Barceló Maya Colonial - All Inclusive
201 $US
/nuit
Moyenne pour septembre
Prix pour Barceló Maya Colonial - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
201 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Barceló Maya Colonial - All Inclusive, les prix par nuit s'élèvent en moyenne à 193 $US pendant le mois le moins cher (octobre) et à 530 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 530 $US |
| mars | 408 $US |
| avril | 305 $US |
| mai | 208 $US |
| juin | 202 $US |
| juillet | 201 $US |
| août | 219 $US |
| septembre | 201 $US |
| octobre | 193 $US |
| novembre | 307 $US |
| décembre | 480 $US |
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sept. · 201 $US
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Le plus cher : janvier (env. 530 $US)
Le moins cher : octobre (env. 193 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergeme...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment une discothèque, un parc aquatique payant et courts de tennis extérieurs. Parmi les équipements et services offerts par cet hébergement de style colonial, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Xpu-Ha, faites confiance à cet hébergement qui dispose d'espaces événements mesurant 929 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pour combler vos petits creux, cet hébergement vous propose 4 restaurants. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 3 bars/lounges de l'hébergement. Un petit déjeuner buffet est offert gratuitement.
Chambres
Les 480 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision LCD. Les chambres sont dotées d'un balcon ou un patio. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Barceló Maya Colonial - All Inclusive à Xpu-Ha, vous profiterez d'un séjour au bord de la plage, à moins de 10 minutes de marche de Ecopark Kantun Chi et de Cénote Cristalino. Cet hébergement tout inclus se trouve à 3,2 km de Port de plaisance de Puerto Aventuras et à 4,7 km de Cénote de Chac Mool.
À proximité
Ecopark Kantun Chi(0.4 miles)
Cénote Cristalino(0.5 miles)
Cenote Azul(0.8 miles)
Cenote Jardin de l'Eden(1.2 miles)
Cénote de Chikinha(1.4 miles)
Plage de Xpu Há(1.4 miles)
Golf de Puerto Aventuras(1.6 miles)
Port de plaisance de Puerto Aventuras(2 miles)
Musée CEDAM(2 miles)
Baie de Fatima(2.2 miles)
Oasis Beach(2.4 miles)
Cénote de Chac Mool(2.5 miles)
Lagune Kantenah(2.7 miles)
Caleta Chac-hal-al(3.3 miles)
Cénote du Taj Mahal(3.8 miles)
Aéroport international Cozumel (CZM)(25.4 miles)
Aéroport international de Cancún (CUN)(49.5 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Carretera Chetumal Km 266, Xpu-Ha, Solidaridad, Quintana Roo, Mexique
Ecopark Kantun Chi (0.4 miles)
Cénote Cristalino (0.5 miles)
Cenote Azul (0.8 miles)
Cenote Jardin de l'Eden (1.2 miles)
Cénote de Chikinha (1.4 miles)
Plage de Xpu Há (1.4 miles)
Options de chambre
5
Suite Junior, en front de mer (Premium Level)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
570 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Supérieure
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
409 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Barceló Maya Colonial - All Inclusive
8.3
Très bien
Basé sur 1 000 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
32%
Familles
51%
Groupes
12%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Barceló Maya Colonial - Tout inclus, les voyageurs apprécient constamment l'ensemble vaste et familial avec plusieurs piscines, une large plage et l'accès à des hôtels affiliés offrant de nombreuses activités et spectacles, ce qui permet de faire beaucoup de choses sans quitter le complexe.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Barceló Maya Colonial - Tout inclus, les voyageurs apprécient constamment l'ensemble vaste et familial avec plusieurs piscines, une large plage et l'accès à des hôtels affiliés offrant de nombreuses activités et spectacles, ce qui permet de faire beaucoup de choses sans quitter le complexe.
Les avis soulignent fréquemment le personnel accueillant, mais font également état d'un enregistrement lent ou confus, de déménagements imprévus vers d'autres sections, d'informations limitées et de difficultés à obtenir des réservations pour le dîner à la carte. Les chambres sont généralement spacieuses mais datées, avec des commentaires récurrents sur l'humidité, des lits mous, des problèmes de climatisation ou d'entretien, et parfois du bruit près du théâtre. Les commentaires sur la nourriture sont mitigés : les buffets peuvent être fades ou répétitifs, tandis que certains restaurants spécialisés sont meilleurs ; plusieurs clients mentionnent de longues files d'attente et une disponibilité limitée, et certains signalent s'être sentis mal. Attendez-vous à un séjour vaste, pittoresque et riche en activités, idéal pour les familles et les groupes.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Grand complexe comprenant plusieurs hôtels, de nombreuses piscines, une large plage, des aires de jeux aquatiques pour enfants, des spectacles nocturnes et l'accès à des hôtels affiliés ; de nombreuses activités sur place (mini-golf, bowling, sports nautiques) et une salle de sport. Parmi les inconvénients courants figurent le bruit du théâtre le soir, le nombre limité de transats aux heures de pointe, des frais supplémentaires pour certaines activités et un manque de personnel dans les bars de la piscine.
Avis de voyageur à ce sujet
10
Roberto
1 août 2025
·
A séjourné 4 nuits
Great complex with 5 hotels within walkable range. Lots of choices of pools, restaurants, bars, entertainment.
Great complex with 5 hotels within walkable range. Lots of choices of pools, restaurants, bars, entertainment.
