Radisson Blu Hotel, Cairo Heliopolis
"Conveniently located"
"Great on-site restaurant"
"Immaculate rooms"
"Staff provided great service"
Property description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a hot tub. Additional features at this hotel i...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Cairo? This hotel has 7502 square feet (697 square meters) of space consisting of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Enjoy international cuisine at MIX, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Rooms
Treat yourself to a stay in one of the 427 guestrooms, featuring fireplaces and plasma televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at Radisson Blu Hotel Cairo Heliopolis in Cairo (Heliopolis), you'll be within a 15-minute drive of Citystars Heliopolis and Khan el-Khalili. This spa hotel is 11.6 mi (18.7 km) from Tahrir Square and 11.9 mi (19.1 km) from Egyptian Museum.
What's nearby
City Centre Almaza Shopping Mall(2.7 miles)
Tivoli Dome(3.7 miles)
St. Mark's Coptic Orthodox Church(4.3 miles)
City Center Shopping Mall(4.8 miles)
Citystars Heliopolis(4.8 miles)
Baron Empain Palace(4.9 miles)
Serapium(5.1 miles)
October War Panorama(6.1 miles)
Cairo International Stadium(6.1 miles)
Cairo International Convention Centre(6.3 miles)
Virgin Mary's Tree(6.4 miles)
International Park(6.6 miles)
Ain Shams University(7.1 miles)
Al-Azhar Park(8.9 miles)
Al-Azhar University(9.2 miles)
Cairo Intl. Airport (CAI)(4.7 miles)
Giza (SPX-Sphinx Intl.)(36.8 miles)
Select dates to continue
From
$101
/ night
Guest reviews
7.7
Good
Based on 3,446 verified reviews
Who stays here?
Business
59%
Couple
12%
Family
11%
Group
7%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
At Radisson Blu Hotel, Cairo Heliopolis, travellers consistently praise the friendly staff, convenient airport location, and decent on-site amenities, while recurring concerns include traffic and music noise, dated rooms and bathrooms, and occasional service or maintenance shortcomings.
Read moreWas this helpful?
What guests think
At Radisson Blu Hotel, Cairo Heliopolis, travellers consistently praise the friendly staff, convenient airport location, and decent on-site amenities, while recurring concerns include traffic and music noise, dated rooms and bathrooms, and occasional service or maintenance shortcomings.
Room cleanliness is mixed, with many clean stays but repeated reports of odors, stains, and worn fittings. Facilities such as the rooftop pool, gym, and bars are appreciated, though hotel airport transfers can be pricey compared with ride-hailing. Food feedback varies: several enjoyed breakfast and the Italian restaurant, while others found breakfast limited or below expectations and room service slow. Expect a convenient, service-friendly transit base with variable room quality and noise.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Rooftop pool, gym and bars are appreciated, and several guests liked the on-site Italian restaurant; some facilities feel a bit dated. Hotel-arranged airport transfers are available but often considered expensive compared with Uber.
Related guest reviews
4
Mehmet
Mar 3, 2025
·
Stayed 3 nights
This hotel is absouletely noisy if your room is on the front side. I only like the location and restaurant-bar connected from the lobby area. Breakfast should be also improved.
This hotel is absouletely noisy if your room is on the front side. I only like the location and restaurant-bar connected from the lobby area. Breakfast should be also improved.
8
barry
May 8, 2024
·
Stayed 1 night
Great location for the night before an early flight. 99 Egyptian pounds (£1.60) in an Uber to the Airport. Hotel was great, massive room and comfy bed. Nice pool, spa and massage facilities. Only downside is that smoking was allowed in the Bar area and Italian restaurant.
Great location for the night before an early flight. 99 Egyptian pounds (£1.60) in an Uber to the Airport. Hotel was great, massive room and comfy bed. Nice pool, spa and massage facilities. Only downside is that smoking was allowed in the Bar area and Italian restaurant.
6
MARIANNE
Oct 5, 2025
·
Stayed 4 nights
Quite noisy as the hotel is very close to the main road and at the back there are dogs barking and a restaurant open quite late. Food quality is average. Probably better to have lunch or dinner at the buffet rather than at the hotel restaurant. Food on the low level for quite high prices.
Quite noisy as the hotel is very close to the main road and at the back there are dogs barking and a restaurant open quite late. Food quality is average. Probably better to have lunch or dinner at the buffet rather than at the hotel restaurant. Food on the low level for quite high prices.
10
Nina
May 20, 2024
·
Stayed 7 nights
Staff friendly and efficient. I was able to check in early and check out late which was very helpful and courteous. The gym and pool are nice. Room is comfortable! My tub was a bit old and dirty. Should fix
Staff friendly and efficient. I was able to check in early and check out late which was very helpful and courteous. The gym and pool are nice. Room is comfortable! My tub was a bit old and dirty. Should fix
10
MATTIAS
Jun 7, 2025
·
Stayed 1 night
bella struttura in un area lontana dalla confusione e dal traffico .. standard medio alti ,, bella la zona piscina e i servizi ..
bella struttura in un area lontana dalla confusione e dal traffico .. standard medio alti ,, bella la zona piscina e i servizi ..
10
Anjali
Sep 24, 2023
·
Stayed 1 night
Had an excellent stay at this hotel. The staff were so professional and friendly. The head of concierge was so helpful in advising us about the Egypt opera hall as we wanted to see a show in the evening. We took advantage of the bar offer of 2-4-1 drinks and indulged in the fish and chips offer - the food and drinks were superb. To note, if you bring in food from outside of the hotel, you must sign a declaration and this can only be consumed in your room. Facilities on the 9th floor were excellent and the superior room we stayed in was spacious, clean and lacked no amenities. Should I visit Cairo again, this hotel will be on the top of my list!
