Is parking available at the property?

Free self parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Elevators are available for easy access to different levels.

What is the location of the property in relation to key landmarks?

The hotel is conveniently located within a 5-minute drive of Tebo Village and Daniel G. Rupp Park. It is 1 mile from Vineyard Park Nature Area and 1.4 miles from Big Creek Crossing.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. Pool access is from 7 AM to 10 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Holiday Inn Express Hays Hotel in Hays

Average nightly price at Holiday Inn Express Hays by IHG by month, last 12 months (USD)
Month	Average price
January	$105
February	$110
March	$131
April	$125
May	$136
June	$147
July	$145
August	$138
September	$135
October	$140
November	$120
December	$110

What guests think

Across recent stays at Holiday Inn Express Hays by IHG, many guests praise friendly, helpful staff, generally clean rooms, and a satisfying free breakfast, while noting some drawbacks like firm mattresses, occasional maintenance issues, and intermittent noise.

The location near I-70, restaurants, and stores is convenient, and several reviewers found the property quiet for an overnight stop. Common complaints include weak shower pressure, dated or worn furnishings and carpets, limited in-room charging ports, and periods when the elevator was out or the morning buffet ran low. A few reports cited cleanliness lapses or pests and sporadic pool issues. Expect a convenient, midrange stop with friendly service and a solid breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is popular with families and generally positive, though a few reports noted issues such as murky water or noise for rooms located beside the pool. Elevator service was sometimes slow or out of order.

Related guest reviews

6

Michael

Apr 10, 2023

·

Stayed 1 night

We've tried a few of the hotels in Hays and found the experience relatively similar between this one, the Hilton and Hampton Inn. The only thing that the Holiday Inn Express has that's better than the others is the breakfast. The downsides were: we didn't find the beds or even towels as comfortable, there's only one elevator which creates wait times, and 1 out of 4 of our family members didn't have any conveniently located outlets. I would recommend spending less and potentially having a better stay at one of the other hotels.

10

Jennifer

Jan 7, 2025

·

Stayed 1 night

Excellent hotel with excellent service. Started due to i70 closure and was exceptionally satisfied with everything from the check in process, to the gym, pool, breakfast, and check out!

8

Luke

Apr 11, 2023

·

Great breakfast. Wish it had a hot tub.

10

Denise

May 5, 2025

·

Stayed 1 night

The King pillows on the King bed started all the positives to our stay. This was an appreciated touch. The pool tiles were not as slick as other hotels I have stayed in & that is greatly appreciated as I have trouble walking. The breakfast was a nice touch to our morning. Plenty of hot food items and I got a kick out of the pancake/waffle conveyor belt maker. Made me smile while watching it crank my pancakes out. Room was clean, carpeted & pet free. Unfortunately the orange juice to water ratio needed some attention. Definitely will stay here the next time we travel through Hays, KS.

4

Colette

Jul 18, 2023

·

Stayed 1 night

I cancelled my reservation to another hotel because it didn't have a pool. Booked here because it did. Room is clean and fine. Get in our swimsuits and get to the pool. First thing noticed was how murky the water was. We couldn't see our feet in shallow end. Swim to the deep 5' and am shocked to find male body fluid floating in the water! Meanwhile my five yo gets a wad of someone else's hair stuck on her life jacket. Obviously we got out, showered off, told the front desk then went back to our room to bath and shower. Very annoyed at the ancient showerhead which made showering aggravating under the circumstances. Otherwise the room was fine but I will never return or recommend.

8

Mariah

Mar 12, 2025

·

Stayed 2 nights

Breakfast was amazing! The room was cleaned nicely, the pool was cleaned and nice! The beds were not comfortable at all and the elevator wasn’t working during our stay and we were on the 3rd floor. So going up and down the stairs multiple times a day with a baby & toddler wasn’t fun. Other than that the hotel was great!! I would definitely stay again if the elevators were working.

10

Kenneth

Jun 17, 2023

·

Stayed 1 night

Loved the indoor pool!

2

Abraham

Mar 8, 2025

·

Stayed 1 night

The elevator was out of order.

6

Luke

Apr 8, 2024

·

Stayed 1 night

We paid extra for a room with additional floor space for our 5 month old baby, little did we know that room would share a wall with the pool that's open from 7am to 10pm, and yes, people were in there screaming from open until close. Couldn't switch rooms because the hotel was sold out, we will probably opt to stay at a different hotel in the future as this is the only one we've ever seen with a room sharing a wall with the pool. Better to avoid the hotel than run into that issue again.

