Club Regina Cancun
110 $US
/nuit
Moyenne pour septembre
Prix pour Club Regina Cancun
Sélectionnez les dates pour voir les prix et les disponibilités
110 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Club Regina Cancun, les prix par nuit s'élèvent en moyenne à 79 $US pendant le mois le moins cher (juin) et à 171 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 113 $US |
| février | 129 $US |
| mars | 171 $US |
| avril | 152 $US |
| mai | 121 $US |
| juin | 79 $US |
| juillet | 82 $US |
| août | 88 $US |
| septembre | 110 $US |
| octobre | 98 $US |
| novembre | 98 $US |
| décembre | 121 $US |
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sept. · 110 $US
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Le plus cher : mars (env. 171 $US)
Le moins cher : juin (env. 79 $US)
À propos de cet établissement
Laissez place à la détente en rejoignant les 2 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous t...
Équipements
Laissez place à la détente en rejoignant les 2 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24, un personnel polyglotte et une consigne à bagages. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pour le dîner, direction Restaurant Inizio un restaurant qui vous fera découvrir les délices Cuisine mexicaine. Et pour combler tous vos petits creux, l'hébergement abrite un café. Vous n'avez pas envie de quitter votre chambre ? Pas de problème, vous pourrez profiter du du service d'étage (horaires limités) ! Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine.
Chambres
Les 69 chambres climatisées de l'hébergement vous invitent à la détente. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Les salles de bain comprennent une douche, des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Profitant d'un emplacement de choix à Cancún (Zona Hotelera), Club Regina Cancun managed by Accor se trouve à deux pas du site Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc et à 2 min en voiture du site Playa Delfines. Cet hôtel au bord de la plage se trouve à 19,4 km de Club de golf Moon Palace et à 8,3 km de La Isla (centre commercial).
À proximité
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(0.1 miles)
Lagune Nichupté(0.5 miles)
Parc national marin d'Arrecife de Puerto Morelos(0.8 miles)
Terrain de golf Iberostar Cancun(1.1 miles)
Ruines archéologiques El Rey(1.4 miles)
Départ du Sentier des Ruines El Rey(1.4 miles)
Playa Delfines(1.7 miles)
Départ du Sentier Museo Maya(2.5 miles)
Plage Coral(2.6 miles)
Musée de la culture maya de Cancún(2.7 miles)
San Miguelito(2.9 miles)
Oasis Arena(2.9 miles)
Riviera Cancun Golf Resort(3.4 miles)
Aquaworld(3.8 miles)
Plage Las Ballenas(3.8 miles)
Aéroport international de Cancún (CUN)(7.3 miles)
Aéroport international de Tulum (TQO)(102.6 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
Boulevard Kukulcan Km. 20, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc (0.1 miles)
Lagune Nichupté (0.5 miles)
Parc national marin d'Arrecife de Puerto Morelos (0.8 miles)
Terrain de golf Iberostar Cancun (1.1 miles)
Ruines archéologiques El Rey (1.4 miles)
Départ du Sentier des Ruines El Rey (1.4 miles)
Options de chambre
6
Studio Classique, 1 très grand lit, balcon, vue jardin
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
377 ft²
Salle à manger séparéeClimatisationLits pliants ou supplémentaires (gratuits)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
6
Chambre, 1 très grand lit, balcon, vue lagon
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
786 ft²
Salle à manger séparéeClimatisationLits pliants ou supplémentaires (gratuits)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
9
Suite Deluxe, plusieurs lits, balcon, vue océan
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 6
1238 ft²
Salle à manger séparéeClimatisationLits pliants ou supplémentaires (gratuits)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
6
Chambre, 1 très grand lit, balcon, vue jardin
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
786 ft²
Salle à manger séparéeClimatisationLits pliants ou supplémentaires (gratuits)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
6
Chambre Classique, 1 chambre, balcon, vue jardin
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
786 ft²
Salle à manger séparéeClimatisationLits pliants ou supplémentaires (gratuits)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
5
Suite Deluxe, plusieurs lits, balcon, vue lagon
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 6
1238 ft²
Salle à manger séparéeClimatisationLits pliants ou supplémentaires (gratuits)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
5
Suite Deluxe, plusieurs lits, balcon, vue jardin
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 6
1238 ft²
Salle à manger séparéeClimatisationLits pliants ou supplémentaires (gratuits)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
8
Chambre, 1 très grand lit, balcon, vue océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
786 ft²
Salle à manger séparéeClimatisationLits pliants ou supplémentaires (gratuits)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
Avis des voyageurs sur Club Regina Cancun
8
Bien
Basé sur 544 avis vérifiés
Qui séjourne ici ?
Couples
39%
Familles
47%
Groupes
13%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Club Regina Cancun, les clients soulignent la gentillesse et l'attention du personnel, l'emplacement calme en bord de mer, proche de l'aéroport et des lignes de bus, ainsi que les suites spacieuses avec cuisine équipée. Ils notent cependant des installations vieillissantes, des problèmes d'entretien occasionnels ou des odeurs de moisi, ainsi qu'une qualité et un service irréguliers au restaurant.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Club Regina Cancun, les clients soulignent la gentillesse et l'attention du personnel, l'emplacement calme en bord de mer, proche de l'aéroport et des lignes de bus, ainsi que les suites spacieuses avec cuisine équipée. Ils notent cependant des installations vieillissantes, des problèmes d'entretien occasionnels ou des odeurs de moisi, ainsi qu'une qualité et un service irréguliers au restaurant.
