Name: Hilton Garden Inn Oxford/Anniston
Address: 280 Colonial Dr, Oxford, Alabama, United States of America, Oxford, Alabama, US
Price range: $104–$456 per night
Rating: 8

What guests think

At Hilton Garden Inn Oxford/Anniston, many guests praise the friendly staff and generally clean rooms, while repeated complaints cite maintenance and housekeeping inconsistencies, including A/C and plumbing issues, mildew odors, and renovation-related closures affecting facilities and convenience.

Several reviews note the pool and hot tub are closed or not as advertised, and breakfast is paid and at times unavailable. Room comfort varies, with frequent A/C problems, lukewarm water, worn fixtures, and occasional noise, though some guests found beds comfortable. The location is convenient with dining options nearby; overall, expect variable maintenance and limited amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited, with repeated reports that the hot tub is permanently closed and the pool often unavailable, alongside renovation disruptions and occasional broken access doors or an elevator. A few guests praised the fitness center.

Related guest reviews

8

Deanna

Nov 3, 2023

·

Stayed 1 night

It was clean and spacious . There were a few sticky spots on carpet and a spider in my bed also the pool was closed which the website does not state. This could have easily gotten 5 stars if i didn't have any of these issues

2

Matthew

Jun 28, 2024

·

Stayed 2 nights

Was not clean in the common areas and the hot tub had clearly been broken for some time. The pool door was broken and one elevator. The heater was on inside instead of AC in a heat wave. Dirty dishes outside piled up. They didn’t have the correct room available for the 4 of us so we had to use air beds

2

Courtney

Jun 29, 2025

·

Stayed 2 nights

Does not have a hot tub like described and room does not have blackout curtains

8

Jamie

Feb 22, 2025

·

Stayed 1 night

Was a great place to stay. Little disappointed when it listed there was a hot tub but learned it has been closed for awhile. Which there was a way that can be updated when you reserve on line. Only negative thing to say.

2

Brenden

Dec 31, 2023

·

Stayed 1 night

The indoor pool was shut down for renovation which NOTHING reflected online and the “free continental breakfast” wasn’t free most dishes were 9.99 and up after paying for 150.00 A NIGHT to stay here. Staff was friendly but corporate should be ashamed of getting these folks jumped on because they don’t update things on the websites

8

Brandon

Apr 26, 2025

·

Stayed 2 nights

Clean and modern. HOT TUB CLOSED PERMANENTLY NOT AS ADVERTISED. If you a light sleeper road noise will keep you up.

2

Amy

Sep 1, 2025

·

Stayed 1 night

The room smelled like mildew. When we got in the room, the toilet would squirt out water out of the tank everytime we would flush the toilet. The ONLY reason I booked this hotel was because the pictures showed it had a hot tub. IT DOES NOT. Do NOT stay here!

4

carlos

Jan 14, 2024

·

Stayed 1 night

Hotel is under renovation.

8

Deborah Renee

Oct 30, 2023

·

Stayed 2 nights

Pool was closed and for the price breakfast could have been included.

10

Lamar

Aug 20, 2025

·

Stayed 1 night

Everything was nice. My son and I enjoyed the pool. I was impressed with the fitness center as well.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many describe the hotel and rooms as clean, but several report mildew or mold in showers, odors, and occasional pests or poorly cleaned areas. Housekeeping consistency appears uneven.

Related guest reviews

10

Randy

Feb 15, 2025

·

Stayed 1 night

Very nice, clean, well appointed, modern and quiet.

10

Jennifer

Nov 4, 2024

·

Stayed 1 night

Great and clean room.

10

Jason

Jun 15, 2025

·

Stayed 5 nights

Very clean hotel. Enjoyed our stay.

4

John

Oct 12, 2025

·

Stayed 1 night

A/C in the room didn't work . Room wasn't ckeaned good and roaches in the elevators

8

Odis

Oct 5, 2023

·

Stayed 1 night

Very nice and clean.

4

Rene

Oct 30, 2023

·

Stayed 5 nights

mold around the shower

6

steve

May 16, 2024

·

Stayed 2 nights

The property was kept up o.k. the bed and linens comfortable and clean..But the bathroom not good the shower had mold coming out of the calk the shower pan was in rough shape they need a good remodel

10

Sherryl

Oct 14, 2025

·

Stayed 1 night

Very nice hotel. Clean and friendly!

4

Mary

Aug 15, 2023

·

Stayed 2 nights

Room was very dirty. Closet shelves (which are open) so dusty I didn’t hang clothes. Bathroom dirty. Mold was everywhere in the shower. I did not report this to staff there, as the manager needs to know and start inspecting the rooms.

4

Rhonda

Mar 29, 2025

·

Stayed 3 nights

The front desk staff (Pat) was fantastic. When we encountered problems at check-in, Pat was very helpful along with another female staff member (possibly a manager). The shower had a ring of mold/mildew about 3 inches wide around the bottom of the shower wall. The water in the shower never got hot. We had lukewarm showers for 3 days. The window shades were broken, and the cabinet doors were loose and hanging ajar. It took our entire stay (3 days) to get the temperature in the room stabilized. We often stay at Hilton Garden Inns, and this is by far the worst experience we've ever had.

