Is parking available at the property?

Self parking is available on-site, subject to charges.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 100 per accommodation, per stay (maximum USD 200 per stay). Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different floors.

Where is the property located in relation to key landmarks?

Located in Shelton, the hotel is within a 15-minute drive of Bridgeport Downtown South Historic District and Sacred Heart University. It is 6.6 miles from Beardsley Zoo and 8.3 miles from Total Mortgage Arena.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Up to 3 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property has connecting/adjoining rooms available, which can be requested based on availability. Specific information about cribs or extra beds is not provided.

HYATT House Shelton Hotel in Shelton, USA

Average nightly price at HYATT House Shelton by month, last 12 months (USD)
Month	Average price
January	$121
February	$118
March	$137
April	$143
May	$184
June	$195
July	$177
August	$164
September	$171
October	$190
November	$150
December	$126

What guests think

Across recent reviews, HYATT House Shelton is appreciated for friendly staff, spacious rooms, and a convenient location near restaurants and highways, but experiences vary due to ongoing renovations, inconsistent cleanliness and maintenance, facility closures, and added parking fees.

The complimentary breakfast is frequently praised. Several reviews cite dated furnishings, room layout mismatches, and noise from other guests or mechanical equipment. Expect a convenient base, but verify amenity status and parking charges before you book.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub were frequently closed or under maintenance; when open, some noted strong chlorine and poor ventilation. Renovations, occasional elevator outages, and a paid parking fee were recurring frustrations; a few also reported limited bar or coffee availability and spotty Wi‑Fi.

Related guest reviews

6

Edwin

Aug 7, 2025

·

Stayed 1 night

I was unpleasantly surprised when me and my family came to check and they told us the elevators were broken. They said if we didn’t want to haul our suitcases up to the third floor they could give us a refund. I get things break every now and then but their unsympathetic and borderline rude customer service was subpar for the experience I’m expecting from the Hyatt House. Also, no 24/7 coffee station? Come on, how difficult is it in this day and age.

4

Fior

Sep 24, 2025

·

Stayed 1 night

For the most part, the property was clean, but there were a couple of pieces of furniture in my room that were broken for example, the dresser drawer did not work and the mini stove was missing the knobs. Also, the elevator did not work for my entire stay so I had to go up and down the stairs every time.

8

Paul

Sep 12, 2024

·

Stayed 1 night

Pool was closed and parking was NOT free

8

Addie

Aug 16, 2024

·

Stayed 1 night

Just feel I need to share that there is no pool or hhot tub available at this time it was shut down. Looked like it had been for a while as there was no water in it!! When we booked it we did so because of the pool and waffles for breakfast as we had been in the car all day with two active boys and the pool to get rid of some of their energy was just what we needed and to start out with a good breakfast to fill them up with would have been amazing!! But none of it happened 😪 We were told waffles are only on the weekends. My thing is to advertise that and let people know the pool is down. I had booked through Expedia and were not made awhere of it and couldnt get our money back 😪 our lose was their gain I guess.... knowledge goes a long way!

6

Francesca

Dec 2, 2024

·

Stayed 2 nights

Internet was down, hot tub out of order and lobby bar was closed I dont know if i will return next year

6

Mary

Aug 21, 2024

·

Stayed 1 night

Although the room was spacious and clean. The window shade was ripped and looked like someone tried to tape it. The TV didn’t have signal for local network and it sounded like it was an ongoing problem. Pool/ hot tub were closed. Charging $10 for parking was a surprise considering the hotel is not in a city. Very disappointed in the stay.

4

Mellisa

Jun 22, 2025

·

Stayed 2 nights

The website failed to mention that the hotel was under construction. The floor that our room was on was tarped off, had stacks of supplies (paint, spackle, etc.), and even a gaping hole leading directly outside that was partially boarded off. One of the elevators was broken, and the one working elevator was around a 10 minute wait constantly. We were roomed next to a loud, barking dog and were unaware that the dog-friendly rooms would be adjacent to non-dog rooms. Overall a very poor experience and would definitely not recommend.

8

Jason

Nov 26, 2023

·

Stayed 2 nights

Great place but paid parking.