Beaucoup apprécient l'accès facile à la plage et à la piscine, ainsi que les activités sur place, mais certains signalent des travaux ou des problèmes d'équipement ayant affecté l'utilisation de la piscine ou des jacuzzis, ainsi que des horaires limités pour les bars et les restaurants. Les chambres côté rue peuvent être bruyantes, et plusieurs voyageurs ont été déçus par la vue de leur chambre qui ne correspondait pas à leurs attentes, les frais de séjour ajoutés ou les invitations à des présentations de vente de parts de temps au petit-déjeuner. Attendez-vous à un séjour spacieux et paisible avec un personnel formidable dans un hôtel plus ancien, offrant un bon rapport qualité-prix.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines en bord de mer, le bar de la piscine et les activités sur place sont des points positifs, et les suites sont souvent équipées de cuisines équipées et de jacuzzis sur certains balcons. Les installations semblent datées, avec des travaux ou des problèmes d'équipement occasionnels (par exemple, fermetures partielles de la piscine, jacuzzis en panne) et des horaires limités pour les bars/restaurants.
Avis de voyageur à ce sujet
10
Kristine
28 déc. 2024
·
A séjourné 3 nuits
Very friendly and helpful staff. We had one issue with a bed which was fixed immediately. Rooms were clean and quiet, and everything worked as it should. The only reason I’m giving for stars out of 5 is we could never seem to find the bar open.
Very friendly and helpful staff. We had one issue with a bed which was fixed immediately. Rooms were clean and quiet, and everything worked as it should. The only reason I’m giving for stars out of 5 is we could never seem to find the bar open.
8
Nael
27 mars 2025
·
A séjourné 6 nuits
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
4
Ceferino
3 janv. 2023
·
A séjourné 19 358 nuits
No business office, restaurant close early, room service not good and not 24 hours
No business office, restaurant close early, room service not good and not 24 hours
10
Diana
5 août 2024
·
A séjourné 6 nuits
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
6
Val
6 avr. 2025
·
A séjourné 7 nuits
Good - Gorgeous ocean, A/C worked well, large suite with kitchenette, local bus stop close by. Not good- Windy so red flag all week, suite had strong, musty smell, mechanical noises, door rattled, resort fees, construction so part of pool closed, dark, winding, hot and open to outdoor hallways, restaurant not great, the suite was a timeshare but didn’t realize it as Expedia didn’t tell us. Front desk woke us twice offering free breakfast we were told by others was for presentation.
Good - Gorgeous ocean, A/C worked well, large suite with kitchenette, local bus stop close by. Not good- Windy so red flag all week, suite had strong, musty smell, mechanical noises, door rattled, resort fees, construction so part of pool closed, dark, winding, hot and open to outdoor hallways, restaurant not great, the suite was a timeshare but didn’t realize it as Expedia didn’t tell us. Front desk woke us twice offering free breakfast we were told by others was for presentation.
10
Danielle Lee
19 janv. 2023
·
A séjourné 19 375 nuits
We loved it! It's smaller and not as busy of an area compared to the rest of the hotel strip. We are not a fan of crowds so this was perfect! Plus there is a bus you can catch that will take you up and down the hotel strip $1usd per person. For the price we paid you can not beat the views we had, it's right on the beach and not far from the airport. They have 2 pools and a hot tub. They also had entertainment, with complimentary tostada and pineapple juice! There is a room for massages(we didn't do that though). There is a small gym, small bar restaurant outside, with swim up bar. A restaurant inside as well. They have pool towels. There is mini Mart in the hotel as well. The staff was very pleasant and nice to us. They do try to get you to go to a complimentary breakfast for timeshare stuff when you first check in but just say no if you don't want to, that's what we did. There is a few restaurants in walking distance, I recommend Navios for Dinner or lunch, and Km19.5 for breakfast, both of these places are on the lagoon side great views. There is also also a cool historical place in walking distance that has a bunch of iguanas to see El reyel rey archaeological site is the name, it's not free, but I think it was only around $4-8 us dollars total for two of us. If you take a bus anywhere for dinner I recommend Thai it's on the lagoon with private bungalows about a 6min bus ride.
We loved it! It's smaller and not as busy of an area compared to the rest of the hotel strip. We are not a fan of crowds so this was perfect! Plus there is a bus you can catch that will take you up and down the hotel strip $1usd per person. For the price we paid you can not beat the views we had, it's right on the beach and not far from the airport. They have 2 pools and a hot tub. They also had entertainment, with complimentary tostada and pineapple juice! There is a room for massages(we didn't do that though). There is a small gym, small bar restaurant outside, with swim up bar. A restaurant inside as well. They have pool towels. There is mini Mart in the hotel as well. The staff was very pleasant and nice to us. They do try to get you to go to a complimentary breakfast for timeshare stuff when you first check in but just say no if you don't want to, that's what we did. There is a few restaurants in walking distance, I recommend Navios for Dinner or lunch, and Km19.5 for breakfast, both of these places are on the lagoon side great views. There is also also a cool historical place in walking distance that has a bunch of iguanas to see El reyel rey archaeological site is the name, it's not free, but I think it was only around $4-8 us dollars total for two of us. If you take a bus anywhere for dinner I recommend Thai it's on the lagoon with private bungalows about a 6min bus ride.
6
Daniel
17 juil. 2025
·
A séjourné 7 nuits
I stayed 6 nights. The property is a good value and the staff is excellent, friendly, and very attentive. The pricing on alcoholic beverages is excessive and feels like Vegas. The rooms are good. However if you are on the street side , you will hear traffic. Biggest complaint was the moldy, mildew smell coming from the Air conditioner, I was waking up with headaches from the mold. I finally resorted to turning it off, and it was better. The room stayed cool enough because I was on the bottom floor. This is a problem with high humidity climates and older buildings. Being on the bottom floor did come with disadvantages of hearing activity above me. The staff is awesome. Next time I visit I will stay pay more money for a 4 star newer property. The whole mold issue is a deal breaker, I also smelled it in the Gym Area, so you know it's moldy through out the whole building vent system. They did send a tech out, and he put some deodorizing tabs in it. But that's only a band -aid for smell, and did not kill the mold, so know your breathing deodorizing fragrance and mold.
