Torna alla ricerca

Hotel Colonial Playa del Carmen

31 USD

a notte

Media per settembre

Hotel Colonial Playa del Carmen - Image 1

Hotel Colonial Playa del Carmen - Camera

Hotel Colonial Playa del Carmen - Camera

Hotel Colonial Playa del Carmen - Reception

Hotel Colonial Playa del Carmen - Bagno

Prezzi per Hotel Colonial Playa del Carmen

Seleziona le date per controllare prezzi e disponibilità

31 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Hotel Colonial Playa del Carmen, il prezzo per notte è in media di 27 USD nel mese più economico (giugno) e di 47 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hotel Colonial Playa del Carmen per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	39 USD
febbraio	40 USD
marzo	37 USD
aprile	34 USD
maggio	31 USD
giugno	27 USD
luglio	33 USD
agosto	31 USD
settembre	31 USD
ottobre	28 USD
novembre	31 USD
dicembre	47 USD

Prezzo più alto: dicembre (circa 47 USD)

Prezzo più basso: giugno (circa 27 USD)

Informazioni su questa struttura

Le opportunità di svago non mancano: avrai a disposizione una piscina all'aperto, oltre a il Wi-Fi gratuito e una TV nelle aree comuni. Questo aparthotel in stile coloniale offre, inoltre, l'assistenza per la prenotazione di tour e bigliett...

Navetta da/Per aeroporto
Piscina
Camere non fumatori
Banco escursioni
Piscina scoperta
Deposito bagagli

Posizione

Ave. 20 norte lote 33 entre calles, 2 y 4 norte, Col. Centro.

Mercado Playa del Carmen (0.2 miglia)

Quinta Avenida (0.2 miglia)

Piazza centrale (0.2 miglia)

Chabad Playa del Carmen (0.2 miglia)

Gran Casinò Riviera (0.3 miglia)

Spiaggia principale di Playa del Carmen (0.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

19

Suite Junior

Dettagli della camera

3× Letti Singoli

Posti letto: 3

484 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

12

Camera doppia

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

323 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

15

Doppia Standard

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

431 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

14

Suite

Dettagli della camera

2 Letti Matrimoniali Alla Francese

e

1 Divano Letto

Posti letto: 5

538 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

15

Camera Standard

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

323 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

12

Doppia Deluxe

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

377 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

12

Camera Deluxe

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

377 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

5

Camera Deluxe con 2 letti singoli

Dettagli della camera

2 Letti Singoli

Posti letto: 2

377 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

Recensioni degli ospiti su Hotel Colonial Playa del Carmen

7.3

Buono

Sulla base di 1363 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

4%

In coppia

32%

Famiglia

31%

Gruppo

23%

In solitaria

8%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'Hotel Colonial Playa del Carmen, i viaggiatori lodano costantemente la posizione centrale e comoda, vicino a Quinta Avenida e alla spiaggia, l'attraente piscina nel cortile e il personale generalmente cordiale, descrivendo un buon rapporto qualità-prezzo per soggiorni semplici.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'Hotel Colonial Playa del Carmen, i viaggiatori lodano costantemente la posizione centrale e comoda, vicino a Quinta Avenida e alla spiaggia, l'attraente piscina nel cortile e il personale generalmente cordiale, descrivendo un buon rapporto qualità-prezzo per soggiorni semplici.

Le recensioni segnalano ripetutamente alcuni aspetti negativi, come la mancanza di parcheggio in loco, guasti agli ascensori o lavori in corso, Wi-Fi irregolare e rumore notturno proveniente dalla piscina o dal cortile. La pulizia e la manutenzione appaiono variabili, con alcune camere impeccabili ma altre con biancheria usurata, problemi al bagno, acqua calda debole o inaffidabile e occasionali insetti. Il ristorante nelle vicinanze è comodo e ci sono diversi locali nelle vicinanze, anche se il servizio colazione può aprirci in ritardo o risultare disorganizzato. Aspettatevi una base centrale ed economica con comfort essenziali e alcuni compromessi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

La piscina nel cortile è un punto di forza e generalmente piacevole, anche se vengono menzionati periodi di manutenzione, affollamento o rumore; alcuni segnalano piastrelle allentate e la politica del deposito-tovagliolo. Non c'è parcheggio in loco e l'ascensore è stato fuori servizio o in costruzione.

Recensioni degli ospiti correlate

6

Francisco

9 apr 2024

·

Soggiorno di 3 notti

Excelente ubicación y trato respetuoso del personal, pero la alberca tiene varios azulejos desprendidos que pueden cortar los pies.

Excelente ubicación y trato respetuoso del personal, pero la alberca tiene varios azulejos desprendidos que pueden cortar los pies.

