Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee of approximately EUR 12.90 for adults and EUR 6 for children.

Are pets allowed at the property?

Yes, pets are allowed with a fee of EUR 5 per pet per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 6:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. It is advisable to contact the property for specific needs.

What is the location of the property in relation to key landmarks?

The property is centrally located in Lourdes, an 8-minute walk from the House of Sainte Bernadette and a 13-minute walk from the Sanctuary of Our Lady of Lourdes. It is also 1.4 miles from Lac de Lourdes and 2.6 miles from the Basilica of Our Lady of the Rosary.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available from May 1 to September 30, operational from 10:00 AM to 6:00 PM.

What are the policies for guests staying with children?

Children aged 2 years old and younger stay free when occupying the parent or guardian's room using existing bedding. The property is family-friendly.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is recommended to contact the property directly for any requests regarding additional sleeping arrangements.

Zenitude Hôtel-Résidences Lourdes L'Acacia

Average nightly price at Comfort Aparthotel Lourdes L'Acacia by month, last 12 months (USD)
Month	Average price
January	US$63
February	US$49
March	US$53
April	US$57
May	US$64
June	US$68
July	US$90
August	US$108
September	US$60
October	US$59
November	US$46
December	US$54

What guests think

At Comfort Aparthotel Lourdes L'Acacia, travellers consistently note clean, spacious, well-equipped apartments and friendly, welcoming staff, with walkable access to the Sanctuary for many, plus useful extras like free parking, an elevator, and an outdoor pool.

Some drawbacks recur: parts of the property feel dated, air conditioning is absent, housekeeping can be limited, and several guests found the pool hours early or the water cold. Breakfast is available but often seen as limited for the price, and while many walk to the Sanctuary in 10-15 minutes, others consider the route longer, uphill, or less convenient. Expect a practical, good-value apartment stay if you are comfortable with simple services and planning around reception hours.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities include an outdoor pool, free/secure parking, and an elevator. Several reviews note early pool closing times, cold water, or limited loungers.

Related guest reviews

10

Anne

7 May 2025

·

Stayed 3 nights

A lovely pool breakfast available @13 euros if want. great service when check-in had my details and went straight to our room clean tidy warm all the mod cons comforts. Comfortable. Lovely outdoor porch balcony table chairs nice view easy to go to the sanctuaries. Grotto. Around 15 min walk Family great service recommended great bakery nearby Ukrainian church couple door s down. Lovely place loved it recommend

8

EDMAR RICARDO

24 Nov 2025

·

Stayed 1 night

Cheguei no aparthotel no horário que havia recepção para check in. Atendimento perfeito das funcionárias. Quarto muito bom, cama boa, toalhas boas, sabonete e chuveiro bons. Cozinha equipada. Fica perto de uma padaria muito boa e perto do santuário: fomos a pé. Estacionamento gratuito.

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10

Ellenore

28 Jan 2025

·

Stayed 4 nights

Area was rly quiet. Bus-Stop around the corner. English speaking Staff and rly nice. Breakfast-buffet available. Perfect for disabled aswell (ramps, big bathroom, elevator, taxiservice available)

10

thierry

18 Oct 2025

·

Stayed 1 night

Très bon accueil,parking sûr .

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10

Patrice et Valérie

26 Dec 2025

·

Stayed 4 nights

Appartement très propre, calme, très spacieux, avec une très belle vue, parking gratuit très appréciable, proche de tout, expérience pré positive que nous renouvelerons

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8

Marcin

6 Jul 2025

·

Stayed 7 nights

The hotel was clean and quiet, with a swimming pool. The kitchen was well-equipped — nothing was missing. The elevator is definitely a plus. I didn't pay extra for breakfast, but I found the price a bit too high. The only small downside was that we ran out of toilet paper after three nights — it was restocked on the fourth day.

