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Comfort Inn Cancún Aeropuerto

62 USD

a notte

Media per settembre

Comfort Inn Cancún Aeropuerto - Image 1

Comfort Inn Cancún Aeropuerto - Camera

Comfort Inn Cancún Aeropuerto - Camera

Comfort Inn Cancún Aeropuerto - Vista dalla camera

Comfort Inn Cancún Aeropuerto - Reception

Prezzi per Comfort Inn Cancún Aeropuerto

Seleziona le date per controllare prezzi e disponibilità

62 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Comfort Inn Cancún Aeropuerto, il prezzo per notte è in media di 57 USD nel mese più economico (agosto) e di 75 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Comfort Inn Cancún Aeropuerto per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	71 USD
febbraio	72 USD
marzo	73 USD
aprile	70 USD
maggio	68 USD
giugno	59 USD
luglio	59 USD
agosto	57 USD
settembre	62 USD
ottobre	63 USD
novembre	67 USD
dicembre	75 USD

Prezzo più alto: dicembre (circa 75 USD)

Prezzo più basso: agosto (circa 57 USD)

Informazioni su questa struttura

Avrai a disposizone utili servizi come il Wi-Fi gratuito e una sala ricevimenti.

Parcheggio
Camere non fumatori
Business center
Banco escursioni
Servizio di pulizia
Servizio banchetti

Posizione

Carretera Cancún - Aeropuerto Mza 4 L5 SM 301, Alfredo V. Bonfil, Cancún, Benito Juárez, Quintana Roo, Messico

Laguna di Nichupté (0.7 miglia)

Laguna Río Inglés (3.3 miglia)

Parroquia de Cristo Resucitado (4.6 miglia)

Parco Divertimenti a Tema Xoximilco (4.9 miglia)

El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (4.9 miglia)

El Tinto Golf Course (4.9 miglia)

Altre informazioni sulla posizione

Opzioni camera

12

Doppia Standard, 2 letti matrimoniali, non fumatori

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

323 ft²

Aria condizionata

Bagno privato

Area di lavoro per computer portatili

11

Camera Standard, 1 letto king, non fumatori

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

323 ft²

Aria condizionata

Bagno privato

Area di lavoro per computer portatili

9

Camera, 1 letto matrimoniale, non fumatori

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

Aria condizionata

Bagno privato

Area di lavoro per computer portatili

Recensioni degli ospiti su Comfort Inn Cancún Aeropuerto

6.6

Piacevole

Sulla base di 2585 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

7%

In coppia

39%

Famiglia

32%

Gruppo

10%

In solitaria

10%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Il Comfort Inn Cancun Aeropuerto è apprezzato per la vicinanza all'aeroporto ed è considerato accettabile per brevi soste, ma le recensioni segnalano ripetutamente problemi con la navetta pubblicizzata, strutture datate e standard non sempre all'altezza delle aspettative, rendendo importante una buona pianificazione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Il Comfort Inn Cancun Aeropuerto è apprezzato per la vicinanza all'aeroporto ed è considerato accettabile per brevi soste, ma le recensioni segnalano ripetutamente problemi con la navetta pubblicizzata, strutture datate e standard non sempre all'altezza delle aspettative, rendendo importante una buona pianificazione.

Le opinioni su pulizia e manutenzione sono contrastanti, con segnalazioni di camere sporche, insetti, sanitari rotti e, a volte, assenza di acqua calda. L'esperienza con il servizio varia da cordiale a frustrante e diversi ospiti hanno avuto difficoltà a contattare la struttura telefonicamente o a risolvere problemi di prenotazione e fatturazione. La colazione è semplice e potrebbe iniziare troppo tardi per i voli in mattinata, il Wi-Fi potrebbe essere debole e alcune camere hanno letti scomodi o sono disturbate dal rumore dei corridoi e della strada. Ci si può aspettare una semplice sosta notturna se la comodità è la priorità principale.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Il trasporto per l'aeroporto è un punto debole ricorrente: molti segnalano l'assenza del servizio di prelievo, orari limitati, lunghe attese o informazioni incoerenti; pochi lo hanno ricevuto. I guasti agli ascensori sono frequenti, il parcheggio è ristretto/difficile e la piscina è stata segnalata come chiusa.