8

Jose

8 feb 2025

·

Soggiorno di 10 notti

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

10

Cristina

10 set 2025

·

Soggiorno di 4 notti

Definitivo esta bien ubicado y la alberca muy agradable.

Definitivo esta bien ubicado y la alberca muy agradable.

6

Christine

1 dic 2024

·

Soggiorno di 3 notti

L ascenseur ne fonctionne pas. Aucune pour monter les bagages au troisième étage.

L ascenseur ne fonctionne pas. Aucune pour monter les bagages au troisième étage.

8

Gary

24 apr 2025

·

Soggiorno di 6 notti

No parking no English speaking staff

No parking no English speaking staff

8

PORFIRIO MARTINEZ

17 dic 2024

·

Soggiorno di 2 notti

Charge for towells

Charge for towells

6

Dolores

16 mag 2025

·

Soggiorno di 1 notte

NO TIENE ESTACIONAMIENTO ES UNA MENTIRA

NO TIENE ESTACIONAMIENTO ES UNA MENTIRA

4

Jim

27 mag 2024

·

Soggiorno di 5 notti

Pool gets overpacked. Water splashing everywhere.

Pool gets overpacked. Water splashing everywhere.

10

Ivan

4 lug 2025

·

Soggiorno di 1 notte

Nice pool in the middle of the hotel. Spacious rooms.

Nice pool in the middle of the hotel. Spacious rooms.

8

Roberto Alejandro

27 set 2024

·

Soggiorno di 5 notti

El hotel está muy padre lamentablemente nos tocó en remodelación y construcción lo cual ahí algunas lonas algunas maderas que hacen bastante ruido por las noches con el aire la alberca igual nos tocó en mantenimiento pero se ve muy agradable espero volver por qué si me gustó mucho y espero cuando vuelva ya terminen lo que están construyendo y funcione todo como alberca elevador etc

El hotel está muy padre lamentablemente nos tocó en remodelación y construcción lo cual ahí algunas lonas algunas maderas que hacen bastante ruido por las noches con el aire la alberca igual nos tocó en mantenimiento pero se ve muy agradable espero volver por qué si me gustó mucho y espero cuando vuelva ya terminen lo que están construyendo y funcione todo como alberca elevador etc

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

La pulizia riceve pareri contrastanti: molti notano camere pulite e aree comuni ben tenute, mentre altri segnalano pulizie inconsistenti, asciugamani o biancheria usurati, sporcizia nel bagno e occasionali insetti. Compaiono anche problemi di manutenzione come acqua torbida o acqua calda debole.

Recensioni degli ospiti correlate

10

Leonard

16 dic 2023

·

Soggiorno di 2 notti

Excellent value at the Colonial. Super clean spacious air conditioned rooms with a powerful shower, and a big screen TV. Pool area is spotless and attractive! Will stay here again!

Excellent value at the Colonial. Super clean spacious air conditioned rooms with a powerful shower, and a big screen TV. Pool area is spotless and attractive! Will stay here again!

2

Yolanda

15 giu 2024

·

Soggiorno di 2 notti

The only advantage that we have,was the close to the downtown Playa del Carmen,the water was coming from the sink,yellow;the sheets were not cleaned,the shower was clogged,all the water was getting out of shower,making it unsafe for us;asked for a moped at 9:00pm,they said it was closed the cleaning area,the internet never worked,it was a disaster,when I did my check out,it was raining and we seated waiting for our transportation and the ceiling was dripping water from roof…….never again……thanks for my unsafe staying

The only advantage that we have,was the close to the downtown Playa del Carmen,the water was coming from the sink,yellow;the sheets were not cleaned,the shower was clogged,all the water was getting out of shower,making it unsafe for us;asked for a moped at 9:00pm,they said it was closed the cleaning area,the internet never worked,it was a disaster,when I did my check out,it was raining and we seated waiting for our transportation and the ceiling was dripping water from roof…….never again……thanks for my unsafe staying

6

Rolando

28 mar 2025

·

Soggiorno di 1 notte

La habitación bien simple pero bien, el internet pésimo el control remoto de la televisión jamás funcionó, las cortinas con mucho polvo y no cerraban completo

La habitación bien simple pero bien, el internet pésimo el control remoto de la televisión jamás funcionó, las cortinas con mucho polvo y no cerraban completo

8

RUBEN

28 dic 2022

·

Soggiorno di 19.353 notti

El hotel está relativamente cerca de playa y negocios, muy seguro. Las habitaciones principalmente el baño, la limpieza le faltó mucho y olía un poco mal

El hotel está relativamente cerca de playa y negocios, muy seguro. Las habitaciones principalmente el baño, la limpieza le faltó mucho y olía un poco mal

2

Aura Milena

9 dic 2023

·

Soggiorno di 6 notti

Place dirty Rooms dirty Dirty linen and towels or no towels in the room CS rude!