Had an excellent stay at this hotel. The staff were so professional and friendly. The head of concierge was so helpful in advising us about the Egypt opera hall as we wanted to see a show in the evening. We took advantage of the bar offer of 2-4-1 drinks and indulged in the fish and chips offer - the food and drinks were superb. To note, if you bring in food from outside of the hotel, you must sign a declaration and this can only be consumed in your room. Facilities on the 9th floor were excellent and the superior room we stayed in was spacious, clean and lacked no amenities. Should I visit Cairo again, this hotel will be on the top of my list!
10
Zoe
Nov 16, 2025
·
Stayed 1 night
Only stayed for one night but the room was spacious, very nice pool area on the roof top and we were able to get food in the bar area by the pool in the evening for a very reasonable price. We found ourselves stuck and in need of a very short notice reservation and the hotel were very accommodating. They had a pianist playing in the lounge/lobby which was really nice. I would love to return and stay for longer because from the small amount of time we spent here it seemed a really nice and luxurious place to stay. If you need somewhere close to the airport, this would be a great pick.
Only stayed for one night but the room was spacious, very nice pool area on the roof top and we were able to get food in the bar area by the pool in the evening for a very reasonable price. We found ourselves stuck and in need of a very short notice reservation and the hotel were very accommodating. They had a pianist playing in the lounge/lobby which was really nice. I would love to return and stay for longer because from the small amount of time we spent here it seemed a really nice and luxurious place to stay. If you need somewhere close to the airport, this would be a great pick.
8
GELSON
Nov 9, 2025
·
Stayed 4 nights
Nice italian restaurant inside the hotel!!
Nice italian restaurant inside the hotel!!
8
Shamarah
May 31, 2025
·
Stayed 3 nights
Check-in was nice. The staff were warm, helpful and made the security process smooth. The entrance smells lovely and feels calm and welcoming on arrival. My room was spacious and very comfortable - possibly an upgrade, as I had a large twin setup with a sofa, great pillows and a very comfy bed. The bathroom was clean with strong hot water pressure. My room faced a busy road and traffic noise continued late in the night (Cairo never sleeps)! More disruptive though, was being placed in an adjoining room. Sound insulation was poor; I could hear conversations and crying from the next room very clearly, which affected my sleep. I’d strongly recommend requesting a non-adjoining, non-road-facing room if you’re sensitive to noise. Breakfast had a wide range of options, including Egyptian dishes, an omelette station, fruit, cereals, coffee, tea, and juices. I mostly stuck to scrambled eggs, which were good. The gym looked well-equipped, though I didn’t get to use it. Room service was prompt and reasonably priced with a few tasty items. The staff overall were polite and responsive, and reception even phoned during one quiet day to check in, which was a thoughtful touch. The surrounding area felt safe, with a few walkable businesses nearby incl. a café, pharmacy, takeaway places. The hotel has its own restaurants/bar. Checkout was smooth, the airport shuttle cost $8USD per person. It was on time at 4AM and got me to the airport in 10mins.
Check-in was nice. The staff were warm, helpful and made the security process smooth. The entrance smells lovely and feels calm and welcoming on arrival. My room was spacious and very comfortable - possibly an upgrade, as I had a large twin setup with a sofa, great pillows and a very comfy bed. The bathroom was clean with strong hot water pressure. My room faced a busy road and traffic noise continued late in the night (Cairo never sleeps)! More disruptive though, was being placed in an adjoining room. Sound insulation was poor; I could hear conversations and crying from the next room very clearly, which affected my sleep. I’d strongly recommend requesting a non-adjoining, non-road-facing room if you’re sensitive to noise. Breakfast had a wide range of options, including Egyptian dishes, an omelette station, fruit, cereals, coffee, tea, and juices. I mostly stuck to scrambled eggs, which were good. The gym looked well-equipped, though I didn’t get to use it. Room service was prompt and reasonably priced with a few tasty items. The staff overall were polite and responsive, and reception even phoned during one quiet day to check in, which was a thoughtful touch. The surrounding area felt safe, with a few walkable businesses nearby incl. a café, pharmacy, takeaway places. The hotel has its own restaurants/bar. Checkout was smooth, the airport shuttle cost $8USD per person. It was on time at 4AM and got me to the airport in 10mins.
8
Danielle
Nov 18, 2025
·
Stayed 1 night
Good staff, well priced and close to the airport, recommended getting an Uber thiugh as it is cheaper than what the hotel offers.
Good staff, well priced and close to the airport, recommended getting an Uber thiugh as it is cheaper than what the hotel offers.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: many guests found rooms clean, but there are recurring reports of odors, stains, mould and drainage smells, with a few complaints about bugs.
Related guest reviews
6
Wayne
Sep 23, 2025
·
Stayed 4 nights
Hotel was never cleaned properly. Very dusty and mould around the bath. Blood on the bed quilt. They failed to refil the coffee and tea stand every morning and I kept having to ask.
Hotel was never cleaned properly. Very dusty and mould around the bath. Blood on the bed quilt. They failed to refil the coffee and tea stand every morning and I kept having to ask.
4
Yazan
May 15, 2025
·
Stayed 1 night
Room was dirty. Hotel made me pay for 2 nights although I stayed for one night only. they refused any refund.
Room was dirty. Hotel made me pay for 2 nights although I stayed for one night only. they refused any refund.
10
OGAN
Jan 29, 2026
·
Stayed 4 nights
It's clean hotel with friendly staffs. Have had a pleasant stay, also centrally located.
It's clean hotel with friendly staffs. Have had a pleasant stay, also centrally located.
