Is parking available at the hotel?

Yes, free self-parking is available on-site. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. The cost is approximately CNY 280 for adults and CNY 145 for children. Children aged 5 and younger eat free breakfast.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability. Guests can request early or late check-in/check-out by contacting the property in advance.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.

What is the location of the hotel in relation to key attractions?

The hotel is centrally located in Shanghai, just a 3-minute walk from Xintiandi Style Shopping Centre and a 4-minute drive from Yu Garden. It is 2.1 mi (3.4 km) from The Bund and 4.5 mi (7.2 km) from Oriental Pearl Tower.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. The operational hours are available upon request, and the pool is open year-round.

What are the policies for children staying at the hotel?

Up to 2 children aged 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What is the policy regarding extra beds or cribs?

The property offers rollaway beds for a fee of CNY 350 per night. Guests must contact the property in advance to reserve extra beds.

The Langham, Shanghai, Xintiandi Hotel

Average nightly price at The Langham, Shanghai, Xintiandi by month, last 12 months (USD)
Month	Average price
January	US$212
February	US$202
March	US$296
April	US$380
May	US$249
June	US$243
July	US$228
August	US$222
September	US$276
October	US$259
November	US$279
December	US$259

What guests think

The Langham, Shanghai, Xintiandi earns strong praise for its central location by Xintiandi and consistently friendly, attentive staff, with many guests enjoying spacious, comfortable rooms, a quality breakfast, and handy facilities like the pool, gym, spa, and club lounge.

Common downsides are aging décor and maintenance niggles in some rooms and bathrooms, occasional noise or crowding in the lobby, and mixed Wi-Fi performance. A few guests reported limited English at times and difficulties using international credit cards or being asked for Alipay deposits, plus inconsistent breakfast value or service. Overall, expect a comfortable, well-located stay with standout service and amenities, in a property that could use a refresh.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the pool, gym, spa and the club lounge; facilities are convenient and well kept. Some note wear in common areas and minor issues like weak jacuzzi jets or a busy, noisy lobby.

Related guest reviews

8

Tian Yin

20 May 2023

·

Stayed 17 nights

Very clean and helpful staff. Jacuzzi area could be improved. The massage jets very weak and we needed to keep pressing the power button as it stops every minute or so.

10

Rami

23 Jul 2023

·

Stayed 9 nights

Good hotel in a nice area. Good gym, sauna and swimming pool. Excellent breakfast. A lot of restaurants and bars around hotel and also good shopping malls

10

Johannes

25 Jul 2024

·

Stayed 5 nights

Fijn verblijf en uitstekende faciliteiten, zoals de lounge op de 27e en het zwembad. Ontbijt was geweldig.

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10

Christine

6 Jun 2025

·

Stayed 2 nights

Excellent hotel with reasonable rates, a Michelin-starred restaurant and beautiful spa.

10

KHOA

4 Nov 2025

·

Stayed 2 nights

The staff friendliness on the executive lounge level was excellent. Hotel staffers kept the room clean twice a day. Impeccable service.

10

Junmo

2 Mar 2025

·

Stayed 3 nights

3박 묵었는데 침대가 너무 푹신하고 깨끗하고 청소도 자리 비울때마다 깨끗하게 해주시네요! 지하 1층에 수영장하고 휘트니스도 잘 되어있습니가.

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8

Sabine

7 Oct 2025

·

Stayed 1 night

swimmingpool nice and well equiped

10

Ed

15 Nov 2024

·

Stayed 3 nights

Fantastic hotel in the centre of Xintiandi with its great choice of food and entertainment. Special mention to Zoe and her awesome staff in the club lounge, with a particular mention to excellent James Yu. Nothing was too much trouble for them. Zoe arranged for our large luggage to be looked after when we travelled to Wenzhou and Yiwu for business and arranged for our bags to be in our new room when we returned. I have stayed here before and will continue to do so when i have business in Shanghai.

