Name: Comfort Suites Waxahachie - Dallas
Address: 131 RVG Plaza, Waxahachie, Texas, United States of America, Waxahachie, Texas, US
Price range: $75–$280 per night
Rating: 8.1

What guests think

At Comfort Suites Waxahachie - Dallas, guests often praise the friendly front-desk team and convenient location, but many report aging facilities and inconsistent room maintenance, with recurring issues like elevator outages, unreliable Wi-Fi, and broken amenities.

Cleanliness feedback is mixed, ranging from spotless rooms to reports of mold in bathrooms, stained curtains, musty hallways, and pests. Rooms are generally spacious and can be comfortable, but decor feels dated and maintenance issues are common, including occasional AC or lighting problems. Hot breakfast wins fans, though quality and variety vary. Expect friendly service and value, but a property that needs repairs and modernization.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple reports cite an out-of-service elevator, broken or closed hot tub/pool and gym equipment, and faulty exterior/pool door card readers; parking is easy and well lit. Overall facilities feel worn and need repairs.

Related guest reviews

10

Richard

Oct 7, 2025

·

Stayed 1 night

Easy parking and the facility was well lit.

2

Johnna

Jun 24, 2025

·

Stayed 1 night

Elevator was broken. WiFi didn’t work so internet or tv. Vending machine broken. Hot tub was murky. Some AC was not working. Stairwells are nasty,

8

Janet

Nov 7, 2023

·

Stayed 1 night

Clean & comfortable. Elevator out of service.

6

Janetta

Sep 1, 2025

·

Stayed 2 nights

The staff themselves were friendly and helpful. The condition of the room was ok at best. There was a musty smell and you could tell the flooring in the bathroom hasn’t had a good scrub in a while. The shower pressure was non existent. The linens were very clean though. Nothing stained or looked dirty. There was some trash between the bed and nightstand that housekeeping missed. The breakfast was not the best. I opted not to eat there the second morning. The hot tub was warm but the timer knob was broken so couldn’t turn it on and the bottom of it was pretty dirty. And the door next to the pool area you couldn’t get back in because the key card reader was broken so you had to walk around the building to the front door to get back in. Could definitely use some deep cleaning, maintenance, and updating on the property.

10

Imogene

Mar 1, 2025

·

Stayed 1 night

English speaking attendants. Pool and hot tub were not open . Wish the site would clarify at time of reservation.

2

Jack

Jun 6, 2025

·

Stayed 3 nights

The elevator broke down the first day of our stay so we had trek up to the fourth floor anytime we wanted to get back to our room. The breakfast was not great and the pool was dirty. Our room had a few chips on the floor between the beds when we first got in. Also, to ice the cake, a front-desk employee screamed at another guest in front of my family (wife, 3 year old, and 6 year old). Lastly, the WiFi didn’t work after the first night for the whole trip. We will not be staying again.

10

Michael

Sep 7, 2024

·

Stayed 2 nights

The property was very convenient being right off hwy 287. Very convenient to dining other needs. There were two issues that we had card reader on outside of property does not work very well seems not to read card and made us have to walk around the property to front door. The other issue was people parking trailers and taking up 4 and 5 parking spaces this should not be allowed.

2

Jose

Jul 12, 2025

·

Stayed 3 nights

Jacuzzi wasn’t working. The gym equipment was mostly broken. WiFi kept going on&off every 5min! And breakfast wasn’t good at all! Definitely not recommending this place

8

Tracy

Jun 20, 2025

·

Stayed 1 night

The elevator is broken so I had to walk up stairs to the 3rd floor. Also had one roll of toilet paper in the bathroom that has about 2 uses and then it’s gone. There’s no extra toilet paper. What??

6

Bianca

Mar 21, 2025

·

Stayed 3 nights

Overall, it was an okay stay. There was a storm that ripped through the area, in which a part of the hotels roof fell off and crushed some vehicles. Mine was just a few cars down. Structure crippling down might’ve been due to a lightning strike. The gym was also closed due to a leakage from previous occurrence.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests report mold in bathrooms, musty odors, stained curtains, and occasional pests, while others found rooms clean. Housekeeping misses like hair in tubs and unclean areas were noted.

Related guest reviews

4

Nicole

Jun 10, 2024

·

Stayed 1 night

The room smelled musty. The curtains were clearly stained. The room also had a few ants and we were on the 4th floor. The staff was friendly, and the last-minute price was good.

4

Mark

Jan 8, 2023

·

Stayed 19,365 nights

Lock on door malfunction constantly. After reporting it, I was told it would be fixed but it wasn’t during my entire stay. Roaches were seen in the room. Breakfast was terrible! Bed was hard and pillows were small! I will not return here!

