Is parking available at the property?

Self parking is available on-site for a fee of EUR 15 per day, which includes in/out privileges. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee of approximately EUR 26 for adults and EUR 13 for children.

Are pets allowed at the property?

Pets are allowed, with a limit of one dog weighing less than 15 lbs per pet. A fee of EUR 25 per pet, per night applies, but service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

The property offers a complimentary theme park shuttle service. For airport transfers, guests should contact the property for arrangements and pricing.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed directly with the property.

Where is the property located in relation to key landmarks?

The property is centrally located in Chessy, just a 4-minute walk from Val d'Europe Shopping Center and 7 minutes on foot from Val d'Europe. It is 0.7 mi (1.1 km) from La Vallée Village and 1.9 mi (3.1 km) from Disneyland® Paris.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. The operational hours and seasonal availability may vary, so guests are encouraged to check with the property for specific details.

What are the policies for guests staying with children?

Children are welcome at the property, and they can stay for free. However, rollaway or extra beds are not available. Free cribs are available upon request.

What are the policies regarding extra beds and cribs?

The property offers free cribs available on request. However, rollaway or extra beds are not available. Advance request for cribs is recommended.

Relais Spa Val d'Europe - Marne-la-Vallee Aparthotel

Average nightly price at Relais Spa Val d'Europe by month, last 12 months (USD)
Month	Average price
January	US$141
February	US$150
March	US$167
April	US$205
May	US$215
June	US$221
July	US$203
August	US$190
September	US$211
October	US$196
November	US$162
December	US$181

What guests think

At Relais Spa Val d'Europe, travellers praise the handy location for Disneyland and the Val d’Europe area, the courteous staff and concierge-run shuttle, spacious kitchenette-equipped rooms, and a relaxing spa with pool, sauna and steam room.

Several reviews note restricted pool hours for children and that breakfast, while often tasty, can be expensive, crowded, or slow to replenish. Some guests report dated finishes or maintenance issues in rooms (temperature control, shower screens, lighting) and occasional noise from street‑facing windows. Overall, expect a convenient base for Disney with helpful staff; check pool times and room condition to ensure the stay fits your plans.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa with indoor pool, sauna and steam room is widely praised; family swim times are limited and the area can be busy on weekends. The on-site bar and restaurant get positive mentions, with occasional elevator or spa feature outages.

Related guest reviews

10

Lisa

23 Apr 2024

·

Stayed 1 night

J’ai passé une nuit dans cet hôtel avec mon conjoint. Vraiment au Top , spa en accès illimité. Propre , rien à dire vraiment bien.

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8

elaine

1 Mar 2025

·

Stayed 4 nights

The fiirst couple of days the sauna and hot tub not working

10

Shannon

8 Nov 2025

·

Stayed 3 nights

Great stay close to metro and lovely spa great lil escape from city center

10

Richard

9 Nov 2025

·

Stayed 1 night

Excellent facilities, courteous and helpful staff

8

Lionel

3 Nov 2024

·

Stayed 1 night

Un très bon hôtel 4 étoiles. Propre, proximité de Disney, bonne cuisine, check out 12h. Seul bémol, le service bar/check in/petit déjeuner/dîner horriblement long a chaque fois

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10

Mrs Mandy

27 Aug 2025

·

Stayed 2 nights

Lovely hotel in a very nice area of Paris, ideal for the wonderful shopping centre nearby and Disneyland Paris. Hotel was clean and the room good with a fridge and a roof terrace. The spa was a highlight in the evening. Underwater lighting made it very relaxing in the pool, with a sauna and jacuzzi too.

10

Eric

2 Nov 2025

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Stayed 1 night

Nice hotel a 25 min walk or 2 min train to Disneyland. Spa was nice. Bar and food options were great. Only complaint (no different than any other euro hotel) is the shower!! Only a partial glass window which led to lots of water on the floor. I’m used to it now but just wish hotels would figure this one out… otherwise would 100% stay again!

