avid hotel - Hays by IHG

Minimalist amenities with no in-room microwaves or coffee in many rooms. Pool and gym are available but sometimes closed or need attention (e.g., TV/AC issues, humidity), parking can be tight, and there are occasional elevator/exterior-door hassles; pet-friendly with variable dog area upkeep.

Feedback on cleanliness is mixed: many guests found rooms and common areas clean, while others reported dirty bathrooms, hair or mold in showers, sticky floors, and missed deep cleaning or housekeeping.

Modern, minimalist rooms that are generally small with limited storage and no closets; noise from thin walls, upstairs footsteps, and loud HVAC is common. Some rooms have maintenance issues (heaters/AC, blinds, tiles, doors), though beds are often comfortable.

Staff are frequently described as friendly and helpful, with quick check-in and prompt room changes when problems arise. A few reports note lapses such as missed housekeeping, slow or unprofessional interactions, an unwanted room entry, and rooms not ready or unavailable.

Convenient stop just off I‑70 and near dining, easy for road trips. Some rooms pick up interstate noise, and parking may feel limited when busy.

Breakfast is generally decent with grab‑and‑go choices and coffee, but several guests found it limited or low quality (e.g., microwaved sandwiches, stale or burnt items). Expectations should be modest.