Name: Courtyard by Marriott Amarillo Downtown
Address: 724 South Polk Street, Polk Street Historic District, Amarillo, Texas, United States of America, Amarillo, Potter County, US
Price range: $143–$320 per night
Rating: 7.95

What guests think

At Courtyard by Marriott Amarillo Downtown, reviewers frequently praise the friendly, efficient front desk team, roomy accommodations with city views, and a central, walkable location close to restaurants and nightlife.

Rooms are widely described as clean and comfortable. Common frustrations include a tight, paid parking garage with confusing access and limited bistro/bar hours, plus breakfast that isn't included and can feel overpriced or understaffed. Multiple reviews also note intermittent hot-water delays and occasional A/C or temperature-control problems, with some noise from pipes or the surrounding nightlife. Expect a well-located, comfortable stay with standout service, but plan for downtown parking logistics and modest on-site dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is a tight, paid garage with tricky or confusing access, and several guests found it inconvenient. The bistro/bar is available but with limited hours or staffing, and some wished for a fuller restaurant option.

Related guest reviews

10

Robert B

Jun 27, 2023

·

Stayed 1 night

You should make sure to unload all of your luggage when you check in.If you need to get anything from your car later-you will be stair climbing.

10

Robin

Jul 11, 2025

·

Stayed 1 night

The hotel itself was very nice, very clean. Staff was friendly and the rooms were in great shape. My only complaint is the parking, parking was an extremely small and cramped parking garage that you had to pay to use. Then once inside there is only one access to the hotel from the parking, which is at the very bottom, but there are no signs indicating that so if you find a good parking place on the top, you then have to take all of your luggage and everything down all the flights of stairs until you find the access to the hotel.

10

Elizabeth

Apr 14, 2024

·

Stayed 1 night

The elevators required you to have your room key which confused us at first, but we got the hang of it. The parking isn’t the easiest to unload your things. We did so while checking in because you’re closest to the lobby if you park in the check in spots. Once we parked in the normal lot we were too lazy to get anything if we forgot it in our car. The bistro seemed understaffed on the midweek day that we were there. It took a while to get the food that we ordered and it didn’t look impressive but it did taste great thankfully. The room sizes were really nice and spacious. And the building had a lot of character like the large windows to look out at the city. We only stayed here one night but we would definitely stay here again in the future

4

Dale

Jun 9, 2023

·

Overpriced for a Marriott. No pool. No restaurant. Nothing in the fridge. Had to pay even for water. No maintenance on staff. Remodeled place in an old building.

8

Maria

Sep 10, 2025

·

Stayed 3 nights

Nice property in a good downtown location. Parking was convenient. A little outdoor space would have made it 5 stars

10

Bridget

Jul 9, 2023

·

Stayed 1 night

This was just an overnight stay on our way home. We were delayed by two separate wrecks on the highway so we did not check in until near 1 AM. The desk attendant was waiting at the desk and got us checked in pretty quickly. The only snag was parking. This is a downtown town location so you have to find parking. Because it was late we opted for the connected parking for $12. The room was clean, big and very comfortable.

8

William

Jun 19, 2024

·

Stayed 1 night

The property is nice and clean, if somewhat dated. The staff was very nice. On arrival, it was difficult to figure out where the property entrance is. There was construction on the street with cones everywhere, and we circled the block several times trying to figure out where one enters for check-in. Parking was difficult because the garage is cramped. Entry and exit very difficult and confusing. Hopefully this is a temporary situation. That said, we chose a different hotel for our overnight on the return trip.

6

Kimberly

Jan 27, 2024

·

Stayed 4 nights

Room temperature is cold, hot, cold, hot. Air should not blow directly on occupants when heating, cooling. No real Restrarunt, only bistro, Mickey Mouse bar. Misrepresented as full service. Should advise when parking is extra charge.

8

William H

Sep 5, 2024

·

Stayed 2 nights

The Courtyard Marriott is right downtown Amarillo, Texas. Downtown is in earliest stages of renovation. A wonderful Mexican restaurant is right across the street. A parking garage adjoins the hotel for convenient parking with in/out privilege for a fee. I requested a high room on the corner and was rewarded with a beautiful view and a room full of light. I travel with a bicycle and was able to have it in my room when not riding. The weather was perfect, and the flat terrain is excellent for riding a bicycle.

