Cancun Bay All Inclusive Hotel
124 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
124 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Cancun Bay All Inclusive Hotel, il prezzo per notte è in media di 124 USD nel mese più economico (settembre) e di 201 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 191 USD |
| febbraio | 192 USD |
| marzo | 194 USD |
| aprile | 187 USD |
| maggio | 149 USD |
| giugno | 147 USD |
| luglio | 157 USD |
| agosto | 140 USD |
| settembre | 124 USD |
| ottobre | 131 USD |
| novembre | 155 USD |
| dicembre | 201 USD |
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set · 124 USD
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Prezzo più alto: dicembre (circa 201 USD)
Prezzo più basso: settembre (circa 124 USD)
Informazioni su questa struttura
Rilassati al massimo con massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto e una palestra, il divertimento è assicurato. Questa struttura in stile Beaux Arts ...
Servizi
Rilassati al massimo con massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto e una palestra, il divertimento è assicurato. Questa struttura in stile Beaux Arts propone, inoltre, il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole. Gli ospiti potranno raggiungere le vicine attrazioni con la navetta locale (con supplemento).
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e personale poliglotta. Stai pianificando un evento a Cancún? Presso un resort avrai a disposizione 183 metri quadrati di spazio con un centro congressi e sale riunioni. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Assapora le delizie di El Faisan, uno dei 4 ristoranti disponibili presso un resort, che propone cucina internazionale, o chiama il servizio in camera con orario limitato. Incontra gli altri ospiti al cocktail di benvenuto offerto tutti i giorni. Desideri rilassarti con un drink rinfrescante? Troverai un bar a bordo piscina e 2 bar/lounge.
Camere
Rilassati in una delle 133 camere con stile personalizzato della struttura, complete di minibar e TV LCD. Le camere sono dotate di balcone o patio. La TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e asciugacapelli.
Posizione
Cancun Bay All Inclusive Hotel a Cancún (Zona Hotelera) si trova a 5 minuti di distanza in auto da Spiaggia di Langosta e daPlaza Las Americas. Questa struttura sulla spiaggia dista 5 km da Spiaggia di Tortuga e 7,1 km da Traghetto Ultramar Puerto Juárez.
Nelle vicinanze
Playa Tortugas(0.2 miglia)
Laguna di Nichupté(0.3 miglia)
Spiaggia di Las Perlas(0.5 miglia)
Teatro di Cancún(0.5 miglia)
Torre Escénica(0.5 miglia)
Spiaggia di Langosta(1 miglia)
Centro Commerciale Puerto Cancun Marina Town Center(1.3 miglia)
Spiaggia di Tortuga(1.9 miglia)
Puerto Cancun Golf Course(2.3 miglia)
Piazza Ceviche(2.4 miglia)
Palazzo del Municipio Benito Juarez(2.6 miglia)
Plaza Las Americas(2.7 miglia)
Cancún Golf Club at Pok-Ta-Pok (campo da golf)(2.8 miglia)
Parque de las Palapas(2.9 miglia)
Teatro Xbalamqué(2.9 miglia)
L'aeroporto più comodo per raggiungere Cancun Bay All Inclusive Hotel è Aeroporto Internazionale di Cancún (CUN)(12.8 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Banco escursioni
Posizione
Boulevard Kukulkan Km 3, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Messico
Playa Tortugas (0.2 miglia)
Laguna di Nichupté (0.3 miglia)
Spiaggia di Las Perlas (0.5 miglia)
Teatro di Cancún (0.5 miglia)
Torre Escénica (0.5 miglia)
Spiaggia di Langosta (1 miglia)
Opzioni camera
4
Junior Suite, 2 Bedrooms
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali Alla Francese
Posti letto: 5
606 ft²
Bancone o terrazzaAria condizionataSoggiorno separatoBagno privato
6
Master Suite 3 Bedrooms
Dettagli della camera
2 Letti Matrimoniali Grandi
e 2 Letti Matrimoniali Alla Francese
Posti letto: 8
1033 ft²
Bancone o terrazzaZona pranzo separataAria condizionataSoggiorno separatoBagno privato
8
Camera Superior, vista mare
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 4
334 ft²
Bancone o terrazzaAria condizionataBagno privatoArea di lavoro per computer portatili
8
Camera Standard
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 4
334 ft²
Bancone o terrazzaAria condizionataBagno privatoArea di lavoro per computer portatili
Recensioni degli ospiti
7.8
Buono
Sulla base di 1212 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
2%
In coppia
33%
Famiglia
40%
Gruppo
18%
In solitaria
4%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Da numerose recensioni recenti, Cancun Bay All Inclusive Hotel viene descritto come una struttura fronte spiaggia piccola ed economica, con personale molto cordiale, camere semplici, varietà limitata nell'offerta ristorativa e una piccola spiaggia nella baia, offrendo un'atmosfera rilassata ma con alcuni compromessi.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Da numerose recensioni recenti, Cancun Bay All Inclusive Hotel viene descritto come una struttura fronte spiaggia piccola ed economica, con personale molto cordiale, camere semplici, varietà limitata nell'offerta ristorativa e una piccola spiaggia nella baia, offrendo un'atmosfera rilassata ma con alcuni compromessi.
Molti ospiti apprezzano il servizio accogliente di barman, animatori e personale delle pulizie, anche se le interazioni alla reception e gli approcci di vendita insistenti sono punti deboli ricorrenti. Le strutture sono modeste: le piscine sono piccole e chiudono presto, l'intrattenimento è limitato e la musica in piscina può essere alta durante il giorno. I commenti sul cibo sono contrastanti, con un buffet che molti trovano ripetitivo, cene con prenotazione obbligatoria e disponibilità limitata, e bevande considerate di base; alcuni, tuttavia, si sono comunque trovati bene con le opzioni a rotazione e gli snack. Le camere sono datate e semplici, mentre la posizione è comoda per gli autobus e il traghetto per Isla Mujeres; nel complesso, aspettatevi un soggiorno amichevole e conveniente piuttosto che un resort di lusso.
