Dreams Jade Resort & Spa - All Inclusive
234 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
234 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Dreams Jade Resort & Spa - All Inclusive, il prezzo per notte è in media di 223 USD nel mese più economico (agosto) e di 618 USD nel mese più caro (aprile), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 394 USD |
| febbraio | 424 USD |
| marzo | 382 USD |
| aprile | 618 USD |
| maggio | 289 USD |
| giugno | 234 USD |
| luglio | 250 USD |
| agosto | 223 USD |
| settembre | 234 USD |
| ottobre | 240 USD |
| novembre | 306 USD |
| dicembre | 414 USD |
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Prezzo più alto: aprile (circa 618 USD)
Prezzo più basso: agosto (circa 223 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 3 piscine all'aperto, prima di rilassarti al sole in spiaggia. Questa struttura in stile Ar...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 3 piscine all'aperto, prima di rilassarti al sole in spiaggia. Questa struttura in stile Art Déco dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e una sala giochi/videogiochi.
Servizi per le aziende
Potrai usufruire di un business center, check-in veloce e un pratico servizio di lavanderia e lavaggio a secco. Stai pianificando un evento a Puerto Morelos? Presso un resort avrai a disposizione 995 metri quadrati di spazio con un centro congressi e una sala riunioni. Il un parcheggio con posti limitati è disponibile in loco.
Ristorazione
Mangia un boccone al Carnival Buffet, uno dei 7 ristoranti disponibili presso un resort, oppure resta in stanza e approfitta dell'ottimo servizio in camera 24 ore su 24. Oppure, ci sono stuzzichini al al bar/caffetteria. Un bar sulla spiaggia, 3 bar/lounge e 2 bar sull'acqua ti offrono il contesto giusto se desideri un drink rinfrescante. La colazione a buffet è inclusa nel prezzo.
Camere
Rilassati in una delle 550 camere della struttura, completa di minibar con snack e bevande gratuite. Le camere sono dotate di balcone o patio. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I bagni dispongono di set di cortesia gratuiti e bidet.
Posizione
Dreams Jade Resort & Spa - All Inclusive, una struttura sul litorale a Puerto Morelos, si trova a meno di un quarto d'ora di guida da Piazza cittadina di Puerto Morelos e da Spiaggia di Puerto Morelos. Questa struttura all-inclusive dista 22,4 km da Spiaggia Maroma e 24,9 km da Golf Club Moon Palace.
Nelle vicinanze
Cooperativa degli Artisti di Puerto Morelos(1.9 miglia)
Chiesa Cattolica di San José(1.9 miglia)
Piazza cittadina di Puerto Morelos(1.9 miglia)
Spiaggia di Ojo de Agua(1.9 miglia)
Faro Inclinado(1.9 miglia)
Spiaggia di Puerto Morelos(3.7 miglia)
Monumento Ruta de los Cenotes(3.9 miglia)
Santuario della Speranza e della Capsula del tempo(4.5 miglia)
Jungle Spa(4.6 miglia)
Giardino botanico Dr. Alfredo Barrera Marin(4.6 miglia)
Baia di Petempich(9.7 miglia)
Playa Paraiso Golf Course(10.8 miglia)
Boutique del Cirque du Soleil a Vidanta Riviera Maya(10.9 miglia)
El Rey Polo Country Club(11.1 miglia)
Campo da Golf Nicklaus Design(11.2 miglia)
Aeroporto Internazionale di Cancún (CUN)(18.5 miglia)
Aeroporto Internazionale di Cozumel (CZM)(43.2 miglia)
Aeroporto internazionale di Tulum (TQO)(88.5 miglia)
Parcheggio
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Lavanderia a secco
Posizione
Manzana 20 Lote 1-1 Unidad 26 Region 3, Puerto Morelos, Quintana Roo, Messico
Cooperativa degli Artisti di Puerto Morelos (1.9 miglia)
Chiesa Cattolica di San José (1.9 miglia)
Piazza cittadina di Puerto Morelos (1.9 miglia)
Spiaggia di Ojo de Agua (1.9 miglia)
Faro Inclinado (1.9 miglia)
Spiaggia di Puerto Morelos (3.7 miglia)
Opzioni camera
6
Preferred Club Suite Ocean View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
765 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
7
Junior Suite Ocean Front King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
700 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
6
Preferred Club Suite Ocean Front Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
765 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
6
Preferred Club Suite Ocean Front King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
765 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
6
Junior Suite Ocean View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
700 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
7
Junior Suite Tropical View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
700 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
7
Junior Suite Ocean Front Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
700 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
9
Preferred Club Governor Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1087 ft²
Bancone o terrazzaZona pranzo separataAria condizionataWi-Fi (gratuito)Soggiorno separato
8
Suite familiare
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali Alla Francese
Posti letto: 4
1400 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
7
Suite Junior, 2 letti matrimoniali
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
700 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
7
Suite Junior, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
700 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
7
Junior Suite Tropical View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
700 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
6
Junior Suite Ocean View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
700 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
6
Preferred Club Suite Ocean View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
765 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Soggiorno separato
Recensioni degli ospiti
8
Molto buono
Sulla base di 1212 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
1%
In coppia
42%
Famiglia
37%
Gruppo
16%
In solitaria
1%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Da numerose recensioni di Dreams Jade Resort & Spa - All Inclusive, gli ospiti elogiano costantemente la cordialità e l'impegno del personale, le piscine pulite e l'atmosfera adatta alle famiglie, mentre i pareri sulla qualità del cibo, la manutenzione delle camere e la spiaggia, spesso rocciosa e con alghe, sono contrastanti.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Da numerose recensioni di Dreams Jade Resort & Spa - All Inclusive, gli ospiti elogiano costantemente la cordialità e l'impegno del personale, le piscine pulite e l'atmosfera adatta alle famiglie, mentre i pareri sulla qualità del cibo, la manutenzione delle camere e la spiaggia, spesso rocciosa e con alghe, sono contrastanti.
Molti apprezzano le varie attività e gli spettacoli serali, oltre alla piscina e al lounge riservati agli adulti del Preferred Club. Tra gli aspetti negativi più comuni ci sono le insistenti proposte del vacation club, la chiusura occasionale di alcuni ristoranti o le lunghe attese e la scarsità di lettini durante i periodi di maggiore affluenza. Le camere sono generalmente spaziose ma alcune risultano datate, con problemi intermittenti all'aria condizionata o alla manutenzione. Ci si può aspettare un soggiorno ben organizzato e incentrato sulla piscina, più che una classica vacanza al mare.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Diverse piscine pulite, tra cui un'area più tranquilla riservata agli adulti del Preferred Club, oltre a un vivace intrattenimento giornaliero e una spa ben recensita, si distinguono. Tra gli aspetti negativi menzionati ci sono la quantità limitata di lettini durante i periodi di punta, la chiusura prematura di alcuni bar o locali e una spiaggia spesso interessata da alghe e rocce.
Recensioni degli ospiti correlate
8
Angela
25 lug 2024
·
Soggiorno di 4 notti
Resort was nice. Really liked the adult only pool. I did not enjoy waiting in line in the humid weather for restaurants.
Resort was nice. Really liked the adult only pool. I did not enjoy waiting in line in the humid weather for restaurants.
10
Frank
31 ago 2025
·
Soggiorno di 4 notti
Beautiful resort, stayed in the Preferred Club which offered an adults only infinity pool, swim up bar, and top shelf liquor at the Preferred lounge. Check in and check out as a Preferred member was such a breeze. All the staff were amazing, always asking if we needed anything and bringing our drinks to our pool chairs. The buffet was small but there was always something for us to eat to our liking. The restaurants were also great- we had Italian and Mexican which were really good. The Teppanyaki dinner at Spice was also great, but note that you can’t order other things off the menu if you do Teppanyaki like sushi or apps. Our room was beautiful with a large balcony with a jacuzzi, and a separate living area. Overall, a great stay, would definitely come back here again!
Beautiful resort, stayed in the Preferred Club which offered an adults only infinity pool, swim up bar, and top shelf liquor at the Preferred lounge. Check in and check out as a Preferred member was such a breeze. All the staff were amazing, always asking if we needed anything and bringing our drinks to our pool chairs. The buffet was small but there was always something for us to eat to our liking. The restaurants were also great- we had Italian and Mexican which were really good. The Teppanyaki dinner at Spice was also great, but note that you can’t order other things off the menu if you do Teppanyaki like sushi or apps. Our room was beautiful with a large balcony with a jacuzzi, and a separate living area. Overall, a great stay, would definitely come back here again!
8
Kevin William
8 nov 2025
·
Soggiorno di 8 notti
We stayed in the preferred section with kids, the suite was perfect in size and the balcony was also a good size with a tub. The food was of a higher quality than most all inclusive resorts. Only issues I had was that for the first 2 days we faced a wall instead of ocean view, the resort did move us and we loved the new suite. There are lots of weddings in the weeks. And the groups just take over, the pools get extremely busy also places a wedding venue right outside our suite so was very loud, we were lucky our kids were old enough to not be bothered by the music or fireworks at the end but if we had a younger family if could have been worse. I am really torn on if I would return as the food and grounds are lovely, the service is great, the suites are a great size but the negatives were the size of the property when big groups come in, not enough shade but the pool and only one large family pool which gets busy especially in the weekend.
We stayed in the preferred section with kids, the suite was perfect in size and the balcony was also a good size with a tub. The food was of a higher quality than most all inclusive resorts. Only issues I had was that for the first 2 days we faced a wall instead of ocean view, the resort did move us and we loved the new suite. There are lots of weddings in the weeks. And the groups just take over, the pools get extremely busy also places a wedding venue right outside our suite so was very loud, we were lucky our kids were old enough to not be bothered by the music or fireworks at the end but if we had a younger family if could have been worse. I am really torn on if I would return as the food and grounds are lovely, the service is great, the suites are a great size but the negatives were the size of the property when big groups come in, not enough shade but the pool and only one large family pool which gets busy especially in the weekend.