6

josephus

2 Oct 2025

·

Stayed 2 nights

Het parkeren was goed en veilig en de kamer is meer dan goed er waren zelfs twee stoelen

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6

BKR Kris

26 Jul 2022

·

Stayed 2 nights

These are studio rooms so you are basically sleeping on a sofa, towels were dirty and the pool was way too small for the size of the complex with very limited sun loungers, there is also no AC and in 38oC this was a killer, there were also a lot of mosquitos at night. Appartments were also noisy being right next to a main road.

6

Hans

9 Aug 2025

·

Stayed 1 night

The hotel is in need of an upgrade in my view. Was clean but dated Also, Lourdes was a bit disappointing. Times of the swimming pool should be a lot longer than 19.00.

10

Patrick

6 Jul 2024

·

Stayed 1 night

Un appartement hôtel qui répond à tous les critères recherchés et à un rapport qualité/prix imbattable à 15' à pieds du lieu de culte. Piscine, parking, ascenseur, balcon rien ne manque. Je recommande cet établissement sans aucune réserve.

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Cleanliness

Many guests found rooms very clean, though some reported cobwebs, areas needing a deep clean, or visible wear. Housekeeping and restocking between days can be limited.

Related guest reviews

8

Baby

17 Oct 2025

·

Stayed 4 nights

Clean and spacious with a good sized balcony to get fresh air. Good quiet location

10

Sira andrea

11 Dec 2025

·

Stayed 1 night

Le personnel était très accueillant et professionnel. Tres propre et agréable super calme et paisible

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10

Patrice et Valérie

26 Dec 2025

·

Stayed 4 nights

Appartement très propre, calme, très spacieux, avec une très belle vue, parking gratuit très appréciable, proche de tout, expérience pré positive que nous renouvelerons

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6

BCM

24 Jun 2025

·

Stayed 3 nights

Het was een appartement hotel met een goed ontbijt en een fijn zwembad. De kamer zelf was redelijk schoon alleen zaten er op het linoleum allemaal brandgaten van sigaretten terwijl er op de kamers niet gerookt mag worden.

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10

Surendran

25 Nov 2025

·

Stayed 1 night

Very neat room. Staff are friendly

6

Saray

27 Jul 2025

·

Stayed 1 night

No me ha gustado la limpieza, necesita una limpieza a fondo . Gracias que solo pase una noche para dormir .

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10

SYLVIE

30 Dec 2025

·

Stayed 1 night

CHAMBRE IMPECCABLE ET PERSONNEL AGEABLE

4

Tanya

1 Sept 2025

·

Stayed 1 night

This hotel is not within walking distance of the church or grotto. Place is old and ran down. Guests in rooms anbove us were playing music loudly. Our room had cobwebs above the door. No A/C and not near anything situated in a neighborhood. This place lacks a lot of things. Luckily we only stayed one night.

6

MARIA DOLORES

26 Apr 2025

·

Stayed 4 nights

Cleanliness up to the standard

8

Tony da

27 Jul 2023

·

Stayed 2 nights

The staff were very friendly and welcoming. The sofabed was actually comfortable and the linens were very clean. It rained the day we were there, so we didn't use the pool, but it looked very clean and spacious. There is a really nice bakery just 2 minutes walk from the hotel to the main road. Delicious croissants and hot coffee! The hotel seems well designed and situated for people visiting the nearby downtown and Sanctuary of Our Lady which is just 15 minute walk away ... Lots of shopping and food. We really liked Casa Italia and Au Roi Albert for dinner. Would stay there again.

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Rooms

Apartments are spacious and functional with kitchenettes and comfortable beds, offering good value. Downsides include no air conditioning, dated furnishings in places, and occasional noise or sofa beds in studios.

Related guest reviews

8

Baby

17 Oct 2025

·

Stayed 4 nights

Clean and spacious with a good sized balcony to get fresh air. Good quiet location

8

EDMAR RICARDO

24 Nov 2025

·

Stayed 1 night

Cheguei no aparthotel no horário que havia recepção para check in. Atendimento perfeito das funcionárias. Quarto muito bom, cama boa, toalhas boas, sabonete e chuveiro bons. Cozinha equipada. Fica perto de uma padaria muito boa e perto do santuário: fomos a pé. Estacionamento gratuito.