Place dirty Rooms dirty Dirty linen and towels or no towels in the room CS rude!

10

Anna

30 apr 2025

·

Soggiorno di 7 notti

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.

10

Ron

15 ott 2025

·

Soggiorno di 1 notte

Very quiet and clean

Very quiet and clean

10

José Israel

18 set 2023

·

Soggiorno di 1 notte

LLEGUE Y EL CUARTO ESTABA LLENO DE CUCARACHAS. AL IGUAL QUE LAS CAMAS. FUI A RECEPCIÓN Y ME CAMBIARON A OTRA. LAS CAMAS ESTÁN SUCIAS, FUE FALTAL MI ESTANCIA

LLEGUE Y EL CUARTO ESTABA LLENO DE CUCARACHAS. AL IGUAL QUE LAS CAMAS. FUI A RECEPCIÓN Y ME CAMBIARON A OTRA. LAS CAMAS ESTÁN SUCIAS, FUE FALTAL MI ESTANCIA

10

Chance

21 gen 2025

·

Soggiorno di 2 notti

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

6

KAREN ESTEFANIA

1 ott 2025

·

Soggiorno di 3 notti

Tina de baño sucia llena de pelos desde que me entregaron la habitación, las toallas no las cambian para ahorrar agua pero estan todas percudidas de mal aspecto, se mete levemente el ruido de todos lados.

Tina de baño sucia llena de pelos desde que me entregaron la habitación, las toallas no las cambian para ahorrar agua pero estan todas percudidas de mal aspecto, se mete levemente el ruido de todos lados.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono basiche ma generalmente confortevoli, con A/C efficiente e alcuni layout spaziosi; l'arredamento può sembrare datato e alcuni letti sono rigidi. Il Wi-Fi è variabile e il rumore del cortile può disturbare il sonno in alcune camere.

Recensioni degli ospiti correlate

8

Marcos

16 lug 2025

·

Soggiorno di 1 notte

Overall good hotel, convenient location, amazing pool, clean room. But room 206 air conditioning was not good. Amazing staff

Overall good hotel, convenient location, amazing pool, clean room. But room 206 air conditioning was not good. Amazing staff

8

Ixchel

15 feb 2024

·

Soggiorno di 2 notti

Todo bien, solo que la cama muy dura y el refri no servia

Todo bien, solo que la cama muy dura y el refri no servia

6

Barbara

27 giu 2024

·

Soggiorno di 6 notti

It room was good, but very noisy.

It room was good, but very noisy.

8

Laurence

25 mag 2024

·

Soggiorno di 3 notti

Convenient ADO bus terminal and local shopping and dineing….great for the price….good air con….good wifi

Convenient ADO bus terminal and local shopping and dineing….great for the price….good air con….good wifi

10

Ivan

4 lug 2025

·

Soggiorno di 1 notte

Nice pool in the middle of the hotel. Spacious rooms.

Nice pool in the middle of the hotel. Spacious rooms.

10

Tomasz

15 feb 2024

·

Soggiorno di 6 notti

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

6

Sofia

7 gen 2025

·

Soggiorno di 8 notti

Wifi muy malo.

Wifi muy malo.

8

Dywayne

19 set 2024

·

Soggiorno di 14 notti

We were a little nervous booking a hotel for 2 weeks without seeing it...but it turned out great. We stayed in a room with a patio door that opened into a courtyard surrounded by 7 other rooms. That meant natural light and fresh air, two really improtant things for me in a hotel room! The room had a good closet, a safe (we didn't use it) and a mini fridge. It was leaking the first day we plugged it in, maintenance came by and put a towel behind it... problem solved LOL. We had a king bed, a table for 2 with 2 chairs. Just what we needed for the in room meals when were were taking a break from eating out. The bed had a bottom, sheet, a top sheet and a light blanket. In September we didn't need it! The air conditioner worked well (even though I only turned it on sporadically to cool down the room). The bathroom had a tub, not very often do I see that! The "rain shower head" was in the middle of the tub so lots of room for hubby and I to shower together :) NOTE- as a woman with long hair I HATE these showers. There is never enough pressure. We had a problem the first day with a bit of a water leadk out of the pipe coming out of the roof to the shower, maintenace came and "patched" it. By the end of our 2 weeks there, the slow leak peeled the paint away on the roof around the shower head. A water cooler to fill our own bottles WIN! Really nice front desk staff WIN! Restaurant right next door with GREAT prices and variety WIN! Tienda across the street selling ICE WIN WIN!