10

eric

Apr 12, 2025

·

Stayed 1 night

You need to upgrade the bar experience

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests report very clean rooms and public areas. A smaller number noted issues like mold or hair in bathrooms/towels and some worn fixtures.

Related guest reviews

8

CYNTHIA

Dec 25, 2024

·

Stayed 1 night

Overall was fine, but we noticed after showering there was some mold in the shower.

2

diana

Jul 7, 2024

·

Stayed 2 nights

my pillow cases had mold

2

alonna

Jun 13, 2024

·

Stayed 1 night

Our room was dirty and blanket smelled like mildew

10

James Lance

Dec 20, 2025

·

Stayed 1 night

Great clean room, quiet, great mattress, great view, helpful staff, friendly.

10

Bridget

Jul 9, 2023

·

Stayed 1 night

This was just an overnight stay on our way home. We were delayed by two separate wrecks on the highway so we did not check in until near 1 AM. The desk attendant was waiting at the desk and got us checked in pretty quickly. The only snag was parking. This is a downtown town location so you have to find parking. Because it was late we opted for the connected parking for $12. The room was clean, big and very comfortable.

8

Michael

May 26, 2024

·

Stayed 1 night

Rooms clean. Hotel nice. Service mediocre. Lots of homeless around downtown.

2

Rusty

Nov 17, 2024

·

Stayed 1 night

The bathtub had hair all in it and the bath towels also had hair in them. The ceiling in the bathroom had a discolored film on it and had hair stuck to the ceiling. Very disappointed

10

Ryan

Nov 23, 2025

·

Stayed 1 night

Clean rooms, friendly staff, exactly what we were looking for.

10

Keith

Jul 7, 2025

·

Stayed 1 night

Front desk staff was great, very helpful Room was very clean

10

Tamara

Dec 29, 2025

·

Stayed 1 night

Great front desk & Bistro workers! Room is always cool and clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with large windows and city views, and many find them comfortable. Recurring drawbacks include hot-water delays or outages, temperature-control/AC issues, and some uncomfortable mattresses, plus occasional noise from pipes or nearby nightlife.

Related guest reviews

8

Nick

Dec 8, 2024

·

Stayed 2 nights

They accidentally double booked my room but gave me a handicapped room which was fine. But the mattress was beyond wore out.

6

William

Dec 2, 2023

·

Stayed 5 nights

Stayed here 5 nights. It usually took a minimum of 10 minutes for hot water to get to the bathroom. Lousy selection of tv channels. Just another old building trying to survive. I'll go back to Embassy Suites next year.

10

Michael

Nov 25, 2025

·

Stayed 1 night

Size was excellent

2

Stephen

Aug 5, 2024

·

Stayed 1 night

Our room had no hot water and, when I reported it to the desk clerk, she said she would report it to maintenance but was otherwise unconcerned. Unacceptable anywhere but especially so at a higher-priced chain.

10

Stewart

Dec 27, 2025

·

Stayed 1 night

David at the front checked us quickly, friendly and efficiently. Great looking hotel, updated, large rooms.

10

James

Mar 11, 2024

·

Stayed 1 night

The city view from the room was spectacular in our corner room.

6

Rakell-Lee

Oct 18, 2023

·

Stayed 7 nights

Unfortunately the bed was very uncomfortable, so did not reat well. I was not told about the 12$ day parking fee. The front staff was so busy i could not get a room exchange. Food was not great as well. An expensive stay. A little disappointing.

10

Melanie

Feb 19, 2024

·

Stayed 2 nights

Frint desk hooked us up with a corner room. It was amazing to see the sunrise.

6

Julie

Oct 13, 2024

·

Stayed 1 night

I’ve always liked this hotel, but the last 2 stays over a period of time the a/c in the hotel rooms were not blowing cold air. It’s too hot to sleep. So, if a/c in a hotel room on an almost 100° day is not your thing, then this is the place for you. It’s truly sad because the front desk people are nice, the food bistro is nice. Our room was spacious and clean. And, the bed is super comfortable. No apologies have been made for lack of a/c.