10

David

23 Sept 2024

·

Stayed 1 night

Beautiful hotel best club lounge in China

8

HUI

9 Sept 2024

·

Stayed 4 nights

Wonderful services specially for the lounge at 27th floor. The foods there are very tasty and delicate. Every morning, we saw so many smiling faces. Mr. Yu is a very nice and helpful person. There is a deaf bellman who is also very nice person. They all gave us a very impressive memory. What needs to be improved are the property. Some items are old and space for the suite is small.

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Cleanliness

Most guests describe rooms as very clean or spotless, with attentive housekeeping. A few report lapses such as bathroom residue, stray hairs or occasional odors.

Related guest reviews

10

SEONG

8 May 2023

·

Stayed 2 nights

very good but in the room, smells not perfect..

8

Mark

13 Jun 2023

·

Stayed 3 nights

Everything is great except when you look into details the room isn’t very clean

10

Kah Kim

18 Mar 2025

·

Stayed 5 nights

Location is good. Room is clean

8

Zhen

28 Jul 2024

·

Stayed 2 nights

Location is good. However, the room was not clean and smelly for my first night stay.

10

Shyue Wen

25 Feb 2024

·

Stayed 2 nights

Right at the heart of Xintiandi and near to train lines and numerous dining/shopping options. Rooms are clean and service quality is top notch.

8

Shai

3 Nov 2025

·

Stayed 1 night

Cleanliness: The room was clean, spacious, and comfortable. The bathroom, while comfortable, was less clean - i found hairs of in the bathtub and old soap(?) splashes on the walls. Breakfast: while less of a variety than in other hotels, the quality was excellent: everything was fresh. Both the European style and the Asian style items were fresh and tasty. The lobby is quite nosy, and it's difficult to find a quiet spot. At the evening, they had live music, but didn't turn off completely the background music - the result was a bit cacophonic. The food, however, was good quality (even if the service was a bit slow).

10

William

12 Jan 2025

·

Stayed 2 nights

提早了到埗前枱說我訂的套房還未收拾好，換了商務套房說是一樣大的。房內傢俬有點舊，但整體整潔度良好，馬桶沒有味道，還可自動開啟蓋子。有5公里範圍的免費岀租車服務點贊的。位置方便過馬路就是新天地。

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10

Thomas Grant

11 Jan 2025

·

Stayed 8 nights

Staff were exceptional, so helpful and friendly. The room was spotless and the housekeeping staff always kept to our requested time and left everything spotless. The area around the hotel has lots of restaurants and a quick 5 minute walk to the metro station puts the rest of Shanghai on your doorstep. I would stay again the next time we visit Shanghai.

10

Nadia

19 Nov 2025

·

Stayed 4 nights

Everything was perfect. The hotel exceeded all our expectations — from the spotless rooms and comfortable beds to the friendly and attentive staff. The location was excellent, and all services ran smoothly. The breakfast offers everything your heart could wish for. We felt very well taken care of throughout our stay. Highly recommended!

10

Sean Fong

15 Sept 2024

·

Stayed 1 night

Very clean and spacious hotel. Hotel staff is friendly too.

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Rooms

Rooms are generally spacious and comfortable, with good beds and showers, but many reviews say décor is dated with worn elements and occasional maintenance issues (bathroom fittings, lighting). Wi-Fi performance and room assignments or views vary, and some rooms feel humid or have older TVs.

Related guest reviews

8

Seunghee

8 May 2024

·

Stayed 4 nights

방 안이 매우 습한 걸 빼면 위치며 뭐며 더 좋습니다

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4

MATSUO

17 Nov 2024

·

Stayed 2 nights

The Wi-Fi provided by the hotel is terrible. I couldn't work in my room.

8

Chuhua

19 Nov 2024

·

Stayed 4 nights

地理位置極優，服務人員都很專業很棒，飯店住宿環境也不錯，唯一美中不足是新天地這附近區域的網路大約只有30-40M，上網和網路通話常會斷訊，如不是中重度使用者是很棒的選擇

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10

Susan

30 Sept 2024

·

Stayed 2 nights

The room is quite dated. Particularly bad is the TV. It is not even clear anymore.