8
Jenalee
9 mar 2025
·
Soggiorno di 7 notti
Pros: -Heated main pool, overall pool space and chairs were generally available -Saul and the entertainment crew were awesome -Property layout and amenities were amazing Cons: -The food at the restaurants was just OK. They didn't have a lot of options and everything was very salty. Also...no tacos or taco bar!! -The nightly shows were not great with the exception of the fire show. -Poolside music was not great (except when the entertainment staff was doing an activity) Pools- the non-preferred area had 3 pools plus a wading pool. The pools were a decent size and one had a swim up bar. Ideally these would have been all connected as they were all right next to each other. Pools seats were generally available, even if you didn't wake up at dawn to save seats. Food- The poolside grill was limited with burgers, hot dogs, chicken wings, and occasionally a quesadilla as well as chips and guac/salsa. The other lunch option served pizza and some seafood dishes, but not a rotating menu like I would have expected. The buffet was very standard, the only issue here was if you wanted eggs/omelets in the AM it took forever! The dinner restaurant options were Mediterranean (didn't eat here), Asian/Hibachi which was our favorite. We did both options, Luis was our grill master and did an awesome job and the menu options were all great. Italian was okay, everything was very salty, but the risotto balls were pretty good! Mexican was a huge disappointment, the menu was small and did
Pros: -Heated main pool, overall pool space and chairs were generally available -Saul and the entertainment crew were awesome -Property layout and amenities were amazing Cons: -The food at the restaurants was just OK. They didn't have a lot of options and everything was very salty. Also...no tacos or taco bar!! -The nightly shows were not great with the exception of the fire show. -Poolside music was not great (except when the entertainment staff was doing an activity) Pools- the non-preferred area had 3 pools plus a wading pool. The pools were a decent size and one had a swim up bar. Ideally these would have been all connected as they were all right next to each other. Pools seats were generally available, even if you didn't wake up at dawn to save seats. Food- The poolside grill was limited with burgers, hot dogs, chicken wings, and occasionally a quesadilla as well as chips and guac/salsa. The other lunch option served pizza and some seafood dishes, but not a rotating menu like I would have expected. The buffet was very standard, the only issue here was if you wanted eggs/omelets in the AM it took forever! The dinner restaurant options were Mediterranean (didn't eat here), Asian/Hibachi which was our favorite. We did both options, Luis was our grill master and did an awesome job and the menu options were all great. Italian was okay, everything was very salty, but the risotto balls were pretty good! Mexican was a huge disappointment, the menu was small and did
8
Jacky
26 ott 2025
·
Soggiorno di 6 notti
Pool was great. Super clean and lots of chairs and umbrellas to sit. Shortage of towels several times during the stay
Pool was great. Super clean and lots of chairs and umbrellas to sit. Shortage of towels several times during the stay
8
Mauro A
13 ott 2025
·
Soggiorno di 7 notti
Getting There The trip from the airport to Puerto Morelos was full of surprises. I’ve been visiting Mexico almost every year since 1995, and this was the first time I’ve seen Route 307 in such poor condition. Vegetation was overgrown above eye level, the road had numerous potholes, many lane markings were faded or missing, and several signs were either damaged or incomplete, showing only partial directions. Upon arrival in Puerto Morelos, we encountered even more potholes and narrow, uneven streets. Parking Valet services were our only option — not ideal, especially since our room was located very close to the parking lot. The staff required us to leave the car keys with the valet attendants, which proved inconvenient; one day, it took about 20 minutes just to retrieve our car. Restaurants The resort offers several good dining options, we loved the Mediterranean and Japanese. The cafeteria also had a wide and satisfying selection of dishes. Facilities The property itself is very attractive and well maintained. Beach The beach was comfortable and equipped with plenty of palapas for shade. However, during our stay, sargassum was a major and persistent issue despite the continuous efforts of the staff to keep the area clean. Pools There are two beautiful pools, both featuring swim-up bars. They were consistently clean and inviting. People we would like to recognize Jose, Davi, Nora, Synthia e Miguel (restaurants), Alfredo e Elder(bar), Diana (breakfast grill)
Getting There The trip from the airport to Puerto Morelos was full of surprises. I’ve been visiting Mexico almost every year since 1995, and this was the first time I’ve seen Route 307 in such poor condition. Vegetation was overgrown above eye level, the road had numerous potholes, many lane markings were faded or missing, and several signs were either damaged or incomplete, showing only partial directions. Upon arrival in Puerto Morelos, we encountered even more potholes and narrow, uneven streets. Parking Valet services were our only option — not ideal, especially since our room was located very close to the parking lot. The staff required us to leave the car keys with the valet attendants, which proved inconvenient; one day, it took about 20 minutes just to retrieve our car. Restaurants The resort offers several good dining options, we loved the Mediterranean and Japanese. The cafeteria also had a wide and satisfying selection of dishes. Facilities The property itself is very attractive and well maintained. Beach The beach was comfortable and equipped with plenty of palapas for shade. However, during our stay, sargassum was a major and persistent issue despite the continuous efforts of the staff to keep the area clean. Pools There are two beautiful pools, both featuring swim-up bars. They were consistently clean and inviting. People we would like to recognize Jose, Davi, Nora, Synthia e Miguel (restaurants), Alfredo e Elder(bar), Diana (breakfast grill)
10
Richard
27 apr 2025
·
Soggiorno di 8 notti
Love Dreams Jade for its very welcoming and hardworking staff, close proximity to the airport and many tourist hot spots, quality dining and beverage/bar options and ability to eat in any restaurant without having to book in advance (except for Teppanyaki at Spice), excellent onsite and offsite activities for all ages, hotel safety and cleanliness, its quiet location outside the hustle and bustle of Cancun, beautiful pool areas and beach and never having a problem to find chairs, ability to relax without being hassled by vendors, beautiful hotel design and smaller intimate hotel feeling with access to everything you could ever need! We are longtime Hyatt members and have visited several Dreams locations in the Caribbean. We strongly recommend Dreams Jade if you’re looking for a perfect family, friends, or couples vacation, or to celebrate a special occasion or wedding! Thank you Dreams Jade for a lifetime of fun memories and making us feel just like family!!
Love Dreams Jade for its very welcoming and hardworking staff, close proximity to the airport and many tourist hot spots, quality dining and beverage/bar options and ability to eat in any restaurant without having to book in advance (except for Teppanyaki at Spice), excellent onsite and offsite activities for all ages, hotel safety and cleanliness, its quiet location outside the hustle and bustle of Cancun, beautiful pool areas and beach and never having a problem to find chairs, ability to relax without being hassled by vendors, beautiful hotel design and smaller intimate hotel feeling with access to everything you could ever need! We are longtime Hyatt members and have visited several Dreams locations in the Caribbean. We strongly recommend Dreams Jade if you’re looking for a perfect family, friends, or couples vacation, or to celebrate a special occasion or wedding! Thank you Dreams Jade for a lifetime of fun memories and making us feel just like family!!
10
Zoheb
11 ott 2025
·
Soggiorno di 3 notti
Everything was exceptional! Staff were very friendly and went above and beyond with requests or assistance. The room was in very clean and in great condition. Temp was set to a cool temperature during entire stay and helped with dealing with the heat and humidity. Pool was also very exceptional and perfect with ample space to swim and relax. The spa services were above and beyond as well. A very private and intimate setting and amazing services. 11/10!
Everything was exceptional! Staff were very friendly and went above and beyond with requests or assistance. The room was in very clean and in great condition. Temp was set to a cool temperature during entire stay and helped with dealing with the heat and humidity. Pool was also very exceptional and perfect with ample space to swim and relax. The spa services were above and beyond as well. A very private and intimate setting and amazing services. 11/10!
10
Christopher
5 lug 2025
·
Soggiorno di 4 notti
We enjoyed our stay. We have been to 15+ all inclusive resorts. This one is really nice and I feel like it was a really good value. The beach does not have blue hotel zone water. It is like most of the beaches in the area south of cancun. The room was vey nice. The food was good and the options were plentiful. The resort is large enough to feel like resort and not just a hotel, but not so big that you have to take transportation to get around and need maps to find everything. The rooms and grounds are clean and well maintained. The pools were clean and fun. Our kids liked the Explorers Club. It was a great vacation!
We enjoyed our stay. We have been to 15+ all inclusive resorts. This one is really nice and I feel like it was a really good value. The beach does not have blue hotel zone water. It is like most of the beaches in the area south of cancun. The room was vey nice. The food was good and the options were plentiful. The resort is large enough to feel like resort and not just a hotel, but not so big that you have to take transportation to get around and need maps to find everything. The rooms and grounds are clean and well maintained. The pools were clean and fun. Our kids liked the Explorers Club. It was a great vacation!
10
Debbie
24 giu 2025
·
Soggiorno di 5 notti
Dreams Jade is a beautiful resort. Details matter and this resort delivered on that! The beds are so comfortable! When we arrived at our room (we did not have any upgraded package) we were greeted with a plate a chocolate covered fruits welcoming us and the same for our last night! All of the pools are heated and they are right by the beach which makes for a beautiful view. You don’t need to make reservations at the restaurants which I really loved bc most other resorts require that. They didn’t pressure us into purchasing excursions/time shares. Staff always greeted us with a smile. Room service was great- although very late once but rectified the issue. They also have a fun kids club with activities all day and a separate teen zone (just wish my kids could have enjoyed the teen zone but they are just a couple of years too young). It is a bit smaller than other resorts I’ve stayed at but that makes it so much easier to navigate the grounds, especially when you have two children and they’re hungry or you’re coming back from an excursion at night. The sargassum was present at our beach and though we were not able to get in the water, we were able to stroll the beach and enjoy the view from the pool.
