Is parking available at the property?

Complimentary parking is available for guests.

What type of breakfast is offered and what are the serving hours?

A delightful breakfast is served on-site, with options to accommodate diverse dietary needs, including halal cuisine.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

Located in Surabaya Center, the hotel is in a shopping district, close to Korea Park and Taman Bungkul, with attractions like Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo nearby.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, subject to availability and may incur additional costs. Advance request is recommended.

Bumi Surabaya City Resort - Luxurious Stay

Average nightly price at Bumi Surabaya City Resort by month, last 12 months (USD)
Month	Average price
January	$46
February	$39
March	$44
April	$42
May	$46
June	$44
July	$46
August	$45
September	$46
October	$44
November	$43
December	$50

What guests think

At Bumi Surabaya City Resort, travelers highlight a serene garden setting in the middle of Surabaya, consistently warm, helpful staff, and standout breakfasts, while a minority describe aspects that feel dated or not as polished as before.

Spacious rooms and a quiet atmosphere despite the central location are common positives. A few guests mentioned unreliable in-room Wi-Fi, weak air conditioning, or brief water interruptions. Expect a tranquil, garden-style escape in central Surabaya with some aging features.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Lush, resort-like gardens are a standout feature, and the pool is appreciated. Some guests would welcome more shade around the pool.

Related guest reviews

10

Haruo

Sep 3, 2025

·

Stayed 1 night

街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高

8

Robert Michael

Jul 15, 2025

·

Stayed 6 nights

Very attentive staff. Great garden area and restaurant food

10

Nenny

Jul 14, 2024

·

Stayed 1 night

nice property, you can feel the green in the big city

8

Hiroyoshi

Jul 30, 2022

·

Stayed 5 nights

滞在中急に水が出なくなるトラブルがありました。それ以外は快適に過ごすことが出来ました。中庭のリゾートチックな作りは非常に良かったです。可能であれば、もう少し蚊の対策をしてくれるともっと嬉しいです。

8

Jan

Sep 25, 2025

·

Stayed 1 night

Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.

8

Zheng

Oct 27, 2025

·

Stayed 1 night

didn't use pool and no time go outside.

10

Robert Tjibbe

Sep 17, 2024

·

Stayed 7 nights

Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.

10

Albertus

May 2, 2025

·

Stayed 8 nights

Appreciate the traditional atmosphere in and around the building. Wish that the tennis court is accessible for hotel guests with opportunity to play with a trainer.

8

Marjolein

Dec 23, 2024

·

Stayed 6 nights

Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.

8

michael

Oct 3, 2024

·

Stayed 4 nights

Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but several reported issues like stained carpets, mildew in bathrooms, musty odors, and mosquitoes. Housekeeping and upkeep appear inconsistent across rooms and stays.

Related guest reviews

6

Nicole

Aug 2, 2024

·

Stayed 6 nights

The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.

10

Nursalim

Mar 19, 2025

·

Stayed 1 night

Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!

6

Lisa

Jan 25, 2025

·

Stayed 3 nights

We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.

10

Mohamed Abrori

Mar 1, 2024

·

Stayed 2 nights

Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.

6

Elizabeth

Nov 8, 2024

·

Stayed 1 night

The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.

8

Hiroyoshi

Jul 30, 2022

·

Stayed 5 nights

滞在中急に水が出なくなるトラブルがありました。それ以外は快適に過ごすことが出来ました。中庭のリゾートチックな作りは非常に良かったです。可能であれば、もう少し蚊の対策をしてくれるともっと嬉しいです。

8

Jan

Sep 25, 2025

·

Stayed 1 night

Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.

10

Indira

Feb 21, 2025

·

Stayed 1 night

Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.

2

KARUNA KARAN

Dec 28, 2023

·

Stayed 2 nights

Run down hotel Not clean

10

Catherine

Jul 10, 2024

·

Stayed 1 night

Employees so welcoming! Super stay! Super room clean!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with a traditional, charming style and a quiet feel despite the central setting. Some fixtures are dated, and a few guests noted weak AC and unreliable in-room Wi-Fi.

Related guest reviews

6

Nicole

Aug 2, 2024

·

Stayed 6 nights

The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.

10

Nursalim

Mar 19, 2025

·

Stayed 1 night

Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!

10

ZHI YAN

Aug 20, 2024

·

Stayed 1 night

Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.

10

Dave

Aug 2, 2025

·

Stayed 2 nights

Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.

10

Mohamed Abrori

Mar 1, 2024

·

Stayed 2 nights

Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.

8

Jan

Sep 25, 2025

·

Stayed 1 night

Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.

10

Robert Tjibbe

Sep 17, 2024

·

Stayed 7 nights

Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.

10

Ika

Feb 27, 2025

·

Stayed 1 night

An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.

10

Elizabeth

Sep 21, 2023

·

Stayed 2 nights

I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.