10
Luis
31 oct. 2025
·
A séjourné 4 nuits
Always is a good time to stay there and enjoy all the beautiful landscapes, endless pool the bar and the excellent service, also you can visit three more Barcelo's around in the property and walk all along in the property to exercise or just to enjoy the sea. The gym there is huge, the food is excellent. The only thing I didn't like is the rocks in the beach you have to wear water shoes. This is my four time that I stay there, three times in " Barcelo riviera Maya and one Barcelo Maya Colonial. Exellent Hotels
Always is a good time to stay there and enjoy all the beautiful landscapes, endless pool the bar and the excellent service, also you can visit three more Barcelo's around in the property and walk all along in the property to exercise or just to enjoy the sea. The gym there is huge, the food is excellent. The only thing I didn't like is the rocks in the beach you have to wear water shoes. This is my four time that I stay there, three times in " Barcelo riviera Maya and one Barcelo Maya Colonial. Exellent Hotels
10
Wendy T
25 oct. 2025
·
A séjourné 10 nuits
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
10
Rusman
17 août 2025
·
A séjourné 5 nuits
big resort, many amenities
big resort, many amenities
10
ashley
20 juil. 2024
·
A séjourné 5 nuits
I absolutely love that you can use all properties attached from pools to activities or restaurants
I absolutely love that you can use all properties attached from pools to activities or restaurants
10
Jon Alan
6 nov. 2024
·
A séjourné 6 nuits
We had a great time on our vacation. Very relaxing location, great amenities, great pools, and great food! Would certainly book again!
We had a great time on our vacation. Very relaxing location, great amenities, great pools, and great food! Would certainly book again!
8
Michael
14 mai 2025
·
A séjourné 9 nuits
Barcelo Maya Colonial has everything you could want at a resort, great staff, awesome pools and beaches. The food was great at buffets and the a la carts. Our only complaint were the twin beds in our regular room were uncomfortable had quite pronounced divets in the centre, meaning we were constantly sliding towards the middle of the bed. Everything else was A+.
Barcelo Maya Colonial has everything you could want at a resort, great staff, awesome pools and beaches. The food was great at buffets and the a la carts. Our only complaint were the twin beds in our regular room were uncomfortable had quite pronounced divets in the centre, meaning we were constantly sliding towards the middle of the bed. Everything else was A+.
10
STEVEN
13 mai 2024
·
A séjourné 1 nuit
Great all inclusive. This resort is one of six resorts all connected together and owned by the same company. Guests can freely travel between the resorts and enjoy the other resorts.
Great all inclusive. This resort is one of six resorts all connected together and owned by the same company. Guests can freely travel between the resorts and enjoy the other resorts.
8
Lucas James
31 déc. 2024
·
A séjourné 6 nuits
The property was clean and beautiful. Staff were friendly and mostly attentive. The evening shows were good and the food in the buffet was plentiful. The restaurants were difficult to get into and most of our dinner reservations were for 9:00 to 9:30 at night. The house red wine was awful, but wine in the restaurants were good. The pools were awesome and the beaches were clean and gorgeous. I didn't try the spa, but heard it was nice. The gym was great!
The property was clean and beautiful. Staff were friendly and mostly attentive. The evening shows were good and the food in the buffet was plentiful. The restaurants were difficult to get into and most of our dinner reservations were for 9:00 to 9:30 at night. The house red wine was awful, but wine in the restaurants were good. The pools were awesome and the beaches were clean and gorgeous. I didn't try the spa, but heard it was nice. The gym was great!
10
Gwendolyn
13 oct. 2025
·
A séjourné 4 nuits
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les jardins et les espaces communs sont souvent décrits comme propres et bien entretenus. Cependant, plusieurs critiques mentionnent des chambres humides, de la moisissure ou des parasites occasionnels, et une propreté de la piscine parfois aléatoire.
Avis de voyageur à ce sujet
10
Nizar
14 août 2024
·
A séjourné 6 nuits
Clean, great eating options, respectful staff. I hated the room as the floor, mirrors, beds, and all other surfaces were always wet. The Air Condition unit should be fixed. Thanks,
Clean, great eating options, respectful staff. I hated the room as the floor, mirrors, beds, and all other surfaces were always wet. The Air Condition unit should be fixed. Thanks,
10
Richard
11 juin 2025
·
A séjourné 11 nuits
This is the second time I have been to the property. It is very nice, rooms are comfortable, pool is wonderful. Great value all around.
This is the second time I have been to the property. It is very nice, rooms are comfortable, pool is wonderful. Great value all around.
10
Frank
13 mars 2025
·
A séjourné 7 nuits
Everything was clean and well taken care of
Everything was clean and well taken care of
10
Jorge Amador
26 oct. 2025
·
A séjourné 4 nuits
The room was sparkling clean, the pool was perfect, a lot of choices to eat, had a great time 💯!!!
The room was sparkling clean, the pool was perfect, a lot of choices to eat, had a great time 💯!!!
8
Inga
16 déc. 2024
·
A séjourné 7 nuits
Beautiful property. Very well maintained. Our room was in bad shape though. Black mild in bathroom, door didn’t unlock properly. Resort food was good
Beautiful property. Very well maintained. Our room was in bad shape though. Black mild in bathroom, door didn’t unlock properly. Resort food was good
10
Aldo
13 oct. 2025
·
A séjourné 3 nuits
Pues al fin me pude hospedar aquí y va una reseña completa y honesta, La comida si está buena más no es una chulada, todos los días varía la comida y toda en buen estado, los trabajadores todos muy amables tanto con el cliente nacional como internacional, las habitaciones muy cómodas y acogedoras, solo lo único malo es que se escuchan los ruidos de las habitaciones de alrededor, las albercas están padrísimas muy disfrutables solo que les hace falta más limpieza por que hay mucha basura y lama en los bordes, la playa siempre estuvo limpia, siempre hubo camastros, definitivamente le doy un 8/10 y lo recomendaría a conocidos.
Pues al fin me pude hospedar aquí y va una reseña completa y honesta, La comida si está buena más no es una chulada, todos los días varía la comida y toda en buen estado, los trabajadores todos muy amables tanto con el cliente nacional como internacional, las habitaciones muy cómodas y acogedoras, solo lo único malo es que se escuchan los ruidos de las habitaciones de alrededor, las albercas están padrísimas muy disfrutables solo que les hace falta más limpieza por que hay mucha basura y lama en los bordes, la playa siempre estuvo limpia, siempre hubo camastros, definitivamente le doy un 8/10 y lo recomendaría a conocidos.
