Is parking available at the hotel?

Paid parking is available on-site.

What type of breakfast is offered?

Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee, approximately MXN 100 to 300 for adults and children.

Are pets allowed at the hotel?

Pets are not allowed, but service animals are permitted and exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in time starts at 3:00 PM and check-out time ends at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including a wheelchair-accessible public washroom and pool. Step-free entrances are available.

Where is the hotel located?

The hotel is located in Jocotepec, near the airport and on the waterfront, close to attractions such as Jesus Gonzalez Gallo Cultural Center and Lake Chapala.

Does the hotel have a swimming pool?

Yes, the hotel features 2 indoor pools, 5 outdoor pools, and a children's pool. The pools are operational year-round, with some seasonal availability.

Are children allowed at the hotel?

Children are welcome at the hotel. Up to 2 children aged 7 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Extra-person charges may apply, and the property has outdoor spaces that may not be suitable for children. It is recommended to contact the property prior to arrival to confirm accommodation suitability.

Hotel Balneario San Juan Cosala - Relaxing Getaway

Average nightly price at Hotel Balneario San Juan Cosalá by month, last 12 months (USD)
Month	Average price
January	US$151
February	US$143
March	US$146
April	US$141
May	US$147
June	US$152
July	US$184
August	US$183
September	US$183
October	US$136
November	US$135

What guests think

At Hotel Balneario San Juan Cosalá, guests praise the thermal pools, spa features, and family water areas, and generally find things clean, while several note dated rooms, limited parking, mixed service, and gaps like nonstandard air conditioning and no Wi‑Fi.

On-site dining is appreciated, though some wish for a nighttime restaurant. A few reviews cite early-morning or delayed pool cleaning that disrupted quiet or opening times. Best for travelers prioritizing hot springs and spa time over in-room frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Thermal pools, spa areas (including jacuzzis and temazcal) and family water features are the main draw and generally well kept. Some guests report limited parking and occasional timing issues with pool cleaning or early closures.

Related guest reviews

4

Tatiana

21 Mar 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

10

Roberto

23 Feb 2024

·

Stayed 1 night

No parking space. Have to walk .

8

Maria

10 Mar 2023

·

Stayed 1 night

Había muchas renovaciones y como el personal estaba ocupado en eso, no hacían la limpieza y mantenimiento de albercas a tiempo. El balneario abre a las 8 y terminaron de limpiar albercas a las 10. El personal fue muy muy amable, solo falta una mejor administración del tiempo. Las habitaciones muy cómodas

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10

elsa

17 Aug 2023

·

Stayed 2 nights

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.

10

Aida

11 Jan 2022

·

Stayed 1 night

ideal para disfrutar de aguas termales

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10

Laura

20 Mar 2024

·

Stayed 1 night

Las instalaciones del jacuzzi y temazcal. Excelentes

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8

Alfred

6 Dec 2024

·

Stayed 1 night

Parking was limited space, check out was an act of congress in the sense that I had to do a lot of steps. Room did not come with Air conditioning I had to pay extra for that. Staff at the counter were very low tone and I did not feel welcomed.

8

Margarita

16 Oct 2024

·

Stayed 2 nights

Warm pools

10

Heather

7 Nov 2025

·

Stayed 1 night

Very nice. Closed earlier than expected.

8

Mitzi

16 Mar 2024

·

Stayed 4 nights

Nice weekend getaway property. Great for families with children that can enjoy the water park features and pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the property as clean, including rooms and common areas. A few comments note pool cleaning schedules causing minor disruption.

Related guest reviews

4

Tatiana

21 Mar 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

8

Maria

10 Mar 2023

·

Stayed 1 night

Había muchas renovaciones y como el personal estaba ocupado en eso, no hacían la limpieza y mantenimiento de albercas a tiempo. El balneario abre a las 8 y terminaron de limpiar albercas a las 10. El personal fue muy muy amable, solo falta una mejor administración del tiempo. Las habitaciones muy cómodas

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8

Miguel Angel

7 Mar 2025

·

Stayed 2 nights

Hotel balneario muy caro para lo antiguo que está. Edo sí, muy limpio y Agua caliente muy rica

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8

Rosa Eugenia

14 Oct 2025

·

Stayed 2 nights

Luce Limpio pero las habitaciones ya lucen viejas y el costó es más caro que otras opciones más nuevas.

