078048705USD
- 2026-11-05: 128.7599934448242USD
- 2026-11-06: 190.08000362701415USD
- 2026-11-07: 219.66466694183347USD
- 2026-11-08: 124.20000027999878USD
- 2026-11-09: 125.28000119628905USD
- 2026-11-10: 154.43999966278076USD
- 2026-11-11: 124.56013779067992USD
- 2026-11-12: 125.28000119628905USD
- 2026-11-13: 184.8376478790283USD
- 2026-11-14: 186.75999853973389USD
- 2026-11-15: 125.28000119628905USD
- 2026-11-16: 127.75999486694334USD
- 2026-11-17: 127.75999486694334USD
- 2026-11-18: 125.28000119628905USD
- 2026-11-19: 128.5200039451599USD
Popular amenities
Restaurant
Pool Indoor
24-Hour Reception
Conference Room(s)
Meeting Rooms
WiFi
General
Restaurant
Fireplace
Beach Sun Loungers
Coffee Shop/Café
Wheelchair Accessible (Limited)
Internet
WiFi
Services
24-Hour Reception
Conference Room(s)
Meeting Rooms
Activities
Pool Indoor
Pool Outdoor
Terrace