Is parking available at the property?

Self parking is available on-site for a fee of ZAR 50.00 per day. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

Complimentary breakfast is provided, and it is available for up to 2 adults sharing a guestroom. Additional guests will incur breakfast fees. Specific serving hours are not mentioned.

Are pets allowed at the property?

No pets are allowed at this property, including service animals.

What are the check-in and check-out times?

Check-in time is from 14:00, and check-out time is until 11:00. Early check-in and late check-out may be available for an additional fee, and guests can request this at the front desk.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of ZAR 900 per vehicle, accommodating a maximum of 3 passengers. Guests must arrange the transfer at least 72 hours prior to arrival.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the business district of uMhlanga, within a 10-minute drive of Umhlanga Rocks Beach and KwaZulu-Natal Sharks Board. It is approximately 0.7 miles from Umhlanga Hospital and Gateway Theatre of Shopping, with King Shaka International Airport being about 19.2 km away.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

What are the policies regarding children staying at the property?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies for extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.

Holiday Inn Express Durban - Umhlanga Hotel

Average nightly price at Holiday Inn Express Durban - Umhlanga by IHG by month, last 12 months (USD)
Month	Average price
January	$88
February	$78
March	$79
April	$80
May	$79
June	$82
July	$90
August	$89
September	$87
October	$73
November	$75
December	$89

What guests think

Reviews of Holiday Inn Express Durban - Umhlanga by IHG highlight friendly, helpful staff and generally comfortable rooms, with many guests praising the breakfast and value, plus a convenient, quiet location suited to both business and leisure.

Housekeeping is widely praised for thoroughness, though a few guests reported late or inconsistent cleaning and worn towels. Some noted small room layouts, limited or faulty TV channels, weak shower pressure, and occasional noise, including from the generator or thin walls. Public spaces like the pool and bar areas are pleasant, while parking costs and vegetarian breakfast variety drew mixed feedback. Expect a solid, good value stay with comfortable basics and occasional minor drawbacks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and bar areas are pleasant. Parking feedback is mixed on cost, and while backup power is available, one guest reported generator noise.

Related guest reviews

8

Stuart

Jul 24, 2023

·

Stayed 4 nights

The check-in was delayed and not very pleasant due to deposit issue, but staff throughout were helpful and friendly. This Hotel offers good location, decent services and comfortable rooms for best value in this area. Breakfasts are above average for this type of hotel and pool area is pleasant. If you are looking for a nice Hotel and don't want to break the bank, then this Hotel is ideal.

8

Gavin

May 12, 2023

·

Stayed 6 nights

Generator was loud impacting sleep Would love an outsourced link service for laundry ( ironing shirts etc.) Clean, spacious, friendly staff, property offering more than its 3 stars, good value

8

Vusisizwe

Oct 20, 2023

·

Stayed 2 nights

Love this hotel. Perfectly priced. On the edge of the precinct, so there is very little to no noise. Food is always great. Even though we were early, staff assisted with WiFi. And I worked from the pool area. Day later, sat in the bar area and watched WC rugby. Joined by three foreign gentlemen who sail boats.

10

Dawn

Oct 16, 2025

·

Stayed 2 nights

very healthy. i did not visit the pool

8

MORRIS

Jul 22, 2024

·

Stayed 2 nights

,Great for business travelers convenient location, wifi and no loss of power.

8

Stefan

Dec 13, 2022

·

Stayed 4 nights

The television channels were real bad,only about 8 channels (actually only 6 channels) to view and mostly all of them was real worthless. Worst of all is that 3 of the channels are exactly the same one, i tried to search for something else but the hotel obviously subscribed to the cheapest option available. They also claim that the rooms are soundproof..... but it's not true, i could hear everything going on in the rooms on either side and in the hallway too. Had to pay extra for on site parking as well. That's all i can complain about, the staff was all very friendly and the breakfast was good.

