Lotus Paradise Resort - SHA PLUS

Room smelled so bad, like rotten eggs

Friendly

To start with we opted for a twin room as we are mother and son but were told that they took a large booking for an event and have hired out the whole floor so we couldn’t have a twin for all 3 nights. So one of the nights we’d have to share a double bed (which had a nicer view in the end). The place is dirty and needs massively updating. The bathroom is gross. The beds are very firm and cheap and if you have a tv in your room it has about 7 channels all in Thai - no smart tv. The staff werent particularly helpful and were disinterested in your custom and encouraged us to find somewhere else if we weren’t happy sharing a bed. The noise levels are LOUD. There is a bar nearby which closes at 1am which is very loud but it’s not the worst. The worst thing is everybody slamming their doors. This is definitely a party persons accommodation not for people wanting a nice chilled holiday. There’s also a lot of work being done everywhere so it’s all a bit of a mess

Checked in and had £25 taken as a deposit on key. Quite expensive compared to most in the area so expected good things. Most of the hotel was under some kind of construction. There was dog mess in public areas. No safe in the room so i was advised to 'keep all valuables with you'. Soap dispenser didn’t work. Concrete footpath to beach collapsed. Loud music from beach bar until 2am every night. Had breakfast included but still needed to go to the other side of the complex to get a voucher each morning then back to the original side to the restaurant. Not impressed with this place at all.

Toilet wasn’t working and very unorganized staff