Iberostar Waves Alcudia Park
US$151
/ night
Avg. for November
Prices for Iberostar Waves Alcudia Park
Select dates to see prices and availability
US$151
/ night
Avg. for November
Monthly average prices
Nightly prices at Iberostar Waves Alcudia Park average US$150 in the cheapest month (March) and US$484 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| March | US$150 |
| April | US$169 |
| May | US$263 |
| June | US$356 |
| July | US$456 |
| August | US$484 |
| September | US$416 |
| October | US$201 |
| November | US$151 |
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Nov · US$151
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Most expensive: August (~US$484)
Cheapest: March (~US$150)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a seasonal outdoor pool. Additional amenities at this...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a seasonal outdoor pool. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Dining
Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 366 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
When you stay at Iberostar Waves Alcudia Park in Muro, you'll be on the beach, a 1-minute drive from Playa de Muro and 5 minutes from Alcúdia Beach. This beach hotel is 2.8 mi (4.5 km) from Alcúdia Port and 10.1 mi (16.3 km) from Pollensa Port.
What's nearby
Playa de Muro(0.1 Miles)
Platja dels Francesos(0.4 Miles)
Alcúdia Beach(1.2 Miles)
Albufera Natural Park(1.6 Miles)
Es Comú(2.2 Miles)
Hidropark(2.2 Miles)
Alcúdia Port(2.6 Miles)
Museu de Sant Jaume(3 Miles)
Pollentia Monographic Museum(3 Miles)
San Jaume Church(3 Miles)
Auditori d'Alcúdia(3.1 Miles)
Roman Remains of Pollentia(2.7 Miles)
Medieval Walls(3.3 Miles)
Xara Gate(3.4 Miles)
Ca’n Fondo(3.4 Miles)
The nearest major airport is Palma de Mallorca Airport (PMI)(39.3 Miles)
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tour desk
Housekeeping
Location
Avenida Albufera, 30, Muro, Balearic Islands, Spain
Playa de Muro (0.1 Miles)
Platja dels Francesos (0.4 Miles)
Alcúdia Beach (1.2 Miles)
Albufera Natural Park (1.6 Miles)
Es Comú (2.2 Miles)
Hidropark (2.2 Miles)
Room options
3
Double Room Single Use
Room details
2 Single Beds
215 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Family Room (Standard)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
301 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Family Room, Pool View
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
301 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
6
Family Suite (Side Sea View)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
344 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
13
Double Room, Balcony (Star Prestige)
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
355 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
6
Family Suite, Balcony, Pool View
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
344 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
3
Double Room
Room details
2 Single Beds
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Family Room (Basic)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
312 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Family Room (Superior)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
334 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
5
Family Room, Balcony, Sea View
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
344 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
5
Family Room
Room details
2 Single Beds
and 1 Sofa Bed
312 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
7
Junior Suite, Balcony
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
355 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Iberostar Waves Alcudia Park
8.6
Fabulous
Based on 600 verified reviews
Who stays here?
Business
0%
Couple
16%
Family
77%
Group
4%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Iberostar Waves Alcudia Park is a family focused, beachfront resort where guests praise the friendly staff, kid oriented entertainment, and varied buffet, though crowds around meals and pools and scarce sunbeds are common in busy periods.
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What guests think
Iberostar Waves Alcudia Park is a family focused, beachfront resort where guests praise the friendly staff, kid oriented entertainment, and varied buffet, though crowds around meals and pools and scarce sunbeds are common in busy periods.
Direct access to Playa de Muro’s shallow, calm water makes it easy for families, and many appreciated nearby parking. Rooms are generally clean and comfortable, but some found them small, noted weak soundproofing or A/C, and disliked extra charges for the safe and towel deposits. Food is widely considered good with daily variety, yet restaurant choice is limited beyond the buffet and it can feel hectic, with occasional reports of dirty dishes. Overall, expect a lively, kid centric beachfront stay.
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AI-generated summary based on recent guest reviews
Facilities
Beachfront property with kids pools and slides, daily entertainment and evening shows, a playground, and a rooftop area; some guests also used the spa. Crowded pools with reserved sunbeds, slippery poolside tiles, and cold outdoor pools in shoulder season were recurring drawbacks, and dining options beyond the buffet are limited.
Related guest reviews
10
Ullas
3 Apr 2024
·
Stayed 7 nights
I liked pretty much everything about the property. Location very close to the beach. Food is amazing. Entertainment team is superb with lots of programmes for kids and parents. Reception and housekeeping staff all very kind and polite. The only thing that we missed was outdoor pool was so cold and the kids missed that part. And safe/ locker in the room was chargeable. This was little strange for me. Despite paying so much for the room why the safe need to be charged seperately. In general i loved the property
I liked pretty much everything about the property. Location very close to the beach. Food is amazing. Entertainment team is superb with lots of programmes for kids and parents. Reception and housekeeping staff all very kind and polite. The only thing that we missed was outdoor pool was so cold and the kids missed that part. And safe/ locker in the room was chargeable. This was little strange for me. Despite paying so much for the room why the safe need to be charged seperately. In general i loved the property
8
Armin
1 Oct 2022
·
Stayed 13 nights
Die Freundlichkeit und die Hilfsbereitschaft der Angestellten des Hotels war super. Die Lage des Hotels direkt am schönsten Teil der Bucht ist toll. Die angebotenen Speisen waren vielfältig und das Buffet wurde auch zum Ende der Essenszeiten immer wieder ergänzt. Das Zimmer war immer Top sauber gereinigt und man bekam auf Nachfrage (falls nötig) auch zusätzliche Handtücher die sogar aufs Zimmer gebracht wurden. Toller Service. Die Zielgruppe für das Hotel sind Familien mit Kleinkindern. Deswegen ist der Lärmpegel beim Essen sehr hoch. Auch musste wegen der Kleinkinder ständig zerbrochenes Geschirr und heruntergefallenes Essen weggeputzt werden. Ein Lob an die Angestellten die das ständig sehr schnell und gründlich erledigt haben. Der Pool und die Liegen am Pool waren übervoll mit Familien mit Kleinkindern so dass wir zum schönen Strand ausgewichen sind und den Pool leider nicht genutzt haben. Die Roof Top Bar mit dem tollen Blick über die Bucht und den kleinen Whirlpools war ein Highlight. Dort war es auch relativ ruhig. Als Fazit können wir feststellen, ein tolles Hotel für Familien mit kleinen Kindern, eher weniger geeignet für Paare oder Alleinreisende.
Die Freundlichkeit und die Hilfsbereitschaft der Angestellten des Hotels war super. Die Lage des Hotels direkt am schönsten Teil der Bucht ist toll. Die angebotenen Speisen waren vielfältig und das Buffet wurde auch zum Ende der Essenszeiten immer wieder ergänzt. Das Zimmer war immer Top sauber gereinigt und man bekam auf Nachfrage (falls nötig) auch zusätzliche Handtücher die sogar aufs Zimmer gebracht wurden. Toller Service. Die Zielgruppe für das Hotel sind Familien mit Kleinkindern. Deswegen ist der Lärmpegel beim Essen sehr hoch. Auch musste wegen der Kleinkinder ständig zerbrochenes Geschirr und heruntergefallenes Essen weggeputzt werden. Ein Lob an die Angestellten die das ständig sehr schnell und gründlich erledigt haben. Der Pool und die Liegen am Pool waren übervoll mit Familien mit Kleinkindern so dass wir zum schönen Strand ausgewichen sind und den Pool leider nicht genutzt haben. Die Roof Top Bar mit dem tollen Blick über die Bucht und den kleinen Whirlpools war ein Highlight. Dort war es auch relativ ruhig. Als Fazit können wir feststellen, ein tolles Hotel für Familien mit kleinen Kindern, eher weniger geeignet für Paare oder Alleinreisende.
8
Sascha
31 Aug 2022
·
Stayed 9 nights
Schönes Hotel, direkt am Strand, der wunderbar ist. Schöner Pool und viel Unterhaltungsprogramm - da wird sich ins Zeug gelegt. In der Hauptsaison aber zu voll, da zuviel Kapazität. Essen für die Menge an Gästen aber sehr gut.
Schönes Hotel, direkt am Strand, der wunderbar ist. Schöner Pool und viel Unterhaltungsprogramm - da wird sich ins Zeug gelegt. In der Hauptsaison aber zu voll, da zuviel Kapazität. Essen für die Menge an Gästen aber sehr gut.
