Is parking available at the hotel?

Yes, the hotel offers on-site parking, which is free but limited.

What type of breakfast is offered and what are the serving hours?

The hotel provides a great breakfast, with specific serving hours not mentioned.

What are the check-in and check-out times?

Check-in is from 14:00 to 17:00, and check-out is at 10:00. Early or late check-in/check-out options may be available upon request.

What accessibility features does the hotel provide for guests with disabilities?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Cowes, just steps from Cowes Beach, and is close to attractions like Phillip Island Ferry Dock and Phillip Island Wildlife Park.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal and includes a children's pool.

Are children allowed to stay at the hotel?

Yes, children are welcome at the hotel, and kids can stay for free up to a certain age, although the specific age is not mentioned.

North Pier Hotel Cowes

Average nightly price at North Pier Hotel by month, last 12 months (USD)
Month	Average price
January	US$189
February	US$133
March	US$146
April	US$132
May	US$112
June	US$104
July	US$94
August	US$94
September	US$113
October	US$253
November	US$124
December	US$163

What guests think

Across many reviews, North Pier Hotel stands out for its beachfront, walkable location and bay views, while feedback is mixed on room quality, noise from the bar and street, and aging bathrooms with shower-over-bath setups.

Cleanliness varies, with many clean stays reported but also recurring misses such as under-bed debris, stained or dusty carpets, and mouldy or dirty bathrooms. Staff are frequently friendly and check-in is straightforward, yet several reviews note limited after-hours support, uneven issue resolution, no elevator, and tight on-site parking. Overall, expect a simple stay with strong pros and cons, best for travellers who prioritise convenience over modern finishes and guaranteed quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on-site bistro/bar and a kids play area are highlighted. There is no elevator and on-site parking is limited, with some reports of slippery external stairs.

Related guest reviews

8

Kevin

31 Oct 2024

·

Stayed 1 night

There is very limited parking on site have to park in the street.

8

Angela

15 Jan 2026

·

Stayed 2 nights

Check in was easy. Unfortunately our room wasn't clean yet and had to wait a while but reception lady was lovely and gave me vouchers for the restaurant/bar. Great views and great pool area. Restaurant good and playroom good 👍

10

Steven

27 Aug 2025

·

Stayed 2 nights

Great stay. Very convenient place for travel and catch up with friends. Having the bistro on the same site was great, with very nice meals and comfort.

8

Robert

3 Apr 2024

·

Stayed 1 night

The location to all place is very good, but the parking for the guest leaves a lot to be desired!

8

peter

30 Mar 2025

·

Stayed 2 nights

Perfect location opposite beach and close to shops. Very good restaurant/pub attached to premises making it extremely convenient. Rooms spacious

8

Wai Keet

8 Jun 2025

·

Stayed 3 nights

It was ok nice hotel with a stunning sea view. Location was good easy parking within the hotel area. The hotel got no lift, if you have big luggages and being arrange to stay in the upper floor congrats you just won yourself some free basic shaolin kung fu training. Pray hard you got no rude hotets room neighbors, the soundproof was bad and we have 2 nights with some rude user next to our room keep banging their doors every 10 or 15mins when they are in the room. ** please take note that the hotel to Penguin Parade is between 15 to 20 mins drive. However, beside the above we enjoyed our stay there and if we are going back again we will consider staying there again..

8

Ali

10 Apr 2025

·

Stayed 3 nights

We really enjoyed our stay - We had read a range of mixed reviews but we need not have worried ! We stayed in a Queen Bay View Room and were pleasantly surprised. The rooms were clean and tidy, very comfortable beds and plenty of room to move around with 2 adults and a teenager ! The views were amazing day and night from the 3rd floor! It was well located to walk across to the beach, jetty or down the Main Street for eateries. The hotel has a range of delicious meals as well. All staff from reception to house keeping were friendly and welcoming. Check in was easy and a pleasant surprise to receive a text message to say our room was ready before check in time. Things to note * there is no lift - if you want the views be prepared to walk up stairs (not a massive amount but handy to know) * off street parking is limited especially if you don’t get back until late afternoon and in the evening - but we had no trouble finding off street parking but could be challenging in peak times * shower water pressure was AMAZING- but the drain couldn’t keep up and our shower base over flowed every night and it was VERY slippery on the tiles. Overall we were very happy with our stay and wouldn’t hesitate to return, and we were already talking around returning in September.