8

Angela

Sep 18, 2024

·

Stayed 2 nights

The hotel was clean and the fresh cookies were a nice touch. However, paying for parking in Shelton is ridiculous (I believe it was $10 per day). I hadn't even checked on that because it never occurred to me they would charge for parking. We won't stay here again for that reason.

8

Latisha

Aug 28, 2024

·

Stayed 1 night

The Property was lovely. Only complaint the Pool is out of order. I wished I would have known before hand it was one the reasons I booked.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas very clean, while others reported dirty or worn rooms, stains or odors, and occasional pests. Housekeeping consistency varies.

Related guest reviews

10

Bruce

May 30, 2023

·

Stayed 3 nights

Room was great. Clean and spacious. The only glitch was we had to kill a couple of roaches that were on the walls.

2

Jennifer

Aug 21, 2025

·

Stayed 3 nights

The hotel looks nothing like the pictures. My room was dusty, dirty and had dirty utensils in the drawers when I check in. The staff was horrible and did not handle the situation as they should have and only provided an “I’m sorry” when informed of these issues. There was zero attempt to rectify the situation or have housekeeping clean the room or provide another room. Did not stay there not even 1 night. Do not fall for the pretty pictures as they do not correlate to the reality of the hotel conditions.

10

Mike

Jan 19, 2025

·

Stayed 1 night

Very clean

2

christine

Jun 17, 2025

·

Stayed 1 night

The rooms are filthy and run down. There are stains on the ceiling along with patches with gaps that need to be fixed. The furniture is old and rotted away. I always use Clorox wipes to wipe everything down and the wipes were black from the dust and filth. I asked to be moved to another room because of the horrible condition of the room and they charged me more money to move to another room that was not much different. Second room also run down and not clean. The pull out bed mattress had stains and was in poor condition. Will never stay here again.

10

John

Jun 20, 2023

·

Stayed 10 nights

The room was clean.The breakfast was very good.The staff very friendly and helpful.Would definitely go back.

10

Wendy

Sep 23, 2025

·

Stayed 1 night

My stay at the Shelton, Ct. Hyatt House was comfortable, clean, and quiet. I would stay there again.

2

Amanda

Jan 19, 2025

·

Stayed 1 night

Hotel room was not clean. The remote for the TV filthy and had a crusted brown stuff all over it. The furniture looked like it hadn’t been wipe down, ever. The bed was disgusting. When pulling back the sheets to get into the bed, it looked like someone left their black body hairs all throughout the bed. Absolutely disgusting.

8

Stephanie

Apr 25, 2025

·

Stayed 2 nights

Great stay, overall good experience. Sheets had small stain on each bed that I didn't see until the next morning. Otherwise, everything else was great.

6

Sedin

Apr 18, 2025

·

Stayed 3 nights

Need to better cleaning rooms and need to upgrades stuff on rooms

10

Raymond

Oct 16, 2024

·

Stayed 1 night

This was the best hotel of our whole trip. The staff was great, and the room was very clean and comfortable.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, but several guests reported dated furnishings, maintenance problems, or layouts/amenities that differed from expectations. Noise from other rooms or mechanical equipment was also mentioned.

Related guest reviews

10

Natasha

Dec 30, 2025

·

Stayed 5 nights

I would highly recommend this hotel to anyone looking for somewhere to stay in Shelton, CT. The hotel was clean and modern, the room was very spacious, and the staff were always polite and helpful. There was a heated pool and a fitness room that you could use for free. The free buffet breakfast every morning was delicious and very filling. The only issue I had was that there was no safe in the room which meant I had to lock my valuables away in my suitcase when I was out, but apart from that, I enjoyed my stay, and I would definitely stay there again.

6

Pamela

Oct 24, 2024

·

Stayed 2 nights

This hotel needs to be updated and it’s not properly maintained. Very disappointed.

6

Joaquin

Nov 24, 2024

·

Stayed 1 night

When we checked in the hotel couldn’t find our reservation; the room we were assigned to eventually had water damage on the wall by the sofa bed and the blinds as well had streaks of water stains

6

Zoran

Oct 8, 2023

·

Stayed 3 nights

The state of the room was poor. It looks like there was some kind of water damage as there were spots on the ceiling and around the window to suggest water damage. The room smelled of mold and there was visible mold on the window blinds. The carpets felt damp. This room definitely needs some work done.