6

Neresha

Dec 20, 2023

·

Stayed 17 nights

Great location Great free parking onsite or at Gateway parking Poor room cleaning service Towels need replacing-old and tired No shower cap, no sanitary bag, no shampoo and conditioner Rooms are cramped and tiny

10

Dexter

Nov 5, 2025

·

Stayed 4 nights

Rooms are comfortable and clean, hotel facilities are good. But best of all are the staff - from the cleaners to the restaurant staff to the reception staff. They are friendly and professional and go out of their way to help you. I’ll definitely be back.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean or spotless. A few guests noted late or inconsistent housekeeping and occasional issues like worn towels or a damp smell.

Related guest reviews

10

Maseru

Dec 31, 2025

·

Stayed 5 nights

Breakfast and clean roo

10

Gerald

Feb 13, 2024

·

Stayed 4 nights

The entire facility was in pristine condition. And the staff was very accommodating.

10

Andreas

Feb 13, 2026

·

Stayed 6 nights

Rent och fint rum. Väldigt trevlig personal!

Translate

8

Ahmed

Dec 2, 2024

·

Stayed 8 nights

All staff very courteous , friendly and helpful. Very nice breakfast. Very clean place and surrounding . Will definetly come again.

10

EW

Oct 30, 2025

·

Stayed 2 nights

Spotless rooms and great service

8

zandile

Dec 23, 2025

·

Stayed 3 nights

It was ok, they clean very late

10

RICHARD

Nov 18, 2025

·

Stayed 3 nights

Had a fantastic time staying at the holiday inn rooms were very clean.Staff was more than friendly and great customer service definitely stay again

6

Marc

Dec 28, 2022

·

Stayed 1 night

Stayed at the same hotel on two different days within the same week - enjoyed the first stay - everything was good - however on the second stay the room smelled of mould or damp - bed was very umcomfortable could feel the springs on the mattress - otherwise the room was neat and claen - carpets look rather old - staff was excellent and friendly - rooms made up in time - breakfast was excellent

6

Neresha

Dec 20, 2023

·

Stayed 17 nights

Great location Great free parking onsite or at Gateway parking Poor room cleaning service Towels need replacing-old and tired No shower cap, no sanitary bag, no shampoo and conditioner Rooms are cramped and tiny

10

Dexter

Nov 5, 2025

·

Stayed 4 nights

Rooms are comfortable and clean, hotel facilities are good. But best of all are the staff - from the cleaners to the restaurant staff to the reception staff. They are friendly and professional and go out of their way to help you. I’ll definitely be back.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many found rooms comfortable and suitable for business stays. Some reported small layouts, uncomfortable or dated bedding, limited or faulty TV channels, weak shower pressure, and noise from generators or thin walls.

Related guest reviews

8

Gavin

May 12, 2023

·

Stayed 6 nights

Generator was loud impacting sleep Would love an outsourced link service for laundry ( ironing shirts etc.) Clean, spacious, friendly staff, property offering more than its 3 stars, good value

8

Feroze

Aug 25, 2024

·

Stayed 5 nights

I had an exceptional stay.staff were excellent and friendly. Only glitch is the shower,very slow water coming through needs to be checked

8

Salmon Jacobus

Nov 30, 2023

·

Stayed 2 nights

Bed and pillows not very good, need replacing.

10

Claudia

Jun 9, 2023

·

Stayed 1 night

Great stay. Clean comfortable room, very fast check-in (always a plus) and yummy breakfast buffet. Perfect for business trips.

6

Fatima

Feb 27, 2025

·

Stayed 1 night

Our stay was average. There was no room service and the TV did not work.

8

MORRIS

Jul 22, 2024

·

Stayed 2 nights

,Great for business travelers convenient location, wifi and no loss of power.

8

Stefan

Dec 13, 2022

·

Stayed 4 nights

The television channels were real bad,only about 8 channels (actually only 6 channels) to view and mostly all of them was real worthless. Worst of all is that 3 of the channels are exactly the same one, i tried to search for something else but the hotel obviously subscribed to the cheapest option available. They also claim that the rooms are soundproof..... but it's not true, i could hear everything going on in the rooms on either side and in the hallway too. Had to pay extra for on site parking as well. That's all i can complain about, the staff was all very friendly and the breakfast was good.

