Is parking available at the property?

Self parking is available on-site for a fee of EUR 24 per night, which includes in/out privileges. Parking spaces are limited, and height restrictions apply.

What type of breakfast is offered, and what are the serving hours?

A buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM for a fee of approximately EUR 23 per person.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details regarding specific room accessibility features can be obtained by contacting the property directly.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Berlin, within a 10-minute walk of Alexanderplatz and Berlin TV Tower. It is approximately 0.6 mi (0.9 km) from Hackescher Markt and 0.8 mi (1.2 km) from Museum Island. Public transport options are available nearby.

What are the policies for guests staying with children?

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies for additional guests and extra beds?

The property offers rollaway beds for a fee of EUR 30.0 per day, and advance request or confirmation is required. Information regarding cribs is not provided.

H4 Hotel Berlin Alexanderplatz

Average nightly price at Hotel Berlin Alexanderplatz by Leonardo Hotels by month, last 12 months (USD)
Month	Average price
January	US$116
February	US$124
March	US$149
April	US$145
May	US$177
June	US$187
July	US$127
August	US$109
September	US$269
October	US$191
November	US$165
December	US$142

What guests think

At H4 Hotel Berlin Alexanderplatz, travellers consistently praise the central Alexanderplatz location and easy transport links, very good and varied breakfast, clean and generally comfortable rooms, and friendly staff, making it a convenient base for sightseeing and business.

Common downsides include housekeeping on request with occasional lapses, weak air conditioning, flat pillows or firm mattresses, and no in-room fridge. Some guests also note stained carpets, street or elevator noise in certain rooms, and a small gym, while the sauna is well liked. Overall, expect a well-located, value-focused stay with modern comforts and a few service and maintenance quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the sauna and the convenient bar/restaurant; the gym is small with limited equipment. Parking is available but can be tight or pricey, and a business lounge is available for some room types.

Related guest reviews

10

Lars

22 Jul 2025

·

Stayed 1 night

Et rigtigt dejligt hotel centralt beliggende. Gode parkeringsmuligheder som dog er lidt dyre, og der der kan til tider være lidt overfyldt omkring morgenmaden.

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8

Bernhard

18 Nov 2025

·

Stayed 1 night

War für einen Business Trip im H4 Berlin. Es hat alles gepasst, freundliche Begrüßung an der Rezeption. Zimmer gut gereinigt. Leider hat eine von zwei E-Ladestationen in der Tiefgarage nicht funktioniert.

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6

Mattias

14 May 2025

·

Stayed 2 nights

Helt okej! Bra läge och standard på rum. Minus för det lilla gymmet

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8

Matthias

28 Jun 2025

·

Stayed 3 nights

Zimmerreinigung muss verlangt werden. Darüber wurde ich nicht informiert. Das Gym ist eines Hotels dieser Kategorie unwürdig. Extrem eng, zu leichte und wenige Gewichte. Keine Maschinen. Workout nahezu unmöglich

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10

Jesper

30 Dec 2024

·

Stayed 2 nights

Perfect location in town when you want to explore center of Berlin. All the popular sites are within a short distance - either by foot or by public transportation. We selected the executive room which granted us access to the business lounge on 7th floor. It was a very nice feature to have a place to relax with some drinks and snacks during the day and evening - in between the visits and shopping. Very clean and quiet hotel.

6

Gustav

16 Aug 2025

·

Stayed 7 nights

Bra frukost och bra restaurang överlag. Städningen var dålig och sällsynt. Receptionspersonalen var trevlig och hjälpsam men inte väldigt effektiv. Hotellet hade ett gym med hantlar upp till 10kg och konditionsmaskiner.

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8

Karen

5 Jan 2026

·

Stayed 5 nights

Room was clean, warm and the breakfast was really good. Plenty of choice and replenished frequently. Bar staff were very friendly. Enjoyed cocktails a couple of nights in the hotel. Will definitely book again. Check in staff very efficient. 5 nights in centre of Berlin.

10

David

16 Oct 2025

·

Stayed 4 nights

All good for our stay and lovely appointed rooms And the bar area is welcoming. On the 8th floor is a gym and sauna which is complimentary to residence. Staff all friendly and helpful

10

William

30 Jul 2025

·

Stayed 3 nights

The sauna on the top floor was excellent to have as an option between 12:00-22:00

10

Jared

5 Sept 2025

·

Stayed 6 nights

Sauna good

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Cleanliness

Rooms and bathrooms are widely described as clean, but several reports mention stained carpets, worn linens, and missed housekeeping even after requests. Overall cleanliness feels inconsistent.

