Is parking available at the hotel?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Pets are allowed with a fee of USD 35 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the hotel's location in relation to nearby attractions?

The hotel is within a 10-minute drive of Diamond W Arena Complex and Pirates Cove Waterpark, approximately 7.5 miles from Southwestern Adventist University and 9.6 miles from Hidden Creek Sports Complex.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. Operational hours may vary.

Are children allowed at the hotel?

Children are welcome at the hotel, and kids can stay for free up to a certain age.

Holiday Inn Express Hotel & Suites Alvarado

Average nightly price at Holiday Inn Express Hotel & Suites Alvarado by IHG by month, last 12 months (USD)
Month	Average price
January	$118
February	$113
March	$119
April	$108
May	$116
June	$120
July	$117
August	$111
September	$125
October	$133
November	$122
December	$113

What guests think

At Holiday Inn Express Hotel & Suites Alvarado by IHG, guests often praise friendly front-desk staff and some comfortable stays, but many describe strong musty odors, inconsistent cleanliness, and overall wear that detracts from comfort and satisfaction.

Rooms feel dated for several reviewers, with uneven floors, loose tiles, A/C performance issues, and noticeable noise from neighboring rooms or highway traffic. Facilities draw criticism, including an out-of-order or dirty elevator, a closed hot tub and a dirty or cold pool, plus occasional equipment failures like the guest washer. The location is convenient to shops and restaurants, though traffic noise is common. Expect a convenient stop with aging amenities and uneven room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report facility issues: elevator out or dirty, a closed hot tub, and an indoor pool described as cold or unclean; a guest washer also didn’t work and the breakfast area lacked A/C.

Related guest reviews

2

AQUANITA

Aug 13, 2025

·

Stayed 1 night

Dirty old carpet, dirty elevator, towels dirty. A ring in the tub, dirty sink, walls , ants in tub. The hotel is filthy .

2

Ethan

Jul 7, 2025

·

Stayed 1 night

Trash. Floor tiles coming up in the bathroom pinching your feet and rocking around. Carpet sticky like cotton candy. Toilet wouldnt flush. No dresser for my clothing. Hot tub shut.down and boarded up. Juice machine at breakfast out of order. So if the room is trash....the spa area is trash and the breakfast experience is trash...im going to rate the overall experience as trash. Supet disappointed with the mosy expensive hotel in town.

6

Cathy

Dec 28, 2022

·

Stayed 1 night

Front desk was very helpful and efficient. Hotel has not kept up with maintenance and the work they have done, was not done well.

6

Henry

May 18, 2025

·

Stayed 1 night

This HD was well worn. Bed sagged and uncomfortable. No linens for pull out bed until requested. Hot Tub was out of order.

8

BONNIE

Aug 30, 2025

·

Stayed 1 night

Very very good staff Bad - elevator was out

4

Deborah

Feb 16, 2025

·

Stayed 1 night

The carpet is dirty and torn. The floor underneath is lumpy. The floor tiles inbthe kitchen and especially the bathroom are cracked and loose. The couch is dirty, sagging and old. The elevator is small, and old, and you can feel it slipping. That was really concerning. Broken glass window at the pool. They put $50 on my card for incidentals, I'm heading down there for a credit.

6

Lupe

Jun 20, 2025

·

Stayed 2 nights

Friendly at check-in. There was a food truck parked at front very loud. Reception had her grandchild up front. No A/C in food area so hot, could have provided fans. Rooms were old. Carpet was old.

4

Winston

Sep 5, 2025

·

Stayed 1 night

Im staying at different Holiday Inn Express from Houston to DFW. The room in Alvarado smelled musty and moldy. The toilet had water stained and appeared uncleaned, the carpet felt sticky and wet, the walls had stains, the water temperature got “warm” not hot, elevator was gross. This was a terrible hotel. None of the other Holiday Inn trips were like this one. I arrived around 9:30pm exhausted so slept in my clothes, woke up, brushed teeth and left the room around 6:30am. I did decide to get a cup of coffee when leaving and it was hot. None of the breakfast was out which doesn’t go out until 7am, but a half tray of cinnamon rolls were sitting under a cold lamp from what I assume the previous day. If you can choose, do not choose this hotel.

10

Tracey

Jan 7, 2024

·

Stayed 2 nights

The staff at this location were friendly, available, and timely. The elevator is slow and the washer didn’t work. Other than that this was a great place to stay in Alvarado. Breakfast was good and the cook was so kind. Everyone here was super helpful.