8

lorna

Aug 26, 2025

·

Stayed 4 nights

Better wifi

6

Marc

Dec 28, 2022

·

Stayed 1 night

Stayed at the same hotel on two different days within the same week - enjoyed the first stay - everything was good - however on the second stay the room smelled of mould or damp - bed was very umcomfortable could feel the springs on the mattress - otherwise the room was neat and claen - carpets look rather old - staff was excellent and friendly - rooms made up in time - breakfast was excellent

10

Dexter

Nov 5, 2025

·

Stayed 4 nights

Rooms are comfortable and clean, hotel facilities are good. But best of all are the staff - from the cleaners to the restaurant staff to the reception staff. They are friendly and professional and go out of their way to help you. I’ll definitely be back.

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AI-generated summary based on recent guest reviews

Service

Service is a standout, with numerous mentions of friendly, attentive, and professional staff across departments. A delayed check in due to a deposit process was noted, but staff remained helpful.

Related guest reviews

10

Zukiswa

Apr 24, 2025

·

Stayed 1 night

Friendly and smiling staff . Completely blown away with excellent servce

8

Stuart

Jul 24, 2023

·

Stayed 4 nights

The check-in was delayed and not very pleasant due to deposit issue, but staff throughout were helpful and friendly. This Hotel offers good location, decent services and comfortable rooms for best value in this area. Breakfasts are above average for this type of hotel and pool area is pleasant. If you are looking for a nice Hotel and don't want to break the bank, then this Hotel is ideal.

10

EW

Oct 30, 2025

·

Stayed 2 nights

Spotless rooms and great service

10

RICHARD

Nov 18, 2025

·

Stayed 3 nights

Had a fantastic time staying at the holiday inn rooms were very clean.Staff was more than friendly and great customer service definitely stay again

10

NGONILE

Jun 9, 2025

·

Stayed 3 nights

Very attentive staff, thank you.

10

Reshma

Feb 10, 2025

·

Stayed 1 night

Excellent service at the front desk! Breakfast was great.

10

ANANDHAN

Aug 29, 2025

·

Stayed 11 nights

I was very impressed by the staff during my stay at the Holiday Inn Express Durban. Each and every staff member we interacted with was super friendly and very helpful. I have stayed in many hotels previously however must say this was the best service I experienced in a longs time. Thank you for making my 2 weeks stay with my mum so welcoming

10

Ekow

Oct 10, 2025

·

Stayed 3 nights

Excellent service

10

Zama-Zulu

Sep 5, 2025

·

Stayed 1 night

My stay at Holiday inn was excellent and the staff was very friendly.

10

Dexter

Nov 5, 2025

·

Stayed 4 nights

Rooms are comfortable and clean, hotel facilities are good. But best of all are the staff - from the cleaners to the restaurant staff to the reception staff. They are friendly and professional and go out of their way to help you. I’ll definitely be back.

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AI-generated summary based on recent guest reviews

Location

Location is praised as convenient, quiet, and safe, with easy access around Umhlanga. Suitable for business stays.

Related guest reviews

8

Abdul

May 24, 2023

·

Stayed 3 nights

Great location, friendly staff, good ambience, clean and safe hotel.

8

Stuart

Jul 24, 2023

·

Stayed 4 nights

The check-in was delayed and not very pleasant due to deposit issue, but staff throughout were helpful and friendly. This Hotel offers good location, decent services and comfortable rooms for best value in this area. Breakfasts are above average for this type of hotel and pool area is pleasant. If you are looking for a nice Hotel and don't want to break the bank, then this Hotel is ideal.

8

Chisenga

Nov 2, 2023

·

Stayed 2 nights

Enjoyed the stay at Holiday Inn Umhlanga in a quiet safe, quiet and walkable neighbourhood of South Africa.

8

Vusisizwe

Oct 20, 2023

·

Stayed 2 nights

Love this hotel. Perfectly priced. On the edge of the precinct, so there is very little to no noise. Food is always great. Even though we were early, staff assisted with WiFi. And I worked from the pool area. Day later, sat in the bar area and watched WC rugby. Joined by three foreign gentlemen who sail boats.

8

MORRIS

Jul 22, 2024

·

Stayed 2 nights

,Great for business travelers convenient location, wifi and no loss of power.