We were a little nervous booking a hotel for 2 weeks without seeing it...but it turned out great. We stayed in a room with a patio door that opened into a courtyard surrounded by 7 other rooms. That meant natural light and fresh air, two really improtant things for me in a hotel room! The room had a good closet, a safe (we didn't use it) and a mini fridge. It was leaking the first day we plugged it in, maintenance came by and put a towel behind it... problem solved LOL. We had a king bed, a table for 2 with 2 chairs. Just what we needed for the in room meals when were were taking a break from eating out. The bed had a bottom, sheet, a top sheet and a light blanket. In September we didn't need it! The air conditioner worked well (even though I only turned it on sporadically to cool down the room). The bathroom had a tub, not very often do I see that! The "rain shower head" was in the middle of the tub so lots of room for hubby and I to shower together :) NOTE- as a woman with long hair I HATE these showers. There is never enough pressure. We had a problem the first day with a bit of a water leadk out of the pipe coming out of the roof to the shower, maintenace came and "patched" it. By the end of our 2 weeks there, the slow leak peeled the paint away on the roof around the shower head. A water cooler to fill our own bottles WIN! Really nice front desk staff WIN! Restaurant right next door with GREAT prices and variety WIN! Tienda across the street selling ICE WIN WIN!

8

anthony

27 apr 2025

·

Soggiorno di 10 notti

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

6

Rommy

10 lug 2025

·

Soggiorno di 6 notti

Esta propiedad el servicio no es muy bueno. Las camas son duras y no hay cama king te pegan dos twin.

Esta propiedad el servicio no es muy bueno. Las camas son duras y no hay cama king te pegan dos twin.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il personale è spesso descritto come cordiale e disponibile, con alcuni che apprezzano il supporto della reception disponibile 24 ore su 24. Tuttavia, le recensioni menzionano anche una scarsa comunicazione prima dell'arrivo, un servizio scortese alla reception, politiche rigorose su asciugamani o documenti e alcune serie lamentele.

Recensioni degli ospiti correlate

10

Elana

23 mar 2025

·

Soggiorno di 8 notti

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

8

Jose

8 feb 2025

·

Soggiorno di 10 notti

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

I absolutely loved the pool.Enjoyed staying there for 10 days.Now the negative.The hotel requires the guests to leave an ID in order to get towels for the pool, we left my wife’s ID and they lost it which is unacceptable. We had to leave without her ID. She‘s still very upset.

8

MARY

26 feb 2025

·

Soggiorno di 3 notti

Communication was poor before arrival. Comments said front desk closed at 6:00 pm and I was arriving close to midnight. I sent several messages to them before I got a clear answer that there was a front desk clerk 24 hours a day. Also, I had booked a room with picture of a fridge, but they told me in comments no rooms had fridges. I had one after all. Comments did not explain to you that there is an elevator too.

Communication was poor before arrival. Comments said front desk closed at 6:00 pm and I was arriving close to midnight. I sent several messages to them before I got a clear answer that there was a front desk clerk 24 hours a day. Also, I had booked a room with picture of a fridge, but they told me in comments no rooms had fridges. I had one after all. Comments did not explain to you that there is an elevator too.

2

Steven

29 set 2023

·

UNFORTUNATE EXPERIENCE My recent stay at the hotel has unfortunately ensued an abhorrent event that I cannot overlook. While I appreciate the comforting amenities and convenient location of the property, the integrity of the staff raised significant concerns during my stay. One of the cleaning staff members, regrettably, tampered with our personal belongings and, most shockingly, STOLE our money. I would like to highlight that this sort of behavior wholly diminishes the reputation of the hotel. It neglects the supposed guarantee of security and trust we as guests are to expect upon booking with your esteemed institution. Hence, I am sharing our experience publicly, allowing potential guests to be well-informed before making a decision to stay. Moving forward, I strongly believe that proper staff vetting and training should be put in place to prevent such violations of trust. After all, hospitality isn't just about accommodating guests, it's about ENSURING safety, respect, and privacy.

UNFORTUNATE EXPERIENCE My recent stay at the hotel has unfortunately ensued an abhorrent event that I cannot overlook. While I appreciate the comforting amenities and convenient location of the property, the integrity of the staff raised significant concerns during my stay. One of the cleaning staff members, regrettably, tampered with our personal belongings and, most shockingly, STOLE our money. I would like to highlight that this sort of behavior wholly diminishes the reputation of the hotel. It neglects the supposed guarantee of security and trust we as guests are to expect upon booking with your esteemed institution. Hence, I am sharing our experience publicly, allowing potential guests to be well-informed before making a decision to stay. Moving forward, I strongly believe that proper staff vetting and training should be put in place to prevent such violations of trust. After all, hospitality isn't just about accommodating guests, it's about ENSURING safety, respect, and privacy.

