Is parking available at the property?

Parking is available on-site, with self-parking offered at a fee of USD 15 per day, which includes in/out privileges. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee ranging from approximately USD 4 to 10 per person.

Are pets allowed at the property?

The property allows pets in specific rooms only, with a pet fee of approximately USD 56.54 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Is there an airport shuttle service available?

A complimentary roundtrip airport shuttle is available upon request. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional details on specific accessibility features can be obtained by contacting the property directly.

What is the location of the property in relation to key landmarks?

The property is located in Camelback East, Phoenix, approximately 5 minutes from Tempe Town Lake and 7 minutes from Arizona State University. It is also 5.4 miles from Phoenix Convention Center and 5.1 miles from Chase Field.

Does the property have a swimming pool?

Yes, the property features an outdoor heated pool. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Aloft by Marriott Phoenix-Airport

Average nightly price at Aloft by Marriott Phoenix-Airport by month, last 12 months (USD)
Month	Average price
January	$168
February	$223
March	$222
April	$177
May	$124
June	$109
July	$103
August	$95
September	$121
October	$172
November	$173
December	$142

What guests think

At Aloft Phoenix Airport, guests consistently praise clean, modern rooms, comfortable beds, and friendly staff, while noting the convenient airport access and shuttle, but mention drawbacks like paid parking, limited food options, and occasional noise from traffic, trains, or aircraft.

Housekeeping is not daily and can feel inconsistent, with occasional cleanliness misses or amenities not replenished. Facilities include a small pool, fitness room, and a bar, though hours and availability have been unreliable at times. The immediate area is convenient to the light rail and airport but feels rough to some travelers after dark. Overall, it suits short, practical stays before or after flights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site pool, fitness room, and lobby bar, plus a free airport shuttle; however, shuttle hours are limited (around 6am–10pm) and the bar has been closed or short-staffed at times. Parking is paid, and the pool area needs upkeep occasionally.

Related guest reviews

8

Tracey

Sep 22, 2024

·

Stayed 1 night

We loved the interior design and cleanliness of this hotel.. New and modern. We were looking forward to hanging by the pool before we went to dinner after checking in and was surprised that the pool area, although looked clean and inviting in the photos, in person it looked surprisingly unmaintained. Its the perfect small pool area in many ways but did not match the quality of the rest of the hotel. Cushions ripped, flower pots empty, tables dirty. Overall, a great place in all other ways. We were not sure why you would let that detail go.

8

Mary

Oct 21, 2025

·

Stayed 1 night

Shuttle didn’t start until 6am but our flight left at 6am. Staff was friendly.

10

linda

Jan 21, 2025

·

Stayed 1 night

Large parking lot but had to pay $15. Free shuttle to airport. Wish we didnt have a rental car.

10

William Ivory

Sep 29, 2024

·

Stayed 3 nights

You need to have early shuttle service for people flying out at 6am.

6

Chris

Dec 7, 2024

·

Stayed 1 night

I have stayed at this hotel a dozen times for concerts in the area or early morning flights. The bar was closed on a fri night and they now charge to park overnight wich is a deal breaker for me. Otherwise the hotel itself is fine.

6

Michael

Jul 11, 2024

·

Stayed 1 night

This hotel came at a good price, felt new/clean and had a nice fitness center. What I did not like was the walls must be pretty thin, because I could hear any time somebody entered or exited their room, which kept me awake pretty much all night.

8

TAMIKA

Jun 26, 2025

·

Stayed 3 nights

Hotel was nice. Wasn’t much offered. There was a bar but never saw staff. Room was decent size and clean. Overall it was okay.

10

Sharon

Jul 5, 2025

·

Stayed 1 night

I chose this location for the close proximity to the airport, free shuttle service, and free cancellation. I was pleasantly surprised by the polite and helpful staff, modern decor, and super clean room. I would recommend this hotel for all the things I mentioned!