10

Chris

20 Apr 2025

·

Stayed 1 night

From the moment we arrived everything about this hotel was first class. Sarah at reception explained everything to us and made sure we had everything we needed for our stay. The pool was excellent, and even has timed sessions for under 16s to keep everybody happy! Amazingly comfortable beds and quiet rooms. Not just rooms, but whole hotel were very clean and tidy.

8

TOMOHIRO

3 Nov 2025

·

Stayed 2 nights

スパが非常に良かった

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10

Donal

4 Sept 2024

·

Stayed 2 nights

Had a great stay, staff were amazing and helpful. The hotel is great during the week but on Saturday the pool and spa were way to busy to use but during the week they were amazing. Only one lift was working most of the time and other lift was taking so long we used the stairs. Overall a great stay.

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Cleanliness

Many guests find the hotel and rooms clean, but several mention housekeeping misses and spot issues (stains, mold, drain smells) and some worn areas.

Related guest reviews

8

Loriane

30 Dec 2024

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Stayed 1 night

le séjour était génial, juste au niveau de la propreté de la chambre, mes enfants ont retrouvés un mouchoir trés sale au niveau de la baignoire....comme il était tard nous avons décidé de ne pas appeler la reception.

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8

Subaskaran

30 Jun 2025

·

Stayed 3 nights

Veldig bra, dårlig med renhold av rom. Har bodd seks natter, snille, hjelpsomme og hyggelige resosjonister.

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8

Joanna

14 Jul 2025

·

Stayed 3 nights

Appreciated the onsite pool/spa. Room was spacious. Appreciated the efficiency kitchenette and mini fridge. The shuttle to and from Disneyland was amazing! Our hairdryer did not work and requests and reminders did not result in the unit being fixed. There was a stain on the sheer curtains that was at eye level and unsightly.

10

Minna

29 Dec 2025

·

Stayed 1 night

Clean, lovely pool area, good breakfast, free transportation to Disney. Close to station and shopping centre. Pleasant and helpful staff.

6

Julian

8 Feb 2025

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Stayed 3 nights

Das Personal und der gratis Shuttle Service waren großartig und super freundlich. Leider war unser Zimmer sehr abgewohnt, der Abfluss war verstopft die Türe ließ sich nicht richtig schließen und der Gang zu unserem Zimmer roch stellenweise sehr schlecht. Die Balkontüre war total undicht was bei den winterlichen Temperaturen im Februar mit einem Kleinkind wirklich das letzte ist was man braucht.

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8

nicole

5 Dec 2025

·

Stayed 2 nights

Pro: The front staff was great ! The shuttle driver , forgot his name , but he had glasses and black hair. Super nice and prompt on picking me up at Disney Paris ! Convenient location. Safe. Clean. The spa was a nice bonus. Con: the room was not lite very well. There was some mold in shower . The faucet on sink leaked when opened even gently. Unfortunately, I had to check out a day early and it was non refundable . I asked if instead on one of the days I was there if I can get breakfast since I lost $160. They did not budge, and Expedia tried as well. The spa was great however shower sandals to use inside pool area would of been nice instead of wearing fabric slippers and getting them wet and gross.

10

Christen

16 Jul 2025

·

Stayed 3 nights

It was lovely! The staff were really nice and helpful with the hotel being very clean and the bed comfy.

8

MOHAMED

14 Aug 2023

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Stayed 1 night

La chambre est belle et spacieuse. Mais un effort est à faire au niveau du ménage. J'ai trouvé des cheveux de femme sur les draps. Il faut penser à nettoyer les tâches sur les rideaux voire de les changer. Ça fait pas très propre.