8
Trishna
27 Aug 2025
·
Stayed 4 nights
If you are looking for an all inclusive / family resort vacation, this is a great pick. We dedicated four nights for my kids to be fully entertained. The hotel had wonderful entertainment for kids of all ages, and it starts at breakfast and ends at night after the great theater shows. The water slides kept them busy all day and the beach was lovely. We really enjoyed the calm water and sand bar in the mornings. The rooms were spacious and clean. The common grounds were well maintained and cleaned often. The pool could have used more frequent cleaning but being by the beach and so many kids, it’s expected. The tiles surrounding the pools were very slippery when wet and kids were slipping often. Food was above average for an all inclusive. I appreciate the two snack / lunch options that were easy to get when wet / quick. Dinner “restaurant” options could have been better but again- for a trip for kids it was great and they have the best time! Staff were really friendly - specially the kids and entertainment crew. The front desk was very helpful and kind.
If you are looking for an all inclusive / family resort vacation, this is a great pick. We dedicated four nights for my kids to be fully entertained. The hotel had wonderful entertainment for kids of all ages, and it starts at breakfast and ends at night after the great theater shows. The water slides kept them busy all day and the beach was lovely. We really enjoyed the calm water and sand bar in the mornings. The rooms were spacious and clean. The common grounds were well maintained and cleaned often. The pool could have used more frequent cleaning but being by the beach and so many kids, it’s expected. The tiles surrounding the pools were very slippery when wet and kids were slipping often. Food was above average for an all inclusive. I appreciate the two snack / lunch options that were easy to get when wet / quick. Dinner “restaurant” options could have been better but again- for a trip for kids it was great and they have the best time! Staff were really friendly - specially the kids and entertainment crew. The front desk was very helpful and kind.
8
Florian
13 Jul 2025
·
Stayed 10 nights
Essen gut, bisschen mehr Abwechslung wäre schön, gefühlt wiederholt sich alles nach 3 Tagen. Sauber, Personal nett und hilfsbereit. Pool schön, aber viel zu wenig Sonnenliegen für die Anzahl an Menschen. Wenn man keiner dieser mögen um 9 gleich ne liege blockieren Typen ist, dann hat man keine Chance. Animation okay, Abendprogramm auf der Bühne mit guten Ansätzen allerdings eher so semiprofessionell. Schöner Strand direkt am Hotel.
Essen gut, bisschen mehr Abwechslung wäre schön, gefühlt wiederholt sich alles nach 3 Tagen. Sauber, Personal nett und hilfsbereit. Pool schön, aber viel zu wenig Sonnenliegen für die Anzahl an Menschen. Wenn man keiner dieser mögen um 9 gleich ne liege blockieren Typen ist, dann hat man keine Chance. Animation okay, Abendprogramm auf der Bühne mit guten Ansätzen allerdings eher so semiprofessionell. Schöner Strand direkt am Hotel.
10
Kristina
29 May 2023
·
Stayed 9 nights
Direkter Zugang zum Strand. Schöner kleiner Spielplatz, perfekt, dass die eltern in ruhe zu ende essen können und die kinder schon mal spielen können. Großes Animationsangebot für kinder und erwachsene. Hotel aber nur mit kindern zu empfehlen, sonst fühlt man sich sicher fehl am platz.
Direkter Zugang zum Strand. Schöner kleiner Spielplatz, perfekt, dass die eltern in ruhe zu ende essen können und die kinder schon mal spielen können. Großes Animationsangebot für kinder und erwachsene. Hotel aber nur mit kindern zu empfehlen, sonst fühlt man sich sicher fehl am platz.
10
Céline
21 Apr 2024
·
Stayed 6 nights
The hotel was very beautiful and proper. The room was perfect. The restaurants were really good. The only bad point is the swimming pools which were really cold. We can’t swim in April!
The hotel was very beautiful and proper. The room was perfect. The restaurants were really good. The only bad point is the swimming pools which were really cold. We can’t swim in April!
10
Jesse James
29 May 2024
·
Stayed 3 nights
Our stay at this resort was a perfect location. It’s located right on the beach, which made it very convenient. The all inclusive package was well worth it. Beatriz at the front desk was very helpful. We used the spa to get facials and massages. The staff at the spa were also amazing. Definitely 10/10 recommend.
Our stay at this resort was a perfect location. It’s located right on the beach, which made it very convenient. The all inclusive package was well worth it. Beatriz at the front desk was very helpful. We used the spa to get facials and massages. The staff at the spa were also amazing. Definitely 10/10 recommend.
8
Ivan
30 Sept 2025
·
Stayed 4 nights
Super close to the beach. Shallow and so kid friendly. Had floatie toys that were donated to the resort available to the guests. Pool chairs got taken really quick. Kid pool is great. Food options are good but only the buffet and the BBQ restaurant available. BBQ restaurant was good.
Super close to the beach. Shallow and so kid friendly. Had floatie toys that were donated to the resort available to the guests. Pool chairs got taken really quick. Kid pool is great. Food options are good but only the buffet and the BBQ restaurant available. BBQ restaurant was good.
10
Trevor Edward
10 Jul 2024
·
Stayed 10 nights
Our stay was amazing. We came with two young children and this is a fantastic place to bring kids! For us: buffet was incredible. Lots to choose from each meal with all of us getting something different, new dishes rotating in daily. On a fantastic beach, clear water, we even rented a pedaling boat with a slide. Our suite had a separate room for the kids and we had some peace. All staff through the hotel was very nice, accommodating and helpful the entire stay, without exception. And very clean! There is also an electric car charger on the property which we used as part of exploring away from the hotel during our stay. For the kids (and us): fun activities through the day and into the night, including shows and performances for their ages. Great water area for little ones in addition to the pool, as well as a playground. All meals had something for even the most selective eaters. We absolutely loved it and highly recommend!
Our stay was amazing. We came with two young children and this is a fantastic place to bring kids! For us: buffet was incredible. Lots to choose from each meal with all of us getting something different, new dishes rotating in daily. On a fantastic beach, clear water, we even rented a pedaling boat with a slide. Our suite had a separate room for the kids and we had some peace. All staff through the hotel was very nice, accommodating and helpful the entire stay, without exception. And very clean! There is also an electric car charger on the property which we used as part of exploring away from the hotel during our stay. For the kids (and us): fun activities through the day and into the night, including shows and performances for their ages. Great water area for little ones in addition to the pool, as well as a playground. All meals had something for even the most selective eaters. We absolutely loved it and highly recommend!
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are frequently described as very clean and well maintained. However, some guests reported dirty dishes or tables and inconsistent cleaning in certain areas, and the pool surrounds can be slippery or need more frequent attention.
Related guest reviews
10
Vani
11 Apr 2023
·
Stayed 7 nights
It was an amazing stay for us family of 5. Friendly & helpful staff in every corner. Extremely clean. Buffet option is excellent. Pool is fun, direct access to the beach, beautiful sand. Perfect stay. Thank you.
It was an amazing stay for us family of 5. Friendly & helpful staff in every corner. Extremely clean. Buffet option is excellent. Pool is fun, direct access to the beach, beautiful sand. Perfect stay. Thank you.
10
Derek Anthony
4 May 2024
·
Stayed 4 nights
Absolutely amazing stay from Monday through Friday. From the welcome drink at check in until we checked out we felt at home. We chose the all inclusive package that was well worth it. The buffet had amazing food and changed every meal (breakfast typically was the same but ALOT of options). The buffet was extremely busy but staff did an amazing job on keeping it stocked and clean. The sports bar was nice if you wanted a burger and a drink or just some ice cream during hours buffet wasn’t open. The pools were very nice and kid friendly, property is right on the ocean. The night entertainment was very fun and the star camp activities for kids were awesome. Our 4 year old loved it as did we. The absolute only thing in thought was weird was you had to pay to use safe and you had to leave a deposit for pool / beach towels. Other than that this hotel was perfect! Bus 32 from airport will drop you off two minute walk from door property and it runs every hr.
Absolutely amazing stay from Monday through Friday. From the welcome drink at check in until we checked out we felt at home. We chose the all inclusive package that was well worth it. The buffet had amazing food and changed every meal (breakfast typically was the same but ALOT of options). The buffet was extremely busy but staff did an amazing job on keeping it stocked and clean. The sports bar was nice if you wanted a burger and a drink or just some ice cream during hours buffet wasn’t open. The pools were very nice and kid friendly, property is right on the ocean. The night entertainment was very fun and the star camp activities for kids were awesome. Our 4 year old loved it as did we. The absolute only thing in thought was weird was you had to pay to use safe and you had to leave a deposit for pool / beach towels. Other than that this hotel was perfect! Bus 32 from airport will drop you off two minute walk from door property and it runs every hr.