Related guest reviews

4

James

18 Nov 2025

·

Stayed 3 nights

The location was great. However the rooms were not cleaned. The towels were very poor quality and one of them was grey and was frayed. I stayed for three nights and requested my room be cleaned on the second day. Despite asking at 0800 and again asking at 1500 this did not occur. It was very frustrating since the place is advertised as having daily house keeping. They need to hire more staff to address this fundamental issue.

10

Deniz

29 Dec 2025

·

Stayed 4 nights

Amazing location, clean and spacious rooms.

4

Hajin

3 Nov 2025

·

Stayed 3 nights

Housekeeping was not a default but we were asked to request each time if necessary. However, it was never done despite our requests during our three nights stay and yet no particular apologies from the hotel staff but only comments that "we will tell housekeeping staff". Quite disappointing and unprofessional responses from the hotel front staff have definitely room for improvement.

4

DAVID

24 Apr 2025

·

Stayed 3 nights

We were genuinely disappointed with our stay at H4 Hotel Berlin Alexanderplatz. From the moment we walked in, it was clear that the hotel is in serious need of a renovation. The hallways are lined with carpets that are heavily worn and stained, with large bleach marks that make the entire property feel neglected and poorly maintained. Unfortunately, the condition of our room was no better. The carpet had similar stains, and the room itself had a musty odor, like it hadn’t been properly cleaned or aired out in quite some time. It made the space feel unwelcoming and far from comfortable. One of the biggest issues we faced was the air conditioning—or lack thereof. Despite adjusting the settings, the room remained stuffy and uncomfortably warm. For a hotel of this category, functioning climate control should be a basic expectation. Our experience at the hotel restaurant added to the overall frustration. It was chaotic and lacked any sense of service. Guests had to seat themselves, and it was common to see people walking around trying to find clean tables. On more than one occasion, we had to ask the staff to wipe down a table before we could sit. It felt more like a crowded cafeteria than a hotel restaurant, and the lack of organization was disappointing. Overall, the H4 Hotel Berlin Alexanderplatz failed to meet even basic standards of comfort.

10

Thomas

24 Feb 2026

·

Stayed 1 night

Propre 100%

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6

Fiona

5 Nov 2025

·

Stayed 4 nights

On arrival our room smelt of drains, this did clear. The carpet in the room was stained which was disappointing. One of the towels had a visible hole and was ripped this was replaced on request. Although the towels were well used and worn although clean. On arrival the reception staff were not particularly welcoming, on other occasions the staff varied from being friendly and smiling to being somewhat sullen. The breakfast menu was excellent and when we ate in the dining room the food was excellent.

4

Liat

22 Oct 2025

·

Stayed 2 nights

There was a blood stain on the bed, room wasnt clean, not enough towels. When i tried to make contact with the reception, there was no answer. Big dissapointment.

8

Ashlin

16 Sept 2025

·

Stayed 3 nights

Bathroom seat was dirty and I had to clean it when I got to the room.

10

Ronny

5 Jan 2026

·

Stayed 1 night

The rooms are clean and size is moderate. Bath is convenient too. Breakfast is really good with big selection of all kind of delicious thinks. Okay it's European (or Western) based and also typical German. Stuff is always helpful and friendly. Location is also great and very central.

8

Thomas

20 Feb 2026

·

Stayed 3 nights

Rent och snyggt

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Rooms

Rooms are generally modern and comfortable, often with good showers and some heated bathroom floors; courtyard-facing options tend to be quieter. Drawbacks include weak or nonfunctional air conditioning, flat pillows or firm mattresses, limited storage, no fridge, and street noise in some rooms.

Related guest reviews

8

Irene

25 Aug 2025

·

Stayed 5 nights

The bed was very comfortable. There was very little storage space. Room phone didn’t work. Hotel staff was friendly and spoke English. Location was great and central close to Alexanderplatz. There was no fridge and cleaning on request only. Seemed air conditioning didn’t respond properly.

10

KARINA

21 Jan 2026

·

Stayed 1 night

Quarto de tamanho bom! Banheiro excelente! Boa localização com estacionamento fácil. Café da manhã espetacular. Recomendo a hospedagem no hotel.

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8

Louise

7 Jun 2025

·

Stayed 2 nights

Very well located with easy access for exploring Berlin. Comfortable rooms with modern bathrooms with rainfall showers.