10

Eric

23 Jun 2024

·

Stayed 2 nights

The stairs at the rear are so slippery when they are wet. They are an extreme hazard to all people. They should have non slip bull nose on every tread

8

Liliane

23 Sept 2024

·

Stayed 2 nights

Great spot, great view. No lifts. Hard to go up and down many stairs with children and bags. All up very lovely hotel and great value for money.

8

Erica

14 Apr 2025

·

Stayed 2 nights

Loved the kids area above the restaurant, 2 inflatable bouncy obstacle courses and the movie theatre. Would have been good with a small area for smaller children/toddlers like foam building blocks etc. There was an empty area for something like that. Great walking distance from the main st of Cowes and the beach. Would have been good if the restaurant did brekkie or provided a toaster within the family budget room.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests found rooms clean, but others reported missed housekeeping (e.g., under-bed debris), stained or dusty carpets, and mouldy or dirty bathrooms.

Related guest reviews

10

Lisa

13 Feb 2026

·

Stayed 1 night

Great location close to main street full of restaurants cafes etc. Room was very clean and spacious, super comfy bed. Given the size of the hotel, the rooms were also soundproofed so very quiet. Check in was quick with convenient pre checkin registration. The only downside was the WiFi unstable but that won't stop us from staying here again. It's fab

6

Riana

29 Dec 2025

·

Stayed 4 nights

View was great. Beds were fine. But the cleanliness of the room was questionable to say the least. No one has cleaned under the bed in at least a year. There was a dead fly on the floor when we came in and all the decorative cushions were stained. Not small stains either. I doubt the floor got anything more than a quick sweep between guests. No one came to clean the room while we were there either. Location is great though, but they really need to get on top of cleaning or that place won't last

6

Maninder

11 May 2025

·

Stayed 1 night

Everything was okay except cleanliness of the room. We found ants and bugs on the sheets. Sheets were not cleaned properly. Looks like it wasn’t even changed. Also people were drinking outside their rooms in public areas even though it says no drinking or partying. Just a review and won’t be returning. Thank you

10

Mark

5 Aug 2024

·

Stayed 1 night

Reception staff were lovely. The budget room was immaculate and comfortable.

4

Tristan S

3 Sept 2023

·

Stayed 1 night

Checked into the hotel suite with the Queen bed in one room, and the 2 single beds in the other - my partner wanted to sleep in the room closest to the bathroom, so I moved the 2 single beds together. Under the bed were about 20 toenails clippings from the previous guest. Disgusted, I walked to reception to alert them of the situation; lady at the front desk said there’s no housekeeping staff working; so went to the utility store myself and picked up a vacuum and proceeded to clean the entire suite myself. Night time was also an issue as the room was adjacent to the smoking section of the pub next door and screaming punters yelling at the screens hoping to hit their quaddies till midnight. Bit disappointed with the stay and lack of solutions offered; probably not the most family friendly. Just probably went there on a bad day.

10

Yoram

8 Nov 2025

·

Stayed 3 nights

The room was beautiful and clean and nice view to the beach

10

Ka Kui

17 Feb 2026

·

Stayed 2 nights

Clean, excellent location, comfortable bed and pillows, worth every penny

4

John

30 Jan 2025

·

Stayed 2 nights

With stains on the bed linen, grotty shower/bathroom, no fly screen on the one window and shop front glass across the entire front including the door so nil privacy, This place is in desperate need of an overhaul, The price definitely doesn't reflect this accommodation...

2

Surender

24 Sept 2024

·

Stayed 2 nights

Rusty bathroom and fitting, very dirty shower curtains and dusty carpet, broken doors, very noisy stairs and doors….