10
Yassine
20 Aug 2025
·
Stayed 8 nights
Propre, sécurité
Propre, sécurité
8
Trishna
27 Aug 2025
·
Stayed 4 nights
If you are looking for an all inclusive / family resort vacation, this is a great pick. We dedicated four nights for my kids to be fully entertained. The hotel had wonderful entertainment for kids of all ages, and it starts at breakfast and ends at night after the great theater shows. The water slides kept them busy all day and the beach was lovely. We really enjoyed the calm water and sand bar in the mornings. The rooms were spacious and clean. The common grounds were well maintained and cleaned often. The pool could have used more frequent cleaning but being by the beach and so many kids, it’s expected. The tiles surrounding the pools were very slippery when wet and kids were slipping often. Food was above average for an all inclusive. I appreciate the two snack / lunch options that were easy to get when wet / quick. Dinner “restaurant” options could have been better but again- for a trip for kids it was great and they have the best time! Staff were really friendly - specially the kids and entertainment crew. The front desk was very helpful and kind.
If you are looking for an all inclusive / family resort vacation, this is a great pick. We dedicated four nights for my kids to be fully entertained. The hotel had wonderful entertainment for kids of all ages, and it starts at breakfast and ends at night after the great theater shows. The water slides kept them busy all day and the beach was lovely. We really enjoyed the calm water and sand bar in the mornings. The rooms were spacious and clean. The common grounds were well maintained and cleaned often. The pool could have used more frequent cleaning but being by the beach and so many kids, it’s expected. The tiles surrounding the pools were very slippery when wet and kids were slipping often. Food was above average for an all inclusive. I appreciate the two snack / lunch options that were easy to get when wet / quick. Dinner “restaurant” options could have been better but again- for a trip for kids it was great and they have the best time! Staff were really friendly - specially the kids and entertainment crew. The front desk was very helpful and kind.
8
Florian
13 Jul 2025
·
Stayed 10 nights
Essen gut, bisschen mehr Abwechslung wäre schön, gefühlt wiederholt sich alles nach 3 Tagen. Sauber, Personal nett und hilfsbereit. Pool schön, aber viel zu wenig Sonnenliegen für die Anzahl an Menschen. Wenn man keiner dieser mögen um 9 gleich ne liege blockieren Typen ist, dann hat man keine Chance. Animation okay, Abendprogramm auf der Bühne mit guten Ansätzen allerdings eher so semiprofessionell. Schöner Strand direkt am Hotel.
Essen gut, bisschen mehr Abwechslung wäre schön, gefühlt wiederholt sich alles nach 3 Tagen. Sauber, Personal nett und hilfsbereit. Pool schön, aber viel zu wenig Sonnenliegen für die Anzahl an Menschen. Wenn man keiner dieser mögen um 9 gleich ne liege blockieren Typen ist, dann hat man keine Chance. Animation okay, Abendprogramm auf der Bühne mit guten Ansätzen allerdings eher so semiprofessionell. Schöner Strand direkt am Hotel.
10
Gianni
12 May 2024
·
Stayed 3 nights
Een mooie schoon en moderne hotel op een prachtige locatie. Vriendelijke personeel. Gevarieerd en lekker eten in het buffet restaurant. Kindvriendelijk en milieuvriendelijk.
Een mooie schoon en moderne hotel op een prachtige locatie. Vriendelijke personeel. Gevarieerd en lekker eten in het buffet restaurant. Kindvriendelijk en milieuvriendelijk.
6
Michael
7 Jul 2024
·
Stayed 9 nights
An und für sich war die Anlage ok, entsprach aber nicht ganz unseren Erwartungen. Angefangen beim Pool, der auf den (offensichtlich sehr gut gemachten Fotos) viel größer wirkte. Auch das Zimmer war ziemlich eng. Die Sauberkeit der gesamten Anlage lies zu wünschen übrig. Z.B. gab es eine an sich sehr schöne Spielhalle für Kinder, die aber leider sehr dreckig und ungepflegt war. Auch die Zimmerreinigung hätte besser sein können. Auch wurde dabei z.B. nicht bemerkt, dass unsere Seife leer war. Es bedurfte insgesamt 3 Nachfragen und hat fast einen ganzen Tag gedauert, bis wir endlich neue hatte. Die Qualität des Essens war mittelmäßig und hätte bei einem Aufenthalt von 9 Tagen etwas abwechslungsreicher sein können. Und auch hier wieder… Sauberkeit und Hygiene! Ich persönlich habs gut vertragen, aber meine Tochter hatte die letzten 3 Tage einen schweren MagenDarm-Infekt. Da sie da sie bis auf ein industriell verpacktes Eis nichts außerhalb des Hotels gegessen hat, kann sie diesen nur innerhalb bekommen haben. Auch die Minidisko (auf die sie sich unsere Kleine nach der Erfahrung aus dem letzten Jahr aus einem Iberostar-Hotel nur wenige Kilometer weiter sehr gefreut hatte) war nicht sehr ansprechend.
An und für sich war die Anlage ok, entsprach aber nicht ganz unseren Erwartungen. Angefangen beim Pool, der auf den (offensichtlich sehr gut gemachten Fotos) viel größer wirkte. Auch das Zimmer war ziemlich eng. Die Sauberkeit der gesamten Anlage lies zu wünschen übrig. Z.B. gab es eine an sich sehr schöne Spielhalle für Kinder, die aber leider sehr dreckig und ungepflegt war. Auch die Zimmerreinigung hätte besser sein können. Auch wurde dabei z.B. nicht bemerkt, dass unsere Seife leer war. Es bedurfte insgesamt 3 Nachfragen und hat fast einen ganzen Tag gedauert, bis wir endlich neue hatte. Die Qualität des Essens war mittelmäßig und hätte bei einem Aufenthalt von 9 Tagen etwas abwechslungsreicher sein können. Und auch hier wieder… Sauberkeit und Hygiene! Ich persönlich habs gut vertragen, aber meine Tochter hatte die letzten 3 Tage einen schweren MagenDarm-Infekt. Da sie da sie bis auf ein industriell verpacktes Eis nichts außerhalb des Hotels gegessen hat, kann sie diesen nur innerhalb bekommen haben. Auch die Minidisko (auf die sie sich unsere Kleine nach der Erfahrung aus dem letzten Jahr aus einem Iberostar-Hotel nur wenige Kilometer weiter sehr gefreut hatte) war nicht sehr ansprechend.
10
Randi
21 Jul 2025
·
Stayed 9 nights
Fint hotel med super beliggenhet på Muro stranden ved Alcudia. Vi var to mødre med tenåringsgutter i familie rom med sjøutsikt. Rommet kunne vært større. Men, godt med skapplass, bra bad med rainshower og stor balkong er pluss! Veldig rent og pent. Bra vask av rommet hver dag. Effektive heiser. Lydløs aircon 👍 Bra buffet med god mat, veldig rent og ordentlig tross mye mennesker. Utrolig hyggelige ansatte i alle deler av hotellet. Vi storkoste oss.
Fint hotel med super beliggenhet på Muro stranden ved Alcudia. Vi var to mødre med tenåringsgutter i familie rom med sjøutsikt. Rommet kunne vært større. Men, godt med skapplass, bra bad med rainshower og stor balkong er pluss! Veldig rent og pent. Bra vask av rommet hver dag. Effektive heiser. Lydløs aircon 👍 Bra buffet med god mat, veldig rent og ordentlig tross mye mennesker. Utrolig hyggelige ansatte i alle deler av hotellet. Vi storkoste oss.
10
Delphine
28 Jun 2025
·
Stayed 7 nights
The service was amazing! Some things could be improved: dishes and cutlery were almost always dirty and sticky, the tables and chairs weren’t always cleaned either, especially if you’re not dining at opening. We always cleaned before dining. It’s very loud in the room (windows are not sound proof) and blackout curtains leave a huge margin and let light in A LOT! But we really loved our stay, the staff, it’s super baby friendly so we would definitely come back.
The service was amazing! Some things could be improved: dishes and cutlery were almost always dirty and sticky, the tables and chairs weren’t always cleaned either, especially if you’re not dining at opening. We always cleaned before dining. It’s very loud in the room (windows are not sound proof) and blackout curtains leave a huge margin and let light in A LOT! But we really loved our stay, the staff, it’s super baby friendly so we would definitely come back.
10
Thomas
17 Aug 2025
·
Stayed 5 nights
Hotel and beach are wonderful. We were able to find parking nearby each day and the half-board was 100% worth it. The A/C in our room did seem to struggle to keep up but we’re glad to have something. Housekeeping and the ability to fill up our water bottles each day were also great.
Hotel and beach are wonderful. We were able to find parking nearby each day and the half-board was 100% worth it. The A/C in our room did seem to struggle to keep up but we’re glad to have something. Housekeeping and the ability to fill up our water bottles each day were also great.