2

Alejandra

Jun 1, 2024

·

Stayed 2 nights

We got a nonsmoking room and we went inside the room and it smell horrible like someone had been smoking for days and days. I have asthma and the smell was making me sick. They moved us to the last room they had available and the room had black mold in the ceiling and the bathroom and tub. We ended up getting a refund and went somewhere else.

8

Angela

Apr 10, 2025

·

Stayed 2 nights

The washer and dryer are old and outdated and need to be replaced. The curtains in my room are stained and need cleaning. There was kind of musty smell in the room and hallways. Otherwise it was great. Service was great. Bed was comfortable. Bedding was clean. Bathroom clean and stocked.

2

Willie

Nov 3, 2025

·

Stayed 1 night

Did not eat breakfast. Mold in the shower. Bathroom fixtures separated from walls, visible mold and dirt. Toilets barely flushed took at least an hour for the water to fill in the back tank to be able to flush again. Toilet paper felt like cardboard. Bed was uncomfortable it’s past time for an upgrade to mattress. For it to be a handicap room, the amenities were not up to par. Also with the shower you have to manipulate the faucet handle to get hot water and then once you’re able to turn, it’s too hot. This room should not be extended to guests until the mold, water pressure and toilet issues are addressed.

10

Leopoldo

Aug 29, 2023

·

Stayed 2 nights

Room was very clean. Bed was very clean and comfortable. Bathroom was very clean. Breakfast was excellent and a great choice of waffles, scrambled eggs and breakfast sausage with a variety of juices and coffees. I will recommend Comfort Suites to everyone.

4

Erik

Aug 23, 2025

·

Stayed 1 night

My room had significant stains that looked like blood on the drapes. The sofa had a large stain on the arm rest. Sofa Linens were not in the room for the pull out sofa and the carpet needs to be shampooed/cleaned. The room didn’t smell fresh at all. Overall did it make do? Absolutely, but all these things and a terrible breakfast really canned the experience. Will not be staying again. Not worth the price that was charged. Will be letting individuals know to avoid the facility

4

Craig

Mar 1, 2025

·

Stayed 4 nights

Room was not clean. Tub needed to be rinsed prior to use. Hair in the tub. Bathroom mirror was inconveniently located. Was too low. Room location was too loud. Located right next to laundry. Probably would not stay here again.

4

Paul

Nov 17, 2025

·

Stayed 1 night

We stayed in room 104. Curtains were nasty and had stains on the bottom of them. Only half the TV channels worked, and the commode would not flush unless you took the top off and jiggled the filler valve.

2

Amanda

Sep 9, 2025

·

Stayed 1 night

We booked two rooms and one of the rooms had an overwhelming chemical smell. It gave us immediate headaches. It smelled like there was a mildew or mold issue and they were covering it up with a chemical smell. The other room we had didn’t smell the way the one room did. We tried to switch rooms but they were fully booked and couldn’t give us another room. The smell was so bad we left and stayed at a different hotel. The hotel refused to refund us for the stay. I won’t ever book with this company again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and can be comfortable, but decor feels dated and maintenance issues are common, including occasional AC or lighting problems. Noise can carry from events or upper floors, and some sofa beds are uncomfortable.

Related guest reviews

6

Dorothy

Jun 8, 2025

·

Stayed 2 nights

Elevator not working for 4 story hotel, vending machine out of order, sink water pressure low and bad odor, poor WiFi signal, poor TV viewing. In spite of all those inconveniences, the staff we encountered (Toni & Shantelle) were amazingly kind and optimistic!

4

Kristin

Jun 16, 2025

·

Stayed 3 nights

Room very dark, multiple lights/light bulbs not working. Room out dated and smelly. Definitely not a “comfort suite”. Hotel staff were very pleasant though.

8

Claudia

Apr 14, 2025

·

Stayed 2 nights

Overall pleased with hotel stay on 3rd floor, however can hear footsteps from above 4th floor. Also shampoo was missing in shower, however front desk delivered ot right away. Overall good value and location is close to Scarborough Ren Fest

6

Jeffrey

Oct 25, 2025

·

Stayed 1 night

The first room we were given was 50 degrees and smelled like it had been sprayed for bugs. We were offered another room that was clear of bug smell and was confortable. Breakfast was bare boned. TV service did not work

6

Jordan

Dec 24, 2023

·

Stayed 2 nights

The staff members were very nice and the room was clean. But there was an event directly below our room that vibrated the bed, floors, and walls making it impossible to rest. We were not given any warning of a possible disruption that could be caused by the event on site during check in. The event and noise however did end exactly when the front desk attendant indicated it would.