6

Jodi

Dec 1, 2022

·

While the staff were friendly and the buffet breakfast was good, we had to move rooms because we were positioned by the rooftop air-conditioning units (King bed rooms on 2nd floor) which made such a noise they kept us awake and made the floor and bed vibrate through the night. When we moved to the new room the overhead light as you entered the room didn't work, there were no coffee making facilities, the lever on the bath to operate the shower was jammed (so shower didn't work) and the drawers would only open half way. As we had already moved rooms we couldn't be bothered to move again, but it just felt really low end and somewhere you'd only stay a night for convenience (we were there for 4 nights visiting family in the area).

6

patricia

Nov 10, 2025

·

Stayed 3 nights

The staff was very nice. The breakfast buffet was very nice. The room was only ok. The bed was a bit uncomfortable, too firm. The pillows were flat and uncomfortable. I personally don't like feather pillows. And the sheets were too small for the bed. They should have been deep pocket sheets but were not. Every time my husband or I rolled over the fitted bottom sheet popped off. That should not happen at this price point. And the shower door wanted to rool open as if it was not level.. We won't be going back.

8

Jacklyn

Sep 17, 2024

·

Stayed 1 night

Definitely could use renovation in some of rooms the furniture is old and TVs are super small

6

Eric

May 4, 2025

·

Stayed 1 night

The property was just so-so. Felt somewhat dated and in need of renovations. Broken toilet seat cover and poor lighting. The lobby and common areas were very nice, but the rooms need a refit.

6

George

May 4, 2025

·

Stayed 3 nights

The signs say they are embarking on a major rennovation, so I'll give them some grace. That said, the staff could not have been friendlier -- extremely nice and welcoming. The room was way past needing a major upgrade. No soap at the sink to wash your hands -- had to use the shower gel for that! No option on the TV for Netflix or other subscription, and limited channels. The heat/AC was hard to conrol. Breakfast was convenient but just average for these types of places. Looking forward to the upgrade -- it really needs it!!

6

Mitchell

Dec 10, 2025

·

Stayed 1 night

I chose this hotel for my wife's hopefully romantic, birthday weekend. Although the hotel was very nice, I was extremely disappointed in the Standard room king bed room, which I purchased, over the nearby Hampton Inn, Hillton Inn, and Marriot Courtyard, due to the false advertisement of the room in the 6 accompanying slides. We had stayed here only an hour from our house due to lodgings attributes for our stay. 1) SLIDE 3 showed a COUCH, which was an EXTREME FACTOR in my choosing this Hotel. Instead, they had 1 single solitary chair for 2 people, so we were unable to sit and watch TV together. SLIDE 4 Showed a large Refrigerator, which we hoped to put the Birthday cake in, and put Ice Cream in the freezer. Instead, they had a Small refrigerator underneath the desk which was useless to our needs, and forced us to leave the Cake in the car and forego the Ice Cream. In summary, the hotel was nice, but falsely advertised the couch, and large refigerator which is why I purchased the Hyatt hotel, and not the other,nice hotels which I noted earlier. The room was falsely advertised, plain and simple. I didn't mention this at checkout, as I didn't want to embarrass my wife on her birthday weekend. I was planning to stay at the Hyatt next year for our 10th anniversary, but now no way.

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AI-generated summary based on recent guest reviews

Service

Many describe the staff as friendly, welcoming, and efficient. Others experienced slow responses, rudeness, rooms not ready at check‑in, or difficulty getting extra pillows or linens.

Related guest reviews

4

Premie

May 29, 2023

·

Stayed 1 night

Checking in at 5pm the agent made it seem that we were lucky to be receiving a room despite having a reservation and it being after normal check in time. Booked a king suite with pull out sofa. When asked if we could have the sofa bed made up she said they weren’t able to accommodate. Asked if we could at least have blankets and pillows sent and she said they could leave them outside. After returning much later the blanket and single pillow was in a bag outside of door. Called to ask for another pillow and was told they couldn’t accommodate and there were no extra pillows. Breakfast was nice that it was included but I’d stick to continental options as hot options were unappealing and not good. Did not try waffle so can’t comment on that. Overall hotel was convenient for us visiting friends in area but service was not great.