8

Crystal

Jun 24, 2025

·

Stayed 1 night

Close to airport. Friendly staff both at night and morning. The only reason not all starts shuttled stopped at 10pm not 11pm and ran out of hot coffee. But I’d stay there again if I was in the area. Didn’t explore area so not sure what else was near by.

4

Deborah

Oct 21, 2025

·

Stayed 1 night

First of all,despite the description on Hotels.com, they do not really have airport shuttle. It is kind of “on demand” according to the really unhelpful front desk person. Then - the WXYZ bar that is the only place on the property to eat and drink was closed - for how long is anyone’s guess. They had a horrible little shop set up with disgusting snacks, for sale - and empty coffee urns. They suggested that I go to Burger King (down the street in a really sketchy area, with homeless people fighting in the street) or the Crown Plaza Hotel (same great neighborhood). The room was okay - comfy and nice amenities, but on a very noisy highway. Not at all as advertised.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are frequently described as clean, but housekeeping is not daily and some guests found missed details (e.g., hair in showers, stained linens, empty toiletries). A few noted odors or bathroom cleanliness issues.

Related guest reviews

4

Leshawn

Aug 12, 2025

·

Stayed 9 nights

The food options are there but we never really seen food and the bed is only changed twice and we stayed there for 9 days. After checking to make sure the room is cleaned we saw that the blankets were folded and had the same stains on the blankets. Had to tell the front desk that we wanted the room cleaned and a couple days they would change the towels but not the blanket. There was a fire alarm going off and no one told us it was a false alarm and we ran out of the room. We had to call to find out. After calling there was no follow-up the next day or notification that there was no fire. I’m sad to say that my stay was inadequate. I went to the bar to have a drink and most of the drinks were unavailable and they didn’t know when they would get any more in. I was also check out my room two days before I was supposed to check out and I had to go down to the front desk and show my ID in order to proof that I was staying there and pay for the 9 days total. I will not be back for another stay and you have to pay for parking.

10

Cynthia

Aug 15, 2025

·

Stayed 1 night

I could tell how clean it was by the smell in the room.

4

Tessa

Oct 24, 2025

·

Stayed 6 nights

This was unfortunately my first hotel experience that wasn’t pleasant. I stayed here for six days, and during that time my room was only cleaned twice. The bed wasn’t made, and I didn’t receive new towels regularly. On top of that, the room didn’t feel very clean—there was hair in the shower when I arrived. When I asked about the lack of cleaning, the staff mentioned something about not providing housekeeping on weekends, which didn’t make much sense to me. I’ve never stayed at a hotel that doesn’t offer daily room service, fresh towels, or at least basic tidying. Overall, it just didn’t meet the expectations I had for comfort and cleanliness during my stay.

10

Dmitry

Jul 19, 2025

·

Stayed 1 night

This place is very clean and well managed highly recommended

8

Denisse

Jul 3, 2024

·

Stayed 1 night

The room was really nice, unfortunately it was not as clean as I expected. The bed sheets were stained. The shampoo and shower gel container in the shower were empty. I tried to call reception but the phone did not work.

4

niki

Dec 4, 2024

·

Stayed 1 night

Horrible room. Does not look like an Aloft or anything Marriott would have. Definitely needs to be renovated inside the room. Mirror was cracked, bathroom wasn’t very clean and had an odor. Too tired to keep complaining

8

robinson

Jan 28, 2025

·

Stayed 3 nights

Nice and cleans place , only problem was no housekeeping every day just every 3 days 😩

10

Mel

Nov 19, 2025

·

Stayed 2 nights

Very courteous staff. Clean room. Safe area.

10

Lorena

Nov 17, 2025

·

Stayed 1 night

The clean room loved it! The staff very polite just a great stay. Thank you

8

Nancy

Dec 20, 2024

·

Stayed 1 night

This property would have gotten a 5 star if bathroom had been cleaner. Toilet was a bit dirty with pubic hair on toilet seat from previous customer rendering it an “ick” rating. ☹️

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AI-generated summary based on recent guest reviews

Rooms

Modern, space-efficient rooms with very comfortable beds are a common highlight. Noise from the street, airport/light rail, and in-room A/C, plus thin walls and barn-door bathrooms that lack privacy, are recurring drawbacks for some.