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8

Jamal

12 Apr 2024

·

Stayed 1 night

Hôtel qui dispose d’un spa et d’une piscine avec une plage horaire très correcte. C’est un atout important. L’environnement est très calme, il y a des commerces et des restaurants à proximité. Le petit déjeuner est au top (Croissant et jus d’orange pressé les meilleurs ). Ce qui est dommage c’est les travaux aux alentours qui durent encore quelques mois et mêmes plus à mon avis , il n’y a un manque de visibilité (Flèches,Panneaux..), c’est pour moi le minimum des dispositions à mettre en place car l’entrée se fait par l’arrière et non par l’avant. Cette précision n’a pas été ajoutée dans le mail transmis en amont concernant la gêne plutôt liée au bruit( tous les clients n’arrivent pas tous en taxi!) A titre personnelle, le prix de la nuit pourrait être remisée vu ces travaux a l’extérieur. De plus, il y’a pour moi un manque d’entretien (joint au sol à refaire, peinture de murs, la porte d’entrée principale qui se ferme mal, les portes paliers d’ascenseurs ..) et d’investissement (Remplacement de certains mobiliers voir photos , Remplacement des rideaux, Remise en peinture de certaines façades proche de la piscine, le problème d’isolation des portes séparatives c’est vraiment pénible). J’ai mis 4 sur 5 car je suis tombé avec un jeune Hôte très sympa et sérieux.

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8

Rob

6 Jan 2026

·

Stayed 4 nights

The room was cleaned once during our 3 day stay after requesting it. Overall staff were lovely, great pool and fantastic location, would highly recommend

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Rooms

Rooms are spacious and comfortable, many with kitchenettes and large beds. Recurring drawbacks include dated elements, temperature control problems, road noise from weak window seals, and small shower screens that splash water.

Related guest reviews

10

Binh

26 Sept 2025

·

Stayed 4 nights

Clean, comfortable bed, drinks and breakfast included in junior suite executive. Convenient shuttle to Disney themed parks

10

CHRIS

3 Jul 2025

·

Stayed 2 nights

Nice hotel, good bar and rooms was well equipped. Could have done with some cooking utensils. Aircon didn’t seem to work in 34degree heat but overall lovely and great shuttle service to and from the parks.

8

Adrian

28 Aug 2025

·

Stayed 3 nights

Good location. Shuttle service and later checkout are the main reasons to stay here. Spa was ok. Rooms are a bit tired, bathrooms need renovating. Had an issue with some appliances in the room which were not fixed during stay.

8

Nancy

19 Aug 2025

·

Stayed 3 nights

Very nice hotel but rooms a little dated and windows were not sealed properly. This led to increased noise from the road and a draft, but staff were happy to move us to an internal facing room.

8

Ka Wing

11 Aug 2025

·

Stayed 3 nights

Breakfast was fantastic! However, water spilled onto the floor during my shower because the bathtub had no curtain.

8

G

28 Oct 2024

·

Stayed 5 nights

Very warm in hotel. Aircon doesn’t work. I was told it is switched off in autumn. Breakfast area isn’t big enough for amount of people. Expect queues!

10

Eric

2 Nov 2025

·

Stayed 1 night

Nice hotel a 25 min walk or 2 min train to Disneyland. Spa was nice. Bar and food options were great. Only complaint (no different than any other euro hotel) is the shower!! Only a partial glass window which led to lots of water on the floor. I’m used to it now but just wish hotels would figure this one out… otherwise would 100% stay again!

10

umer

16 Apr 2025

·

Stayed 2 nights

Great hotel. Perfect for quiet and comfortable stay. Room was spacious and comfy. Only thing that was annoying was the heat in the room. The property is apparently unable to operate ac during winter/spring so the rooms are un

10

Allie

6 Nov 2025

·

Stayed 1 night

The room offered great space, very close to food venues, grocery, shopping & Disney.

8

Amy

29 Sept 2025

·

Stayed 2 nights

Pros: Nice hotel with excellent location close to RER, and a huge mall with lots of restaurants nearby. Breakfast was plentiful and had gluten free bread and lots of other fresh foods. The navette service was the best. We really appreciate how helpful those guys were and would stay again just because of them. Cons: the room we stayed in had mattresses that need to be replaced, and the doors in the kitchen and bathroom all needed to be adjusted to shut. Otherwise rooms were fine.

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Service

Service is frequently described as friendly and helpful, especially the concierge team and shuttle drivers. Occasional lapses include slow check-in or responses and isolated rudeness.