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Servizi
Struttura piccola e modesta con diverse piscine e una stretta spiaggia nella baia; lettini e amache sono apprezzati. Piscine e bar chiudono presto, l'intrattenimento è limitato o occasionale e l'idromassaggio pubblicizzato non è riscaldato.
Recensioni degli ospiti correlate
2
ELENA
19 ago 2025
·
Soggiorno di 4 notti
To begin with, lets say THIS place should not exist. Small, poor, claustrophobic, gray, no.amenities, no beach, no water-has a pond-like paddle by the marina where all catamarans stay. No understanding what "seevice" means. No food is small, mote-like dining corner. Has no restaurants, no shows. Felt as I arrived into a prison. No a vacation spot where you desire to be as you pay money for your all-inclusive stay. DO NOT BOOK IT!!
To begin with, lets say THIS place should not exist. Small, poor, claustrophobic, gray, no.amenities, no beach, no water-has a pond-like paddle by the marina where all catamarans stay. No understanding what "seevice" means. No food is small, mote-like dining corner. Has no restaurants, no shows. Felt as I arrived into a prison. No a vacation spot where you desire to be as you pay money for your all-inclusive stay. DO NOT BOOK IT!!
6
LAERCIO
23 mag 2025
·
Soggiorno di 2 notti
O resort tem uma pequena faixa de areia na praia e poucas áreas com guarda sol. As piscinas fecham muito cedo e os restaurantes também. O all inclusive não é o tempo todo, os restaurantes fecham cedo e abrem tarde. E também tem muito barulho perto dos apartamentos.
O resort tem uma pequena faixa de areia na praia e poucas áreas com guarda sol. As piscinas fecham muito cedo e os restaurantes também. O all inclusive não é o tempo todo, os restaurantes fecham cedo e abrem tarde. E também tem muito barulho perto dos apartamentos.
8
Eliana
12 giu 2025
·
Soggiorno di 2 notti
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
4
Stacie
18 set 2025
·
Soggiorno di 4 notti
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
8
JESSICA
23 nov 2025
·
Soggiorno di 3 notti
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
8
Misty
16 ago 2025
·
Soggiorno di 3 notti
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
4
John
10 lug 2025
·
Soggiorno di 10 notti
Noisy evening entertainment till 10 and later. Not much of a beach. Limited food choices
Noisy evening entertainment till 10 and later. Not much of a beach. Limited food choices
8
Guojun
4 nov 2025
·
Soggiorno di 5 notti
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
8
Guillaume
25 mar 2025
·
Soggiorno di 9 notti
The facility and staff are great. It would be better if it was free service for drinks at the buffet, staff is too busy for coffee or water…. The beach is small and surrounded by marina and boat.
The facility and staff are great. It would be better if it was free service for drinks at the buffet, staff is too busy for coffee or water…. The beach is small and surrounded by marina and boat.
6
Janalee April
4 feb 2025
·
Soggiorno di 7 notti
Staff was awesome! The site advertised a hot tub and they didn’t have one. Also they advertised yoga and only had 1 stretching class for 20 minutes in one week. They advertised 5 restaurants but only had 3. Everything shuts down at 10:00pm- no entertainment or alcohol after 10pm
Staff was awesome! The site advertised a hot tub and they didn’t have one. Also they advertised yoga and only had 1 stretching class for 20 minutes in one week. They advertised 5 restaurants but only had 3. Everything shuts down at 10:00pm- no entertainment or alcohol after 10pm
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
I pareri sono contrastanti: molti descrivono camere molto pulite e giardini ben curati, mentre altri segnalano odori, perdite, infestazioni e servizi di pulizia o rifornimento di asciugamani inconsistenti.
Recensioni degli ospiti correlate
6
Genesis
26 ott 2024
·
Soggiorno di 5 notti
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
10
Javier J
20 dic 2025
·
Soggiorno di 3 notti
Hotel bonito, muy limpio, el bufete también muy bueno, disfrute mucho la estancia
Hotel bonito, muy limpio, el bufete también muy bueno, disfrute mucho la estancia
4
Kristina
16 giu 2025
·
Soggiorno di 2 notti
I did extensive research before booking Cancun Bay Resort and was initially comforted by the many positive reviews. Unfortunately, my experience did not match the praise. The atmosphere was overwhelmingly dominated by rowdy adults clearly there to party. Inappropriate conversations and foul language were common, even in the presence of children. It was uncomfortable and frankly, gross. Our suite was in unacceptable condition. There was a hole in one of the doors. Even worse, we spotted roaches. The cleanliness and upkeep were far below standard. At one point the water shut off entirely. When we went to the front desk, another guest was already there – furious – because this had happened multiple times during her trip. Friday night at 9 PM, the hotel next door blasted an extremely loud musical show that made it feel like we were sleeping inside a concert venue. I’m Mexican and very familiar with neighborhood celebrations, but this was on a completely different and disruptive level. The food overall was just okay. The one saving grace was the snack bar, which served delicious hamburgers and fries. Sadly, they closed at 5 PM, limiting the enjoyment. If you're traveling with kids, do NOT stay at Cancun Bay Resort. The environment is not child-friendly, the accommodations are subpar, and the disruptions are frequent. If you value comfort, quality, and peace of mind, spend a little more and stay somewhere that actually delivers what it promises.
I did extensive research before booking Cancun Bay Resort and was initially comforted by the many positive reviews. Unfortunately, my experience did not match the praise. The atmosphere was overwhelmingly dominated by rowdy adults clearly there to party. Inappropriate conversations and foul language were common, even in the presence of children. It was uncomfortable and frankly, gross. Our suite was in unacceptable condition. There was a hole in one of the doors. Even worse, we spotted roaches. The cleanliness and upkeep were far below standard. At one point the water shut off entirely. When we went to the front desk, another guest was already there – furious – because this had happened multiple times during her trip. Friday night at 9 PM, the hotel next door blasted an extremely loud musical show that made it feel like we were sleeping inside a concert venue. I’m Mexican and very familiar with neighborhood celebrations, but this was on a completely different and disruptive level. The food overall was just okay. The one saving grace was the snack bar, which served delicious hamburgers and fries. Sadly, they closed at 5 PM, limiting the enjoyment. If you're traveling with kids, do NOT stay at Cancun Bay Resort. The environment is not child-friendly, the accommodations are subpar, and the disruptions are frequent. If you value comfort, quality, and peace of mind, spend a little more and stay somewhere that actually delivers what it promises.