8

Sharon

26 Nov 2023

·

Stayed 1 night

The bedroom was fine but the bathroom was not clean. Very disappointing.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious with views to dated or compact budget options. Common downsides include thin walls and bar/street noise, shower-over-bath setups, limited furnishings (e.g., no table/microwave), and TVs/Wi-Fi that feel outdated or unreliable.

Related guest reviews

8

Pamela

14 Jul 2025

·

Stayed 2 nights

The bay room views are wonderful. The rooms were spacious, although the bathrooms are curious with an added changing area without seating or a place to hang clothes/robes. The walls are thin, however, and noise carried between rooms easily.

10

Lynn

7 Mar 2025

·

Stayed 2 nights

After upgrading from budget room (would not recommend!) to sea.bay view on front, our stay was wonderful!! Fabulous views, location and everything you want within a few minutes walk. Spacious room & large bathroom enabled a comfortable & good night’s sleep. Would highly recommend!!

6

Ken

8 Sept 2024

·

Stayed 1 night

There was no table or chairs in room to sit and coffee floor needs to be nailed down they squeaky and bounce there is no power point beside bed to charge phones only on bed side table even though its a budet room they need these things

8

andrew

21 Oct 2025

·

Stayed 1 night

Lovely room but people in the street were noisy

10

Lisa

13 Feb 2026

·

Stayed 1 night

Great location close to main street full of restaurants cafes etc. Room was very clean and spacious, super comfy bed. Given the size of the hotel, the rooms were also soundproofed so very quiet. Check in was quick with convenient pre checkin registration. The only downside was the WiFi unstable but that won't stop us from staying here again. It's fab

6

Adele

13 Jul 2025

·

Stayed 2 nights

Room was clean. TV didn’t work properly had to retune it ourselves, barely any channels and no access or way to watch Netflix or any other streaming services. Room was above the smoking area which was loud and smelt disgusting not great for asthmatics to walk past and have the smell wafting not the room.

2

Rebecca

15 Sept 2024

·

Stayed 2 nights

We had a budget room. It was small, musty and old. Drainage in the 1970’s bathroom was horrible, showering with water up to your ankles. You could hear everything on the street as well as in the above apartment. It was nothing like the photos, the room was more like a storeroom than a motel room. It was very disappointing.

8

Angela

22 Feb 2023

·

Stayed 2 nights

Great location and room. Just wish the walls were a little thicker 🙂

4

Chris

8 Nov 2025

·

Stayed 1 night

The room was very basic and quite outdated. The TV was small, wall-mounted, and not a smart TV, which made entertainment options limited. Unfortunately, staff from the pub next door often gathered outside our door for their smoke breaks, which wasn’t ideal. On a positive note, the shower had great water pressure, though it was over a bath with a shower curtain — not my preference. Overall, the place is in desperate need of a revamp to bring it up to modern standards.

6

Apirut

22 Sept 2024

·

Stayed 1 night

All good. Except no microwave

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and check-in is easy, with smooth pre-arrival processes mentioned. However, several reviews report poor after-hours response, unhelpful interactions, and limited noise management.

Related guest reviews

10

Jeremy

14 Nov 2025

·

Stayed 1 night

Excellent service

10

Chanhelen

28 Apr 2025

·

Stayed 1 night

Receptionist, they are very friendly 👍❤️

10

Sheree

5 Oct 2024

·

Stayed 1 night

All in all a wonderful property. Easy check in, friendly staff, clean rooms.

2

Amanda

24 Apr 2025

·

Stayed 1 night

The room was advertised with a spa, i specifically booked it for this reason. There was no spa. Staff did nothong except make excuses. I called Wotif tjey tried but the staff had already changed the ad so it looked like i was wrong to Wotif, stadf were rude, condescending unhelpful and arrogant DO NOT RECOMMEND WILL DEFINITELY NOT RETURN!! Only stayed as it was to late to find anytime else. Room wasnt clean, subbish in bin from last people

8

Jill

27 Mar 2024

·

Stayed 1 night

A very friendly welcome and late change to our reservation was handled VERY well. Thanks.