4
jasmit
Apr 26, 2025
·
Stayed 1 night
The property is poorly maintained. The air conditioning did not work, the bath tub was rusted, dirty and infested with flies. The staff were kind nonetheless
The property is poorly maintained. The air conditioning did not work, the bath tub was rusted, dirty and infested with flies. The staff were kind nonetheless
2
Sharon
Dec 19, 2024
·
Stayed 1 night
We were only staying a night to be near the airport the next morning. We didn't sleep, as there was an issue with the drain in.our room so had a horrible smell. We had to open the window which was very noisy due to kareoke and muaic playing loudly till around midnight. In the morning, we had to leave without showering due the issue with our bathroom. They did offer us a room.change in fairness to them.but it was so late wnd.our son was asleep by then. The manager was apologetic and a nice guy but still,.not a good experience I'm afraid.
We were only staying a night to be near the airport the next morning. We didn't sleep, as there was an issue with the drain in.our room so had a horrible smell. We had to open the window which was very noisy due to kareoke and muaic playing loudly till around midnight. In the morning, we had to leave without showering due the issue with our bathroom. They did offer us a room.change in fairness to them.but it was so late wnd.our son was asleep by then. The manager was apologetic and a nice guy but still,.not a good experience I'm afraid.
2
Adriana
Jun 21, 2023
·
Stayed 1 night
Bed bugs.
Bed bugs.
10
Omar
Jan 29, 2026
·
Stayed 2 nights
The room was clean and the location is nice.
The room was clean and the location is nice.
2
TAKUMA
Jan 3, 2025
·
Stayed 1 night
下水の匂いが部屋に充満しており、バスタブも汚い。 朝6時のシャトルバスを予約し、受付にバスが来たら教えるのでソファに座っておいてと言われたが全く来ず、受付に尋ねると既に出たと言われた。 結局1時間半程バスを待たされたが、謝罪は一切無しでヘラヘラしていた。 受付のレベル、部屋のレベル、周りの騒音等どこも良いところが無くこのホテルに＄100程度払う価値は無いと感じた。 他の国のラディソンブルーには何度か泊まっているが、ここのラディソンはラディソンと名乗って良いレベルじゃ無いと感じた。 それどころか普通の＄100以下のホテルに泊まった方がまだマシだと感じた。 10日程度エジプトに滞在したが、このホテル程色々な意味で気分が悪くなるホテルはなかった。エジプトは人も良くとても良い国だと満足して帰国しようとしていたので、余計に残念な気持ちになった。
下水の匂いが部屋に充満しており、バスタブも汚い。 朝6時のシャトルバスを予約し、受付にバスが来たら教えるのでソファに座っておいてと言われたが全く来ず、受付に尋ねると既に出たと言われた。 結局1時間半程バスを待たされたが、謝罪は一切無しでヘラヘラしていた。 受付のレベル、部屋のレベル、周りの騒音等どこも良いところが無くこのホテルに＄100程度払う価値は無いと感じた。 他の国のラディソンブルーには何度か泊まっているが、ここのラディソンはラディソンと名乗って良いレベルじゃ無いと感じた。 それどころか普通の＄100以下のホテルに泊まった方がまだマシだと感じた。 10日程度エジプトに滞在したが、このホテル程色々な意味で気分が悪くなるホテルはなかった。エジプトは人も良くとても良い国だと満足して帰国しようとしていたので、余計に残念な気持ちになった。
2
Jessica
Aug 7, 2024
·
Stayed 1 night
I booked this hotel thinking i was looking at a gorgeous 5 star hotel near cairo airport. The entrance lobby is nice but as soon as we got our room we noticed the disappointment; no maintenance in the room, dirty carpet, broken standup light, shower leaking water, dirty damaged tub, no pressure in the shower head.. i do not feel that this is a 5star hotel. I would give it a max 3 star. The bed was so uncomfortable felt like i slept on springs
I booked this hotel thinking i was looking at a gorgeous 5 star hotel near cairo airport. The entrance lobby is nice but as soon as we got our room we noticed the disappointment; no maintenance in the room, dirty carpet, broken standup light, shower leaking water, dirty damaged tub, no pressure in the shower head.. i do not feel that this is a 5star hotel. I would give it a max 3 star. The bed was so uncomfortable felt like i slept on springs
6
marcela
Jul 24, 2022
·
Stayed 1 night
Muy sucio
Muy sucio
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and sometimes spacious, but many note dated furnishings, worn bathrooms and poor soundproofing, with traffic or music noise disturbing sleep. Wi-Fi feedback is mixed, ranging from excellent to very slow.
Related guest reviews
8
KELLY
Nov 25, 2025
·
Stayed 5 nights
Quarto limpo e silencioso
Quarto limpo e silencioso
10
Isa
Jan 10, 2026
·
Stayed 6 nights
Internet connection could be better
Internet connection could be better
4
Diego
Jan 14, 2026
·
Stayed 5 nights
I have stayed at this property in the past and used to have a very good impression of it. Unfortunately, my recent stay was not up to the expected Radisson Blu standards. The Positives: Location: The positioning remains excellent for business travelers, given its proximity to the airport and the fairgrounds/exhibition center. Amenities: The lobby is pleasant, and the internal services are quite convenient. Having an ATM and souvenir shops on-site is a plus. I would specifically like to mention the barber, who does an excellent job and is very professional. Gym: Relatively spacious and in acceptable condition. While the equipment is not latest-generation, it is perfectly functional for a good workout. The Negatives: Room Comfort & Noise: While the room was clean and the bed was comfortable, the soundproofing was a major issue. The door does not isolate noise from the hallway, and the windows are very thin. I could hear every sound and music from outside until late at night, which made it very difficult to rest. Bathroom & Furniture: The bathroom is heavily worn out. The shower, bathtub, and fixtures show significant signs of age. The furniture is in poor condition and generally gives an impression of neglect. Breakfast: The quality was disappointing. The selection is quite limited, but more importantly, the overall quality of the food does not meet the standards of a 4 or 5-star international chain.