6

Travis

May 11, 2025

·

Stayed 1 night

Our specific room I guess was next to a maintenance closet, the vibration from the equipment could be felt in our room, shook the wall and couch. The pool was cold for being indoor, and was pretty dirty with sand. The room itself was decent other than that and the staff was very friendly and helpful.

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Cleanliness

Cleanliness feedback is inconsistent, with recurring musty or mildew odors, dirty carpets and bathrooms, and occasional pests; some guests also reported very clean rooms.

Related guest reviews

2

AQUANITA

Aug 13, 2025

·

Stayed 1 night

Dirty old carpet, dirty elevator, towels dirty. A ring in the tub, dirty sink, walls , ants in tub. The hotel is filthy .

2

Tiano

Jun 6, 2023

·

Stayed 1 night

We checked in and there was blood on the sheets in an unclean room, I had to go downstairs to get new sheets. Upon returning we found out the AC was broken, the shower wasn’t working, and there were chips and other items in the room which was still dirty.

4

Thomas

Sep 19, 2025

·

Stayed 1 night

Staff was very friendly but our room had a strong odor that was not pleasant and the hotel or at least our room seemed to have a roach infestation

2

Timothy

Oct 13, 2025

·

Stayed 1 night

So dirty not even funny!

2

Victoria

Oct 26, 2025

·

Stayed 1 night

The room was dirty and smelled like mildew, there were bugs. The furniture and upholstery was dirty and the hotel clerk said they can't clean the furniture and carpets because they will fall apart.

2

Dennis

Aug 19, 2024

·

Stayed 1 night

Found fleas in bed

4

Winston

Sep 5, 2025

·

Stayed 1 night

Im staying at different Holiday Inn Express from Houston to DFW. The room in Alvarado smelled musty and moldy. The toilet had water stained and appeared uncleaned, the carpet felt sticky and wet, the walls had stains, the water temperature got “warm” not hot, elevator was gross. This was a terrible hotel. None of the other Holiday Inn trips were like this one. I arrived around 9:30pm exhausted so slept in my clothes, woke up, brushed teeth and left the room around 6:30am. I did decide to get a cup of coffee when leaving and it was hot. None of the breakfast was out which doesn’t go out until 7am, but a half tray of cinnamon rolls were sitting under a cold lamp from what I assume the previous day. If you can choose, do not choose this hotel.

2

Soledad

Nov 4, 2023

·

Stayed 4 nights

Room was dirty when we checked in they gave me a toilet boil brush with no spray or anything to do myself said they couldn’t do anything since housekeeping was gone for the day. Carpet is filthy, comforters smelled bad, we went for an event and booked 5 rooms total, 2 were cancelled one day before stating there was a pipe broken but they had clearly overbooked. In a suite we got the AC was not working. Housekeeping went once in 4 days to clean room when twice I told him we needed trash taken out and bathrooms cleaned.

2

dawn

May 11, 2025

·

Stayed 1 night

The room had an odor like mildew. I kept spraying body spray to mask the smell. The carpet in the hallways were terrible. Just a very unkept property.

10

Melinda

Nov 22, 2025

·

Stayed 3 nights

Room was clean, bed comfortable, staff was helpful and friendly

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Rooms

Rooms are dated for many, with loose or broken tiles, uneven floors, A/C performance problems, and noticeable highway or neighbor noise; others noted spacious suites and some comfortable beds.

Related guest reviews

10

Valerie

Oct 12, 2024

·

Stayed 2 nights

The beds were super comfortable and kitchenette was nice. Plenty of room for three adults and two teenagers.

6

Jessica

Oct 7, 2023

·

Stayed 1 night

The staff was really friendly and the beds were comfortable. The hotel definitely needed an update. The walls in our room were stained and/or scuffed. It smelled liked mildew and we noticed the lamps and bathroom fixtures were rusting. The tile in the bathroom was loose and didn’t have grout. The floors were uneven. It was right next to the highway and was really noisy. The area wasn’t in very good shape either.

6

Henry

May 18, 2025

·

Stayed 1 night

This HD was well worn. Bed sagged and uncomfortable. No linens for pull out bed until requested. Hot Tub was out of order.

8

Rebecca

Mar 6, 2023

·

Stayed 2 nights

Room seemed outdated. Very noisy neighbors. Noisy road noise.

