Name: Holiday Inn Houston East-Channelview by IHG
Address: 16311 East Freeway, Channelview, Texas, United States of America, Channelview, Texas, US
Price range: $69–$145 per night
Rating: 7.7

What guests think

At Holiday Inn Houston East-Channelview by IHG, guests frequently praise friendly, professional service and generally clean, comfortable stays, while recurring drawbacks include a repeatedly inoperative hot tub, dated maintenance, and traffic noise from the adjacent freeway affecting light sleepers.

Several guests find the paid breakfast limited or poor value, while others compliment the on-site restaurant and sports bar. Conveniences like Tesla Superchargers and truck parking stand out, but some report occasional utility failures and lobby or hallway odors. A practical stop for travelers, though reliability of amenities can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: multiple reviews report the hot tub out of order and some dated or poorly maintained equipment, with occasional outages (hot water, AC, ice). Positives include Tesla Superchargers, convenient truck parking, and a sports bar and restaurant.

Related guest reviews

2

sherry

Mar 20, 2023

·

Stayed 3 nights

There was NO HOT WATER!!! When I pay $125.00 plus tax to stay somewhere, I expect hot water to bathe in!!! Very disappointed...

10

Colby

May 16, 2024

·

Stayed 1 night

Location amd convenient truck parking.

6

Erica

May 7, 2025

·

Stayed 1 night

The hot tube is not working and it’s being advertised.

10

Anthony

Jul 12, 2024

·

Stayed 2 nights

Loved how neat the workout pool area and sports bar was!

10

RAMON

Oct 23, 2023

·

Stayed 2 nights

Good place with Tesla supercharger

2

Doug

Mar 16, 2023

·

Stayed 1 night

The showerhead was missing in the shower, ac did not work, could not get the window open to cool the room off, 79 degrees in room all night and no remote control for the TV. Overall, I will not stay at this property again. This was my second bad experience. last time no hot water.

6

Dylan

Nov 27, 2024

·

Stayed 2 nights

Our stay was nice, the hotel room was clean and the staff were friendly. I really looked forward to the jacuzzi but it was down so I didn’t get to get in but other than that it was overall great

6

Bobbie

May 12, 2025

·

Stayed 4 nights

No hot tub , breakfast very limited and not free, facilities dated and not in the best repair.

10

RAMON

Jun 21, 2023

·

Stayed 2 nights

Tesla charger is excellent

4

Amanda

Mar 22, 2025

·

Stayed 2 nights

The hot tub didn’t work, which was the main reason we book this hotel, the bed frames were wired and you couldn’t sit on the end of the bed or it would flip up. The breakfast was the same everyday, and not that great.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the property and rooms as clean, but some report strong odors and worn areas such as torn wallpaper.

Related guest reviews

10

Evelyn

Oct 8, 2024

·

Stayed 1 night

Quiet and clean

10

brad

Mar 21, 2025

·

Stayed 1 night

Great service clean hotel.

10

alberto

Feb 25, 2024

·

Stayed 2 nights

Secure. clean

2

Raven

Jun 22, 2023

·

Stayed 1 night

As soon as I entered this hotel I was met with a molded sewage scent. It filled the entire lobby. I had to wait for someone to come to the desk so I could check in. The room was subpar. The bed was uncomfortable. I would not recommend this hotel.

6

Marbeli

Jan 1, 2025

·

Stayed 1 night

The hotel is next to the freeway, and they gave me the room that is front to the hotel. The window's room are not noise proved, and so the whole night we heard all the noise from all the cars driving through the freeway. Not a good sleep. The room looked very old and some of the wallpaper was tear off.

6

Tamaria

Feb 20, 2025

·

Stayed 2 nights

A couple of things one we are smokers and it is a non smoking facility ao we have to smoke in the car or in their designated smoking area. HOWEVER, it was raining and the night clerk made us feel extremely uncomfortable. He came out and stared a couple of times called security and asked security to ask us when we were going to check in. Mind you we've already checked in at 3pm. This happened the entire stay. The floor we were on had a stench between mold and dog. The ceiling caved in which isnt their fault. I gave a 3 because there was one bartender who played as our personal photographer...loved that... i honestly feel we paid too much for this room. From what is advertised I expected a full bar and there is no such thing as breakfast.

10

Lupito

Mar 2, 2025

·

Stayed 1 night

Nice and cozy good service clean

10

Christina

Mar 3, 2024

·

Me and my husband stayed here it was very nice and clean the people are very kind and helpful

10

Hayley

Mar 9, 2024

·

Stayed 1 night

Comes with rooster for wakeup call. Clean, spacious, professionally managed.