10
Francis
19 août 2025
·
A séjourné 7 nuits
Cockroach un the room, could happen anywhere.
Cockroach un the room, could happen anywhere.
6
Aref
23 juil. 2024
·
A séjourné 7 nuits
Room was nasty, we got there and blankets were dirty, shower was dirty and with mold around, room has musty smell and it was humid, if you care about how clean the room is then this is NOT your hotel. I would NOT recommend it for a clean person. Hotel lobby was leaking from the ceiling. Food was excellent at the buffet and redtaurants were not thay good. Restaurants were diffocult to get reservations due to small size. No food stations aroind pools like other resorts ive visited. Pool was good and the beach area was nice.
Room was nasty, we got there and blankets were dirty, shower was dirty and with mold around, room has musty smell and it was humid, if you care about how clean the room is then this is NOT your hotel. I would NOT recommend it for a clean person. Hotel lobby was leaking from the ceiling. Food was excellent at the buffet and redtaurants were not thay good. Restaurants were diffocult to get reservations due to small size. No food stations aroind pools like other resorts ive visited. Pool was good and the beach area was nice.
6
Jozef Edward
13 juil. 2025
·
A séjourné 5 nuits
the food is good, everything is fine, only the rooms are dirty
the food is good, everything is fine, only the rooms are dirty
8
Daniel
11 juin 2025
·
A séjourné 4 nuits
Always clean, grounds and gardens are meticulously maintained. Rooms are good size and nicely furnished. Fridge is restocked daily. You will get your steps in as this is a huge resort. Food is plentiful and par for the course for an all-inclusive.
Always clean, grounds and gardens are meticulously maintained. Rooms are good size and nicely furnished. Fridge is restocked daily. You will get your steps in as this is a huge resort. Food is plentiful and par for the course for an all-inclusive.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses mais datées, avec des signalements fréquents d'humidité, de lits mous ou petits, de problèmes de climatisation et de bruit dans certains bâtiments ; certains clients remarquent des accessoires usés. Le bruit du théâtre peut se propager dans les chambres.
Avis de voyageur à ce sujet
10
Wendy T
25 oct. 2025
·
A séjourné 10 nuits
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
6
Jeannine
22 févr. 2024
·
A séjourné 7 nuits
There are lots to do at this resort however lots of things cost extra so while it was all inclusive there were lots of activities that were at an extra charge (bowling, surf and rider, all tennis courts and mini golf after 7). There are lots of restaurants to choose from and quality at the a la cartes was good but buffet food was always the same and bland. We have a gluten intolerance and there were lots of options and they were very good at accommodating that. The rooms are very damp (our beds and clothes always felt damp) even with the air conditioner running and the showers are not that nice. It’s a large resort so lots of walking involved. Be prepared to go reserve your cots very early in the morning otherwise they are all taken even though it says you can’t reserve cots.
There are lots to do at this resort however lots of things cost extra so while it was all inclusive there were lots of activities that were at an extra charge (bowling, surf and rider, all tennis courts and mini golf after 7). There are lots of restaurants to choose from and quality at the a la cartes was good but buffet food was always the same and bland. We have a gluten intolerance and there were lots of options and they were very good at accommodating that. The rooms are very damp (our beds and clothes always felt damp) even with the air conditioner running and the showers are not that nice. It’s a large resort so lots of walking involved. Be prepared to go reserve your cots very early in the morning otherwise they are all taken even though it says you can’t reserve cots.
10
Lisa
6 avr. 2025
·
A séjourné 7 nuits
We had an amazing family vacation. This is our seventh time staying in the Riviera Maya on many different properties and this vacation was by far for the best. This property has so many great things for whatever you wanna do during your vacation. Great location for excursions- no long travel time. I will say the rooms are very dated though, and the air conditioning was moldy and fan made noise but other than that it was a fabulous trip and will come back. If room esthetics are important to u than this may not be your resort. The beach and pools were amazing! Friendly staff. Food was great! I was nervous about the food but really enjoyed buffets and restaurants! Bonus that There are cenotes right across the street which are incredible . Definitely would recommend this resort!
We had an amazing family vacation. This is our seventh time staying in the Riviera Maya on many different properties and this vacation was by far for the best. This property has so many great things for whatever you wanna do during your vacation. Great location for excursions- no long travel time. I will say the rooms are very dated though, and the air conditioning was moldy and fan made noise but other than that it was a fabulous trip and will come back. If room esthetics are important to u than this may not be your resort. The beach and pools were amazing! Friendly staff. Food was great! I was nervous about the food but really enjoyed buffets and restaurants! Bonus that There are cenotes right across the street which are incredible . Definitely would recommend this resort!
8
Christopher Jason Michael
24 mars 2024
·
A séjourné 14 nuits
- Beds are not queen size as their website states (more like a double / standard). - Buffets provided plenty of options - Common area bathrooms need a lot of TLC (urinals leaking all over floors in multiple bathrooms, sink sensors not working) - AC in our room made excessive noise if turned too high. - A la carte restaurant food quality is ok - not great. - resort has a lot of amenities on one property - there's plenty for all ages. We travelled with a group of 11 with age range of 6 - 48 - everyone had a great time. Would I return? Yes - even with the down sides - the property has plenty to offer for families at its price point.
- Beds are not queen size as their website states (more like a double / standard). - Buffets provided plenty of options - Common area bathrooms need a lot of TLC (urinals leaking all over floors in multiple bathrooms, sink sensors not working) - AC in our room made excessive noise if turned too high. - A la carte restaurant food quality is ok - not great. - resort has a lot of amenities on one property - there's plenty for all ages. We travelled with a group of 11 with age range of 6 - 48 - everyone had a great time. Would I return? Yes - even with the down sides - the property has plenty to offer for families at its price point.
6
Reiniel
9 août 2025
·
A séjourné 5 nuits
the rooms need maintenance
the rooms need maintenance
8
Derek
14 juil. 2024
·
A séjourné 5 nuits
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
8
Ann
17 août 2024
·
A séjourné 4 nuits
Immaculate greenery. Rooms need updating, been the same for at least the past 15 years.
