Is parking available at the hotel?

Yes, parking is available on-site. The property offers both free and valet parking options, but spaces are limited. Reservations are not required for parking.

What type of breakfast is offered and what are the serving hours?

The hotel offers a delicious breakfast each morning. Guests can enjoy breakfast in the room or at the restaurant. Specific serving hours are not provided.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early check-in and late check-out may be available upon request, but additional costs may apply.

What accessibility features are available for guests with disabilities?

The hotel offers several accessibility features, including step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.

Where is the hotel located in relation to key landmarks?

The hotel is situated on the riverwalk in the Restelo neighborhood of Lisbon, connected to the convention center. It is close to notable landmarks such as Belém Tower and the National Coach Museum, with easy access to public transport for exploring the area.

Does the hotel have a swimming pool?

Yes, the hotel features both indoor and outdoor swimming pools, including an outdoor heated pool. The operational hours for the pools are not specified, and children under 16 years are not allowed in the swimming pool area.

What are the policies for guests staying with children?

Children are welcome at the hotel. However, children under 16 years are not permitted in the swimming pool area.

Altis Belem Hotel & Spa in Lisbon

Average nightly price at Altis Belem Hotel & Spa, a Member of Design Hotels by month, last 12 months (USD)
Month	Average price
January	US$243
February	US$235
March	US$292
April	US$367
May	US$423
June	US$382
July	US$363
August	US$352
September	US$487
October	US$460
November	US$344
December	US$263

What guests think

At Altis Belem Hotel & Spa, a Member of Design Hotels, travelers highlight a riverside Belem location, friendly staff, modern rooms with views, and enjoyable wellness facilities like a rooftop pool and spa, creating a relaxing, upscale resort feel.

Many guests praise breakfast and the on-site Michelin-starred restaurant. Drawbacks include a small gym, some impractical room design elements, occasional service lapses, and minor maintenance or tram-noise issues. Expect a stylish, service-forward stay by the Tagus with access to Belem’s sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop and indoor pools and the spa are popular, and guests highlight the on-site Michelin-starred restaurant, bar, and attractive outdoor spaces. A recurring gripe is the very small gym, and one review noted the spa needs some maintenance.

Related guest reviews

10

David

28 Jun 2025

·

Stayed 3 nights

Felt like a beach resort in a major city. The rooftop pool area was lovely. Excellent staff.

10

Christine

5 Jul 2024

·

Stayed 2 nights

We visited Altis Belem for our honeymoon and had an amazing experience. Since we arrived at the hotel, Leandro was very welcoming, thorough, and helpful. It was great being close to two beautiful monuments on each side and being able to enjoy the spa and rooftop pool. It was only a 10 min drive to the downtown area which we found very easy to get to with Ubers/taxis. Can’t recommend this place enough!

10

Jose Pedro

16 Dec 2023

·

Stayed 1 night

Staff were very friendly and helpful. The location is good although the trams can be a bit noisy. The spa could use some maintenance, but overall our stay was excellent. Don't miss the Michelin-starred restaurant!

10

Frank

24 Jan 2026

·

Stayed 4 nights

Fantastisk hotell og spa. Veldig god service. Hyggelig betjening. Fin og rolig atmosfære. Topp beliggenhet nede ved sjøkanten.

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10

Amir

13 Oct 2023

·

Stayed 3 nights

Their gym is too small and limited

10

DAEJOONG

10 Dec 2022

·

Stayed 4 nights

호텔 깨끗하고 방도 아주 넓고. 음식도 맛있고. 미슐랭 식당도 있어 경험할 수 있었고. 강가 산책 가능.

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10

Claudia P

15 Jun 2023

·

Stayed 3 nights

Great hotel on the Marina, nice rooms, great breakfast, great location, the only down side is the fitness center way to small, im a bodybuilder and even when im on vacations I like to put a good workout together, but in this gym is imposible. Thankfully because is on the marina I was able to go for a good run in the mornings, for the rest is a great option.

10

Ashley

15 Mar 2025

·

Stayed 1 night

Modern, luxurious vibe. Pool and spa is amazing. Value is worth the price.