Dreams Jade is a beautiful resort. Details matter and this resort delivered on that! The beds are so comfortable! When we arrived at our room (we did not have any upgraded package) we were greeted with a plate a chocolate covered fruits welcoming us and the same for our last night! All of the pools are heated and they are right by the beach which makes for a beautiful view. You don’t need to make reservations at the restaurants which I really loved bc most other resorts require that. They didn’t pressure us into purchasing excursions/time shares. Staff always greeted us with a smile. Room service was great- although very late once but rectified the issue. They also have a fun kids club with activities all day and a separate teen zone (just wish my kids could have enjoyed the teen zone but they are just a couple of years too young). It is a bit smaller than other resorts I’ve stayed at but that makes it so much easier to navigate the grounds, especially when you have two children and they’re hungry or you’re coming back from an excursion at night. The sargassum was present at our beach and though we were not able to get in the water, we were able to stroll the beach and enjoy the view from the pool.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti hanno trovato la struttura e le camere pulite e ben tenute. Tuttavia, alcuni segnalano odori di muffa, camere occasionalmente sporche e segni di usura o problemi di manutenzione.
Recensioni degli ospiti correlate
6
Javier
25 lug 2024
·
Soggiorno di 7 notti
The rooms smell of moisture and need to improve the cleanliness of the rooms.
The rooms smell of moisture and need to improve the cleanliness of the rooms.
6
Alina
29 giu 2025
·
Soggiorno di 5 notti
Pros: Friendly staff and lots of activities! Beautiful landscaping and delicious food at the hibachi restaurant. Cons: cleanliness of the pool and the room bathrooms (rooms overall are outdated), and the food at the Mexican restaurant was below average, the mattress and pillows were quite uncomfortable.
Pros: Friendly staff and lots of activities! Beautiful landscaping and delicious food at the hibachi restaurant. Cons: cleanliness of the pool and the room bathrooms (rooms overall are outdated), and the food at the Mexican restaurant was below average, the mattress and pillows were quite uncomfortable.
10
Amol
9 nov 2025
·
Soggiorno di 5 notti
Spotless, lots of activities, family friendly,good food
Spotless, lots of activities, family friendly,good food
6
John
30 ott 2025
·
Soggiorno di 4 notti
We had to change rooms because our first room Which was a paid for ocean view, we could only see the main garden area. On top of that the room smelled of a combination of must, mold, and mildew. The second room was much better even though the AC did not appear fully functional. The room cleaning staff also did the bare minimum work they could have.
We had to change rooms because our first room Which was a paid for ocean view, we could only see the main garden area. On top of that the room smelled of a combination of must, mold, and mildew. The second room was much better even though the AC did not appear fully functional. The room cleaning staff also did the bare minimum work they could have.
10
Gonzalo
5 nov 2025
·
Soggiorno di 4 notti
Very clean,,staff happy and friendly, food exelent
Very clean,,staff happy and friendly, food exelent
10
Karen
13 ott 2025
·
Soggiorno di 5 notti
Clean room
Clean room
8
Melodee
4 feb 2025
·
Soggiorno di 7 notti
All staff very pleasant except in buffet. Cleanliness good, we had small flies in our room entire time, even after a thorough deep clean. Front desk said it is that time of year for them,
All staff very pleasant except in buffet. Cleanliness good, we had small flies in our room entire time, even after a thorough deep clean. Front desk said it is that time of year for them,
10
Zoheb
11 ott 2025
·
Soggiorno di 3 notti
Everything was exceptional! Staff were very friendly and went above and beyond with requests or assistance. The room was in very clean and in great condition. Temp was set to a cool temperature during entire stay and helped with dealing with the heat and humidity. Pool was also very exceptional and perfect with ample space to swim and relax. The spa services were above and beyond as well. A very private and intimate setting and amazing services. 11/10!
Everything was exceptional! Staff were very friendly and went above and beyond with requests or assistance. The room was in very clean and in great condition. Temp was set to a cool temperature during entire stay and helped with dealing with the heat and humidity. Pool was also very exceptional and perfect with ample space to swim and relax. The spa services were above and beyond as well. A very private and intimate setting and amazing services. 11/10!
10
Christopher
5 lug 2025
·
Soggiorno di 4 notti
We enjoyed our stay. We have been to 15+ all inclusive resorts. This one is really nice and I feel like it was a really good value. The beach does not have blue hotel zone water. It is like most of the beaches in the area south of cancun. The room was vey nice. The food was good and the options were plentiful. The resort is large enough to feel like resort and not just a hotel, but not so big that you have to take transportation to get around and need maps to find everything. The rooms and grounds are clean and well maintained. The pools were clean and fun. Our kids liked the Explorers Club. It was a great vacation!
We enjoyed our stay. We have been to 15+ all inclusive resorts. This one is really nice and I feel like it was a really good value. The beach does not have blue hotel zone water. It is like most of the beaches in the area south of cancun. The room was vey nice. The food was good and the options were plentiful. The resort is large enough to feel like resort and not just a hotel, but not so big that you have to take transportation to get around and need maps to find everything. The rooms and grounds are clean and well maintained. The pools were clean and fun. Our kids liked the Explorers Club. It was a great vacation!
4
Genci
6 ago 2025
·
Soggiorno di 10 notti
The staff were very friendly. The property was very old and the area smelled. We had 4 rooms and all had problems. Sewer smell, bathroom won’t flush, AC broke, ceiling leaked water. 4 out of 8 people got food poisoned. Very limited seafood. Food was cheap quality. Orange juice and milk tested nothing like orange or milk. Restaurants were a big disappointment. Overall I can only give 2 stars for the staff that was helpful. Other than that was a waste of money and time.
The staff were very friendly. The property was very old and the area smelled. We had 4 rooms and all had problems. Sewer smell, bathroom won’t flush, AC broke, ceiling leaked water. 4 out of 8 people got food poisoned. Very limited seafood. Food was cheap quality. Orange juice and milk tested nothing like orange or milk. Restaurants were a big disappointment. Overall I can only give 2 stars for the staff that was helpful. Other than that was a waste of money and time.
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Camere
Le camere sono generalmente spaziose e confortevoli, molte con ampi balconi e idromassaggi, ma l'arredamento mostra segni del tempo e alcuni segnalano problemi con l'aria condizionata, rumore proveniente dagli eventi, perdite d'acqua o errori nella classificazione delle camere con vista sull'oceano. Alcuni menzionano una connessione Wi-Fi debole o interruzioni dell'ascensore.
Recensioni degli ospiti correlate
6
Grisel Maria
27 set 2025
·
Soggiorno di 5 notti
The room was clean daily which is a big plus. Unfortunately, there wasn’t anything to do in the resort. There weren’t many options for food and many restaurants were closed. The beach view room I was in was a tease. By “ocean view” it was if you looked over the balcony to see the corner of the oceanfront. The jacuzzi was dirty and nothing like the pictures online.
The room was clean daily which is a big plus. Unfortunately, there wasn’t anything to do in the resort. There weren’t many options for food and many restaurants were closed. The beach view room I was in was a tease. By “ocean view” it was if you looked over the balcony to see the corner of the oceanfront. The jacuzzi was dirty and nothing like the pictures online.
8
Kevin William
8 nov 2025
·
Soggiorno di 8 notti
We stayed in the preferred section with kids, the suite was perfect in size and the balcony was also a good size with a tub. The food was of a higher quality than most all inclusive resorts. Only issues I had was that for the first 2 days we faced a wall instead of ocean view, the resort did move us and we loved the new suite. There are lots of weddings in the weeks. And the groups just take over, the pools get extremely busy also places a wedding venue right outside our suite so was very loud, we were lucky our kids were old enough to not be bothered by the music or fireworks at the end but if we had a younger family if could have been worse. I am really torn on if I would return as the food and grounds are lovely, the service is great, the suites are a great size but the negatives were the size of the property when big groups come in, not enough shade but the pool and only one large family pool which gets busy especially in the weekend.
We stayed in the preferred section with kids, the suite was perfect in size and the balcony was also a good size with a tub. The food was of a higher quality than most all inclusive resorts. Only issues I had was that for the first 2 days we faced a wall instead of ocean view, the resort did move us and we loved the new suite. There are lots of weddings in the weeks. And the groups just take over, the pools get extremely busy also places a wedding venue right outside our suite so was very loud, we were lucky our kids were old enough to not be bothered by the music or fireworks at the end but if we had a younger family if could have been worse. I am really torn on if I would return as the food and grounds are lovely, the service is great, the suites are a great size but the negatives were the size of the property when big groups come in, not enough shade but the pool and only one large family pool which gets busy especially in the weekend.
10
Zack
24 giu 2025
·
Soggiorno di 4 notti
Stay time: June 16-22 ROOM; Booked this all inclusive resort for myself and my girlfriend for our one year anniversary. We were very happy with the room situation (preferred king room with ocean view). Room layout included a large living room section, with a king bed and plenty of room to move around. There was a large balcony with a jacuzzi which we did not get the chance to use. Would highly recommend this room to a couple who values each others space (had our own seperate closets and sinks, with a safe). Bidet is also included in the seperate toilet / bathroom section of the room with its own sink. Room came complete with a mini fridge that was stocked with 4 Dos Equis’s every day, two bottles of water, as well as regular and Diet Coke. You can always request more from room service. The preferred section of the resort is adults only and has access to premium alcohol (only one bar in the lounge area, indoors) as well as a seperate pool area from the family side, along with private beach access also seperate from the family side. RESORT EXPERIENCE: Despite being a adults only + family resort, the family side was a ton of fun with activities and events happening every day with specific areas for younger kids to participate in day care and teenagers to play games like ping pong, video games and pool. The family aspect did not inhibit our experience whatsoever and most parents with kids were very fun. If anything it made the experience even more enjoyable.
