Is parking available at the property?

Self-parking is available at the property for a fee of EUR 22.00 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available at the property, with fees ranging between EUR 13 and EUR 32 per person. Serving hours may vary, so guests are encouraged to check with the property for specific times.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 20.00 per pet, per night. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is at 15:00, and check-out is available until 12:00. Early check-in is possible for a fee of EUR 45.00, subject to availability, while late check-out is available for EUR 10.00 per hour.

What accessibility features are available for guests with disabilities?

The property includes features such as step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility and pool access features are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in Frankfurt, just steps from the Zeil Shopping District and approximately 9 minutes on foot from the Museum of Modern Art. It is about 0.6 miles from Frankfurt Cathedral and the Stock Exchange.

What are the policies for guests staying with children?

Children 11 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 50.00 per night, subject to availability. Guests should request this in advance for confirmation.

Avani Frankfurt City Hotel

What guests think

Hotel Avani Frankfurt City (Formerly NH Collection Frankfurt City) earns praise for its central, walkable location, comfortable and often spacious rooms, and a popular breakfast, while recurring complaints involve weak temperature control and occasional street or nightlife noise.

Many reviews highlight modern public areas and useful amenities such as a gym, sauna/steam area and bar; parking is available across the street. Cleanliness is generally good but inconsistent, with several mentions of bathroom mold or worn elements and some dated rooms. Service is widely described as warm and proactive, though a few guests reported curt interactions or confusion over included benefits. Expect a well located, comfortable base with helpful staff and amenities, but check room temperature and potential noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern public areas and practical amenities stand out: guests mention a gym, sauna/steam area and bar, with parking available in a garage across the street. One review notes the restaurant is closed on Sundays; drink vouchers are offered if you skip housekeeping.

Related guest reviews

10

Vincent

Oct 13, 2025

·

Stayed 4 nights

The hotel was extremely nice. There are many useful amenities, such as the bar, dining room, gym and sauna rooms. The rooms are well appointed. They included a safe, coffee and tea bar, refrigerator, and amazing bathrooms and well organized wardrobe cabinets. More importantly however, was the staff. I cannot say enough about the front desk manager who assisted me during my stay. I know I will misspell his name, so please forgive me. His name began with a Y, I want to say his name was Ysev. He had intimated he was from Turkey. This front desk manager was just absolutely amazing!!! He was the most incredibly helpful person. He truly went above and beyond with help at the front desk. He was knowledgeable regarding he surrounding area, he was able to help me read some food labels in German, and was a really nice person. While the hotel itself is amazing, it was his personable service at the front desk from this manager that really made my stay in Frankfurt. I stay at different hotels all over Europe. I VERY HIGHLY RECOMMEND THIS HOTEL, as well as a stay in the beautiful city of Frankfurt. You will not be disappointed.

10

David

Sep 16, 2025

·

Stayed 2 nights

Modern, stylish hotel just steps off the main pedestrian shopping street. There’s an Aldi around the corner and it’s 10 mins walk to the old town area. The Expedia VIP treat of upgrade and free breakfast is great. Lots of hotels ask you to not have the room serviced to save the planet, but here you get 2 free drinks at the bar each day if you don’t. Also, fancy Malin & Getz shampoo etc in the bathroom.

10

Medardo

Aug 30, 2025

·

Stayed 1 night

Cerca de todo. Habitaciones amplias y silenciosas. Personal muy profesional y atento. Tiene gimnasio y bar. Ambiente moderno.

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8

Donald

Nov 29, 2025

·

Stayed 2 nights

Amenities were nice. Wish the restaurant was open on Sunday especially since I booked it because it had a bar and restaurant. Apparently Sundays are down time in Germany.

10

Marianne

Mar 5, 2025

·

Stayed 2 nights

Great Spa Area

10

Aaron J

Nov 4, 2024

·

Stayed 1 night

Good health conscious hotel. Enjoyed the ability to work out and relax in the suana and steam rooms.