8

Seow Chim

13 Jun 2025

·

Stayed 4 nights

Whilst service was generally good, the hotel is getting and looking dated and the bathroom though adequate is a little cramp. Lighting in the room is rather dim, can do with more. Location is excellent. Service is okay for a good class hotel. Did not try the restaurant outlets.

8

Seppo

26 Jan 2026

·

Stayed 3 nights

Nice room but bath room requires Maintenance

8

Haoran

5 Oct 2025

·

Stayed 2 nights

At the check in, the front desk girl gave us a room with “CBD view” as described. Turned out it’s the smallest corner unit with the view facing the adjacent hotel building. I mean the facility and service were all good, but please stop being sleek cmon. It’s not smart when you do this to your customers.

8

Pietro

23 Jan 2026

·

Stayed 9 nights

Personale cortese, stanza ampia e ben attrezzata. Incominciano a vedersi i segni Dell'età con moquette lisae qualche piastrella rotta

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8

Ole W

6 Dec 2025

·

Stayed 3 nights

The hotel is overdue for a facelift, interiors and rooms looks dated, F&B lobby in the lobby could be better layout, Staff are friendly but many lack English skills

8

Shaun

7 Mar 2024

·

Stayed 3 nights

The property has a convenient location and is great for business travel. However the rooms are dated and worn, a renovation of the property is needed, they’re no longer fit for a five star hotel.

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Service

Service is widely praised as friendly, attentive and professional, with smooth check-in/out and helpful concierge and housekeeping teams. However, several reviews mention payment friction with international cards or Alipay deposits, occasional language gaps, and isolated service missteps at breakfast or reception.

Related guest reviews

8

Lina

10 Jun 2023

·

Stayed 2 nights

Really nice hotel and perfect location! Nothing to complain about except that we had issues paying with international credit card when checking out. We tired 6 different cards.

10

KHOA

4 Nov 2025

·

Stayed 2 nights

The staff friendliness on the executive lounge level was excellent. Hotel staffers kept the room clean twice a day. Impeccable service.

8

Alicia

2 Nov 2024

·

Stayed 4 nights

Overall hotel staff were pleasant and polite. The morning breakfast crew were not so pleasant. Selectively welcoming guests to their tables, cook was rude to us, and one server was coughing away without wearing his mask. Overall, it is still a nice hotel to stay in.

10

Zengxia

18 Jan 2026

·

Stayed 1 night

Check-in checkout was super smooth. Nancy at front desk was very helpful. Langham is outstanding in all aspects. Great location, luxurious layout, fantastic service, will for sure on my top list to stay when come back to Shanghai.

10

FERDI

30 May 2025

·

Stayed 2 nights

Everything was great except on check in the staff assumed that my colleague and i were Gay although there was clearly 2 rooms booked on the reservation. sure you can make a mistake but that is the first time i have had some make that assumption in the 18 years i have been travelling. Need to train your staff better and ensure they are not offending people in anyway when there is clear reservations.

10

Julien

8 Nov 2025

·

Stayed 12 nights

Beautiful rooms, tastefully decorated. The location is perfect for exploring the city, and the staff was fantastic (thank you to Zoe and Kiki who were so kind and helpful)

8

Ole W

6 Dec 2025

·

Stayed 3 nights

The hotel is overdue for a facelift, interiors and rooms looks dated, F&B lobby in the lobby could be better layout, Staff are friendly but many lack English skills

10

Nadia

19 Nov 2025

·

Stayed 4 nights

Everything was perfect. The hotel exceeded all our expectations — from the spotless rooms and comfortable beds to the friendly and attentive staff. The location was excellent, and all services ran smoothly. The breakfast offers everything your heart could wish for. We felt very well taken care of throughout our stay. Highly recommended!