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10

JORGE LUIS

20 Oct 2022

·

Stayed 1 night

Excelente atención en general, limpieza, comodidad. Buenos precios de los alimentos, preparación en el momento. Instalaciones con buen mantenimiento, áreas comunes de buen gusto.

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10

elsa

17 Aug 2023

·

Stayed 2 nights

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.

4

Josef

8 Jun 2025

·

Stayed 2 nights

Muy limpio, muy lindo pero al saber que hicimos reservación con Expedia el trato fue diferente nos pusieron en una habitación muy lejos del acceso principal tuve que pagar extra en el frontdesk para que nos cambiaran a una habitación mas cerca ya que la que originalmente nos dieron no tenia refrigeración y en la plataforma decia que si había AC pero solo tenia un abanico de techo, aese hotel siempre llegabamos y hacíamos la reserva directo pero ahora que los hicimos atraves de expedia el trato fue pésimo

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8

CLAUDIA ELIZABETH

26 Dec 2021

·

Stayed 3 nights

BIEN CON TODOS LOS PROTOCOLOS DE COVID-19

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AI-generated summary based on recent guest reviews

Rooms

Rooms tend to be dated or basic; several guests said air conditioning is not standard or costs extra, and Wi‑Fi is unavailable. Some found the rooms comfortable enough for resting.

Related guest reviews

4

Tatiana

21 Mar 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

8

Maria

10 Mar 2023

·

Stayed 1 night

Había muchas renovaciones y como el personal estaba ocupado en eso, no hacían la limpieza y mantenimiento de albercas a tiempo. El balneario abre a las 8 y terminaron de limpiar albercas a las 10. El personal fue muy muy amable, solo falta una mejor administración del tiempo. Las habitaciones muy cómodas

Translate

8

Miguel Angel

7 Mar 2025

·

Stayed 2 nights

Hotel balneario muy caro para lo antiguo que está. Edo sí, muy limpio y Agua caliente muy rica

Translate

8

Rosa Eugenia

14 Oct 2025

·

Stayed 2 nights

Luce Limpio pero las habitaciones ya lucen viejas y el costó es más caro que otras opciones más nuevas.

Translate

10

elsa

17 Aug 2023

·

Stayed 2 nights

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.

8

Anna M.

29 Oct 2024

·

Stayed 1 night

My husband and I enjoyed the spa package. It’s great and very reasonable in price. The hotel is a bit expensive for condition of rooms. Restaurant and amenities are great!

4

Josef

8 Jun 2025

·

Stayed 2 nights

Muy limpio, muy lindo pero al saber que hicimos reservación con Expedia el trato fue diferente nos pusieron en una habitación muy lejos del acceso principal tuve que pagar extra en el frontdesk para que nos cambiaran a una habitación mas cerca ya que la que originalmente nos dieron no tenia refrigeración y en la plataforma decia que si había AC pero solo tenia un abanico de techo, aese hotel siempre llegabamos y hacíamos la reserva directo pero ahora que los hicimos atraves de expedia el trato fue pésimo

Translate

8

Alfred

6 Dec 2024

·

Stayed 1 night

Parking was limited space, check out was an act of congress in the sense that I had to do a lot of steps. Room did not come with Air conditioning I had to pay extra for that. Staff at the counter were very low tone and I did not feel welcomed.

6

Alondra

16 Feb 2023

·

Stayed 1 night

I was not expecting to pay more money to have access to a room for my mother an 83 year old woman who can't go upstairs. I was very disappointed to have to pay extra money for having a guest with disabilities.

8

José Luis

3 Feb 2022

·

Stayed 2 nights

I liked the closeness og the spa. To the lagoon. No wifi

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Service

Feedback is mixed: some mention friendly, attentive staff, while others cite unwelcoming front desk interactions, slow or complicated checkout and deposit returns, extra charges, and poorer treatment when booking via third parties.