10

Winfried

Oct 1, 2024

·

Stayed 6 nights

outstanding breakfast. good location. convenient parking

10

Alexandra

Jan 26, 2025

·

Stayed 2 nights

Klasse...Sauna, parken gegenüber und an der Rezeption mitteilen, dann wir es evtl günstiger...Restaurant und Bar... einfach toll...genauso wie das Frühstück...lohnt sich! Wir kommen gerne wieder! Übrigens, direkter Zugang zur Zeil! Shopping ist also gesichert! 😁

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10

Phil

Oct 13, 2025

·

Stayed 1 night

Great breakfast. Big rooms. Superb location with parking across the street.

10

Arun

Nov 19, 2024

·

Stayed 2 nights

Nice property. Close to lots of dining, and shopping. Walking distance to Romerberg and Zoo. Parking lot is across the street so not convenient when you have lots of bags. Parking lot is also tight for modern cars.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many find rooms and areas very clean, but several note bathroom mold, stained linens, or missed details, and a few report generally worn or not-so-clean spots.

Related guest reviews

6

Beverly

Jun 1, 2025

·

Stayed 4 nights

Close to the old town. Not so clean shower room, water leaks out of shower.

10

Younghwan

Feb 10, 2026

·

Stayed 1 night

첫 방문인데 매우 깨끗하고 편하게 쉬었습니다.

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6

Megan

Oct 26, 2025

·

Stayed 1 night

It was just OK. Stayed here before it was rebranded as Avani. Did not appear overly clean this time. Getting very dated. Was just an OK stay.

8

Anna

Jan 24, 2026

·

Stayed 1 night

Avani hotel's location in the old city (Altstadt) is central and next to all the big shops. Nice, modern decoration in the public areas. Staff at the reception was very accommodating. The room was spacious, neat and clean. The espresso machine with capsules was a big plus. Only the towels were a little tired/old. I also took the breakfast option (20€). Big variety but the usual hotel stuff. However, you can order eggs any style at no extra cost. No decaf espresso (only instant). Overall, good value for money, it wouldn't be my first option but I would stay again.

6

Pierre

Jun 6, 2025

·

Stayed 2 nights

Frühstück war ok Zimmer war leider nicht ganz optimal da an dem Verdunkelungs Vorhang leider ein blutiger Handabdruck war und wir dadurch 1 Nacht ohne Vorhang schlafen mussten .

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8

Peter

Jul 27, 2025

·

Stayed 2 nights

Sehr cooles Hotel, nur die Sauberkeit war nicht ganz gegeben. In der Dusche war am Boden etwas Dreck und das Leintuch war fleckig.

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4

Mateusz

Sep 13, 2025

·

Stayed 1 night

There was a mold in a bathroom. Was stinking in a steam room however breakfast was okay

10

Darren

Oct 21, 2025

·

Stayed 2 nights

A clean and tidy hotel with good rooms and comfortable beds. Breakfast is a buffet style offering a variety of hot and cold food.

8

Heiko

Jan 19, 2026

·

Stayed 1 night

Zimmer sauber, Bad hat in den Fugen dunkle Flecken…

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6

Jason

Apr 23, 2024

·

Stayed 1 night

Ok…room was not very clean. Average at best

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, some with balconies and handy amenities, but multiple reviews cite weak or centrally controlled A/C, street or nightclub noise, dated or worn fittings, and occasional equipment issues (e.g., fridge, lighting).

Related guest reviews

8

Dianne

May 18, 2025

·

Stayed 4 nights

Location is very good. Close to everything. Staff are very nice and friendly. Breakfasts are delicious! The cons: Twin beds are very small. Smaller than average. Also the air conditioning only cools the room so much. It wasn’t well ventilated and we had to run the air conditioning 24 hours a day and the room still felt warm and somewhat stuffy. There is a nightclub a couple of blocks away so if your room is at the front of the hotel, it’s very noisy at night especially on the weekends.