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AI-generated summary based on recent guest reviews
Rooms
Many find rooms comfortable, with some family suites offering separate sleeping areas and good storage. Others report small layouts, uncomfortable beds, weak soundproofing or A/C, and light leakage; extra charges apply for the in room safe.
Related guest reviews
8
Jana
17 Sept 2024
·
Stayed 1 night
The property was great for us for just a night. It was just my husband and I and then we were moving to another place. I wouldn’t have wanted to do my entire vacation there only bc we did not have any kids with us. There were a lot of kids. Property was clean and modern. Beds weren’t the greatest but overall the location was excellent and the views of the beach were gorgeous!
The property was great for us for just a night. It was just my husband and I and then we were moving to another place. I wouldn’t have wanted to do my entire vacation there only bc we did not have any kids with us. There were a lot of kids. Property was clean and modern. Beds weren’t the greatest but overall the location was excellent and the views of the beach were gorgeous!
10
Victor Ivan
21 Apr 2023
·
Stayed 7 nights
Séjour en famille pour des vacances en relax. Le personnel est super sympa et convivial, toujours à disposition pour vous aider. Nous étions dans une chambre "Prestige" et les petits plus sont très appréciés par rapport à une chambre classique, aussi l'immeuble séparé. Seul point négatif si je dois en indiquer un, l'isolation phonique des chambres: même avec les portes et fenêtres fermées, on entendait souvent les voisins parler à coté. Autrement tout franchement super.
Séjour en famille pour des vacances en relax. Le personnel est super sympa et convivial, toujours à disposition pour vous aider. Nous étions dans une chambre "Prestige" et les petits plus sont très appréciés par rapport à une chambre classique, aussi l'immeuble séparé. Seul point négatif si je dois en indiquer un, l'isolation phonique des chambres: même avec les portes et fenêtres fermées, on entendait souvent les voisins parler à coté. Autrement tout franchement super.
6
Simon
15 May 2024
·
Stayed 8 nights
Överlag fint hotell och mycket barnvänligt med mycket aktiviteter för barnen och vuxna. Superfint poolområde och stranden utan hotellet var väldigt ren fin och superklart turkost vatten. Mindre bra saker är alla helt onödiga "depositionsavgifter". Man ska ha depositionsavgift för alla basartiklar som normalt ingår i alla hotell jag varit på. Det va depositionsavgift på handukar till poolen det var till och med depositionsavgift på strykjärn. Men det blev löjligt när jag skulle gå över gatan för att köpa något på supermarket kunde dom inte ens erbjuda ett paraply utan att ta ut en depositionsavgift, urlöjligt! Man kände sig sjukt misstänkligjord att man skulle stjäla massa saker. En annan sak var att dom ville att man skulle betala för sin säkerhetsbox på rummet. Det var alltså en tillkomande kostnad att låsa in sina värdesaker i sitt eget hotellrum. Det var stora rymliga rum där vuxna och barn sov avdelat dock var sängar för vuxna väldigt obekväma och både jag och min fru fick problem med ryggen. Luften var också dålig i rummen och det kändes som att man till slut andades in samma luft hela tiden. Hade det inte varit för att sängarna och luften samt depositionsavgifterna var så fruktansvärt många så är detta ett väldigt bra hotell och speciellt för barn.
Överlag fint hotell och mycket barnvänligt med mycket aktiviteter för barnen och vuxna. Superfint poolområde och stranden utan hotellet var väldigt ren fin och superklart turkost vatten. Mindre bra saker är alla helt onödiga "depositionsavgifter". Man ska ha depositionsavgift för alla basartiklar som normalt ingår i alla hotell jag varit på. Det va depositionsavgift på handukar till poolen det var till och med depositionsavgift på strykjärn. Men det blev löjligt när jag skulle gå över gatan för att köpa något på supermarket kunde dom inte ens erbjuda ett paraply utan att ta ut en depositionsavgift, urlöjligt! Man kände sig sjukt misstänkligjord att man skulle stjäla massa saker. En annan sak var att dom ville att man skulle betala för sin säkerhetsbox på rummet. Det var alltså en tillkomande kostnad att låsa in sina värdesaker i sitt eget hotellrum. Det var stora rymliga rum där vuxna och barn sov avdelat dock var sängar för vuxna väldigt obekväma och både jag och min fru fick problem med ryggen. Luften var också dålig i rummen och det kändes som att man till slut andades in samma luft hela tiden. Hade det inte varit för att sängarna och luften samt depositionsavgifterna var så fruktansvärt många så är detta ett väldigt bra hotell och speciellt för barn.
10
Jacqueline
25 May 2023
·
Stayed 5 nights
The room was very comfortable, clean and had plenty of storage space. The food was delicious with great variety. Pool was nice and beach was right there, lovely and safe for kids. Highly recommended
The room was very comfortable, clean and had plenty of storage space. The food was delicious with great variety. Pool was nice and beach was right there, lovely and safe for kids. Highly recommended
6
Roman
28 Sept 2025
·
Stayed 3 nights
Spielplatz könnte größer sein für ein Kinderhotel. Zimmer könnten ein zweites Bett haben für die Kinder und kein ausziehsofa das auseinander rutscht
Spielplatz könnte größer sein für ein Kinderhotel. Zimmer könnten ein zweites Bett haben für die Kinder und kein ausziehsofa das auseinander rutscht
10
Randi
21 Jul 2025
·
Stayed 9 nights
Fint hotel med super beliggenhet på Muro stranden ved Alcudia. Vi var to mødre med tenåringsgutter i familie rom med sjøutsikt. Rommet kunne vært større. Men, godt med skapplass, bra bad med rainshower og stor balkong er pluss! Veldig rent og pent. Bra vask av rommet hver dag. Effektive heiser. Lydløs aircon 👍 Bra buffet med god mat, veldig rent og ordentlig tross mye mennesker. Utrolig hyggelige ansatte i alle deler av hotellet. Vi storkoste oss.
Fint hotel med super beliggenhet på Muro stranden ved Alcudia. Vi var to mødre med tenåringsgutter i familie rom med sjøutsikt. Rommet kunne vært større. Men, godt med skapplass, bra bad med rainshower og stor balkong er pluss! Veldig rent og pent. Bra vask av rommet hver dag. Effektive heiser. Lydløs aircon 👍 Bra buffet med god mat, veldig rent og ordentlig tross mye mennesker. Utrolig hyggelige ansatte i alle deler av hotellet. Vi storkoste oss.
10
Maria Paz
14 Jul 2025
·
Stayed 9 nights
Lo primero a destacar es la atención de todo el personal. Camareros, animación, check in, absolutamente todos super cálidos y dispuestos a brindarte lo mejor. Luego la comida y bebidas, de primer nivel. Las habitaciones muy lindas y espaciosas. A pie de playa, en Playa de Muro, mar cálido y sereno ideal para familias. Es un hotel 10/10. Volveremos sin dudas.
Lo primero a destacar es la atención de todo el personal. Camareros, animación, check in, absolutamente todos super cálidos y dispuestos a brindarte lo mejor. Luego la comida y bebidas, de primer nivel. Las habitaciones muy lindas y espaciosas. A pie de playa, en Playa de Muro, mar cálido y sereno ideal para familias. Es un hotel 10/10. Volveremos sin dudas.
10
Delphine
28 Jun 2025
·
Stayed 7 nights
The service was amazing! Some things could be improved: dishes and cutlery were almost always dirty and sticky, the tables and chairs weren’t always cleaned either, especially if you’re not dining at opening. We always cleaned before dining. It’s very loud in the room (windows are not sound proof) and blackout curtains leave a huge margin and let light in A LOT! But we really loved our stay, the staff, it’s super baby friendly so we would definitely come back.
The service was amazing! Some things could be improved: dishes and cutlery were almost always dirty and sticky, the tables and chairs weren’t always cleaned either, especially if you’re not dining at opening. We always cleaned before dining. It’s very loud in the room (windows are not sound proof) and blackout curtains leave a huge margin and let light in A LOT! But we really loved our stay, the staff, it’s super baby friendly so we would definitely come back.
10
Trevor Edward
10 Jul 2024
·
Stayed 10 nights
Our stay was amazing. We came with two young children and this is a fantastic place to bring kids! For us: buffet was incredible. Lots to choose from each meal with all of us getting something different, new dishes rotating in daily. On a fantastic beach, clear water, we even rented a pedaling boat with a slide. Our suite had a separate room for the kids and we had some peace. All staff through the hotel was very nice, accommodating and helpful the entire stay, without exception. And very clean! There is also an electric car charger on the property which we used as part of exploring away from the hotel during our stay. For the kids (and us): fun activities through the day and into the night, including shows and performances for their ages. Great water area for little ones in addition to the pool, as well as a playground. All meals had something for even the most selective eaters. We absolutely loved it and highly recommend!