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2

Johnny Jeff

1 Sept 2025

·

Stayed 2 nights

Hôtel was rundown with no air conditioning. Room and bathroom were not what you would expect in a typical hotel. Lots of long-term tenants with their laundry hanging in the balconies. The surrounding did not feel very safe and we ended up moving to another hotel that same night we checked in.

10

Patrice et Valérie

26 Dec 2025

·

Stayed 4 nights

Appartement très propre, calme, très spacieux, avec une très belle vue, parking gratuit très appréciable, proche de tout, expérience pré positive que nous renouvelerons

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4

Tanya

1 Sept 2025

·

Stayed 1 night

This hotel is not within walking distance of the church or grotto. Place is old and ran down. Guests in rooms anbove us were playing music loudly. Our room had cobwebs above the door. No A/C and not near anything situated in a neighborhood. This place lacks a lot of things. Luckily we only stayed one night.

6

BKR Kris

26 Jul 2022

·

Stayed 2 nights

These are studio rooms so you are basically sleeping on a sofa, towels were dirty and the pool was way too small for the size of the complex with very limited sun loungers, there is also no AC and in 38oC this was a killer, there were also a lot of mosquitos at night. Appartments were also noisy being right next to a main road.

10

Andrés

11 Sept 2025

·

Stayed 3 nights

Apartamento espacioso y bien equipado. Cerca de la basilica de Lourdes y en zona muy tranquila.

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8

Elisabeth

12 Sept 2025

·

Stayed 6 nights

Appartement très propre. Confort excellent de la literie

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8

Christophe

7 Jan 2022

·

Stayed 1 night

Very big apartment with all the confort you need for a good price ! Great deal... Thank you

10

Oleh

27 Sept 2025

·

Stayed 5 nights

A wonderful space with kitchenette facilities. Walkable to downtown and the Grotto.

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Service

Staff are widely described as friendly, helpful, and professional. Late arrivals can face closed reception and confusing self check-in, leading to difficulties without prior instructions.

Related guest reviews

8

EDMAR RICARDO

24 Nov 2025

·

Stayed 1 night

Cheguei no aparthotel no horário que havia recepção para check in. Atendimento perfeito das funcionárias. Quarto muito bom, cama boa, toalhas boas, sabonete e chuveiro bons. Cozinha equipada. Fica perto de uma padaria muito boa e perto do santuário: fomos a pé. Estacionamento gratuito.

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8

Ana Luisa

12 Sept 2025

·

Stayed 1 night

Front dest are helpful and very nice.

10

Sira andrea

11 Dec 2025

·

Stayed 1 night

Le personnel était très accueillant et professionnel. Tres propre et agréable super calme et paisible

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2

Kevin

15 Apr 2023

·

Stayed 2 nights

We arrived exhausted late at 9:30pm due to horrible Paris traffic. We did not understand the Zenitude email because it was in French so we’re surprised to be locked out.After trying the emergency number many time a Zenitude employee did not help. We were left stranded with no apologies or refund, just excuses! With the help of 5 Lourdes Good Samaritans we finally were helped by Hotel Raissy and Astrid who I highly recommend. Hotel Zenitude was cruel to us!!!!

10

Juan

22 Sept 2025

·

Stayed 1 night

Very well located and friendly personal.

2

JUAN C

27 Dec 2025

·

Stayed 1 night

Llegamos al hotel cerca de las 11pm y nadie estuvo disponible para el check in, por lo cual tuvimos que ir a otro hotel. A pesar de esto el hotel me envió la factura horas antes. Tengo más de 15 años utilizando los servicios de hotels.com y es la primera vez que me sucede algo así. Este hotel no califica para estar entre las opciones de hoteles.com

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10

Patrick

18 Sept 2024

·

Stayed 1 night

Séjour de 2 nuits très agréable. Accueil courtois, parking sécurisé, chambre/ appartement très bien agencée et parfaitement bien équipée, propreté irréprochable, piscine extérieure. Hôtel à 10 mn à pied du site cultuel et du centre ville. En résumé, que des points franchement positifs pour un prix sans doute imbattable. Je conseille cet hotel sans réserve.