4

Heather

Oct 27, 2025

·

Stayed 2 nights

Very noisy due to disco and beds very hard and uncomfortable

8

James

Oct 4, 2025

·

Stayed 1 night

Room was hot and temperature was controlled by hotel. Hotel was fine, definitely not a 4.5 star as advertised on Expedia. Expedia should be more careful allowing a hotel to advertise as a 4.5

6

Juan Jose

Jul 13, 2025

·

Stayed 1 night

Location was okay. Dining options are limited to tourists trap mostly. Convenient for LGBT friendly bars and clubs. The property is very old and run down, in desperate need of a facelift. Shower water smells, bathroom was also stinky. The bed was alright and the night went by super quiet, that was very nice!

6

David

Jul 6, 2025

·

Stayed 4 nights

One of he few good things about the hotel is its location! Yanuz - front desk employee provided a thoughtful and professional customer service. His colleagues can learn from him The 5th floor does have air-contioning system working properly or at all After two sleepness and miserable nights, we asked to be moved. There were other upset guests who shared the same experience. It is unfortunate that a hotel with such a great potential does not deliver high quality service. Some of the rooms are run down, some of them are nice and renovated. My parents were lucky, my family was not.We have a child and changing rooms, repacking, unpacking it was the last thing I wanted to do on our vacation. Also, do not miss the daily replenishment of the drinks supplies because they will not provide you with even water later with the excuse that is subcontracted but they offer you to purchase small bottles overpriced water they sale in the lobby. The breakfast is the same every day and average quality. If you like you onions and vegetables sauteed first, not raw - skip the omelet.

4

Deborah

Mar 16, 2025

·

Stayed 2 nights

The hotel was absolutely boiling. It was impossible to sleep. The air con does not work. And you can’t open the window due to the busy main road below. We tried 3 rooms before accepting our fate. First room the electrics kept tripping, second room the window was broken. Third room was ok. Holes in curtains and as mentioned crazy hot and very loud due to the busy main road.

4

Alan

Aug 7, 2025

·

Stayed 2 nights

Would not stay again. The hotel is a mix of new and desperately needing renovation. Our fridge did not work, the lighting in the room was ridiculous, we booked a suite because we have kids and the living room lights only turned on with the bedroom lights, so we were unable to put the kids down and relax in the other room unless we sat in complete darkness. The tvs came with Chromecast, which was cool, but didn't work (internet was too slow to render, and on the other TV it didn't work at all) The bathroom sink we very discolored and yellow. And TO TOP IT OFF the lamp in the living room was broken, and in hindsight we should have said something, but ended up finding out that the hotel charged us $200 after we left because "we broke it". Criminals.

8

Sokdavorn

Oct 6, 2025

·

Stayed 2 nights

The room was very spacious and clean. The location was ideal as it was near the metro, restaurants, and shopping.

6

Megan

Oct 26, 2025

·

Stayed 1 night

It was just OK. Stayed here before it was rebranded as Avani. Did not appear overly clean this time. Getting very dated. Was just an OK stay.

6

Holly

May 17, 2025

·

Stayed 3 nights

The property is lovely, however, the rooms do not have any temperature control. Windows can be opened but we were right over a very busy restaurant/bar that was quite lively until 2am each night. Sadly, our room got so stuffy and warm, even with outside temps in the 60s, that it made it miserable to sleep.

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Service

Service is frequently praised as friendly, helpful and proactive, with staff assisting during disruptions and offering local tips; a minority report curt interactions or confusion over included benefits/charges.

Related guest reviews

10

helen

Feb 12, 2026

·

Stayed 4 nights

Room was excellent. Staff great especially Phillippa at breakfast who was efficient and very helpful. Also Aziz at reception when our flight was cancelled he did everything possible to help us and to organise a room for another night.

10

Hossein

Sep 28, 2025

·

Stayed 2 nights

We stayed in Frankfurt for a couple of nights and had a great experience at Avani Frankfurt City Hotel. I highly recommend this hotel. The staff were very friendly and helpful. The hotel and the room are very comfortable, clean, and spacious.