I stayed 6 nights. The property is a good value and the staff is excellent, friendly, and very attentive. The pricing on alcoholic beverages is excessive and feels like Vegas. The rooms are good. However if you are on the street side , you will hear traffic. Biggest complaint was the moldy, mildew smell coming from the Air conditioner, I was waking up with headaches from the mold. I finally resorted to turning it off, and it was better. The room stayed cool enough because I was on the bottom floor. This is a problem with high humidity climates and older buildings. Being on the bottom floor did come with disadvantages of hearing activity above me. The staff is awesome. Next time I visit I will stay pay more money for a 4 star newer property. The whole mold issue is a deal breaker, I also smelled it in the Gym Area, so you know it's moldy through out the whole building vent system. They did send a tech out, and he put some deodorizing tabs in it. But that's only a band -aid for smell, and did not kill the mold, so know your breathing deodorizing fragrance and mold.
10
Jessica
2 sept. 2024
·
A séjourné 7 nuits
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
8
Ruthdarys
16 nov. 2024
·
A séjourné 6 nuits
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
4
David
5 avr. 2023
·
A séjourné 3 nuits
hot tub was broken and pool pump not working. Rooms need major renovations! Very dated. Inconsistent water temperature in showers and air conditioning was intermittent.
hot tub was broken and pool pump not working. Rooms need major renovations! Very dated. Inconsistent water temperature in showers and air conditioning was intermittent.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les espaces communs propres et avec un service de ménage régulier. Cependant, plusieurs ont mentionné des odeurs de moisi ou de mildiou et des problèmes occasionnels, comme des chambres initialement sales ou de l'eau brune dans les jacuzzis.
Avis de voyageur à ce sujet
10
Rosario
20 juil. 2024
·
A séjourné 3 nuits
UN DESARROLLO MUY LIMPIO
UN DESARROLLO MUY LIMPIO
10
Tania
2 mai 2025
·
A séjourné 4 nuits
La atención del personal es excelente, siempre muy amables todos, sin excepción, el hotel es cómodo y limpio, comidas y desayunos muy rico, albercas limpias, me encantó.
La atención del personal es excelente, siempre muy amables todos, sin excepción, el hotel es cómodo y limpio, comidas y desayunos muy rico, albercas limpias, me encantó.
6
Val
6 avr. 2025
·
A séjourné 7 nuits
Good - Gorgeous ocean, A/C worked well, large suite with kitchenette, local bus stop close by. Not good- Windy so red flag all week, suite had strong, musty smell, mechanical noises, door rattled, resort fees, construction so part of pool closed, dark, winding, hot and open to outdoor hallways, restaurant not great, the suite was a timeshare but didn’t realize it as Expedia didn’t tell us. Front desk woke us twice offering free breakfast we were told by others was for presentation.
Good - Gorgeous ocean, A/C worked well, large suite with kitchenette, local bus stop close by. Not good- Windy so red flag all week, suite had strong, musty smell, mechanical noises, door rattled, resort fees, construction so part of pool closed, dark, winding, hot and open to outdoor hallways, restaurant not great, the suite was a timeshare but didn’t realize it as Expedia didn’t tell us. Front desk woke us twice offering free breakfast we were told by others was for presentation.
6
Daniel
17 juil. 2025
·
A séjourné 7 nuits
I stayed 6 nights. The property is a good value and the staff is excellent, friendly, and very attentive. The pricing on alcoholic beverages is excessive and feels like Vegas. The rooms are good. However if you are on the street side , you will hear traffic. Biggest complaint was the moldy, mildew smell coming from the Air conditioner, I was waking up with headaches from the mold. I finally resorted to turning it off, and it was better. The room stayed cool enough because I was on the bottom floor. This is a problem with high humidity climates and older buildings. Being on the bottom floor did come with disadvantages of hearing activity above me. The staff is awesome. Next time I visit I will stay pay more money for a 4 star newer property. The whole mold issue is a deal breaker, I also smelled it in the Gym Area, so you know it's moldy through out the whole building vent system. They did send a tech out, and he put some deodorizing tabs in it. But that's only a band -aid for smell, and did not kill the mold, so know your breathing deodorizing fragrance and mold.
I stayed 6 nights. The property is a good value and the staff is excellent, friendly, and very attentive. The pricing on alcoholic beverages is excessive and feels like Vegas. The rooms are good. However if you are on the street side , you will hear traffic. Biggest complaint was the moldy, mildew smell coming from the Air conditioner, I was waking up with headaches from the mold. I finally resorted to turning it off, and it was better. The room stayed cool enough because I was on the bottom floor. This is a problem with high humidity climates and older buildings. Being on the bottom floor did come with disadvantages of hearing activity above me. The staff is awesome. Next time I visit I will stay pay more money for a 4 star newer property. The whole mold issue is a deal breaker, I also smelled it in the Gym Area, so you know it's moldy through out the whole building vent system. They did send a tech out, and he put some deodorizing tabs in it. But that's only a band -aid for smell, and did not kill the mold, so know your breathing deodorizing fragrance and mold.
8
Mary
11 août 2024
·
A séjourné 5 nuits
Staff are very accommodating and friendly. The rooms are being clean everyday.
Staff are very accommodating and friendly. The rooms are being clean everyday.