Recensioni degli ospiti correlate

2

Jacob

23 feb 2026

·

Soggiorno di 1 notte

No, we were not provided a shuttle at the airport waited there for over an hour. had to get a taxi to drop us off.

No, we were not provided a shuttle at the airport waited there for over an hour. had to get a taxi to drop us off.

10

Suzanne

14 feb 2025

·

Soggiorno di 1 notte

The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.

The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.

6

Liliana

3 ott 2025

·

Soggiorno di 1 notte

Everything was fine my only dissatisfaction it was they said shuffle from airport to hotel included but that was not the case. I ended paying for a Taxy and the hotel did not even give me back the money and that was the main reason I book with them

Everything was fine my only dissatisfaction it was they said shuffle from airport to hotel included but that was not the case. I ended paying for a Taxy and the hotel did not even give me back the money and that was the main reason I book with them

4

Ricardo

23 feb 2024

·

Soggiorno di 1 notte

Faltó algo de limpieza en el baño. La ducha no tenía las puertas de vidrio y salpica toda el agua al exterior. El elevador lleva mucho tiempo dañado y no dan razón de cuando estará arreglado, si te hospedan en el cuarto piso, debes subir las maletas por las escaleras.

Faltó algo de limpieza en el baño. La ducha no tenía las puertas de vidrio y salpica toda el agua al exterior. El elevador lleva mucho tiempo dañado y no dan razón de cuando estará arreglado, si te hospedan en el cuarto piso, debes subir las maletas por las escaleras.

2

CLAUDIA

9 giu 2025

·

Soggiorno di 1 notte

This property says it offers transportation from the Airport to Hotel, Hotel to airport, NOT TRUE. A week before our stay they message me saying no transportation from the airport to the hotel, at that point it was to late for me to cancel, the day of pick up at the airport they called me to say their Van had mechanical issues and no transportation was going to happen. Front desk offered no solution, nothing! No ice machine! Would definitely not recommend!

This property says it offers transportation from the Airport to Hotel, Hotel to airport, NOT TRUE. A week before our stay they message me saying no transportation from the airport to the hotel, at that point it was to late for me to cancel, the day of pick up at the airport they called me to say their Van had mechanical issues and no transportation was going to happen. Front desk offered no solution, nothing! No ice machine! Would definitely not recommend!

2

Brie

11 feb 2025

·

Soggiorno di 1 notte

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

4

Alfonso

16 ott 2023

·

Soggiorno di 1 notte

Seleccioné el hotel sólo para pasar la noche porque tenía mi vuelo otro día por la mañana, la razón por lo que lo seleccioné fue por el servicio de trasporte shuttle, ni en la noche hubo servicio para recogernos ni el la mañana para llevarnos, muy mal en ese sentido

Seleccioné el hotel sólo para pasar la noche porque tenía mi vuelo otro día por la mañana, la razón por lo que lo seleccioné fue por el servicio de trasporte shuttle, ni en la noche hubo servicio para recogernos ni el la mañana para llevarnos, muy mal en ese sentido

6

antonio

15 feb 2025

·

Soggiorno di 1 notte

Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.

Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.

8

Rembert

20 dic 2023

·

Soggiorno di 2 notti

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

8

Bryan

27 giu 2025

·

Soggiorno di 1 notte

Perfectly adequate if you need a cheap night near the airport. The hotel says it has an airport shuttle, but it does not.

Perfectly adequate if you need a cheap night near the airport. The hotel says it has an airport shuttle, but it does not.

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Pulizia

Le segnalazioni sono varie: numerosi ospiti menzionano camere e aree comuni sporche, scarafaggi o muffa, sanitari rotti e la mancanza intermittente di acqua calda, mentre altri hanno trovato gli spazi accettabilmente puliti.