Stay time: June 16-22 ROOM; Booked this all inclusive resort for myself and my girlfriend for our one year anniversary. We were very happy with the room situation (preferred king room with ocean view). Room layout included a large living room section, with a king bed and plenty of room to move around. There was a large balcony with a jacuzzi which we did not get the chance to use. Would highly recommend this room to a couple who values each others space (had our own seperate closets and sinks, with a safe). Bidet is also included in the seperate toilet / bathroom section of the room with its own sink. Room came complete with a mini fridge that was stocked with 4 Dos Equis’s every day, two bottles of water, as well as regular and Diet Coke. You can always request more from room service. The preferred section of the resort is adults only and has access to premium alcohol (only one bar in the lounge area, indoors) as well as a seperate pool area from the family side, along with private beach access also seperate from the family side. RESORT EXPERIENCE: Despite being a adults only + family resort, the family side was a ton of fun with activities and events happening every day with specific areas for younger kids to participate in day care and teenagers to play games like ping pong, video games and pool. The family aspect did not inhibit our experience whatsoever and most parents with kids were very fun. If anything it made the experience even more enjoyable.
8
Matthew
4 ott 2025
·
Soggiorno di 7 notti
Property was a little older but clean. Our cleaning service was amazing! Only thing I didn’t like about the room was the fact that our balcony hot tub took over 45/1hour to fill up. I’d booked an ocean front suite and I’d honestly recommend going for the ocean view so that you can see the resort and the ocean which is a much more pleasant view in my opinion due to how small the beach is and it’s filled with seaweed. Beach was very seaweed filled. We got 3 of 7 days to use the beach for part of the day. Pool was great! Food was great for dinner but room service was very mediocre. The breakfast buffet was decent but the selection wasn’t rotated much at all except for one little line that had bacon only some mornings. Very packed and a lot of people reserve pool chairs before they get down there and leaves slim pickings if any, don’t get down there any later than 10:00 am. Overall 4 out of 5 stars. I’ve stayed ate secrets maroma, and Hyatt ziva Cancun which are both part of the same collection. We enjoyed this resort as a family but I don’t see us ever returning. If your an all inclusive person than this is a decent place to start off but I wouldn’t recommend it if you’ve been to other property’s that may have been more expensive or higher rated because it can get kind of disappointing.
Property was a little older but clean. Our cleaning service was amazing! Only thing I didn’t like about the room was the fact that our balcony hot tub took over 45/1hour to fill up. I’d booked an ocean front suite and I’d honestly recommend going for the ocean view so that you can see the resort and the ocean which is a much more pleasant view in my opinion due to how small the beach is and it’s filled with seaweed. Beach was very seaweed filled. We got 3 of 7 days to use the beach for part of the day. Pool was great! Food was great for dinner but room service was very mediocre. The breakfast buffet was decent but the selection wasn’t rotated much at all except for one little line that had bacon only some mornings. Very packed and a lot of people reserve pool chairs before they get down there and leaves slim pickings if any, don’t get down there any later than 10:00 am. Overall 4 out of 5 stars. I’ve stayed ate secrets maroma, and Hyatt ziva Cancun which are both part of the same collection. We enjoyed this resort as a family but I don’t see us ever returning. If your an all inclusive person than this is a decent place to start off but I wouldn’t recommend it if you’ve been to other property’s that may have been more expensive or higher rated because it can get kind of disappointing.
6
William
27 giu 2025
·
Soggiorno di 4 notti
Dreams Jade is really showing it's age. The balcony on our Preferred Club Ocean Front room the tiles were loose and coming up. No more glass of champaign when you arrive. Time to start looking for a new resort!
Dreams Jade is really showing it's age. The balcony on our Preferred Club Ocean Front room the tiles were loose and coming up. No more glass of champaign when you arrive. Time to start looking for a new resort!
8
tom michael
7 lug 2025
·
Soggiorno di 6 notti
Very friendly staff. Good food. Could not use the beach as it was completley covered in seagrass. We had a water leak through the roof and part of the ceiling came down. Staff were very accommodating especially Ernesto. Very thankful for him.
Very friendly staff. Good food. Could not use the beach as it was completley covered in seagrass. We had a water leak through the roof and part of the ceiling came down. Staff were very accommodating especially Ernesto. Very thankful for him.
6
ola
9 ago 2025
·
Soggiorno di 4 notti
Every thing is good except the elevator not working for two days and I am in 4 floor and made two tickets without any response otherwise everything was good
Every thing is good except the elevator not working for two days and I am in 4 floor and made two tickets without any response otherwise everything was good
6
John
30 ott 2025
·
Soggiorno di 4 notti
We had to change rooms because our first room Which was a paid for ocean view, we could only see the main garden area. On top of that the room smelled of a combination of must, mold, and mildew. The second room was much better even though the AC did not appear fully functional. The room cleaning staff also did the bare minimum work they could have.
We had to change rooms because our first room Which was a paid for ocean view, we could only see the main garden area. On top of that the room smelled of a combination of must, mold, and mildew. The second room was much better even though the AC did not appear fully functional. The room cleaning staff also did the bare minimum work they could have.
8
Carol
18 nov 2025
·
Soggiorno di 7 notti
My husband and I spent a week at this resort. The room was spotless and spacious. The staff was superb. They were friendly and waited on us hand and foot. A special shout out to Roberto, Edder, and Julian at the Preferred pool. They always had extra towels, a table, and drinks ready for us. The food in the buffet was good, however, the food in the warming pans was never hot, just lukewarm. We especially enjoyed eating at the French and Italian restaurant. While at the hotel, my husband had a medical emergency and had to go to the hospital. The hotel doctor checked him out and the hotel transported us to the E.R. They also picked us back up the following day. The staff was very attentive and Paulina Oritz checked on my husband every day to make sure he was doing well. Although having a medical issue wasn't ideal, the hotel made us feel so comfortable and we are glad we didn't cut our vacation short.
My husband and I spent a week at this resort. The room was spotless and spacious. The staff was superb. They were friendly and waited on us hand and foot. A special shout out to Roberto, Edder, and Julian at the Preferred pool. They always had extra towels, a table, and drinks ready for us. The food in the buffet was good, however, the food in the warming pans was never hot, just lukewarm. We especially enjoyed eating at the French and Italian restaurant. While at the hotel, my husband had a medical emergency and had to go to the hospital. The hotel doctor checked him out and the hotel transported us to the E.R. They also picked us back up the following day. The staff was very attentive and Paulina Oritz checked on my husband every day to make sure he was doing well. Although having a medical issue wasn't ideal, the hotel made us feel so comfortable and we are glad we didn't cut our vacation short.
8
Connie
20 set 2025
·
Soggiorno di 7 notti
The staff here are so super nice and helpful. The buffet was always very good with plenty of options. Would have loved to had water aerobics every day. Our room was very nice but air conditioning was not as cold as we would have liked. I booked ocean view room but it was definitely a garden view. We could not see the ocean. The spa was wonderful we enjoyed a massage and hydro therapy. All in all this resort was wonderful and would definitely recommend.
The staff here are so super nice and helpful. The buffet was always very good with plenty of options. Would have loved to had water aerobics every day. Our room was very nice but air conditioning was not as cold as we would have liked. I booked ocean view room but it was definitely a garden view. We could not see the ocean. The spa was wonderful we enjoyed a massage and hydro therapy. All in all this resort was wonderful and would definitely recommend.
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Servizio
Il servizio è ampiamente elogiato per la sua cordialità, attenzione e l'impegno del personale, con molti riconoscimenti al personale di sala e ai concierge del Preferred Club; i check-in sono spesso rapidi e senza intoppi. Tra gli aspetti negativi ci sono le insistenti proposte del vacation club, l'occasionale scortesia o la lentezza del servizio al ristorante o in camera, e una risoluzione dei problemi non sempre efficiente.
Recensioni degli ospiti correlate
6
Edward
29 lug 2025
·
Soggiorno di 2 notti
I liked the vibe and friendliness of the staff in the VIP area and pool area like from Oscar and Ivan. I did NOT like the fact that someone went through our room while we were out and took both of our cell phone chargers.
I liked the vibe and friendliness of the staff in the VIP area and pool area like from Oscar and Ivan. I did NOT like the fact that someone went through our room while we were out and took both of our cell phone chargers.
10
Alejandro
15 set 2025
·
Soggiorno di 9 notti
The service of the staff is just outstanding. You can see the Director of the Hotel at the restaurants supervising everything, but across the property. All the people are really great, at the bar, the pool, towels, concierge. ALL OF THEM, at the restaurants. Miss Fernanda at the restaurants, Erwing, Emiliano and Karina in Carnival, Jose at CIN CIN, all, Ivan at the entrance, all are giving the extra mile
The service of the staff is just outstanding. You can see the Director of the Hotel at the restaurants supervising everything, but across the property. All the people are really great, at the bar, the pool, towels, concierge. ALL OF THEM, at the restaurants. Miss Fernanda at the restaurants, Erwing, Emiliano and Karina in Carnival, Jose at CIN CIN, all, Ivan at the entrance, all are giving the extra mile
10
Maria
26 lug 2025
·
Soggiorno di 6 notti
Amazing resort and amazing staff , second time here and we loved it , only thing they don’t have a lot of seafood , if u a seafood lover this is not ur best option. Almost all the food is always Mexican which we loved and it wasn’t an issue , they have a lot of drinks varieties. The room upgrade that Expedia offered because I’m gold they said no availability and didn’t let me even finished saying it I guess they trained the staff to say that and don’t give out the upgrade.
Amazing resort and amazing staff , second time here and we loved it , only thing they don’t have a lot of seafood , if u a seafood lover this is not ur best option. Almost all the food is always Mexican which we loved and it wasn’t an issue , they have a lot of drinks varieties. The room upgrade that Expedia offered because I’m gold they said no availability and didn’t let me even finished saying it I guess they trained the staff to say that and don’t give out the upgrade.
10
Liana
10 lug 2024
·
Soggiorno di 3 notti
The customer service was great. We had issues and they were able to change our rooms and fix our issues. They were very attentive and very welcoming. We booked a preferred room and it was worth it. Our VIP concierge Maureen was excellent! She was informative and made us feel like family. We would highly recommend. See you soon Dreams!
