The Ayu Kintamani Villa at Toya Devasya

Great place to chill and relax while kids or family can keep busy and enjoy the venues perks or travel around and enjoy the local environment

This hotel is a in a fantastic location and has a lot going for it. Pity the maintenance is not fully up to date for a 20 plus year old hotel. The staff are great and super helpful. The view and hot springs are wonderful and super relaxing. On a side note, don’t bother to ask for any specific or special requests as they don’t follow up. This was the second time we stayed in this hotel and we confirmed our request on our last stay 4 weeks ago.

There were flies everywhere on the food at the restaurants/buffet, when getting massages, and when trying to sit at the pool. We ended our stay a day early, as we could not stand it.

The villas are beautiful and comfortable but need maintenance which is difficult due to the climate and the size of the property. The service is very good. Cleaning could improve. With a little more care than the above, the hotel could be very good. The only thing that is very wrong is that they have 3 poor roosters locked up and suffering all day and night in 3 tiny cages. This is cruelty!!! Also when people take vacations they like to sleep late and the roasters woke up us at 5:00. Please let them free!!!!!! The animals don't belong to us!!!

The property was very run down. The ceiling has mold. When it rained it ran down the wall. The rub was broke. We were told not to use it. There was no hot water. It’s at a hot spring. They said they are natural and use the water from the hot spring. It wasn’t hit by the time it got to your room. They do aerobics as a company together before opening so at 7 am the music is blaring. E we asked them to turn it down. I was told sorry company event. There was a large rat in the lobby. It was probable a nice property ten years ago but is only worth a day trip now. Find a nice hotel some where else and drive to see Mt Batur.