Recensioni degli ospiti correlate

2

ENRIQUE

22 mag 2024

·

Soggiorno di 1 notte

Muy sucio. No funcionaba el baño, la regadera con poca agua, la televisión no se veia

Muy sucio. No funcionaba el baño, la regadera con poca agua, la televisión no se veia

2

Daisy

28 mag 2024

·

Soggiorno di 1 notte

First of all before going up to my room I was booked to a room that was booked already . I get to my room and it had a broken bed that was so noisy . I was moved to another room and I woke up with bed bugs. I was traveling with my 2 year old and I approached the staff and they offered no resolution or support . Never staying here again and don’t recommend

First of all before going up to my room I was booked to a room that was booked already . I get to my room and it had a broken bed that was so noisy . I was moved to another room and I woke up with bed bugs. I was traveling with my 2 year old and I approached the staff and they offered no resolution or support . Never staying here again and don’t recommend

2

Betsy

1 dic 2022

·

Soggiorno di 2 notti

This hotel is terrible. They had no soap so they tome me to use shampoo. The tv in the room did not work. The breakfast was watered down yogurt. They are not friendly unless they want u to buy something. Sheets were stained and towels were dingier than ever. I will never stay there again.

This hotel is terrible. They had no soap so they tome me to use shampoo. The tv in the room did not work. The breakfast was watered down yogurt. They are not friendly unless they want u to buy something. Sheets were stained and towels were dingier than ever. I will never stay there again.

4

Hector

31 mar 2025

·

Soggiorno di 1 notte

No hay traslado al aeropuerto, cucarachas en el cuarto, hotel muy viejo recien pintado

No hay traslado al aeropuerto, cucarachas en el cuarto, hotel muy viejo recien pintado

2

Leticia

28 gen 2026

·

Soggiorno di 1 notte

Instalaciones viejas y sucias cobran cargos extras

Instalaciones viejas y sucias cobran cargos extras

2

Tere

16 set 2024

·

Soggiorno di 1 notte

Muy sucio comedor y habitación.. No había toallas en el baño. Instalaciones viejas y descuidada. No volveré a hospedarme

Muy sucio comedor y habitación.. No había toallas en el baño. Instalaciones viejas y descuidada. No volveré a hospedarme

2

Astrid Y

9 gen 2026

·

Soggiorno di 1 notte

Habitación sucia, baño asqueroso, cubre camas sucias , lavabo escurriendo

Habitación sucia, baño asqueroso, cubre camas sucias , lavabo escurriendo

2

Beatriz

14 feb 2024

·

Soggiorno di 1 notte

Do not trust their pictures ... The lobby and the dining room are in really poor shape... the couches are worn out and ripped. We went into the room, and everything was also in poor shape. The shower had mold... we left as soon as we saw the room... as you suppose, they did not refund the money...

Do not trust their pictures ... The lobby and the dining room are in really poor shape... the couches are worn out and ripped. We went into the room, and everything was also in poor shape. The shower had mold... we left as soon as we saw the room... as you suppose, they did not refund the money...

8

Gabriel

25 feb 2025

·

Soggiorno di 4 notti

Very clean and close to the airport

Very clean and close to the airport

4

BARBARA

20 ott 2024

·

Soggiorno di 1 notte

No había agua caliente en el baño y había cucarachas chiquitas

No había agua caliente en el baño y había cucarachas chiquitas

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Camere

Le camere sono semplici, con letti scomodi, arredamento datato e problemi occasionali come televisori non funzionanti; il Wi-Fi può essere debole e il rumore dei corridoi o della strada può disturbare il sonno di alcuni.

Recensioni degli ospiti correlate

4

Mariana

18 dic 2023

·

Soggiorno di 1 notte

We stayed on the first floor and the rooms are next to the front desk. That means that you don't sleep until the last guest arrives and you wake up in the middle of the night because of the voices of guest that have to fly early. We were staying in Tulum and the main reason to rent a room in this hotel was so we could get a proper rest to fly in the morning. It was a nightmare. Breakfast was also not good quality.

We stayed on the first floor and the rooms are next to the front desk. That means that you don't sleep until the last guest arrives and you wake up in the middle of the night because of the voices of guest that have to fly early. We were staying in Tulum and the main reason to rent a room in this hotel was so we could get a proper rest to fly in the morning. It was a nightmare. Breakfast was also not good quality.

4

Ruth

10 ago 2023

·

Soggiorno di 1 notte

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

6

Rudolfo

17 giu 2024

·

Soggiorno di 1 notte

Overall for the one night stay and the price it was ok! The bed was hard as a rock but it was expected!