6

Noemi

May 1, 2024

·

Stayed 1 night

No elevator and it’s out dated.

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Cleanliness

Many guests found rooms and common areas clean, but feedback is inconsistent. Several reviews noted dirty carpets, odors, pests, or bathroom cleanliness issues and visible wear.

Related guest reviews

6

tatiana

May 29, 2025

·

Stayed 1 night

Cleanliness was not great.

8

Dan

Jul 9, 2024

·

Stayed 1 night

Carpet needs to be replaced. Bathroom floor needs to be cleaned.

10

Rachel

Sep 25, 2025

·

Stayed 1 night

Very clean room! Excellent service.

2

Linda

Jun 17, 2025

·

Stayed 1 night

Dirty, dated old rooms.

10

Cynthia

Aug 2, 2024

·

Stayed 1 night

Very clean and comfortable room!

4

Ashley

Jul 4, 2025

·

Stayed 1 night

Overall, the room didn’t seem very clean. The bathroom had a strong urine smell, the pull out bed had multiple stains, and the headboard of the king size bed was sticky.

4

Linda

Sep 13, 2024

·

Stayed 1 night

Was very disappointed in Holiday Inn Express. Our room was old, carpet worn, found 2 bugs in bathroom (roaches possibly), bathroom door would not close and I could write my name on the base of the lamp dust! When I expressed these concerns to women behind the desk at check out her only response was “Well dear, you should have called”. We had been traveling for 11 hours and already changed into our pajamas when the bugs came out. Makes me very leary to book another Holiday Inn Express.

10

Brooke

May 7, 2025

·

Stayed 1 night

Very clean room with a comfortable bed

4

Michael

Jan 27, 2025

·

Stayed 1 night

Main entrance was dirty with bird droppings. Had a roach crawl across table as my kids were eating their food. Faucet to bathroom sink was broken.

10

Melissa

Dec 30, 2025

·

Stayed 1 night

Great staff, clean rooms, enjoyable breakfast

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet with adequate space and supportive pillows and beds for many travelers. Recurring complaints mention very firm or worn mattresses, weak shower pressure or high shower heads, dated furnishings, limited outlets/USBs, dark lighting, and occasional noise.

Related guest reviews

6

Denise

Aug 25, 2025

·

Stayed 1 night

Overall the property was clean and everyone was friendly and helpful. The breakfast was delicious. I have stayed here in the past passing through on my way to Colorado and comfort is most important to me. The mattresses definitely need an upgrade. I wasn't comfortable at all. Very frustrating 😕

6

Denise

Aug 25, 2025

·

Stayed 1 night

Need to update mattresses. Other then the stay was gine but comfort is most important when traveling.

8

Amber Rose

Sep 22, 2025

·

Stayed 1 night

Room was clean and spacious for my family if 4. Breakfast was mid, I wish their were more fresh fruit options and waffle maker or omelet maker but overall it was decent for hotel breakfast.

6

Gail

Dec 16, 2025

·

Stayed 1 night

There were no usb ports to charge phones etc. the plug ins on the desk were very loose and difficult to get a plug to connect. Room was nice and clean. Thank you.

10

Diana

May 23, 2023

·

Stayed 1 night

The shower head was so high I could not adjust it and the spray left much to be desired. Room 334

10

Tara

Aug 22, 2025

·

Stayed 1 night

Came in late driving cross country. Staff was welcoming, beds were comfy.

6

Charles

Aug 24, 2025

·

Stayed 1 night

Water pressure in our shower barely allowed a shower spray making it difficult to shower.

10

Jerry

Apr 30, 2024

·

Stayed 1 night

Very clean and modern as expected at HIE. The only ding is the shower was super low pressure and the adjustable head was either small intense stream or ineffective mist. If we had stayed longer than one night I would have asked for help. Still a very comfy stop.

10

Paula

Aug 12, 2025

·

Stayed 1 night

Friendly front desk giving us great options for dinner. Check out Thirstys. Quiet room and comfortable beds.

4

Jung

Apr 7, 2025

·

Stayed 1 night

Paper thin walls, could hear someone yawning loudly, talking. Around midnight another guest was pounding on the wall or floor for over an hour past midnight.

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Service

Service stands out as friendly, accommodating, and helpful across the front desk and breakfast teams, with smooth check-ins. A few guests experienced slower or less welcoming check-in or difficulty making reservation changes.