10

Johnny

18 gen 2024

·

Soggiorno di 7 notti

Just left Hotel Colonial after a 7 night stay. Everyone at the hotel from the people that worked behind the desk, to the Security Guard (Abraham), to the maids, all were so friendly and helpful and all treated me like a VIP (which I'm not!) Basic room, but a king sized bed, refrigerator, a/c, great water pressure, room safe, and tv. I couldn't find any English speaking channels, but I wasn't there to watch tv, so really not an issue. Food carts right around the corner on Calle 2. Fifth Avenue 3 blocks away. El Fogon, on Avenida 30 a 5 minute walk. Walmart & Mega app a 10-12 walk (max). I didn't use the pool, but it was very big and right behind the lobby, looked great. No elevators, but I was only 1 floor up so no issues for me. I would stay at Hotel Colonisl again without hesitation.

Just left Hotel Colonial after a 7 night stay. Everyone at the hotel from the people that worked behind the desk, to the Security Guard (Abraham), to the maids, all were so friendly and helpful and all treated me like a VIP (which I'm not!) Basic room, but a king sized bed, refrigerator, a/c, great water pressure, room safe, and tv. I couldn't find any English speaking channels, but I wasn't there to watch tv, so really not an issue. Food carts right around the corner on Calle 2. Fifth Avenue 3 blocks away. El Fogon, on Avenida 30 a 5 minute walk. Walmart & Mega app a 10-12 walk (max). I didn't use the pool, but it was very big and right behind the lobby, looked great. No elevators, but I was only 1 floor up so no issues for me. I would stay at Hotel Colonisl again without hesitation.

10

Jose Alejandro

25 nov 2024

·

La recepción es 24 horas, la atención hacia el cliente es muy buena te apoyan literal en todo, betza nos apoyo bastante todo nos encantó son muy amables

La recepción es 24 horas, la atención hacia el cliente es muy buena te apoyan literal en todo, betza nos apoyo bastante todo nos encantó son muy amables

2

Zohra

16 giu 2022

·

Soggiorno di 3 notti

J'ai réservé une chambre basic mais impossible de dormir car un bruit insupportable de pompe deffectueuse toute la nuit. Quand j'ai demandé de changer de chambre on m'a dit qu'il fallait suppléer , je lui ai dit que ce n était pas de ma faute et qu au contraire, ils auraient dû me mettre dans une autre chambre en compensation. J'ai demandé de le signaler au responsable qui ne voulait rien savoir, juste encaisser l argent et rien à faire du confort et bien-être du client, après 2h de discussion inutile j'ai demandé à quitter l hôtel et me rembourser ; là à nouveau ils ne voulaient rien entendre, alors je leurs ai dit que j allais à la police puisque j avais payé 3nuits et pas de remboursement possible. Du coup, je suis allée à la police et en revenant fait ma valise pour quitter l établissement. Après avoir passé une nuit blanche totale, mettre énervée , ils m ont remboursée. Quel honte de la part du manager qui se tracasse uniquement d encaisser l argent dans se préoccuper de ses clients !! J'ai demandé à deux membres du personnel de vérifier et si il leurs était possible de dormir avec ce bruit, ils m'ont dit que c'est impossible, donc si ça l est pour eux comment j aurais pu ?? Je leurs ai demandé si je devais dormir à la réception, ils m'ont dit non qu il fallait aller dans ma chambre. Honnêtement le personnel n y est pour pas grand chose mais le manager un véritable arnaqueur, qui ne voulait absolument pas trouver de solution, en sachant que je suis arrivée à 2h du mat

J'ai réservé une chambre basic mais impossible de dormir car un bruit insupportable de pompe deffectueuse toute la nuit. Quand j'ai demandé de changer de chambre on m'a dit qu'il fallait suppléer , je lui ai dit que ce n était pas de ma faute et qu au contraire, ils auraient dû me mettre dans une autre chambre en compensation. J'ai demandé de le signaler au responsable qui ne voulait rien savoir, juste encaisser l argent et rien à faire du confort et bien-être du client, après 2h de discussion inutile j'ai demandé à quitter l hôtel et me rembourser ; là à nouveau ils ne voulaient rien entendre, alors je leurs ai dit que j allais à la police puisque j avais payé 3nuits et pas de remboursement possible. Du coup, je suis allée à la police et en revenant fait ma valise pour quitter l établissement. Après avoir passé une nuit blanche totale, mettre énervée , ils m ont remboursée. Quel honte de la part du manager qui se tracasse uniquement d encaisser l argent dans se préoccuper de ses clients !! J'ai demandé à deux membres du personnel de vérifier et si il leurs était possible de dormir avec ce bruit, ils m'ont dit que c'est impossible, donc si ça l est pour eux comment j aurais pu ?? Je leurs ai demandé si je devais dormir à la réception, ils m'ont dit non qu il fallait aller dans ma chambre. Honnêtement le personnel n y est pour pas grand chose mais le manager un véritable arnaqueur, qui ne voulait absolument pas trouver de solution, en sachant que je suis arrivée à 2h du mat