10

Milan

4 Sept 2023

·

Stayed 3 nights

The front desk staff and all hotel staff were wonderful to interact with, prompt, and very helpful. The spa is beautiful and the entire facility is stunning. There is a Michelin star restaurant in the lobby, as well as amazing bar, roof top, & outdoor dining area. Will absolutely be back for another visit. Thank you for your hospitality

10

Cherie

4 Dec 2022

·

This was a beautiful property that had all the amenities.

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Cleanliness

Cleanliness and housekeeping are frequently praised, with many noting spotless, well-kept rooms. Minor lapses and policy changes were mentioned, such as missing washcloths and the end of evening turndown.

Related guest reviews

8

James

14 Mar 2024

·

Stayed 3 nights

The Staff is excellent, very professional and very friendly. In addition, the housekeeping is first rate.

8

Hassam

17 Mar 2023

·

Stayed 3 nights

Spotless. Staff very eager always helpful.can’t praise the staff and the hotel enough. Absolutely delighted with the service.

8

Mauro

1 Aug 2023

·

Stayed 2 nights

Hotel stupendo 5 stelle sul Tago e in una posizione eccellente. Ottimo il relax sul Tago. La camera (nessun upgrade expedia vip purtroppo ) èdotata di tutti i comfort. Pastel de nata e acqua di cortesia, oltre a una bottiglia di vino (grazie expedia vip!). Rispetto agli anni scorsi è stato abolito il servizio di coverture, ovvero il riassetto serale della stanza, con eventuale cambio di asciugamani: un atmosfera cheap da 4 stelle e non da 5 come da costo. Ottima la colazione, con prodotti eccellenti

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6

Diana

31 Oct 2025

·

Stayed 3 nights

The staff was very helpful although housekeeping forgot to leave washcloths twice. The. Breakfast buffet is excellent. The room is poorly designed. The bath is completely walled in clear glass except toilet and shower even with clear glass entry door. It made it like a maze. We had to hang a towel on the door at night to make the entry clear. There were no electrical Outlets in the bathroom. Keurig coffee was $3eu per cup in the room Entry

10

Balbir Inder Singh

17 Apr 2024

·

Stayed 3 nights

Its was a very nice stay! The staff was very friendly and helpful. The room was clean and the view was amazing!

10

Ingrid

22 Jul 2024

·

Stayed 3 nights

Beautiful property, wonderful staff, excellent food. Clean and spacious rooms, stunning views of the marine, Torre de Belem, river. Short walk to Torre de Belem, mosteiro de São Jeronimo and museu da marinha. About 25 minutes walk to Passeio Maritimo de Alges (where NOS Alive festival takes place)

10

DAEJOONG

10 Dec 2022

·

Stayed 4 nights

호텔 깨끗하고 방도 아주 넓고. 음식도 맛있고. 미슐랭 식당도 있어 경험할 수 있었고. 강가 산책 가능.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with impressive river or marina views and a contemporary look. Several guests found high-tech controls and open-plan bathrooms impractical, and noted limited outlets or dated furnishings in places.

Related guest reviews

10

Jun

15 Nov 2023

·

Stayed 3 nights

Great location with great views. It also offers a Michelin-starred restaurant. The services and staff were excellent, and the room is large. Although we are not a big fan of the contemporary style. Many furniture and utilities (including toilet and sinks) look good but difficult to use.

10

Karen

2 Oct 2025

·

Stayed 3 nights

Beautiful view. Lovely property.

8

Whitney

2 Nov 2023

·

The staff at the Altis Belem were superb. Our original room wasn’t comfortable so the manager provided a complementary room upgrade to the river view. The view was beautiful from the large balcony we enjoyed watching the sail boats and ships on the river. The particular room had no wall separating the sleeping area from the bathroom so better suited for couples or solo travelers. The bed was very comfortable we got a great night sleep! We did not realize until our second night that the hotel also offered free breakfast and the breakfast was delicious with a variety of offerings from real fruit, pastries, and a chef to make eggs your way. Make sure to get a thorough list of the hotel offerings as they are plentiful. Some of the furnishings in the hotel room appeared dated and needed modernization like usb outlets next to the bed and more convenient placement of light switches The hotel location is ideal for most tourists. Right next to the Belém tower and a short walk to Patisserie de Belem Regarding the Spa, I only booked an appointment for a manicure and pedicure and though I did not enjoy that experience I hear the other spa facilities like the gym, pool and massages are enjoyable. Overall, I would stay here again on a solo visit to Lisbon. The staff are absolutely fantastic and they made me feel comfortable in their hotel.