Overall for the one night stay and the price it was ok! The bed was hard as a rock but it was expected!

4

Alfred

4 giu 2024

·

Soggiorno di 1 notte

Das Bild im Internet schaut besser aus als der Gemeinzustand. Kleine Zimmer, kleiner TV mit 1 Programm, Bad renovierungsbedürftig, Frühstück eine Katastophe, unsauber. Personal demotiviert. Tiefgarage fast nicht befahrbar (sehr eng). Dieses Hotel hat sich für mich erledigt.

Das Bild im Internet schaut besser aus als der Gemeinzustand. Kleine Zimmer, kleiner TV mit 1 Programm, Bad renovierungsbedürftig, Frühstück eine Katastophe, unsauber. Personal demotiviert. Tiefgarage fast nicht befahrbar (sehr eng). Dieses Hotel hat sich für mich erledigt.

2

Rodrigo

12 nov 2024

·

Soggiorno di 2 notti

The sheets were dirty, both days I stayed with my family. After asking the receptionist to exchange the bed sheets, it never got done. The TV was not working. Only one channel was working and it did not have any volume at all. The receptionist was told about the issue and I was advised they would provide new controls. They never provided the controls and never attempted to fix the issue.

The sheets were dirty, both days I stayed with my family. After asking the receptionist to exchange the bed sheets, it never got done. The TV was not working. Only one channel was working and it did not have any volume at all. The receptionist was told about the issue and I was advised they would provide new controls. They never provided the controls and never attempted to fix the issue.

10

Rudy

12 apr 2025

·

Soggiorno di 1 notte

Beds were so hard.

Beds were so hard.

8

ANA

4 nov 2023

·

Soggiorno di 1 notte

Deben mejorar el internet en las habitaciones

Deben mejorar el internet en las habitaciones

4

Franck

29 gen 2024

·

Soggiorno di 1 notte

Comme d’habitude, on a eu la chambre la plus éloignée, conséquence le wifi était médiocre. Pas d eau chaude dans la douche, après 11h de vol, cela réveille. La chambre ne ressemblait en rien aux photos du site, l hôtel est vétuste. Le petit déjeuner est médiocre. Bref ce n est pas un 3 étoiles. Pour une nuit c est tout juste acceptable. Quand au parking, attention c est compliqué pour y rentrer et pour en sortir avec peu de places.

Comme d’habitude, on a eu la chambre la plus éloignée, conséquence le wifi était médiocre. Pas d eau chaude dans la douche, après 11h de vol, cela réveille. La chambre ne ressemblait en rien aux photos du site, l hôtel est vétuste. Le petit déjeuner est médiocre. Bref ce n est pas un 3 étoiles. Pour une nuit c est tout juste acceptable. Quand au parking, attention c est compliqué pour y rentrer et pour en sortir avec peu de places.

6

Nadine

24 giu 2025

·

Soggiorno di 1 notte

Nous avions réservé cet hôtel pour la navette qui venait nous chercher directement à l'aéroport. Je l'ai réservé en ligne, elle n' est jamais venue. Quand nous sommes enfin arrivé, le monsieur à l'accueil n'était pas très sympathique et nous a simplement répondu qu' il n' y avait pas de navette ce soir, sans plus d'explications. Le Wifi ne fonctionne vraiment pas bien dans les chambres. Par contre, le déjeuner était bien et le personnel de la cuisine très accueillant et poli.

Nous avions réservé cet hôtel pour la navette qui venait nous chercher directement à l'aéroport. Je l'ai réservé en ligne, elle n' est jamais venue. Quand nous sommes enfin arrivé, le monsieur à l'accueil n'était pas très sympathique et nous a simplement répondu qu' il n' y avait pas de navette ce soir, sans plus d'explications. Le Wifi ne fonctionne vraiment pas bien dans les chambres. Par contre, le déjeuner était bien et le personnel de la cuisine très accueillant et poli.

8

Rembert

20 dic 2023

·

Soggiorno di 2 notti

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

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Servizio

Il servizio è incostante: alcuni membri del personale sono cordiali e disponibili, ma molti ospiti segnalano scarsa comunicazione, telefoni irraggiungibili, problemi al check-in e difficoltà a risolvere problemi con la navetta o la fatturazione.