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AI-generated summary based on recent guest reviews

Rooms

Room comfort is inconsistent, with recurring A/C problems, weak water pressure or lukewarm showers, dated or broken fixtures, limited TV or streaming, and occasional noise; however, some guests found the beds comfortable.

Related guest reviews

6

Jeremy

Nov 8, 2025

·

Stayed 1 night

Location was clean, staff was friendly, water pressure was very low, beds were ok, pillows were very thin.

2

Morgan

Jun 16, 2024

·

Stayed 1 night

Our air went out and all they did was off us a small fan. My son had a baseball tournament and was playing in 90+ heat and had to sit/sleep in a hot as heck room. My husband and I were less than pleased with our room.

2

Courtney

Jun 29, 2025

·

Stayed 2 nights

Does not have a hot tub like described and room does not have blackout curtains

4

Kimberly

Sep 22, 2025

·

Stayed 2 nights

Check in at 3 did not get in room until 9 that had low staff and no clean laundry. Room was hot air did not work right . Elevator was pass out hot . When checked out they did refund stay

8

Brandon

Apr 26, 2025

·

Stayed 2 nights

Clean and modern. HOT TUB CLOSED PERMANENTLY NOT AS ADVERTISED. If you a light sleeper road noise will keep you up.

10

Lisa

May 25, 2024

·

Stayed 3 nights

We were there for the NJCAA Softball World Series, we stayed 4 nights, beds were very comfortable, room was clean had a nice set up. It was great!

6

John

Jul 7, 2023

·

Stayed 1 night

The shower floor was dirty, the room was small for the price and Hilton brand, there were no extra blankets. It just didn't meet my expectations for the price nor what I'm used to for Hilton properties.

6

Samantha

Jul 29, 2025

·

Stayed 1 night

Parking is not very easy i had to use the back door because the lobby fcing Parking is very small. You can not stream any shows on the TV and there is very limited cable.

6

Sidney

Nov 15, 2025

·

Stayed 1 night

The room we were assigned was extremely hot and it appears the A/C wasn't working correctly. We were given another room. The hotel staff was extremely accommodating in addressing the issues.

4

Rhonda

Mar 29, 2025

·

Stayed 3 nights

The front desk staff (Pat) was fantastic. When we encountered problems at check-in, Pat was very helpful along with another female staff member (possibly a manager). The shower had a ring of mold/mildew about 3 inches wide around the bottom of the shower wall. The water in the shower never got hot. We had lukewarm showers for 3 days. The window shades were broken, and the cabinet doors were loose and hanging ajar. It took our entire stay (3 days) to get the temperature in the room stabilized. We often stay at Hilton Garden Inns, and this is by far the worst experience we've ever had.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and accommodating, with some helpful problem-solving. However, multiple guests experienced overbooking or long check-in delays, system outages, billing issues, and limited responsiveness such as missing items or poor communication.

Related guest reviews

2

Tyler

May 15, 2025

·

Stayed 1 night

Didnt even get to stay, the room was booked for 3 weeks and an hour before we showed up they called and said they over booked and moved me to 2 different hotels

4

Matthew

Jun 18, 2025

·

Stayed 1 night

The hotel had no water in the morning while I tried taking a shower to get ready for the day. It would have been nice to be notified when checking in that water would be turned off in the morning. Might have rearranged my showering routine or chosen another hotel

2

Krisi

Jun 25, 2023

·

Stayed 1 night

They did not have a room available until past 11:00pm. The front desk attendant attempted to the the room they did manage to find us due to housekeeper being gone for the night. We did not have a working shower. We were told our stay would be fully comped due to these unacceptable conditions. However, we have yet to receive a payment reimbursement.

4

Kimberly

Sep 22, 2025

·

Stayed 2 nights

Check in at 3 did not get in room until 9 that had low staff and no clean laundry. Room was hot air did not work right . Elevator was pass out hot . When checked out they did refund stay

10

Kenny

Jul 22, 2025

·

Stayed 1 night

We really enjoyed our stay. The staff was wonderful and friendly!

6

Katie

Jun 24, 2024

·

Stayed 3 nights

Check in was terrible; system was down! App wouldn’t work to digitally check in. Check out ok; system down, no receipt. Also no blanket for the sofa bed. No one would bring it to the room! Had to go to front desk to pick up!

10

Victor

Sep 6, 2024

·

Stayed 3 nights

The staff were very friendly.. The young lady at the front desk Shaunda was always curtious and helpful.

2

Kristin

Jun 2, 2025

·

Stayed 2 nights

The fact i was charged $213 no one could tell me why then was promised it would be refunded but has yet to be done . Ruined the entire stay $213 is alot for no reason

10

Jesse

Nov 17, 2025

·

Stayed 2 nights

Everyone was friendly

6

Sidney

Nov 15, 2025

·

Stayed 1 night

The room we were assigned was extremely hot and it appears the A/C wasn't working correctly. We were given another room. The hotel staff was extremely accommodating in addressing the issues.