8
JESSICA
23 nov 2025
·
Soggiorno di 3 notti
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
10
Alfredo Acosta
22 mar 2025
·
Soggiorno di 4 notti
This is a smaller property, it was exceptionally clean and well maintained.
This is a smaller property, it was exceptionally clean and well maintained.
4
Alysha
29 giu 2025
·
Soggiorno di 4 notti
The property is pretty good, rooms are very basic just a bed and a tv nothing to spectacular. On the first night we requested blankets because the room was cold and we were given two mattress protectors instead of blankets. The next day we requested pool towels and were told that they would deliver the towels to us by the pool. The towels never came. There are two pools as well as an adult jacuzzi area with a swim up bar. The water in the jacuzzi area always seemed to have some sort of white film floating around no matter what time if the day you went. All of the staff at the swim up bar were amazing!! Day 3 our room wasn’t cleaned after coming back from an excursion so we had no clean bath towels or toilet paper. All communications are through what’s app, so I made a request via what’s app for those items I spoke with some who said they would bring them up. An hour later still nothing, so I sent another message that was read and ignored, then another that was read and ignored. I then went to the front desk where I was given toilet paper and pool towels because they didn’t have any bath towels available. Now for the food. There is absolutely nothing edible on the resort. They advertise 5 restaurants on site, during our 5 day stay only 3 of the 5 opened. The buffet was small 1grain option, 1 meat option, a veggie option and a salad bar with NO FRUIT IN SIGHT. I was forced to eat out every meal for the 5 days there because the options are horrible.
The property is pretty good, rooms are very basic just a bed and a tv nothing to spectacular. On the first night we requested blankets because the room was cold and we were given two mattress protectors instead of blankets. The next day we requested pool towels and were told that they would deliver the towels to us by the pool. The towels never came. There are two pools as well as an adult jacuzzi area with a swim up bar. The water in the jacuzzi area always seemed to have some sort of white film floating around no matter what time if the day you went. All of the staff at the swim up bar were amazing!! Day 3 our room wasn’t cleaned after coming back from an excursion so we had no clean bath towels or toilet paper. All communications are through what’s app, so I made a request via what’s app for those items I spoke with some who said they would bring them up. An hour later still nothing, so I sent another message that was read and ignored, then another that was read and ignored. I then went to the front desk where I was given toilet paper and pool towels because they didn’t have any bath towels available. Now for the food. There is absolutely nothing edible on the resort. They advertise 5 restaurants on site, during our 5 day stay only 3 of the 5 opened. The buffet was small 1grain option, 1 meat option, a veggie option and a salad bar with NO FRUIT IN SIGHT. I was forced to eat out every meal for the 5 days there because the options are horrible.
10
Jessica
8 ago 2025
·
Soggiorno di 3 notti
This property was amazing! I am still in awe at the cleanliness, upkeep of facilities, staff friendliness, and overall vibe! It was my daughter’s first time in Mexico and staying at a resort and she made so many friends who even taught her how to swim! I look forward to coming back soon. I highly recommend!!!!!
This property was amazing! I am still in awe at the cleanliness, upkeep of facilities, staff friendliness, and overall vibe! It was my daughter’s first time in Mexico and staying at a resort and she made so many friends who even taught her how to swim! I look forward to coming back soon. I highly recommend!!!!!
6
Jinisha Santy
20 ago 2025
·
Soggiorno di 1 notte
My room was in a area where there was strong sewage smell.
My room was in a area where there was strong sewage smell.
2
Christopher
10 nov 2025
·
Soggiorno di 1 notte
Terrible accommodations, terrible service, the bed sheets were old, my bed had hair on it when I arrived. Toilet barely flushed. 100% do not recommend. Giving only 1 star because the buffet was nice other than that the food was also not good.
Terrible accommodations, terrible service, the bed sheets were old, my bed had hair on it when I arrived. Toilet barely flushed. 100% do not recommend. Giving only 1 star because the buffet was nice other than that the food was also not good.
8
Shahrzad
9 nov 2025
·
Soggiorno di 5 notti
I stayed at Cancún Bay Resort for five nights and really enjoyed my stay. The hotel is small but has everything you need — comfortable, cozy, and clean. The atmosphere feels peaceful and welcoming, perfect for relaxing after a day out. The food was tasty with a good variety every day. Overall, a lovely little place in Cancún that I’d definitely recommend!
I stayed at Cancún Bay Resort for five nights and really enjoyed my stay. The hotel is small but has everything you need — comfortable, cozy, and clean. The atmosphere feels peaceful and welcoming, perfect for relaxing after a day out. The food was tasty with a good variety every day. Overall, a lovely little place in Cancún that I’d definitely recommend!
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Camere
Le camere sono basiche e datate; la disposizione e la vista variano notevolmente, e alcune si affacciano sulla strada o su luoghi rumorosi. Le suite offrono più spazio, ma sono stati segnalati problemi di manutenzione e occasionali problemi all'aria condizionata o al bagno.
Recensioni degli ospiti correlate
6
Genesis
26 ott 2024
·
Soggiorno di 5 notti
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
10
maria
12 dic 2024
·
Soggiorno di 7 notti
The property wasn’t that big but it was beautiful. The standard room was very small you couldn’t walk without banging into the furniture. The shower was the size of small closet amd it had a very small curtain. My room was upgraded and I got a two bedroom room. Beautiful and big. The water from the shower was cold. I have to praise the staff. They were excellent. The staff was very nice and their service was excellent. They cleaned my room everyday. In the dining room and pool staff was excellent. They were constantly asking if I needed anything. The food from the hotel was very good . The only complain I have it’s the entertainment. They don’t have shows. They only have karaoke and a singer to perform three times a week. The singer was great. The hotel it’s at the end of zona hotelera away from others hotels and everything. Nothing around! You have to take a bus to go anywhere. The beach was small but it was kept nice and clean. There were plenty of chairs and umbrellas around to seat and the servers were constantly bringing you food and drinks if you asked. Excellent staff and service. There was fun by the pool with games, Zumba, volleyball, etc. Again I praised the staff. Excellent service!