Immaculate greenery. Rooms need updating, been the same for at least the past 15 years.
6
Joshua
21 août 2023
·
Honest review. Our first several days at Barcelo Maya Colonial were not good. We were in a first floor room which we could hear everything and it kept us up during the night from drunk people coming home from the bar and early sports games in the morning. In addition, there were numerous times that staff scanned into our room even when we had the do not disturb sign on. Luckily, we asked to move rooms and the staff moved us to floor 3 which was a lot quieter and more peaceful for us. The staff here were super hard working and friendly, they were great. We didn’t like the massive feel of the resort, most things were a very far walk. The cleanliness of the pool and room bathrooms were bad at times. Pros: - Good A La Carte meal options -Good options at buffets - Great staff - Nice pool area, and the ocean was rocky but nice for swimming and snorkelling - Good sports facilities and other options for activities Cons: - Almost all extra activities and services costed an additional amount, which is unexpected at an all inclusive. Felt like a money grab. - Rooms had some mild and mildew smell, first floor was unbearably loud. - The pools were only about 3 feet deep everywhere, good for kids but not for adults.
Honest review. Our first several days at Barcelo Maya Colonial were not good. We were in a first floor room which we could hear everything and it kept us up during the night from drunk people coming home from the bar and early sports games in the morning. In addition, there were numerous times that staff scanned into our room even when we had the do not disturb sign on. Luckily, we asked to move rooms and the staff moved us to floor 3 which was a lot quieter and more peaceful for us. The staff here were super hard working and friendly, they were great. We didn’t like the massive feel of the resort, most things were a very far walk. The cleanliness of the pool and room bathrooms were bad at times. Pros: - Good A La Carte meal options -Good options at buffets - Great staff - Nice pool area, and the ocean was rocky but nice for swimming and snorkelling - Good sports facilities and other options for activities Cons: - Almost all extra activities and services costed an additional amount, which is unexpected at an all inclusive. Felt like a money grab. - Rooms had some mild and mildew smell, first floor was unbearably loud. - The pools were only about 3 feet deep everywhere, good for kids but not for adults.
8
moises
27 juil. 2025
·
A séjourné 4 nuits
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
6
Harrison
24 août 2024
·
A séjourné 7 nuits
Nice, quiet, family friendly, clean beach, but They need to update their beds. Our beds were terrible to sleep on.
Nice, quiet, family friendly, clean beach, but They need to update their beds. Our beds were terrible to sleep on.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux membres du personnel sont aimables et serviables, et certains responsables assurent un excellent service de relance. Les problèmes récurrents comprennent un enregistrement lent ou confus, des affectations inattendues à d'autres sections, des informations limitées, un service limité au bord de la piscine/sur la plage et des difficultés à obtenir des réservations pour le dîner.
Avis de voyageur à ce sujet
10
RICARDO
3 juin 2025
·
A séjourné 5 nuits
We had a great experience at the Barcelo Colonial. We went 14 years ago and we are so glad we went back. The resort is extremely clean. We had amazing service from all the staff. They went above and beyond. The food was great and the a la carte restaurant were very good as well. The beach was clean and beautiful. The resort has a really good night club, shopping mall area and the sports bar was really nice too. Drinks were really good too. I have no complaints at ALL and we will definitely be back. This resort is 10/10 and I will recommend it to everyone.
We had a great experience at the Barcelo Colonial. We went 14 years ago and we are so glad we went back. The resort is extremely clean. We had amazing service from all the staff. They went above and beyond. The food was great and the a la carte restaurant were very good as well. The beach was clean and beautiful. The resort has a really good night club, shopping mall area and the sports bar was really nice too. Drinks were really good too. I have no complaints at ALL and we will definitely be back. This resort is 10/10 and I will recommend it to everyone.
8
Nia
25 oct. 2025
·
A séjourné 5 nuits
Staff were friendly. The gym didn’t have much to offer. Our door lock/ key reader stopped working the second day and took a while to fix. My only real complaint was the food hours. Dinning didn’t open until 7am, which also meant no coffee until 7am, which is a problem when we wake up at 5, and some days had activities picking us up by 630. The grounds and pool were nice.
Staff were friendly. The gym didn’t have much to offer. Our door lock/ key reader stopped working the second day and took a while to fix. My only real complaint was the food hours. Dinning didn’t open until 7am, which also meant no coffee until 7am, which is a problem when we wake up at 5, and some days had activities picking us up by 630. The grounds and pool were nice.
8
Nora
29 juin 2025
·
A séjourné 8 nuits
Exceptional Service Recovery by Manuel Santamaria! Our June 2025 stay at Barceló Maya Colonial started with significant challenges: a misleading quote for a stay extension, costing us extra and forcing us to rebook flights and excursions multiple times. Our room also had issues like a broken fridge, running toilet, and faulty AC. The situation dramatically improved thanks to Manuel Santamaria, the Accommodation Manager. Manuel personally intervened, demonstrating an outstanding commitment to guest satisfaction. He listened attentively and proactively offered significant accommodations for the rest of our stay, including a move to a premium suite, Premium privileges, and a much appreciated couples massage. These gestures not only resolved our immediate discomfort but truly showcased Barceló's potential for excellent service recovery. Manuel's professionalism and genuine desire to ensure our comfort made a profound difference, transforming a difficult experience into a positive one. We are incredibly grateful for his direct and effective approach. While initial issues were frustrating, Manuel Santamaria's exemplary service has restored our confidence in Barceló Maya Colonial. Thank you, Manuel, for demonstrating true hospitality. We can’t wait to return for another visit.