10

Nenny

Feb 2, 2023

·

Stayed 2 nights

super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised for warm, attentive staff, with standout help during special needs and thoughtful recommendations. A few operational lapses were noted, such as downgraded arrival touches and room keys needing reactivation.

Related guest reviews

8

Robert Michael

Jul 15, 2025

·

Stayed 6 nights

Very attentive staff. Great garden area and restaurant food

10

ZHI YAN

Aug 20, 2024

·

Stayed 1 night

Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.

10

Mustafa

Feb 25, 2025

·

Stayed 2 nights

Great value for money and great staff

6

Elizabeth

Nov 8, 2024

·

Stayed 1 night

The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.

8

Jan

Sep 25, 2025

·

Stayed 1 night

Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.

10

Indira

Feb 21, 2025

·

Stayed 1 night

Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.

10

Robert Tjibbe

Sep 17, 2024

·

Stayed 7 nights

Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.

10

Abhiramy

Dec 6, 2024

·

Stayed 6 nights

Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.

10

Gregor

Sep 27, 2025

·

Stayed 7 nights

Das Personal des Hotels war mit Abstand eines der freundlichsten, das ich je erleben durfte. Wir wurden mit all unseren Fragen gut beraten, wurden immer gut bedient und behandelt und das Personal ging gern auf unsere Wünsche ein. Besonders hilfreich war das Personal während eines Krankheitsfalls. Die Rezeptionisten und das Sicherheitspersonal organisierten und halfen beim Transfer in ein nahegelegenes Krankenhaus. Eine rundum gute Erfahrung.

8

michael

Oct 3, 2024

·

Stayed 4 nights

Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central Surabaya location with easy access to nearby spots, yet the property feels quiet and secluded inside its grounds.

Related guest reviews

10

Haruo

Sep 3, 2025

·

Stayed 1 night

街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高

10

Nenny

Jul 14, 2024

·

Stayed 1 night

nice property, you can feel the green in the big city

10

Dave

Aug 2, 2025

·

Stayed 2 nights

Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.

6

Elizabeth

Nov 8, 2024

·

Stayed 1 night

The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.

8

Hiroyoshi

Jul 30, 2022

·

Stayed 5 nights

滞在中急に水が出なくなるトラブルがありました。それ以外は快適に過ごすことが出来ました。中庭のリゾートチックな作りは非常に良かったです。可能であれば、もう少し蚊の対策をしてくれるともっと嬉しいです。

8

Jan

Sep 25, 2025

·

Stayed 1 night

Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.

10

Nursalim

Mar 19, 2025

·

Stayed 2 nights

great hotel in the main street of surabaya

10

Elizabeth

Sep 21, 2023

·

Stayed 2 nights

I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and breadth, with Indonesian, Western and Japanese options; several guests also enjoyed the lobby cafe coffee and on-site restaurants. Minor critiques include limited meat selection for breakfast.

Related guest reviews

10

Haruo

Sep 3, 2025

·

Stayed 1 night

街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高

10

Nursalim

Mar 19, 2025

·

Stayed 1 night

Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!

10

ZHI YAN

Aug 20, 2024

·

Stayed 1 night

Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.

10

Dave

Aug 2, 2025

·

Stayed 2 nights

Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.

10

Mohamed Abrori

Mar 1, 2024

·

Stayed 2 nights

Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.

8

Jan

Sep 25, 2025

·

Stayed 1 night

Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.

10

Indira

Feb 21, 2025

·

Stayed 1 night

Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.

10

Robert Tjibbe

Sep 17, 2024

·

Stayed 7 nights

Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.

10

Ika

Feb 27, 2025

·

Stayed 1 night

An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.

8

Sonja

Sep 29, 2025

·

Stayed 3 nights

Leuk restaurant

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $61	17 $91
18 $48	19 $46	20 $45	21 $45	22 $45	23 $43	24 $97
25 $43	26 $44	27 $44	28 $44	29 $43	30 $46	31 $46

Su	Mo	Tu	We	Th	Fr	Sa
1 $44	2 $44	3 $44	4 $44	5 $43	6 $43	7 $44
8 $43	9 $50	10 $49	11 $49	12 $49	13 $49	14 $50
15 $43	16 $43	17 $43	18 $43	19 $43	20 $43	21 $44
22 $43	23 $44	24 $43	25 $44	26 $43	27 $43	28 $44
29 $43	30 $43

Bumi Surabaya City Resort

Prices for Bumi Surabaya City Resort

Monthly average prices

About this property

Location

Room options

Classic Twin Room

Large Twin Room

Classic Double Room

Special Offer Classic Double Room + 2 Complimentary Glasses of Wine Daily

Guest reviews of Bumi Surabaya City Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about Bumi Surabaya City Resort

Considering this hotel for your Surabaya trip?

Prices for upcoming dates