Leonardo Smart Hotel Vienna Airport

The air conditioner did not work. If window is opened, airplane noise and fumes are unbearable. Lady at front desk was a bit rude. I wasn't expecting that. Everything else was good though

Lovely new hotel and very convenient for the airport. The hotel offers a free shuttle bus which is great. The reception area has nice decor and seating areas and they have an open kitchen, Staff are helpful. There was a lovely young lady on breakfast duty it was her first day, she was friendly, kind and helpful. Room had everything I needed apart from a fridge or a kettle, I just expect these in a hotel room. Maybe I had a moe basic room but for me these are essentials in any room and when they skimp on these it's a shame. Had a good night sleep here however at 645 there was a fire alarm only on the 5th floor, I was rushing to leave at 715, this totally upset the start of my day , leaving me anxious and discombobulated, in the panic and uncertainty of what happened I left my travel adaptor and it just gave a bad start to the day, an apology would have be nice . Aside from that for an airport hotel it was good .

It was good and quiet. Clean room. Small room.

Quite concenient and the guy from the front desk who received us innthe evening was extremely helpful

Great stay transportation from airport easy my only concern was no phones in the room I wanted a wake up call but they couldn't because of no phones little bit of a inconvenience but over great I would stay again