Related guest reviews

8

mackenzie

Aug 17, 2025

·

Stayed 1 night

Everything was fine. Beds were comfortable. Pillows were flat. Everything was clean. Only one person working the desk so check in took a really long time.

10

Jeanhe

Jul 5, 2025

·

Stayed 1 night

The staff member at check in was EXCEPTIONAL! She gave us recommendations for where to have dinner and even provided us with coupons for discounts at businesses in the local community. The breakfast that the hotel provided was wonderful! There were so many options to choose from (eggs, sausage, potatoes, waffle station, cereal station, toast/bagels, coffee, tea, juice and more!) The hotel is located near the local Walmart so if there’s something you need, it’s really convenient to walk over and buy it. Overall, we enjoyed our experience at the hotel and recommend it for anyone looking for a nice place to stay that was very affordable!

10

Jessica

Mar 3, 2023

·

Great staff, very friendly. Also, we loved the breakfast omelettes! They were surprisingly delicious!

6

David

Jun 3, 2025

·

Stayed 1 night

The check in clerk was not very friendly or accomodating

10

Paula

Aug 12, 2025

·

Stayed 1 night

Friendly front desk giving us great options for dinner. Check out Thirstys. Quiet room and comfortable beds.

2

Tim

Dec 11, 2025

·

Stayed 1 night

I didn’t get to use my reservation, I had a family emergency (wife had a stroke and I needed to change my reservation to the next day, and of coarse you wouldn’t help me out. I ended up eating the reservation, no thanks to your company. I guess you know I travel at least 14 times a monthly and put on schools another week every month. I had plenty of stress from my wife’s stroke and you only added to it by not helping him me at all. Guess what I will never use your company and if anyone asks I will be sure to tell them how helpful you weren’t. Thanks for nothing.

10

benjamin

Jul 8, 2024

·

Stayed 1 night

The gentleman that checked us in was amazing! He tried to accommodate our two families. He made sure we had everything we needed!

6

Scott

Sep 1, 2024

·

Stayed 1 night

Clean and safe. But check in was a little weird… I had to sign an extra “behavioral code” sheet. It did not feel welcoming…just business like.

10

David

Mar 15, 2025

·

Stayed 1 night

Devin at the front desk was very helpful and friendly. Hotel is clean and plenty of room

10

Angela

Dec 13, 2025

·

Stayed 1 night

The staff was extremely helpful!

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Location

Conveniently located near I-70, restaurants, and shopping, and often described as quiet and easy to access. Handy for an overnight stop or visiting the nearby university.

Related guest reviews

10

Marcia

Aug 31, 2025

·

Stayed 1 night

Great stay off the interstate

10

Jeanhe

Jul 5, 2025

·

Stayed 1 night

The staff member at check in was EXCEPTIONAL! She gave us recommendations for where to have dinner and even provided us with coupons for discounts at businesses in the local community. The breakfast that the hotel provided was wonderful! There were so many options to choose from (eggs, sausage, potatoes, waffle station, cereal station, toast/bagels, coffee, tea, juice and more!) The hotel is located near the local Walmart so if there’s something you need, it’s really convenient to walk over and buy it. Overall, we enjoyed our experience at the hotel and recommend it for anyone looking for a nice place to stay that was very affordable!

10

Nodya

May 20, 2025

·

Stayed 2 nights

Close to university.

10

Cody and Jamie

Jun 6, 2025

·

Stayed 1 night

Perfectly clean room. Great breakfast. Safe place to stay off 70.

8

Elna

Aug 31, 2024

·

Stayed 1 night

Convenient to the interstate. Delicious cinnamon rolls.

10

Robin

May 19, 2023

·

Stayed 1 night

Convenient location. Clean. Easy access.

10

Robert

Dec 22, 2024

·

Stayed 1 night

Nice place. Clean, quiet, good location

10

Vicki

Jun 6, 2025

·

Stayed 1 night

Off the highway a little, so this is a nice quiet place to stay. Beds and pillows were very comfortable, and breakfast was great!

8

Douglas

Sep 30, 2025

·

Stayed 1 night

Nice clean room and staff were helpful. Close to everything, food, shopping.

8

Petra

Jun 10, 2024

·

Stayed 1 night

Good hotel for a stop along I70.

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Dining

Breakfast is a highlight with hot items and variety (e.g., eggs/omelets, cinnamon rolls, pancakes), and many say it’s tasty. Some mornings were crowded with refills running low or slower, and a few wanted more fresh fruit or protein.