10

john

8 Sept 2025

·

Stayed 3 nights

An amazing hotel. The room was perfect, (large, clean, correct temperature and great bed). All the staff were great and made our stay easy and enjoyable. Johnny Chan, I hope I got his surname correct, at reception took his time to make sure we booked the correct rooftop bar and that the timings fitted in with the show we were going to later. He even made sure about the traffic conditions and the whole evening went seamlessly in due to his help.

6

Shufan

10 Nov 2025

·

Stayed 1 night

We booked this hotel for our parents. Upon arrival, we were asked to pay the deposit via Alipay instead of a credit card. I find this surprising—how can a 5-star international hotel not accept credit cards for a deposit? If we use a credit card, there is no processing fee. If we are forced to use Alipay, we must pay a 3% international transaction fee. It feels inconsiderate refuse to offer alternative options for guests. We hope the management will reconsider this policy and provide more flexible options for future guests.

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Location

Outstanding location next to Xintiandi, with easy access to restaurants, shopping and metro lines; very walkable to nearby areas. One review notes traffic can be heavy when reaching the hotel.

Related guest reviews

8

Karmen

29 Jul 2025

·

Stayed 4 nights

Hotel is located right next to Xintandi which is shopping and restaurants all in one. It's close to subway line 1 and 10, very walkable to other major spots. The hotel itself is nice but it's showing signs of wear, but the bed is amazing, mattress is still firm and our room is still very comfortable. The only thing I would suggest is install hooks in the bathroom as we had a hard time hanging the super large bath towels and nowhere to put our clothes.

10

mona

16 Jan 2025

·

Stayed 2 nights

Hi i stayed at the Langham in Shanghai and loved it, it was great service comfortable beds, and in a very walk-able area. lots of restaurants and malls and shops. We actually even walked to the Bund. took about 35 min it was a great walk

10

Hidajat

18 Sept 2025

·

Stayed 4 nights

Good location, plenty of stores and restaurants nearby. Good nightlife too.

10

Hassan

7 Apr 2025

·

Stayed 3 nights

Great hotel , top location I highly recommended it

10

NANCY H

6 Apr 2025

·

Stayed 4 nights

Really nice hotel in a relatively newer area in Shanghai. Good customer servie, clean big rooms, nice housekeeping. Very close to subway, resturants and shopping.

10

Samuel

13 May 2023

·

Stayed 6 nights

The location of the property made it the idea place to stay in Shanghai.

10

Jacobo

6 Dec 2025

·

Stayed 3 nights

Great location

10

Juha

8 Feb 2026

·

Stayed 1 night

Clean and luxury with super location

10

YUEN YI

22 Sept 2025

·

Stayed 3 nights

Very good location and convenience.

10

Rosa

28 Mar 2024

·

Stayed 5 nights

Excellent location right in the center of Xintiandi, with easy access to several subway lines

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Dining

Breakfast is often highlighted for quality and selection, and the club lounge and on-site dining are praised by several guests. Some find the buffet expensive or less varied, and there are isolated complaints about taste or breakfast service.

Related guest reviews

10

dominic

6 Mar 2025

·

Stayed 3 nights

Great stay. Very convenient location for my office in xintiandi. Breakfast very high quality and good selection.

8

Salvador

24 Mar 2025

·

Stayed 2 nights

Buen hotel em general. Excelente servicio. La comida en cuanto al bufete de la mañana, le daría 6/10. El de la cena igual. El spa estaba lleno y no pude probarlo

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10

PING

24 May 2024

·

Stayed 7 nights

It’s a great pleasure to stay at this hotel for more than two weeks time. The first experience with bell attendant Andy, who is very friendly and use sign language make us feel better for the hotel. All staff in the hotel are very friendly and willing to be helpful. The breakfast is not only rich but with good taste of traditional Shanghai food some are even better than the reputable restaurant. The chefs and attendants are most local Shanghainese they are extremely friendly with us speaking same dialect. The location is top to none in Shanghai. We are sure will come back again. Many thanks for making us having a comfortable long stay.