The property wasn’t that big but it was beautiful. The standard room was very small you couldn’t walk without banging into the furniture. The shower was the size of small closet amd it had a very small curtain. My room was upgraded and I got a two bedroom room. Beautiful and big. The water from the shower was cold. I have to praise the staff. They were excellent. The staff was very nice and their service was excellent. They cleaned my room everyday. In the dining room and pool staff was excellent. They were constantly asking if I needed anything. The food from the hotel was very good . The only complain I have it’s the entertainment. They don’t have shows. They only have karaoke and a singer to perform three times a week. The singer was great. The hotel it’s at the end of zona hotelera away from others hotels and everything. Nothing around! You have to take a bus to go anywhere. The beach was small but it was kept nice and clean. There were plenty of chairs and umbrellas around to seat and the servers were constantly bringing you food and drinks if you asked. Excellent staff and service. There was fun by the pool with games, Zumba, volleyball, etc. Again I praised the staff. Excellent service!
8
Misty
16 ago 2025
·
Soggiorno di 1 notte
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
6
Cam Tu
5 nov 2025
·
Soggiorno di 4 notti
staying in this resort twice and everything is good. just hope they improve their food options. Same everytime.
staying in this resort twice and everything is good. just hope they improve their food options. Same everytime.
4
Melissa
5 dic 2024
·
Soggiorno di 4 notti
It was mediocre from the start. Typically if you arrive before check-in you can still use the pool and get drinks. They would not allow us to. We had to go to the beach and wait so that was a bummer. We were travelling with our four kids so they were hungry from flying all night. Eventually I asked can we have something to drink and they let us, but weren\'t exactly thrilled. I was told no bottled water. The food choices were slim. We did like the BBQ dinner, but it was the only meal everyone ate and actually enjoyed it. I was shocked no guacamole at the whole "resort." No mimosas before 11- not a huge issue but such a bummer because it was my birthday and I was looking forward to it. We had the grand suite and it is severely damaged. We travel to Cancun annually and like the area, but this was collectively our least favorite trip. It was still Cancun and vacation so we made the best, but sure wouldn\'t choose to stay here again. Not really impressed at all.
It was mediocre from the start. Typically if you arrive before check-in you can still use the pool and get drinks. They would not allow us to. We had to go to the beach and wait so that was a bummer. We were travelling with our four kids so they were hungry from flying all night. Eventually I asked can we have something to drink and they let us, but weren\'t exactly thrilled. I was told no bottled water. The food choices were slim. We did like the BBQ dinner, but it was the only meal everyone ate and actually enjoyed it. I was shocked no guacamole at the whole "resort." No mimosas before 11- not a huge issue but such a bummer because it was my birthday and I was looking forward to it. We had the grand suite and it is severely damaged. We travel to Cancun annually and like the area, but this was collectively our least favorite trip. It was still Cancun and vacation so we made the best, but sure wouldn\'t choose to stay here again. Not really impressed at all.
6
Alejandro
9 nov 2025
·
Soggiorno di 4 notti
Staff was extremely good. 10/10. They treated us like kings. Rooms are out of a date but have good prices, could have better bathroom and toilet. The only bad thing is that there is no 24hrs bar, it closes at 11:00pm
Staff was extremely good. 10/10. They treated us like kings. Rooms are out of a date but have good prices, could have better bathroom and toilet. The only bad thing is that there is no 24hrs bar, it closes at 11:00pm
8
Misty
16 ago 2025
·
Soggiorno di 3 notti
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
6
Laura
19 apr 2025
·
Soggiorno di 7 notti
The resort is dated but the rooms are very spacious. The beach is almost non existent and the dining options are limited. However, the staff is amazing and the grounds are clean. It's a budget and family friendly property.
The resort is dated but the rooms are very spacious. The beach is almost non existent and the dining options are limited. However, the staff is amazing and the grounds are clean. It's a budget and family friendly property.
8
David
7 gen 2025
·
Soggiorno di 8 notti
This is the most honest opinion I can give about tgis property, if you gotten a room on the first floor this is a 2-3 star resort. If you have a room on any of the upper floors thid is a 3-4 star resort. Keep in mind I only had the opportunity to stay in one room on the first floor, and one on the third. This was due to the fact that I had been sold on a 4 star experience, but started out with something like a 2.5 star on the first floor. I taled to expedia about the multiple concerns I had had with my first floor room regarding mold, mildew, and what I felt most important not a properly locking patio sliding door. I did attempt to have "maintenance" fix this, but the response I got was dont pull the sliding door so hard. To me that wasnt a sufficient response being that anybody with ill intent is not going to try to jimmy the sliding door nicely. At that point Id had enough and demanded to speak directly to the manager Juan. This is when my trip got better, he had us moved to an upper floor with a nice ocean view, clean, spacious, no mold, no mildew. The way I see it is the lower levels are for the "budget friendly" traveler, or those young enough not to care about having proper accommodations because they are just there to party, in which case when I was a younger travelling party animal the lower level would have been fine. That the short version of what I have to say about the property and room accommodations. This is not a 5star resort, anywhere from 2.5to4 based on room
This is the most honest opinion I can give about tgis property, if you gotten a room on the first floor this is a 2-3 star resort. If you have a room on any of the upper floors thid is a 3-4 star resort. Keep in mind I only had the opportunity to stay in one room on the first floor, and one on the third. This was due to the fact that I had been sold on a 4 star experience, but started out with something like a 2.5 star on the first floor. I taled to expedia about the multiple concerns I had had with my first floor room regarding mold, mildew, and what I felt most important not a properly locking patio sliding door. I did attempt to have "maintenance" fix this, but the response I got was dont pull the sliding door so hard. To me that wasnt a sufficient response being that anybody with ill intent is not going to try to jimmy the sliding door nicely. At that point Id had enough and demanded to speak directly to the manager Juan. This is when my trip got better, he had us moved to an upper floor with a nice ocean view, clean, spacious, no mold, no mildew. The way I see it is the lower levels are for the "budget friendly" traveler, or those young enough not to care about having proper accommodations because they are just there to party, in which case when I was a younger travelling party animal the lower level would have been fine. That the short version of what I have to say about the property and room accommodations. This is not a 5star resort, anywhere from 2.5to4 based on room
8
Merhawit
15 apr 2025
·
Soggiorno di 4 notti
My friends and I stayed here for spring break and the master suite was great and spacious! The bathroom smelled a little weird but the resort is so beautiful. Food wasn’t that for an all inclusive I would stay here again!