6

Diana

31 Oct 2025

·

Stayed 3 nights

The staff was very helpful although housekeeping forgot to leave washcloths twice. The. Breakfast buffet is excellent. The room is poorly designed. The bath is completely walled in clear glass except toilet and shower even with clear glass entry door. It made it like a maze. We had to hang a towel on the door at night to make the entry clear. There were no electrical Outlets in the bathroom. Keurig coffee was $3eu per cup in the room Entry

10

DAVID

9 Jul 2025

·

Stayed 3 nights

Great location, great hotel. Very comfortable.

10

Balbir Inder Singh

17 Apr 2024

·

Stayed 3 nights

Its was a very nice stay! The staff was very friendly and helpful. The room was clean and the view was amazing!

10

Rudolf

2 Oct 2024

·

Stayed 5 nights

Best room I have ever had in Europe.

10

Nadia

10 Mar 2025

·

Stayed 1 night

Le personnel très aimable et arrangeant. J’ai été surclassée et ai pu bénéficier du late Check out. La chambre était très spacieuse, très belle vue, literie confortable et salle de bain grande avec douche et baignoire.

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10

Oliver

20 Sept 2025

·

Stayed 4 nights

Super schöne Zimmer, super Frühstück und super Standort

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8

Edward

11 Oct 2023

·

Stayed 2 nights

A beautiful hotel in a fabulous location. It is hard to figure out how to do anything like turn on the lights because it is too high tech and everything is black, the walls, floors, everything . Knowing braille would be a plus. And the lighting is poor.

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Service

Service is widely described as friendly, welcoming, and attentive, with standout help from front-desk staff. A few guests reported rudeness or unresponsiveness, including a denied late checkout and unanswered room-service calls.

Related guest reviews

10

Helen

20 Mar 2024

·

Stayed 4 nights

The staff were excellent.

10

Fabiana

31 Jan 2026

·

Stayed 5 nights

Quarto, localizacao e equipe. Muito bem atendidos por Emma na recepeçak.

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6

bianca

18 Sept 2023

·

Stayed 4 nights

Beautiful views. Service was good, room service call never answered for us or our friends . Breakfast was ok limited options. Nice indoor pool in the spa. Quiet, nice space. For the price, nothing special didn’t feel like a luxury hotel . Our friends had water issue in their room that took 3 days to resolve, appreciate that their room was compensated, but for such a highly rated hotel they shouldn’t have needed to be in our room at times. Best part of hotel is the view of the Tagus River .

10

Christine

5 Jul 2024

·

Stayed 2 nights

We visited Altis Belem for our honeymoon and had an amazing experience. Since we arrived at the hotel, Leandro was very welcoming, thorough, and helpful. It was great being close to two beautiful monuments on each side and being able to enjoy the spa and rooftop pool. It was only a 10 min drive to the downtown area which we found very easy to get to with Ubers/taxis. Can’t recommend this place enough!

10

Albert

21 Aug 2023

·

Stayed 4 nights

Room was excellent , location second to none , all staff members were welcoming , and very professional at all times .

10

Jeff

12 Sept 2025

·

Stayed 1 night

The service at this hotel was above all the others we stayed in Lisbon. We would definitely return.

10

Frank

24 Jan 2026

·

Stayed 4 nights

Fantastisk hotell og spa. Veldig god service. Hyggelig betjening. Fin og rolig atmosfære. Topp beliggenhet nede ved sjøkanten.