10

regina

31 Dec 2025

·

Stayed 4 nights

Quarto amplo, silencioso, confortável. Café da manhã excelente, variado e com ampla acomodação. Banheiro amplo, bom chuveiro e piso aquecido. Muitos espelhos no quarto e banheiro. Chaleira e máquina de cafe

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4

Haruo

16 Jun 2025

·

Stayed 4 nights

Aside from the absence of a refrigerator in the room, the hotel was lovely. However, not being able to keep drinks and food cold was quite inconvenient.

8

Richard

10 Sept 2025

·

Stayed 5 nights

Great location near Alexanderplatz and bus lines. Staff was friendly and very helpful. Room could use some updating, there were stains in the carpet and a little mold in the shower.

6

Nicoline

12 Oct 2025

·

Stayed 3 nights

Vi fik værelser på 8. Sal i første omgang, men måtte bede om nye dagen efter, da der var en forfærdelig larm fra elevatoren hele natten. Vi blev efterfølgende flyttet ned på 1. Sal, hvilket var ligeså forfærdeligt på grund af larm fra gaden.. Vi købte ørepropper og fik dårlig søvn de næste nætter. Super ærgerligt, at der er så lidt lydisolering og det påvirkede vores rejse negativt.

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8

Rizwan

16 Feb 2026

·

Stayed 3 nights

Overall, the entire experience was very good. Mr. Singh at breakfast was an absolute star — incredibly kind, attentive, and truly made us feel welcome. The hotel itself was pleasant and enjoyable. The reason the hotel did not receive full marks is because I had to ask for an iron several times; in the end, I had to go and pick it up myself from the reception on the second day. Additionally, the beds were uncomfortable, and the pillows felt flat and lifeless. The bathroom door could not be locked. Despite these issues, the overall stay was still very good, and the friendly service — especially at breakfast — stood out the most

4

Gerardo

20 Jul 2025

·

Stayed 2 nights

BEWARE, NO AC AT THIS HOTEL! They claim to have ac but the ac does not work. We were a group of 14 with 7 different rooms and no one had decent AC. I made numerous calls to front desk and they sent someone to “fix” it, but it was never fixed. Very unpleasant to come back to a hot room after a day out in the hot sun. I would never recommend this property for this reason.

8

Pauline

13 Jul 2025

·

Stayed 4 nights

Nice hotel, good staff, great breakfast . Room clean and bed comfortable. We felt there was a shortage of hanging space and only 1 drawer. The worst aspect was the poor air con. We moved room once but the problem remained. Staff said either Aircon wasn't working or it is only switched on when very hot. If Aircon is important to you it would be advised to stay elsewhere.

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Service

Staff are frequently friendly, efficient, and helpful at check-in/out and during breakfast. Some guests encountered slow or unresponsive handling of issues, billing disputes, or curt attitudes.

Related guest reviews

6

Vito

18 Oct 2025

·

Stayed 3 nights

The stay was alright, but we had to evac the building for 30-40 mins at 3am because of a "technical fault". There were no explanations or apologies by the staff. Room service does not happen unless explicitly requested.

4

Juan Luis

28 Nov 2025

·

Stayed 2 nights

Hicieron un cobro doble (que fue de reembolsado posteriormente), las almohadas y el colchón de la habitación poco confortable, no hicieron aseo ni cambiaron toallas a pesar de haberlo solicitado; sine embargo el personal es amable y el hotel está bien ubicado

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8

Noemi

28 Nov 2025

·

Stayed 4 nights

The staff are this property’s driving force. Courteous, helpful, efficient, friendly, responsive, they are the hotel’s best asset. Check in and out extremely streamlined. Location is the second best asset. Close to many dining options (highly recommend the Indian restaurant in the corner for the best curry!) There’s a huge mall and Alexanderplatz is within easy walking distance. Museums, the Brandenburg Gate all within walking distance. The hotel restaurant was also convenient with a tasty breakfast buffet and good drinks for dinner. The restaurant is clean and well maintained. The beds were comfortable and the room well stocked. The only negative issue I had had to do with the cleanliness of the linen and rooms. I would highly recommend the hotel changes their linen service. The towels and bed sheets were dingy, not dirty per se but not pristine. This was the only thing and I realize this is normally outsourced so I don’t want to detract from the hotel experience. Overall I highly recommend this hotel especially if you’re looking for an excellent location to explore Berlin.