Related guest reviews

10

Kenneth

May 26, 2025

·

Stayed 1 night

No USB plug-ins in room by which to re-charge my iPhone. But Delvin, the night mgr.,, took pity, and gave me a plug-in adapter which charged my phone. Breakfast was very good, but could have offered more protein options (other than eggs) and fresh fruit, like melon or berries.

10

Elizabeth

Aug 28, 2025

·

Stayed 1 night

Pleasant staff, lovely large lobby and breakfast area. Room was large and the bathroom was clean and spacious. Elevator worked well. Breakfast was good and the coffee was excellent. Will stay here again.

10

Jeanhe

Jul 5, 2025

·

Stayed 1 night

The staff member at check in was EXCEPTIONAL! She gave us recommendations for where to have dinner and even provided us with coupons for discounts at businesses in the local community. The breakfast that the hotel provided was wonderful! There were so many options to choose from (eggs, sausage, potatoes, waffle station, cereal station, toast/bagels, coffee, tea, juice and more!) The hotel is located near the local Walmart so if there’s something you need, it’s really convenient to walk over and buy it. Overall, we enjoyed our experience at the hotel and recommend it for anyone looking for a nice place to stay that was very affordable!

10

Robert

Oct 28, 2024

·

Stayed 2 nights

The breakfast was very good with lots of options and very filling, including choices in eggs, and biscuits and gravy both days we stayed there.

10

Charles

Jul 20, 2024

·

Stayed 2 nights

Had a comfortable room it was relatively quiet enjoyed our stay breakfast was better than most of the places we have stayed did enjoy the cinnamon rolls.

10

Sarah

Jan 2, 2024

·

Stayed 1 night

Excellent hotel- clean, quiet, great indoor pool, and wonderful breakfast.

8

Barbara

Jun 10, 2024

·

Stayed 1 night

This was a stop over on our way home. Check in and the front desk were excellent. The room was clean and quiet with comfortable beds. Our only disappointment was breakfast. To be fair they were very busy but at 8 o’clock there was no coffee, sausage or eggs or forks and plates.- and it 20 minutes before fresh was brought out. It really slowed us down on our quest to get back on the road.

8

Nelson

Jul 8, 2025

·

Stayed 1 night

We stayed for one night as we had a long drive and had to break it up. The hotel itself is aged but renovated it appears. Lobby was nice and clean when we checked in and staff was very nice. The beds were comfortable and room was nice along with the bathrooms. Only complaint was at breakfast and I don't think this is the staff's fault, but there were a number of flies during the breakfast time with other guests coming in and out and flies were coming in and all around the breakfast items. Other guests were also leaving breakfast containers open and allowing flies to fly near the food. Otherwise, we had a good stay for the time we spent there.

6

Caleb

May 3, 2023

·

Stayed 2 nights

Very very poor water pressure for the shower, almost unusable. And the pancake maker my kids were very much looking forward to was out of commission both Saturday and Sunday during our stay.

10

Kimberly

Sep 17, 2025

·

Stayed 1 night

Friendly & helpful Front Desk Assistant, clean room & comfortable beds, delicious breakfast - we loved the hash browns, omelets, orange/guava juice, pancakes (with sugar-free syrup available!), and cinnamon rolls bc these items are not normally served at other hotel’s breakfast buffets! We ate like Queens!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $108	2 $144	3 $124	4 $121	5 $143	6 $134	7 $119
8 $107	9 $125	10 $134	11 $134	12 $167	13 $135	14 $135
15 $107	16 $125	17 $131	18 $156	19 $149	20 $174	21 $177
22 $131	23 $137	24 $154	25 $140	26 $138	27 $120	28 $114
29 $99	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
		1 $125	2 $123	3 $112	4 $119	5 $114
6 $113	7 $105	8 $123	9 $125	10	11 $133	12 $107
13 $113	14 $105	15 $123	16 $126	17 $110	18 $111	19 $110
20 $109	21 $99	22 $130	23 $129	24 $130	25 $117	26 $119
27 $105	28 $105	29 $125	30 $101	31 $115

Holiday Inn Express Hays by IHG

Prices for Holiday Inn Express Hays by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Suite, 1 King Bed

Standard Room

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed, Accessible Bathtub (Communications)

Suite, Multiple Beds, Mobility Accessible (Communications)

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds

Standard Room, 2 Double Beds, Mobility Accessible (Communications)

Standard Room, 1 King Bed (Extra Floor Space)

Guest reviews of Holiday Inn Express Hays by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Hays by IHG

Considering this hotel for your Hays trip?

Prices for upcoming dates