Related guest reviews

10

Azizur

31 Aug 2024

·

Stayed 2 nights

We recently stayed at Relais Spa Val d’Europe for a two-day getaway, and our experience was nothing short of excellent. From the moment we arrived, the reception team made us feel warmly welcomed. The check-in process was smooth, and the staff went above and beyond to ensure that we were comfortable. Their service was truly top class – every request we made was promptly accommodated with efficiency and professionalism. The hotel itself is well-maintained, providing a relaxing ambiance throughout. The proximity to Disneyland Paris is a huge plus, and the hotel shuttle made traveling to the park extremely convenient. The rooms were spacious, clean, and comfortable, contributing to a very restful stay. Overall, we highly recommend Relais Spa Val d’Europe to friends and family. It’s an ideal location for anyone looking for a combination of luxury, excellent service, and convenience. We’re already looking forward to our next visit!

4

Manjit

13 Jun 2025

·

Stayed 4 nights

We stayed at the property for 4 nights in a junior suite. Like most guests we were going to Disney. The hotel is well located, clean and underground parking is available at €15 a night. City Tax is about €8 per adult per night so factor that in. The staff and facilities are generallly very good. Check in is easy and quick. Breakfast is good but get there early to avoid the rush. My greatest disappointment is security in the room. On one occasion we came back and all the cupboard doors were open as though someone had searched the room. When we checked out it was easy. As we drove to the ferry port we realised we’d left our 7yr old daughter’s iPad in the room. We called the hotel to ask them to check. They said they would get staff to check and get back to us - they didn’t. We called again 2 hours later to be told they’d not checked the room yet. We rang again when we got home to be told the device wasn’t there and they would speak to the cleaners. We called the next day and the phone wasn’t answered and when we got through we were told they’d call us back - they never did. I emailed the hotel - again no reply. The device had my daughter’s own pictures and memories of Disney, all lost. We checked the device history and found it had been turned on the day AFTER we left in Paris, France. Someone had the device and it must be someone from the hotel as it was left in the room. Such a huge disappointment that the hotel let us down after a wonderful trip.

10

Nicole

21 May 2025

·

Stayed 1 night

Excellent and helpful check in staff. The shuttle drivers were exceptionally helpful. Breakfast was delicious

10

Minna

29 Dec 2025

·

Stayed 1 night

Clean, lovely pool area, good breakfast, free transportation to Disney. Close to station and shopping centre. Pleasant and helpful staff.

10

Tina

19 Jan 2026

·

Stayed 3 nights

Staff were very attentive, spa and hotel amenities were lovely for our short break . The hotel was a 10 mins drive to Disney with a complementary shuttle. Would happily return .

2

CATHERINE

1 Jun 2023

·

Stayed 1 night

The staff were rude and unhelpful when I had an issue with my reservation. For the prices they charge you expect more service. You won’t find it here

10

Chris

20 Apr 2025

·

Stayed 1 night

From the moment we arrived everything about this hotel was first class. Sarah at reception explained everything to us and made sure we had everything we needed for our stay. The pool was excellent, and even has timed sessions for under 16s to keep everybody happy! Amazingly comfortable beds and quiet rooms. Not just rooms, but whole hotel were very clean and tidy.

10

patricia

21 Mar 2025

·

Stayed 4 nights

Absolutely excellant in every way. Thank you all so much for making our stay so enjoyable. Everyone so helpful especially concierges and transport to and from disney.

6

Helen

22 May 2023

·

Stayed 5 nights

I have been visiting this hotel for a number of years. I have just returned after a 5 night stay- the last time I visited was approx 3 years prior to this. I was left very disappointed by the service from the staff- it just wasn't at the standard that I recognised from previous trips. The hotel itself is perfectly placed, shuttle to disney provided and easy walkable access to shopping and food outlets. It's clean and classy. The hotel itself is great, the staff let it down. I'm sure it's not all staff but those that we encountered were not very helpful whatsoever. Issues with the door in the room which didn't close and we reported an issue with the kettle in our room which wasn't working. It took 4 phonecalls and 4 hours to finally get it replaced. This may seem like a minor thing but is an example of poor communication and lack of service. Not sure if I would stay here again based on the staff

10

Aysha

22 May 2023

·

Stayed 3 nights

Just arrived home from Paris staying 3 nights at Relais Spa Val d'Europe. Reason for the trip was to take my son to Disneyland Paris for his birthday. I chose this hotel having read the reviews and due to how close it was to Disneyland. My son and I had an amazing time from start to finish. The hotel was great, from our room, all the amenities, to the staff. Sadly we didn’t get a chance use the Spa or pool, Disney took up all our time. The local area around the hotel is lovely and there is a very nice mall, restaurants etc. I would highly recommend this hotel even if you’re not visiting Disneyland. I hope to visit again soon.