6

Penny

17 Oct 2025

·

Stayed 2 nights

For a 4 star hotel I was surprised by the lack of housekeeping. The hair dryer kept cutting out. The lack of customer service by all but one lady at the front desk was also surprising. Totally uninterested in helping customers with anything. I requested extra pillows. They never came. We asked for information and were told to find it on google. Really? 3 star property with 3 star service. Decent location.

10

John

21 Nov 2024

·

Stayed 2 nights

Very nice hotel ideally placed 5 mins walk from Alexanderplatz station with links to airport and all the tourist sites within Berlin. All of the staff I encountered were courteous, friendly and helpful. The hotel public areas were all well maintained and well decorated. The room allocated was a good size, warm, cleaned each day and comfortable. The breakfast provided was excellent. Thank you.

10

Theresa

6 Oct 2025

·

Stayed 4 nights

Good location, friendly informative staff, clean comfortable rooms and great breakfast

10

Ryan

26 Feb 2025

·

Stayed 5 nights

This the second time I have stayed at this hotel and it is excellent. The staff are friendly and helpful. The hotel is in a great location with excellent transport links. Buffet breakfast is very good and there are plenty of places to eat near by. I would definitely recommend staying here.

2

Patrick

6 Jan 2026

·

Stayed 2 nights

Room was fine - I have stayed there before. This time they overcharged. They claim I ordered breakfast - however I showed the staff at check in that no where on my confirmations does it state that I ordered breakfast. Hotel is not responding to my claim for the overcharge and the reception staff would not send the claim for me. Good for when things go right - terrible for when things go wrong. After staying at the hotel more than 10 times, I have now stayed there for the last time.

8

Francis

28 Jan 2026

·

Stayed 1 night

Nice hotel, close to train station trams and buses. Rooms are clean and spacious. Lots of restaurants and shops nearby. Staff very efficient and helpful.

8

Graziella

18 Nov 2024

·

Stayed 2 nights

Hotel em boa localização mas com um atendimento muito ruim. Não se preocupam em ajudar pessoas estrangeiras. Fui muito mau atendida, enquanto uma família espanhola a recepcionista atendeu em espanhol com todo cuidado.

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Location

Central spot near Alexanderplatz with excellent access to trains, trams, and buses, and many sights, shops, and restaurants within walking distance. A few note street noise or that the immediate area feels less appealing.

Related guest reviews

10

Deniz

29 Dec 2025

·

Stayed 4 nights

Amazing location, clean and spacious rooms.

10

Robert

26 Nov 2025

·

Stayed 4 nights

Great location. Nice rooms clean and have all you need.

10

Terence

31 May 2025

·

Stayed 3 nights

Great hotel in a great location close to Alexanderplatz. Easy to get to feom the airport by train. Let us check in 4 hours early which was great. Next door to a beer hall with outside area and ealking distance to a lot of main tourist attractions and bus tours. Good breakfast and staff were always really helpful. Highly recommended and would definitely book again

8

Noemi

28 Nov 2025

·

Stayed 4 nights

The staff are this property’s driving force. Courteous, helpful, efficient, friendly, responsive, they are the hotel’s best asset. Check in and out extremely streamlined. Location is the second best asset. Close to many dining options (highly recommend the Indian restaurant in the corner for the best curry!) There’s a huge mall and Alexanderplatz is within easy walking distance. Museums, the Brandenburg Gate all within walking distance. The hotel restaurant was also convenient with a tasty breakfast buffet and good drinks for dinner. The restaurant is clean and well maintained. The beds were comfortable and the room well stocked. The only negative issue I had had to do with the cleanliness of the linen and rooms. I would highly recommend the hotel changes their linen service. The towels and bed sheets were dingy, not dirty per se but not pristine. This was the only thing and I realize this is normally outsourced so I don’t want to detract from the hotel experience. Overall I highly recommend this hotel especially if you’re looking for an excellent location to explore Berlin.

10

Maja

2 Jun 2025

·

Stayed 4 nights

Great deal for comfortable and clean hotel in central location in Berlin. The breakfast was amazing! The immediate area is not nice/interesting but it is very easy, safe and quick to get anywhere you want to be. There is no common area to hang out in the lobby.

10

Philip

12 Sept 2025

·

Stayed 3 nights

Located near Alexanderplatz Station and convenient base for walking to the main sites

10

Arto

21 Jun 2025

·

Stayed 2 nights

Perfekt lokalisering mitt i staden. Nära till allting.

