Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary breakfast is included, with options available at the restaurant. Specific serving hours are not mentioned.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is until 13:00. Late check-out is available for a fee, subject to availability.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for a surcharge, operating within 10 km.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The property is located within a 10-minute drive of Nemesio Díez Stadium and Cyberbox, approximately 14.2 mi (22.9 km) from Centro Dinámico Pegaso, and 3.2 mi (5.1 km) from Monterrey Institute of Technology and Higher Education.

What are the policies for guests staying with children?

Up to 2 children 11 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

Best Western Toluca Hotel in Zinacantepec

Average nightly price at Best Western Toluca by month, last 12 months (USD)
Month	Average price
January	US$65
February	US$65
March	US$66
April	US$64
May	US$66
June	US$69
July	US$67
August	US$68
September	US$69
October	US$54
November	US$56
December	US$57

What guests think

At Best Western Toluca, travelers highlight friendly staff, solid cleanliness, plentiful parking, and especially a good breakfast, while noting the property is older and shows maintenance wear; location is convenient for Toluca and the road to the Nevado.

Recurring issues include slow or missing hot water, no elevator and limited accessibility, occasional reception delays, and restaurant or bar closures or slow service. Room comfort is mixed: some find beds very comfortable and spaces quiet, while others report hard mattresses, dated fixtures, humidity or odors, and noise from the street or the neighboring motel. Expect a practical stay with strong service and breakfast, but not modern facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are dated and need maintenance; parking is ample. Guests repeatedly mention there is no elevator and limited accessibility, and the restaurant or bar can be closed or slow.

Related guest reviews

10

Ana Maria

27 Oct 2024

·

Stayed 2 nights

No tienen elevador, pocas habitaciones sin tina, no es inclusivo con personas con discapacidades, el baño es pequeño y todo se moja, tarda en salir el agua caliente como 20 minutos y solo tienen para desayunar huevos lo único bueno es la atención ya que sus empleados son muy amables

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $69	9 $69	10 $64
11 $67	12 $62	13 $62	14 $62	15 $56	16 $67	17 $69
18 $65	19 $69	20 $78	21 $83	22 $78	23 $78	24 $83
25 $73	26 $62	27 $62	28 $63	29 $62	30 $67	31 $66

Su	Mo	Tu	We	Th	Fr	Sa
1 $72	2 $68	3 $68	4 $68	5 $68	6 $72	7 $67
8 $76	9 $67	10 $70	11 $68	12 $70	13 $74	14 $69
15 $75	16 $70	17 $70	18 $70	19 $70	20 $75	21 $67
22 $72	23 $66	24 $70	25 $70	26 $71	27 $77	28 $68
29 $72	30 $71

Prices for Best Western Toluca

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Guest reviews of Best Western Toluca

Who stays here?

What guests think

Property policies

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