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Location

Very convenient for Disneyland Paris with a free on-demand shuttle; RER station, mall and restaurants are a short walk. During peak times, waits for the shuttle can occur.

Related guest reviews

10

Melody

4 May 2025

·

Stayed 3 nights

We loved our stay at The Relais Spa. The room was clean and modern and the shuttles were brilliant. Staff were very helpful. Beautiful area and hotel. Thank you very much for making our stay so good!

10

Kenneth

29 Sept 2024

·

Stayed 4 nights

Excellent base for visiting Disneyland. Free shuttle transfers to and from the park were great and really simple to use (5 mins each way) Hotel is clean and modern. Breakfast has a good range or items getting you up for the day ahead. Didn’t get the chance to use Spa facilities but still well worth the money.

10

Vicky

18 Aug 2025

·

Stayed 4 nights

Great hotel. Fantastic free shuttle to Disney 😍

10

Tina

19 Jan 2026

·

Stayed 3 nights

Staff were very attentive, spa and hotel amenities were lovely for our short break . The hotel was a 10 mins drive to Disney with a complementary shuttle. Would happily return .

8

Christos

30 Aug 2025

·

Stayed 5 nights

Das Hotel ist perfekt für einen Besuch im Disneyland oder Tagestrips nach Paris. Die Ausstattung des Hotels ist gepflegt und in gutem Zustand. Der Spa Bereich ist schön gestaltet und wurde gerne von uns in Anspruch genommen. Unser Zimmer war leider in einem mittelmäßigen Zustand. Die Herdplatte hat nicht funktioniert, im WC ist die Druckeplatte lose, in der Küchenwand war ein Loch welches sehr diletantisch instandgesetzt wurde und die Tür zum Bad, welche sich 1Meter neben dem Bett befindet, hat sehr laut gequietscht. Die Mitarbeiter waren sehr höflich und hilfsbereit und haben unseren Aufenthalt verschönert. Der Shuttle Service ist hervorragend. Zu den Öffnungszeiten des Disneyland war immer sofort oder spätestens nach 5 Minuten ein Shuttle verfügbar. Hier ist uns vor allem der Mitarbeiter Pauline sehr positiv aufgefallen. Alles in allem würden wir das Hotel definitiv weiterempfehlen. Danke für eine schöne Woche

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10

Susanne

6 Oct 2025

·

Stayed 3 nights

Have stayed at this hotel multiple times. It’s a great position for visiting Disney or days in Paris city centre. Easy access to the train. Shuttle bus to the Disney parks. Close to supermarkets and a huge shopping centre which includes a designer outlet mall too. Rooms are spacious and well laid out. The spa is a great add on too.