4

Chetan

4 Dec 2022

·

Stayed 19,330 nights

Staff unavailable to checkin. Had to wait for an hour.

2

Lee

20 Feb 2025

·

Stayed 1 night

Terrible Experience – Avoid at All Costs! I had an awful stay at North Pier Hotel. First, my room key didn’t work, so they moved me to another room—but after reception had shut, my key failed again. I tried calling the after-hours number for help, but no one answered. With no other options, I had to climb through a hallway window to the balcony just to get into my room. As if that wasn’t bad enough, the room below me partied until 4 AM, making sleep impossible. In the end, I gave up and slept in my car. Terrible service, no support when you need it, and zero consideration for guests. I won’t be staying here again!

10

Freda

29 Mar 2024

·

Stayed 1 night

We stayed a night and it was great the staff were great The checking process was very easy I would definitely recommend and come back

10

Kelly

8 Apr 2024

·

Stayed 1 night

I’m terrible with names but the lady that greeted me at check in was the most welcoming receptionist I’ve come across in my whole trip. I found the over all stay awesome. The room was small but it done us fine for the night. The bed was the best sleep I’d had in the week. Easy access.

4

Sandra

6 Apr 2023

·

Stayed 1 night

The Manageress of the property was downright rude, unhelpful, and disrespectful. What a turnoff when you go to book in for a holiday! The budget room was awful, the bed was so uncomfortable I could not sleep, the room smelled musty and the bathroom was ancient, it took 5 mins for the water to run hot, and the shower was an ancient plastic tub with a shower screen, could not wait to get out of the place, I will never go back there again.

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AI-generated summary based on recent guest reviews

Location

Beachfront position by the pier and easy walking access to shops, cafes, and the main street are consistent highlights.

Related guest reviews

10

Kathleen

18 Apr 2025

·

Stayed 4 nights

Great position. Walking distance to everything

10

Lisa

13 Feb 2026

·

Stayed 1 night

Great location close to main street full of restaurants cafes etc. Room was very clean and spacious, super comfy bed. Given the size of the hotel, the rooms were also soundproofed so very quiet. Check in was quick with convenient pre checkin registration. The only downside was the WiFi unstable but that won't stop us from staying here again. It's fab

10

Tejal

28 Dec 2023

·

Stayed 1 night

This hotel’s location is excellent due to its proximity to beach, shops, restaurants and Phillip island. Fairly decent hotel with excellent restaurant. Only problem was that they don’t serve breakfast but there are plenty options around

8

Rebecca

3 Oct 2023

·

Stayed 3 nights

Slightly order property but excellent value and location. On-site restaurant was convenient and walkable to local shopping strip. Located on the main Cowes beach front and adjacent to the pier.

10

Zoya

1 Feb 2025

·

Stayed 1 night

Convenient location right by the beach with lots of nice dining options nearby. Parking on site and on street but first comes first served. Room was everything we needed, a bit old and some dust in nooks. Loud music until 11pm but otherwise great

8

peter

30 Mar 2025

·

Stayed 2 nights

Perfect location opposite beach and close to shops. Very good restaurant/pub attached to premises making it extremely convenient. Rooms spacious

8

Rhys

18 Apr 2024

·

Stayed 1 night

Good parking available, staff is great, just little to no noise reduction from the rooms so you’ll hear the street noise. Great otherwise, good bang for you buck.

10

Simon

15 Jun 2025

·

Stayed 2 nights

Close to the beach and the centre of town.

10

Paul

8 Nov 2023

·

Stayed 1 night

Great hotel right on the front of the sea excellent value for money

10

Sandra

15 May 2025

·

Stayed 2 nights

The position was great walking distance to all areas

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AI-generated summary based on recent guest reviews

Dining

The attached restaurant/pub is popular for dinner, with good meals and pizzas frequently noted. Breakfast isn’t served on site, which several guests missed.

Related guest reviews

10

Steven

27 Aug 2025

·

Stayed 2 nights

Great stay. Very convenient place for travel and catch up with friends. Having the bistro on the same site was great, with very nice meals and comfort.