2
Helene
28 avr. 2024
·
A séjourné 5 nuits
Unsanitary water in room
Unsanitary water in room
10
Alejandra
3 avr. 2025
·
A séjourné 1 nuit
We had a great time! Staff is friendly and helpful. The room was spotless. Everything was perfect, my only comment is that some things, like the fridge in our room, was a bit outdated
We had a great time! Staff is friendly and helpful. The room was spotless. Everything was perfect, my only comment is that some things, like the fridge in our room, was a bit outdated
10
Marc
18 nov. 2025
·
A séjourné 1 nuit
Great and efficient, friendly staff, very clean. Great location.
Great and efficient, friendly staff, very clean. Great location.
8
Alize Tiana
15 févr. 2023
·
A séjourné 4 nuits
Our jacuzzi tub… had brown water coming out of the pipes so we weren’t able to use it. But it was nice
Our jacuzzi tub… had brown water coming out of the pipes so we weren’t able to use it. But it was nice
8
Javier
30 août 2025
·
A séjourné 3 nuits
Es cómodo porque tiene vista al mar, cocineta, la tina de hidromasaje en la terraza. Pero el lugar nos lo entregaron sucio, no servía un foco, la chapa estaba atascada, los vasos y cubiertos sucios, los baños el piso escurridos, después nos cambiaron a otro cuarto porque tuvieron que fumigar, esa otra habitación sí estaba limpia y en mejores condiciones y con vista hermosa. En general fue cansado, pero el personal siempre fue amable. Deberían proporcionar alguna botella de agua o algún garrafón donde los huéspedes puedan tomar agua. No tenían ni en recepción una botella en venta.
Es cómodo porque tiene vista al mar, cocineta, la tina de hidromasaje en la terraza. Pero el lugar nos lo entregaron sucio, no servía un foco, la chapa estaba atascada, los vasos y cubiertos sucios, los baños el piso escurridos, después nos cambiaron a otro cuarto porque tuvieron que fumigar, esa otra habitación sí estaba limpia y en mejores condiciones y con vista hermosa. En general fue cansado, pero el personal siempre fue amable. Deberían proporcionar alguna botella de agua o algún garrafón donde los huéspedes puedan tomar agua. No tenían ni en recepción una botella en venta.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont très spacieuses et confortables, souvent avec cuisine équipée et parfois avec un jacuzzi ou une vue sur le balcon. Le décor et les appareils sont vieillissants ; certaines chambres sont sombres ou bruyantes côté rue, le Wi-Fi peut être instable et l'attribution des chambres peut ne pas correspondre aux attentes.
Avis de voyageur à ce sujet
10
CLAUDIO
22 déc. 2025
·
A séjourné 2 nuits
Todo muy bien , buena atención , habitación amplia y cómoda , instalaciones buenas
Todo muy bien , buena atención , habitación amplia y cómoda , instalaciones buenas
8
meridee
2 févr. 2024
·
A séjourné 5 nuits
Spacious rooms but couldn’t open patio doors and it smelled a bit musty. Good deal for the price
Spacious rooms but couldn’t open patio doors and it smelled a bit musty. Good deal for the price
10
Katrina
24 nov. 2025
·
A séjourné 4 nuits
Everything was perfect!! Outdated but clean and spacious rooms!! Service was excellent! All the staffs are friendly and polite!! 💙
Everything was perfect!! Outdated but clean and spacious rooms!! Service was excellent! All the staffs are friendly and polite!! 💙
4
william
5 janv. 2025
·
A séjourné 2 nuits
Trouble getting acceptable WIFI in rooms and common areas. Food quality and areas were below average for the price. Nothing close by for food or entertainment. Ok for kids and old people and I'm 75 and wouldn't stay there again. Not my kind of place for a vacation, did have a nice looking beach, but windy and high surf during my two day stay
Trouble getting acceptable WIFI in rooms and common areas. Food quality and areas were below average for the price. Nothing close by for food or entertainment. Ok for kids and old people and I'm 75 and wouldn't stay there again. Not my kind of place for a vacation, did have a nice looking beach, but windy and high surf during my two day stay
10
Betiana Cortes
8 déc. 2024
·
A séjourné 3 nuits
The place was great, the s taff was very nice, the only issue is that the place is not veryy good sound proof as you can hear peple on the hall. But I will come back dor sure!
The place was great, the s taff was very nice, the only issue is that the place is not veryy good sound proof as you can hear peple on the hall. But I will come back dor sure!
8
John
17 janv. 2023
·
A séjourné 3 nuits
The room was massive with 2 Jacuzzi's on both adjoining rooms. The design and the kitchen and toilets are old and would need to be refurbished soon.
The room was massive with 2 Jacuzzi's on both adjoining rooms. The design and the kitchen and toilets are old and would need to be refurbished soon.
8
Jorge
10 déc. 2025
·
A séjourné 4 nuits
Habitación amplia pero ruidosa, pues daba directamente a la avenida principal
Habitación amplia pero ruidosa, pues daba directamente a la avenida principal
10
Rong
1 janv. 2026
·
A séjourné 4 nuits
The unit is spacious and thoughtfully laid out. Everything from the hot tub to the AC is fully operational; the kitchen equipment is a bit dated but works perfectly well, and the shower pressure is a highlight.
The unit is spacious and thoughtfully laid out. Everything from the hot tub to the AC is fully operational; the kitchen equipment is a bit dated but works perfectly well, and the shower pressure is a highlight.