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8

John David

18 Oct 2025

·

Stayed 2 nights

Good location for seeing Berlin.

8

Francis

28 Jan 2026

·

Stayed 1 night

Nice hotel, close to train station trams and buses. Rooms are clean and spacious. Lots of restaurants and shops nearby. Staff very efficient and helpful.

10

Ken

25 May 2025

·

Stayed 4 nights

Great central location.

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Dining

Breakfast is a standout for variety and quality, with options including vegan items; the bar/restaurant is convenient with generally good food and drinks. At peak times seating can feel crowded and bar service occasionally slow.

Related guest reviews

10

Karla

20 Nov 2024

·

Stayed 2 nights

Excelentes instalaciones, personal amable y atento, la ubicacion muy buena cerca de parada de transporte publico y a unos metros de alexanderplatz donde hay muchas atracciones y tiendas, el desayuno buffet super rico y variado, super recomendado

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10

Sylvia Gabriela

21 Nov 2025

·

Stayed 4 nights

The hotel is spotless clean, amazing breakfast and excellent location

8

Michael

4 Dec 2025

·

Stayed 3 nights

Dinner here is delicious. The room seems to be remodeled and the bathroom has heated floors. The shower drain actually drains well unlike many other Berlin hotels where you will be standing in a puddle of water.

8

Reiner

6 Jun 2025

·

Stayed 3 nights

Frühstücksraum überfüllt aber Frühstück selbst sehr gut

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8

Karen

5 Jan 2026

·

Stayed 5 nights

Room was clean, warm and the breakfast was really good. Plenty of choice and replenished frequently. Bar staff were very friendly. Enjoyed cocktails a couple of nights in the hotel. Will definitely book again. Check in staff very efficient. 5 nights in centre of Berlin.

8

Christopher

6 Jun 2025

·

Stayed 3 nights

We stayed at the hotel for a stag do and it was ideal The rooms were good the staff helpful and the breakfast buffet was excellent where you could order other food not on the buffet Service in the bar even when not busy was a touch slow but the staff were friendly Good value for money

10

Christel

22 Jan 2026

·

Stayed 1 night

Allt var utmärkt. Läge, rum, personal & supergod frukostbuffé.

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8

Peter

1 Nov 2025

·

Stayed 3 nights

Good location, within easy walking distance of station and U-Bahn. Lots of places to eat and drink near by. Room was clean and functional. Pillows need replacing are just empty bags with a couple of feathers floating around inside. Breakfast was very good with good selection of food which was kept well stocked. Overall pretty good for the price.

10

Alex

13 Sept 2025

·

Stayed 3 nights

Staff were helpful, rooms clean and smart. The choice at breakfast was excellent

10

James

31 May 2025

·

Stayed 4 nights

This was a good hotel and we especially liked the varied (and clearly marked) vegan food at the breakfast buffet. The room was comfortable and relatively quiet for a city centre hotel. The location is excellent with very easy access to Alexanderplatz railway station (connections to the airport and S and U-bahns). There is also a tram which stops very near the hotel. The only improvement would be full blackout curtains. Overall, though, this was a very good hotel and would recommend!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $179	10 $158
11 $97	12 $177	13	14 $192	15 $131	16 $118	17 $110
18 $87	19 $114	20 $140	21 $140	22 $134	23 $119	24 $104
25 $87	26 $113	27 $120	28 $122	29 $122	30 $110	31 $102

Su	Mo	Tu	We	Th	Fr	Sa
1 $77	2 $110	3 $104	4 $140	5 $122	6 $131	7 $122
8 $76	9 $87	10 $113	11 $122	12	13 $110	14 $96
15 $78	16 $113	17 $113	18 $122	19 $119	20 $102	21 $96
22 $84	23 $96	24	25 $140	26	27 $131	28 $131
29 $77	30 $104

Hotel Berlin Alexanderplatz by Leonardo Hotels

Prices for Hotel Berlin Alexanderplatz by Leonardo Hotels

Monthly average prices

About this property

Location

Room options

Comfort Double Or Twin Room

Suite, 1 King Bed with Sofa Bed

Junior Suite (For 4 People)

Comfort Twin Room

Comfort Double Room

Junior Suite

Suite

Guest reviews of Hotel Berlin Alexanderplatz by Leonardo Hotels

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What guests think

Property policies

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FAQs about Hotel Berlin Alexanderplatz by Leonardo Hotels

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