The customer service was great. We had issues and they were able to change our rooms and fix our issues. They were very attentive and very welcoming. We booked a preferred room and it was worth it. Our VIP concierge Maureen was excellent! She was informative and made us feel like family. We would highly recommend. See you soon Dreams!
6
Firelei
12 set 2025
·
Soggiorno di 7 notti
Do not give me two words to describe what I did not like and a whole paragraph to write what I liked. Here is what I didn't like...... the smell of mold in the rooms, the restaurants and bars close most of the time due to weddings or other events. The bar near the beach was closed on Friday, Saturday, Sunday and Monday!! The food was exactly like airplane food in premium economy, not even business class. The beach was full of seaweed and smell like so everywhere, Nor a good experience. The staff was great though!
Do not give me two words to describe what I did not like and a whole paragraph to write what I liked. Here is what I didn't like...... the smell of mold in the rooms, the restaurants and bars close most of the time due to weddings or other events. The bar near the beach was closed on Friday, Saturday, Sunday and Monday!! The food was exactly like airplane food in premium economy, not even business class. The beach was full of seaweed and smell like so everywhere, Nor a good experience. The staff was great though!
10
Dwayne
13 ott 2025
·
Soggiorno di 8 notti
We love the staff most of all. Lourdes, Edwin, Jesus, Emiliano, Jonathan and Raul in the breakfast time are all wonderful. They just make our vacation every time. We can’t wait to go back soon.
We love the staff most of all. Lourdes, Edwin, Jesus, Emiliano, Jonathan and Raul in the breakfast time are all wonderful. They just make our vacation every time. We can’t wait to go back soon.
4
Joelle
25 apr 2025
·
Soggiorno di 3 notti
Becareful i booked a spa for my 1st day, as soon as i got in they sent me to a time share trap who promised me credits to sit through a 90 min session, and rescheduled my spa day.They went over to 2 hours and 15 minutes, and they tried to keep my Id to keep ne there longer.When i decided to leave without my ID they got were not happy to have to find me to bring it to me.This 2 hour plus workshop in turn messed up my schedule fpr the spa,which i ended up missing and they charged me for it right before i was checking out.Will never stay here again.The staff is in on the scam BEWARE....too bad too because other than that i enjoyed myself
Becareful i booked a spa for my 1st day, as soon as i got in they sent me to a time share trap who promised me credits to sit through a 90 min session, and rescheduled my spa day.They went over to 2 hours and 15 minutes, and they tried to keep my Id to keep ne there longer.When i decided to leave without my ID they got were not happy to have to find me to bring it to me.This 2 hour plus workshop in turn messed up my schedule fpr the spa,which i ended up missing and they charged me for it right before i was checking out.Will never stay here again.The staff is in on the scam BEWARE....too bad too because other than that i enjoyed myself
6
Shuai
23 ott 2025
·
Soggiorno di 7 notti
I would say overall the resort is well maintained. Rooms and other facilities are good. Entertainment team was doing a great job.. House keeper was ok as they do not have a consistent standard of service the room. Most staff are well trained and friendly Except one. I would recommend that Food and Beverage department needs more improvement. Just a Day before we check out, our family of 7 were lined up for 45-50 minutes for the Italian restaurant for our last dinner. The hostess was really rude as she said we did not wear proper shoes. We all have close toe shoes which I believe it’s a common practice for the resort dinner restaurant as the dress code. As we were talking, two other guests with sandals were walking out of the restaurant. I invited her to see it and she got really mad afterwards and told us to go away as we did not meet the hotel policies. WOW, we were speechless and didn’t even expect that type of behaviour from a 5 star hotel staff. I went to file a complaint and talked to her line manager but he didn’t do anything. I don’t quite understand that this resort close some of their restaurants for dinner. There are 6 restaurants in the resort but typically we can only have 3-4 open. Overall, not a great experience but I would say most staff works really hard to make us enjoy our vacation.
I would say overall the resort is well maintained. Rooms and other facilities are good. Entertainment team was doing a great job.. House keeper was ok as they do not have a consistent standard of service the room. Most staff are well trained and friendly Except one. I would recommend that Food and Beverage department needs more improvement. Just a Day before we check out, our family of 7 were lined up for 45-50 minutes for the Italian restaurant for our last dinner. The hostess was really rude as she said we did not wear proper shoes. We all have close toe shoes which I believe it’s a common practice for the resort dinner restaurant as the dress code. As we were talking, two other guests with sandals were walking out of the restaurant. I invited her to see it and she got really mad afterwards and told us to go away as we did not meet the hotel policies. WOW, we were speechless and didn’t even expect that type of behaviour from a 5 star hotel staff. I went to file a complaint and talked to her line manager but he didn’t do anything. I don’t quite understand that this resort close some of their restaurants for dinner. There are 6 restaurants in the resort but typically we can only have 3-4 open. Overall, not a great experience but I would say most staff works really hard to make us enjoy our vacation.
8
Carol
18 nov 2025
·
Soggiorno di 7 notti
My husband and I spent a week at this resort. The room was spotless and spacious. The staff was superb. They were friendly and waited on us hand and foot. A special shout out to Roberto, Edder, and Julian at the Preferred pool. They always had extra towels, a table, and drinks ready for us. The food in the buffet was good, however, the food in the warming pans was never hot, just lukewarm. We especially enjoyed eating at the French and Italian restaurant. While at the hotel, my husband had a medical emergency and had to go to the hospital. The hotel doctor checked him out and the hotel transported us to the E.R. They also picked us back up the following day. The staff was very attentive and Paulina Oritz checked on my husband every day to make sure he was doing well. Although having a medical issue wasn't ideal, the hotel made us feel so comfortable and we are glad we didn't cut our vacation short.
My husband and I spent a week at this resort. The room was spotless and spacious. The staff was superb. They were friendly and waited on us hand and foot. A special shout out to Roberto, Edder, and Julian at the Preferred pool. They always had extra towels, a table, and drinks ready for us. The food in the buffet was good, however, the food in the warming pans was never hot, just lukewarm. We especially enjoyed eating at the French and Italian restaurant. While at the hotel, my husband had a medical emergency and had to go to the hospital. The hotel doctor checked him out and the hotel transported us to the E.R. They also picked us back up the following day. The staff was very attentive and Paulina Oritz checked on my husband every day to make sure he was doing well. Although having a medical issue wasn't ideal, the hotel made us feel so comfortable and we are glad we didn't cut our vacation short.
10
Debbie
24 giu 2025
·
Soggiorno di 5 notti
Dreams Jade is a beautiful resort. Details matter and this resort delivered on that! The beds are so comfortable! When we arrived at our room (we did not have any upgraded package) we were greeted with a plate a chocolate covered fruits welcoming us and the same for our last night! All of the pools are heated and they are right by the beach which makes for a beautiful view. You don’t need to make reservations at the restaurants which I really loved bc most other resorts require that. They didn’t pressure us into purchasing excursions/time shares. Staff always greeted us with a smile. Room service was great- although very late once but rectified the issue. They also have a fun kids club with activities all day and a separate teen zone (just wish my kids could have enjoyed the teen zone but they are just a couple of years too young). It is a bit smaller than other resorts I’ve stayed at but that makes it so much easier to navigate the grounds, especially when you have two children and they’re hungry or you’re coming back from an excursion at night. The sargassum was present at our beach and though we were not able to get in the water, we were able to stroll the beach and enjoy the view from the pool.
Dreams Jade is a beautiful resort. Details matter and this resort delivered on that! The beds are so comfortable! When we arrived at our room (we did not have any upgraded package) we were greeted with a plate a chocolate covered fruits welcoming us and the same for our last night! All of the pools are heated and they are right by the beach which makes for a beautiful view. You don’t need to make reservations at the restaurants which I really loved bc most other resorts require that. They didn’t pressure us into purchasing excursions/time shares. Staff always greeted us with a smile. Room service was great- although very late once but rectified the issue. They also have a fun kids club with activities all day and a separate teen zone (just wish my kids could have enjoyed the teen zone but they are just a couple of years too young). It is a bit smaller than other resorts I’ve stayed at but that makes it so much easier to navigate the grounds, especially when you have two children and they’re hungry or you’re coming back from an excursion at night. The sargassum was present at our beach and though we were not able to get in the water, we were able to stroll the beach and enjoy the view from the pool.
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Posizione
Posizione tranquilla vicino a Puerto Morelos e lontana dalla Zona Hotelera di Cancun, con una struttura compatta e facilmente percorribile a piedi. Molti notano un accesso stradale sconnesso e viaggi più costosi o lunghi per attività al di fuori della struttura; si indica un trasferimento dall'aeroporto di circa 20 minuti.
Recensioni degli ospiti correlate
10
Amber
14 mag 2025
·
Soggiorno di 5 notti
Great property , will stay here again , staff was fabulous , rooms clean and great location , 20 min from airport
Great property , will stay here again , staff was fabulous , rooms clean and great location , 20 min from airport
8
kassandra
5 set 2024
·
Soggiorno di 3 notti
The location was great for a quick weekend trip. It was not that close to any of the major cities (ie tulum, cancun), so the short bike-ride tour to downtown punto morales that the resort offered was such a nice touch to get explore the surrounding areas a bit more. The staff was wonderful, very nice and accommodating. HOWEVER, the sales presentation we were "asked" to attend, sadly almost ruined one of our mornings. We were told the presentation would be "no more than 90 minutes," and we were happy to attend to learn about the resort more and receive a coupon of our choice. Our representative was very kind and we enjoyed speaking with her, but from start to finish, we had almost 3.5 hours of our time taken away from what was shaping to be a lovely vacation. We understand they have a job to do and things to sell, but I was so disappointed that none of the 6 sales representatives we met seemed to take 'no' (many times!) for an answer. The deals were actually great, but as we told the team when we were first offered, we were in no position to make a huge financial purchase at this point in time. Every person seemed to keep pushing and when they finally listened to our declination, their personable personalities immediately fell. As I said, we they have a job to do and we respect that, but almost a whole morning was sadly taken away from our trip.