Our stay was amazing. We came with two young children and this is a fantastic place to bring kids! For us: buffet was incredible. Lots to choose from each meal with all of us getting something different, new dishes rotating in daily. On a fantastic beach, clear water, we even rented a pedaling boat with a slide. Our suite had a separate room for the kids and we had some peace. All staff through the hotel was very nice, accommodating and helpful the entire stay, without exception. And very clean! There is also an electric car charger on the property which we used as part of exploring away from the hotel during our stay. For the kids (and us): fun activities through the day and into the night, including shows and performances for their ages. Great water area for little ones in addition to the pool, as well as a playground. All meals had something for even the most selective eaters. We absolutely loved it and highly recommend!
10
Thomas
17 Aug 2025
·
Stayed 5 nights
Hotel and beach are wonderful. We were able to find parking nearby each day and the half-board was 100% worth it. The A/C in our room did seem to struggle to keep up but we’re glad to have something. Housekeeping and the ability to fill up our water bottles each day were also great.
Hotel and beach are wonderful. We were able to find parking nearby each day and the half-board was 100% worth it. The A/C in our room did seem to struggle to keep up but we’re glad to have something. Housekeeping and the ability to fill up our water bottles each day were also great.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful, and attentive across reception, bars, entertainment, and housekeeping. Isolated complaints include a poor late night welcome, a missed minibar delivery, and one report of discriminatory treatment.
Related guest reviews
4
Ahreum
13 Oct 2024
·
Stayed 2 nights
That’s right, considering the price, it’s a good place to visit with kids. However, during this trip, we experienced discrimination from the restaurant staff. They didn’t give us the menu, took our order late, and while serving other tables, they told us to pick up our food without any explanation. Moreover, the food we received was incorrect, and we were overcharged for drinks on the bill. We didn’t use many other services, so I’m not sure about them, but it wasn’t a pleasant trip.
That’s right, considering the price, it’s a good place to visit with kids. However, during this trip, we experienced discrimination from the restaurant staff. They didn’t give us the menu, took our order late, and while serving other tables, they told us to pick up our food without any explanation. Moreover, the food we received was incorrect, and we were overcharged for drinks on the bill. We didn’t use many other services, so I’m not sure about them, but it wasn’t a pleasant trip.
10
Manuel
4 Sept 2025
·
Stayed 6 nights
We have spend our Summer holidays last week of August in Mallorca and we couldn't have better hotel than Iberostar Waves Alcudia Park. In your first step off the hotel you are in the beach! The facilities are quite good, the room is not big but you have room enough for what it is, and good swimming pool size. The food is amazing, and the staff is awesome. From the bar in the pool, with Maite, Laura and Sebastian (great coffee), to the entertainment team (Andres is an amazing entertainer and host, always cheering up to get us enjoying our time; also Andres and the rest of the team. The best of any hotel we went). The buffet at the restaurant is really good quality. Every day you have a theme (Spanish tapas, Mexican, sushi, ...), and they care for you to be comfortable all the time (Brian treats you like you are a VIP). My teenagers said that it was the better holidays they ever had :) ! We are really thinking to book here again for next year. No doubt!
We have spend our Summer holidays last week of August in Mallorca and we couldn't have better hotel than Iberostar Waves Alcudia Park. In your first step off the hotel you are in the beach! The facilities are quite good, the room is not big but you have room enough for what it is, and good swimming pool size. The food is amazing, and the staff is awesome. From the bar in the pool, with Maite, Laura and Sebastian (great coffee), to the entertainment team (Andres is an amazing entertainer and host, always cheering up to get us enjoying our time; also Andres and the rest of the team. The best of any hotel we went). The buffet at the restaurant is really good quality. Every day you have a theme (Spanish tapas, Mexican, sushi, ...), and they care for you to be comfortable all the time (Brian treats you like you are a VIP). My teenagers said that it was the better holidays they ever had :) ! We are really thinking to book here again for next year. No doubt!
10
Dean
17 Aug 2023
·
Stayed 6 nights
A fantastic stay. Staff couldn't have done more for you. Everyone is friendly and accommodating. Would highly recommend. Food was fantastic, and extremely generous.
A fantastic stay. Staff couldn't have done more for you. Everyone is friendly and accommodating. Would highly recommend. Food was fantastic, and extremely generous.
8
Brian
8 Jun 2024
·
Stayed 7 nights
We had a lovely stay here and the majority of the staff especially the bar and entertainment staff were excellent - unfortunately had a poor welcome to the hotel arriving very late in the early hours of the morning due to a flight delay. We had no help with our bags, couldn’t find our room and we’re not able to get milk for our toddler. Rest of the trip was brilliant though, pool and beach are great and all the family activities and entertainment made the holiday especially for our 4 year old.
We had a lovely stay here and the majority of the staff especially the bar and entertainment staff were excellent - unfortunately had a poor welcome to the hotel arriving very late in the early hours of the morning due to a flight delay. We had no help with our bags, couldn’t find our room and we’re not able to get milk for our toddler. Rest of the trip was brilliant though, pool and beach are great and all the family activities and entertainment made the holiday especially for our 4 year old.
4
David
30 Oct 2022
·
Stayed 1 night
Our booking was not uploaded into the system on arrival and we had to pay a large deposit to gain access to a room so we could get access to the hotel to be returned after the booking was uploaded. Also the hotel was closing the following day and so a lot of the facilities were not available which was very disappointing when we had paid for all inclusive and found ourselves having to go out to the shops because the hotel was not open in all areas.
Our booking was not uploaded into the system on arrival and we had to pay a large deposit to gain access to a room so we could get access to the hotel to be returned after the booking was uploaded. Also the hotel was closing the following day and so a lot of the facilities were not available which was very disappointing when we had paid for all inclusive and found ourselves having to go out to the shops because the hotel was not open in all areas.
8
Trishna
27 Aug 2025
·
Stayed 4 nights
If you are looking for an all inclusive / family resort vacation, this is a great pick. We dedicated four nights for my kids to be fully entertained. The hotel had wonderful entertainment for kids of all ages, and it starts at breakfast and ends at night after the great theater shows. The water slides kept them busy all day and the beach was lovely. We really enjoyed the calm water and sand bar in the mornings. The rooms were spacious and clean. The common grounds were well maintained and cleaned often. The pool could have used more frequent cleaning but being by the beach and so many kids, it’s expected. The tiles surrounding the pools were very slippery when wet and kids were slipping often. Food was above average for an all inclusive. I appreciate the two snack / lunch options that were easy to get when wet / quick. Dinner “restaurant” options could have been better but again- for a trip for kids it was great and they have the best time! Staff were really friendly - specially the kids and entertainment crew. The front desk was very helpful and kind.
If you are looking for an all inclusive / family resort vacation, this is a great pick. We dedicated four nights for my kids to be fully entertained. The hotel had wonderful entertainment for kids of all ages, and it starts at breakfast and ends at night after the great theater shows. The water slides kept them busy all day and the beach was lovely. We really enjoyed the calm water and sand bar in the mornings. The rooms were spacious and clean. The common grounds were well maintained and cleaned often. The pool could have used more frequent cleaning but being by the beach and so many kids, it’s expected. The tiles surrounding the pools were very slippery when wet and kids were slipping often. Food was above average for an all inclusive. I appreciate the two snack / lunch options that were easy to get when wet / quick. Dinner “restaurant” options could have been better but again- for a trip for kids it was great and they have the best time! Staff were really friendly - specially the kids and entertainment crew. The front desk was very helpful and kind.
6
Krista
5 Jun 2025
·
Stayed 3 nights
Check-in was very easy and the hotel was very clean. We were to receive a mini bar in our room and asked for it 3 times-it was never delivered. There are drinks that are part of the all-inclusive but the better known liquor was charged extra. We are good with kids but we could never get a seat at the main pool due to the large number of kids. Food was ok. Staff at the sports bar were extremely nice and helpful thank you David & Virginia!! The only sit down restaurant was closed 2 of the 3 nights we were there. Beach was nice but a public beach. The vendors were pushy and rude when rejected.
Check-in was very easy and the hotel was very clean. We were to receive a mini bar in our room and asked for it 3 times-it was never delivered. There are drinks that are part of the all-inclusive but the better known liquor was charged extra. We are good with kids but we could never get a seat at the main pool due to the large number of kids. Food was ok. Staff at the sports bar were extremely nice and helpful thank you David & Virginia!! The only sit down restaurant was closed 2 of the 3 nights we were there. Beach was nice but a public beach. The vendors were pushy and rude when rejected.
