Pensão Londres

My stay exceeded my expectations. We were greeted by a very helpful guy at the front desk, who stored our bags and looked up directions for us. The room had a clean, bold design with incredible views of the city from the fifth floor. The room was spacious and so was the bathroom. The two twin beds were very comfortable, and the couch bed was suitable for a smaller sized person. I would absolutely stay here again due to the customer service, location, and style of the hotel. There is an elevator that was out of order for the first few hours we were there. This property is not handicap accessible. There is a flight of stairs to get from the street to the first floor the elevator is located there and is very small. Thank you for an incredible stay.

The property, though on a main street, is hard to find. You have about 12 marble steps up to an elevator which may not work. Reception is 3 steep flights up. The room i was assigned was ok. It is old and quaint.

O hotel está sem elevador e foi difícil sair ou chegar, já que ficamos no 4 andar

The location is perfect, the room and beds are big. Lift needs to be improved though. It only fits 2 people. I would stay there again.

Everything was great, except the fact that the building itself was under construction, which was not mentioned on the hotels page. This took me by surprise especially with the way the entry of the building was looking like. Nevertheless— everything else was great. Amazing location and very convenient.

The absolute best thing about this hotel is its stunning views of the entire city and the location. In addition, the reception staff (especially Alex) were so friendly, helpful and a pleasure to work with. However, the entire hotel is under renovation so it was nearly impossible not to run into workers, ladders, plaster or old toilets as I was trying to make my way thru the front door upon check in. I stayed thru all of this entirely because the view from my room was unmatchable. I am sure once the renovations are completed, this hotel will be amazing.

Good idea to contact hotel to find out best and least hilly way to get there but the view is fantastic once you arrive. The room was very nice and clean with large modern bathroom and plenty of space generally. Paulo and Helena were very happy to help in any way and we were very happy with the hotel. The only drawback was the lift being out of order for part of the stay which made the climb up to the 4th floor a bit tiring but it was fixed while we were there so all good in the end.

Beautiful old renovated building. Had the corner room on the second to top floor and the views were stunning. Amazing location with everything very close but so much just around the hotel itself. Elevator was broken so that was really hard on my parents but overall a great place. Would recommend and use again if needed.

The entrance was bad. Stairs with no rail to the first floor to get elevator to the second floor lobby. Not safe. Room extra small but clean and ok.

The room on the 5th floor was big, lovely clean room and bathroom. Beautiful view's across Lisbon. However the lift broke on the 1st day, climbing 5 flights of stairs several times a day was not easy. Breakfast was fine, rolls, meat and cheese and danishes, but the later your were, the less options. Unfortunately noisy neighbour who made a noise ubtil 2am every morning. The situation of the flat ment noise when the windows were open, but fine when closed. However no air conditioning so the room could get warm. Overall not a bad place to stay and if tge lift had worked it would ahve been fine

Quarto sujo. Áreas comuns totalmente sujas e desgastadas. Café da manhã fraco. Estacionamento - não nos foi concedido, disseram que “não tinham mais vagas”

In my opinion, This hotel was great for the price. Its architecture is beautiful. It is like staying in old times. Its views from my room were really nice. Perfect location with walking distance to many activities, shops, restaurants, san Jorge castle and coffee shops. My room was very spacious with AC. and huge shower, little fridge and safe box. Its elevator gives a lot of character. On the other hand, the hotel has some stains throughout the common areas and it is noisy, but I guess the whole city is noisy. Breakfast is very simple, but has coffee bread, cheese, cereal, etc

The room and view was beautiful from this hotel. The location is excellent. Small draw back was the weird smell we encountered at night time. The hotel is very old but renovated and beautiful. The smell may have been as a result of old pipes…. Otherwise we loved it! Stayed on the 4th floor.

Perfect perfect location, but very old building, they were renovating while we were there (oct 2023) bathroom, shower had mold. Carpet on floor….full of stains. A/c worked very well. Breakfast, very basic; coffee, juice, croissant, bun, jams, ham and cheese. Although very well situated, i would not return, which is too bad, because very well situated. Staff very friendly

Super fint værelse - vi havde opgraderet til et renoveret værelse, hvilket kan anbefales, da de øvrige ikke er i god stand. Belligenheden var fin - på toppen af en bakke - hvilket gav en fantastisk udsigt fra 5. sal. Rengøringen i morgenmads området og ved receptionen trak KRAFTIGT ned på vores samlede oplevelse af hotellet. Gulvtæppet var møgbeskidt, området ved kaffemaskinen var det samme, hvilket gav et meget uheldigt billede af et "snusket" hotel, hvilket er ærgerligt, for vores værelse var faktisk lækkert.