The location was great for a quick weekend trip. It was not that close to any of the major cities (ie tulum, cancun), so the short bike-ride tour to downtown punto morales that the resort offered was such a nice touch to get explore the surrounding areas a bit more. The staff was wonderful, very nice and accommodating. HOWEVER, the sales presentation we were "asked" to attend, sadly almost ruined one of our mornings. We were told the presentation would be "no more than 90 minutes," and we were happy to attend to learn about the resort more and receive a coupon of our choice. Our representative was very kind and we enjoyed speaking with her, but from start to finish, we had almost 3.5 hours of our time taken away from what was shaping to be a lovely vacation. We understand they have a job to do and things to sell, but I was so disappointed that none of the 6 sales representatives we met seemed to take 'no' (many times!) for an answer. The deals were actually great, but as we told the team when we were first offered, we were in no position to make a huge financial purchase at this point in time. Every person seemed to keep pushing and when they finally listened to our declination, their personable personalities immediately fell. As I said, we they have a job to do and we respect that, but almost a whole morning was sadly taken away from our trip.
8
Mauro A
13 ott 2025
·
Soggiorno di 7 notti
Getting There The trip from the airport to Puerto Morelos was full of surprises. I’ve been visiting Mexico almost every year since 1995, and this was the first time I’ve seen Route 307 in such poor condition. Vegetation was overgrown above eye level, the road had numerous potholes, many lane markings were faded or missing, and several signs were either damaged or incomplete, showing only partial directions. Upon arrival in Puerto Morelos, we encountered even more potholes and narrow, uneven streets. Parking Valet services were our only option — not ideal, especially since our room was located very close to the parking lot. The staff required us to leave the car keys with the valet attendants, which proved inconvenient; one day, it took about 20 minutes just to retrieve our car. Restaurants The resort offers several good dining options, we loved the Mediterranean and Japanese. The cafeteria also had a wide and satisfying selection of dishes. Facilities The property itself is very attractive and well maintained. Beach The beach was comfortable and equipped with plenty of palapas for shade. However, during our stay, sargassum was a major and persistent issue despite the continuous efforts of the staff to keep the area clean. Pools There are two beautiful pools, both featuring swim-up bars. They were consistently clean and inviting. People we would like to recognize Jose, Davi, Nora, Synthia e Miguel (restaurants), Alfredo e Elder(bar), Diana (breakfast grill)
Getting There The trip from the airport to Puerto Morelos was full of surprises. I’ve been visiting Mexico almost every year since 1995, and this was the first time I’ve seen Route 307 in such poor condition. Vegetation was overgrown above eye level, the road had numerous potholes, many lane markings were faded or missing, and several signs were either damaged or incomplete, showing only partial directions. Upon arrival in Puerto Morelos, we encountered even more potholes and narrow, uneven streets. Parking Valet services were our only option — not ideal, especially since our room was located very close to the parking lot. The staff required us to leave the car keys with the valet attendants, which proved inconvenient; one day, it took about 20 minutes just to retrieve our car. Restaurants The resort offers several good dining options, we loved the Mediterranean and Japanese. The cafeteria also had a wide and satisfying selection of dishes. Facilities The property itself is very attractive and well maintained. Beach The beach was comfortable and equipped with plenty of palapas for shade. However, during our stay, sargassum was a major and persistent issue despite the continuous efforts of the staff to keep the area clean. Pools There are two beautiful pools, both featuring swim-up bars. They were consistently clean and inviting. People we would like to recognize Jose, Davi, Nora, Synthia e Miguel (restaurants), Alfredo e Elder(bar), Diana (breakfast grill)
10
Rosanna Michel
4 ott 2025
·
Soggiorno di 4 notti
I had an amazing time at Dreams Jade Resort. The main reason I chose this hotel was its location—it’s much quieter than Cancun’s Hotel Zone, which made it perfect for a relaxing getaway. During my stay, I had no complaints at all; everything was absolutely perfect! I’d like to give a special shout-out to David and Fernanda from the entertainment team, as well as Cecilia, the sweetest host at the Castaway restaurant. Juan, our waiter at Tamarind (the Mexican restaurant), was phenomenal, and Luis and Fabiola from the Asian restaurant were both professional and incredibly friendly. The food was delicious, the atmosphere was wonderful, and the daily and nightly activities made the experience even better. I definitely plan to return to Dreams Jade Resort!
I had an amazing time at Dreams Jade Resort. The main reason I chose this hotel was its location—it’s much quieter than Cancun’s Hotel Zone, which made it perfect for a relaxing getaway. During my stay, I had no complaints at all; everything was absolutely perfect! I’d like to give a special shout-out to David and Fernanda from the entertainment team, as well as Cecilia, the sweetest host at the Castaway restaurant. Juan, our waiter at Tamarind (the Mexican restaurant), was phenomenal, and Luis and Fabiola from the Asian restaurant were both professional and incredibly friendly. The food was delicious, the atmosphere was wonderful, and the daily and nightly activities made the experience even better. I definitely plan to return to Dreams Jade Resort!
10
Xena Torres
8 feb 2025
·
Soggiorno di 5 notti
The resort was great! All the workers were very friendly and answered all the questions we had. Something I would’ve liked is to get a small tour around the area to get an idea of where certain buildings were located such as the spa. The Hyatt app was very helpful with scheduling services and also seeing what activities were being offered for the week! Will definitely return in the future :)
The resort was great! All the workers were very friendly and answered all the questions we had. Something I would’ve liked is to get a small tour around the area to get an idea of where certain buildings were located such as the spa. The Hyatt app was very helpful with scheduling services and also seeing what activities were being offered for the week! Will definitely return in the future :)
10
Angel Luis
18 ago 2025
·
Soggiorno di 5 notti
It was beautiful and safe
It was beautiful and safe
10
Braden
16 feb 2025
·
Soggiorno di 7 notti
Great layout for a resort with easily walkable distances to everything. Great food options and service. Beautiful grounds with a main garden from the lobby to side garden with lovely vegetation to set it apart from other resorts. Great pools with wonderful temperatures. Even when fully booked, doesnt feel overwhelming. We will be looking for more Dreams locations for our next winter getaway.
Great layout for a resort with easily walkable distances to everything. Great food options and service. Beautiful grounds with a main garden from the lobby to side garden with lovely vegetation to set it apart from other resorts. Great pools with wonderful temperatures. Even when fully booked, doesnt feel overwhelming. We will be looking for more Dreams locations for our next winter getaway.
8
Angel G.
11 ago 2024
·
Soggiorno di 7 notti
The service, food, staff, restaurants and amenities are excellent but the beach is very dirty and rocky. Be prepared to be in the pool that after a while has only hot water. This hotel is located far from any local fun activities and taxi rides are very expensive. If you want to go with the hotel tours are usually very expensive too. I wish I would have stayed in the Cancun area or in Playa del Carmen.
The service, food, staff, restaurants and amenities are excellent but the beach is very dirty and rocky. Be prepared to be in the pool that after a while has only hot water. This hotel is located far from any local fun activities and taxi rides are very expensive. If you want to go with the hotel tours are usually very expensive too. I wish I would have stayed in the Cancun area or in Playa del Carmen.
10
Christopher
5 lug 2025
·
Soggiorno di 4 notti
We enjoyed our stay. We have been to 15+ all inclusive resorts. This one is really nice and I feel like it was a really good value. The beach does not have blue hotel zone water. It is like most of the beaches in the area south of cancun. The room was vey nice. The food was good and the options were plentiful. The resort is large enough to feel like resort and not just a hotel, but not so big that you have to take transportation to get around and need maps to find everything. The rooms and grounds are clean and well maintained. The pools were clean and fun. Our kids liked the Explorers Club. It was a great vacation!
We enjoyed our stay. We have been to 15+ all inclusive resorts. This one is really nice and I feel like it was a really good value. The beach does not have blue hotel zone water. It is like most of the beaches in the area south of cancun. The room was vey nice. The food was good and the options were plentiful. The resort is large enough to feel like resort and not just a hotel, but not so big that you have to take transportation to get around and need maps to find everything. The rooms and grounds are clean and well maintained. The pools were clean and fun. Our kids liked the Explorers Club. It was a great vacation!
10
Debbie
24 giu 2025
·
Soggiorno di 5 notti
Dreams Jade is a beautiful resort. Details matter and this resort delivered on that! The beds are so comfortable! When we arrived at our room (we did not have any upgraded package) we were greeted with a plate a chocolate covered fruits welcoming us and the same for our last night! All of the pools are heated and they are right by the beach which makes for a beautiful view. You don’t need to make reservations at the restaurants which I really loved bc most other resorts require that. They didn’t pressure us into purchasing excursions/time shares. Staff always greeted us with a smile. Room service was great- although very late once but rectified the issue. They also have a fun kids club with activities all day and a separate teen zone (just wish my kids could have enjoyed the teen zone but they are just a couple of years too young). It is a bit smaller than other resorts I’ve stayed at but that makes it so much easier to navigate the grounds, especially when you have two children and they’re hungry or you’re coming back from an excursion at night. The sargassum was present at our beach and though we were not able to get in the water, we were able to stroll the beach and enjoy the view from the pool.
Dreams Jade is a beautiful resort. Details matter and this resort delivered on that! The beds are so comfortable! When we arrived at our room (we did not have any upgraded package) we were greeted with a plate a chocolate covered fruits welcoming us and the same for our last night! All of the pools are heated and they are right by the beach which makes for a beautiful view. You don’t need to make reservations at the restaurants which I really loved bc most other resorts require that. They didn’t pressure us into purchasing excursions/time shares. Staff always greeted us with a smile. Room service was great- although very late once but rectified the issue. They also have a fun kids club with activities all day and a separate teen zone (just wish my kids could have enjoyed the teen zone but they are just a couple of years too young). It is a bit smaller than other resorts I’ve stayed at but that makes it so much easier to navigate the grounds, especially when you have two children and they’re hungry or you’re coming back from an excursion at night. The sargassum was present at our beach and though we were not able to get in the water, we were able to stroll the beach and enjoy the view from the pool.