I have stayed at this property in the past and used to have a very good impression of it. Unfortunately, my recent stay was not up to the expected Radisson Blu standards. The Positives: Location: The positioning remains excellent for business travelers, given its proximity to the airport and the fairgrounds/exhibition center. Amenities: The lobby is pleasant, and the internal services are quite convenient. Having an ATM and souvenir shops on-site is a plus. I would specifically like to mention the barber, who does an excellent job and is very professional. Gym: Relatively spacious and in acceptable condition. While the equipment is not latest-generation, it is perfectly functional for a good workout. The Negatives: Room Comfort & Noise: While the room was clean and the bed was comfortable, the soundproofing was a major issue. The door does not isolate noise from the hallway, and the windows are very thin. I could hear every sound and music from outside until late at night, which made it very difficult to rest. Bathroom & Furniture: The bathroom is heavily worn out. The shower, bathtub, and fixtures show significant signs of age. The furniture is in poor condition and generally gives an impression of neglect. Breakfast: The quality was disappointing. The selection is quite limited, but more importantly, the overall quality of the food does not meet the standards of a 4 or 5-star international chain.
8
Ronald
Dec 24, 2025
·
Stayed 3 nights
Beetje gedateerd. Hoort verkeer van de straat
Beetje gedateerd. Hoort verkeer van de straat
8
Matthew
May 5, 2024
·
Stayed 1 night
Very large room, was pleasant and more than satisfactory, but if this gs were to be improved upon these would be my suggestions: Fittings in room were tired, drawers didn't fit properly, bath had been repaired but looked messy and curtains were falling off their railings. Air from air conditioning had an odour.
Very large room, was pleasant and more than satisfactory, but if this gs were to be improved upon these would be my suggestions: Fittings in room were tired, drawers didn't fit properly, bath had been repaired but looked messy and curtains were falling off their railings. Air from air conditioning had an odour.
2
ISMAEL
Jul 4, 2023
·
Stayed 2 nights
The internet was very slow this why I say not good just 2 MB BY SECOND
The internet was very slow this why I say not good just 2 MB BY SECOND
8
Shamarah
May 31, 2025
·
Stayed 3 nights
Check-in was nice. The staff were warm, helpful and made the security process smooth. The entrance smells lovely and feels calm and welcoming on arrival. My room was spacious and very comfortable - possibly an upgrade, as I had a large twin setup with a sofa, great pillows and a very comfy bed. The bathroom was clean with strong hot water pressure. My room faced a busy road and traffic noise continued late in the night (Cairo never sleeps)! More disruptive though, was being placed in an adjoining room. Sound insulation was poor; I could hear conversations and crying from the next room very clearly, which affected my sleep. I’d strongly recommend requesting a non-adjoining, non-road-facing room if you’re sensitive to noise. Breakfast had a wide range of options, including Egyptian dishes, an omelette station, fruit, cereals, coffee, tea, and juices. I mostly stuck to scrambled eggs, which were good. The gym looked well-equipped, though I didn’t get to use it. Room service was prompt and reasonably priced with a few tasty items. The staff overall were polite and responsive, and reception even phoned during one quiet day to check in, which was a thoughtful touch. The surrounding area felt safe, with a few walkable businesses nearby incl. a café, pharmacy, takeaway places. The hotel has its own restaurants/bar. Checkout was smooth, the airport shuttle cost $8USD per person. It was on time at 4AM and got me to the airport in 10mins.
Check-in was nice. The staff were warm, helpful and made the security process smooth. The entrance smells lovely and feels calm and welcoming on arrival. My room was spacious and very comfortable - possibly an upgrade, as I had a large twin setup with a sofa, great pillows and a very comfy bed. The bathroom was clean with strong hot water pressure. My room faced a busy road and traffic noise continued late in the night (Cairo never sleeps)! More disruptive though, was being placed in an adjoining room. Sound insulation was poor; I could hear conversations and crying from the next room very clearly, which affected my sleep. I’d strongly recommend requesting a non-adjoining, non-road-facing room if you’re sensitive to noise. Breakfast had a wide range of options, including Egyptian dishes, an omelette station, fruit, cereals, coffee, tea, and juices. I mostly stuck to scrambled eggs, which were good. The gym looked well-equipped, though I didn’t get to use it. Room service was prompt and reasonably priced with a few tasty items. The staff overall were polite and responsive, and reception even phoned during one quiet day to check in, which was a thoughtful touch. The surrounding area felt safe, with a few walkable businesses nearby incl. a café, pharmacy, takeaway places. The hotel has its own restaurants/bar. Checkout was smooth, the airport shuttle cost $8USD per person. It was on time at 4AM and got me to the airport in 10mins.
2
Paul
Feb 14, 2025
·
Stayed 1 night
Literally the worst hotel I ever stayed in. We were given rooms facing a motorway with broken windows. Between the noise of the traffic, the music from the adjacent club and the peteol fumes from the cars we slept almost zero minutes. AVOID AT ALL COSTS
Literally the worst hotel I ever stayed in. We were given rooms facing a motorway with broken windows. Between the noise of the traffic, the music from the adjacent club and the peteol fumes from the cars we slept almost zero minutes. AVOID AT ALL COSTS
8
Philip
Jan 19, 2025
·
Stayed 1 night
We only spent one night there so didn't check out all the facilities. It has a very up-market feel to it. The room was comfortable enough but the big disadvantage was the noise suppression from the main road outside was inadequate to block the sound from the car drivers constantly hitting their horns. Fortunately the noise diminished by about 1am.
We only spent one night there so didn't check out all the facilities. It has a very up-market feel to it. The room was comfortable enough but the big disadvantage was the noise suppression from the main road outside was inadequate to block the sound from the car drivers constantly hitting their horns. Fortunately the noise diminished by about 1am.