Exceptional Service Recovery by Manuel Santamaria! Our June 2025 stay at Barceló Maya Colonial started with significant challenges: a misleading quote for a stay extension, costing us extra and forcing us to rebook flights and excursions multiple times. Our room also had issues like a broken fridge, running toilet, and faulty AC. The situation dramatically improved thanks to Manuel Santamaria, the Accommodation Manager. Manuel personally intervened, demonstrating an outstanding commitment to guest satisfaction. He listened attentively and proactively offered significant accommodations for the rest of our stay, including a move to a premium suite, Premium privileges, and a much appreciated couples massage. These gestures not only resolved our immediate discomfort but truly showcased Barceló's potential for excellent service recovery. Manuel's professionalism and genuine desire to ensure our comfort made a profound difference, transforming a difficult experience into a positive one. We are incredibly grateful for his direct and effective approach. While initial issues were frustrating, Manuel Santamaria's exemplary service has restored our confidence in Barceló Maya Colonial. Thank you, Manuel, for demonstrating true hospitality. We can’t wait to return for another visit.
8
Alejandro
22 août 2025
·
A séjourné 4 nuits
Need to improve the check in
Need to improve the check in
2
Andrii
19 déc. 2023
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A séjourné 7 nuits
One of the worst stays, people at the check-in were very rude. No welcome drink, no smiles. They told me they didn't have any rooms available and they had to move me to another hotel, after arguing the guy took my passport and disappeared for 15 minutes(I was with 2 kids after a 9-hour flight) when he came back he found a room with one king bed for FOUR PEOPLE on thethird floor but he didn’t even mention that. So after I went to the room I had to come back and ask for another room with two queen beds. Also, that guy didn’t like my signature on the receip and asked me to redo it in very rude form. Room: shower head broken, ironing board broken, toilet leaking, nasty smell in the room, cards to open the door were discharging all the time, so when you come to the room and find out you cant open the room you have to go to the lobby which is 7min walk to recharge it. Food I would probably rate 2/10. Buffet food don’t have to much choice and doesn’t taste good at all. I give those 2 stars only for food from the restaurants, it was really good but you can go only to 4 restaurants for your stay. Pools they don’t clean well, I saw bunch of dirt swimming on top, and my son got some bacteria and was throwing up all night. I spoke with other people and they got that bacteria too. The beach is really beautiful and there was no sargassum at all. Spa was good too. Most of the stuff doesn’t speak English so you have to translate for them to Spanish with your phone.
One of the worst stays, people at the check-in were very rude. No welcome drink, no smiles. They told me they didn't have any rooms available and they had to move me to another hotel, after arguing the guy took my passport and disappeared for 15 minutes(I was with 2 kids after a 9-hour flight) when he came back he found a room with one king bed for FOUR PEOPLE on thethird floor but he didn’t even mention that. So after I went to the room I had to come back and ask for another room with two queen beds. Also, that guy didn’t like my signature on the receip and asked me to redo it in very rude form. Room: shower head broken, ironing board broken, toilet leaking, nasty smell in the room, cards to open the door were discharging all the time, so when you come to the room and find out you cant open the room you have to go to the lobby which is 7min walk to recharge it. Food I would probably rate 2/10. Buffet food don’t have to much choice and doesn’t taste good at all. I give those 2 stars only for food from the restaurants, it was really good but you can go only to 4 restaurants for your stay. Pools they don’t clean well, I saw bunch of dirt swimming on top, and my son got some bacteria and was throwing up all night. I spoke with other people and they got that bacteria too. The beach is really beautiful and there was no sargassum at all. Spa was good too. Most of the stuff doesn’t speak English so you have to translate for them to Spanish with your phone.
8
Mijung
3 févr. 2025
·
A séjourné 7 nuits
staying at this property was absolutely amazing except guest service agents are not that helpful nor Front desk. They seem to be ignorant sometimes whenever I asked for help in arranging booking or asking for bill changes.
staying at this property was absolutely amazing except guest service agents are not that helpful nor Front desk. They seem to be ignorant sometimes whenever I asked for help in arranging booking or asking for bill changes.
10
Daniel
2 déc. 2024
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A séjourné 8 nuits
We have been coming back to Barcelo for many years and we love the resort. However, we had an issue with the check in this time. We arrived late in the night and were told our reservation was changed from Colonial to the Beach hotel, 1 km away to ride my wheelchair after a long traveling day. I told the associate it is unacceptable, and he needs to honor my reservation at Colonial. It took us half an hour of discussions until he agreed to give us a room at Colonial hotel. Totally unacceptable behavior. If this was our first time at Barcelo, my review would have been one star.
We have been coming back to Barcelo for many years and we love the resort. However, we had an issue with the check in this time. We arrived late in the night and were told our reservation was changed from Colonial to the Beach hotel, 1 km away to ride my wheelchair after a long traveling day. I told the associate it is unacceptable, and he needs to honor my reservation at Colonial. It took us half an hour of discussions until he agreed to give us a room at Colonial hotel. Totally unacceptable behavior. If this was our first time at Barcelo, my review would have been one star.
8
moises
27 juil. 2025
·
A séjourné 4 nuits
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
10
Jennifer M
13 avr. 2025
·
A séjourné 7 nuits
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
2
Ninos
18 sept. 2025
·
A séjourné 5 nuits
The customer service is bad not welcoming and don’t do what u ask for, for an example I needed extra towels or a pack of coffee, it never came. There are two buffets, we still had to wait in a long line to get a table. They don’t explain anything and the resort is not clean and needs serious renovations! We had leakage in the room and they didn’t change our room until we complained the next day again. U pay for premium level but u get zero benefits! Not going back again! Waste of money and time!
The customer service is bad not welcoming and don’t do what u ask for, for an example I needed extra towels or a pack of coffee, it never came. There are two buffets, we still had to wait in a long line to get a table. They don’t explain anything and the resort is not clean and needs serious renovations! We had leakage in the room and they didn’t change our room until we complained the next day again. U pay for premium level but u get zero benefits! Not going back again! Waste of money and time!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre en bord de mer avec une eau claire pour la plongée en apnée et des tortues de mer fréquentes ; des cénotes et des excursions sont à proximité, mais l'établissement se trouve à environ 1,5 heure de l'aéroport. Le complexe est immense, avec des navettes internes, mais nécessite tout de même beaucoup de marche.