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Location

Convenient setting near restaurants, with one note about road noise affecting light sleepers.

Related guest reviews

10

Hirokazu

Oct 12, 2023

·

Stayed 1 night

Has a good restaurants near here and room is very clean!!

8

Brandon

Apr 26, 2025

·

Stayed 2 nights

Clean and modern. HOT TUB CLOSED PERMANENTLY NOT AS ADVERTISED. If you a light sleeper road noise will keep you up.

10

Eddie

Jul 21, 2025

·

Stayed 1 night

This hotel is in an excellent location. My stay was so peaceful

6

Haran

Sep 23, 2024

·

Stayed 2 nights

Very convenient and plenty of places to eat around hotel. Room cleaning was not available on the weekend at least my room was not cleaned on Saturday.

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Dining

Breakfast is not complimentary and is considered pricey by several guests; availability was inconsistent on certain days. Some also reported the bar closing and no room service despite being advertised.

Related guest reviews

4

Michael

Apr 13, 2024

·

Stayed 1 night

Luke warm water for sink and showering were definitely a reason not to stay there. Additionally they charged dearly for breakfast. I would not recommend this place.

2

Denise

May 26, 2024

·

Stayed 1 night

No cart to carry bags. Room was not the type of room that I booked & prepaid for....I was supposed to have an accessible tub/shower...did not. Could not reach the shower head. Advertised "room service" which is why I booked this motel; but they did not have room service. Price for pets was more than what was advertised. Bathroom was very dirty there was mold on the shower door.

6

Mark

Nov 28, 2022

·

Stayed 5 nights

It was good in the fact that they were pet friendly but carpet in sitting room smelled a little like dog. They served breakfast one morning out of the five days we stayed and it was not free although all the other hotels provided free breakfast every morning. They said due to low occupancy that they would discontinue breakfast service for the rest of the week which was inconvenient for us. They also closed the bar for the week as well. We paid more for this hotel than all the others around us and got less service.

2

Brenden

Dec 31, 2023

·

Stayed 1 night

The indoor pool was shut down for renovation which NOTHING reflected online and the “free continental breakfast” wasn’t free most dishes were 9.99 and up after paying for 150.00 A NIGHT to stay here. Staff was friendly but corporate should be ashamed of getting these folks jumped on because they don’t update things on the websites

10

Kimberly

Nov 5, 2025

·

Stayed 1 night

Friendly staff easy check in, I thought breakfast was included with my stay but it wasn’t, but I may have assumed it was continental breakfast there.

8

LAURA

Feb 20, 2025

·

Stayed 4 nights

You have to pay for breakfasr

10

Dolores

Sep 13, 2023

·

Stayed 3 nights

Didn't like the fact that there was no complimentary breakfast.

10

David

Apr 17, 2025

·

Stayed 2 nights

The hotel was clean and service was very friendly. I left a note to make sure the rooms fridge was cold when I got there because I have insulin to store while on my trips. I have been leaving that note for years and this was the first hotel to confirm to me they say the note and took care of it, it was very impressive. Breakfast was not free, it was like 11 or 15 dollars.

8

Elizabeth

Feb 23, 2025

·

Stayed 2 nights

This is our second time staying here. The facility is nice and clean. However, the customer service, while "good enough," was a bit lacking. I can't explain it other than it could have been better. They don't go above and beyond to greet you or make you feel welcome. We did have a problem with the heat not shutting off in our room. It was 76 deg. F when we arrived and stayed that way after hours. The staff did move us to another room on the same floor later that night, which was nice. My only other complaint is that there is no complimentary bfast - it's $20pp and not great. Would stay here again for convenience.

6

Eric

Apr 19, 2023

·

Stayed 2 nights

Breakfast area is not open on Monday. Bathroom was really out dated and in bad condition. They are upgrading the hotel so I believe it will be back to great status soon.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$115
March	$116
April	$127
May	$154
June	$136
July	$116
August	$115
September	$135
October	$143
November	$121
December	$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $138	16 $137	17 $131	18	19 $162
20 $121	21 $117	22 $126	23 $144	24 $118	25 $136	26 $136
27 $104	28 $109	29 $108	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $145	3 $145
4 $127	5 $127	6 $127	7 $127	8 $128	9 $146	10 $136
11 $128	12 $154	13 $157	14 $154	15 $155	16 $145	17 $145
18	19 $137	20 $137	21 $137	22 $456	23	24
25	26 $128	27 $130	28 $130	29 $133	30 $142	31 $137

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Monthly average prices

About this property

Location

Room options

Room, Accessible

Two Queen Beds Evolution Room

Room, 1 King Bed with Sofa Bed

One King Bed

Junior Suite, Accessible

Two Queen Beds, Accessible

Room, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Oxford/Anniston

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Prices for upcoming dates