My friends and I stayed here for spring break and the master suite was great and spacious! The bathroom smelled a little weird but the resort is so beautiful. Food wasn’t that for an all inclusive I would stay here again!
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Servizio
Il personale è ampiamente lodato per la sua cordialità e laboriosità nei bar, nell'animazione e nelle pulizie. Tuttavia, il servizio alla reception può essere incostante e le proposte di vendita del concierge possono sembrare insistenti ad alcuni.
Recensioni degli ospiti correlate
6
Denille Trendi
20 gen 2025
·
Soggiorno di 7 notti
Liked-most staff were very welcoming and accommodating, beach was kept in excellent condition. Specialty restaurants of Japanese, bbq and Italian were great, the service exceptional! Memorized several peoples drink orders through the week, brought another just as you were finishing. Did not like-immediately greeted guest services by an invitation to a time share and weren’t providing service after refusing. We were there as a family and did not want to sacrifice a morning of time we planned to spend with our children, yet were then turned down/misinformed/given the run around to make special restaurant arrangements already included in the package we purchased. The excursions staff member much more respectful of letting us decide/discuss what excision we wanted. Buffet was repetitive, every day mostly same thing or trying to use up supplies from night before. Specialty restaurant nights broke up eating the same meals everyday, basic tasting, limited or no spices. Limited food options at points needing to know when what place was open, what it offered when…not really something you think of on vacation. Food was really the big let down of the week, as a basic example not being able to get guacamole in Mexico was a first time for us after staying several other locations. The other down fall was not on Cancun bay, the resort 2 down that played musics until 2-3am, we kept the windows closed and it was quiet enough to sleep. Just nice to be able to listen to the waves.
Liked-most staff were very welcoming and accommodating, beach was kept in excellent condition. Specialty restaurants of Japanese, bbq and Italian were great, the service exceptional! Memorized several peoples drink orders through the week, brought another just as you were finishing. Did not like-immediately greeted guest services by an invitation to a time share and weren’t providing service after refusing. We were there as a family and did not want to sacrifice a morning of time we planned to spend with our children, yet were then turned down/misinformed/given the run around to make special restaurant arrangements already included in the package we purchased. The excursions staff member much more respectful of letting us decide/discuss what excision we wanted. Buffet was repetitive, every day mostly same thing or trying to use up supplies from night before. Specialty restaurant nights broke up eating the same meals everyday, basic tasting, limited or no spices. Limited food options at points needing to know when what place was open, what it offered when…not really something you think of on vacation. Food was really the big let down of the week, as a basic example not being able to get guacamole in Mexico was a first time for us after staying several other locations. The other down fall was not on Cancun bay, the resort 2 down that played musics until 2-3am, we kept the windows closed and it was quiet enough to sleep. Just nice to be able to listen to the waves.
10
Laura
31 dic 2024
·
Soggiorno di 3 notti
We loved our stay at the Cancun Bay Hotel. All the staff took great care of us. They offered tour packages (including a trip to Isla de Mujeres) and we loved everything! My husband and I will definitely be back! We would especially like to thank Alexandre Sanches (front desk agent) who checked us in and out, he provided an extraordinary service!
We loved our stay at the Cancun Bay Hotel. All the staff took great care of us. They offered tour packages (including a trip to Isla de Mujeres) and we loved everything! My husband and I will definitely be back! We would especially like to thank Alexandre Sanches (front desk agent) who checked us in and out, he provided an extraordinary service!
6
Phuc
4 gen 2025
·
Soggiorno di 4 notti
We had a great experience much thanks to the wonderful and dedicated staff at the restaurant and at the bars. The front desk were not as friendly and the people at the registration desk were pushy with sales. The same people Gave us wrong information about when to register for dinner so we never got to enjoy the bbq or la vista staying there for 5 nights. We kept going in circles and perhaps that could have been a language barrier. Perhaps more friendly and clear communication would help our experience. The hotel was very slippery with the rain coming in. Tough for our aging parents to walk around. We did not have a phone in our room. The AC unit had condensation that would leak inside the room and onto the steps going down onto the floors of the bedroom. Water from the rain leaked into the ceiling of the kitchen. The walls had some water in it for the master bedroom. The cleaning stuff was friendly, and also the gentleman who always came to stock. The drinks was great with so many options in Cancun. We would definitely definitely try another hotel next time.
We had a great experience much thanks to the wonderful and dedicated staff at the restaurant and at the bars. The front desk were not as friendly and the people at the registration desk were pushy with sales. The same people Gave us wrong information about when to register for dinner so we never got to enjoy the bbq or la vista staying there for 5 nights. We kept going in circles and perhaps that could have been a language barrier. Perhaps more friendly and clear communication would help our experience. The hotel was very slippery with the rain coming in. Tough for our aging parents to walk around. We did not have a phone in our room. The AC unit had condensation that would leak inside the room and onto the steps going down onto the floors of the bedroom. Water from the rain leaked into the ceiling of the kitchen. The walls had some water in it for the master bedroom. The cleaning stuff was friendly, and also the gentleman who always came to stock. The drinks was great with so many options in Cancun. We would definitely definitely try another hotel next time.