Avis de voyageur à ce sujet
8
Adam Lee
20 mars 2024
·
A séjourné 7 nuits
Was a great trip. Lots to do you don’t even have to leave the resort If you do lots of stuff super close by. Out front check out the turtles stingrays and lots of other fish!!
Was a great trip. Lots to do you don’t even have to leave the resort If you do lots of stuff super close by. Out front check out the turtles stingrays and lots of other fish!!
8
Shawn
30 mars 2024
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A séjourné 7 nuits
Beautiful property, great beach and pool. Front desk was under staffed, bartenders were understaffed. Took a property transport to Playa and had issues finding their drop off again as it is tucked down a little side street, they got mad at me when I asked a taxi for directions to their drop off, apparently transports and taxis don’t get along…who knew?
Beautiful property, great beach and pool. Front desk was under staffed, bartenders were understaffed. Took a property transport to Playa and had issues finding their drop off again as it is tucked down a little side street, they got mad at me when I asked a taxi for directions to their drop off, apparently transports and taxis don’t get along…who knew?
6
Omar
13 août 2025
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A séjourné 4 nuits
Overall the property is well kept , we had issues with our room the first night. Issues were taken care of right away, after we made them aware of it. The food is ok, not great . Most of it looks good , but very bland . To get a dine in restaurant , you must reserve in advance .Some restaurants weren’t available during our stay . Food at the restaurants we did eat , were ok. The pool area is great, with a really cool kids area ! The beach area is great! There are 2 swim up bars . Theres very few wait staff for such a big bar area . Theres a shopping center with a sports bar . That bar has 24hr snack Buffet. The beach doesn’t have drink service either . Keep in mind there are other properties attached , but we only stayed at the Colonial. Also the property is one hour 25 minutes from the airport . Keep that in mind if you don’t like to be late .
Overall the property is well kept , we had issues with our room the first night. Issues were taken care of right away, after we made them aware of it. The food is ok, not great . Most of it looks good , but very bland . To get a dine in restaurant , you must reserve in advance .Some restaurants weren’t available during our stay . Food at the restaurants we did eat , were ok. The pool area is great, with a really cool kids area ! The beach area is great! There are 2 swim up bars . Theres very few wait staff for such a big bar area . Theres a shopping center with a sports bar . That bar has 24hr snack Buffet. The beach doesn’t have drink service either . Keep in mind there are other properties attached , but we only stayed at the Colonial. Also the property is one hour 25 minutes from the airport . Keep that in mind if you don’t like to be late .
10
Sebastian Rodriguez
13 août 2025
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A séjourné 7 nuits
Loved this place. So many options to eat, drink and relax!! Very well kept beach with activities to enjoy. We spent a week and could have easily gone for 2 or 3 without getting bored. Highly recommend it for couples or families!! Also, we bought a package through Expedia and saved a lot.
Loved this place. So many options to eat, drink and relax!! Very well kept beach with activities to enjoy. We spent a week and could have easily gone for 2 or 3 without getting bored. Highly recommend it for couples or families!! Also, we bought a package through Expedia and saved a lot.
10
Kathleen Grace
17 mars 2024
·
A séjourné 8 nuits
Beautiful resort with a perfect beach for snorkeling. Food, service and entertainment was good but what really put it over the top was inclusion of water sport activities, daytime mini golf and walkable distance to several cenotes. We hope to stay again.
Beautiful resort with a perfect beach for snorkeling. Food, service and entertainment was good but what really put it over the top was inclusion of water sport activities, daytime mini golf and walkable distance to several cenotes. We hope to stay again.
10
Robert
27 juin 2025
·
A séjourné 7 nuits
We had such an excellent trip to the Barcelo Maya Colonial! As a family with children (7 & 14) we have been to the area three times now. This was, by far, our favorite trip to date. The 5 resorts are all essentially linked together. You stay in one but can use any of the pools, restaurants, and activities at all of them. There is a double-decker bus that makes stops all around the complex and runs almost 24/7.
We had such an excellent trip to the Barcelo Maya Colonial! As a family with children (7 & 14) we have been to the area three times now. This was, by far, our favorite trip to date. The 5 resorts are all essentially linked together. You stay in one but can use any of the pools, restaurants, and activities at all of them. There is a double-decker bus that makes stops all around the complex and runs almost 24/7.
8
Clara
2 déc. 2024
·
A séjourné 6 nuits
This is a wonderful property. Snorkeling is fantastic. The kids slide area is perfect for all age kids. The facilities are very clean and well kept. The food and the details they take for the kid’s desserts to make them feel special, is unparalleled. I appreciate all loud music ends by 10:00pm. I love taking my family to this property. It did not earn 5 stars this visit. The check in process was cumbersome. The room wasn’t ready at the time promised, and it was up to the customer to check in every so often to see when the room would be ready after that. I would have appreciated a “we’re so sorry your room wasn’t ready at the time promised, let me get your number so we can let you know as soon as it is so you can enjoy your time at the property” I didn’t appreciate the homework. The expectation as to what to do with all of our luggage while we waited was not explained until we came back and asked for the process, nor was the luggage offered to be delivered upon our arrival to the room at any point. I know this being a Barcelo property they will make sure this doesn't happen to anyone else and use this experience to learn and grow.
This is a wonderful property. Snorkeling is fantastic. The kids slide area is perfect for all age kids. The facilities are very clean and well kept. The food and the details they take for the kid’s desserts to make them feel special, is unparalleled. I appreciate all loud music ends by 10:00pm. I love taking my family to this property. It did not earn 5 stars this visit. The check in process was cumbersome. The room wasn’t ready at the time promised, and it was up to the customer to check in every so often to see when the room would be ready after that. I would have appreciated a “we’re so sorry your room wasn’t ready at the time promised, let me get your number so we can let you know as soon as it is so you can enjoy your time at the property” I didn’t appreciate the homework. The expectation as to what to do with all of our luggage while we waited was not explained until we came back and asked for the process, nor was the luggage offered to be delivered upon our arrival to the room at any point. I know this being a Barcelo property they will make sure this doesn't happen to anyone else and use this experience to learn and grow.