10

Christine

6 Jun 2025

·

Stayed 2 nights

Excellent hotel with reasonable rates, a Michelin-starred restaurant and beautiful spa.

8

Shai

3 Nov 2025

·

Stayed 1 night

Cleanliness: The room was clean, spacious, and comfortable. The bathroom, while comfortable, was less clean - i found hairs of in the bathtub and old soap(?) splashes on the walls. Breakfast: while less of a variety than in other hotels, the quality was excellent: everything was fresh. Both the European style and the Asian style items were fresh and tasty. The lobby is quite nosy, and it's difficult to find a quiet spot. At the evening, they had live music, but didn't turn off completely the background music - the result was a bit cacophonic. The food, however, was good quality (even if the service was a bit slow).

10

Li

15 Aug 2025

·

Stayed 9 nights

Mit das beste Frühstücksbuffet, das ich je gesehen habe. Luxus pur. Personal sehr serviceorientiert

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10

Christine

18 Jun 2024

·

Stayed 3 nights

It’s a beautiful property. Breakfast was international style buffet. Just wish they had more authentic northern Chinese breakfast cuisine. Youtiao was not fresh and terribly greasy.

10

Kevin

10 May 2025

·

Stayed 2 nights

Staff very friendly. Buffet breakfast was too expensive

10

Nadia

19 Nov 2025

·

Stayed 4 nights

Everything was perfect. The hotel exceeded all our expectations — from the spotless rooms and comfortable beds to the friendly and attentive staff. The location was excellent, and all services ran smoothly. The breakfast offers everything your heart could wish for. We felt very well taken care of throughout our stay. Highly recommended!

8

HUI

9 Sept 2024

·

Stayed 4 nights

Wonderful services specially for the lounge at 27th floor. The foods there are very tasty and delicate. Every morning, we saw so many smiling faces. Mr. Yu is a very nice and helpful person. There is a deaf bellman who is also very nice person. They all gave us a very impressive memory. What needs to be improved are the property. Some items are old and space for the suite is small.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $222	8 $222	9 $263	10 $331
11 $314	12 $323	13 $522	14 $522	15 $787	16 $583	17 $590
18 $769	19 $402	20 $419	21 $579	22 $559	23 $542	24 $465
25 $325	26 $325	27 $359	28 $359	29 $359	30 $359	31 $359

Su	Mo	Tu	We	Th	Fr	Sa
1 $359	2 $359	3 $359	4 $359	5 $393	6 $393	7 $393
8 $393	9 $393	10 $359	11 $351	12 $351	13 $359	14 $359
15 $333	16 $333	17 $351	18 $351	19 $351	20 $359	21 $359
22 $333	23 $333	24 $351	25 $351	26 $351	27 $359	28 $359
29 $333	30 $333

The Langham, Shanghai, Xintiandi

Prices for The Langham, Shanghai, Xintiandi

Monthly average prices

About this property

Location

Room options

Superior King

Club Junior Suite Club Lounge (+Afternoon Tea+Happy Hour)

Premier Xintiandi View King Room

Superior Twin

Deluxe Twin Room

Club Executive Suite Club Lounge (+Afternoon Tea+Happy Hour)

Presidential Suite Club Lounge (+Afternoon Tea+Happy Hour)

Premier King Room

Club Executive Twin Club Lounge (+Afternoon Tea+Happy Hour)

Club One-Bedroom Suite Club Lounge (+Afternoon Tea+Happy Hour)

Deluxe

Club Executive Studio King-Club Lounge (+Afternoon Tea+Happy Hour)

Studio, Pool Access, City View

Club Executive King Club Lounge (+Afternoon Tea+Happy Hour)

Junior Suite

Chairman Suite Club Lounge (+Afternoon Tea+Happy Hour)

Guest reviews of The Langham, Shanghai, Xintiandi

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Langham, Shanghai, Xintiandi

Prices for upcoming dates