Recensioni degli ospiti correlate

2

Sophia

24 dic 2022

·

Soggiorno di 19.345 notti

They don’t answer their phone. Not a good property.

They don’t answer their phone. Not a good property.

2

Felipe

15 apr 2024

·

Soggiorno di 1 notte

Mi experiencia fue mala, inició con que no encontraban la reservación hecha en hoteles.com, había un gerente muy estresado que no dudaba en regañar a los inquilinos y no tenia ningún tipo de amabilidad o sonrisa alguna. No había disposición a hielos al preguntar por hielos este gerente simplemente dijo "No hay hielo en el hotel", que yo necesitaba para una jeringa de insulina, los cuartos no contaban con refrigerador. La cama nefasta muy ruidosa y las sabanas tenian un olor desagradable, las toallas sucias y deshilachadas, muy incomodo... Lo único bueno fue que el servicio de taxi solicitado llego a tiempo para salir de ahí. No es recomendable en ningun sentido

Mi experiencia fue mala, inició con que no encontraban la reservación hecha en hoteles.com, había un gerente muy estresado que no dudaba en regañar a los inquilinos y no tenia ningún tipo de amabilidad o sonrisa alguna. No había disposición a hielos al preguntar por hielos este gerente simplemente dijo "No hay hielo en el hotel", que yo necesitaba para una jeringa de insulina, los cuartos no contaban con refrigerador. La cama nefasta muy ruidosa y las sabanas tenian un olor desagradable, las toallas sucias y deshilachadas, muy incomodo... Lo único bueno fue que el servicio de taxi solicitado llego a tiempo para salir de ahí. No es recomendable en ningun sentido

10

Jennifer

4 feb 2024

·

Soggiorno di 1 notte

Practical choice Good price and close to the airport. Staff are nice and friendly.

Practical choice Good price and close to the airport. Staff are nice and friendly.

10

Blanca

23 mar 2025

·

Soggiorno di 1 notte

Friendly staff, stayed one night, good experience overall

Friendly staff, stayed one night, good experience overall

8

Andrea

25 set 2023

·

Soggiorno di 1 notte

I booked the hotel last minute and did not know how to go to the hotel. I called them and the front desk person made all arrangements necessary to provide me a shuttle. Big shout or to him and the Manager who did the trip for me and another family since the shuttle driver was out that night. Amazing service at the check in. The only thing is that you could hear the noise from other rooms and hall, but nothing that a long day and a comfortable bed couldn’t solve. They provide breakfast, which due to my short trip couldn’t taste.

I booked the hotel last minute and did not know how to go to the hotel. I called them and the front desk person made all arrangements necessary to provide me a shuttle. Big shout or to him and the Manager who did the trip for me and another family since the shuttle driver was out that night. Amazing service at the check in. The only thing is that you could hear the noise from other rooms and hall, but nothing that a long day and a comfortable bed couldn’t solve. They provide breakfast, which due to my short trip couldn’t taste.

10

López Hernandez

20 feb 2025

·

Soggiorno di 6 notti

. La atención fue buena

. La atención fue buena

2

MAYRA GABRIELA

23 mar 2025

·

Soggiorno di 1 notte

El personal te atiende de muy mala gana y el día que llegamos no hubo luz por más de 5 horas

El personal te atiende de muy mala gana y el día que llegamos no hubo luz por más de 5 horas

2

Brie

11 feb 2025

·

Soggiorno di 1 notte

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

2

Brian

27 apr 2023

·

Soggiorno di 1 notte

Horrible estancia desde la reservación. Al tratar de marcar al hotel, nadie contesta el teléfono. Llegando al hotel, el trato de recepción es deplorable. La habitación se encontraba sucia y con arena en las sabanas. El desayuno al siguiente día deplorable. El staff no tiene la capacitación para poder atenderte. El desayuno que se brindo fue mínimo y frio. Al momento de solicitar transportación, esta es forzada con tarifas excesivas. No recomendaría a nadie hospedarse en este hotel.