10
Jesse James
29 May 2024
·
Stayed 3 nights
Our stay at this resort was a perfect location. It’s located right on the beach, which made it very convenient. The all inclusive package was well worth it. Beatriz at the front desk was very helpful. We used the spa to get facials and massages. The staff at the spa were also amazing. Definitely 10/10 recommend.
Our stay at this resort was a perfect location. It’s located right on the beach, which made it very convenient. The all inclusive package was well worth it. Beatriz at the front desk was very helpful. We used the spa to get facials and massages. The staff at the spa were also amazing. Definitely 10/10 recommend.
10
Chloe
18 Jun 2024
·
Stayed 6 nights
Thank you Diego for making our check in and room changes so much easier and efficient! You are the best!
Thank you Diego for making our check in and room changes so much easier and efficient! You are the best!
10
Pascal Dominic
19 May 2024
·
Stayed 2 nights
Super freundliches und hilfsbereites Personal
Super freundliches und hilfsbereites Personal
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AI-generated summary based on recent guest reviews
Location
Beachfront on Playa de Muro with shallow, calm water ideal for families and easy beach access. Parking nearby is often available and public transport helps, though some found the area less exciting and vendors on the public beach can be pushy.
Related guest reviews
10
Manuel
4 Sept 2025
·
Stayed 6 nights
We have spend our Summer holidays last week of August in Mallorca and we couldn't have better hotel than Iberostar Waves Alcudia Park. In your first step off the hotel you are in the beach! The facilities are quite good, the room is not big but you have room enough for what it is, and good swimming pool size. The food is amazing, and the staff is awesome. From the bar in the pool, with Maite, Laura and Sebastian (great coffee), to the entertainment team (Andres is an amazing entertainer and host, always cheering up to get us enjoying our time; also Andres and the rest of the team. The best of any hotel we went). The buffet at the restaurant is really good quality. Every day you have a theme (Spanish tapas, Mexican, sushi, ...), and they care for you to be comfortable all the time (Brian treats you like you are a VIP). My teenagers said that it was the better holidays they ever had :) ! We are really thinking to book here again for next year. No doubt!
We have spend our Summer holidays last week of August in Mallorca and we couldn't have better hotel than Iberostar Waves Alcudia Park. In your first step off the hotel you are in the beach! The facilities are quite good, the room is not big but you have room enough for what it is, and good swimming pool size. The food is amazing, and the staff is awesome. From the bar in the pool, with Maite, Laura and Sebastian (great coffee), to the entertainment team (Andres is an amazing entertainer and host, always cheering up to get us enjoying our time; also Andres and the rest of the team. The best of any hotel we went). The buffet at the restaurant is really good quality. Every day you have a theme (Spanish tapas, Mexican, sushi, ...), and they care for you to be comfortable all the time (Brian treats you like you are a VIP). My teenagers said that it was the better holidays they ever had :) ! We are really thinking to book here again for next year. No doubt!
10
Derek Anthony
4 May 2024
·
Stayed 4 nights
Absolutely amazing stay from Monday through Friday. From the welcome drink at check in until we checked out we felt at home. We chose the all inclusive package that was well worth it. The buffet had amazing food and changed every meal (breakfast typically was the same but ALOT of options). The buffet was extremely busy but staff did an amazing job on keeping it stocked and clean. The sports bar was nice if you wanted a burger and a drink or just some ice cream during hours buffet wasn’t open. The pools were very nice and kid friendly, property is right on the ocean. The night entertainment was very fun and the star camp activities for kids were awesome. Our 4 year old loved it as did we. The absolute only thing in thought was weird was you had to pay to use safe and you had to leave a deposit for pool / beach towels. Other than that this hotel was perfect! Bus 32 from airport will drop you off two minute walk from door property and it runs every hr.
Absolutely amazing stay from Monday through Friday. From the welcome drink at check in until we checked out we felt at home. We chose the all inclusive package that was well worth it. The buffet had amazing food and changed every meal (breakfast typically was the same but ALOT of options). The buffet was extremely busy but staff did an amazing job on keeping it stocked and clean. The sports bar was nice if you wanted a burger and a drink or just some ice cream during hours buffet wasn’t open. The pools were very nice and kid friendly, property is right on the ocean. The night entertainment was very fun and the star camp activities for kids were awesome. Our 4 year old loved it as did we. The absolute only thing in thought was weird was you had to pay to use safe and you had to leave a deposit for pool / beach towels. Other than that this hotel was perfect! Bus 32 from airport will drop you off two minute walk from door property and it runs every hr.
10
S
29 May 2024
·
Stayed 3 nights
Nos gustó prácticamente todo. Aunque la zona es un poco aburrida ( solo hay tiendas. De souvenirs its y algún restaurante), el hotel está a pie de playa, las instalaciones son muy agradables y, en general, el personal es encantador. Destacaría la calidad de la comida y servicio en el buffet y al equipo de animación infantil: increíblemente atentos con los niños y con un programa de actividades súper variado.
Nos gustó prácticamente todo. Aunque la zona es un poco aburrida ( solo hay tiendas. De souvenirs its y algún restaurante), el hotel está a pie de playa, las instalaciones son muy agradables y, en general, el personal es encantador. Destacaría la calidad de la comida y servicio en el buffet y al equipo de animación infantil: increíblemente atentos con los niños y con un programa de actividades súper variado.
10
Andrea
2 Oct 2025
·
Stayed 7 nights
Sehr kinderfreundlich, toller Strand direkt vor der Tür
Sehr kinderfreundlich, toller Strand direkt vor der Tür
10
Gary
7 Aug 2025
·
Stayed 3 nights
Nice place. Many families with children. Everything shuts down around 10-11. Bed time. Decent food. Beach access. My family and I had a good time.
Nice place. Many families with children. Everything shuts down around 10-11. Bed time. Decent food. Beach access. My family and I had a good time.
6
Krista
5 Jun 2025
·
Stayed 3 nights
Check-in was very easy and the hotel was very clean. We were to receive a mini bar in our room and asked for it 3 times-it was never delivered. There are drinks that are part of the all-inclusive but the better known liquor was charged extra. We are good with kids but we could never get a seat at the main pool due to the large number of kids. Food was ok. Staff at the sports bar were extremely nice and helpful thank you David & Virginia!! The only sit down restaurant was closed 2 of the 3 nights we were there. Beach was nice but a public beach. The vendors were pushy and rude when rejected.
Check-in was very easy and the hotel was very clean. We were to receive a mini bar in our room and asked for it 3 times-it was never delivered. There are drinks that are part of the all-inclusive but the better known liquor was charged extra. We are good with kids but we could never get a seat at the main pool due to the large number of kids. Food was ok. Staff at the sports bar were extremely nice and helpful thank you David & Virginia!! The only sit down restaurant was closed 2 of the 3 nights we were there. Beach was nice but a public beach. The vendors were pushy and rude when rejected.
10
Randi
21 Jul 2025
·
Stayed 9 nights
Fint hotel med super beliggenhet på Muro stranden ved Alcudia. Vi var to mødre med tenåringsgutter i familie rom med sjøutsikt. Rommet kunne vært større. Men, godt med skapplass, bra bad med rainshower og stor balkong er pluss! Veldig rent og pent. Bra vask av rommet hver dag. Effektive heiser. Lydløs aircon 👍 Bra buffet med god mat, veldig rent og ordentlig tross mye mennesker. Utrolig hyggelige ansatte i alle deler av hotellet. Vi storkoste oss.
Fint hotel med super beliggenhet på Muro stranden ved Alcudia. Vi var to mødre med tenåringsgutter i familie rom med sjøutsikt. Rommet kunne vært større. Men, godt med skapplass, bra bad med rainshower og stor balkong er pluss! Veldig rent og pent. Bra vask av rommet hver dag. Effektive heiser. Lydløs aircon 👍 Bra buffet med god mat, veldig rent og ordentlig tross mye mennesker. Utrolig hyggelige ansatte i alle deler av hotellet. Vi storkoste oss.
10
Maria Paz
14 Jul 2025
·
Stayed 9 nights
Lo primero a destacar es la atención de todo el personal. Camareros, animación, check in, absolutamente todos super cálidos y dispuestos a brindarte lo mejor. Luego la comida y bebidas, de primer nivel. Las habitaciones muy lindas y espaciosas. A pie de playa, en Playa de Muro, mar cálido y sereno ideal para familias. Es un hotel 10/10. Volveremos sin dudas.
Lo primero a destacar es la atención de todo el personal. Camareros, animación, check in, absolutamente todos super cálidos y dispuestos a brindarte lo mejor. Luego la comida y bebidas, de primer nivel. Las habitaciones muy lindas y espaciosas. A pie de playa, en Playa de Muro, mar cálido y sereno ideal para familias. Es un hotel 10/10. Volveremos sin dudas.