8
Dr. Ahmed
Oct 2, 2025
·
Stayed 2 nights
The room was noisy because of street traffic. The hot and cold water alternate randomly during showers. Electric goes off and you have to call front desk to find circuit breakers. Toilet flush leaking. Lights flickery. For the price the hotel rooms are just ok. Poor finishings. It’s clean and the staff are super friendly. At the bar there was a hotel staff lady in purple jacket super mean to the bus boy and we heard all the dramas.
The room was noisy because of street traffic. The hot and cold water alternate randomly during showers. Electric goes off and you have to call front desk to find circuit breakers. Toilet flush leaking. Lights flickery. For the price the hotel rooms are just ok. Poor finishings. It’s clean and the staff are super friendly. At the bar there was a hotel staff lady in purple jacket super mean to the bus boy and we heard all the dramas.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, accommodating and professional, with helpful early check-ins and support. However, service can be inconsistent, including slow or disorganized check-in, unresponsive communication, delays with room service, and occasional rudeness or booking errors.
Related guest reviews
10
Ryann
Dec 17, 2025
·
Stayed 1 night
Caring staff & business amenities! I had an extremely important job interview and needed the room a little early. The front desk staff saw the desperation and got me settled. I really owe them a thank you. Room was spotless and the WIFI was excellent. This hotel is excellent for business. Desk in room was professional, background professional, everything easy for virtual work. THANK YOU!
Caring staff & business amenities! I had an extremely important job interview and needed the room a little early. The front desk staff saw the desperation and got me settled. I really owe them a thank you. Room was spotless and the WIFI was excellent. This hotel is excellent for business. Desk in room was professional, background professional, everything easy for virtual work. THANK YOU!
2
Suzan
Sep 11, 2025
·
Stayed 2 nights
The hotel looks nice as you walk in and for the most part it is quite nice can see some aging and bad repairs here and there. That’s really not my issue though. Checking in waiting at queue two men walked past me and reception staff just served them. I let it go not worth the hassle just an observation. But then one day at dinner not any of the many waiters could ask if I wanted a drink? Then there is the tour arrangers in the reception. I was to go to the pyramids and museum. The man who takes me the one that the hotel arranged for me takes me to a shop and claims it’s a museum it a paper shop where they sell the $10 airport price pictures. He was pressuring me to buy a picture I had no interest in whatsoever ever. I don’t even like them not my thing. I offered him money just so I could go without feeling guilty, which he took. He kept on with the high pressure sales tactics. I know I should have walked away and left but I was so caught up in that moment of guilt. Anyway I don’t think a hotel should be participating in these practices. Particularly one with an international brand. I used the hotel tour operator as I thought I would be better off but they charged me £100 and of course you need to tip everyone and then on top I still needed to pay all the entrance fees on top. They claim there was a washing machine in room. I did not even see one in the whole hotel never mind room and I had been banking on it so took less clothes than I needed for whole stay.
The hotel looks nice as you walk in and for the most part it is quite nice can see some aging and bad repairs here and there. That’s really not my issue though. Checking in waiting at queue two men walked past me and reception staff just served them. I let it go not worth the hassle just an observation. But then one day at dinner not any of the many waiters could ask if I wanted a drink? Then there is the tour arrangers in the reception. I was to go to the pyramids and museum. The man who takes me the one that the hotel arranged for me takes me to a shop and claims it’s a museum it a paper shop where they sell the $10 airport price pictures. He was pressuring me to buy a picture I had no interest in whatsoever ever. I don’t even like them not my thing. I offered him money just so I could go without feeling guilty, which he took. He kept on with the high pressure sales tactics. I know I should have walked away and left but I was so caught up in that moment of guilt. Anyway I don’t think a hotel should be participating in these practices. Particularly one with an international brand. I used the hotel tour operator as I thought I would be better off but they charged me £100 and of course you need to tip everyone and then on top I still needed to pay all the entrance fees on top. They claim there was a washing machine in room. I did not even see one in the whole hotel never mind room and I had been banking on it so took less clothes than I needed for whole stay.
2
Ollie
Dec 1, 2024
·
Stayed 3 nights
I had to wait 2 hours on arrival for my room. Most of the staff were very pleasant but I had a couple of unsatisfactory experiences and would not stay there again
I had to wait 2 hours on arrival for my room. Most of the staff were very pleasant but I had a couple of unsatisfactory experiences and would not stay there again
6
Daniel
Oct 22, 2025
·
Stayed 1 night
Food service took 45 min to arrive, and the food was a bit over priced for what we got. The people were friendly though, and it was in a good location, and the rooms were clean and comfortable.
Food service took 45 min to arrive, and the food was a bit over priced for what we got. The people were friendly though, and it was in a good location, and the rooms were clean and comfortable.
10
OGAN
Jan 29, 2026
·
Stayed 4 nights
It's clean hotel with friendly staffs. Have had a pleasant stay, also centrally located.
It's clean hotel with friendly staffs. Have had a pleasant stay, also centrally located.
10
AIVY LOU
Nov 21, 2024
·
Stayed 1 night
Very accommodating staff. We arrived early and were given our rooms early and upgraded too. We requested late check out and there was no fuss about it. Restaurants and bar available inside the vicinity which served really good food. Thank you so much
Very accommodating staff. We arrived early and were given our rooms early and upgraded too. We requested late check out and there was no fuss about it. Restaurants and bar available inside the vicinity which served really good food. Thank you so much
6
Ashwin
Dec 9, 2025
·
Stayed 4 nights
Took long time in check in as they didn’t find this booking in their system.
Took long time in check in as they didn’t find this booking in their system.