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10

Milan

4 Sept 2023

·

Stayed 3 nights

The front desk staff and all hotel staff were wonderful to interact with, prompt, and very helpful. The spa is beautiful and the entire facility is stunning. There is a Michelin star restaurant in the lobby, as well as amazing bar, roof top, & outdoor dining area. Will absolutely be back for another visit. Thank you for your hospitality

2

Lily

30 Dec 2023

·

Stayed 4 nights

Some front desk agents are rude

8

Mauro

18 Sept 2024

·

Stayed 4 nights

Great hotel with the exemption of the Spanish manager, she didn't treat me us a good customer, she was ugly when we asked her to extend the check out 1 more hour., instead of 12.00 we asked 1.00 and she refuse in a bad manner., the rest of the staff and the hotel was great !!!!

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Location

Scenic riverside setting near Belém Tower and major monuments, with easy access to central Lisbon by tram, train, or rideshare. Some mention tram noise and a modest walk to stations.

Related guest reviews

10

Steven

31 Aug 2025

·

Stayed 3 nights

Best hotel location imaginable in Belem. Will be back.

10

Nasir

24 Aug 2025

·

Stayed 3 nights

The location is impeccable.

10

carlos

7 Jul 2023

·

Stayed 1 night

Habitaciones preciosas, muy cuidadas, hasta con tablet. Vistas impresionantes. Personal muy amable. Magnífico desayuno, aparcamiento gratis en la puerta. Excelente ubicación al lado de la Torre de Belén, los Jerónimos, el monumento a los descubridores, la famosa pastelería de Belén, el Museo de carruajes y el puente 25 de abril. Al lado del ferry para hacer recorridos por el río Tajo. Un diez

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10

Warren

5 Mar 2024

·

Stayed 4 nights

Beautiful location along the River between the Monument and Belém Tower. Very accessible to downtown Lisbon and public transportation.

10

philippe

31 May 2023

·

Stayed 3 nights

Excellent Hotel à 2 pas de la Tour de Belem et de plusieurs lieux historiques centraux + d’excellents restaurants sur le Tage… A recommander !

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8

Sally

10 Mar 2023

·

Stayed 4 nights

Location, a lovely hotel right on the river plus easy tram or train ride into central Lisbon.. although a bit of a walk to the stations.

10

Jose Pedro

16 Dec 2023

·

Stayed 1 night

Staff were very friendly and helpful. The location is good although the trams can be a bit noisy. The spa could use some maintenance, but overall our stay was excellent. Don't miss the Michelin-starred restaurant!

10

andre

18 Nov 2023

·

Stayed 5 nights

Beautiful hotel and location was perfect. Lots to do in walking distance

10

Ingrid

22 Jul 2024

·

Stayed 3 nights

Beautiful property, wonderful staff, excellent food. Clean and spacious rooms, stunning views of the marine, Torre de Belem, river. Short walk to Torre de Belem, mosteiro de São Jeronimo and museu da marinha. About 25 minutes walk to Passeio Maritimo de Alges (where NOS Alive festival takes place)

10

Luis

4 Jun 2023

·

Stayed 3 nights

Loved the property and convenience to most part of the city via the train and Uber. Several sites were also accessible by simply walking.

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Dining

Breakfast is often praised for quality and variety, and the Michelin-starred restaurant receives strong recommendations. A few guests found breakfast limited or disappointing.

Related guest reviews

8

Patrick

27 Aug 2023

·

Stayed 4 nights

I loved my room and the small rooftop pool was great for relaxing on the first day after too many hours of flying. The breakfast, while nice that is was complimentary- was inedible- the cured salmon tasted old and very fishy- I had to spit it out into my napkin. Not what you’d expect from a five star hotel at all. After the first breakfast I stayed away from the food and all I’d have for breakfast was two lattes and some orange juice- both of those were the only good things about that breakfast. My friend had another room (I had friends fly in from all over to celebrate my birthday in Lisbon) and I felt terrible as she had a few issues in her room- the main one being that her shower backed up and flooded the bathroom on day one. The plumber came to fix it, started the task, then left and never came back during our time there. All in all, I had a good experience, but I probably won’t book there when I come back to Lisbon.