8

Rebecca

3 Oct 2023

·

Stayed 3 nights

Slightly order property but excellent value and location. On-site restaurant was convenient and walkable to local shopping strip. Located on the main Cowes beach front and adjacent to the pier.

10

Junsik

14 Jul 2024

·

Stayed 1 night

Nice restaurant, location, reasonable price Need to remodeling

8

Donna

5 Mar 2023

·

Stayed 1 night

Proximity to the pier & the food at the bistro was nice

8

Lynne

6 Nov 2024

·

Stayed 1 night

It took my husband ages to work out how to get the heater control to work. I would have just got someone to come and sort it! The room was short of powerpoints next to the bed for phone charging. Next time we will be more prepared. Loved that we could buy food from the pub and take it back to our hotel room. The food was also top class! It was well situated to Thompson Avenue and had a great outlook over the water. We were there on a Thursday night and it was surprisingly quiet. It was certainly value for money and we will certainly be back!

8

Vee

18 Mar 2024

·

Stayed 2 nights

The location is excellent and the view of the bay was gorgeous. The hotel is an easy walk to numerous cafes and restaurants. There are three large supermarkets nearby. The beach and the jetty are across the road. There is plenty of off-street parking. Staff were very friendly. Our room was large and we used the jet spa bath every day. The bathroom had nice toiletries, although, BYO toothbrush and toothpaste. They provided tea and coffee with a kettle and a bar fridge. The bed was really comfortable with good pillows and crisp linen, including nice towels. Honestly, the only downside was the annoying emails and text messages they kept sending multiple times each day. They want your credit card details, drivers license number and car registration number before check-in and, even when you provide all that, their system keeps generating multiple emails and text messages asking for those same details. Then, they send a text message moments after check-in with information about the hotel, as if we wouldn't have looked into that prior to booking. Then they email to make sure check-in was okay and then another email after checkout to ask for feedback! Enough!! We were sick of hearing from them and it added an unexpected layer of stress that almost negated the whole reason for our visit - to relax!

10

Kathleen

5 Jun 2024

·

Stayed 1 night

Was disappointed with lack of dining times in hotel. Would like to have had breakfast there!

8

Samuel

2 Apr 2024

·

Stayed 1 night

Awesome pizzas at their pub,awesome shower pressure.

8

Erica

14 Apr 2025

·

Stayed 2 nights

Loved the kids area above the restaurant, 2 inflatable bouncy obstacle courses and the movie theatre. Would have been good with a small area for smaller children/toddlers like foam building blocks etc. There was an empty area for something like that. Great walking distance from the main st of Cowes and the beach. Would have been good if the restaurant did brekkie or provided a toaster within the family budget room.

8

Lesley

26 May 2023

·

Stayed 2 nights

Great view of bay. Good food, restaurant next door with many beer selections. Locals eat there. Good price for size of room.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $139
15 $94	16 $88	17 $79	18 $81	19 $93	20 $134	21 $149
22 $80	23 $83	24 $83	25 $80	26 $79	27 $107	28 $139
29 $85	30 $80

Su	Mo	Tu	We	Th	Fr	Sa
		1 $80	2 $85	3 $85	4 $108	5 $141
6 $85	7 $86	8 $85	9 $85	10 $84	11 $108	12 $150
13 $82	14 $85	15 $85	16 $85	17 $87	18 $146	19 $150
20 $85	21 $105	22 $85	23 $85	24 $223	25 $223	26 $223
27 $226	28 $223	29 $224	30 $223	31 $301

North Pier Hotel

Prices for North Pier Hotel

Monthly average prices

About this property

Location

Room options

Bay View Bunk Room

Bay View Queen Room

Bay View Spa Room

Bay View Room

Two Bedroom Bay View Apartment

Budget Room

Guest Room

Three-Bedroom Townhouse

Bay View Suite

Budget Family Room

Bay View Family Room

Guest Suite

Guest reviews of North Pier Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about North Pier Hotel

Prices for upcoming dates