Fletcher Hotel-Restaurant de Wageningsche Berg

It was a fine stay - and a good value for money in principle - but there were some shortcomings. 1. staff made mistakes on my room charges (duplicated charges) - mistakes happen - and they fixed it with no problems (good service to fix the problem - no complaint about that), but there was confusion and a series of errors that would not have happened if the serving staff was simply more careful / attentive. 2. Room was mostly clean, but some dust and bathroom - specially the shower had dried soap scum on the glass and discolored plastic splash guards - toilet brush was visibly not clean - not the end of the world, but doesn't leave you feeling that the place is fresh - also shows lack of attention to details. 3. Of my 4 coffee pods in my room - two of them we actually already used or had been punctured, and the machine was dusty - again, important details that leave you wondering and not feeling confident. 4. The gym was OK - better than some - but had a kind of busted (missing two rows of players) old kids fusball table in it... why? I would stay there again if I needed a place in the region - cost was fine - food quality was pretty good even - but the service was average and the cleanliness / attention to details was average.

Kamer was oke Fitnes was oke Locatie was oke

Very friendly staff and good room. Restaurant food very good

We have stayed here many times and the location and cleanliness are perfect. however, we found some of the restaurant waiters to be in need of training and the foaming soap in the bathroom is not suitable for washing hair. It leaves a gel on the hair which is greasy and unpleasant. Finally, we were looking forward to using the spa but since we were busy during the day the cost was prohibitive. Would it be possible to have a scheme where 2 hours at the end of the day would be free or at low cost?

Great place to be