Related guest reviews

10

Kevin

May 3, 2025

·

Stayed 1 night

Modern room layout and amenities, comfortable with quick and easy access to the airport.

10

Michelle

Mar 15, 2025

·

Stayed 1 night

The bed was very comfy and they have really nice pillows. Great nights sleep.

10

Stephen

Sep 19, 2025

·

Stayed 1 night

Soft comfie beds n pillows. Great compact ergonomic flow to the room. Perfect in every way

6

Leilani

Apr 17, 2025

·

Stayed 1 night

The bathroom door provided no privacy. It was a barn door style and there was at least a 6inch gap where the doorway was open.

6

Scott

Jun 19, 2025

·

Stayed 1 night

Room was okay , air conditioning was super loud and could hear people trampling around on the floor above at 5 am. The beds were hard. The breakfast was terrible- I paid 34$ in advance for breakfast that would have cost $24 if paid at the hotel. The WXYZ bar service was ok understood that the bartender had to serve the bar and the lobby so I’m sure that’s what contributed to the slower service, however Brie was friendly and our drinks and tacos were great. The parking was confusing and it wasn’t even mentioned when I checked in , glad one of us noticed so the car wasn’t towed. Likely won’t return.

6

Ana

May 31, 2024

·

Stayed 1 night

Very noisy rooms, I could hear what my neighbor was doing all the time, had difficulty sleeping.

6

Alan

Aug 13, 2025

·

Stayed 1 night

The AC in the room is so loud and is on and off all the time. I had to put ear plugs in. And the rooms either smell musky/old cigarettes.

8

Melissa

Oct 14, 2024

·

Stayed 1 night

Perfect for a quick 1 night stay for easy airport access. The room Is very loud though since the light rail train is across the street

10

Moises

Mar 14, 2025

·

Stayed 2 nights

Nice and safe clean, but the walls are kind of thin

6

Robert

Dec 3, 2024

·

Stayed 1 night

Soundproofing from outside noise is terrible. Could hear traffic and elevated train noise all night. This was the only drawback.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and accommodating, including efficient shuttle drivers. However, some guests reported inconsistent service at check-in or the bar, communication issues (phones down), and occasional reservation or billing problems.

Related guest reviews

10

Kimberly

Oct 17, 2025

·

Stayed 1 night

Besides the convenient location and value, this contemporary property was aptly appointed for a desert getaway. Snug and stylish accomodations plus a pool, gym, vibrant bar and shop. Luis at the front desk made our stay exceptional! Helpful, considerate and accommodating. . . team members like him are an excellent example of hospitality and why guests return.

10

Talia

May 14, 2025

·

Stayed 2 nights

I had a wonderful stay this week. The customer service was amazing and kind every step of the way. The room was clean and the airport shuttle service was excellent. Both drivers were great. Highly recommend.

6

Mark

Oct 30, 2025

·

Stayed 1 night

Problems at check in

10

Valerie

May 27, 2025

·

Stayed 1 night

All the staff were courteous and helpful, especially when we were looking for dining options. Will definitely stay there again.

2

Gwen

Dec 29, 2024

·

Stayed 1 night

Got here around 12:30am since my plane arrived so late and had to get rental. When I got there I was told that other high end clients had purchased all the rooms even though I had a reservation. The gentlemen at the desk said he was sorry and that there was nothing he could do to accommodate my son and I. He was not rude but not friendly either. He sent me about 10 Minutes away and thankfully I was a let o get a room at a different place. I think the part that frustrates me the most is that I specifically called and was told that it was not a big deal that I would be arriving so late and that they would out a note on the account. I had no warning no phone call nothing.

10

Jibri

Feb 16, 2025

·

Stayed 1 night

Couldn't ask for any better staff Mike at front counter. Was able to extend our checkout when our flight was delayed. Transportation to and from airport was great. Would highly recommend this hotel. Thank You again.