The room was very large for European accommodations. Bright and sunny. That being said, like most reviews it smelled of sewage straight away. The air conditioning worked well and helped with the smell. I am used to hard beds in Europe but these beds you could feel the springs the entire time. The first night there was a very large roach in my bed. The staff were accommodating offering to switch rooms. In the end we declined, if there is a roach in one room they’re in every room. Likely why there is no trash bins in the rooms and we had to dispose of trash each morning in the street bin. The staff did come spray the room and we did not see any further roaches after the first day. The location is perfect. The view is beautiful. Would I stay again no unfortunately not.

リバーサイド側は景色がとてもよい。ドライヤーはなく、トイレやシャワールームの匂いが少し気になった。 けして悪くはない。

I love this hotel but the bathroom shower had mold so bad it was disgusting and I was only spending one night so I just accepted it. I stayed 4 and half years ago and it was clean. I hope after the remodeling they are doing they will have clean bathrooms.

Rommet luktet vondt. Fikk nytt rom som også luktet forferdelig. Frokosten var den tristeste hotellfrokosten jeg har sett. Ellers fint bygg, god takhøyde og fint nabolag.

Une odeur d égout et d humidité parvenenait souvent à la chambre, surtout lorsqu on laissait la porte des toilettes ouvertes.

My stay exceeded my expectations. We were greeted by a very helpful guy at the front desk, who stored our bags and looked up directions for us. The room had a clean, bold design with incredible views of the city from the fifth floor. The room was spacious and so was the bathroom. The two twin beds were very comfortable, and the couch bed was suitable for a smaller sized person. I would absolutely stay here again due to the customer service, location, and style of the hotel. There is an elevator that was out of order for the first few hours we were there. This property is not handicap accessible. There is a flight of stairs to get from the street to the first floor the elevator is located there and is very small. Thank you for an incredible stay.

In my opinion, This hotel was great for the price. Its architecture is beautiful. It is like staying in old times. Its views from my room were really nice. Perfect location with walking distance to many activities, shops, restaurants, san Jorge castle and coffee shops. My room was very spacious with AC. and huge shower, little fridge and safe box. Its elevator gives a lot of character. On the other hand, the hotel has some stains throughout the common areas and it is noisy, but I guess the whole city is noisy. Breakfast is very simple, but has coffee bread, cheese, cereal, etc

Need more air filters in the room. Cleaning service was not clearly defined. Shower was good. Noise from street at night was heard even with windows closed. Room was spacious.

Nice hotel, waking distanse to center. Always open. Nice room, but Windows towards crowded street, not too big issue. Simple breakfast.

In den Reiseführern steht, dass Lissabon immer noch eine billige Stadt ist, aber meiner Erfahrung nach nicht, wenn es um Unterkünfte geht. Ich hatte Mühe, eine Unterkunft zu finden, die in unserem Budget lag, aber dann war die Pension Londres im Reiseführer als günstige Unterkunft aufgeführt. Sie lag tatsächlich innerhalb unseres Budgets und war für uns als Familie mit 2 Erwachsenen und 2 Kindern gut geeignet. Das Zimmer ist riesig, wir hatten 2 Doppelbetten und ein Einzelbett, so dass wir sehr bequem geschlafen haben. Das Bad ist sehr klein, aber für unsere Bedürfnisse war es ok. Das Hotel könnte eine große Renovierung vertragen... besonders die Bäder. Das Frühstück war ok...kein Müsli angeboten. Brot und Käse und Schinken und etwas Konfiture. Kaffee und Säfte. Die Lage ist gut, um in die Stadt zu kommen... die Straßenbahn ist nur einen kurzen Spaziergang entfernt und bringt einen zur U-Bahn-Station. Wir blieben 4 Nächte und das Hotel war für uns ok. Wenn Sie eine Person für Luxus sind, dann ist dieses Hotel nicht für Sie.

Good idea to contact hotel to find out best and least hilly way to get there but the view is fantastic once you arrive. The room was very nice and clean with large modern bathroom and plenty of space generally. Paulo and Helena were very happy to help in any way and we were very happy with the hotel. The only drawback was the lift being out of order for part of the stay which made the climb up to the 4th floor a bit tiring but it was fixed while we were there so all good in the end.

Beautiful old renovated building. Had the corner room on the second to top floor and the views were stunning. Amazing location with everything very close but so much just around the hotel itself. Elevator was broken so that was really hard on my parents but overall a great place. Would recommend and use again if needed.