8

Bryan

Mar 29, 2024

·

Stayed 5 nights

Old Fashioned good sized rooms

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Service

Staff—especially at the front desk—are widely praised as friendly, informative, and efficient. A few guests encountered long lines or understaffing at peak times, reservation or refund issues, and slow responses.

Related guest reviews

6

Chris

Aug 31, 2025

·

Stayed 1 night

Guy at the front desk was very nice but he was all alone at the busiest check in time - he had a long line. It took a long time to get checked in. Don’t know why the hotel would pick peak check in time to only have one person on the desk. Nice hotel otherwise, very clean and comfortable. I enjoyed my stay.

2

Brittany

Dec 27, 2022

·

Stayed 1 night

Got to the hotel at 12:41AM after driving all day from Kentucky only to find out that there were no rooms available even though our reservation was booked in March. No explanation other than "a manager is trying to make arrangements." Full capacity and my reservation being taken is frustrating but not being notified at ALL that our room was no longer available is unacceptable.

2

Catherine

Nov 3, 2024

·

Stayed 3 nights

I had to check out 2 days early due to personal family issues. The front desk told me there were no issues and my credit card would be credited. That was not the case! On my return home, i contacted this property and was told refunds are not provided on prepaid bookings. I left a message on the voice mail of the manager and never received a return call! I would NEVER recommend booking at Courtyard by the Marriott in Amarillo EVER. So very disappointed with this trip and will never use Expedia again for my travel plans..

10

Tony

Oct 14, 2025

·

Stayed 1 night

The best stay of our trip so far. That comment is entirely down to the staff we encountered. David on front desk, Lucie in the bar at night and Michelle at breakfast. Thay aren’t all the team but it is clear that the management in this establishment encourage teamwork and customer care to a high degree. Without doubt, the happiest, most co-ordinated, customer friendly group we’ve met on what is a long, multiple stop, hotel based trip. We’d come back just for the friendliness!

6

Kevin

Jul 21, 2025

·

Stayed 1 night

stay was fine, but paying for breakfast and then having to leave - without breakfast due to time - because the service counter was understaffed was frustrating and disappointing.

10

Leon

Sep 17, 2025

·

Stayed 1 night

David at check in was friendly and informative. Great addition to your team.

10

Stewart

Dec 27, 2025

·

Stayed 1 night

David at the front checked us quickly, friendly and efficiently. Great looking hotel, updated, large rooms.

10

Tamara

Dec 29, 2025

·

Stayed 1 night

Great front desk & Bistro workers! Room is always cool and clean

10

Miriam

Jan 11, 2026

·

Stayed 1 night

Front desk gave great information about local restaurants

10

Tamara

Aug 30, 2025

·

Stayed 1 night

Check in process with David is always fast & easy. We ate dinner in the bistro & not was it good. Kelly made a great espresso martini, Cobb salad & BLT! Supper yummy! Great place to stay.

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Location

Downtown location is central and walkable to restaurants and bars, convenient for nightlife and events. Some guests mentioned safety concerns or homelessness nearby and occasional street noise.

Related guest reviews

8

Jack

Mar 23, 2025

·

Stayed 1 night

This is a very good place to stay especially for local entertainment. There are restaurants and bars within walking distance.

10

Lewis

Oct 5, 2025

·

Stayed 2 nights

Rooms are always clean. The location is wonderful for dining and shopping.

8

Maria

Sep 10, 2025

·

Stayed 3 nights

Nice property in a good downtown location. Parking was convenient. A little outdoor space would have made it 5 stars

8

Michael

May 26, 2024

·

Stayed 1 night

Rooms clean. Hotel nice. Service mediocre. Lots of homeless around downtown.

10

Shirelle

Sep 2, 2023

·

Stayed 1 night

Great downtown location

10

Jimmy

Feb 21, 2025

·

Stayed 2 nights

Great place right in the middle of downtown

10

Sharon

Apr 23, 2025

·

Stayed 1 night

Great hotel in excellent location

8

Richard

Aug 12, 2025

·

Stayed 1 night

Stayed here many times as it is half way between my house in Dallas and house in Colorado. Always a good stay and several good places to eat that are walkable (less than 2 blocks).

