Name: Biwako Hotel
Address: Hamamachi 2-40, Otsu, Japan, Otsu, Shiga Prefecture, Japan
Rating: 8.8

Guest reviews

8.8

Fabulous

Based on 4,416 verified reviews

Who stays here?

Business

9%

Couple

27%

Family

46%

Group

12%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Biwako Hotel, guests repeatedly highlight sweeping Lake Biwa views from spacious rooms, generally friendly staff, convenient shuttle access for Kyoto-area sightseeing, and satisfying breakfasts that many find varied and enjoyable.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Marc

last week

·

Stayed 1 night

Very professional and friendly staff. No issue with English. Wide choice of restaurants, coffee shops and amenities (simple bike rent). Good breakfast and room larger then average japan hotel room. Nice but not outstanding Onsen. Luggage service for biwako lake bycle trip possible. Bus service to train station. Unfortunately the fan in the bathroom can not be shutdown (central controlled shutdown between 1pm to 6 pm only and make a lot of noise, first hotel in Japab where the guest can not control it and the reason why I would not stay again even that I like the rest of the hotel.

10

YOSHIMASA

Mar 16, 2026

·

Stayed 1 night

GOOD！

10

Aki

Feb 19, 2026

·

Stayed 1 night

Ok

10

Ming Fai

Jan 18, 2026

·

Stayed 1 night

Enjoyed the stay here.

10

Udo

Nov 28, 2025

·

Stayed 3 nights

We had a very nice, large, twin bedroom facing Lake Biwa. The room had a couch seating area and was still large enough for us to comfortably keep to big suitcases open in the room and easily get around. Breakfast service was good, with a variety of Japanese and Western dishes available. We also used the Club Lounge in the afternoons for tea and in the evenings for drinks and canapés. The staff were excellent, very friendly and professional. The hotel provides shuttle bus service to & from Otsu station plus there is a local tram line within a 5 min walk. The Lake Biwa cruise boat dock is within easy walking distance.

Hamamachi 2-40, Otsu, Japan

Location

Located in Otsu, Biwako Hotel is in the city center and on a lake. Biwako Flower Fountain and Mii-dera are notable landmarks, and some of the area's activities can be experienced at Otsu Port and Biwako Valley Ski Resort. Lake Biwa Canal and Omi Shrine are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours.

More location info

Property Policies

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Yes, complimentary on-site parking is available for guests. However, parking is limited.

A buffet breakfast is offered at the property, with serving hours from 7:00 AM to 10:00 AM. The cost is approximately JPY 2600 for adults and JPY 1300 for children.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for easy access to different floors.

The hotel is centrally located in Otsu, on the shores of Lake Biwa. It is close to notable landmarks such as Biwako Flower Fountain and Mii-dera, with easy access to Otsu Port and Biwako Valley Ski Resort.

Yes, there is a seasonal outdoor swimming pool available for guests to enjoy. The pool's operational hours may vary.

Children are welcome at the property, and kids can stay for free up to a certain age. Specific age details are not provided.

The property offers cribs and rollaway beds, but availability may vary. An advance request is recommended, and any associated costs may apply.

Biwako Hotel

Amenities

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