Is parking available at the property?

Self parking is available at the property for a fee of CNY 120 per day, which includes in/out privileges. Parking is limited and reservations are not specified as required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately CNY 227.7 per person. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request but are subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible paths of travel, a wheelchair-accessible concierge desk, and a wheelchair-accessible pool. There are also elevators, stair-free paths to entrances, and accessible public washrooms.

Where is the property located in relation to key landmarks?

The property is located in Minhang, Shanghai, within a 10-minute drive of People's Square and Jade Buddha Temple. It is approximately 6.1 miles (9.8 km) from Xintiandi Style Shopping Centre and 6.8 miles (10.9 km) from Shanghai Museum. Nearby attractions include Laowai Street 101 (1.1 km), Hongqiao Int'l Pearl City (1.6 km), and Shanghai Zoo (3.0 km).

Does the property have a swimming pool?

Yes, the property features an indoor swimming pool. The operational hours are not specified, and seasonal availability is not mentioned.

What are the policies for guests staying with children?

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CNY 476.0 per night. Advance request or confirmation may be required for extra beds.

Hilton Shanghai Hongqiao - Luxurious 5-Star Stay

Average nightly price at Hilton Shanghai Hongqiao by month, last 12 months (USD)
Month	Average price
January	US$95
February	US$87
March	US$153
April	US$119
May	US$103
June	US$102
July	US$97
August	US$91
September	US$114
October	US$108
November	US$126
December	US$92

What guests think

At Hilton Shanghai Hongqiao, travelers frequently praise the spacious, clean rooms and a generally good breakfast, while noting a location convenient to Hongqiao Airport but far from metro stops, plus recurring Wi-Fi problems.

Some reviews report smoke smells, temperature control or drainage issues, and occasional noise from traffic or a nearby venue. Service is widely described as helpful, though a few guests experienced communication issues or inconsistent handling of problems. Overall, expect comfortable rooms and solid service, best suited to stays near Hongqiao.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are generally well kept; several guests praised the gym and overall property, though a few mentioned noise near an on-site club and expensive parking.

Related guest reviews

10

Cuong

14 Jul 2024

·

Stayed 1 night

Its a ok hotel, but not good value for money - I was put in tower 1 and that tower is close to their inhouse club or something. There was music during the night - I am a easy sleeper, so not a big problem, hover for a 5 star hotel, that is not acceptable and not for that price. Its also a bit far away from the center - so same price hotel nearer the center would probably be my recommendation. However I was travelling out early next morning, so I thought it was the best option for me.

8

KENJI

5 Dec 2024

·

Stayed 2 nights

空港からタクシーで15分程度。ヒルトンは上海にいくつかあると言われ、一番空港に近いヒルトンだと言ったらついた。施設は素晴らしいし、綺麗。ジムも充実している。ややロケーションに難あり、地下鉄の駅が遠く、車やタクシーでの移動が中心となる。

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10

Manja

7 Dec 2024

·

Stayed 2 nights

Helt fantastisk! Og havde det skønneste værelse med eget fitness. God service, søde og meget hjælpsomme. Og stort udvalg af mad. Virkelig godt.

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10

John

27 Feb 2025

·

Stayed 1 night

Of the charts exceptional. My go to property when in Shanghai! Staff is exceptional as is the property as well!

10

Jong jin

5 Nov 2025

·

Stayed 1 night

비즈니스 차원에서 좋습니다

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6

SU JIANG

27 May 2023

·

Stayed 1 night

When I checked in, restroom at bed side room of suit rooms was used by someone and not clean. Coffee of Room Service was served with paper cups. Breakfast at 3rd floor executive lounge was good and comfortable.

6

JEONGMEE

25 Feb 2024

·

Stayed 2 nights

1층 레스토랑과 커피숍, 그리고 3층 라운지 모두 너무 추웠다 두꺼운 패딩을 입고 식사를 해야했다

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10

SEUNGYEOL

14 Nov 2025

·

Stayed 5 nights

The hotel facilities are very clean, and the staff are friendly. The breakfast is excellent.