Horrible estancia desde la reservación. Al tratar de marcar al hotel, nadie contesta el teléfono. Llegando al hotel, el trato de recepción es deplorable. La habitación se encontraba sucia y con arena en las sabanas. El desayuno al siguiente día deplorable. El staff no tiene la capacitación para poder atenderte. El desayuno que se brindo fue mínimo y frio. Al momento de solicitar transportación, esta es forzada con tarifas excesivas. No recomendaría a nadie hospedarse en este hotel.

4

Óscar Omar

20 dic 2023

·

Soggiorno di 1 notte

No hay elevador funcionando El servicio de recolección al aeropuerto es muy deficiente, la camioneta sin rótulos ni identificación, llegó mucho después de la hora programada. Para regresarnos al aeropuerto, el personal del hotel, coludido con taxistas informaron que la tarifa definida era de $500 mxn, trataron de cobrarle $35 usd a otro huésped extranjero. En la plataforma didi, el viaje nos costó solo $170 mxn. Me sentí estafada por el personal

No hay elevador funcionando El servicio de recolección al aeropuerto es muy deficiente, la camioneta sin rótulos ni identificación, llegó mucho después de la hora programada. Para regresarnos al aeropuerto, el personal del hotel, coludido con taxistas informaron que la tarifa definida era de $500 mxn, trataron de cobrarle $35 usd a otro huésped extranjero. En la plataforma didi, el viaje nos costó solo $170 mxn. Me sentí estafada por el personal

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Posizione

Molto vicino all'aeroporto e comodo per brevi soggiorni, ma la zona industriale ha poco a portata di mano e i lavori stradali possono complicare l'accesso; alcuni ospiti hanno espresso preoccupazioni per la sicurezza.

Recensioni degli ospiti correlate

6

Luis A.

9 mar 2025

·

Soggiorno di 1 notte

Good location - close to the airport.

Good location - close to the airport.

8

Miguel

29 lug 2023

·

Soggiorno di 2 notti

Super bien ubicada respecto al aeropuerto. Y en mi caso que debía moverme entre el centro de Cancún y Puerto Morelos, la ubicación fue de mucha ayuda

Super bien ubicada respecto al aeropuerto. Y en mi caso que debía moverme entre el centro de Cancún y Puerto Morelos, la ubicación fue de mucha ayuda

8

Heinrich

28 gen 2023

·

Soggiorno di 1 notte

Conveniently close to the airport

Conveniently close to the airport

4

Ruth

10 ago 2023

·

Soggiorno di 1 notte

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

10

Charlene

17 gen 2023

·

Soggiorno di 1 notte

Current road construction is limitation that hotel has to weather

Current road construction is limitation that hotel has to weather

10

Elynor

16 gen 2023

·

Soggiorno di 19.367 notti

I liked the staff. Everyone was friendly and helpful. What I didn't like was the work being done on the highway in front as it limited access to the hotel.

I liked the staff. Everyone was friendly and helpful. What I didn't like was the work being done on the highway in front as it limited access to the hotel.

2

Malama

1 apr 2024

·

Soggiorno di 1 notte

The property was ok, but nothing around is great. It’s unsafe location. Tiny lobby, staffs are terrible 😞 except the guy helped us checking in. But the two ladies were there, when we checked out, they were chatting & on the phone and we waited there to check out. Rooms are so small

The property was ok, but nothing around is great. It’s unsafe location. Tiny lobby, staffs are terrible 😞 except the guy helped us checking in. But the two ladies were there, when we checked out, they were chatting & on the phone and we waited there to check out. Rooms are so small

10

JOSE D

2 dic 2025

·

Soggiorno di 1 notte

Muy buena opción cerca de aeropuerto

Muy buena opción cerca de aeropuerto

8

Timothy

13 feb 2024

·

Soggiorno di 1 notte

Clean, cheap hotel close to the airport in an industrial area. Hotel is fine, it is Expedia that you have to watch out for. I got sick on our last trip and Expedia wouldn't stand by me even though I notified the property within the time for a refund.

Clean, cheap hotel close to the airport in an industrial area. Hotel is fine, it is Expedia that you have to watch out for. I got sick on our last trip and Expedia wouldn't stand by me even though I notified the property within the time for a refund.