8
Gayle
9 nov 2025
·
Soggiorno di 6 notti
Front desk very friendly & helpful. Bartenders are the best! So friendly & personable. Very attentive!! Buffet staff not very friendly sometimes never even came to our table. Cleaning staff came everyday but sometimes did replace towels or toilet paper. Resort could definitely use some TLC!
Front desk very friendly & helpful. Bartenders are the best! So friendly & personable. Very attentive!! Buffet staff not very friendly sometimes never even came to our table. Cleaning staff came everyday but sometimes did replace towels or toilet paper. Resort could definitely use some TLC!
10
Azahea
28 lug 2025
·
Soggiorno di 3 notti
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
4
Antonella Chisesi
8 ago 2025
·
Soggiorno di 5 notti
Was very unhappy with the stafff and service.
Was very unhappy with the stafff and service.
8
JESSICA
23 nov 2025
·
Soggiorno di 3 notti
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
10
Tyler
17 nov 2025
·
Soggiorno di 3 notti
Friendly staff, I didnt use the amenities much but they were really nice. Everything was so clean and a very good vibe. An amazing trip and will definitely come back again! I left to explore the areas mostly but it was really nice to come back to the Amazing food and beverage options! I like how they rotate the food options and restaurants open. Its a super relaxing environment and most helpful staff ive ever experienced! There are plenty of places to go shopping around and many awesome views. The perfect location. The karaoke was fun to listen to a lot of talented people were singing and elevated the experience. I really enjoyed my stay!
Friendly staff, I didnt use the amenities much but they were really nice. Everything was so clean and a very good vibe. An amazing trip and will definitely come back again! I left to explore the areas mostly but it was really nice to come back to the Amazing food and beverage options! I like how they rotate the food options and restaurants open. Its a super relaxing environment and most helpful staff ive ever experienced! There are plenty of places to go shopping around and many awesome views. The perfect location. The karaoke was fun to listen to a lot of talented people were singing and elevated the experience. I really enjoyed my stay!
10
srinivasarao
18 nov 2025
·
Soggiorno di 4 notti
Great place to stay, Staff is very nice and friendly.
Great place to stay, Staff is very nice and friendly.
10
Antonio
21 feb 2025
·
Soggiorno di 6 notti
Everyone at Cancun Bay was very friendly, polite and helpful. Leo at the reception area, Rafaela kept our room clean, Anahi and Enrique the waitresses by the pool were on top of keeping us hydrated. Dayana and Dreidis kept us very busy with the games and Zumba. The entertainment was good. I’m definitely coming back! I only wished they had guacamole and chip!!
Everyone at Cancun Bay was very friendly, polite and helpful. Leo at the reception area, Rafaela kept our room clean, Anahi and Enrique the waitresses by the pool were on top of keeping us hydrated. Dayana and Dreidis kept us very busy with the games and Zumba. The entertainment was good. I’m definitely coming back! I only wished they had guacamole and chip!!
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Posizione
Comodo e generalmente sicuro, con facile accesso agli autobus e la vicinanza al traghetto per Isla Mujeres e al centro. La spiaggia si trova nella baia, quindi lo spazio e le possibilità di nuotare sono limitati.
Recensioni degli ospiti correlate
8
Paul
15 ott 2025
·
Soggiorno di 2 notti
The staff was very friendly. The building is old, derelict, needs a lot of minor repairs. It was affordable and close to the ADO bus station, which is what I needed. I had a great time there.
The staff was very friendly. The building is old, derelict, needs a lot of minor repairs. It was affordable and close to the ADO bus station, which is what I needed. I had a great time there.
8
Misty
16 ago 2025
·
Soggiorno di 1 notte
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
10
Richard
24 nov 2025
·
Soggiorno di 3 notti
The hotel is in safe location. The room was adequate and clean. Staff was accommodating and pleasant. A nice variety of food options, breakfast was my favorite! I would stay at Cancun Bay All Inclusive again.
The hotel is in safe location. The room was adequate and clean. Staff was accommodating and pleasant. A nice variety of food options, breakfast was my favorite! I would stay at Cancun Bay All Inclusive again.
8
Eliana
12 giu 2025
·
Soggiorno di 2 notti
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
8
Yolanda
3 ago 2025
·
Soggiorno di 1 notte
La relación calidad - precio es buena, es un hotel sencillo pero cómodo, cumple con lo que ofrece y los huéspedes a pesar de ser familias en su mayoría, son bastante tranquilos. Muy recomendable para descansar o un finde de amigos/familia.
La relación calidad - precio es buena, es un hotel sencillo pero cómodo, cumple con lo que ofrece y los huéspedes a pesar de ser familias en su mayoría, son bastante tranquilos. Muy recomendable para descansar o un finde de amigos/familia.
10
Azahea
28 lug 2025
·
Soggiorno di 3 notti
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
8
JESSICA
23 nov 2025
·
Soggiorno di 3 notti
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
10
Virgilio
5 giu 2025
·
Soggiorno di 4 notti
What I found unique about this hotel is the balance between cost and quality, I think it's fair. Dining options were really nice, hotel's personnel is very helpful, and the facilities and rooms are very nice. I liked that the beach was the best in comparison to hotels nearby.
What I found unique about this hotel is the balance between cost and quality, I think it's fair. Dining options were really nice, hotel's personnel is very helpful, and the facilities and rooms are very nice. I liked that the beach was the best in comparison to hotels nearby.
8
Guojun
4 nov 2025
·
Soggiorno di 5 notti
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
10
Alfonso
28 nov 2025
·
Soggiorno di 4 notti
Nice, clean, close to the beach. Close to town. Good things around it.
Nice, clean, close to the beach. Close to town. Good things around it.
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Ristorazione
L'offerta ristorativa è la lamentela più comune: il buffet è ripetitivo e con varietà limitata, i ristoranti à la carte richiedono prenotazioni anticipate e non sono aperti tutti i giorni e le bevande utilizzano alcolici di base. Alcuni ospiti si sono comunque trovati bene con alcuni pasti e snack.