10
Sebastian
18 Oct 2024
·
Stayed 7 nights
Perfekte unterkunft für Familien. Wir hatten ein Familienzimmer und es stand schon bei Ankunft ein Babybett mit im Zimmer. Es wird sehr gut auf wünsche reagiert. Lage direkt am Strand einfach traumhaft. Vor dem Hotel sind auch jede menge gratis Parkplätze für den Mietwagen vorhanden. Da das buffet doch sehr voll war, waren wir oft an dem Food Truck der mit zum Hotel gehört. Bei All Inklusive ist dieser im Preis enthalten. Ein absoluter Traum. Wir werden defintiv wieder kommen.
Perfekte unterkunft für Familien. Wir hatten ein Familienzimmer und es stand schon bei Ankunft ein Babybett mit im Zimmer. Es wird sehr gut auf wünsche reagiert. Lage direkt am Strand einfach traumhaft. Vor dem Hotel sind auch jede menge gratis Parkplätze für den Mietwagen vorhanden. Da das buffet doch sehr voll war, waren wir oft an dem Food Truck der mit zum Hotel gehört. Bei All Inklusive ist dieser im Preis enthalten. Ein absoluter Traum. Wir werden defintiv wieder kommen.
10
Thomas
17 Aug 2025
·
Stayed 5 nights
Hotel and beach are wonderful. We were able to find parking nearby each day and the half-board was 100% worth it. The A/C in our room did seem to struggle to keep up but we’re glad to have something. Housekeeping and the ability to fill up our water bottles each day were also great.
Hotel and beach are wonderful. We were able to find parking nearby each day and the half-board was 100% worth it. The A/C in our room did seem to struggle to keep up but we’re glad to have something. Housekeeping and the ability to fill up our water bottles each day were also great.
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AI-generated summary based on recent guest reviews
Dining
Buffet quality and variety are praised, including theme nights and plenty for kids; all inclusive or half board is often seen as good value. Downsides are crowded mealtimes, occasional dirty dishes or tables, limited alternatives to the buffet, and premium brands costing extra.
Related guest reviews
10
Manuel
4 Sept 2025
·
Stayed 6 nights
We have spend our Summer holidays last week of August in Mallorca and we couldn't have better hotel than Iberostar Waves Alcudia Park. In your first step off the hotel you are in the beach! The facilities are quite good, the room is not big but you have room enough for what it is, and good swimming pool size. The food is amazing, and the staff is awesome. From the bar in the pool, with Maite, Laura and Sebastian (great coffee), to the entertainment team (Andres is an amazing entertainer and host, always cheering up to get us enjoying our time; also Andres and the rest of the team. The best of any hotel we went). The buffet at the restaurant is really good quality. Every day you have a theme (Spanish tapas, Mexican, sushi, ...), and they care for you to be comfortable all the time (Brian treats you like you are a VIP). My teenagers said that it was the better holidays they ever had :) ! We are really thinking to book here again for next year. No doubt!
We have spend our Summer holidays last week of August in Mallorca and we couldn't have better hotel than Iberostar Waves Alcudia Park. In your first step off the hotel you are in the beach! The facilities are quite good, the room is not big but you have room enough for what it is, and good swimming pool size. The food is amazing, and the staff is awesome. From the bar in the pool, with Maite, Laura and Sebastian (great coffee), to the entertainment team (Andres is an amazing entertainer and host, always cheering up to get us enjoying our time; also Andres and the rest of the team. The best of any hotel we went). The buffet at the restaurant is really good quality. Every day you have a theme (Spanish tapas, Mexican, sushi, ...), and they care for you to be comfortable all the time (Brian treats you like you are a VIP). My teenagers said that it was the better holidays they ever had :) ! We are really thinking to book here again for next year. No doubt!
10
Dean
17 Aug 2023
·
Stayed 6 nights
A fantastic stay. Staff couldn't have done more for you. Everyone is friendly and accommodating. Would highly recommend. Food was fantastic, and extremely generous.
A fantastic stay. Staff couldn't have done more for you. Everyone is friendly and accommodating. Would highly recommend. Food was fantastic, and extremely generous.
10
Derek Anthony
4 May 2024
·
Stayed 4 nights
Absolutely amazing stay from Monday through Friday. From the welcome drink at check in until we checked out we felt at home. We chose the all inclusive package that was well worth it. The buffet had amazing food and changed every meal (breakfast typically was the same but ALOT of options). The buffet was extremely busy but staff did an amazing job on keeping it stocked and clean. The sports bar was nice if you wanted a burger and a drink or just some ice cream during hours buffet wasn’t open. The pools were very nice and kid friendly, property is right on the ocean. The night entertainment was very fun and the star camp activities for kids were awesome. Our 4 year old loved it as did we. The absolute only thing in thought was weird was you had to pay to use safe and you had to leave a deposit for pool / beach towels. Other than that this hotel was perfect! Bus 32 from airport will drop you off two minute walk from door property and it runs every hr.
Absolutely amazing stay from Monday through Friday. From the welcome drink at check in until we checked out we felt at home. We chose the all inclusive package that was well worth it. The buffet had amazing food and changed every meal (breakfast typically was the same but ALOT of options). The buffet was extremely busy but staff did an amazing job on keeping it stocked and clean. The sports bar was nice if you wanted a burger and a drink or just some ice cream during hours buffet wasn’t open. The pools were very nice and kid friendly, property is right on the ocean. The night entertainment was very fun and the star camp activities for kids were awesome. Our 4 year old loved it as did we. The absolute only thing in thought was weird was you had to pay to use safe and you had to leave a deposit for pool / beach towels. Other than that this hotel was perfect! Bus 32 from airport will drop you off two minute walk from door property and it runs every hr.
8
Trishna
27 Aug 2025
·
Stayed 4 nights
If you are looking for an all inclusive / family resort vacation, this is a great pick. We dedicated four nights for my kids to be fully entertained. The hotel had wonderful entertainment for kids of all ages, and it starts at breakfast and ends at night after the great theater shows. The water slides kept them busy all day and the beach was lovely. We really enjoyed the calm water and sand bar in the mornings. The rooms were spacious and clean. The common grounds were well maintained and cleaned often. The pool could have used more frequent cleaning but being by the beach and so many kids, it’s expected. The tiles surrounding the pools were very slippery when wet and kids were slipping often. Food was above average for an all inclusive. I appreciate the two snack / lunch options that were easy to get when wet / quick. Dinner “restaurant” options could have been better but again- for a trip for kids it was great and they have the best time! Staff were really friendly - specially the kids and entertainment crew. The front desk was very helpful and kind.
If you are looking for an all inclusive / family resort vacation, this is a great pick. We dedicated four nights for my kids to be fully entertained. The hotel had wonderful entertainment for kids of all ages, and it starts at breakfast and ends at night after the great theater shows. The water slides kept them busy all day and the beach was lovely. We really enjoyed the calm water and sand bar in the mornings. The rooms were spacious and clean. The common grounds were well maintained and cleaned often. The pool could have used more frequent cleaning but being by the beach and so many kids, it’s expected. The tiles surrounding the pools were very slippery when wet and kids were slipping often. Food was above average for an all inclusive. I appreciate the two snack / lunch options that were easy to get when wet / quick. Dinner “restaurant” options could have been better but again- for a trip for kids it was great and they have the best time! Staff were really friendly - specially the kids and entertainment crew. The front desk was very helpful and kind.
8
Florian
13 Jul 2025
·
Stayed 10 nights
Essen gut, bisschen mehr Abwechslung wäre schön, gefühlt wiederholt sich alles nach 3 Tagen. Sauber, Personal nett und hilfsbereit. Pool schön, aber viel zu wenig Sonnenliegen für die Anzahl an Menschen. Wenn man keiner dieser mögen um 9 gleich ne liege blockieren Typen ist, dann hat man keine Chance. Animation okay, Abendprogramm auf der Bühne mit guten Ansätzen allerdings eher so semiprofessionell. Schöner Strand direkt am Hotel.
Essen gut, bisschen mehr Abwechslung wäre schön, gefühlt wiederholt sich alles nach 3 Tagen. Sauber, Personal nett und hilfsbereit. Pool schön, aber viel zu wenig Sonnenliegen für die Anzahl an Menschen. Wenn man keiner dieser mögen um 9 gleich ne liege blockieren Typen ist, dann hat man keine Chance. Animation okay, Abendprogramm auf der Bühne mit guten Ansätzen allerdings eher so semiprofessionell. Schöner Strand direkt am Hotel.