10

Jana

Jul 1, 2025

·

Stayed 1 night

Love the uniqueness of this property and the location for downtown nightlife! Very comfortable rooms!

2

Kelsey

Nov 5, 2023

·

Someone was literally murdered right in front of the hotel. A drive by shooting. But they comped the parking after that so thanks I guess. I wouldn’t put my enemy in this hotel. Where should I send my therapy bills after watching a man get shot to death? 0/0 stars. Do not recommend

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AI-generated summary based on recent guest reviews

Dining

The on-site bistro and Starbucks are convenient, and several guests enjoyed drinks or meals. Many note no free breakfast, limited hours/selection, occasional understaffing, and prices that feel high; coffee feedback was mixed.

Related guest reviews

10

Melinda

Jul 2, 2025

·

Stayed 1 night

Hotel lobby staff is very courteous and friendly. Convenient Bistro for dining and breakfast, with a Starbucks.

8

Russell

Nov 17, 2025

·

Stayed 1 night

Did not eat breakfast. The breakfast should have been included in the price of the room.

10

Elizabeth

Apr 14, 2024

·

Stayed 1 night

The elevators required you to have your room key which confused us at first, but we got the hang of it. The parking isn’t the easiest to unload your things. We did so while checking in because you’re closest to the lobby if you park in the check in spots. Once we parked in the normal lot we were too lazy to get anything if we forgot it in our car. The bistro seemed understaffed on the midweek day that we were there. It took a while to get the food that we ordered and it didn’t look impressive but it did taste great thankfully. The room sizes were really nice and spacious. And the building had a lot of character like the large windows to look out at the city. We only stayed here one night but we would definitely stay here again in the future

8

Robert

Apr 18, 2025

·

Stayed 2 nights

Great location in downtown Amarillo. Hotel is in a beautifully renovated historic building. Limited hours and selection for bistro and bar. Hot water takes a while to get hot. Early morning wake up from loud shaky pipes or elevator... couldn't figure it out.

10

Patrick

Jul 7, 2024

·

Stayed 1 night

Breakfast options were overpriced with very few options for just a walk up and order. No sit down with full service. Coffee was weak.

6

Kevin

Jul 21, 2025

·

Stayed 1 night

stay was fine, but paying for breakfast and then having to leave - without breakfast due to time - because the service counter was understaffed was frustrating and disappointing.

8

Cameron

Sep 25, 2023

·

Stayed 1 night

Would have been better if they offered a complimentary breakfast.

6

Kimberly

Jan 27, 2024

·

Stayed 4 nights

Room temperature is cold, hot, cold, hot. Air should not blow directly on occupants when heating, cooling. No real Restrarunt, only bistro, Mickey Mouse bar. Misrepresented as full service. Should advise when parking is extra charge.

8

JAMES

Jun 28, 2025

·

Stayed 2 nights

We had a fabulous time at this hotel. The staff was unbelievable! The Starbucks in the hotel was kind of weak. But it didn't diminish our fun time.

10

Tamara

Aug 30, 2025

·

Stayed 1 night

Check in process with David is always fast & easy. We ate dinner in the bistro & not was it good. Kelly made a great espresso martini, Cobb salad & BLT! Supper yummy! Great place to stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$132
February	$137
March	$171
April	$167
May	$166
June	$247
July	$213
August	$196
September	$151
October	$137
November	$140
December	$149

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $270	16 $252	17 $233	18 $200	19 $151
20 $151	21 $207	22 $289	23 $320	24 $223	25 $193	26 $183
27 $143	28 $193	29 $200	30 $200

Su	Mo	Tu	We	Th	Fr	Sa
				1 $190	2 $180	3 $181
4 $151	5 $183	6 $182	7 $181	8 $178	9 $183	10 $178
11 $185	12 $180	13	14 $193	15 $187	16 $184	17 $183
18 $146	19 $182	20 $315	21 $294	22 $239	23 $187	24 $183
25 $182	26 $187	27 $207	28 $214	29 $183	30 $183	31 $188

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, Multiple Beds, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 King Bed with Sofa Bed

Room, Multiple Beds

Suite, Multiple Beds

Room, 1 King Bed with Sofa Bed, City View

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Room, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Amarillo Downtown

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Prices for upcoming dates