6
Olga
19 juil. 2025
·
A séjourné 4 nuits
The staff is very friendly and property is clean and taken care of. The food was a disappointment, lots of junk food, not many healthy choices and very crowded during meal times. The beach areas are nice, however it is quite difficult getting into the water, although it seems like a sandy beach, there are a lot sharp rocks at the bottom of the sea. Check out the eco park Kantun-chi across the highway, the underground river tour was amazing.
The staff is very friendly and property is clean and taken care of. The food was a disappointment, lots of junk food, not many healthy choices and very crowded during meal times. The beach areas are nice, however it is quite difficult getting into the water, although it seems like a sandy beach, there are a lot sharp rocks at the bottom of the sea. Check out the eco park Kantun-chi across the highway, the underground river tour was amazing.
10
Hector
15 mai 2025
·
A séjourné 6 nuits
The property is beautiful and we enjoyed it a lot. The only downside was its large size, which meant a lot of walking from the bedroom to the buffet or pool. However, it was worth it, and I'd like to return.
The property is beautiful and we enjoyed it a lot. The only downside was its large size, which meant a lot of walking from the bedroom to the buffet or pool. However, it was worth it, and I'd like to return.
10
Sara
25 févr. 2024
·
A séjourné 6 nuits
Beautiful location, incredible beach. Lots to do every day on the property and amazing excursions to Tulum and swimming in caves.
Beautiful location, incredible beach. Lots to do every day on the property and amazing excursions to Tulum and swimming in caves.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur la nourriture sont mitigés : les buffets sont copieux mais souvent fades, froids ou répétitifs, tandis que plusieurs restaurants à la carte sont meilleurs mais difficiles à réserver et limités par la durée du séjour. Certains signalent de longues files d'attente, des boissons diluées et quelques cas de maladie.
Avis de voyageur à ce sujet
8
Veronica Maria
5 août 2025
·
A séjourné 6 nuits
More availability for dinner options due to good restaurants are booked days in advance and always full.
More availability for dinner options due to good restaurants are booked days in advance and always full.
6
Caitlin
16 août 2025
·
A séjourné 4 nuits
Drinks and food were absolutely terrible. Didn’t matter from the buffet, grills, or a la carte restaurants.
Drinks and food were absolutely terrible. Didn’t matter from the buffet, grills, or a la carte restaurants.
6
Valeria
11 août 2025
·
A séjourné 4 nuits
Nice premises, pool and beach. Fun entertainment options. Poor food quality in the buffet style restaurants. Always cold and poor taste. Room service took 2 plus hours and one time didn’t even show up. We booked premium option and that allowed us to attend a la carte restaurants, but not option to choose which ones we wanted to go. The food was acceptable but again? Good and lacks taste. Italian was our best experience in service and food quality. We stayed for 4 days and is okay for the price. Will not return.
Nice premises, pool and beach. Fun entertainment options. Poor food quality in the buffet style restaurants. Always cold and poor taste. Room service took 2 plus hours and one time didn’t even show up. We booked premium option and that allowed us to attend a la carte restaurants, but not option to choose which ones we wanted to go. The food was acceptable but again? Good and lacks taste. Italian was our best experience in service and food quality. We stayed for 4 days and is okay for the price. Will not return.
10
Evelyn
19 janv. 2024
·
The only disappointment was the inability to make restaurant reservations in advance. We were looking forward to enjoying the different restaurant options as promoted vs buffet every morning and night (tho no complaints about the food at the buffet), but even tho we attempted to book right after arrival, we were able to secure only two restaurant reservations.
The only disappointment was the inability to make restaurant reservations in advance. We were looking forward to enjoying the different restaurant options as promoted vs buffet every morning and night (tho no complaints about the food at the buffet), but even tho we attempted to book right after arrival, we were able to secure only two restaurant reservations.
6
Alejandra
27 janv. 2025
·
A séjourné 3 nuits
It was good, the check in took a long time. The beds were very little for two. The buffet food was ok much better the food at the restaurants.
It was good, the check in took a long time. The beds were very little for two. The buffet food was ok much better the food at the restaurants.
8
Derek
14 juil. 2024
·
A séjourné 5 nuits
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
6
Alexandra
1 juin 2025
·
A séjourné 6 nuits
It's just okay here. The food was the worst part for sure. The a la carte spots (Kyoto and Marenostrum) are not worth the reservation. The buffets have some good bits in them, but all pork and beef meals were so overcooked. Anything with a tortilla was hard as rock and I could barely bite through. All mixed drinks are meh. If you just want to get drunk, you'll be fine. If you want something delicious to sip on the beach, that won't happen. The rooms are totally fine. Downside is that they are not well enough sound proofed. Could hear our neighbour speaking as if he was in our room. Children wildin' out at midnight for some reason, and their parents laughing loudly. The way the hotel is shaped makes everything echo in the hallways. Pools are gross. Not the staff's fault at all!! You can plainly see all staff work so hard, but tourists are annoying. Limes and other mystery stuff floating in the pools. Along with so much beach sand at the bottom. But the pools are empty after dinner. An evening swim was wonderful. Very safe to leave your belongings at the chairs or hammocks. Not enough shade around the pool, for me personally. The beaches were the best part. The ocean is so warm! The birds arent annoying like Canadian seagulls. They are just hanging out and catching fish. Plenty of shade at the beach with the palm trees. The beach is also dead 4pm onwards. It's also nice and windy, you won't overheat.
