Name: Hilton Garden Inn Umhlanga Arch
Address: 1 Ncondo Place, Umhlanga Ridge, Umhlanga Ridge, uMhlanga, Ethekwini, South Africa, Umhlanga Ridge, KwaZulu-Natal, South Africa
Rating: 8.67

Guest reviews

8.7

Fabulous

Based on 1,804 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Guests describe Hilton Garden Inn Umhlanga Arch as modern and generally very clean, praising friendly, professional staff, comfortable rooms with good views, and enjoyable on-site dining, while several also highlight family-friendly amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

PETRUS

Apr 27, 2026

·

Stayed 2 nights

What an amazing stay. Propery excellent maintained and the staff was sooo friendly and amazing . Best stay in a very ling time well done guys

10

Ahmad

Apr 5, 2026

·

Stayed 2 nights

All good

2

Romolla

Apr 5, 2026

·

Stayed 1 night

I am so very disappointed in the late responses from this hotel. I had a medical emergency and admitted into hospital at the very last moment as I was suffering from chest pains, and had to undergo urgent bloods and ecg and hotels.com tried numerous times to contact the hotel to advise that this was emergency case. Asked for me to reschedule or cancel, the hotel did not answer nor respond to any request on the day and the day after responded to state that they won’t accept a cancellation and I forfeit my night whilst I understand cancellation policy, this was my preferred hotel of choice and I find their response and not understanding to this very poor service delivery. There should have been some human thought put into this I have hospital and medical records and really the only hotel that I have been so disappointed

10

Dumi

Mar 8, 2026

·

Stayed 2 nights

Spotless

10

Marco

Feb 10, 2026

·

Stayed 3 nights

Great

1 Ncondo Place, Umhlanga Ridge, Umhlanga Ridge, uMhlanga, Ethekwini, South Africa

Location

Located in uMhlanga, Hilton Garden Inn Umhlanga Arch is in the business district, a 2-minute drive from Gateway Theatre of Shopping and 11 minutes from Umhlanga Rocks Beach. This hotel is 7 mi (11.3 km) from Golden Mile and 7.2 mi (11.6 km) from Umdloti Beach.

KwaZulu-Natal Sharks Board(0.3 miles)

Umhlanga Hospital(0.4 miles)

Gateway Theatre of Shopping(0.5 miles)

Ster-Kinekor Gateway(0.7 miles)

Oceans Mall(0.8 miles)

Whalebone Pier(1.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, covered self-parking is available at a fee of ZAR 50.00 per day. Parking is secured and wheelchair accessible. Reservations are not required.

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately ZAR 230 for adults and ZAR 115 for children.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, airport shuttle services are available for a surcharge of ZAR 350 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details before travel to arrange the transfer.

The property offers several accessibility features including elevators, step-free entrances, wheelchair-accessible facilities, and a wheelchair-accessible pool. The registration desk and on-site restaurant are also wheelchair accessible.

The hotel is located in the business district of uMhlanga, just a 2-minute drive from Gateway Theatre of Shopping and 11 minutes from Umhlanga Rocks Beach. It is approximately 7 miles from Golden Mile and 7.2 miles from Umdloti Beach.

Yes, there is an outdoor swimming pool available for guests. Pool access is available from 9:00 AM to 6:00 PM.

Children are welcome at the property. There is no charge for children under a certain age when staying with an adult.

Hilton Garden Inn Umhlanga Arch

Amenities

Property description