8

Diane

Oct 30, 2023

·

Stayed 2 nights

My biggest thing was the beds were very uncomfortable. Some little things were: the bathroom door lock didn’t always want to work; not sure if the ceiling fan was supposed to work since the wall switch didn’t have a knob anymore; the office chair at the room desk was broken; the bottom of the tub was very slippery (I currently have a knee issue and it made me very nervous about slipping and falling); many items on the breakfast buffet were not hot and other hotels offer this service free; the ice machine on our floor didn’t work.

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary: several are comfortable or spacious, yet others note dated decor, uncomfortable beds, and freeway noise due to limited soundproofing. Some rooms feature jetted tubs.

Related guest reviews

10

Jesse

Dec 31, 2024

·

Stayed 1 night

Great staff friendly service nice room nice shower comfy pillows

10

Joseph

Aug 27, 2024

·

Stayed 1 night

We got the jetted bath for date night. What a nice soak and romp

10

Barbara

Mar 15, 2023

·

Stayed 1 night

easy check in, friendly, helpful, room was very clean, smelled wonderful, bed was comfy, ac was cold, shower was excellent! no complaints ! 5 stars !

6

Lori

Feb 15, 2025

·

Stayed 1 night

We accidentally booked this property, long story, but decided to go ahead with the stay. If you are a light sleeper definitely DO NOT recommend. Its just off the freeway and all I heard all night was big trucks and sirens. When we booked, we paid extra for breakfast but it really wasn't any different from the free breakfast that most hotels provide. I will say the staff was friendly but we wouldn't stay there again especially for almost $200 for one night

6

Marbeli

Jan 1, 2025

·

Stayed 1 night

The hotel is next to the freeway, and they gave me the room that is front to the hotel. The window's room are not noise proved, and so the whole night we heard all the noise from all the cars driving through the freeway. Not a good sleep. The room looked very old and some of the wallpaper was tear off.

10

Hayley

Mar 9, 2024

·

Stayed 1 night

Comes with rooster for wakeup call. Clean, spacious, professionally managed.

6

Gilbert

Aug 13, 2024

·

Stayed 1 night

Rooms need to be updated

4

Amanda

Mar 22, 2025

·

Stayed 2 nights

The hot tub didn’t work, which was the main reason we book this hotel, the bed frames were wired and you couldn’t sit on the end of the bed or it would flip up. The breakfast was the same everyday, and not that great.

8

Janelle

Jul 24, 2024

·

Stayed 2 nights

The rooms were outdated. The bed was terrible. I couldnt wait to go home to get a good nights sleep!

8

Diane

Oct 30, 2023

·

Stayed 2 nights

My biggest thing was the beds were very uncomfortable. Some little things were: the bathroom door lock didn’t always want to work; not sure if the ceiling fan was supposed to work since the wall switch didn’t have a knob anymore; the office chair at the room desk was broken; the bottom of the tub was very slippery (I currently have a knee issue and it made me very nervous about slipping and falling); many items on the breakfast buffet were not hot and other hotels offer this service free; the ice machine on our floor didn’t work.

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AI-generated summary based on recent guest reviews

Service

Service earns frequent praise for friendly, helpful staff and smooth check-in, though a few guests experienced unprofessional interactions or delays.

Related guest reviews

10

Jesse

Dec 31, 2024

·

Stayed 1 night

Great staff friendly service nice room nice shower comfy pillows

10

brad

Mar 21, 2025

·

Stayed 1 night

Great service clean hotel.

10

Jeff

Jan 23, 2023

·

Stayed 2 nights

There was a gentleman at the front desk who was simply stellar. Extremely professional, polite and helpful. It's rare that you get that level of professionalism these days.

10

Aronnett D

Oct 28, 2023

·

Stayed 1 night

The lady at the front desk was AMAZING!!

6

Lori

Feb 15, 2025

·

Stayed 1 night

We accidentally booked this property, long story, but decided to go ahead with the stay. If you are a light sleeper definitely DO NOT recommend. Its just off the freeway and all I heard all night was big trucks and sirens. When we booked, we paid extra for breakfast but it really wasn't any different from the free breakfast that most hotels provide. I will say the staff was friendly but we wouldn't stay there again especially for almost $200 for one night

6

Tamaria

Feb 20, 2025

·

Stayed 2 nights

A couple of things one we are smokers and it is a non smoking facility ao we have to smoke in the car or in their designated smoking area. HOWEVER, it was raining and the night clerk made us feel extremely uncomfortable. He came out and stared a couple of times called security and asked security to ask us when we were going to check in. Mind you we've already checked in at 3pm. This happened the entire stay. The floor we were on had a stench between mold and dog. The ceiling caved in which isnt their fault. I gave a 3 because there was one bartender who played as our personal photographer...loved that... i honestly feel we paid too much for this room. From what is advertised I expected a full bar and there is no such thing as breakfast.

10

Ara

Aug 24, 2024

·

Stayed 1 night

Great amenities, excellent service, fast check in and check out .