10

guy

Jan 31, 2026

·

Stayed 1 night

The person at the reception was amazing he was patient and helpful, he helped us with restaurant reservations because my brother and I don’t understand German. Breakfast was great the staff there were very nice and friendly

10

Soenke

Jun 18, 2025

·

Stayed 1 night

Great hotel, the breakfast especially was very good. The staff at breakfast and at the reception were absolutely exceptional. So friendly and nothing was ever too much

6

lawrence

Nov 5, 2025

·

Stayed 4 nights

Some of the staff was rude

4

Miles

Sep 22, 2024

·

Stayed 1 night

We didn’t get the room with a balcony that we reserved. That was a big disappointment as we had planned to have our dinner out there. The staff was rude about it and the next morning our toilet broke and it took hours to fix it.

10

Sukandi

Oct 14, 2025

·

Stayed 3 nights

The receptionist Mr Asis is very professional and kind. He explained everything important and where to visit around. Also he gave free breakfast though out my visit as courtesy.

8

Andrew

Aug 29, 2025

·

Stayed 2 nights

Perfectly located hotel with everything you need on your doorstep. Really friendly and lovely staff.

6

Jeffrey

Dec 6, 2023

·

Stayed 3 nights

Har bott på detta hotel tidigare, då servicen varit bra. Denna gång bar den tyvärr inte så bra. Det fanns inget kaffe vid kaffemaskinen när jag anlände. Sedan fylldes det ej på de andra dagarna heller. Hotellet sa att de inte hade något kaffe till kaffemaskinen. Hade betalt för frukost för alla dagar och bad om en liten frukostpåse för den sista morgonen då taxin skulle hämta upp mig innan restaurangen skulle öppna. Men detta kunde inte ordnas.

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2

Adaeze

Oct 21, 2025

·

Stayed 2 nights

This hotel has very dishonest front desk managers who lie to ensure you don’t receive any Expedia benefits/perks. I found the hotel unsafe as people constantly smoke and drink outside the hotel in the evening and leave broken glass bottles outside the hotel

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Location

Central and walkable for Zeil shopping, Konstablerwache transport, Old Town and major sights; many guests walk to markets and attractions. Some rooms facing busy streets experience late-night noise.

Related guest reviews

8

Dianne

May 18, 2025

·

Stayed 4 nights

Location is very good. Close to everything. Staff are very nice and friendly. Breakfasts are delicious! The cons: Twin beds are very small. Smaller than average. Also the air conditioning only cools the room so much. It wasn’t well ventilated and we had to run the air conditioning 24 hours a day and the room still felt warm and somewhat stuffy. There is a nightclub a couple of blocks away so if your room is at the front of the hotel, it’s very noisy at night especially on the weekends.

10

Andreas

Feb 16, 2025

·

Stayed 1 night

Nur ein paar Meter bis zur belebten Einkaufsmeile Zeil. Im Avani bin ich immer gerne, wenn nicht gerade zur Messezeit die Zimmerpreise exorbitant sind. Sehr freundliches und hilfsbereites Personal!

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10

Takayuki

Jun 28, 2024

·

Stayed 2 nights

Great location, walk distance to shopping area, restaurants, sightseeing spots and metro stations. Also facilities are clean and convenient, staffs are friendly and supportive.

8

Ulrike

Jun 28, 2025

·

Stayed 1 night

Gute Lage.

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10

Rakesh

Dec 22, 2025

·

Stayed 3 nights

Great location near the Xmas markets. Staff friendly and clean hotel

10

Jeferson

Apr 22, 2025

·

Stayed 1 night

Hotel muito central, você pode fazer tudo a pé. Café da manhã com muitas opções deliciosas. Quarto era grande e com uma varanda bacana para apreciar as redondezas. Estacionamento disponível atravessando a rua já em frente ao hotel.

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8

Anna

Jan 24, 2026

·

Stayed 1 night

Avani hotel's location in the old city (Altstadt) is central and next to all the big shops. Nice, modern decoration in the public areas. Staff at the reception was very accommodating. The room was spacious, neat and clean. The espresso machine with capsules was a big plus. Only the towels were a little tired/old. I also took the breakfast option (20€). Big variety but the usual hotel stuff. However, you can order eggs any style at no extra cost. No decaf espresso (only instant). Overall, good value for money, it wouldn't be my first option but I would stay again.