10

carlos

7 Jul 2023

·

Stayed 1 night

Habitaciones preciosas, muy cuidadas, hasta con tablet. Vistas impresionantes. Personal muy amable. Magnífico desayuno, aparcamiento gratis en la puerta. Excelente ubicación al lado de la Torre de Belén, los Jerónimos, el monumento a los descubridores, la famosa pastelería de Belén, el Museo de carruajes y el puente 25 de abril. Al lado del ferry para hacer recorridos por el río Tajo. Un diez

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10

Jun

15 Nov 2023

·

Stayed 3 nights

Great location with great views. It also offers a Michelin-starred restaurant. The services and staff were excellent, and the room is large. Although we are not a big fan of the contemporary style. Many furniture and utilities (including toilet and sinks) look good but difficult to use.

6

bianca

18 Sept 2023

·

Stayed 4 nights

Beautiful views. Service was good, room service call never answered for us or our friends . Breakfast was ok limited options. Nice indoor pool in the spa. Quiet, nice space. For the price, nothing special didn’t feel like a luxury hotel . Our friends had water issue in their room that took 3 days to resolve, appreciate that their room was compensated, but for such a highly rated hotel they shouldn’t have needed to be in our room at times. Best part of hotel is the view of the Tagus River .

6

Perrot

30 Nov 2023

·

Stayed 4 nights

Na ja…für den Preis von 430.- gibt es tollere Hotels. Allerdings zu Bemängeln gibt es nichts… Innenpoolbereich ist absolut nicht gemütlich und entspannend….Das Essen im Gourmetrestaurant war Topp!!! Frühstück ebenfalls sehr gut. Es kommt aber kein 5 Sterne-Feeling auf…deshalb eher ein Hotel für Geschäftsreise und nicht zum gemütlich Verweilen.

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10

Ingrid

22 Jul 2024

·

Stayed 3 nights

Beautiful property, wonderful staff, excellent food. Clean and spacious rooms, stunning views of the marine, Torre de Belem, river. Short walk to Torre de Belem, mosteiro de São Jeronimo and museu da marinha. About 25 minutes walk to Passeio Maritimo de Alges (where NOS Alive festival takes place)

10

DAEJOONG

10 Dec 2022

·

Stayed 4 nights

호텔 깨끗하고 방도 아주 넓고. 음식도 맛있고. 미슐랭 식당도 있어 경험할 수 있었고. 강가 산책 가능.

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10

Heng Yu

19 Sept 2023

·

Stayed 3 nights

The staff are very friendly and helpful.The food is good.

10

Jean Paul

11 Aug 2023

·

Stayed 3 nights

C'est vraiment un bel hôtel , la nourriture est très bonne, l'emplacement est idéal. Le personnel est super gentil, les chambres sont belles , bref, c'est un gros coup de coeur et certain que je vais retourner dans cet hôtel lors de mon passage à Lisbonne

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10

Milan

4 Sept 2023

·

Stayed 3 nights

The front desk staff and all hotel staff were wonderful to interact with, prompt, and very helpful. The spa is beautiful and the entire facility is stunning. There is a Michelin star restaurant in the lobby, as well as amazing bar, roof top, & outdoor dining area. Will absolutely be back for another visit. Thank you for your hospitality

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $442	2 $378	3 $345
4 $325	5 $358	6 $325	7	8	9	10
11 $399	12 $464	13 $488	14 $468	15 $419	16 $374	17 $374
18 $350	19 $353	20 $334	21 $334	22 $334	23 $344	24 $370
25 $338	26 $353	27 $345	28 $354	29 $350	30 $340	31 $337

Altis Belem Hotel & Spa, a Member of Design Hotels

Prices for Altis Belem Hotel & Spa, a Member of Design Hotels

Monthly average prices

About this property

Location

Room options

Club Room, Balcony

Executive Suite

Premier Suite (Diplomatic)

Deluxe Room, Marina View

Deluxe Room, Balcony (Premier)

Deluxe Double Room, River View

Suite (Diplomatic)

Superior Double Room, Balcony

Club Room, Balcony (Premier)

Guest reviews of Altis Belem Hotel & Spa, a Member of Design Hotels

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Altis Belem Hotel & Spa, a Member of Design Hotels

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $640	25 $532	26 $378
27 $457	28 $579	29 $608	30 $442