4

Maria

Mar 10, 2025

·

Stayed 2 nights

Phones weren’t working. And there was limited staff.

6

Jasmin

Apr 14, 2025

·

Stayed 1 night

Night clerk was rude but the morning clerk was a lot nicer. Also, parking is $15 a night.

10

Carole

Jan 9, 2025

·

Stayed 1 night

Wonderful staff who were friendly and helped make our stay very pleasant. We like Aloft as a brand and this property lived up to expectations. It’s close to the airport and we had a very early flight, so the convenience was perfect and we felt we had picked the best option with Aloft. Wish we had been able to stay longer.

6

Charlotte

May 14, 2025

·

Stayed 1 night

Website didn't clearly disclose parking wasn't free. Desk attendant when I checked in was superb and accommodated me. Rooms were very clean. "Service" in the bar is what yielded my lesser rating. Staff repeatedly touched face or hair and then touched drink glasses without washing hands in-between (when I nicely noted such when I had to prompt for service after waiting 30 minutes, she denied such but I had seen trainee touch hair and not wash hands several times). Staff person was training new person and I am patient with that. However, after acknowledging us, no further contact for 30 minutes until I went up to the bar. Bar was not even half full, others were served and re-served before our initial service. And another 20+ minutes before we got our fish tacos. Staff person said that customers had to come to bar to order, but I saw staff go to tables.The staff person did bring our party of 5 a small bowl of chips and some salsa, an appreciated gesture but still no food. I am usually a generous tipper but I left no tip on the bill. And no evening restaurants within walking distance. At checkout, desk person said she couldn't print a bill/receipt because I had booked through Expedia. I think I booked directly, given that the prompts I received after I booked on-line were all from Aloft... Emailed receipt later was from Aloft. Except for that, this hotel has much to recommend - across street from Sky Train to airport, good front desk staff, very clean, quiet, safe.

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AI-generated summary based on recent guest reviews

Location

Very close to the airport and light rail/Sky Train, making transit easy. Several reviews mention the surrounding area feels rough with limited walkable dining, and some note traffic or aircraft noise.

Related guest reviews

10

Tim

Jun 6, 2024

·

Stayed 1 night

A fantastic hotel, perfectly located. The hotel was clean, staff welcoming. There was a pool and bar - with a small selection of snacks available to buy. The hotel is a 2-min walk from the light rail station which enables you to travel into the centre of town - and connects directly to the airport Sky Train. Most importantly for Phoenix, the in-room air conditioning worked!

10

luis james

Jun 25, 2025

·

Stayed 1 night

Good stay near airport

8

Angela

Jul 12, 2024

·

Stayed 1 night

Staff was nice. Room was clean. Their phones were down. The shuttle to and from the airport was very practical 👍 the area was shady. There were a lot of homeless. Several walked into the gas station nearby and wee stealing items and walking out.

10

Forrest

Jun 4, 2025

·

Stayed 1 night

Very convenient to Sky Harbor. Will stay here again.

8

Heather

Mar 15, 2025

·

Stayed 1 night

This was a very convenient airport hotel. The area is by the airport, there is not much around unless you take a car into the city. They offer an airport shuttle free of charge. Our room was clean but because it was on the first floor it was a little noisy from the lobby.

10

Dayna

Apr 15, 2025

·

Stayed 4 nights

Very close to the light rail stop, which made getting downtown very easy. The museum across the street was very cool.

8

Melissa

Oct 14, 2024

·

Stayed 1 night

Perfect for a quick 1 night stay for easy airport access. The room Is very loud though since the light rail train is across the street

10

Kevin

May 28, 2025

·

Stayed 1 night

Close to the airport, great staff and good pool!

8

Maria

Jun 9, 2025

·

Stayed 2 nights

Very convenient to the airport

8

Eric

Mar 11, 2025

·

Stayed 1 night

Area around was a bit rough, but convenient to the airport. I would not walk around at night.