6

LETICIA

22 mar 2025

·

Soggiorno di 1 notte

Las dos mujeres que atienden en el mostrador, son bruscas o están enojadas...no contestan preguntas con amabilidad,

Las dos mujeres que atienden en el mostrador, son bruscas o están enojadas...no contestan preguntas con amabilidad,

10

Chance

21 gen 2025

·

Soggiorno di 2 notti

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

6

Isabel

10 ott 2023

·

Soggiorno di 1 notte

El lugar esta bien, solo el personal en recepción es grosero.... Se quedaron con mi credencial de elector y me dijeron que ya me la habían devuelto y nunca me la regresaron.

El lugar esta bien, solo el personal en recepción es grosero.... Se quedaron con mi credencial de elector y me dijeron que ya me la habían devuelto y nunca me la regresaron.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Posizione

Posizione centrale e comoda—vicino a Quinta Avenida, alla spiaggia, alle stazioni ADO, ai negozi e ai ristoranti—con diversi ospiti che sottolineano la sensazione di sicurezza. Alcuni segnalano occasionali rumori provenienti dalla strada o dal cortile a seconda della camera e dell'orario.

Recensioni degli ospiti correlate

10

Patricia

31 mar 2025

·

Soggiorno di 7 notti

cerca de todo

cerca de todo

8

Kenneth

9 mar 2025

·

Soggiorno di 10 notti

Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station.

Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station.

10

ARTURO DE JESUS OROZCO

22 nov 2024

·

Soggiorno di 6 notti

Excelente hotel , definitivamente regresaremos , a 4 cuadras de la 5ta avenida caminando , a 3 cuadras del ADO , muy céntrico y en los alrededores muchas tiendas , restaurantes etc .

Excelente hotel , definitivamente regresaremos , a 4 cuadras de la 5ta avenida caminando , a 3 cuadras del ADO , muy céntrico y en los alrededores muchas tiendas , restaurantes etc .

8

James

1 mag 2025

·

Soggiorno di 9 notti

Great location...near stores and restaurants...close to the beach....

Great location...near stores and restaurants...close to the beach....

8

Adriana

15 lug 2025

·

Soggiorno di 4 notti

En general nos gustó, tenemos cerca la avenida principal, la playa la central de autobuses ADO, el personal amable

En general nos gustó, tenemos cerca la avenida principal, la playa la central de autobuses ADO, el personal amable

8

Chris

15 nov 2023

·

Soggiorno di 7 notti

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

10

Mario

5 ott 2023

·

Soggiorno di 3 notti

Clean, good size rooms, few blocks from the beach and night life. More amenities than specified, it was a good surprise. Right at downtown.

Clean, good size rooms, few blocks from the beach and night life. More amenities than specified, it was a good surprise. Right at downtown.

10

EDUARDO

27 nov 2024

·

Soggiorno di 1 notte

EXCELENTE LA ESTANCIA, CERCA DE PLAYA, CERCA DE ADO, TODO BIEN

EXCELENTE LA ESTANCIA, CERCA DE PLAYA, CERCA DE ADO, TODO BIEN

10

Arthur

24 mag 2024

·

Soggiorno di 1 notte

Wonderful little gem near Quinta Avenida. Walkable to all the great spots! Great restaurants nearby and an awesome fruit grocery nearby. Clean and safe! Great staff.

Wonderful little gem near Quinta Avenida. Walkable to all the great spots! Great restaurants nearby and an awesome fruit grocery nearby. Clean and safe! Great staff.

10

GRACIELA

16 giu 2025

·

Soggiorno di 1 notte

Ubicación excelente, muy cerca de la 5ta av

Ubicación excelente, muy cerca de la 5ta av

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Ristorazione

Gli ospiti apprezzano il ristorante vicino e le numerose opzioni nelle vicinanze. Il servizio colazione è spesso indicato come aperto in ritardo o disorganizzato, quindi alcuni suggeriscono di mangiare altrove o di non prepagare.

Recensioni degli ospiti correlate

10

Yuliia

24 mag 2025

·

Soggiorno di 11 notti

Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!

Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!

