Residence Inn Syracuse Carrier Circle

The hotel needs a major remodel.

Our room was 59• degrees. Contacted front office was told I should have let them know during the day. We weren’t in our room under late after a tournament. It was the coldest two nights of the winter. They also charged my card for two different deposits when I had already paid for it in advance through Expedia. Room also smelled like pee.

The room was great - two bedrooms, two bathrooms and clean and warm. Everything worked great and the front desk staff were very helpful. Breakfast was nice and well stocked. During Christmas there was no room service, but it was nice to let the staff have the days off or reduced hours. I highly recommend this hotel.

Friendly check in & out!!! Clean room, safe environment.

Everything was nice and clean. Room size was nice as well