8

Donald

Dec 16, 2024

·

Stayed 1 night

Staff was super friendly and helpful. The whole facility was clean. The room was spacious and clean as well. The ac worked wonderful as it was a little stuffy when we first entered the room but within about 10-15 minutes of the ac running it was just fine. The bed was comfortable but a little too firm for me. It was not hard I just like a pretty soft bed pans this one was I would say a similar mattress.

6

Heather

Nov 6, 2025

·

Stayed 1 night

The check-in staff was nice...a little over talkative so it took longer to check-in but he was trying to be personable. The room smelled musty and the view was to an industrial parking lot. The rooms need updating. Our AC never came on during the night so the room was humid...plaster was coming off the wall at the base so that's probably why. It was a place to sleep for a night, but overpriced for what it was.

8

deeann

Jun 2, 2024

·

Stayed 1 night

Everything was fine except the pull out bed was a joke. You could see and feel the springs. It was horrible.

2

Jose

Jul 12, 2025

·

Stayed 3 nights

Jacuzzi wasn’t working. The gym equipment was mostly broken. WiFi kept going on&off every 5min! And breakfast wasn’t good at all! Definitely not recommending this place

6

Joyce

Apr 13, 2025

·

Stayed 3 nights

Needs maintenance and updating...tile work in bath, landscaping, lobby, breakfast could be better, dark and dated

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and accommodating across the front desk and breakfast teams. However, a few guests reported poor handling of reservations or unprofessional interactions.

Related guest reviews

8

John

Jun 17, 2025

·

Stayed 1 night

Very helpful staff

10

Windy

Feb 28, 2025

·

Stayed 3 nights

Lacie at the front desk was wonderful! I was there because my stepdad was in the hospital a few blocks away. Lacie accommodated my needs for early check-in and check-out. The room was nice, clean, & comfortable as were the public areas. I highly recommend this Comfort Suites and Lacie deserves a raise for being so awesome!!!

10

Kristie

May 2, 2024

·

Stayed 1 night

Nice location and great staff

2

William

Mar 18, 2024

·

Stayed 4 nights

We booked 5 rooms for our team to come work TX2K this week. We told the staff at the front desk that one of our employees will be arriving late when we checked in. When he showed up the next day, his room had been given away and he was marked as a ‘no show’. When we requested a refund because they had no more rooms they denied it and claimed to have called us, which was a blatant lie, none of us had missed calls. They then lied and said they were having phone issues. Then they said I would have to speak to the general manager, and she would be in mid day. (This was 8am) So I came back at 130pm the same day and she was ‘already gone’ but had denied our refund because we didnt call and let them know. Again we let them know at the front desk upon arrival that the team was coming in at different times but everyone is coming. The hotel staff is a team of liars and scam artists. I will be escalating this to their corporate team.

10

Crystal

Jun 16, 2025

·

Stayed 6 nights

The front staff lady Laci was amazing and was so understanding that my kids are very hyper. She was very respectful and helped with whatever we needed. Breakfast was great and the cooks were awesome. Made the stay great. Also, the cleaning people came to check if we needed anything during our 6 night stay and changed the beds for us. Would recommend to anyone with a family.

10

Holly

Sep 16, 2024

·

Stayed 1 night

Staff was great. Room was clean and welcoming.

2

Jack

Jun 6, 2025

·

Stayed 3 nights

The elevator broke down the first day of our stay so we had trek up to the fourth floor anytime we wanted to get back to our room. The breakfast was not great and the pool was dirty. Our room had a few chips on the floor between the beds when we first got in. Also, to ice the cake, a front-desk employee screamed at another guest in front of my family (wife, 3 year old, and 6 year old). Lastly, the WiFi didn’t work after the first night for the whole trip. We will not be staying again.

10

Raquel

Sep 7, 2025

·

Stayed 3 nights

The staff was very kind and very friendly. We enjoyed our stay.

10

Patricia

Jun 2, 2025

·

Stayed 2 nights

When we first arrived, we had some room accommodation mixups. But after some conversation by my friend and the staff upfront, it was all resolved. They were more than helpful and very friendly. They made our stay very pleasant. I would definitely return.

10

Mia

Oct 21, 2025

·

Stayed 1 night

Front staff was so accommodating and helpful!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to Hwy 287, the sports complex, and local dining, with easy access around town. Many noted a safe feel and well-lit parking.

Related guest reviews

10

Joshua

May 30, 2023

·

Stayed 1 night

Great location

10

Shirley

Jul 25, 2024

·

Stayed 1 night

Nice place. Only a few miles from wedding venue. Just perfect.

8

Rowena

Jun 22, 2024

·

Stayed 3 nights

The parking area is well lit, providing additional security measures.