10

Paula

Apr 27, 2025

·

Stayed 2 nights

This was a fantastic stay! Breakfast was a bonus and staff were excellent! We would definitely stay here again!

6

Tina R

Sep 14, 2025

·

Stayed 2 nights

The Hyatt House was under construction, which was not shared before I arrived. I arrived at 4pm and my room was not ready. I had to wait a half an hour to get my room. Hallways needed vacuumed and there were trash cans in the hallways.

4

Sarah

Jun 30, 2025

·

Stayed 3 nights

Staffs Not friendly

2

Jennifer

May 30, 2023

·

Stayed 1 night

Room was ready at 515 over an hour after check in time. King bed and a pull out bed and was only provided 4 flat pillows. I called for extras and they ran out of pillows for that night. Not sure if the service was so bad because it was Sunday of a holiday weekend but either way this place needs critical attention.

4

Zhixin

May 1, 2025

·

Stayed 5 nights

The management of this hotel is getting worse than last time we stayed. Especially the house keeping ladies, we have a room right next to elevators where is already noisy, but sometimes there were a group of cleaning ladies sitting and chatting loudly in the elevator area when they were resting. Also on the last day of our stay, the check out time should be 12pm, but on 11:15am, the housekeeping lady knocked our door and see if we checked out or not. I think they should check with the front desk to make sure if we had checked out first, instead of knocking our door to disturb us, and we felt we were rushed out.

10

Peter

Mar 8, 2024

·

Stayed 1 night

Staff is awesome especially Arlinda working front desk!

10

Erwin

Feb 3, 2025

·

Stayed 1 night

Great Service and Great Staff

8

Joseph

Nov 15, 2025

·

Stayed 2 nights

Clean room. Helpful and welcoming staff. Good options at breakfast.

4

Ashley

Feb 17, 2025

·

Stayed 3 nights

When I first arrived, check in was easy, I made it to my room. The next day as I was leaving for a reservation, I noticed my door didn't close all the way. I bumped up against the door and it opened. I went to the desk and was told someone will be up soon. 20 minutes later, reservations needed to be changed, someone came up to fix the door. He was extremely polite during the time spent fixing it. The last full day I was there, housekeeping asked if I wanted towels as I was leaving and I said yes. I came back later that day to find my room door not closed fully. Housekeeping never closed the door and it was opened the entire time I was gone, leaving my belongings open to grab. When the situation was said to the front desk, I received a nonchalant sorry and that they will tell housekeeping. The front desk pretended as if they didn't care and it was my fault. Overall the experience was not a great one and I will not be coming back again.

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AI-generated summary based on recent guest reviews

Location

Convenient suburban spot near highways, restaurants, and shops; some found it quiet and walkable for nearby dining.

Related guest reviews

8

Kuljeet

Nov 7, 2024

·

Stayed 1 night

Walkable to the local train station.

10

Brian

Aug 10, 2025

·

Stayed 1 night

Convenient location!

10

Kimberly

Jul 2, 2025

·

Stayed 3 nights

Close to restaurants and stores. Great location

10

Jennifer

Apr 9, 2025

·

Stayed 1 night

Really nice hotel with a good breakfast buffet! Quiet location near many stores and restaurants. Friendly staff

8

Paul

Dec 31, 2022

·

Stayed 2 nights

Large, comfortable rooms; good access to highways; convenient location.

10

Sara

Jan 29, 2023

·

Stayed 4 nights

Great location, hotel is in decent condition and perfect for business stays. Rooms are spacious and clean. Breakfast is good and the staff is very friendly and professional.

10

PATRICK

Oct 22, 2023

·

Stayed 1 night

Excellent staff and convenient location.

10

Lolita

May 4, 2025

·

Stayed 2 nights

In town for business and this was a nice hotel option. Food within walking distance at local Chili's and Longhorn.