4
Josh
23 oct. 2024
·
This property is somewhat misrepresented online. The rooms are not nearly as well-lit or well-equipped as they appear in the images provided here. The rooms are darker, the furniture and appliances (e.g. mini fridge) quite old. The restaurant quality is extremely sub-par. The coffee served at breakfast was so astringent it smelled like rubbing alochol and made us sick. Additionally, Expedia listed a Studio suite for 2 people with an ocean view, and charged extra for the ocean view. While we realize that is a request, the resort notified us at check in that they dont have any rooms at all for 2 people with an ocean view. All the ocean view rooms are larger. Expedia essentially charged extra for something the property doesn't offer. The staff are not particularly friendly either, often appearing annoyed or bothered to have to help a guest. We requested fresh towels that never came, and drink service by the beach is incredibly slow. Wait waited over 20 minutes between being acknowledged by staff and someone coming to take our order - we thought they forgot about us. This property is clearly very old and in need of renovations. Sliding doors in our room were warped and did not slide easily. The shower leaked water all over the bathroom floor, despite it being a dedicated space in the bathroom. The windows in the room did not latch properly. The rooms only have a handle lock, and no secondary chain or deadbolt. Overall, the experience was pretty bad.
This property is somewhat misrepresented online. The rooms are not nearly as well-lit or well-equipped as they appear in the images provided here. The rooms are darker, the furniture and appliances (e.g. mini fridge) quite old. The restaurant quality is extremely sub-par. The coffee served at breakfast was so astringent it smelled like rubbing alochol and made us sick. Additionally, Expedia listed a Studio suite for 2 people with an ocean view, and charged extra for the ocean view. While we realize that is a request, the resort notified us at check in that they dont have any rooms at all for 2 people with an ocean view. All the ocean view rooms are larger. Expedia essentially charged extra for something the property doesn't offer. The staff are not particularly friendly either, often appearing annoyed or bothered to have to help a guest. We requested fresh towels that never came, and drink service by the beach is incredibly slow. Wait waited over 20 minutes between being acknowledged by staff and someone coming to take our order - we thought they forgot about us. This property is clearly very old and in need of renovations. Sliding doors in our room were warped and did not slide easily. The shower leaked water all over the bathroom floor, despite it being a dedicated space in the bathroom. The windows in the room did not latch properly. The rooms only have a handle lock, and no secondary chain or deadbolt. Overall, the experience was pretty bad.
8
Jorenda
31 mars 2025
·
A séjourné 3 nuits
We came to celebrate my husband’s 50th birthday and our stay at Club Regina was an amazing one, we had a very relaxing stay which we all need after the harsh winter weather. Our room is very clean and spacious, I loved that we have 2 separate rooms and bathrooms but it could have been much nicer if we have the view of the Ocean. The staff are very friendly and helpful especially Antonio ( I hope it is the right name), he helped us booked a private van to go to Tulum which saved us some money and definitely a lot of time than if we took the ADO bus. We’ll definitely stay here again!
We came to celebrate my husband’s 50th birthday and our stay at Club Regina was an amazing one, we had a very relaxing stay which we all need after the harsh winter weather. Our room is very clean and spacious, I loved that we have 2 separate rooms and bathrooms but it could have been much nicer if we have the view of the Ocean. The staff are very friendly and helpful especially Antonio ( I hope it is the right name), he helped us booked a private van to go to Tulum which saved us some money and definitely a lot of time than if we took the ADO bus. We’ll definitely stay here again!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est souvent salué pour sa gentillesse, son attention et son aide. Les inconvénients incluent un service parfois lent au restaurant, des problèmes occasionnels d'enregistrement ou de communication, et une pression pour assister à des petits-déjeuners de vente de parts de temps.
Avis de voyageur à ce sujet
10
Paula D
29 déc. 2024
·
A séjourné 4 nuits
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.
10
Arley
3 janv. 2025
·
A séjourné 7 nuits
The staff here is incredibly friendly and helpful, going above and beyond time and time again.
The staff here is incredibly friendly and helpful, going above and beyond time and time again.
10
Jose
29 janv. 2025
·
A séjourné 9 nuits
Staff was excellent the hospitality was awesome if anything was wrong this really made up for all when on vacation you deserve to feel welcomed and happy and this is exactly how we felt here
Staff was excellent the hospitality was awesome if anything was wrong this really made up for all when on vacation you deserve to feel welcomed and happy and this is exactly how we felt here
8
Edgar
7 janv. 2023
·
A séjourné 19 361 nuits
Everything was perfect. Only problem we had was with Sandra. We got invited to a welcoming breakfast by Irma and were never told it was a sale’s breakfast after we said no to the offer she was rude.
Everything was perfect. Only problem we had was with Sandra. We got invited to a welcoming breakfast by Irma and were never told it was a sale’s breakfast after we said no to the offer she was rude.
10
ingrid paola
31 mai 2023
·
A séjourné 3 nuits
One of the best things is that the zargazo algae was less than in the near hotels, the fact that a little truck cleaned the beach in the morning, and the rooms were fantastic. All the service and the food was awesome as well. One thing I disliked was the welcome call in the morning to check on us and if we had everything in order. The lady knew we arrived very late at night (she helped us with the transportation from the airport to the hotel and in that call I told her we were looking forward a super tranquil and resting vacation) the very first morning she called at 9, and we were still sleeping as we arrived very late and she asked several times to go downstairs before breakfast to her desk. We couldn't rest and decided to find out what she needed us for. She wanted to invite us for a free breakfast to sell share times ( we had the breakfast included, so there was no point and I dint want to spend time on sales). I understand she has to do her job, but it would be awesome if we could rest and then have the welcome whatever... Anyway, long story short, we respectfully decline the breakfast and for the rest of the trip she was not smiling or even returning the good morning greeting. So the hotel and everyone there, the guys at the beach, the restaurant, the front desk, and service were magnificent. but this lady.. really not the best.