10

Gonzalo

27 Oct 2023

·

Stayed 6 nights

Rooms are big, personal very friendly, but parking kind of expensive. Breakfast is very good with a big selection of dishes

10

John

25 Sept 2023

·

Stayed 3 nights

Finally a business trip to China after Covid. Great room, very spacious. Comfortable bed. Seems the staff constantly trying to upsell anything. ordered double scotch at the bar and was barely a single, no rocks to hid in. Getting a taxi in Shanghai has gotten to be a real headache and they hotel didn’t have much luck either. Breakfast buffet was excellent

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Cleanliness

Many guests found rooms and common areas clean, but recurring issues included cigarette odors, occasional clogged drains or leaks, and isolated housekeeping misses.

Related guest reviews

6

Piying

19 Dec 2025

·

Stayed 4 nights

WiFi was terrible. Breakfast was consistently cold and the milk was bad and the rooms stunk of cigarette smoke

8

Hyeongjun

1 Sept 2024

·

Stayed 5 nights

Hard to communicate by English. Room was super humid and even drop of water fell down from the ceiling.

10

Kyungjin

13 Nov 2025

·

Stayed 2 nights

객실이 깨끗했어요

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10

SEUNGYEOL

12 Feb 2026

·

Stayed 4 nights

깨끗한 객실과 훌륭한조식이 좋습니다. 벌써 3번째 투숙입니다.

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8

Akira

18 Aug 2024

·

Stayed 2 nights

良かったことはベッドがふかふか。改善点はシャワールームの排水溝が浅く水が室外へ流れ出る。

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4

Ryota

4 Apr 2025

·

Stayed 4 nights

五日間の滞在で四日目に上階からの水漏れが発生し、部屋の移動を余儀なくされた。経験上、ホテル側の責任で部屋を移動する場合、同タイプかそれ以上の部屋を用意されたものだが、単純にグレードダウンした部屋を用意された。また、荷物の移動などもホテル側が全て行うかある程度は手伝うものだが、何の補助もなくカードキーだけ渡され、あとは勝手にどうぞ。という感じであった。深夜帯の事案であったため、対応人員への教育不足かとも思っていたが、翌日も、チェックアウトの時も、謝罪の言葉すらない始末。ヒルトンの名も落ちたものである。ホテルの立地は最悪で、最寄り駅までは徒歩20分程度。近隣にコンビニもなく、飲食店も少ない。ヒルトンブランドと目的地エリアで選んだホテルであったが、上海は広いので、もう少し狭域で絞って検討すると選ぶべきホテルではなかったと感じた。もちろん、ホテルのみで過ごすような金持ちには素敵な環境かもしれないが、観光やビジネスの拠点とするような一般人には不向きであると思う。

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6

minjung

18 Mar 2025

·

Stayed 3 nights

첫날에 방에 체크인했는데 무슨 뷰가 벽이었어요 너무 답답하고 무슨 모텔인줄 다음날 방을 바꾸고 뷰가 있으니까 살거같더라구요. 실내 흡연 금지인데 계속 누가 복도에서 연초 피워서 실내에서 무슨 흡연실 냄새가 났어요. 환기도 못시키고 에어컨이라도 트려는데 아무리 온도를 낮춰도 시원해지지 않았어요. 그리고 바디워시나 로션 향이 너무 아저씨 로션 냄새가 났어요..직원들이 영어를 잘 못합니다.. 그리고.. 조식 뷔페는 맛있는데 아침에 오픈 주방에서 요리사들끼리 언성높여서 싸우는거에요. 아니 손님들 다 있는 데 나가서 싸울것이지 뭔 짓거리래요

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8

Jinhong

2 Nov 2025

·

Stayed 2 nights

The sink is clogged.

6

SU JIANG

27 May 2023

·

Stayed 1 night

When I checked in, restroom at bed side room of suit rooms was used by someone and not clean. Coffee of Room Service was served with paper cups. Breakfast at 3rd floor executive lounge was good and comfortable.

10

SEUNGYEOL

14 Nov 2025

·

Stayed 5 nights

The hotel facilities are very clean, and the staff are friendly. The breakfast is excellent.

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Rooms

Rooms are spacious and comfortable with large beds, but several guests faced slow or unreliable Wi-Fi, occasional noise, and some rooms have blocked views or temperature-control quirks.

