Name: Hotel La Casa de Mamá
Address: Guadalupe Victoria # 56, Barrio de la Merced, Barrio de La Merced, San Cristóbal de las Casas, Chiapas, Mexico, San Cristóbal de las Casas, Chiapas, Mexico
Rating: 9

Guest reviews

9

Superb

Based on 484 verified reviews

Who stays here?

Business

4%

Couple

36%

Family

40%

Group

12%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Hotel La Casa de Mamá, travelers praise the charming colonial setting with well-kept gardens and a heated pool, especially warm, helpful staff, and a central, walkable location that makes exploring San Cristóbal easy.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Henry

25 Jan 2026

·

Stayed 2 nights

Spotless room with ample seating (suite is beautiful). Lovely courtyard. Mattress could be updated. Breakfast was excellent

8

Yazmin

1 Jan 2026

·

Stayed 4 nights

The staff was friendly and the property has a good location.

10

Evangelina

11 Oct 2025

·

Stayed 2 nights

Super clean, super cute place to stay. Everything at walking distance Just beds are super hard and uncomfortable to sleep in

6

Frances

29 Jul 2025

·

Stayed 1 night

I was really looking forward to staying here, after looking at the pictures. Unfortunately it didn't live up to expectations. The location was good, the courtyard setting was beautiful and the room was nice but the noise really spoiled our stay. We paid extra for a bigger room but it was directly next to the pool meaning that we had constant noise from the pool filter and people in the pool. The rooms are all based around the courtyard which means noise all day and night. There was constant noise with people in the pool after hours, sat in the courtyard talking loudly and I was even woken up at 3am by staff talking in the courtyard. It's a beautiful setting but, if you value your sleep, I wouldn't recommend this hotel.

10

Mario

14 Apr 2025

·

Stayed 6 nights

The staff Very Help You I will stay in there again

Guadalupe Victoria # 56, Barrio de la Merced, Barrio de La Merced, San Cristóbal de las Casas, Chiapas, Mexico

Location

With a stay at Hotel La Casa de Mama in San Cristóbal de las Casas (Barrio de La Merced), you'll be steps from Amber Museum of Chiapas and 6 minutes by foot from Plaza 31 de Marzo. This inn is 0.4 mi (0.7 km) from Mesoamerican Museum of Jade and 0.5 mi (0.9 km) from San Cristóbal de las Casas Cathedral.

Regional Costume Museum(0.1 Miles)

La Merced Church(0.1 Miles)

Amber Museum of Chiapas(0.3 Miles)

Plaza 31 de Marzo(0.3 Miles)

San Cristóbal de las Casas Cathedral(0.3 Miles)

Museo de San Cristóbal(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available off-street for a fee of approximately MXN 100 per night, located about 6562 feet away. Reservation is not required.

Yes, full breakfasts are available daily from 7:30 AM to 1:00 PM for a fee of approximately MXN 150 for adults and children.

Pets are not allowed at the property. However, service animals are exempt from this policy.

Check-in is from 3:00 PM until midnight, and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available for a surcharge of MXN 2250.00 per vehicle for a roundtrip, accommodating a maximum of 4 passengers. Guests should contact the property 24 hours prior to arrival to arrange the transfer.

The property is not wheelchair accessible, and there are no specific accessibility features mentioned for guests with disabilities.

The hotel is situated in Barrio de La Merced, San Cristóbal de las Casas, within a 10-minute walk of several attractions including the Amber Museum of Chiapas (0.4 km) and the Mesoamerican Museum of Jade (0.5 km). Public transport options are available nearby.

Yes, there is an outdoor swimming pool available for guests to enjoy. The operational hours are not specified, but it is a seasonal amenity.

Hotel La Casa de Mamá

Amenities

Property description

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