My husband and I stayed here in May 2025. Pros: - unbeatable location in central Lisbon - very clean with large rooms, firm beds, new windows, traditional wood shutters, tall ceilings and recently renovated bathrooms - room 508 had an amazing view over the city to the river Cons: - this old, narrow converted building has a tight small elevator - the rooms were created by merging smaller rooms - the furnishings were cheap - the entrance is on the second level and you need to be able to climb stairs - the service was professional and pleasant

The hotel is located perfectly, walking distance from most places (despite the hills). We had the room on the fifth floor and the views were incredible. The rooms are equipped with a safe and mini fridge and the staff were prompt in getting us a hairdryer and iron when we needed it. Definitely recommended.

The room on the 5th floor was big, lovely clean room and bathroom. Beautiful view's across Lisbon. However the lift broke on the 1st day, climbing 5 flights of stairs several times a day was not easy. Breakfast was fine, rolls, meat and cheese and danishes, but the later your were, the less options. Unfortunately noisy neighbour who made a noise ubtil 2am every morning. The situation of the flat ment noise when the windows were open, but fine when closed. However no air conditioning so the room could get warm. Overall not a bad place to stay and if tge lift had worked it would ahve been fine

Room was nice with a great location. Staff was very helpful.

My stay exceeded my expectations. We were greeted by a very helpful guy at the front desk, who stored our bags and looked up directions for us. The room had a clean, bold design with incredible views of the city from the fifth floor. The room was spacious and so was the bathroom. The two twin beds were very comfortable, and the couch bed was suitable for a smaller sized person. I would absolutely stay here again due to the customer service, location, and style of the hotel. There is an elevator that was out of order for the first few hours we were there. This property is not handicap accessible. There is a flight of stairs to get from the street to the first floor the elevator is located there and is very small. Thank you for an incredible stay.

Incrível, atendente Alexandre super simpático, deu várias dicas de passeios, almoço etc. Hotel está em reforma, o quarto que fiquei há estava reformado,quando terminar vai ficar melhor ainda. A localização é excelente !!! Super recomendo !!!

It was a really great experience in Lisbon, and special thanks to the front desk staff who kindly helped us move to another room for my elderly mother. His kindness made a big difference in our stay in Lisbon !! Highly recommend !!

The absolute best thing about this hotel is its stunning views of the entire city and the location. In addition, the reception staff (especially Alex) were so friendly, helpful and a pleasure to work with. However, the entire hotel is under renovation so it was nearly impossible not to run into workers, ladders, plaster or old toilets as I was trying to make my way thru the front door upon check in. I stayed thru all of this entirely because the view from my room was unmatchable. I am sure once the renovations are completed, this hotel will be amazing.

My stay at Pensao Londres in Lisbon was incredible, and the hospitality was beyond anything I could have expected. The hotel was comfortable, clean, and perfectly located near all the major attractions. However, it was the staff that truly made my experience unforgettable. I want to give a special shoutout to Alex Anger, who is an incredibly kind and helpful young gentleman. He not only gave me a personalized list of places to visit in Lisbon but also made me feel instantly welcome. His positive energy and calm demeanor, especially when I saw him wearing a rosary in his hand, brought a peaceful vibe to the whole experience. During my stay, we experienced a blackout in Europe, and I was understandably nervous as I had to fly back to New York the next day. Many airports were closed or canceled, but Nunes (I guess thats his name who worked on 04/28th night) made me feel completely at ease. He kept me informed about the situation, offered food and coffee, and checked in on me regularly to ensure I was okay. I was so impressed by his kindness and calm in the face of a challenging situation. What stood out even more was how Nunes helped other guests. He was carrying luggage up to the 4th floor since the escalators weren’t working due to the power outage. He also helped people find their way using a flashlight, ensuring everyone felt taken care of. His dedication and helpfulness went above and beyond — it was a perfect example of what genuine hospitality looks like. Thank you!!

Good idea to contact hotel to find out best and least hilly way to get there but the view is fantastic once you arrive. The room was very nice and clean with large modern bathroom and plenty of space generally. Paulo and Helena were very happy to help in any way and we were very happy with the hotel. The only drawback was the lift being out of order for part of the stay which made the climb up to the 4th floor a bit tiring but it was fixed while we were there so all good in the end.

The hotel is located perfectly, walking distance from most places (despite the hills). We had the room on the fifth floor and the views were incredible. The rooms are equipped with a safe and mini fridge and the staff were prompt in getting us a hairdryer and iron when we needed it. Definitely recommended.

Staff were rude and unhelpful.