10

Ayaka

17 Nov 2025

·

Stayed 2 nights

とても気に入りました！チェックインの時に対応してくれた方も英語で問題なく案内していただき、「朝食が含まれている」「ミニバーは無料」「地下のスパも利用できる」「エレベーターにはカードをかざす」「ディズニー行きシャトルは8:30から」「チェックアウトは12時だが14時まで延長可能」など分かりやすく全て教えてくださいました。お部屋にはIHとレンジのついたミニキッチンと食器や食洗機があり、冷蔵庫には製氷皿まで！ミニバーにはコーヒー紅茶、お水のペットボトル人数分に炭酸ジュースが4本くらいついており驚きました！さらに、バスタブ、バスローブとスリッパ、ボディーローション、シャンプー、クレンジングジェルやコットンが備えられています。すごくありがたいです。朝食会場では、ルームナンバーを伝えたところ「朝食は別料金」と言われてしまいましたが、フロントの陽気な男性スタッフの方に、つたない英語で相談したところ再度確認してくださり、無事にその日も翌日も朝食をいただけました。エクスペディアの予約内容が正しく反映されていなかったようです。朝食は広い会場で普通に美味しく、諦めなくてよかったです！レタスやベビーリーフなどの野菜があったらより嬉しいです。ディズニーに行くシャトルは乗りたいシャトルの30分前にコンシェルジュに声をかけておくことが必須です。私たちは声をかけていたので一本目に乗れましたが、黙って待っていた方々は後回しにされていました。「帰りは同じ場所から電話をかけてくれたらお迎えに来るよ！」と電話番号の案内(シャトルの到着場所に貼ってありました)もしてくれました。日本の電話からだと、海外通話はできないことが多く、ahamoならそのまま使えますが通話料が180円/1分かかりますのでご注意ください。私の電話ではかけられなかったので、帰りは電車で帰りました。ディズニーの最寄りからヴァルドゥロップ駅まで1駅で、ヴァルドゥロップ駅からホテルまでも駅からとっても近いです。近くにはドデカショッピングモールがあり家族連れが多く、治安も悪くないです。スーパーもめちゃ近くにあるので、食材を買ってキッチンで調理できます。ディズニーに行く際は必ずまた泊まります！次こそはスパを使いたいです。あたたかいサービスを本当にありがとうございました！！

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10

Allie

6 Nov 2025

·

Stayed 1 night

The room offered great space, very close to food venues, grocery, shopping & Disney.

10

Caroline Mary

28 Oct 2025

·

Stayed 4 nights

Beautiful clean room, lovely swimming pool , friendly staff everywhere making it a fantastic break for my 10 yr old grandaughter and myself . The closeness to Disney , shopping and train to Paris makes it an ideal location .

10

Baiju

27 Aug 2024

·

Stayed 2 nights

Great rooms, beds in particular were massive and comfy. Lifts weren't great, one not working out of two so we took stairs occasionally. Location is great, lots of local stations and right by the train station for Disney. Also had a free shuttle service back and forth to Disney till Midnight which we were not aware of when we booked

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Dining

Breakfast is commonly liked for variety and taste, but it’s pricey for some and can be crowded with slow replenishment. The restaurant and bar are available and generally well received.

Related guest reviews

8

Jared

21 Apr 2025

·

Stayed 3 nights

Great location for Disney plus they have a shuttle - really good sized rooms & good facilities such as the steam room, sauna & pool. Only downside was the breakfast wasn't great - very limited options for gluten free. No egg man

10

Kenneth

29 Sept 2024

·

Stayed 4 nights

Excellent base for visiting Disneyland. Free shuttle transfers to and from the park were great and really simple to use (5 mins each way) Hotel is clean and modern. Breakfast has a good range or items getting you up for the day ahead. Didn’t get the chance to use Spa facilities but still well worth the money.

8

Ka Wing

11 Aug 2025

·

Stayed 3 nights

Breakfast was fantastic! However, water spilled onto the floor during my shower because the bathtub had no curtain.

8

Tracy

27 Feb 2025

·

Stayed 3 nights

Our rooms were lovely but had requested them to be together and this didn’t happen. The buffet breakfast had quite a good choice but took them ages to replenish it. They had a great transfer service to take and pick you up from Disneyland. Drivers were very friendly. The hotel had a nice bar area, which was great to relax after a busy day at Disneyland. It was just a shame it took so long to get a drink.

10

Minna

29 Dec 2025

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Stayed 1 night

Clean, lovely pool area, good breakfast, free transportation to Disney. Close to station and shopping centre. Pleasant and helpful staff.

10

robin

9 Oct 2025

·

Stayed 2 nights

Great location to stay. Easy shuttle ride to Disney. Train station a short walk to visit the site in Paris. The room we were in had a kitchenette with everything you need to make meals. The restaurant has excellent food. Bar area has live entertainment and reasonable drinks and food as well. The morning breakfast is awesome with so many selections there is no way anyone could not find something they enjoy.