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Ristorazione
Le esperienze al ristorante variano dalle specialità molto apprezzate (frequenti elogi per la cucina italiana, francese e hibachi) a un buffet nella media con rotazione limitata e piatti occasionalmente tiepidi. Ci si possono aspettare code, chiusure occasionali di alcuni ristoranti o prenotazioni per l'hibachi nello stesso giorno, e una qualità varia dei cocktail; il servizio in camera può essere lento.
Recensioni degli ospiti correlate
4
Keelen
5 gen 2025
·
Soggiorno di 3 notti
The food was low quality, there was a wait for every single meal, sometimes up to an hour. They are clearly understaffed. Not enough chairs around pool and beach. Entertainment was below average it was simply not a pleasant experience.
The food was low quality, there was a wait for every single meal, sometimes up to an hour. They are clearly understaffed. Not enough chairs around pool and beach. Entertainment was below average it was simply not a pleasant experience.
8
Jenalee
9 mar 2025
·
Soggiorno di 7 notti
Pros: -Heated main pool, overall pool space and chairs were generally available -Saul and the entertainment crew were awesome -Property layout and amenities were amazing Cons: -The food at the restaurants was just OK. They didn't have a lot of options and everything was very salty. Also...no tacos or taco bar!! -The nightly shows were not great with the exception of the fire show. -Poolside music was not great (except when the entertainment staff was doing an activity) Pools- the non-preferred area had 3 pools plus a wading pool. The pools were a decent size and one had a swim up bar. Ideally these would have been all connected as they were all right next to each other. Pools seats were generally available, even if you didn't wake up at dawn to save seats. Food- The poolside grill was limited with burgers, hot dogs, chicken wings, and occasionally a quesadilla as well as chips and guac/salsa. The other lunch option served pizza and some seafood dishes, but not a rotating menu like I would have expected. The buffet was very standard, the only issue here was if you wanted eggs/omelets in the AM it took forever! The dinner restaurant options were Mediterranean (didn't eat here), Asian/Hibachi which was our favorite. We did both options, Luis was our grill master and did an awesome job and the menu options were all great. Italian was okay, everything was very salty, but the risotto balls were pretty good! Mexican was a huge disappointment, the menu was small and did
Pros: -Heated main pool, overall pool space and chairs were generally available -Saul and the entertainment crew were awesome -Property layout and amenities were amazing Cons: -The food at the restaurants was just OK. They didn't have a lot of options and everything was very salty. Also...no tacos or taco bar!! -The nightly shows were not great with the exception of the fire show. -Poolside music was not great (except when the entertainment staff was doing an activity) Pools- the non-preferred area had 3 pools plus a wading pool. The pools were a decent size and one had a swim up bar. Ideally these would have been all connected as they were all right next to each other. Pools seats were generally available, even if you didn't wake up at dawn to save seats. Food- The poolside grill was limited with burgers, hot dogs, chicken wings, and occasionally a quesadilla as well as chips and guac/salsa. The other lunch option served pizza and some seafood dishes, but not a rotating menu like I would have expected. The buffet was very standard, the only issue here was if you wanted eggs/omelets in the AM it took forever! The dinner restaurant options were Mediterranean (didn't eat here), Asian/Hibachi which was our favorite. We did both options, Luis was our grill master and did an awesome job and the menu options were all great. Italian was okay, everything was very salty, but the risotto balls were pretty good! Mexican was a huge disappointment, the menu was small and did
10
William
4 ott 2025
·
Soggiorno di 5 notti
The reason my wife and I keep coming back are the staff like Cecilia, Antonio, and especially our favorite staff member Armando at the Preferred Club pool. He makes you feel like you are royalty. This includes Karla at the pool. Wait staff like Omar. It's not so much the resort itself. The old lady is starting to show her wear but it's the people I mentioned that make this resort. I encourage everyone to give Jade a chance. If you do make sure you eat at least once at Mercure you won't regret it!
The reason my wife and I keep coming back are the staff like Cecilia, Antonio, and especially our favorite staff member Armando at the Preferred Club pool. He makes you feel like you are royalty. This includes Karla at the pool. Wait staff like Omar. It's not so much the resort itself. The old lady is starting to show her wear but it's the people I mentioned that make this resort. I encourage everyone to give Jade a chance. If you do make sure you eat at least once at Mercure you won't regret it!
10
Michelle Marie
2 mar 2025
·
Soggiorno di 6 notti
Me and my husband just returned from our honeymoon there and absolutely loved it! Very impressed and happy with the amount of restaurants and variety of food options (even just within the buffet itself!) We loved the hibachi experience at Spice- our chef was hilarious and put on a great show! The staff was very welcoming and friendly. We stayed in the preferred club and loved our tub on the balcony and adults only pool. The pool, beach, and ocean were all so great and just steps from each other! Our room was spacious, pretty, and comfy and the daily housekeeping was always great. We did a spa day at the resort and did a couples massage where we had great service as well. The resort seems to offer plenty of activities and entertainment and is very family friendly but our happy place was at the pool and our private tub at night :) We already miss the pool and all the food! We will definitely be back! Thank you for an incredible honeymoon. {Personally my biggest complaint/disappointment was not finding many options in the gift shop that had the resort name/logo on it. There was some hats and quite a few men’s shirts with the name, but I was hoping to find a cute women’s tank top or sweatshirt or even a magnet.}
Me and my husband just returned from our honeymoon there and absolutely loved it! Very impressed and happy with the amount of restaurants and variety of food options (even just within the buffet itself!) We loved the hibachi experience at Spice- our chef was hilarious and put on a great show! The staff was very welcoming and friendly. We stayed in the preferred club and loved our tub on the balcony and adults only pool. The pool, beach, and ocean were all so great and just steps from each other! Our room was spacious, pretty, and comfy and the daily housekeeping was always great. We did a spa day at the resort and did a couples massage where we had great service as well. The resort seems to offer plenty of activities and entertainment and is very family friendly but our happy place was at the pool and our private tub at night :) We already miss the pool and all the food! We will definitely be back! Thank you for an incredible honeymoon. {Personally my biggest complaint/disappointment was not finding many options in the gift shop that had the resort name/logo on it. There was some hats and quite a few men’s shirts with the name, but I was hoping to find a cute women’s tank top or sweatshirt or even a magnet.}
10
Maria
26 lug 2025
·
Soggiorno di 6 notti
Amazing resort and amazing staff , second time here and we loved it , only thing they don’t have a lot of seafood , if u a seafood lover this is not ur best option. Almost all the food is always Mexican which we loved and it wasn’t an issue , they have a lot of drinks varieties. The room upgrade that Expedia offered because I’m gold they said no availability and didn’t let me even finished saying it I guess they trained the staff to say that and don’t give out the upgrade.
Amazing resort and amazing staff , second time here and we loved it , only thing they don’t have a lot of seafood , if u a seafood lover this is not ur best option. Almost all the food is always Mexican which we loved and it wasn’t an issue , they have a lot of drinks varieties. The room upgrade that Expedia offered because I’m gold they said no availability and didn’t let me even finished saying it I guess they trained the staff to say that and don’t give out the upgrade.
8
Jennifer Danyel
26 set 2025
·
Soggiorno di 6 notti
We stayed here for our 25th wedding anniversary, and it was absolutely amazing! The hotel was spotless, beautifully updated, and thoughtfully decorated. Our ocean-view room was so spacious with a huge balcony that made it extra special. Dining was incredible. The Teppanyaki restaurant was so good we went twice, and we also loved the Mexican and Italian restaurants. The French restaurant is a must for breakfast! I was a little worried after reading some reviews about the food, but everything we had was phenomenal. Even the buffet was great, though for dinner I’d recommend the specialty restaurants. The spa was a highlight. We booked a package with a massage, facial, and hydrotherapy session—it was pure bliss. The staff was professional, everything felt top-notch, and we even brought home some of their amazing products. The pools were fantastic, with two swim-up bars and attentive servers who kept drinks coming whether we were poolside or in a cabana. For our anniversary, the hotel went above and beyond with champagne in our room and a sweet door sign—it truly felt special.The only drawback was the seaweed on the beach, but staff worked hard to clear it, and of course that’s beyond their control. There are a few shops on-site, but larger shopping areas are 30–45 minutes away. We also did a catamaran excursion that included shopping, which worked perfectly.We loved the priority lounge with top-shelf drinks. Overall, our stay was unforgettable, and we highly recommend!
We stayed here for our 25th wedding anniversary, and it was absolutely amazing! The hotel was spotless, beautifully updated, and thoughtfully decorated. Our ocean-view room was so spacious with a huge balcony that made it extra special. Dining was incredible. The Teppanyaki restaurant was so good we went twice, and we also loved the Mexican and Italian restaurants. The French restaurant is a must for breakfast! I was a little worried after reading some reviews about the food, but everything we had was phenomenal. Even the buffet was great, though for dinner I’d recommend the specialty restaurants. The spa was a highlight. We booked a package with a massage, facial, and hydrotherapy session—it was pure bliss. The staff was professional, everything felt top-notch, and we even brought home some of their amazing products. The pools were fantastic, with two swim-up bars and attentive servers who kept drinks coming whether we were poolside or in a cabana. For our anniversary, the hotel went above and beyond with champagne in our room and a sweet door sign—it truly felt special.The only drawback was the seaweed on the beach, but staff worked hard to clear it, and of course that’s beyond their control. There are a few shops on-site, but larger shopping areas are 30–45 minutes away. We also did a catamaran excursion that included shopping, which worked perfectly.We loved the priority lounge with top-shelf drinks. Overall, our stay was unforgettable, and we highly recommend!