Related guest reviews

6

Piying

19 Dec 2025

·

Stayed 4 nights

WiFi was terrible. Breakfast was consistently cold and the milk was bad and the rooms stunk of cigarette smoke

10

Cuong

14 Jul 2024

·

Stayed 1 night

Its a ok hotel, but not good value for money - I was put in tower 1 and that tower is close to their inhouse club or something. There was music during the night - I am a easy sleeper, so not a big problem, hover for a 5 star hotel, that is not acceptable and not for that price. Its also a bit far away from the center - so same price hotel nearer the center would probably be my recommendation. However I was travelling out early next morning, so I thought it was the best option for me.

10

Jenny

5 Nov 2025

·

Stayed 1 night

Loved this hotel. Staff were great, room was huge and bed was even bigger and comfy. Location was mid though, not centrally located which meant it was quiet but also hard to get to the main sights.

8

Guochun

28 Jan 2025

·

Stayed 1 night

All is good except the outside traffic noise you can hear at night

10

SIN YAN

11 Dec 2025

·

Stayed 3 nights

Big spacious room. Friendly staff. Overall experience is great.

8

Lili

6 Jan 2025

·

Stayed 2 nights

雖是冬日，但部分方向房間，室內熱的流汗。網路也慢但每個部門的服務都很好

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6

Kazuki

9 Sept 2024

·

Stayed 2 nights

Wi-Fiが使い物にならない

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6

minjung

18 Mar 2025

·

Stayed 3 nights

첫날에 방에 체크인했는데 무슨 뷰가 벽이었어요 너무 답답하고 무슨 모텔인줄 다음날 방을 바꾸고 뷰가 있으니까 살거같더라구요. 실내 흡연 금지인데 계속 누가 복도에서 연초 피워서 실내에서 무슨 흡연실 냄새가 났어요. 환기도 못시키고 에어컨이라도 트려는데 아무리 온도를 낮춰도 시원해지지 않았어요. 그리고 바디워시나 로션 향이 너무 아저씨 로션 냄새가 났어요..직원들이 영어를 잘 못합니다.. 그리고.. 조식 뷔페는 맛있는데 아침에 오픈 주방에서 요리사들끼리 언성높여서 싸우는거에요. 아니 손님들 다 있는 데 나가서 싸울것이지 뭔 짓거리래요

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6

HIROSHI

3 Aug 2025

·

Stayed 3 nights

Wifiの接続がつながりにくい。

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8

Byung Je

2 Jun 2023

·

Stayed 2 nights

방에 따라서 창문을 열면 상대 건물의 벽만 보이는 방이 있습니다. Check-in 하실 때 꼭 앞에 건물이 없는 방으로 달라고 하시기 바랍니다. 기타 서비스, 침실, 조식 등 무난합니다.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with standout support from concierge and managers; however, some reported poor communication, intrusive entry, and inadequate resolution of issues.

Related guest reviews

8

Jeongkoo

11 Feb 2025

·

Stayed 1 night

체크인할 때 객실에 대해 설명이 부족함

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10

Jaiyoon

9 Dec 2025

·

Stayed 10 nights

불편이 없었어요. 청소도 숙박인에 맞는 시간에 청소해 주고. 늦은 체크아웃으로 편하게 공항으로 갈 수 있어서 좋았어요. 익스큐티브 직원들 정말 친절했어요.

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2

KEN

29 Nov 2023

·

Stayed 1 night

办理登记手续的女服务员的态度很差，像机器人。房间的窗户几乎是假的，浴室与卧室之间有玻璃没有帘子，应该是忘装帘子了。

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10

SIN YAN

11 Dec 2025

·

Stayed 3 nights

Big spacious room. Friendly staff. Overall experience is great.