6

Tammy

Mar 14, 2023

·

Stayed 1 night

The beds were too bouncy and a bit saggy in the middle. For one night it was fine.

4

Brad

Jan 2, 2023

·

Stayed 19,356 nights

Room had dirty carpet, AC wasn't working properly.

6

Eric

Dec 2, 2023

·

Stayed 2 nights

The bathroom door would not stay open, tiles were loose on the floor, the door where the fridge was would not close. The room felt in disrepair.

10

Rebecca

Mar 28, 2023

·

Stayed 2 nights

Comfortable, spacious suite, and lots of stores and restaurants within walking distance.

4

Amanda

Apr 24, 2023

·

Stayed 1 night

A/C in the room did not work correctly. Only one side of the vents blew air.

6

Travis

May 11, 2025

·

Stayed 1 night

Our specific room I guess was next to a maintenance closet, the vibration from the equipment could be felt in our room, shook the wall and couch. The pool was cold for being indoor, and was pretty dirty with sand. The room itself was decent other than that and the staff was very friendly and helpful.

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, accommodating staff and easy check-in, but several report poor attitudes, inflexibility on changes, and inconsistent follow-through on requests.

Related guest reviews

10

Laura

Apr 7, 2025

·

Stayed 1 night

The front desk staff was very nice and the breakfast was good. Room was clean and confortable.

8

Margie

Dec 1, 2024

·

Stayed 2 nights

Staff not very friendly. It seemed like they did not like the fact we used Hotel.com. Have stayed there before with no reservations and got treated better.

10

Christina

Oct 6, 2025

·

Stayed 2 nights

Easy check in. Room clean and comfortable. Staff super friendly and greeted you each time you walked into the building. 5 minutes from airport and they do offer an airport shuttle.

2

Aron

Oct 20, 2024

·

Stayed 1 night

Do not expect any help or flexibility if your flight gets delayed repeatedly then rerouted to a city 5 hours away. my flight was supposed to be to DFW, but was delayed multiple times then rerouted to San Antonio. We didn't even ask for a refund, just to move the reservation from Friday to Sunday. We tried to call the hotel with no answer. Then contacted hotels.com to attempt to get our reservation moved. Unfortunately the property declined, choosing no flexibility and taking the money and leaving us with no hotel and out $250.

2

Alejandro

Jul 1, 2024

·

Stayed 1 night

We had a wedding and the employee wouldn’t help us at all in making sure we have our room ready even when we called with 2 weeks of anticipation. The employee told me to call the day of and I did twice and she didn’t prioritize us as we had given anticipation. Please don’t stay here if you plan to go to a wedding as the staff won’t be able to accommodate.

10

Darrin

May 5, 2025

·

Stayed 4 nights

The manager was very nice and accommodating. Very personable.

10

Tracey

Jan 7, 2024

·

Stayed 2 nights

The staff at this location were friendly, available, and timely. The elevator is slow and the washer didn’t work. Other than that this was a great place to stay in Alvarado. Breakfast was good and the cook was so kind. Everyone here was super helpful.

8

Chelsea

May 8, 2023

·

Stayed 1 night

Overall I really enjoyed staying here with my husband! The part I was most impressed by is the front desk staff. I left some items in my room after I checked out and Shauna was kind enough to confirm they had them and help to get them shipped to me. Since I live several hours away. She was so kind and went above and beyond. Highly recommend staying here.

2

Priscilla

Oct 31, 2024

·

Stayed 2 nights

Worst experience ever! The rooms were dirty, smelly and dated. They processed my credit card for deposit which reflected immediately on my account, yet the front desk clerk called to my room to ask me to verbally give her my credit card number again. I informed her that I wasn’t comfortable with her writing my credit card information but that I would gladly walk down to show her where it reflected on my account. She said that was irrelevant to her and she wanted my card info. Her attitude was horrific and she then called me in my room and told me that I need to leave immediately! My sister and I traveled for several hours to meet at this location, only to be treated with disrespect and prejudice. I do not recommend this hotel.

10

Melinda

Nov 22, 2025

·

Stayed 3 nights

Room was clean, bed comfortable, staff was helpful and friendly

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Location

Convenient to highways and nearby shops and restaurants, but road noise is commonly noted.