One of the best things is that the zargazo algae was less than in the near hotels, the fact that a little truck cleaned the beach in the morning, and the rooms were fantastic. All the service and the food was awesome as well. One thing I disliked was the welcome call in the morning to check on us and if we had everything in order. The lady knew we arrived very late at night (she helped us with the transportation from the airport to the hotel and in that call I told her we were looking forward a super tranquil and resting vacation) the very first morning she called at 9, and we were still sleeping as we arrived very late and she asked several times to go downstairs before breakfast to her desk. We couldn't rest and decided to find out what she needed us for. She wanted to invite us for a free breakfast to sell share times ( we had the breakfast included, so there was no point and I dint want to spend time on sales). I understand she has to do her job, but it would be awesome if we could rest and then have the welcome whatever... Anyway, long story short, we respectfully decline the breakfast and for the rest of the trip she was not smiling or even returning the good morning greeting. So the hotel and everyone there, the guys at the beach, the restaurant, the front desk, and service were magnificent. but this lady.. really not the best.
8
Daniela
5 avr. 2025
·
A séjourné 1 nuit
The hotel staff was extremely helpful & the property was extremely clean. I removed a star bc tfw food in the restaurant was subpar & the service, while friendly, was extremely slow We waited more than an hour for our food.
The hotel staff was extremely helpful & the property was extremely clean. I removed a star bc tfw food in the restaurant was subpar & the service, while friendly, was extremely slow We waited more than an hour for our food.
10
Rene
26 mars 2025
·
A séjourné 5 nuits
Although there was some unexpected construction going on, the staff and service more than made up for any inconvenience. There are also some good dining options within walking distance. Thank you and look forward to returning.
Although there was some unexpected construction going on, the staff and service more than made up for any inconvenience. There are also some good dining options within walking distance. Thank you and look forward to returning.
6
George Le Roy
30 mai 2023
·
A séjourné 5 nuits
I was not aware from the Expedia description that this property was a time share property. I had to listen to several hours of time share sales pitch. Also the breakfast offered was not very special. The property was located very close to where my daughter was staying and convenient in that sense. The room was clean and well kept up.
I was not aware from the Expedia description that this property was a time share property. I had to listen to several hours of time share sales pitch. Also the breakfast offered was not very special. The property was located very close to where my daughter was staying and convenient in that sense. The room was clean and well kept up.
10
Aquiles
13 sept. 2024
·
A séjourné 3 nuits
Todo estuvo bien sólo al llegar me Confundieron con otro cliente y me daban otra habitación a pesar que les decía mi nombre y que sólo venía 3 noches
Todo estuvo bien sólo al llegar me Confundieron con otro cliente y me daban otra habitación a pesar que les decía mi nombre y que sólo venía 3 noches
10
Gail
1 févr. 2025
·
A séjourné 10 nuits
Great staff
Great staff
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Partie sud calme de la Zone Hôtelière, avec un accès facile à la plage, à proximité de l'aéroport et un arrêt de bus pratique pour se déplacer. Il y a moins de boutiques et de restaurants à proximité immédiate que dans les zones les plus animées.
Avis de voyageur à ce sujet
10
Paula D
29 déc. 2024
·
A séjourné 4 nuits
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.
10
Lidiia
18 mars 2024
·
A séjourné 5 nuits
We stayed at this hotel for 5 night. I highly recommend it. It is located in the beginning of the hotel zone, very close to the airport. If you don’t like big waves you can walk 10 minutes to the very beginning of the strip - there is a nice beach with no waves, it’s protected by rocks. Also, the beach in front of the hotel is really nice. The room was very clean, and people who work here were nice. The hotel is a bit old, but it’s clean, safe, with a nice beach, and in a great location. The breakfast was good for that price (it was bit included when I was booking the room). There are many families with kids in this hotel, so it’s better for families. Also, it is not a very big hotel - if you like a cozy vibe. We really enjoyed staying here.
We stayed at this hotel for 5 night. I highly recommend it. It is located in the beginning of the hotel zone, very close to the airport. If you don’t like big waves you can walk 10 minutes to the very beginning of the strip - there is a nice beach with no waves, it’s protected by rocks. Also, the beach in front of the hotel is really nice. The room was very clean, and people who work here were nice. The hotel is a bit old, but it’s clean, safe, with a nice beach, and in a great location. The breakfast was good for that price (it was bit included when I was booking the room). There are many families with kids in this hotel, so it’s better for families. Also, it is not a very big hotel - if you like a cozy vibe. We really enjoyed staying here.
8
Michael
21 janv. 2023
·
A séjourné 5 nuits
Bus transportation was in close walking distance
Bus transportation was in close walking distance
8
Nael
27 mars 2025
·
A séjourné 6 nuits
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
10
Roger
8 mars 2023
·
A séjourné 7 nuits
It is a great resort. There is food available though we prefer to explore the local restaurants. The food is great with the option to be served on the beach. The drink menu is extensive. There was plenty of usable beach unlike some other resorts. The more touristy area are a quick and cheap bus ride away (12pesos.) Taxis are always available.
It is a great resort. There is food available though we prefer to explore the local restaurants. The food is great with the option to be served on the beach. The drink menu is extensive. There was plenty of usable beach unlike some other resorts. The more touristy area are a quick and cheap bus ride away (12pesos.) Taxis are always available.