10

LYDIA ERIKA

23 apr 2024

·

Soggiorno di 1 notte

Está muy cerca del aeropuerto pero no hay nada alrededor no hay restaurantes

Está muy cerca del aeropuerto pero no hay nada alrededor no hay restaurantes

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Ristorazione

La colazione è inclusa ma generalmente semplice, a volte fredda o limitata, e potrebbe iniziare troppo tardi per i voli in mattinata; alcuni ospiti l'hanno trovata buona.

Recensioni degli ospiti correlate

10

JEAN-PIERRE

23 gen 2024

·

Soggiorno di 1 notte

Établissement un peu vétuste, mais propre. Petit déjeuner copieux et bon. Près de l’aéroport avec navette gratuite et facile d’accès grâce à une très bonne communication de l’établissement via WhatsApp. Si je reviens à Cancun, je reviendrai au Comfort Inn.

Établissement un peu vétuste, mais propre. Petit déjeuner copieux et bon. Près de l’aéroport avec navette gratuite et facile d’accès grâce à une très bonne communication de l’établissement via WhatsApp. Si je reviens à Cancun, je reviendrai au Comfort Inn.

8

Gonzalo

9 feb 2024

·

Soggiorno di 2 notti

Muy básico el desayuno

Muy básico el desayuno

6

Fernando

26 mar 2024

·

Soggiorno di 5 notti

BREAKFAST HORRIBLE!!!

BREAKFAST HORRIBLE!!!

4

Terence

16 giu 2024

·

Soggiorno di 1 notte

Food quality was poor, with everything coming from instant versions (e.g., eggs from mix, not fresh) that I chose not to eat.

Food quality was poor, with everything coming from instant versions (e.g., eggs from mix, not fresh) that I chose not to eat.

8

juan

28 lug 2024

·

Soggiorno di 1 notte

El desayuno estaba frío

El desayuno estaba frío

4

Karyna

24 giu 2023

·

Soggiorno di 1 notte

Reservamos 1 diária nesse hotel, pois era do lado do aeroporto. O chuveiro não saia água, o café da manhã não tinha quase nada e todo espaço onde servem o café bem sujo e sem cuidado nenhum.

Reservamos 1 diária nesse hotel, pois era do lado do aeroporto. O chuveiro não saia água, o café da manhã não tinha quase nada e todo espaço onde servem o café bem sujo e sem cuidado nenhum.

10

Alejandro

18 feb 2023

·

Soggiorno di 1 notte

The hotel was very clean. The check in was good but the breakfast could be a bit more organized but the food was great

The hotel was very clean. The check in was good but the breakfast could be a bit more organized but the food was great

6

Peter

26 gen 2026

·

Soggiorno di 1 notte

For an airport hotel this place puts forth a weak effort. No shuttle until 9:00 in the morning? Breakfast was non-existent at 7:00 AM. Room was clean and a short taxi ride to the airport (MXN 250).

For an airport hotel this place puts forth a weak effort. No shuttle until 9:00 in the morning? Breakfast was non-existent at 7:00 AM. Room was clean and a short taxi ride to the airport (MXN 250).

4

Fernando

27 set 2025

·

Soggiorno di 1 notte

No hay traslado al aeropuerto como lo publicitan, el buffet no tiene comida caliente, el personal con poca o nula capacitación- mal servicio en general. Habitaciones con puertas mal calibradas, ruidosas.

No hay traslado al aeropuerto como lo publicitan, el buffet no tiene comida caliente, el personal con poca o nula capacitación- mal servicio en general. Habitaciones con puertas mal calibradas, ruidosas.

10

Eileen

24 gen 2024

·

Soggiorno di 1 notte

We stayed because it was closest to airport. Plane late so missed the last shuttle. Complained about $40.00 taxi ride so they lowered it to $30.00. Still to much but free shuttle in the owning to airport so made up for it. The Internet was not good. Breakfast great and people very friendly. Easy Check in.

We stayed because it was closest to airport. Plane late so missed the last shuttle. Complained about $40.00 taxi ride so they lowered it to $30.00. Still to much but free shuttle in the owning to airport so made up for it. The Internet was not good. Breakfast great and people very friendly. Easy Check in.