Related guest reviews

6

Ty

Nov 25, 2023

·

Stayed 4 nights

Noisy due to the construction on the freeway side that we stayed on. Also seemed a little run down, loose floor tiles in the bathroom, I tripped twice on the corner edge were the carpet and the tile joined together in the kitchen area, just believe it’s time for a “remodel”

6

Jessica

Oct 7, 2023

·

Stayed 1 night

The staff was really friendly and the beds were comfortable. The hotel definitely needed an update. The walls in our room were stained and/or scuffed. It smelled liked mildew and we noticed the lamps and bathroom fixtures were rusting. The tile in the bathroom was loose and didn’t have grout. The floors were uneven. It was right next to the highway and was really noisy. The area wasn’t in very good shape either.

8

Clifford

Apr 12, 2023

·

Stayed 1 night

Beautiful view.

8

Rebecca

Mar 6, 2023

·

Stayed 2 nights

Room seemed outdated. Very noisy neighbors. Noisy road noise.

10

Christina

Oct 6, 2025

·

Stayed 2 nights

Easy check in. Room clean and comfortable. Staff super friendly and greeted you each time you walked into the building. 5 minutes from airport and they do offer an airport shuttle.

10

Audra

May 23, 2023

·

Stayed 1 night

The bed was very comfortable and the bathroom was quite spacious. I was worried that the road noise would disturb our sleep but it was very quiet and we drifted off without issue. This was a very enjoyable stay.

10

Rebecca

Mar 28, 2023

·

Stayed 2 nights

Comfortable, spacious suite, and lots of stores and restaurants within walking distance.

8

Ashley

Apr 13, 2023

·

Nice hotel. Very convenient. Helpful staff.

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Dining

Breakfast is often described as good and the staff attentive, though there are reports of equipment outages and limited availability before the start time.

Related guest reviews

2

Ethan

Jul 7, 2025

·

Stayed 1 night

Trash. Floor tiles coming up in the bathroom pinching your feet and rocking around. Carpet sticky like cotton candy. Toilet wouldnt flush. No dresser for my clothing. Hot tub shut.down and boarded up. Juice machine at breakfast out of order. So if the room is trash....the spa area is trash and the breakfast experience is trash...im going to rate the overall experience as trash. Supet disappointed with the mosy expensive hotel in town.

10

Laura

Apr 7, 2025

·

Stayed 1 night

The front desk staff was very nice and the breakfast was good. Room was clean and confortable.

6

Jason

Oct 9, 2023

·

Stayed 1 night

Check in was easy and friendly. Room doesn't have any USB charging ports. Hotel has a stinch overall that's kinda hard to explain. Breakfast was great!

6

Lupe

Jun 20, 2025

·

Stayed 2 nights

Friendly at check-in. There was a food truck parked at front very loud. Reception had her grandchild up front. No A/C in food area so hot, could have provided fans. Rooms were old. Carpet was old.

4

Winston

Sep 5, 2025

·

Stayed 1 night

Im staying at different Holiday Inn Express from Houston to DFW. The room in Alvarado smelled musty and moldy. The toilet had water stained and appeared uncleaned, the carpet felt sticky and wet, the walls had stains, the water temperature got “warm” not hot, elevator was gross. This was a terrible hotel. None of the other Holiday Inn trips were like this one. I arrived around 9:30pm exhausted so slept in my clothes, woke up, brushed teeth and left the room around 6:30am. I did decide to get a cup of coffee when leaving and it was hot. None of the breakfast was out which doesn’t go out until 7am, but a half tray of cinnamon rolls were sitting under a cold lamp from what I assume the previous day. If you can choose, do not choose this hotel.

10

Tracey

Jan 7, 2024

·

Stayed 2 nights

The staff at this location were friendly, available, and timely. The elevator is slow and the washer didn’t work. Other than that this was a great place to stay in Alvarado. Breakfast was good and the cook was so kind. Everyone here was super helpful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $114	2 $132	3 $132	4 $132	5 $132	6 $173	7 $127
8 $108	9 $141	10 $127	11 $129	12 $126	13 $130	14 $135
15 $113	16 $140	17 $171	18 $156	19 $157	20 $137	21 $189
22 $118	23 $170	24 $155	25 $209	26 $188	27 $153	28 $167
29 $125	30 $178

Holiday Inn Express Hotel & Suites Alvarado by IHG

Prices for Holiday Inn Express Hotel & Suites Alvarado by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

Suite, 1 King Bed

Guest reviews of Holiday Inn Express Hotel & Suites Alvarado by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Alvarado by IHG

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