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AI-generated summary based on recent guest reviews

Dining

No free breakfast; the bar serves a limited menu and food service has been unavailable at times due to staffing. Nearby dining is sparse, so some guests went off-site.

Related guest reviews

10

Kehaulani

Nov 19, 2024

·

Stayed 1 night

Didn’t have much food to purchase in the evening

6

Scott

Jun 19, 2025

·

Stayed 1 night

Room was okay , air conditioning was super loud and could hear people trampling around on the floor above at 5 am. The beds were hard. The breakfast was terrible- I paid 34$ in advance for breakfast that would have cost $24 if paid at the hotel. The WXYZ bar service was ok understood that the bartender had to serve the bar and the lobby so I’m sure that’s what contributed to the slower service, however Brie was friendly and our drinks and tacos were great. The parking was confusing and it wasn’t even mentioned when I checked in , glad one of us noticed so the car wasn’t towed. Likely won’t return.

8

Jill

Mar 11, 2025

·

Stayed 1 night

It was a good place to stay for just an overnight and easy to get back-and-forth to the airport. It was clean comfortable. The food wasn’t quite as advertised. Just quick bar food staff was friendly and helpful.

6

Trishelle

Nov 17, 2024

·

Stayed 2 nights

I chose this property due to cost, but also for their free breakfast they advertised. I only had Uber option this trip and knew I would be limited for breakfast options. I went down for breakfast and was informed due to staffing no breakfast would be offered. This became a huge inconvenience and additional costs for a 2nd Uber to eat. They didn’t even offer an alternate. Very disappointing

10

Jessica

Mar 17, 2025

·

Stayed 2 nights

Overall stay was great. The beat part has to be the amenities in the lounge area such as pool table, plenty of seating options, and games to choose from. I was bummed the hotel bar was closed though for my whole stay.

10

Greta

Jun 20, 2025

·

Stayed 1 night

I just had an overnight stay and everything was great. Though I was a little disappointed in not being able to order food in house.

8

Jay

Aug 25, 2025

·

Stayed 1 night

Very nice hotel, mostly friendly staff. Not near anything. They charge $15 bucks to park. That is a total turn off for me, just greedy. They do have shuttle to airport. No restaurant, no free breakfast, bar food is frozen microwaved. Beautiful room, but will not stay there again.

2

Megan

Jun 11, 2025

·

Stayed 1 night

I paid for breakfast in my stay and there was no breakfast and no ice.

4

Deborah

Oct 21, 2025

·

Stayed 1 night

First of all,despite the description on Hotels.com, they do not really have airport shuttle. It is kind of “on demand” according to the really unhelpful front desk person. Then - the WXYZ bar that is the only place on the property to eat and drink was closed - for how long is anyone’s guess. They had a horrible little shop set up with disgusting snacks, for sale - and empty coffee urns. They suggested that I go to Burger King (down the street in a really sketchy area, with homeless people fighting in the street) or the Crown Plaza Hotel (same great neighborhood). The room was okay - comfy and nice amenities, but on a very noisy highway. Not at all as advertised.

8

Rose

Oct 13, 2024

·

Stayed 1 night

Very limited options for food. Check in experience was great!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $145	3 $156	4 $157	5 $157	6 $145	7 $207
8 $130	9 $157	10 $165	11 $157	12 $178	13 $154	14 $138
15 $129	16 $145	17 $157	18 $171	19 $174	20 $162	21 $147
22 $95	23 $94	24 $95	25 $95	26 $95	27 $104	28 $103
29 $97	30 $152

Aloft by Marriott Phoenix-Airport

Prices for Aloft by Marriott Phoenix-Airport

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 2 Queen Beds, Corner

Aloft, Room, 1 King Bed

Room, 1 King Bed

Aloft, Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower, Airport View)

Room, 1 King Bed, Corner (Airport View)

Room, 2 Queen Beds (Airport View)

Room, 1 King Bed (Airport View)

Room, 1 King Bed, Corner

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Guest reviews of Aloft by Marriott Phoenix-Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott Phoenix-Airport

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