Lovely hotel with a warm efficient welcome. was undergoing some work during our stay, did not disturb us at all. Inclusive breakfast was very welcome and more than enough to set you up for exploring lisbon. Thank you🙂

Really great hotel option in the Bairro Alto: superb room and fabulous views

In my opinion, This hotel was great for the price. Its architecture is beautiful. It is like staying in old times. Its views from my room were really nice. Perfect location with walking distance to many activities, shops, restaurants, san Jorge castle and coffee shops. My room was very spacious with AC. and huge shower, little fridge and safe box. Its elevator gives a lot of character. On the other hand, the hotel has some stains throughout the common areas and it is noisy, but I guess the whole city is noisy. Breakfast is very simple, but has coffee bread, cheese, cereal, etc

Older property but very clean. Considering the location. I can't believe how quiet it was at night. Walking distance to just about everything and a quaint park right across the street to sit at in the evening and look across the city and see the castle lit up. Would absolutely stay there again.

The location is perfect, the room and beds are big. Lift needs to be improved though. It only fits 2 people. I would stay there again.

Stayed 3 nights. Excellent location. Would go again.

Good idea to contact hotel to find out best and least hilly way to get there but the view is fantastic once you arrive. The room was very nice and clean with large modern bathroom and plenty of space generally. Paulo and Helena were very happy to help in any way and we were very happy with the hotel. The only drawback was the lift being out of order for part of the stay which made the climb up to the 4th floor a bit tiring but it was fixed while we were there so all good in the end.

Beautiful old renovated building. Had the corner room on the second to top floor and the views were stunning. Amazing location with everything very close but so much just around the hotel itself. Elevator was broken so that was really hard on my parents but overall a great place. Would recommend and use again if needed.

The hotel is located perfectly, walking distance from most places (despite the hills). We had the room on the fifth floor and the views were incredible. The rooms are equipped with a safe and mini fridge and the staff were prompt in getting us a hairdryer and iron when we needed it. Definitely recommended.

Very nice and comfortable stay. The main draw is the EXCELLENT location and amazing view. Would absolutely stay there again.

Located right in the heart of Bairo Alto, clean and simple room, but all you need is there for short stay. Great location, walkable everywhere, big windows - we had an awesome view of the water and downtown Lisbon from the 4th floor. Note for staff: The bathroom could use hooks for towels - there are none, so literally nowhere to hang them. But it’s a small thing, no big deal. The other note has nothing to do with hotel, but just a note on street noise - people were hanging out all night long in bars and cafes on streets facing the room, it is super loud until early morning hours. Closing windows helps but then you don’t get all that wonderful air. Heard this is only an issue in July/August due to high tourist season. Otherwise,

In my opinion, This hotel was great for the price. Its architecture is beautiful. It is like staying in old times. Its views from my room were really nice. Perfect location with walking distance to many activities, shops, restaurants, san Jorge castle and coffee shops. My room was very spacious with AC. and huge shower, little fridge and safe box. Its elevator gives a lot of character. On the other hand, the hotel has some stains throughout the common areas and it is noisy, but I guess the whole city is noisy. Breakfast is very simple, but has coffee bread, cheese, cereal, etc

Staff was very friendly and helpful. Breakfast was excellent. The building is old as well as carpet and elevator.However, room was very clean.

Une pension avec un cachet historique, par exemple les boiseries, les hauts plafonds. Un service courtois et un excellent petit déjeuner.

The property is a work in progress. You are buying location & a great location it is. The breakfast is not fancy, but for an American, the coffee may have been the best I’ve found in Europe. Every day was an adventure on what was not cleaned in the room. I had my own shower & sink, but multiple rooms shared 2 toilets.

Very nice staff, great location. The room was newly renovated, allthough not everything was done yet. The bed was good, shower as well. The room was spacious and clean. Breakfast was fine only every day the same. The hallway etc are clean but very outdated. We had a slight sewer-smell coming from the window and our ac didn't work.

The room on the 5th floor was big, lovely clean room and bathroom. Beautiful view's across Lisbon. However the lift broke on the 1st day, climbing 5 flights of stairs several times a day was not easy. Breakfast was fine, rolls, meat and cheese and danishes, but the later your were, the less options. Unfortunately noisy neighbour who made a noise ubtil 2am every morning. The situation of the flat ment noise when the windows were open, but fine when closed. However no air conditioning so the room could get warm. Overall not a bad place to stay and if tge lift had worked it would ahve been fine

Relacion precio y comodidad, aceptable. Muy bien ubicado y el desayuno sencillo pero bueno

Die Lage ist gut. Das Frühstück ist sehr einfach und eintönig.

Amei o quarto e o café da manhã! 10/10

Porta do banheiro não fechava(Parecia que ia cair). Ar condicionado fraco. Região barulhenta e hotel com hospedes barulhentos, o andar de cima arrastava objetos a noite toda. Elevador sem segurança. Perfil de hotel não é para família. O café da manhã estava muito bom, mas não tinha café pois a máquina estava estragada.