10

Ulises

9 ago 2023

·

Soggiorno di 2 notti

Buena atención, no tiene estacionamiento. Pero lo mejor por mucho, es el restaurante, los desayunos ESTUPENDOS

Buena atención, no tiene estacionamiento. Pero lo mejor por mucho, es el restaurante, los desayunos ESTUPENDOS

10

Elana

23 mar 2025

·

Soggiorno di 8 notti

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

8

Kevin

11 lug 2025

·

Soggiorno di 6 notti

La propiedad en general cumple pero no recomiendo que incluyan el desayuno en el paquete ya que abren tarde (7:30AM). La mayoría de las excursiones requieren estén antes de esa hora para salir. Asi que pierdes dinero. En los alrededores hay muchos lugares de comida exquisita y auténtica. La propiedad en general está limpia, aunque las habitaciones tienen detalles que se pueden mejorar.

La propiedad en general cumple pero no recomiendo que incluyan el desayuno en el paquete ya que abren tarde (7:30AM). La mayoría de las excursiones requieren estén antes de esa hora para salir. Asi que pierdes dinero. En los alrededores hay muchos lugares de comida exquisita y auténtica. La propiedad en general está limpia, aunque las habitaciones tienen detalles que se pueden mejorar.

10

JOSÉ DE JESÚS NARVÁEZ

31 gen 2025

·

Soggiorno di 7 notti

El personal es súper amable! Hay tiendas enfrente y un restaurante a un lado súper delicioso! En general el hotel y el personal excelente, la limpieza muy bien! Solo deben tener cuidado con un mapache que se mete a los pasillos del hotel! Si no lo molestas no te hace absolutamente nada! Pero no intentes tocarlo o alimentarlo porque es agresivo!

El personal es súper amable! Hay tiendas enfrente y un restaurante a un lado súper delicioso! En general el hotel y el personal excelente, la limpieza muy bien! Solo deben tener cuidado con un mapache que se mete a los pasillos del hotel! Si no lo molestas no te hace absolutamente nada! Pero no intentes tocarlo o alimentarlo porque es agresivo!

10

Ana Guadalupe

2 gen 2025

·

Soggiorno di 3 notti

Es un buen lugar, por lo que pagas, no le veo inconveniente, me gustó mucho que están al pendiente, para organizar y limpiar la recámara, le falta mantenimiento, pero todo funciona

Es un buen lugar, por lo que pagas, no le veo inconveniente, me gustó mucho que están al pendiente, para organizar y limpiar la recámara, le falta mantenimiento, pero todo funciona

8

Chris

15 nov 2023

·

Soggiorno di 7 notti

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

This hotel is a good value, located a very short walk from the beach and Quinta Avenue and the ferry to Cozumel. Great breakfast restaurant directly next door, as well as excellent street tacos around the corner.

10

Tomasz

15 feb 2024

·

Soggiorno di 6 notti

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.

8

anthony

27 apr 2025

·

Soggiorno di 10 notti

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

10

Francis

31 gen 2025

·

Soggiorno di 8 notti

Absolutely loved my stay. It was very convenient getting around and so close to everything. Staff was amazing and will definitely stay again. Cant wait to see whats happening on roof.. only thing i could ask for is ability to suntan at hotel. Thank you so much 💓

Absolutely loved my stay. It was very convenient getting around and so close to everything. Staff was amazing and will definitely stay again. Cant wait to see whats happening on roof.. only thing i could ask for is ability to suntan at hotel. Thank you so much 💓

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

8

Marco

27 gen 2025

·

Soggiorno di 10 notti

Ci siamo trovati bene, vicino alla spiaggia senza usare la macchina.

Ci siamo trovati bene, vicino alla spiaggia senza usare la macchina.

8

Silvia

28 mag 2024

·

Soggiorno di 21 notti

Struttura molto centrale, comoda per raggiungere i vari punti d’interesse e i supermercati Unico appunto, il letto piccolo per me che sono alto 1.95cm

Struttura molto centrale, comoda per raggiungere i vari punti d’interesse e i supermercati Unico appunto, il letto piccolo per me che sono alto 1.95cm

4

GIACOMO

15 gen 2024

·

Soggiorno di 2 notti

Ho trovato il personale incapace. Più di 40 minuti per fare un check+in, (mi riferisco al dipende che stava di turno la sera con gli occhiali). La camera il secondo giorno non è stata pulita e sistemata e hanno inventato diverse scuse dando quasi la colpa a noi. La struttura di per sé è in buona posizione e le aeree comuni non sono male, i bagni delle stanze un po' datati e andrebbero sistemati.

Ho trovato il personale incapace. Più di 40 minuti per fare un check+in, (mi riferisco al dipende che stava di turno la sera con gli occhiali). La camera il secondo giorno non è stata pulita e sistemata e hanno inventato diverse scuse dando quasi la colpa a noi. La struttura di per sé è in buona posizione e le aeree comuni non sono male, i bagni delle stanze un po' datati e andrebbero sistemati.

2

alessandro

26 mar 2022

·

Soggiorno di 1 notte

Arrivo ore 17 mi fanno aspettare per check in 40 minuti seduto su una sedia dopo ore di viaggio...pee cominciare...i seguenti giorni da incubo...