It's just okay here. The food was the worst part for sure. The a la carte spots (Kyoto and Marenostrum) are not worth the reservation. The buffets have some good bits in them, but all pork and beef meals were so overcooked. Anything with a tortilla was hard as rock and I could barely bite through. All mixed drinks are meh. If you just want to get drunk, you'll be fine. If you want something delicious to sip on the beach, that won't happen. The rooms are totally fine. Downside is that they are not well enough sound proofed. Could hear our neighbour speaking as if he was in our room. Children wildin' out at midnight for some reason, and their parents laughing loudly. The way the hotel is shaped makes everything echo in the hallways. Pools are gross. Not the staff's fault at all!! You can plainly see all staff work so hard, but tourists are annoying. Limes and other mystery stuff floating in the pools. Along with so much beach sand at the bottom. But the pools are empty after dinner. An evening swim was wonderful. Very safe to leave your belongings at the chairs or hammocks. Not enough shade around the pool, for me personally. The beaches were the best part. The ocean is so warm! The birds arent annoying like Canadian seagulls. They are just hanging out and catching fish. Plenty of shade at the beach with the palm trees. The beach is also dead 4pm onwards. It's also nice and windy, you won't overheat.
6
Simon
21 sept. 2025
·
A séjourné 2 nuits
La comida y cena del bufet MUY mala y que te condicionen a reservar para los buenos restaurantes y solo si estás 3 o más noches puedes comer ahí.
La comida y cena del bufet MUY mala y que te condicionen a reservar para los buenos restaurantes y solo si estás 3 o más noches puedes comer ahí.
10
Gwendolyn
13 oct. 2025
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A séjourné 4 nuits
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
10
Jennifer M
13 avr. 2025
·
A séjourné 7 nuits
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Rugiyya
19 nov. 2023
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A séjourné 7 nuits
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10
Yacine
13 août 2023
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A séjourné 10 nuits
Nous avons adoré notre séjour, Très agréable confortable , trés propre , bien équipé le personnel est exceptionnel, l'ambiance super conviviale, et trés familiale. Notre séjour a cet hôtel a été mémorable, je le recommande fortement
Nous avons adoré notre séjour, Très agréable confortable , trés propre , bien équipé le personnel est exceptionnel, l'ambiance super conviviale, et trés familiale. Notre séjour a cet hôtel a été mémorable, je le recommande fortement
10
Benjamin Thomas
9 août 2023
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A séjourné 6 nuits
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10
Adriana
28 mars 2023
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10
Natalia
17 août 2026
·
A séjourné 1 nuit
La estancia fue placentera.
La estancia fue placentera.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 19:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 221.8925415847778USD
- 2026-09-19: 217.35002019500732USD
- 2026-09-20: 206.4821382217407USD
- 2026-09-21: 206.40230228118895USD
- 2026-09-22: 206.4821382217407USD
- 2026-09-23: 206.86924970092772USD
- 2026-09-24: 204.33767269439696USD
- 2026-09-25: 204.5146674682617USD
- 2026-09-26: 217.22939050598143USD
- 2026-09-27: 175.0675013305664USD
- 2026-09-28: 202.40612636260985USD
- 2026-09-29: 204.71982726898193USD
- 2026-09-30: 215.00671798553466USD
- 2026-10-01: 204.71982726898193USD
- 2026-10-02: 216.75258182373045USD
- 2026-10-03: 206.4821382217407USD
- 2026-10-04: 206.4821382217407USD
- 2026-10-05: 219.207037802124USD
- 2026-10-06: 206.4821382217407USD
- 2026-10-07: 206.4821382217407USD
- 2026-10-08: 218.11247269439696USD
- 2026-10-09: 220.32503873443602USD
- 2026-10-10: 218.11247269439696USD
- 2026-10-11: 206.4821382217407USD
- 2026-10-12: 214.8396019897461USD
- 2026-10-13: 218.11247269439696USD
- 2026-10-14: 206.4821382217407USD
- 2026-10-15: 212.2399770172119USD
- 2026-10-16: 206.601068901062USD
- 2026-10-17: 206.4821382217407USD
- 2026-10-18: 206.4821382217407USD
- 2026-10-19: 206.4821382217407USD
- 2026-10-20: 217.16386478118895USD
- 2026-10-21: 218.57427053833007USD
- 2026-10-22: 216.8383029937744USD
- 2026-10-23: 206.4821382217407USD
- 2026-10-24: 209.23672338867186USD
- 2026-10-25: 218.11247269439696USD
- 2026-10-26: 216.9258808135986USD
- 2026-10-27: 218.11247269439696USD
- 2026-10-28: 209.23672338867186USD
- 2026-10-29: 216.9258808135986USD
- 2026-10-30: 216.96457269439696USD
- 2026-10-31: 217.64778478240964USD
- 2026-11-01: 251.40157269439695USD
- 2026-11-02: 253.69737269439696USD
- 2026-11-03: 252.07471333312986USD
- 2026-11-04: 235.02746300201414USD
- 2026-11-05: 244.2892027908325USD
- 2026-11-06: 263.08354304962154USD
- 2026-11-07: 248.23153586578368USD
- 2026-11-08: 188.60436990966795USD
- 2026-11-09: 245.4259453765869USD
- 2026-11-10: 229.32728544311522USD
- 2026-11-11: 239.55341466827392USD
- 2026-11-12: 235.26492150268552USD
- 2026-11-13: 228.7975272109985USD
- 2026-11-14: 251.00854095458982USD
- 2026-11-15: 235.07097166290282USD
- 2026-11-16: 235.00656693420407USD
- 2026-11-17: 371.9310902099609USD
- 2026-11-18: 316.4000965270996USD
Cet hébergement assure votre transfert depuis l'aéroport. Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Les chambres insonorisées ne sont pas garanties
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Cet hébergement applique un code vestimentaire strict dans le restaurant.
- Piscine accessible de 09 h 00 à 19 h 00.
- Pour les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Navette aéroport : 278 USD par véhicule, aller-retour, maximum 7 passager(s)
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Des frais d'utilisation des éléments suivants vous seront facturés : spa
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Plage privée
Casino
Jardin
Plage (à proximité)
Plongée
Planche à voile
Billard
Mini-golf
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Navette aéroport
Parking gratuit
Station de recharge pour véhicule électrique
Parking Onsite
Connexion Internet
Wi-fi gratuit