Related guest reviews

4

Tatiana

21 Mar 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

6

Maria

11 Jul 2024

·

Stayed 1 night

Took very long to get deposit back

8

Maria

10 Mar 2023

·

Stayed 1 night

Había muchas renovaciones y como el personal estaba ocupado en eso, no hacían la limpieza y mantenimiento de albercas a tiempo. El balneario abre a las 8 y terminaron de limpiar albercas a las 10. El personal fue muy muy amable, solo falta una mejor administración del tiempo. Las habitaciones muy cómodas

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6

Heiny Judith

19 May 2024

·

Stayed 4 nights

The water in pools was always warm and the weather was always over 95 degrees. Staff was not friendly.

10

JORGE LUIS

20 Oct 2022

·

Stayed 1 night

Excelente atención en general, limpieza, comodidad. Buenos precios de los alimentos, preparación en el momento. Instalaciones con buen mantenimiento, áreas comunes de buen gusto.

Translate

4

Josef

8 Jun 2025

·

Stayed 2 nights

Muy limpio, muy lindo pero al saber que hicimos reservación con Expedia el trato fue diferente nos pusieron en una habitación muy lejos del acceso principal tuve que pagar extra en el frontdesk para que nos cambiaran a una habitación mas cerca ya que la que originalmente nos dieron no tenia refrigeración y en la plataforma decia que si había AC pero solo tenia un abanico de techo, aese hotel siempre llegabamos y hacíamos la reserva directo pero ahora que los hicimos atraves de expedia el trato fue pésimo

Translate

8

Alfred

6 Dec 2024

·

Stayed 1 night

Parking was limited space, check out was an act of congress in the sense that I had to do a lot of steps. Room did not come with Air conditioning I had to pay extra for that. Staff at the counter were very low tone and I did not feel welcomed.

8

ANA KARINA

8 May 2022

·

Stayed 2 nights

La señorita que se encuentra en el check outnmuy desagradable y prepotente.

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6

Alondra

16 Feb 2023

·

Stayed 1 night

I was not expecting to pay more money to have access to a room for my mother an 83 year old woman who can't go upstairs. I was very disappointed to have to pay extra money for having a guest with disabilities.

4

alejandra elizabeth

6 May 2024

·

Stayed 2 nights

Lo que no me gustó es que la entrada es muy tarde y la entrega muy temprano

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Location

Not enough information in reviews.

Related guest reviews

4

Tatiana

21 Mar 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

10

elsa

17 Aug 2023

·

Stayed 2 nights

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.

8

José Luis

3 Feb 2022

·

Stayed 2 nights

I liked the closeness og the spa. To the lagoon. No wifi

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining is viewed positively overall, with fair prices and food made to order, though a nighttime restaurant is missing.

Related guest reviews

4

Tatiana

21 Mar 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

10

JORGE LUIS

20 Oct 2022

·

Stayed 1 night

Excelente atención en general, limpieza, comodidad. Buenos precios de los alimentos, preparación en el momento. Instalaciones con buen mantenimiento, áreas comunes de buen gusto.

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8

Anna M.

29 Oct 2024

·

Stayed 1 night

My husband and I enjoyed the spa package. It’s great and very reasonable in price. The hotel is a bit expensive for condition of rooms. Restaurant and amenities are great!

10

Luisa Rebeca

5 Sept 2025

·

Stayed 1 night

Solo les falta un restaurante nocturno

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $203	13 $202	14 $204	15 $203	16 $201	17
18 $198	19 $199	20 $203	21 $201	22 $201	23 $204	24
25 $202	26 $205	27 $203	28 $203	29 $209	30 $203	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $203	2 $203	3 $203	4 $212	5 $205	6 $202	7
8 $203	9 $203	10 $203	11 $201	12 $203	13	14
15	16 $209	17 $203	18 $203	19 $205	20 $201	21
22 $212	23 $201	24 $203	25 $205	26 $202	27 $206	28
29 $203	30 $203

Hotel Balneario San Juan Cosalá

Prices for Hotel Balneario San Juan Cosalá

Monthly average prices

About this property

Location

Room options

Double Two Double Beds

Quadruple Comfort

Double Lake View

Guest reviews of Hotel Balneario San Juan Cosalá

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about Hotel Balneario San Juan Cosalá

Prices for upcoming dates