Motel 6-Richfield, OH

No one was in the office to check us in. Went to the Hotel next door and found staff.

We were alloted a different type of room than what was booked. I had to go back and ask the office and only then they moved us back to the correct room category. The room itself was extremely dirty - floor was not vacuumed. The cover for the water panel in the room came off. The towel rod in the bathroom was broken. Bathtub was stained and it felt like so repulsive. The corridors were unclean. Serious upgrade and cleanliness is required. Worst experience.

One of the worst hotels/hotel situations we've ever experienced. We had to check in at the different hotel that was next door, since there was no one working at the front desk of this hotel. When we checked in at this neighboring hotel at 3:15pm, we were told that there were no rooms that were ready yet, but they'd have ours ready in a few minutes. Over an hour later, the room still wasn't ready. The cleaning staff was socializing with each other and our room was open, so we walked in. We waited and waited, but no one was coming to finish the room. When they finally showed up with towels, they didn't give us enough, so we had to go back to the front desk of the neighboring hotel to get more towels. In the next two days, we watched staff partying with each other in the parking lot, apparently they live there too. The parking lot was a mess and the partying rarely stopped. As for the room, our room was missing a smoke detector, just wires hanging from the ceiling. One of the outlet boxes was sticking out from the wall...quite dangerous. The faucet in the tub was sticking out from the wall with exposed pipe. If you want to know the worst part though, just rub one of the white towels on the room's floor. We did this test and the towel was filthy. No one cares about this hotel and it shows. It's a dump and the "staff" is too busy goofing around. I will never stay there again and I urge you to avoid it as well. Until someone cares about this place, stay away!

Bed was good that was about it. Got locked out of room no one desk midnight had to go across the street to the Holiday inn Express where I should have stayed to get let in. Mentioned issues with the room no remote for TV and the key and no apologies from staff. I will not be back.

The room had a bad sour smell. Asked the girl at the desk for a room on bottom floor and she let us know their was one but said she her self would not stay in the room bc it needed pairing and a lot of work. So we got a room on top floor. Stairwell rank of pee. Our room smelled and was dirty floor needed cleaned burn holes on the blankets and weird stain on the pillows . Needless to say to say we did not stay left with in 5 mins of checking in.