8

JoAnn

Jul 26, 2024

·

Stayed 1 night

The property was clean, quiet and convenient to Waxachie.

10

Mark

Sep 26, 2023

·

Stayed 2 nights

Close to everything in Waxahachie and not over priced

10

Michael

Sep 7, 2024

·

Stayed 2 nights

The property was very convenient being right off hwy 287. Very convenient to dining other needs. There were two issues that we had card reader on outside of property does not work very well seems not to read card and made us have to walk around the property to front door. The other issue was people parking trailers and taking up 4 and 5 parking spaces this should not be allowed.

10

Patti

Jul 21, 2025

·

Stayed 1 night

Very convenient access.

10

Raul

Mar 5, 2023

·

Stayed 1 night

Very safe neighborhood and super easy check-in

10

Joshua

May 29, 2023

·

Stayed 1 night

Great location

10

LYNDAL

Mar 10, 2025

·

Stayed 2 nights

Great staff. Super friendly and helpful. Perfect location for the Waxahachie sports complex

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Hot breakfast and waffles earn frequent compliments. Quality and variety are inconsistent, with several guests calling it limited or poor.

Related guest reviews

10

Karina

Jan 17, 2025

·

Stayed 1 night

I loved it that is why we came back very friendly and amazing breakfast

10

Tessia

Jul 3, 2024

·

Stayed 1 night

It was quiet and the staff was great. The breakfast was wonderful

6

Stephanie

Oct 6, 2024

·

Stayed 1 night

The shower was dirty, the baseboards were dirty. Breakfast was powdered eggs, sausage, or a waffle. Not much of a selection.

6

Jeffrey

Oct 25, 2025

·

Stayed 1 night

The first room we were given was 50 degrees and smelled like it had been sprayed for bugs. We were offered another room that was clear of bug smell and was confortable. Breakfast was bare boned. TV service did not work

10

Leopoldo

Aug 29, 2023

·

Stayed 2 nights

Room was very clean. Bed was very clean and comfortable. Bathroom was very clean. Breakfast was excellent and a great choice of waffles, scrambled eggs and breakfast sausage with a variety of juices and coffees. I will recommend Comfort Suites to everyone.

2

Stephen

Feb 29, 2024

·

Stayed 1 night

Toilet looked like it was taken off the floor and not put back right, corners of the bathroom and room were dirty, only one wash cloth available, trash can in the room still stuff from the previous customers, breakfast was terrible, bed was hard. Stay somewhere else !

10

Teresa

Sep 12, 2025

·

Stayed 1 night

Nice hotel. Good breakfast.

4

Erik

Aug 23, 2025

·

Stayed 1 night

My room had significant stains that looked like blood on the drapes. The sofa had a large stain on the arm rest. Sofa Linens were not in the room for the pull out sofa and the carpet needs to be shampooed/cleaned. The room didn’t smell fresh at all. Overall did it make do? Absolutely, but all these things and a terrible breakfast really canned the experience. Will not be staying again. Not worth the price that was charged. Will be letting individuals know to avoid the facility

4

emily

Nov 1, 2023

·

Stayed 2 nights

Booked and paid for reservation 3 months earlier, arrived late at night after driving 15 hours and flash flooding just wanting to crash into bed only to be told my reservation was lost! It was the start of a very frustrating stay. Only got breakfast one of the days because it was not very good. The pool was outdoors so couldn’t use it with the bad weather. The exercise room was a complete disappointment. Every piece of equipment was broken or had issues. There were no dumbbells or anything useful. The second night there our neighbor had two large dogs that barked so loud and so often I could not wait to get out of there. Only thing good about this place is proximity to shopping and restaurants. Would not stay here again.

10

Adina

Aug 14, 2025

·

Stayed 5 nights

I always enjoy hot breakfast options. Maybe larger coffee to go cups

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$99
March	$118
April	$104
May	$106
June	$121
July	$117
August	$116
September	$103
October	$123
November	$103
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $88	10 $85	11 $126	12 $111
13 $75	14 $79	15 $95	16 $89	17 $125	18 $188	19 $150
20 $75	21 $87	22 $102	23 $112	24 $112	25 $129	26 $125
27 $75	28 $76	29 $75	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $125	3 $125
4 $78	5 $96	6 $83	7 $83	8 $94	9 $142	10 $173
11 $105	12 $96	13 $102	14 $222	15 $280	16	17
18 $148	19 $148	20 $100	21 $104	22 $105	23 $133	24 $133
25 $85	26 $91	27 $99	28 $110	29 $108	30 $133	31 $128

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Waxahachie - Dallas

Have a question?

Considering this hotel for your Waxahachie trip?

Prices for upcoming dates