4

Ryota

4 Apr 2025

·

Stayed 4 nights

五日間の滞在で四日目に上階からの水漏れが発生し、部屋の移動を余儀なくされた。経験上、ホテル側の責任で部屋を移動する場合、同タイプかそれ以上の部屋を用意されたものだが、単純にグレードダウンした部屋を用意された。また、荷物の移動などもホテル側が全て行うかある程度は手伝うものだが、何の補助もなくカードキーだけ渡され、あとは勝手にどうぞ。という感じであった。深夜帯の事案であったため、対応人員への教育不足かとも思っていたが、翌日も、チェックアウトの時も、謝罪の言葉すらない始末。ヒルトンの名も落ちたものである。ホテルの立地は最悪で、最寄り駅までは徒歩20分程度。近隣にコンビニもなく、飲食店も少ない。ヒルトンブランドと目的地エリアで選んだホテルであったが、上海は広いので、もう少し狭域で絞って検討すると選ぶべきホテルではなかったと感じた。もちろん、ホテルのみで過ごすような金持ちには素敵な環境かもしれないが、観光やビジネスの拠点とするような一般人には不向きであると思う。

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10

sarabjeet

21 Jun 2023

·

Stayed 5 nights

Customer service by Tom duty manger was amazing and his crew was so polite. He made my trip so comfortable . Great customer service.

6

YOOSEOCK

16 Apr 2025

·

Stayed 1 night

와이파이가 너무 느려서 업무를 할 수 없을 정도임 직원이 총인종 누를때 화장실에 있었는데 마스터키 누르고 그냥 들어와서 깜짝 놀랐는데 직원 교육이 필요함

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10

JEONGHO

9 Jul 2025

·

Stayed 2 nights

객실은 깨끗하고 정돈되어 있고 교통도 편리합니다. 홍차오 공항까지 20분밖에 걸리지 않습니다. 서비스 직원들은 따뜻하고 친절했습니다. 컨시어지 부서의 Henry는 많은 문제를 열정적으로 해결해 주었습니다. 정말 감사합니다!

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10

YONGCHEOL

2 Jan 2026

·

Stayed 1 night

The staffs are super kindly and I love the room so much. I will definitely visit this hotel in the future. Highly recommend!

10

John

25 Sept 2023

·

Stayed 3 nights

Finally a business trip to China after Covid. Great room, very spacious. Comfortable bed. Seems the staff constantly trying to upsell anything. ordered double scotch at the bar and was barely a single, no rocks to hid in. Getting a taxi in Shanghai has gotten to be a real headache and they hotel didn’t have much luck either. Breakfast buffet was excellent

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AI-generated summary based on recent guest reviews

Location

Close to Hongqiao Airport and convenient for layovers, with taxi rides about 15–20 minutes. Multiple reviews note it is not central and the metro is a long walk, leaving fewer nearby options for some.

Related guest reviews

6

Huei

27 Feb 2025

·

Stayed 2 nights

Nothing much around the neighbourhood.

8

Atsuhiro

9 Apr 2025

·

Stayed 3 nights

いいホテルですが、コンビニが少し遠いです。

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8

KENJI

5 Dec 2024

·

Stayed 2 nights

空港からタクシーで15分程度。ヒルトンは上海にいくつかあると言われ、一番空港に近いヒルトンだと言ったらついた。施設は素晴らしいし、綺麗。ジムも充実している。ややロケーションに難あり、地下鉄の駅が遠く、車やタクシーでの移動が中心となる。

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10

CHANIL

19 Jul 2024

·

Stayed 2 nights

규모가 크고 깨끗함. 번화가에서는 많이 떨어져 있음. 하지만 택시로 10분 거리에 한인거리가 있어서 편리함.

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10

Jenny

5 Nov 2025

·

Stayed 1 night

Loved this hotel. Staff were great, room was huge and bed was even bigger and comfy. Location was mid though, not centrally located which meant it was quiet but also hard to get to the main sights.

10

TETSUYA

30 Apr 2025

·

Stayed 3 nights

空港が近い。

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10

Mark

12 Nov 2024

·

Stayed 7 nights

The Hilton hotel is very close to the airport, making it very convenient wars. To travel in and out on business and the train station.

10

David

28 Jan 2025

·

Stayed 1 night

Perfect for layover in Shanghai Hongqiao

10

JEONGHO

9 Jul 2025

·

Stayed 2 nights

객실은 깨끗하고 정돈되어 있고 교통도 편리합니다. 홍차오 공항까지 20분밖에 걸리지 않습니다. 서비스 직원들은 따뜻하고 친절했습니다. 컨시어지 부서의 Henry는 많은 문제를 열정적으로 해결해 주었습니다. 정말 감사합니다!