4
David
Nov 19, 2025
·
Stayed 4 nights
Huge lack of service and very unreliable service. Checked into my room and had no shower gel. Had to call 3 times and wait for an hour to be able to take a shower. The iron was all burned underneath and I didnt see it until i saw all the stains on the trouses i ironed. . I had laundry twice and twice did i come back late at night, past 11pm and the laundry was not in my room and i had go down to recotion to argue to get it back. The bathroom really needs an upgrade. Mine had sollicon stains all over from trying to fix it I'm a Radisson Rewards Gold member and I am really disappointed in the service
Huge lack of service and very unreliable service. Checked into my room and had no shower gel. Had to call 3 times and wait for an hour to be able to take a shower. The iron was all burned underneath and I didnt see it until i saw all the stains on the trouses i ironed. . I had laundry twice and twice did i come back late at night, past 11pm and the laundry was not in my room and i had go down to recotion to argue to get it back. The bathroom really needs an upgrade. Mine had sollicon stains all over from trying to fix it I'm a Radisson Rewards Gold member and I am really disappointed in the service
8
Danielle
Nov 18, 2025
·
Stayed 1 night
Good staff, well priced and close to the airport, recommended getting an Uber thiugh as it is cheaper than what the hotel offers.
Good staff, well priced and close to the airport, recommended getting an Uber thiugh as it is cheaper than what the hotel offers.
2
Stefan
Nov 16, 2025
·
Stayed 1 night
Lack of humanity and they care less for families with small children! Arrived at 8pm with a 3yo and a 5yo all super tired after only 2 hours sleep the night before. Booked the hotel at 5pm on our way from Alexandria to Cairo and for some reason they couldn’t see our reservation. Asked them to give us a room so we can sleep and will figure out the reservation afterwards, told them in worst case will just pay again to them and get money back from Expedia. They refused to do so, we waited until 11pm because they insisted to contact Expedia and we had our flight at 4 am next morning.
Lack of humanity and they care less for families with small children! Arrived at 8pm with a 3yo and a 5yo all super tired after only 2 hours sleep the night before. Booked the hotel at 5pm on our way from Alexandria to Cairo and for some reason they couldn’t see our reservation. Asked them to give us a room so we can sleep and will figure out the reservation afterwards, told them in worst case will just pay again to them and get money back from Expedia. They refused to do so, we waited until 11pm because they insisted to contact Expedia and we had our flight at 4 am next morning.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Very convenient for the airport and handy for nearby shops and eateries; several guests felt the area was safe. Street-facing rooms can experience significant traffic or venue noise.
Related guest reviews
8
Harinath
Jun 2, 2025
·
Stayed 2 nights
We chose this location because we had an early morning flight to catch. The airport is just a 5–10 minute drive away, and an Uber will typically cost around 150–200 EGP. We recommend avoiding taxis to or from the airport. The hotel is situated in the middle of a residential neighborhood. The staff were kind enough to accommodate our early check-in, which we appreciated. The only downside was the loud music at night coming from nearby houses, especially in rooms facing the street.
We chose this location because we had an early morning flight to catch. The airport is just a 5–10 minute drive away, and an Uber will typically cost around 150–200 EGP. We recommend avoiding taxis to or from the airport. The hotel is situated in the middle of a residential neighborhood. The staff were kind enough to accommodate our early check-in, which we appreciated. The only downside was the loud music at night coming from nearby houses, especially in rooms facing the street.
10
octavio r
Mar 27, 2023
·
Stayed 10 nights
Close to the airport
Close to the airport
8
barry
May 8, 2024
·
Stayed 1 night
Great location for the night before an early flight. 99 Egyptian pounds (£1.60) in an Uber to the Airport. Hotel was great, massive room and comfy bed. Nice pool, spa and massage facilities. Only downside is that smoking was allowed in the Bar area and Italian restaurant.
Great location for the night before an early flight. 99 Egyptian pounds (£1.60) in an Uber to the Airport. Hotel was great, massive room and comfy bed. Nice pool, spa and massage facilities. Only downside is that smoking was allowed in the Bar area and Italian restaurant.
10
OGAN
Jan 29, 2026
·
Stayed 4 nights
It's clean hotel with friendly staffs. Have had a pleasant stay, also centrally located.
It's clean hotel with friendly staffs. Have had a pleasant stay, also centrally located.
10
Wagdy
Jul 12, 2024
·
Stayed 1 night
Easy access from Cairo Airport
Easy access from Cairo Airport
10
Virgilio
Jun 27, 2025
·
Stayed 1 night
Very nice hotel close to the airport shopping and dinning
Very nice hotel close to the airport shopping and dinning
8
Shamarah
May 31, 2025
·
Stayed 3 nights
Check-in was nice. The staff were warm, helpful and made the security process smooth. The entrance smells lovely and feels calm and welcoming on arrival. My room was spacious and very comfortable - possibly an upgrade, as I had a large twin setup with a sofa, great pillows and a very comfy bed. The bathroom was clean with strong hot water pressure. My room faced a busy road and traffic noise continued late in the night (Cairo never sleeps)! More disruptive though, was being placed in an adjoining room. Sound insulation was poor; I could hear conversations and crying from the next room very clearly, which affected my sleep. I’d strongly recommend requesting a non-adjoining, non-road-facing room if you’re sensitive to noise. Breakfast had a wide range of options, including Egyptian dishes, an omelette station, fruit, cereals, coffee, tea, and juices. I mostly stuck to scrambled eggs, which were good. The gym looked well-equipped, though I didn’t get to use it. Room service was prompt and reasonably priced with a few tasty items. The staff overall were polite and responsive, and reception even phoned during one quiet day to check in, which was a thoughtful touch. The surrounding area felt safe, with a few walkable businesses nearby incl. a café, pharmacy, takeaway places. The hotel has its own restaurants/bar. Checkout was smooth, the airport shuttle cost $8USD per person. It was on time at 4AM and got me to the airport in 10mins.