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10

Samia

22 Mar 2023

·

Stayed 1 night

Close to the Cathedral, can walk to there. Plenty of parking, clean bedroom, sturdy furniture, excellent mattress. Very friendly staff. Highly recommend it.

8

Anna

24 Sept 2024

·

Stayed 2 nights

Solange was very helpful. Accomodated to change room for two double beds with no problems The pool was very relaxing and met my expectations per the online pictures. Breakfast area was very bright with lots of windows and ample room. Selection was well provided including eggs and the coffee machine had excellent coffee to my surprise. Pillows and linens were very clean and comfortable. Kitchenette well equipped except no utensils on arrival had to ask for some.

8

Juan Ignacio

27 Jan 2025

·

Stayed 2 nights

Estar pendiente si llegarás después de las 6pm ya que después de esa hora está cerrada y deberás tener las indicaciones para recoger las llaves en el buzón, es muy sencillo pero si debes recibir indicaciones para ello

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Location

Many guests walk 10-15 minutes to the Sanctuary and appreciate the quiet area and nearby bakery or train links. Others find it farther, uphill, or less central.

Related guest reviews

6

Charles

25 May 2024

·

Stayed 3 nights

Price was good but access to the Lourdes Grotto only for for young people. Very steep hill to residences.

10

Anne

7 May 2025

·

Stayed 3 nights

A lovely pool breakfast available @13 euros if want. great service when check-in had my details and went straight to our room clean tidy warm all the mod cons comforts. Comfortable. Lovely outdoor porch balcony table chairs nice view easy to go to the sanctuaries. Grotto. Around 15 min walk Family great service recommended great bakery nearby Ukrainian church couple door s down. Lovely place loved it recommend

8

EDMAR RICARDO

24 Nov 2025

·

Stayed 1 night

Cheguei no aparthotel no horário que havia recepção para check in. Atendimento perfeito das funcionárias. Quarto muito bom, cama boa, toalhas boas, sabonete e chuveiro bons. Cozinha equipada. Fica perto de uma padaria muito boa e perto do santuário: fomos a pé. Estacionamento gratuito.

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8

MARIE PAULE

17 Mar 2024

·

Stayed 3 nights

Établissement calme, bien placé, 15 mns à pieds du Sanctuaire. Boulangerie pâtisserie à 2 mns, proche des arrêts de bus. Personnel de la réception agréable et professionnel. Je recommande

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10

Marco

10 Apr 2024

·

Stayed 2 nights

Eravamo in due, e ci siamo trovati egregiamente bene. Posto a 1 km circa dal santuario, il Residence risulta posto in una zona silenziosa e tranquilla. Grazioso e riscaldato il monolocale, dotato di cucina, utensili per cucinare, un frigorifero ed un forno a microonde. Disponibili e cordiali alla reception, sono stati prossimi alle nostre esigenze. Inoltre, a circa 200 mt dalla struttura, posto sulla strada in direzione del santuario, vi è un'ottima panetteria che offre panini imbottiti e colazioni ottimi ed a buon prezzo.

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8

Cereneo Jr.

10 Jun 2024

·

Stayed 2 nights

the location is great. close to the train station and the attractions. the view in our veranda is obsolutely beautiful. we walked rhe whole time we were there. the breakfast options is a bonus. the grocery is just a block away and there's bakery nearby . the receptionist is very friendly and helpful.

4

Tanya

1 Sept 2025

·

Stayed 1 night

This hotel is not within walking distance of the church or grotto. Place is old and ran down. Guests in rooms anbove us were playing music loudly. Our room had cobwebs above the door. No A/C and not near anything situated in a neighborhood. This place lacks a lot of things. Luckily we only stayed one night.

8

Zari

3 Sept 2025

·

Stayed 6 nights

Good facilities. Comfortable. Outside looks tired and old. Location is out of town - need to be able to walk with ease.

10

Juan

22 Sept 2025

·

Stayed 1 night

Very well located and friendly personal.