Recensioni degli ospiti correlate
6
Sophie
15 nov 2025
·
Soggiorno di 3 notti
Hotel was clean and facilities were okay, but the food was very average (and there was not much variety), the service was very average, the beach area was very small and the entertainment was, again, very average. Also we’re unsure if it was the food or ice cubes but we both had upset stomachs from about 24 hours after we arrived until when we left (nothing severe but enough to cause discomfort and inconvenience). It wasn’t horrific for a 3 day stay for us but I wouldn’t want to stay any longer, personally. For us, it felt like more of a 3 star than a 4 star resort.
Hotel was clean and facilities were okay, but the food was very average (and there was not much variety), the service was very average, the beach area was very small and the entertainment was, again, very average. Also we’re unsure if it was the food or ice cubes but we both had upset stomachs from about 24 hours after we arrived until when we left (nothing severe but enough to cause discomfort and inconvenience). It wasn’t horrific for a 3 day stay for us but I wouldn’t want to stay any longer, personally. For us, it felt like more of a 3 star than a 4 star resort.
8
tihare
16 apr 2025
·
Soggiorno di 4 notti
The all-in was very nice, nice beach, nice pool. The buffet was good as well and open for most part of the day - but on top of the buffet, there was only one à la carte restorant open for dinner, but they don't have enough space for all guest, so you have to reserve a spot each day. To make a reservation, you need to be in line at 8:30 AM at the reception. Also, the tours/activities offered at the hotel, are way more expensive than reserving somewhere else. The hotel is very close to the ferry that takes you to isla mujeres! You can also take the bus to Cancun (12 pesos per person) - much cheaper than a taxi! Recommended for short stays.
The all-in was very nice, nice beach, nice pool. The buffet was good as well and open for most part of the day - but on top of the buffet, there was only one à la carte restorant open for dinner, but they don't have enough space for all guest, so you have to reserve a spot each day. To make a reservation, you need to be in line at 8:30 AM at the reception. Also, the tours/activities offered at the hotel, are way more expensive than reserving somewhere else. The hotel is very close to the ferry that takes you to isla mujeres! You can also take the bus to Cancun (12 pesos per person) - much cheaper than a taxi! Recommended for short stays.
10
Elizabeth
20 ago 2025
·
Soggiorno di 4 notti
I had a nice time! If you go there with the expectations that the property is a little older and the rooms are basic you will be satisfied. I am glad I didnt up upgrading to the ocean view because I dont think it'd be worth it. The service was really great! Very prompt and friendly. I also think the food was good and there was a nice variety.
I had a nice time! If you go there with the expectations that the property is a little older and the rooms are basic you will be satisfied. I am glad I didnt up upgrading to the ocean view because I dont think it'd be worth it. The service was really great! Very prompt and friendly. I also think the food was good and there was a nice variety.
6
TEANI
24 nov 2025
·
Soggiorno di 4 notti
the room was good but the food was disapointing
the room was good but the food was disapointing
4
Stacie
18 set 2025
·
Soggiorno di 4 notti
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
8
JESSICA
23 nov 2025
·
Soggiorno di 3 notti
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
6
Baldeep
30 nov 2025
·
Soggiorno di 6 notti
Room was clean and staff were very friendly and helpful. Food options were not so good plus very few pool side activities. We will not be coming back.
Room was clean and staff were very friendly and helpful. Food options were not so good plus very few pool side activities. We will not be coming back.
6
Florian
19 dic 2025
·
Soggiorno di 3 notti
Room and place is ok , food was basic ,no variety every day same deserts ,not even a capucino plus entertainment really is a jock no admosfete no nothing , they need a creavity at the meniu at least once to eat beef ....personal excelent , location and amenities are good
Room and place is ok , food was basic ,no variety every day same deserts ,not even a capucino plus entertainment really is a jock no admosfete no nothing , they need a creavity at the meniu at least once to eat beef ....personal excelent , location and amenities are good
2
Chad
7 lug 2025
·
Soggiorno di 4 notti
I go to Mexico twice a year, this is the first time and this hotel and I will NEVER return! We booked this hotel for the 3 bedroom suite option, it was the only good thing. Here are my negatives for the property: 1. Only one restaurant a night open with VERY limited capacity, and only buffet option on Sunday! Get used to the buffet! 2. The buffet serves the same food all the time, and it's literally only 4 main course options for dinner! Extremely limited in selection! 3. Staff in dining area RARELY helps, I always had to track down my own drinks and condiments. 3. Pools are small! and one is basically indoors without a roof over it. 4. All pools close at 8 pm and all bars are closed by 11pm. 5. Only options for in room fridge are water and soda 6. Any name brand liquor is considered high shelf and requires to be paid for! This includes basics like Captain Morgan. The property is clean, there are some good staff, however everything is so limited it's just not worth it! Spend an extra $100 or $200 a person and get 10x the experience!
I go to Mexico twice a year, this is the first time and this hotel and I will NEVER return! We booked this hotel for the 3 bedroom suite option, it was the only good thing. Here are my negatives for the property: 1. Only one restaurant a night open with VERY limited capacity, and only buffet option on Sunday! Get used to the buffet! 2. The buffet serves the same food all the time, and it's literally only 4 main course options for dinner! Extremely limited in selection! 3. Staff in dining area RARELY helps, I always had to track down my own drinks and condiments. 3. Pools are small! and one is basically indoors without a roof over it. 4. All pools close at 8 pm and all bars are closed by 11pm. 5. Only options for in room fridge are water and soda 6. Any name brand liquor is considered high shelf and requires to be paid for! This includes basics like Captain Morgan. The property is clean, there are some good staff, however everything is so limited it's just not worth it! Spend an extra $100 or $200 a person and get 10x the experience!
8
Jose luis
9 ago 2025
·
Soggiorno di 7 notti
Had a great time with my family on vacation. Good for the price that was offered.What I wouldn't stay here again only because the buffet wasn't all that great. The restaurants were great. However the buffets could have better option. The activities were nice. Casino night was fun but could have had more tables
Had a great time with my family on vacation. Good for the price that was offered.What I wouldn't stay here again only because the buffet wasn't all that great. The restaurants were great. However the buffets could have better option. The activities were nice. Casino night was fun but could have had more tables
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10
Oralia
9 ago 2026
·
Soggiorno di 4 notti
Te excelente. Hubo un detalle sobre la comodidad de la cama que nos resolvieron de inmediato. Excelente personal, sobre todo en el restaurante principal los meseros una chulada.