Check-in was nice. The staff were warm, helpful and made the security process smooth. The entrance smells lovely and feels calm and welcoming on arrival. My room was spacious and very comfortable - possibly an upgrade, as I had a large twin setup with a sofa, great pillows and a very comfy bed. The bathroom was clean with strong hot water pressure. My room faced a busy road and traffic noise continued late in the night (Cairo never sleeps)! More disruptive though, was being placed in an adjoining room. Sound insulation was poor; I could hear conversations and crying from the next room very clearly, which affected my sleep. I’d strongly recommend requesting a non-adjoining, non-road-facing room if you’re sensitive to noise. Breakfast had a wide range of options, including Egyptian dishes, an omelette station, fruit, cereals, coffee, tea, and juices. I mostly stuck to scrambled eggs, which were good. The gym looked well-equipped, though I didn’t get to use it. Room service was prompt and reasonably priced with a few tasty items. The staff overall were polite and responsive, and reception even phoned during one quiet day to check in, which was a thoughtful touch. The surrounding area felt safe, with a few walkable businesses nearby incl. a café, pharmacy, takeaway places. The hotel has its own restaurants/bar. Checkout was smooth, the airport shuttle cost $8USD per person. It was on time at 4AM and got me to the airport in 10mins.
8
Emran
Nov 5, 2025
·
Stayed 1 night
Moderate budget hotel Near Airport. Best part is convenience to airport
Moderate budget hotel Near Airport. Best part is convenience to airport
8
Bradley
Oct 16, 2025
·
Stayed 3 nights
Stay was fine. The hotel treated us well. Easy access to the airport and friendly staff.
Stay was fine. The hotel treated us well. Easy access to the airport and friendly staff.
10
Nagy
Jun 17, 2023
·
Stayed 3 nights
Great hotel that is close to the airport. Also close to a lot of shopping Centers.
Great hotel that is close to the airport. Also close to a lot of shopping Centers.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast and on-site dining receive mixed feedback: many enjoyed the buffet and bar/Italian restaurant, while others found breakfast limited or below standard. Room service can be slow, and some consider prices high.
Related guest reviews
10
Edith Norma
May 24, 2025
·
Stayed 2 nights
Friendly staff, good food, good music, nice environment.
Friendly staff, good food, good music, nice environment.
10
ersin
Nov 16, 2025
·
Stayed 4 nights
Kahvaltı güzel fakat pahalı
Kahvaltı güzel fakat pahalı
6
MARIANNE
Oct 5, 2025
·
Stayed 4 nights
Quite noisy as the hotel is very close to the main road and at the back there are dogs barking and a restaurant open quite late. Food quality is average. Probably better to have lunch or dinner at the buffet rather than at the hotel restaurant. Food on the low level for quite high prices.
Quite noisy as the hotel is very close to the main road and at the back there are dogs barking and a restaurant open quite late. Food quality is average. Probably better to have lunch or dinner at the buffet rather than at the hotel restaurant. Food on the low level for quite high prices.
4
Anthony
Jun 9, 2023
·
Stayed 4 nights
Breakfast was below standard. -Milk was warm all the days we were there -all juices were terrible tasting -selection on meat was bad -tables were dirty and could not find eating utensils
Breakfast was below standard. -Milk was warm all the days we were there -all juices were terrible tasting -selection on meat was bad -tables were dirty and could not find eating utensils
10
Sharon
Nov 30, 2025
·
Stayed 3 nights
Clean room and staff service was great. Good breakfast.
Clean room and staff service was great. Good breakfast.
8
GELSON
Nov 9, 2025
·
Stayed 4 nights
Nice italian restaurant inside the hotel!!
Nice italian restaurant inside the hotel!!
6
Daniel
Oct 22, 2025
·
Stayed 1 night
Food service took 45 min to arrive, and the food was a bit over priced for what we got. The people were friendly though, and it was in a good location, and the rooms were clean and comfortable.
Food service took 45 min to arrive, and the food was a bit over priced for what we got. The people were friendly though, and it was in a good location, and the rooms were clean and comfortable.
8
Shamarah
May 31, 2025
·
Stayed 3 nights
Check-in was nice. The staff were warm, helpful and made the security process smooth. The entrance smells lovely and feels calm and welcoming on arrival. My room was spacious and very comfortable - possibly an upgrade, as I had a large twin setup with a sofa, great pillows and a very comfy bed. The bathroom was clean with strong hot water pressure. My room faced a busy road and traffic noise continued late in the night (Cairo never sleeps)! More disruptive though, was being placed in an adjoining room. Sound insulation was poor; I could hear conversations and crying from the next room very clearly, which affected my sleep. I’d strongly recommend requesting a non-adjoining, non-road-facing room if you’re sensitive to noise. Breakfast had a wide range of options, including Egyptian dishes, an omelette station, fruit, cereals, coffee, tea, and juices. I mostly stuck to scrambled eggs, which were good. The gym looked well-equipped, though I didn’t get to use it. Room service was prompt and reasonably priced with a few tasty items. The staff overall were polite and responsive, and reception even phoned during one quiet day to check in, which was a thoughtful touch. The surrounding area felt safe, with a few walkable businesses nearby incl. a café, pharmacy, takeaway places. The hotel has its own restaurants/bar. Checkout was smooth, the airport shuttle cost $8USD per person. It was on time at 4AM and got me to the airport in 10mins.