10
Danielle Lee
19 janv. 2023
·
A séjourné 19 375 nuits
We loved it! It's smaller and not as busy of an area compared to the rest of the hotel strip. We are not a fan of crowds so this was perfect! Plus there is a bus you can catch that will take you up and down the hotel strip $1usd per person. For the price we paid you can not beat the views we had, it's right on the beach and not far from the airport. They have 2 pools and a hot tub. They also had entertainment, with complimentary tostada and pineapple juice! There is a room for massages(we didn't do that though). There is a small gym, small bar restaurant outside, with swim up bar. A restaurant inside as well. They have pool towels. There is mini Mart in the hotel as well. The staff was very pleasant and nice to us. They do try to get you to go to a complimentary breakfast for timeshare stuff when you first check in but just say no if you don't want to, that's what we did. There is a few restaurants in walking distance, I recommend Navios for Dinner or lunch, and Km19.5 for breakfast, both of these places are on the lagoon side great views. There is also also a cool historical place in walking distance that has a bunch of iguanas to see El reyel rey archaeological site is the name, it's not free, but I think it was only around $4-8 us dollars total for two of us. If you take a bus anywhere for dinner I recommend Thai it's on the lagoon with private bungalows about a 6min bus ride.
We loved it! It's smaller and not as busy of an area compared to the rest of the hotel strip. We are not a fan of crowds so this was perfect! Plus there is a bus you can catch that will take you up and down the hotel strip $1usd per person. For the price we paid you can not beat the views we had, it's right on the beach and not far from the airport. They have 2 pools and a hot tub. They also had entertainment, with complimentary tostada and pineapple juice! There is a room for massages(we didn't do that though). There is a small gym, small bar restaurant outside, with swim up bar. A restaurant inside as well. They have pool towels. There is mini Mart in the hotel as well. The staff was very pleasant and nice to us. They do try to get you to go to a complimentary breakfast for timeshare stuff when you first check in but just say no if you don't want to, that's what we did. There is a few restaurants in walking distance, I recommend Navios for Dinner or lunch, and Km19.5 for breakfast, both of these places are on the lagoon side great views. There is also also a cool historical place in walking distance that has a bunch of iguanas to see El reyel rey archaeological site is the name, it's not free, but I think it was only around $4-8 us dollars total for two of us. If you take a bus anywhere for dinner I recommend Thai it's on the lagoon with private bungalows about a 6min bus ride.
10
Marc
18 nov. 2025
·
A séjourné 1 nuit
Great and efficient, friendly staff, very clean. Great location.
Great and efficient, friendly staff, very clean. Great location.
8
Ofelio
22 mars 2024
·
A séjourné 3 nuits
Location is good. Public transportation available. Spacious and clean rooms. Beachfront is great
Location is good. Public transportation available. Spacious and clean rooms. Beachfront is great
8
Victor
12 mars 2025
·
A séjourné 2 nuits
A 10 minutos en auto del Aeropuerto de Cancun
A 10 minutos en auto del Aeropuerto de Cancun
10
Edwin
13 nov. 2023
·
A séjourné 5 nuits
It's very nice and it's in a very good location, wait for us to come back soon
It's very nice and it's in a very good location, wait for us to come back soon
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent salué, et certains clients ont apprécié le bar de la piscine et les restaurants à proximité. La qualité et la rapidité du service de restauration sur place peuvent être inconstantes, avec des menus limités et des prix qui peuvent parfois sembler élevés.
Avis de voyageur à ce sujet
8
Balaji
30 déc. 2024
·
A séjourné 5 nuits
Excellent property. Quiet with great facilities. Included breakfast spread was very good as well. Eligio and the lady at the egg counter take care of their breakfast guests very well. There is a bus stop very close that takes you anywhere for 12 pesos.
Excellent property. Quiet with great facilities. Included breakfast spread was very good as well. Eligio and the lady at the egg counter take care of their breakfast guests very well. There is a bus stop very close that takes you anywhere for 12 pesos.
8
Nael
27 mars 2025
·
A séjourné 6 nuits
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
10
Michelle
28 juil. 2025
·
A séjourné 1 nuit
We love Club Regina and especially their buffet breakfast and ocean view.
We love Club Regina and especially their buffet breakfast and ocean view.
10
Diana
5 août 2024
·
A séjourné 6 nuits
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
10
Roger
8 mars 2023
·
A séjourné 7 nuits
It is a great resort. There is food available though we prefer to explore the local restaurants. The food is great with the option to be served on the beach. The drink menu is extensive. There was plenty of usable beach unlike some other resorts. The more touristy area are a quick and cheap bus ride away (12pesos.) Taxis are always available.
It is a great resort. There is food available though we prefer to explore the local restaurants. The food is great with the option to be served on the beach. The drink menu is extensive. There was plenty of usable beach unlike some other resorts. The more touristy area are a quick and cheap bus ride away (12pesos.) Taxis are always available.
10
Jessica
2 sept. 2024
·
A séjourné 7 nuits
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
8
Daniela
5 avr. 2025
·
A séjourné 1 nuit
The hotel staff was extremely helpful & the property was extremely clean. I removed a star bc tfw food in the restaurant was subpar & the service, while friendly, was extremely slow We waited more than an hour for our food.
The hotel staff was extremely helpful & the property was extremely clean. I removed a star bc tfw food in the restaurant was subpar & the service, while friendly, was extremely slow We waited more than an hour for our food.
6
David
4 août 2024
·
A séjourné 7 nuits
La propiedad esta bien, solo necesita remodelar partes especificas como los baños porque lucen anticuados. Otro aspecto que deben mejorar son sus restaurantes. La oferta que tienen de alimentos es limitada.
La propiedad esta bien, solo necesita remodelar partes especificas como los baños porque lucen anticuados. Otro aspecto que deben mejorar son sus restaurantes. La oferta que tienen de alimentos es limitada.