10

YingFu

Jul 15, 2025

·

Stayed 1 night

Very good location, walking distance to Römerberg and iron bridge

10

Fernanda

Nov 30, 2025

·

Stayed 2 nights

Hotel limpo, novo, quarto grande. Fácil de chegar de metrô do aeroporto. Fomos a pé para todos os pontos turísticos. Café da manhã completo

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10

Diarmuid

Dec 21, 2025

·

Stayed 1 night

Delicious breakfast Very convenient and safe location close to Konstablerwache/airport train Comfortable, spotless room

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Dining

Breakfast is widely praised as very good to excellent with ample variety and cooked-to-order eggs; a few found it repetitive or limited, and one guest reported the restaurant closed on Sundays.

Related guest reviews

10

Dawn

Aug 12, 2024

·

Stayed 1 night

Breakfast was very impressive!

10

David

Sep 16, 2025

·

Stayed 2 nights

Modern, stylish hotel just steps off the main pedestrian shopping street. There’s an Aldi around the corner and it’s 10 mins walk to the old town area. The Expedia VIP treat of upgrade and free breakfast is great. Lots of hotels ask you to not have the room serviced to save the planet, but here you get 2 free drinks at the bar each day if you don’t. Also, fancy Malin & Getz shampoo etc in the bathroom.

10

Kendra

Oct 15, 2025

·

Stayed 3 nights

Very nice comfortable room and helpful staff. I noticed an outlet in the bathroom wasn’t working and they fixed it the next day. Breakfast was amazing!

8

Donald

Nov 29, 2025

·

Stayed 2 nights

Amenities were nice. Wish the restaurant was open on Sunday especially since I booked it because it had a bar and restaurant. Apparently Sundays are down time in Germany.

8

Aivie

Dec 22, 2024

·

Stayed 3 nights

The beeakfast was very disapppointed. We stayed 3 nights and each day everything was the same. And nothing special like smoked salmon, other fish options, fresh pancakes or waffles. And the varaity of bread amd sqeet breads was very simple and not a lot of choices.

8

Amandeep

May 29, 2025

·

Stayed 3 nights

Good hotel, however very limited food options for breakfast

8

Anna

Jan 24, 2026

·

Stayed 1 night

Avani hotel's location in the old city (Altstadt) is central and next to all the big shops. Nice, modern decoration in the public areas. Staff at the reception was very accommodating. The room was spacious, neat and clean. The espresso machine with capsules was a big plus. Only the towels were a little tired/old. I also took the breakfast option (20€). Big variety but the usual hotel stuff. However, you can order eggs any style at no extra cost. No decaf espresso (only instant). Overall, good value for money, it wouldn't be my first option but I would stay again.

8

Nunzio

Oct 6, 2025

·

Stayed 1 night

Gutes Frühstück

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10

Darren

Oct 21, 2025

·

Stayed 2 nights

A clean and tidy hotel with good rooms and comfortable beds. Breakfast is a buffet style offering a variety of hot and cold food.

10

Vicki

Oct 9, 2024

·

Stayed 1 night

We stay here when flying in and out of Frankfurt, and we are thrilled with our choice. It is nicely remodeled, staff is outstanding, and they have the most gorgeous and delicious fruhstück I have ever seen. Highly recommended!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $97	2 $157	3 $259	4 $238	5	6 $122	7
8	9	10 $191	11	12 $155	13	14
15 $137	16	17	18	19 $279	20 $152	21 $129
22 $102	23	24	25 $253	26 $264	27 $184	28 $151
29 $123	30

Avani Frankfurt City Hotel

About this property

Location

Room options

Premium Room

Premium Room, Balcony

Family Room (Extra Bed 2 Adults + 1 Child)

Premium Room (Extra Bed 2 Adults + 1 Child)

Superior Single Room

Suite

Deluxe Room (Comfort)

Suite (Extra Bed 2 Adults + 1 Child)

Deluxe Room

Family Room

Superior Room

Guest reviews of Avani Frankfurt City Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Avani Frankfurt City Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $143	24 $168
25 $133	26 $133	27 $188	28 $185	29 $123	30 $131	31