8

Lionel

3 Nov 2024

·

Stayed 1 night

Un très bon hôtel 4 étoiles. Propre, proximité de Disney, bonne cuisine, check out 12h. Seul bémol, le service bar/check in/petit déjeuner/dîner horriblement long a chaque fois

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10

Hannah

28 Aug 2025

·

Stayed 3 nights

We had a nice stay and ate in the restaurant twice. As adults without children, it was the perfect location for Disney without the need for themed decor etc. Slightly lower score for commutation as we made a request on the first morning which wasn’t followed up, resulting in a later room change.

6

FILIPE

11 Dec 2025

·

Stayed 1 night

Hôtel dans son jus petit déjeuner exorbitant et pas très bon 26€

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10

Ayaka

17 Nov 2025

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Stayed 2 nights

とても気に入りました！チェックインの時に対応してくれた方も英語で問題なく案内していただき、「朝食が含まれている」「ミニバーは無料」「地下のスパも利用できる」「エレベーターにはカードをかざす」「ディズニー行きシャトルは8:30から」「チェックアウトは12時だが14時まで延長可能」など分かりやすく全て教えてくださいました。お部屋にはIHとレンジのついたミニキッチンと食器や食洗機があり、冷蔵庫には製氷皿まで！ミニバーにはコーヒー紅茶、お水のペットボトル人数分に炭酸ジュースが4本くらいついており驚きました！さらに、バスタブ、バスローブとスリッパ、ボディーローション、シャンプー、クレンジングジェルやコットンが備えられています。すごくありがたいです。朝食会場では、ルームナンバーを伝えたところ「朝食は別料金」と言われてしまいましたが、フロントの陽気な男性スタッフの方に、つたない英語で相談したところ再度確認してくださり、無事にその日も翌日も朝食をいただけました。エクスペディアの予約内容が正しく反映されていなかったようです。朝食は広い会場で普通に美味しく、諦めなくてよかったです！レタスやベビーリーフなどの野菜があったらより嬉しいです。ディズニーに行くシャトルは乗りたいシャトルの30分前にコンシェルジュに声をかけておくことが必須です。私たちは声をかけていたので一本目に乗れましたが、黙って待っていた方々は後回しにされていました。「帰りは同じ場所から電話をかけてくれたらお迎えに来るよ！」と電話番号の案内(シャトルの到着場所に貼ってありました)もしてくれました。日本の電話からだと、海外通話はできないことが多く、ahamoならそのまま使えますが通話料が180円/1分かかりますのでご注意ください。私の電話ではかけられなかったので、帰りは電車で帰りました。ディズニーの最寄りからヴァルドゥロップ駅まで1駅で、ヴァルドゥロップ駅からホテルまでも駅からとっても近いです。近くにはドデカショッピングモールがあり家族連れが多く、治安も悪くないです。スーパーもめちゃ近くにあるので、食材を買ってキッチンで調理できます。ディズニーに行く際は必ずまた泊まります！次こそはスパを使いたいです。あたたかいサービスを本当にありがとうございました！！

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $478	5 $192	6 $174	7 $236
8 $168	9 $168	10 $140	11 $169	12 $168	13 $218	14 $202
15 $158	16 $194	17 $223	18 $225	19 $187	20 $195	21 $208
22 $156	23 $211	24 $207	25 $201	26 $165	27 $224	28 $116
29 $175	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $166	2 $163	3 $186	4 $224	5 $217
6 $185	7 $197	8 $175	9 $163	10 $175	11 $152	12 $175
13 $152	14 $152	15 $164	16 $164	17 $155	18 $179	19 $202
20 $194	21 $197	22 $197	23 $207	24 $214	25 $220	26 $213
27 $223	28 $207	29 $267	30 $299	31 $383

Relais Spa Val d'Europe

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About this property

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Suite Executive Duplex

Suite Loft Duplex

Premium Room, 2 Twin Beds

Chambres Premium Familiales

Family Suite

Premium Room

Junior Suite

Junior Suite Executive Duplex

Premium Room, 1 Double Bed

Suite Junior, Terrasse

Chambre Premium Executive Familiale

Suite Junior Executive

Guest reviews of Relais Spa Val d'Europe

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