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8

yeonock

2 Jan 2026

·

Stayed 1 night

객실은 넓고 깨끗했지만 근처에 지하철이 없어서 별 하나 뗐습니다. 그러나 디디를 불러서 다니면 교통비가 생각보다 적게 나와서 다니기에 불편하지는 않습니다

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and quality, though several guests found it limited or served cold at times. On-site options include a Japanese restaurant and lounge, while dinner choices felt limited for some.

Related guest reviews

8

Fiona

27 Jan 2024

·

Stayed 3 nights

Room is very spacious and everything is in good condition. The only 2 minor issues are poor TV remote reception and relative slow shower head. Food at breakfast and the Japanese restaurant attached was great. Staff was helpful and friendly. I didn't have time to enjoy the gym unfortunately. The hotel is not close to metro stop so getting around could be a bit uneasy. It is just 15 minutes away by taxi from SHA airport so this is a big bonus point if you are flying with this airport. Overall, I enjoy the stay very much.

6

Piying

19 Dec 2025

·

Stayed 4 nights

WiFi was terrible. Breakfast was consistently cold and the milk was bad and the rooms stunk of cigarette smoke

10

Ciyan

24 Mar 2024

·

Stayed 2 nights

Hotel breakfast was great. Staff was nice.

8

Udit

29 Nov 2025

·

Stayed 2 nights

Clean room, breakfast spread

6

KIHWAN

27 Dec 2025

·

Stayed 1 night

아침식사 별로임

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10

SEUNGYEOL

12 Feb 2026

·

Stayed 4 nights

깨끗한 객실과 훌륭한조식이 좋습니다. 벌써 3번째 투숙입니다.

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10

BELAY

12 Jul 2025

·

Stayed 7 nights

We came from America and We stayed at this hotel for 7 days and i have to say this is by far the best hotel and hospitality i have experienced in a very long time. Very nice and helpful staffs, very clean and spacious rooms, great brekfast buffet and overall amazing atmosphere. We are definitely coming back and staying at this hotel without doubt. Highly recommended.

8

Udo

21 Sept 2023

·

Stayed 1 night

Dinner not much choice.

10

SEUNGYEOL

14 Nov 2025

·

Stayed 5 nights

The hotel facilities are very clean, and the staff are friendly. The breakfast is excellent.

10

John

25 Sept 2023

·

Stayed 3 nights

Finally a business trip to China after Covid. Great room, very spacious. Comfortable bed. Seems the staff constantly trying to upsell anything. ordered double scotch at the bar and was barely a single, no rocks to hid in. Getting a taxi in Shanghai has gotten to be a real headache and they hotel didn’t have much luck either. Breakfast buffet was excellent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $113	11 $113	12 $118	13 $109	14 $107
15 $108	16 $134	17 $139	18 $161	19 $146	20 $137	21 $128
22 $138	23 $205	24 $220	25 $143	26 $139	27 $117	28 $102
29 $103	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
		1 $145	2 $194	3 $178	4 $162	5 $112
6 $91	7 $102	8 $113	9 $121	10 $129	11 $102	12 $91
13 $91	14 $102	15 $103	16 $120	17 $124	18 $102	19 $92
20 $91	21 $102	22 $114	23 $122	24 $133	25 $120	26 $100
27 $90	28 $102	29 $106	30 $125	31 $126

Hilton Shanghai Hongqiao

Prices for Hilton Shanghai Hongqiao

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed (Hilton Tranquil)

Deluxe Room, 2 Twin Beds, Accessible

Executive Suite, 1 Bedroom

Executive Room, 2 Twin Beds, Bathtub

Premier Room, 1 King Bed

Deluxe Suite, 1 King Bed, Refrigerator

Premier Room, 2 Twin Beds

Junior Suite, 1 King Bed, Bathtub

Executive Room, 1 King Bed, Bathtub

Executive Suite, 1 King Bed

Room, 1 Double Bed, Bathtub (Five Feet to Fitness)

Deluxe Room, 1 King Bed, Bathtub

Executive Studio, 1 King Bed, Bathtub

Deluxe Room, 2 Twin Beds, Bathtub

Suite, 1 King Bed (Rooftop)

Deluxe Room, 1 King Bed

Premier Room, 1 King Bed, Accessible, Bathtub

Premier Rooftop Room

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