Te excelente. Hubo un detalle sobre la comodidad de la cama que nos resolvieron de inmediato. Excelente personal, sobre todo en el restaurante principal los meseros una chulada.
10
ARNOLDO
20 giu 2026
·
Soggiorno di 6 notti
Hotel has a great service, cleaning crew every morning and daily housekeeping, very friendly staff, great location, great amenities, lots to do, clean pools for relaxing by the bar and the beach, amazing experience!!! And the price to stay there is very affordable for all inclusive. 5 stars ⭐️
Hotel has a great service, cleaning crew every morning and daily housekeeping, very friendly staff, great location, great amenities, lots to do, clean pools for relaxing by the bar and the beach, amazing experience!!! And the price to stay there is very affordable for all inclusive. 5 stars ⭐️
10
Evelyn
15 giu 2026
·
Soggiorno di 7 notti
Grat environment and great staff!
Grat environment and great staff!
10
Yanitza
10 giu 2026
·
Soggiorno di 4 notti
We all enjoyed our time there. Staff was very welcoming and made sure we were taken care of. Marco was our favorite bartender and quick with all our drinks. 10/10
We all enjoyed our time there. Staff was very welcoming and made sure we were taken care of. Marco was our favorite bartender and quick with all our drinks. 10/10
6
Nathan
2 giu 2026
·
Soggiorno di 8 notti
The staff was great and very nice. The problem is that the one pool closes and 6pm, the other pool closes at 8pm, the pool bar closes at 6pm, the burger place closes at 5pm, and they also only allow you to get one clean pool towel per day. With the fact that this is a hotel and not a resort, there is not much to do when everything closes early. It seems like this hotel is more designed for the older crowd.
The staff was great and very nice. The problem is that the one pool closes and 6pm, the other pool closes at 8pm, the pool bar closes at 6pm, the burger place closes at 5pm, and they also only allow you to get one clean pool towel per day. With the fact that this is a hotel and not a resort, there is not much to do when everything closes early. It seems like this hotel is more designed for the older crowd.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 12:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
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ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-17: 145.83252832077028USD
- 2026-09-18: 150.12319042808534USD
- 2026-09-19: 148.53243421234131USD
- 2026-09-20: 134.97322970832826USD
- 2026-09-21: 135.13662191253664USD
- 2026-09-22: 139.3439054494858USD
- 2026-09-23: 128.1790635904312USD
- 2026-09-24: 186.1336895592499USD
- 2026-09-25: 174.43695989524844USD
- 2026-09-26: 131.5231620434189USD
- 2026-09-27: 142.42521462799073USD
- 2026-09-28: 165.44926701828004USD
- 2026-09-29: 150.12319042808534USD
- 2026-09-30: 150.12319042808534USD
- 2026-10-01: 160.3135151236725USD
- 2026-10-02: 158.03999225646973USD
- 2026-10-03: 158.01710367782593USD
- 2026-10-04: 153.10110667419434USD
- 2026-10-05: 162.02327091751098USD
- 2026-10-06: 162.1070613420868USD
- 2026-10-07: 149.71370218917846USD
- 2026-10-08: 155.10243772293092USD
- 2026-10-09: 142.89240627056122USD
- 2026-10-10: 155.10243772293092USD
- 2026-10-11: 149.55626872673037USD
- 2026-10-12: 159.10506476898195USD
- 2026-10-13: 159.10506476898195USD
- 2026-10-14: 159.10506476898195USD
- 2026-10-15: 145.56328958461762USD
- 2026-10-16: 145.56328958461762USD
- 2026-10-17: 157.72095421234133USD
- 2026-10-18: 152.34003514572143USD
- 2026-10-19: 149.77891536003114USD
- 2026-10-20: 152.33288465560915USD
- 2026-10-21: 149.77891536003114USD
- 2026-10-22: 155.12897164947512USD
- 2026-10-23: 155.12897164947512USD
- 2026-10-24: 147.35570539466858USD
- 2026-10-25: 140.23487754833224USD
- 2026-10-26: 150.17487375000002USD
- 2026-10-27: 150.21994987884523USD
- 2026-10-28: 140.23487754833224USD
- 2026-10-29: 152.8946187464905USD
- 2026-10-30: 166.28468261306764USD
- 2026-10-31: 152.25386122444152USD
- 2026-11-01: 162.1070613420868USD
- 2026-11-02: 162.05839244247437USD
- 2026-11-03: 162.1070613420868USD
- 2026-11-04: 161.93618565925598USD
- 2026-11-05: 155.10243772293092USD
- 2026-11-06: 170.07477536109926USD
- 2026-11-07: 171.1129984842682USD
- 2026-11-08: 162.1070613420868USD
- 2026-11-09: 171.2761628542328USD
- 2026-11-10: 171.1129984842682USD
- 2026-11-11: 170.27500660995483USD
- 2026-11-12: 170.27500660995483USD
- 2026-11-13: 135.3293696827698USD
- 2026-11-14: 164.73362213287353USD
- 2026-11-15: 165.1090403894806USD
- 2026-11-16: 174.43695989524844USD
- 2026-11-17: 172.92349206527712USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- L'età minima per la registrazione presso questa struttura durante lo Spring Break è di 18 anni.
- Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza, un kit di pronto soccorso e un'illuminazione esterna
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Piscina accessibile dalle 08:00 alle 18:00.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
- Il check-in anticipato è a pagamento e soggetto a disponibilità
- Supplemento check-out posticipato: USD 55 (previa disponibilità)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Banco escursioni
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Bar della piscina
Pranzi da asporto
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Servizi
Banco escursioni
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Attività
Piscina
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Karaoke
Biliardo
Piscina scoperta
Musica dal vivo
Evening Entertainment
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito