Name: Comfort Suites Channelview - Houston East
Address: 15813 2nd Street, Channelview, Texas, United States of America, Channelview, Texas, United States of America
Rating: 7.07

Guest reviews

7.1

Good

Based on 359 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Comfort Suites Channelview - Houston East describe a worn property with widespread cleanliness problems, frequent maintenance failures, and amenities often unavailable or broken, though some guests mention comfortable beds, spacious rooms, and occasionally helpful staff.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Celsa

3 weeks ago

·

Stayed 1 night

Room stink a lot, I didn’t get the room I requested the elevator broke, a guy was screaming in the hall all night and try to get into the rooms and knocking at the doors

6

Blanca

Apr 4, 2026

·

Stayed 1 night

No breakfast!

2

Jorge

Mar 16, 2026

·

Stayed 3 nights

No breakfast gates n doors dint work

6

Maria

Mar 6, 2026

·

Stayed 3 nights

We came in to stay 3 days. And only stayed 1 could handle the smell in the room. The hotel looks nothing like on the pictures the walls are all scrashed up. The sofas in our room are very dirty with stains. The par The receptionist couldn't give me a check out recipient, she said the printer was not working been calling management to get a refund and I have not been avel to talk to them.

2

Santos

Feb 17, 2026

·

Stayed 2 nights

No working elevators, no breakfast. Also, this was an expedia substitution, for a room i rented, (through expedia) at another location, who didnt allow me to check in. Very disappointed with expedia! who took over 3 hours to "resolve " my issue, by providing me with this location as an option. Don't go here

15813 2nd Street, Channelview, Texas, United States of America

Location

Located in Channelview, Comfort Suites Channelview - Houston East is within a 15-minute drive of Port of Houston and San Jacinto Mall. This hotel is 8.2 mi (13.2 km) from Battleship Texas and 8.8 mi (14.1 km) from San Jacinto Monument.

Port of Houston(2 miles)

San Jacinto Battleground State Historic Site(3 miles)

River Terrace Golf Course(3.2 miles)

East Houston Regional Med Center(4.4 miles)

Advanced DIagnostic Hospital and Clinic East(5.5 miles)

Maxey Bark & Run Dog Park(6.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, including options for RVs, buses, and trucks.

A complimentary buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers a stair-free path to the entrance, wheelchair-accessible registration desk, limited wheelchair-accessible rooms, and well-lit paths to the entrance.

The hotel is located in Channelview, within a 15-minute drive of the Port of Houston and San Jacinto Mall. It is approximately 8.2 miles from Battleship Texas and 8.8 miles from San Jacinto Monument.

Yes, there is an outdoor swimming pool available for guests to enjoy.

Yes, children are welcome at the property. The minimum age for children to stay for free is not specified.

Cribs (infant beds) are available for an additional fee. Advance request or confirmation may be required.

Comfort Suites Channelview - Houston East

Amenities

Property description

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Guest reviews