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10

BARBARA

20 set 2025

·

Soggiorno di 1 notte

Camera pulita e ottima colazione mi sono trovata bene ma poco distante dalle comodità

Camera pulita e ottima colazione mi sono trovata bene ma poco distante dalle comodità

6

Cesar

4 settimane fa

·

Soggiorno di 1 notte

Cuando yo fui el hotel estaba en reparación por lo que habían zonas destruidas del hotel, no me dieron tarjeta para abrir la habitación tenían que abrirme los de recepción lo cual se vuelve bastante incómodo y poco práctico así como quita privacidad e independencia al entrar o salir. Tampoco quisieron facturarme la estancia y un impuesto de limpieza que nunca me mencionaron al hacer la reservación y que pagué al llegar al hotel, la explicación de ellos es que la factura la tenía que solicitar a la aplicación siendo que la aplicación no se dedica al hospedaje solo es un intermediario pero esos temas fiscales es imposible que los entiendan la gente sin conocimiento que atiende esto me costó que la empresa para la que trabajo no me reembolsara el gasto y tuve que pagarlo yo de mi bolsa. Honestamente no los recomendaría y si pueden usar otra opción háganlo. El hotel además se ve ya deteriorado y bastante usado.

Cuando yo fui el hotel estaba en reparación por lo que habían zonas destruidas del hotel, no me dieron tarjeta para abrir la habitación tenían que abrirme los de recepción lo cual se vuelve bastante incómodo y poco práctico así como quita privacidad e independencia al entrar o salir. Tampoco quisieron facturarme la estancia y un impuesto de limpieza que nunca me mencionaron al hacer la reservación y que pagué al llegar al hotel, la explicación de ellos es que la factura la tenía que solicitar a la aplicación siendo que la aplicación no se dedica al hospedaje solo es un intermediario pero esos temas fiscales es imposible que los entiendan la gente sin conocimiento que atiende esto me costó que la empresa para la que trabajo no me reembolsara el gasto y tuve que pagarlo yo de mi bolsa. Honestamente no los recomendaría y si pueden usar otra opción háganlo. El hotel además se ve ya deteriorado y bastante usado.

6

Jesús

4 settimane fa

·

Soggiorno di 1 notte

ES CONVENIENTE PARA DORMIR SOLAMENTE YA SEA PARA TOMARLO DE WSCALA AL AEROPUERTO O A OTRO HOTEL

ES CONVENIENTE PARA DORMIR SOLAMENTE YA SEA PARA TOMARLO DE WSCALA AL AEROPUERTO O A OTRO HOTEL

2

Dusolina

13 ago 2026

·

Soggiorno di 1 notte

No tienen traslado al aeropuerto mentira

No tienen traslado al aeropuerto mentira

6

Jesús

10 ago 2026

·

Soggiorno di 1 notte

Habitación limpia pero muy deteriorada, personal amable, desayuno básico pero decente, para llegar a dormir está perfecto

Habitación limpia pero muy deteriorada, personal amable, desayuno básico pero decente, para llegar a dormir está perfecto

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 00:00

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $54	19 $54
20 $59	21 $64	22 $64	23 $64	24 $64	25 $54	26 $58
27 $51	28 $59	29 $59	30 $62

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
Questa struttura accetta pagamenti tramite carte di credito, dispositivi mobili e i contanti
La struttura è dotata di un estintore antincendio
La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: Commitment to Clean (Choice).

La struttura si riserva il diritto di rifiutare alcuni tipi di prenotazione per eventi di gruppo e feste, inclusi gli addii al celibato o nubilato.
Fino a 2 bambini o ragazzi di età pari o inferiore a 11 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
Nelle camere della struttura sono ammessi solo gli ospiti registrati.
È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
È consigliata l'auto per facilitare gli spostamenti da e per la struttura.

Supplemento per il parcheggio senza limiti di orario: 85 MXN al giorno
Cauzione per animali: 500 MXN a notte.
Supplemento per animali domestici: 380 MXN ad animale, a notte
Non vengono richiesti supplementi per gli animali di servizio
Il check-in anticipato è a pagamento e soggetto a disponibilità
Il check-out posticipato è a pagamento e soggetto a disponibilità

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.