6

Neresha

Dec 20, 2023

·

Stayed 17 nights

Great location Great free parking onsite or at Gateway parking Poor room cleaning service Towels need replacing-old and tired No shower cap, no sanitary bag, no shampoo and conditioner Rooms are cramped and tiny

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently praised for quality. Some guests wanted more vegetarian options.

Related guest reviews

10

Maseru

Dec 31, 2025

·

Stayed 5 nights

Breakfast and clean roo

8

Stuart

Jul 24, 2023

·

Stayed 4 nights

The check-in was delayed and not very pleasant due to deposit issue, but staff throughout were helpful and friendly. This Hotel offers good location, decent services and comfortable rooms for best value in this area. Breakfasts are above average for this type of hotel and pool area is pleasant. If you are looking for a nice Hotel and don't want to break the bank, then this Hotel is ideal.

10

Tshepiso

Jun 30, 2025

·

Stayed 2 nights

My 2 nights were great, my family enjoyed a lot. Just breakfast on Saturday was times but it was great in all

10

Elise

Jun 23, 2025

·

Stayed 1 night

It was my first time at the hotel and it exceeded my expectations. Staff were super friendly, the room was very clean and breakfast was delicious.

8

Vusisizwe

Oct 20, 2023

·

Stayed 2 nights

Love this hotel. Perfectly priced. On the edge of the precinct, so there is very little to no noise. Food is always great. Even though we were early, staff assisted with WiFi. And I worked from the pool area. Day later, sat in the bar area and watched WC rugby. Joined by three foreign gentlemen who sail boats.

8

Ahmed

Dec 2, 2024

·

Stayed 8 nights

All staff very courteous , friendly and helpful. Very nice breakfast. Very clean place and surrounding . Will definetly come again.

10

Anthony

Aug 3, 2023

·

Stayed 4 nights

Stayed here for four nights. Staff are friendly. Hotel is of a good standard for the price paid. Good breakfast included to

10

Romy

Nov 2, 2023

·

Stayed 1 night

The staff were extremely helpful and very good.Breakfast was really top notch.

10

AJAY

Feb 17, 2024

·

Stayed 3 nights

Need to have more option for breakfast. there is very limited option for vegetarian guest. Need to improvise breakfast verity.

10

Reshma

Feb 10, 2025

·

Stayed 1 night

Excellent service at the front desk! Breakfast was great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $82	13 $82	14 $84	15 $121	16 $82	17 $80
18 $80	19 $80	20 $82	21 $82	22 $83	23 $81	24 $82
25 $82	26 $81	27 $78	28 $78	29 $82	30 $82	31 $83

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $82	3 $82	4 $83	5 $83	6 $83	7 $83
8 $83	9 $84	10 $83	11 $83	12 $83	13 $83	14 $83
15 $83	16 $83	17 $83	18 $84	19 $83	20 $83	21 $83
22 $83	23 $83	24 $83	25 $83	26 $83	27 $84	28 $83
29 $83	30 $76

Holiday Inn Express Durban - Umhlanga by IHG

Prices for Holiday Inn Express Durban - Umhlanga by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds, Ocean View

Standard Room, 2 Twin Beds, Balcony, Ocean View

Standard Room, 1 Double Bed with Sofa Bed, Ocean View

Standard Room

Standard Room, 1 Double Bed with Sofa Bed

Standard Room, 2 Twin Beds

Standard Room, 1 Double Bed with Sofa Bed, Smoking, Ocean View

Standard Room, 2 Twin Beds, Smoking, Ocean View

Standard Room, 2 Twin Beds, Smoking, Balcony

Standard Room, 2 Twin Beds, Balcony

Standard Room, 2 Twin Beds, Accessible

Standard Room, 2 Twin Beds, Accessible, Smoking

Standard Room, 2 Twin Beds, Smoking

Standard Room, 1 Double Bed with Sofa Bed, Smoking

Standard Room, 1 Double Bed, Balcony, Ocean View

Standard Room, 2 Twin Beds, Smoking, Ocean View (Balcony)

Guest reviews of Holiday Inn Express Durban - Umhlanga by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Durban - Umhlanga by IHG

Considering this hotel for your Umhlanga Ridge trip?

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