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Hotel Casa del Sótano - Image 1
Hotel Casa del Sótano - Room
Hotel Casa del Sótano - Room
Hotel Casa del Sótano - Room
Hotel Casa del Sótano - Room

Hotel Casa del Sótano

Amenities

  • Safe-Deposit Box

  • Garden

  • Fitness Facilities

  • Luggage Storage

  • Express Check-In/Check-Out

  • Free Parking

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Property description

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this Colonial inn include complimentary wireless internet access, concierge services, and gift shops/newsstands.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Casa del Sótano, travelers praise the central, walkable location and charming colonial atmosphere, along with friendly, attentive staff, though overall facilities and room features feel simple compared with those at larger, full-service hotels.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Central

Dining

Tasty

Was this helpful?

8

Matthew D

IAN-logo

19 Apr 2026

·

Stayed 4 nights

Our room had a wonderful private terrace and pool, but the shower didn’t work when we checked in, the toilet water smelled terrible, our towels were stained, and the pool was not cleaned before we arrived as there were floating bugs in it. Also, the air conditioner dripped water all the time no matter what temperature we kept it at. Once they fixed the shower and the smell in the bathroom, and cleaned the pool it was much better, but the AC never stopped dripping. Also, bring your own shower products and any other items you may need because our shower only had shampoo and hand soap and there were no amenity kits of any kind. The staff was very nice and helpful and the breakfast in the cafe was very good.
Our room had a wonderful private terrace and pool, but the shower didn’t work when we checked in, the toilet water smelled terrible, our towels were stained, and the pool was not cleaned before we arrived as there were floating bugs in it. Also, the air conditioner dripped water all the time no matter what temperature we kept it at. Once they fixed the shower and the smell in the bathroom, and cleaned the pool it was much better, but the AC never stopped dripping. Also, bring your own shower products and any other items you may need because our shower only had shampoo and hand soap and there were no amenity kits of any kind. The staff was very nice and helpful and the breakfast in the cafe was very good.
10

Emily

IAN-logo

31 Mar 2026

·

Stayed 6 nights

Love breakfast on the terrace and a generally quiet spot!
Love breakfast on the terrace and a generally quiet spot!
10

Benita

IAN-logo

27 Mar 2026

·

Stayed 6 nights

Beautiful architecture, comfortable and clean hotel.
Beautiful architecture, comfortable and clean hotel.
4

Brian

IAN-logo

20 Feb 2026

·

Stayed 1 night

The first room felt like a dungeon. Sink had broken chips and saw a cockroach. Terrible lighting and smelled weird. Asked to change rooms. Moved to a different much nicer room but they made me pay full price and I had to pay for both rooms despite not using one. The second room had no towels. Asked three separate times before they finally brought up towels. The woman at check out was nice thoughm
The first room felt like a dungeon. Sink had broken chips and saw a cockroach. Terrible lighting and smelled weird. Asked to change rooms. Moved to a different much nicer room but they made me pay full price and I had to pay for both rooms despite not using one. The second room had no towels. Asked three separate times before they finally brought up towels. The woman at check out was nice thoughm
8

Martin

IAN-logo

5 Feb 2026

·

Stayed 3 nights

Great place to stay!
Great place to stay!
Tinoco y Palacios 414, Col. Centro, Ruta Independencia, Oaxaca, Oaxaca, Mexico

Location

Hotel Casa del Sótano is centrally located in Oaxaca, a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Oaxaca Ethnobotanical Garden. This inn is 0.4 mi (0.6 km) from Oaxaca Cathedral and 0.5 mi (0.8 km) from Museo de las Culturas de Oaxaca.

Belber Jimenez Museum(0.1 Miles)

Manuel Alvarez Bravo Photography Center(0.2 Miles)

Santo Domingo Square(0.2 Miles)

Rufino Tamayo Museum(0.2 Miles)

Oaxaca Regional Museum(0.2 Miles)

San Felipe Neri Temple(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, and it is uncovered. Reservations are required for offsite parking.

English breakfast is available daily from 7:30 AM to 1:00 PM for a fee of approximately MXN 350 per person.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but arrangements must be made at least 24 hours prior to arrival.

The property is not wheelchair accessible, and there are no specific features listed for guests with disabilities.

The hotel is centrally located in Oaxaca, just a 4-minute walk from Santo Domingo Square and 6 minutes on foot from the Oaxaca Ethnobotanical Garden. It is approximately 0.4 miles from Oaxaca Cathedral and 0.5 miles from the Museo de las Culturas de Oaxaca.

Guests under 18 years old are not permitted at this adults-only property.

The property does not provide extra beds or cribs, and guests should inquire directly for any specific needs.

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Instant AI responses are based on hotel information

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