8
Candice
13 ott 2025
·
Soggiorno di 4 notti
The staff was amazing, very polite and attentive. The restaurants were all great, the food and service from all specialties restaurants. All restaurants can be described by its excellent food, attentive and professional service, and pleasant ambiance.
The staff was amazing, very polite and attentive. The restaurants were all great, the food and service from all specialties restaurants. All restaurants can be described by its excellent food, attentive and professional service, and pleasant ambiance.
8
Tetyana
19 set 2025
·
Soggiorno di 15 notti
Overall not bad Benat many restaurants a lot of days restaurants are closed so you stuck with the same ones and the food could be better
Overall not bad Benat many restaurants a lot of days restaurants are closed so you stuck with the same ones and the food could be better
8
Carol
18 nov 2025
·
Soggiorno di 7 notti
My husband and I spent a week at this resort. The room was spotless and spacious. The staff was superb. They were friendly and waited on us hand and foot. A special shout out to Roberto, Edder, and Julian at the Preferred pool. They always had extra towels, a table, and drinks ready for us. The food in the buffet was good, however, the food in the warming pans was never hot, just lukewarm. We especially enjoyed eating at the French and Italian restaurant. While at the hotel, my husband had a medical emergency and had to go to the hospital. The hotel doctor checked him out and the hotel transported us to the E.R. They also picked us back up the following day. The staff was very attentive and Paulina Oritz checked on my husband every day to make sure he was doing well. Although having a medical issue wasn't ideal, the hotel made us feel so comfortable and we are glad we didn't cut our vacation short.
My husband and I spent a week at this resort. The room was spotless and spacious. The staff was superb. They were friendly and waited on us hand and foot. A special shout out to Roberto, Edder, and Julian at the Preferred pool. They always had extra towels, a table, and drinks ready for us. The food in the buffet was good, however, the food in the warming pans was never hot, just lukewarm. We especially enjoyed eating at the French and Italian restaurant. While at the hotel, my husband had a medical emergency and had to go to the hospital. The hotel doctor checked him out and the hotel transported us to the E.R. They also picked us back up the following day. The staff was very attentive and Paulina Oritz checked on my husband every day to make sure he was doing well. Although having a medical issue wasn't ideal, the hotel made us feel so comfortable and we are glad we didn't cut our vacation short.
6
JOHNNY
13 ott 2025
·
Soggiorno di 5 notti
Overall it was an alright stay. Property is kind of outdated. Needs a better variety at the buffet. It is the same foods each day. Would like if there was more entertainment and more places with TV's as there is only one sports bar on Resort. Dining Options are good but the Hibachi place was closed the whole time we were there. Room service could be better as well. This resort is good if you are booking last minute. Angel was an excellent server by the pool.
Overall it was an alright stay. Property is kind of outdated. Needs a better variety at the buffet. It is the same foods each day. Would like if there was more entertainment and more places with TV's as there is only one sports bar on Resort. Dining Options are good but the Hibachi place was closed the whole time we were there. Room service could be better as well. This resort is good if you are booking last minute. Angel was an excellent server by the pool.
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10
María Isabel Gérman
24 apr 2022
·
Soggiorno di 4 notti
Excelente servicio!
Excelente servicio!
10
Chris
5 lug 2026
·
Soggiorno di 7 notti
We had an amazing family vacation at Dreams!!
We had an amazing family vacation at Dreams!!
6
Savannah
24 giu 2026
·
Soggiorno di 3 notti
Most of the staff was very nice and accommodating however, the young lady who checked us into the preferred lounge was quite short and dismissive. The room could have been way cleaner, a deep clean is much needed. The bidet was dirty and the hot tub on the balcony was filthy. The AC in the room was not cold enough and the thermostat didn't give us the option to make it cooler, luckily there were ceiling fans in the room. We booked a reservation with the Teppanyaki restaurant through the app, as we were instructed to do so, but when we arrived, we were told there was a glitch in the system and they failed to honor our reservation, despite admitting the scheduling issue was on their end. The food was very underwhelming, especially the breakfast buffet. There was a terrible smell at the adult's only pool, smelled like sewage/rotten egg, it got worse everyday of the stay. But despite all of the negative things, we still had an overall okay stay. The landscaping was beautiful and the weather was nice. The drinks made everything a little bit better. But if I was asked, I would not return to this property.
Most of the staff was very nice and accommodating however, the young lady who checked us into the preferred lounge was quite short and dismissive. The room could have been way cleaner, a deep clean is much needed. The bidet was dirty and the hot tub on the balcony was filthy. The AC in the room was not cold enough and the thermostat didn't give us the option to make it cooler, luckily there were ceiling fans in the room. We booked a reservation with the Teppanyaki restaurant through the app, as we were instructed to do so, but when we arrived, we were told there was a glitch in the system and they failed to honor our reservation, despite admitting the scheduling issue was on their end. The food was very underwhelming, especially the breakfast buffet. There was a terrible smell at the adult's only pool, smelled like sewage/rotten egg, it got worse everyday of the stay. But despite all of the negative things, we still had an overall okay stay. The landscaping was beautiful and the weather was nice. The drinks made everything a little bit better. But if I was asked, I would not return to this property.
6
Alena
2 giu 2026
·
Soggiorno di 5 notti
Not bad
Not bad
10
Juan Daniel
26 mag 2026
·
Soggiorno di 3 notti
Gracias Mejoren más servicio al huésped, hacen falta más personas para las bebidas
Gracias Mejoren más servicio al huésped, hacen falta más personas para las bebidas
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
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Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
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ottobre 2026
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: NO DATA
- 2026-09-17: 190.65218996154786USD
- 2026-09-18: 192.69356876861573USD
- 2026-09-19: 190.65218996154786USD
- 2026-09-20: 190.65218996154786USD
- 2026-09-21: 192.98222489776612USD
- 2026-09-22: 189.33152337890627USD
- 2026-09-23: 201.07816776489258USD
- 2026-09-24: 223.1205584793091USD
- 2026-09-25: NO DATA
- 2026-09-26: 206.39216179595948USD
- 2026-09-27: 193.10184453002933USD
- 2026-09-28: 191.72659525177002USD
- 2026-09-29: 189.5885541156006USD
- 2026-09-30: 199.5481712036133USD
- 2026-10-01: 231.76190803161623USD
- 2026-10-02: 231.35184611846927USD
- 2026-10-03: 231.35184611846927USD
- 2026-10-04: 207.91620451812744USD
- 2026-10-05: 204.15742330810548USD
- 2026-10-06: 204.15742330810548USD
- 2026-10-07: 204.15742330810548USD
- 2026-10-08: 272.07074718475343USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 240.34319385406496USD
- 2026-10-12: 204.15742330810548USD
- 2026-10-13: 204.15742330810548USD
- 2026-10-14: 240.34319385406496USD
- 2026-10-15: 272.07074718475343USD
- 2026-10-16: NO DATA
- 2026-10-17: 231.35184611846927USD
- 2026-10-18: 204.15742330810548USD
- 2026-10-19: 204.15742330810548USD
- 2026-10-20: 207.91620451812744USD
- 2026-10-21: 204.15742330810548USD
- 2026-10-22: 272.54929575897216USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 224.47432140289308USD
- 2026-10-26: 224.47432140289308USD
- 2026-10-27: 224.47432140289308USD
- 2026-10-28: 224.47432140289308USD
- 2026-10-29: 253.19945873748782USD
- 2026-10-30: 253.19945873748782USD
- 2026-10-31: 253.19945873748782USD
- 2026-11-01: 228.80731537261966USD
- 2026-11-02: 228.80731537261966USD
- 2026-11-03: 228.80731537261966USD
- 2026-11-04: 256.66210649688725USD
- 2026-11-05: NO DATA
- 2026-11-06: 285.4818923620606USD
- 2026-11-07: 284.97518563110356USD
- 2026-11-08: 248.7035922454834USD
- 2026-11-09: 248.7035922454834USD
- 2026-11-10: 248.7035922454834USD
- 2026-11-11: 248.7035922454834USD
- 2026-11-12: 308.36260113464357USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 259.7146222979737USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Gli ospiti che viaggiano in compagnia di animali domestici devono presentare il relativo libretto sanitario al momento del check-in. Gli ospiti che viaggiano con animali di servizio devono contattare la struttura prima dell'arrivo.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
- Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza, un kit di pronto soccorso e delle griglie di protezione per le finestre
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Il centro per bambini, incluso nella tariffa della camera, è aperto dalle 9.00 alle 22.00. I genitori non possono allontanarsi dalla struttura mentre i figli si trovano nel centro per bambini. Sono disponibili baby-sitter in camera se gli ospiti intendono uscire dall'hotel (servizio soggetto a supplemento e da richiedere in anticipo).
- Piscina accessibile dalle 07:00 alle 19:00.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Per i soggiorni che comprendono il 31 dicembre, nel prezzo totale indicato è compreso il costo del Cenone di gala dell'ultimo dell'anno.
- Gli animali domestici sono ammessi solo in determinate camere, con alcune restrizioni e previo supplemento (le tariffe sono indicate nella sezione apposita). Per prendere accordi in merito al soggiorno con animali al seguito, contattare direttamente la struttura utilizzando i recapiti riportati nella conferma della prenotazione.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
Sono previsti limiti di altezza per il parcheggio.
- Supplemento per animali domestici: 65 USD ad animale, a notte
- Il check-in anticipato è a pagamento e soggetto a disponibilità
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Lavanderia a secco
Attività
Piscina
Campi da tennis
Spiaggia privata
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Immersioni subacquee
Windsurf
Ciclismo
Biliardo
Pesca
Minigolf
Area giochi
Canoa
Piscina bambini
Piscina scoperta
Piscina scoperta riscaldata
Musica dal vivo
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio valet
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Servizi
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Noleggio biciclette
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Barbiere/Estetista
Mini-club
Bar della piscina
Colazione in camera
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Wi-fi gratuito