Arrivo ore 17 mi fanno aspettare per check in 40 minuti seduto su una sedia dopo ore di viaggio...pee cominciare...i seguenti giorni da incubo...

8

José bernardo

24 dic 2025

·

Soggiorno di 6 notti

No nos dejaban completas las toallas para bañarse, solo dejaban un papel de baño, no limpiaban bien el baño, casi todos los días tuve que ir a recepción por toallas y papel de baño porque no había servicio a la habitación, no tienen un horario de la gente en alberca y inhibo días que hasta muy de madrugada estuvieron

No nos dejaban completas las toallas para bañarse, solo dejaban un papel de baño, no limpiaban bien el baño, casi todos los días tuve que ir a recepción por toallas y papel de baño porque no había servicio a la habitación, no tienen un horario de la gente en alberca y inhibo días que hasta muy de madrugada estuvieron

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 18:00

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $29	19 $28
20 $28	21 $28	22 $28	23 $28	24 $28	25 $29	26 $28
27 $28	28 $31	29 $31	30 $28

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

2026-09-18: 28.56041170120239USD
2026-09-19: 28.023514176750183USD
2026-09-20: 28.10162374076843USD
2026-09-21: 28.10162374076843USD
2026-09-22: 28.10162374076843USD
2026-09-23: 27.906492262458798USD
2026-09-24: 27.97791191740036USD
2026-09-25: 28.934452778720853USD
2026-09-26: 28.10162374076843USD
2026-09-27: 28.057327470874785USD
2026-09-28: 31.039271721839903USD
2026-09-29: 30.981676710319515USD
2026-09-30: 28.023514176750183USD
2026-10-01: 28.718041999053952USD
2026-10-02: 28.023514176750183USD
2026-10-03: 28.78296457557678USD
2026-10-04: 31.304324034976958USD
2026-10-05: 28.023514176750183USD
2026-10-06: 29.041771804904936USD
2026-10-07: 28.023514176750183USD
2026-10-08: 28.036337415504455USD
2026-10-09: 26.019685908222197USD
2026-10-10: 28.01469874792099USD
2026-10-11: 28.469165548610686USD
2026-10-12: 27.830744874000548USD
2026-10-13: 28.0471600361824USD
2026-10-14: 27.031619567298886USD
2026-10-15: 28.49441321725845USD
2026-10-16: 30.178830648422238USD
2026-10-17: 28.0471600361824USD
2026-10-18: 27.99305569782257USD
2026-10-19: 27.031619567298886USD
2026-10-20: 36.03161582250595USD
2026-10-21: 36.03161582250595USD
2026-10-22: 36.11937349319458USD
2026-10-23: 36.03161582250595USD
2026-10-24: 35.07622975387573USD
2026-10-25: 36.22757997865676USD
2026-10-26: 32.031166331291196USD
2026-10-27: 36.03161582250595USD
2026-10-28: 40.03926140327454USD
2026-10-29: 40.23122870578766USD
2026-10-30: 40.23122870578766USD
2026-10-31: 40.23122870578766USD
2026-11-01: 43.835983113098145USD
2026-11-02: 45.03951813468933USD
2026-11-03: 44.61255599784851USD
2026-11-04: 45.03951813468933USD
2026-11-05: 45.03951813468933USD
2026-11-06: 45.03951813468933USD
2026-11-07: 45.03951813468933USD
2026-11-08: 44.072560035324095USD
2026-11-09: 45.28447442550659USD
2026-11-10: 45.03951813468933USD
2026-11-11: 45.03951813468933USD
2026-11-12: 44.98988615283966USD
2026-11-13: 45.28447442550659USD
2026-11-14: 45.03951813468933USD
2026-11-15: 48.17863909320831USD
2026-11-16: 49.06088756103515USD
2026-11-17: 41.962436057853694USD
2026-11-18: 43.477427652168274USD

Se prevedi di arrivare dopo le ore 18:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
Non è possibile garantire la disponibilità delle camere insonorizzate.
L'host non ha indicato la presenza o l'assenza di un rilevatore di monossido di carbonio in struttura; ti consigliamo di portare con te un rilevatore da viaggio.
L'host non ha indicato la presenza o l'assenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio, un kit di pronto soccorso e delle griglie di protezione per le finestre.
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

La struttura richiede il pagamento di una tassa ambientale di 1,50 USD al momento del check-in.

Piscina accessibile dalle 09:00 alle 21:00.
Nelle camere della struttura sono ammessi solo gli ospiti registrati.
È disponibile il check-out senza contatti.

Costo colazione preparata su ordinazione: 135 MXN per gli adulti e 135 MXN per i bambini (importi approssimativi).

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.