10

Darcijean

Sep 15, 2025

·

Stayed 1 night

Family visit and this was close to their home and close to the highway and close to restaurants

10

Robert

Jan 4, 2025

·

Stayed 1 night

Location

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AI-generated summary based on recent guest reviews

Dining

Breakfast frequently earns praise for taste and variety, though several found hot items average or cold. Lobby coffee or bar availability varies and is not guaranteed.

Related guest reviews

10

Natasha

Dec 30, 2025

·

Stayed 5 nights

I would highly recommend this hotel to anyone looking for somewhere to stay in Shelton, CT. The hotel was clean and modern, the room was very spacious, and the staff were always polite and helpful. There was a heated pool and a fitness room that you could use for free. The free buffet breakfast every morning was delicious and very filling. The only issue I had was that there was no safe in the room which meant I had to lock my valuables away in my suitcase when I was out, but apart from that, I enjoyed my stay, and I would definitely stay there again.

10

Micah

Jul 8, 2024

·

Stayed 1 night

Breakfast was good. Lots of toppings for your waffles that you usually dont have. Staff was friendly. Lobby was nice with cookies, pool table for our teenagers to use, and a bar. Bar You had ro pay $10 for parking, which we were not aware of. The pool area was super hot and condensation everywhere which made it not enjoyable using it or the hottub.

8

Peter

Jan 6, 2025

·

Stayed 1 night

The shower was different, no way to keep all the water in the shower base. The breakfast was terrible. Food was cold

6

patricia

Nov 10, 2025

·

Stayed 3 nights

The staff was very nice. The breakfast buffet was very nice. The room was only ok. The bed was a bit uncomfortable, too firm. The pillows were flat and uncomfortable. I personally don't like feather pillows. And the sheets were too small for the bed. They should have been deep pocket sheets but were not. Every time my husband or I rolled over the fitted bottom sheet popped off. That should not happen at this price point. And the shower door wanted to rool open as if it was not level.. We won't be going back.

8

Sylvia

Mar 28, 2025

·

Stayed 1 night

The breakfast was great.

8

James

Dec 28, 2024

·

Stayed 1 night

Hotel is quite dated. Could use an update. Free breakfast was not that good. We have stayed here in the past and it was better. Will be trying a different place next time.

10

Samanta

Feb 17, 2025

·

Stayed 1 night

Breakfast was great! Check-in and check out was fast and easy.

6

Peter

Jun 30, 2025

·

Stayed 1 night

In desperate need of major upgrades and breakfast was awful

8

Linda

Nov 15, 2023

·

Stayed 2 nights

The large table that separated the sofa from the bed was very functional and provided room for luggage and an eating area. The coffee in the lobby was sad. Who figured I’d be running to Dunkin to get coffee?! Otherwise it’s still a good place to stay.

8

Joseph

Nov 15, 2025

·

Stayed 2 nights

Clean room. Helpful and welcoming staff. Good options at breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $188	2 $188	3 $157	4 $194	5 $194	6 $214	7 $238
8 $154	9 $155	10 $166	11 $230	12 $373	13 $315	14
15 $152	16 $227	17 $237	18 $215	19 $151	20 $134	21 $134
22 $110	23 $111	24 $118	25 $167	26 $247	27 $138	28 $134
29 $110	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
		1 $119	2 $118	3 $118	4 $118	5 $137
6 $111	7 $119	8 $120	9 $119	10 $118	11 $118	12 $118
13 $110	14 $118	15 $119	16 $118	17 $137	18 $118	19 $121
20 $111	21 $118	22 $119	23 $118	24 $138	25 $138	26 $135
27 $112	28 $134	29 $134	30 $134	31 $192

HYATT House Shelton

Prices for HYATT House Shelton

Monthly average prices

About this property

Location

Room options

Room, 1 Bedroom, Accessible, Bathtub

Room, 2 Queen Beds, Accessible (Shower)

Standard Room, 1 King Bed

Suite, 1 Bedroom

Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

Guest reviews of HYATT House Shelton

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about HYATT House Shelton

Considering this hotel for your Shelton trip?

Prices for upcoming dates