10

Christina

Mar 3, 2024

·

Me and my husband stayed here it was very nice and clean the people are very kind and helpful

10

Lawrence

Oct 27, 2024

·

Stayed 3 nights

We loved Jamie. She was awesome.

10

Alessandro

May 27, 2023

·

Stayed 1 night

Great place and great service jist dont book with expedia

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AI-generated summary based on recent guest reviews

Location

Convenient for road travel with quick freeway access and truck parking; a few guests did not like the surrounding area.

Related guest reviews

10

Colby

May 16, 2024

·

Stayed 1 night

Location amd convenient truck parking.

10

Conrad

Aug 10, 2024

·

Stayed 1 night

Had to stop for the night and i’m glad i found this place. AC in rooms was cold and I felt safe

6

Lori

Feb 15, 2025

·

Stayed 1 night

We accidentally booked this property, long story, but decided to go ahead with the stay. If you are a light sleeper definitely DO NOT recommend. Its just off the freeway and all I heard all night was big trucks and sirens. When we booked, we paid extra for breakfast but it really wasn't any different from the free breakfast that most hotels provide. I will say the staff was friendly but we wouldn't stay there again especially for almost $200 for one night

6

Marbeli

Jan 1, 2025

·

Stayed 1 night

The hotel is next to the freeway, and they gave me the room that is front to the hotel. The window's room are not noise proved, and so the whole night we heard all the noise from all the cars driving through the freeway. Not a good sleep. The room looked very old and some of the wallpaper was tear off.

8

Oscar

Apr 8, 2023

·

Stayed 1 night

quick access to my destination

10

Garland

Aug 9, 2023

·

Stayed 2 nights

Just didn’t like the area the hotel is in

8

JERRY

Sep 13, 2025

·

Stayed 1 night

Location was great for where i needed to go.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is largely negative—limited selection, items not hot, and not included in the rate—while some guests enjoyed the restaurant and sports bar.

Related guest reviews

10

Anthony

Jul 12, 2024

·

Stayed 2 nights

Loved how neat the workout pool area and sports bar was!

6

Lori

Feb 15, 2025

·

Stayed 1 night

We accidentally booked this property, long story, but decided to go ahead with the stay. If you are a light sleeper definitely DO NOT recommend. Its just off the freeway and all I heard all night was big trucks and sirens. When we booked, we paid extra for breakfast but it really wasn't any different from the free breakfast that most hotels provide. I will say the staff was friendly but we wouldn't stay there again especially for almost $200 for one night

6

Tamaria

Feb 20, 2025

·

Stayed 2 nights

A couple of things one we are smokers and it is a non smoking facility ao we have to smoke in the car or in their designated smoking area. HOWEVER, it was raining and the night clerk made us feel extremely uncomfortable. He came out and stared a couple of times called security and asked security to ask us when we were going to check in. Mind you we've already checked in at 3pm. This happened the entire stay. The floor we were on had a stench between mold and dog. The ceiling caved in which isnt their fault. I gave a 3 because there was one bartender who played as our personal photographer...loved that... i honestly feel we paid too much for this room. From what is advertised I expected a full bar and there is no such thing as breakfast.

6

Bobbie

May 12, 2025

·

Stayed 4 nights

No hot tub , breakfast very limited and not free, facilities dated and not in the best repair.

4

Amanda

Mar 22, 2025

·

Stayed 2 nights

The hot tub didn’t work, which was the main reason we book this hotel, the bed frames were wired and you couldn’t sit on the end of the bed or it would flip up. The breakfast was the same everyday, and not that great.

10

Brad

Dec 3, 2024

·

Stayed 1 night

Just as advertised and the food is good at the restaurant/ bar

8

Diane

Oct 30, 2023

·

Stayed 2 nights

My biggest thing was the beds were very uncomfortable. Some little things were: the bathroom door lock didn’t always want to work; not sure if the ceiling fan was supposed to work since the wall switch didn’t have a knob anymore; the office chair at the room desk was broken; the bottom of the tub was very slippery (I currently have a knee issue and it made me very nervous about slipping and falling); many items on the breakfast buffet were not hot and other hotels offer this service free; the ice machine on our floor didn’t work.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$114
February	$109
March	$121
April	$118
May	$111
June	$117
July	$116
August	$89
September	$122
October	$132
November	$116
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $107	15 $110	16 $106	17 $103	18 $72	19 $69
20 $69	21 $87	22 $94	23 $96	24 $98	25 $72	26 $74
27 $71	28 $100	29 $100	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $96	3 $96
4 $99	5 $124	6 $128	7 $128	8 $120	9 $103	10 $105
11 $99	12 $138	13 $133	14 $137	15 $127	16 $90	17 $90
18 $96	19 $129	20 $144	21 $132	22 $112	23 $93	24 $92
25 $98	26 $145	27 $136	28 $131	29 $112	30 $90	31 $90

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Houston East-Channelview by IHG

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