6
Krista
5 Jun 2025
·
Stayed 3 nights
Check-in was very easy and the hotel was very clean. We were to receive a mini bar in our room and asked for it 3 times-it was never delivered. There are drinks that are part of the all-inclusive but the better known liquor was charged extra. We are good with kids but we could never get a seat at the main pool due to the large number of kids. Food was ok. Staff at the sports bar were extremely nice and helpful thank you David & Virginia!! The only sit down restaurant was closed 2 of the 3 nights we were there. Beach was nice but a public beach. The vendors were pushy and rude when rejected.
Check-in was very easy and the hotel was very clean. We were to receive a mini bar in our room and asked for it 3 times-it was never delivered. There are drinks that are part of the all-inclusive but the better known liquor was charged extra. We are good with kids but we could never get a seat at the main pool due to the large number of kids. Food was ok. Staff at the sports bar were extremely nice and helpful thank you David & Virginia!! The only sit down restaurant was closed 2 of the 3 nights we were there. Beach was nice but a public beach. The vendors were pushy and rude when rejected.
10
Hino
17 Aug 2024
·
Stayed 3 nights
子ども用プールやエンターテイメントが充実していてよかった。夕食のビュッフェも毎日ラインナップに変更があり飽きずに食べられた。 また、スタッフの方がみなさん親切でホスピタリティが高かった。
子ども用プールやエンターテイメントが充実していてよかった。夕食のビュッフェも毎日ラインナップに変更があり飽きずに食べられた。 また、スタッフの方がみなさん親切でホスピタリティが高かった。
8
caroline
25 Oct 2022
·
Stayed 4 nights
Good all inclusive hotel but unfortunately way too crowded , especially at the restaurant/meal situations…
Good all inclusive hotel but unfortunately way too crowded , especially at the restaurant/meal situations…
10
Delphine
28 Jun 2025
·
Stayed 7 nights
The service was amazing! Some things could be improved: dishes and cutlery were almost always dirty and sticky, the tables and chairs weren’t always cleaned either, especially if you’re not dining at opening. We always cleaned before dining. It’s very loud in the room (windows are not sound proof) and blackout curtains leave a huge margin and let light in A LOT! But we really loved our stay, the staff, it’s super baby friendly so we would definitely come back.
The service was amazing! Some things could be improved: dishes and cutlery were almost always dirty and sticky, the tables and chairs weren’t always cleaned either, especially if you’re not dining at opening. We always cleaned before dining. It’s very loud in the room (windows are not sound proof) and blackout curtains leave a huge margin and let light in A LOT! But we really loved our stay, the staff, it’s super baby friendly so we would definitely come back.
8
Ivan
30 Sept 2025
·
Stayed 4 nights
Super close to the beach. Shallow and so kid friendly. Had floatie toys that were donated to the resort available to the guests. Pool chairs got taken really quick. Kid pool is great. Food options are good but only the buffet and the BBQ restaurant available. BBQ restaurant was good.
Super close to the beach. Shallow and so kid friendly. Had floatie toys that were donated to the resort available to the guests. Pool chairs got taken really quick. Kid pool is great. Food options are good but only the buffet and the BBQ restaurant available. BBQ restaurant was good.
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AI-generated summary based on recent guest reviews
10
Lee
26 Sept 2026
·
Stayed 4 nights
Great hotel, you would definitely not be disappointed! Great buffet for every meal, staff very nice and room was ideal for 2 parents and 2 children (18m) Very good family hotel, would probably not come as a couple.
Great hotel, you would definitely not be disappointed! Great buffet for every meal, staff very nice and room was ideal for 2 parents and 2 children (18m) Very good family hotel, would probably not come as a couple.
4
Camilla
24 Aug 2026
·
Stayed 4 nights
Unfortunately, our stay did not quite live up to our expectations. Upon arrival, a baby cot promised in advance was missing from one of the rooms, and the air conditioning in the living area of the other room was not working. The following day, we discovered that the air conditioning in one of the bedrooms was also not functioning. The housekeeping was unsatisfactory as well; the room was not properly tidied or cleaned, and dirty glasses, among other things, were left behind. We also experienced a very low level of service at the pool area. There was no assistance with sunbeds or parasols; guests had to move and carry everything themselves—including parasols and loungers that were stacked in high piles. In general, we found the staff to be unhelpful. At one point, when we needed assistance from security, communication was difficult because the staff member did not understand English. However, we would like to highlight Ramiasz at the beach bar, who provided excellent, welcoming, and professional service.
Unfortunately, our stay did not quite live up to our expectations. Upon arrival, a baby cot promised in advance was missing from one of the rooms, and the air conditioning in the living area of the other room was not working. The following day, we discovered that the air conditioning in one of the bedrooms was also not functioning. The housekeeping was unsatisfactory as well; the room was not properly tidied or cleaned, and dirty glasses, among other things, were left behind. We also experienced a very low level of service at the pool area. There was no assistance with sunbeds or parasols; guests had to move and carry everything themselves—including parasols and loungers that were stacked in high piles. In general, we found the staff to be unhelpful. At one point, when we needed assistance from security, communication was difficult because the staff member did not understand English. However, we would like to highlight Ramiasz at the beach bar, who provided excellent, welcoming, and professional service.
2
Linda
7 Aug 2026
·
Stayed 7 nights
This hotel is extremely overcrowded. I did not feel safe leaving my kids in the kids club and when we went to visit it was messy and half of it was storage so we never used those facilities. The staff was extremely rude when there was an error with the booking and Juliana at the front desk threatened to prevent me from staying at the hotel in front of my kids and leave us without a room due to the error- it was all very distressing. I had to find a solution myself. The front desk said they called a cab for us but never came 30 minutes later. The hotel is extremely overcrowded and not enough space to get pool chairs at the property - they don't monitor people leaving out towels all day and blocking others from getting a lounge chair. I purchased half board but in the middle of dinner they would find any way to get extra money through drinks - in the middle of dinner a staff person repeatedly asked my 12 yo son if he wanted fanta in front of us and then repeated "not included in price" - my son doesn't drink soda and I had to tell her to let us have dinner without her interruption. At one point I felt that if I got a glass of water I would be approached and charged. The entertainment staff was nice and amusing but again, it was all very crowded and overwhelming. Expect small rooms, wet carpets in the hallways, and slippery tile floors outside - not the quite Mallorcan vacation I envisioned at all. Our best day was getting away from the hotel to snorkel.
This hotel is extremely overcrowded. I did not feel safe leaving my kids in the kids club and when we went to visit it was messy and half of it was storage so we never used those facilities. The staff was extremely rude when there was an error with the booking and Juliana at the front desk threatened to prevent me from staying at the hotel in front of my kids and leave us without a room due to the error- it was all very distressing. I had to find a solution myself. The front desk said they called a cab for us but never came 30 minutes later. The hotel is extremely overcrowded and not enough space to get pool chairs at the property - they don't monitor people leaving out towels all day and blocking others from getting a lounge chair. I purchased half board but in the middle of dinner they would find any way to get extra money through drinks - in the middle of dinner a staff person repeatedly asked my 12 yo son if he wanted fanta in front of us and then repeated "not included in price" - my son doesn't drink soda and I had to tell her to let us have dinner without her interruption. At one point I felt that if I got a glass of water I would be approached and charged. The entertainment staff was nice and amusing but again, it was all very crowded and overwhelming. Expect small rooms, wet carpets in the hallways, and slippery tile floors outside - not the quite Mallorcan vacation I envisioned at all. Our best day was getting away from the hotel to snorkel.
8
Elda Qerimi
1 Aug 2026
·
Stayed 7 nights
Clean room, good service, for families.
Clean room, good service, for families.
10
Ghassan
13 Jul 2026
·
Stayed 6 nights
Great resort
Great resort
FAQs about Iberostar Waves Alcudia Park
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early check-in and late check-out may be available for a fee, subject to availability.
Where is the hotel located in relation to key landmarks?
The hotel is located on the beach, just a 1-minute drive from Playa de Muro and 5 minutes from Alcúdia Beach. It is 2.8 miles from Alcúdia Port and 10.1 miles from Pollensa Port.
Does the hotel have a swimming pool?
The hotel features both an indoor pool and a seasonal outdoor pool, with the outdoor pool being open from May to October.
What are the hotel's policies regarding children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property is professionally cleaned.
Business details
Property registration number HA/2697
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- A facilities fee includes use of: sauna; spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tour desk
Housekeeping
Activities
Swimming pool
Garden
Beach (nearby)
Scuba diving
Windsurfing
Cycling
Billiards
Horse riding
Playground
Canoeing
Hiking
Child pool
Pool indoor
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Water Park
Internet
Free wi-fi
Services
Tour desk
Housekeeping
Currency exchange
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Solarium
Spa & wellness centre
Body treatments
Facial treatments
Kids club
Family room
Snack Bar/Deli