6
Jeffrey
1 avr. 2025
·
A séjourné 3 nuits
The view is excellent, the hotel has direct access to the beach, and from the room you get to see the sunset. But the hotel restaurant's food is bad and takes too long to prepare, I find walking to the convenience store to buy some tacos to be faster and better.
The view is excellent, the hotel has direct access to the beach, and from the room you get to see the sunset. But the hotel restaurant's food is bad and takes too long to prepare, I find walking to the convenience store to buy some tacos to be faster and better.
8
Ruthdarys
16 nov. 2024
·
A séjourné 6 nuits
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Dorine
22 mars 2026
·
A séjourné 1 nuit
Chambre fonctionnelle, cuisine pratique, le frigo fait beaucoup de bruit. Parking privé disponible et pratique.
Chambre fonctionnelle, cuisine pratique, le frigo fait beaucoup de bruit. Parking privé disponible et pratique.
10
Patricia
8 avr. 2024
·
A séjourné 3 nuits
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10
Cécile
28 févr. 2022
·
A séjourné 1 nuit
Excellent séjour hôtel familial sur la plage en dehors des buildings hôteliers et proche de l’aéroport. Chambre familiale très spacieuse avec cuisine balcon et jacuzzi. N’hésitez pas!
Excellent séjour hôtel familial sur la plage en dehors des buildings hôteliers et proche de l’aéroport. Chambre familiale très spacieuse avec cuisine balcon et jacuzzi. N’hésitez pas!
2
Victor hugo
21 juin 2026
·
A séjourné 1 nuit
La estancia fue buena pero no me an enviado mi factura y ya no contestan he estado marcando y enviando email para solicitarla y nada Espero y puedan ayudarme
La estancia fue buena pero no me an enviado mi factura y ya no contestan he estado marcando y enviando email para solicitarla y nada Espero y puedan ayudarme
8
Jeannete
4 juin 2026
·
A séjourné 3 nuits
The Hotel is old, need updates. The beach is nice, close to walk to the light house . There are a lack of amenities. Boring at night.
The Hotel is old, need updates. The beach is nice, close to walk to the light house . There are a lack of amenities. Boring at night.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 113.79602391929626USD
- 2026-09-19: 113.79602391929626USD
- 2026-09-20: 113.89013404541015USD
- 2026-09-21: 113.84308336486815USD
- 2026-09-22: 113.79602391929626USD
- 2026-09-23: 118.28199252090454USD
- 2026-09-24: 124.8932968093872USD
- 2026-09-25: 127.11275138740538USD
- 2026-09-26: 121.37350621948241USD
- 2026-09-27: 108.04574357872009USD
- 2026-09-28: 109.36495946502684USD
- 2026-09-29: 109.3015882987976USD
- 2026-09-30: 109.44338895263671USD
- 2026-10-01: 118.23493307533263USD
- 2026-10-02: 118.23493307533263USD
- 2026-10-03: 82.42109099464416USD
- 2026-10-04: 118.28199252090454USD
- 2026-10-05: 109.36495946502684USD
- 2026-10-06: 109.36495946502684USD
- 2026-10-07: 109.36495946502684USD
- 2026-10-08: 109.36495946502684USD
- 2026-10-09: 130.45631228599547USD
- 2026-10-10: 130.03435498123167USD
- 2026-10-11: 118.23493307533263USD
- 2026-10-12: 118.28199252090454USD
- 2026-10-13: 118.23493307533263USD
- 2026-10-14: 118.28199252090454USD
- 2026-10-15: 82.42109099464416USD
- 2026-10-16: 127.19901681175232USD
- 2026-10-17: 127.11275138740538USD
- 2026-10-18: 109.44338895263671USD
- 2026-10-19: 111.71855406074523USD
- 2026-10-20: 109.44338895263671USD
- 2026-10-21: 109.44338895263671USD
- 2026-10-22: 120.84427371368407USD
- 2026-10-23: 127.19901681175232USD
- 2026-10-24: 127.19901681175232USD
- 2026-10-25: 121.00106256866454USD
- 2026-10-26: 118.32119849967955USD
- 2026-10-27: 120.794207862854USD
- 2026-10-28: 118.32119849967955USD
- 2026-10-29: 120.84427371368407USD
- 2026-10-30: 129.89009135398865USD
- 2026-10-31: 129.89009135398865USD
- 2026-11-01: 139.48916644706725USD
- 2026-11-02: 120.794207862854USD
- 2026-11-03: 120.794207862854USD
- 2026-11-04: 120.794207862854USD
- 2026-11-05: 120.794207862854USD
- 2026-11-06: 130.05835363311766USD
- 2026-11-07: 139.94364201278685USD
- 2026-11-08: 117.08991339340209USD
- 2026-11-09: 120.794207862854USD
- 2026-11-10: 129.98822462882995USD
- 2026-11-11: 127.15980206794738USD
- 2026-11-12: 129.85556590118406USD
- 2026-11-13: 129.89009135398865USD
- 2026-11-14: 141.91299522743225USD
- 2026-11-15: 127.19901681175232USD
- 2026-11-16: 118.32119849967955USD
- 2026-11-17: 120.823684658432USD
- 2026-11-18: 120.98102571029662USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L'hébergement est gratuit pour un maximum de 5 enfants âgés de 12 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- En raison de travaux dans un bâtiment voisin, des nuisances sonores peuvent survenir.
Parking avec hauteur limite.
- Frais pour le parking en libre-service : 87.00 MXN par jour
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Massage
Déjeuners à emporter
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Centre d'affaires
Organisation d'excursions
Service de change
Coffre-fort
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Karaoké
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Fitness Center (nearby)
Parking
Parking
Parking Onsite
Connexion Internet
Wi-fi