10

Oleh

27 Sept 2025

·

Stayed 5 nights

A wonderful space with kitchenette facilities. Walkable to downtown and the Grotto.

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Dining

Breakfast is available on site but often viewed as limited for the price. A few guests praised the offerings and coffee.

Related guest reviews

10

Anne

7 May 2025

·

Stayed 3 nights

A lovely pool breakfast available @13 euros if want. great service when check-in had my details and went straight to our room clean tidy warm all the mod cons comforts. Comfortable. Lovely outdoor porch balcony table chairs nice view easy to go to the sanctuaries. Grotto. Around 15 min walk Family great service recommended great bakery nearby Ukrainian church couple door s down. Lovely place loved it recommend

10

Vayssade

29 Dec 2025

·

Stayed 2 nights

Tout était très bien la chambre est le personnel seul petit défaut le déjeuner un peu cher par apport aux choix proposés

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8

Isabelle

14 Sept 2025

·

Stayed 2 nights

The studio flat was simple, but functional and very clean. The staff were very friendly and helpful. Breakfast was very good.

8

Marcin

6 Jul 2025

·

Stayed 7 nights

The hotel was clean and quiet, with a swimming pool. The kitchen was well-equipped — nothing was missing. The elevator is definitely a plus. I didn't pay extra for breakfast, but I found the price a bit too high. The only small downside was that we ran out of toilet paper after three nights — it was restocked on the fourth day.

8

Jürgen

25 Jun 2023

·

Zentrale Lage, alle wichtigen Punkte zu Fuß in 10 min erreichbar. Kostenfreie Parkplätze, einfaches, gutes Frühstück, saubere Zimmer. Preis-/Leistung: Top!

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6

BCM

24 Jun 2025

·

Stayed 3 nights

Het was een appartement hotel met een goed ontbijt en een fijn zwembad. De kamer zelf was redelijk schoon alleen zaten er op het linoleum allemaal brandgaten van sigaretten terwijl er op de kamers niet gerookt mag worden.

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6

marie christiane

24 Nov 2025

·

Stayed 3 nights

Petit déjeuner tres chere par rapport a leur proposition. Il n'y avait de fruit frais ni croissant ni chocolatine. Très très limité tres déçu Chambre propre mais rafraîchissement sur les murs conseillers dans les chambres et entrée. Personnel polie. Dommage qu'il n'y est pas de bar restaurant

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8

Giuseppe

24 Oct 2025

·

Stayed 2 nights

Bella struttura ottima posizione, da ripetere! Colazione limitata

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10

Anne Marie

10 Nov 2025

·

Stayed 3 nights

J'ai apprécié tous l'ensemble, l'appartement impeccable. Par contre j'aurais préféré avoir un peu plus de choix au petit déjeuner.

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8

Anna

24 Sept 2024

·

Stayed 2 nights

Solange was very helpful. Accomodated to change room for two double beds with no problems The pool was very relaxing and met my expectations per the online pictures. Breakfast area was very bright with lots of windows and ample room. Selection was well provided including eggs and the coffee machine had excellent coffee to my surprise. Pillows and linens were very clean and comfortable. Kitchenette well equipped except no utensils on arrival had to ask for some.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $72	2 $72	3 $72
4 $76	5 $72	6	7	8	9	10 $72
11 $72	12 $72	13 $72	14 $69	15 $69	16 $68	17 $68
18 $65	19 $64	20 $61	21 $62	22 $60	23 $68	24 $71
25 $69	26 $63	27 $63	28 $63	29 $64	30 $68	31 $68

Comfort Aparthotel Lourdes L'Acacia

Prices for Comfort Aparthotel Lourdes L'Acacia

Monthly average prices

About this property

Location

Room options

Studio

Standard Room (1 Fullbed, & 2 Person Sofabed)

Studio Cabin For 4 People

Standard Room (Queen)

Guest reviews of Comfort Aparthotel Lourdes L'Acacia

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Aparthotel Lourdes L'Acacia

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $90	25 $111	26 $280
27 $93	28 $65	29 $72	30 $72