Check-in was nice. The staff were warm, helpful and made the security process smooth. The entrance smells lovely and feels calm and welcoming on arrival. My room was spacious and very comfortable - possibly an upgrade, as I had a large twin setup with a sofa, great pillows and a very comfy bed. The bathroom was clean with strong hot water pressure. My room faced a busy road and traffic noise continued late in the night (Cairo never sleeps)! More disruptive though, was being placed in an adjoining room. Sound insulation was poor; I could hear conversations and crying from the next room very clearly, which affected my sleep. I’d strongly recommend requesting a non-adjoining, non-road-facing room if you’re sensitive to noise. Breakfast had a wide range of options, including Egyptian dishes, an omelette station, fruit, cereals, coffee, tea, and juices. I mostly stuck to scrambled eggs, which were good. The gym looked well-equipped, though I didn’t get to use it. Room service was prompt and reasonably priced with a few tasty items. The staff overall were polite and responsive, and reception even phoned during one quiet day to check in, which was a thoughtful touch. The surrounding area felt safe, with a few walkable businesses nearby incl. a café, pharmacy, takeaway places. The hotel has its own restaurants/bar. Checkout was smooth, the airport shuttle cost $8USD per person. It was on time at 4AM and got me to the airport in 10mins.
10
Valerie
Oct 17, 2023
·
Stayed 1 night
Everyone at the hotel were super pleasant and helpful. We enjoyed the 1122 Bar and the happy hour. The breakfast has so many choices and they cater to dietary requirements.
Everyone at the hotel were super pleasant and helpful. We enjoyed the 1122 Bar and the happy hour. The breakfast has so many choices and they cater to dietary requirements.
8
Monique
Jan 2, 2023
·
Stayed 19,354 nights
We enjoyed our stay at the hotel. The food at the buffet restaurant was good and the staff was very friendly. Our housekeeper Gamal was the best. Always being helpful and going above and beyond to make sure we had what we needed. We enjoyed our time in Egypt and can’t wait to return.
We enjoyed our stay at the hotel. The food at the buffet restaurant was good and the staff was very friendly. Our housekeeper Gamal was the best. Always being helpful and going above and beyond to make sure we had what we needed. We enjoyed our time in Egypt and can’t wait to return.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Ersin
5 weeks ago
·
Stayed 6 nights
Duty Manager Mr Mohamed and reception staffs so kind and helpful. Thanks all
Duty Manager Mr Mohamed and reception staffs so kind and helpful. Thanks all
8
Julien
May 21, 2026
·
Stayed 1 night
Nice hotel well located near the airport, the free shuttle to the shopping center is apprecaited. With better attention to maintenance, the hotel could offer an even better experience.
Nice hotel well located near the airport, the free shuttle to the shopping center is apprecaited. With better attention to maintenance, the hotel could offer an even better experience.
8
Esam
Apr 29, 2026
·
Stayed 13 nights
Every thing was very good except dinner food was very bad
Every thing was very good except dinner food was very bad
6
Taylor
Apr 27, 2026
·
Stayed 4 nights
Was good but old, my expectations were higher than what I found, based on the cost and compared to Radisson generally.
Was good but old, my expectations were higher than what I found, based on the cost and compared to Radisson generally.
10
rami
Apr 11, 2026
·
Stayed 3 nights
Very clean room Friendly staff The breakfast was very good
Very clean room Friendly staff The breakfast was very good
Abd El-Hameed Badawi, St, El Nozha, Cairo Governorate, Cairo, 11787, Egypt, Sheraton Al Matar, Cairo, Egypt
Location
With a stay at Radisson Blu Hotel Cairo Heliopolis in Cairo (Heliopolis), you'll be within a 15-minute drive of Citystars Heliopolis and Khan el-Khalili. This spa hotel is 11.6 mi (18.7 km) from Tahrir Square and 11.9 mi (19.1 km) from Egyptian Museum.
City Centre Almaza Shopping Mall(2.7 miles)
Tivoli Dome(3.7 miles)
St. Mark's Coptic Orthodox Church(4.3 miles)
City Center Shopping Mall(4.8 miles)
Citystars Heliopolis(4.8 miles)
Baron Empain Palace(4.9 miles)
FAQs about Radisson Blu Hotel, Cairo Heliopolis
Self-parking is available on-site for a fee of USD 7 per day. Valet parking is also offered. Reservations are not required.
A buffet breakfast is available daily from 6:00 AM to 10:30 AM for a fee of approximately USD 15 for adults and USD 7.5 for children.
No pets, including service animals, are allowed at this property.
Check-in is from 3:00 PM to 3:30 PM, and check-out is at 12:30 PM. Early check-in is available for a fee of USD 35, subject to availability. Late check-out is also available for a fee, subject to availability.
An airport shuttle service is available for a fee of USD 25 per person and USD 15 for children aged 3 to 11 years. Guests must contact the property 24 hours prior to arrival to arrange the transfer.
The hotel features limited wheelchair accessibility, including step-free entrances and accessible parking. However, specific details about accessible rooms and facilities should be confirmed with the property prior to arrival.
The hotel is situated in Heliopolis, Cairo, within a 10-minute drive of Citystars Heliopolis and City Centre Almaza Shopping Mall. It is approximately 7.6 km (4.7 miles) from Cairo International Airport and 11.6 mi (18.7 km) from Tahrir Square.
Yes, the hotel features an outdoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.
Children 11 years old or younger can stay for free when occupying the parent's or guardian's room using existing bedding.
The hotel offers rollaway beds for a fee of USD 39 per night, subject to availability. Advance request or confirmation is required for rollaway beds.
Have a question?
Instant AI responses are based on hotel information
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately USD 15 for adults and USD 7.5 for children
- Airport shuttle fee: USD 25 per person
- Airport shuttle fee per child: USD 15 (from 3 to 11 years old)
- Self parking fee: USD 7 per day
- Extended parking fee: USD 7 per day
- Early check-in fee: USD 35 (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 39.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Airport shuttle
Valet Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Packed Lunches
Breakfast in the Room
Wheelchair Accessible (Limited)
Activities
Swimming pool
Golf Course (nearby)
Pool Outdoor
Evening Entertainment
Outdoor Fireplace
Outdoor Furniture
Terrace
Fitness Center (nearby)