Mama Shelter Roma
US$173
/ night
Avg. for November
Prices for Mama Shelter Roma
Select dates to see prices and availability
US$173
/ night
Avg. for November
Monthly average prices
Nightly prices at Mama Shelter Roma average US$139 in the cheapest month (January) and US$358 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$139 |
| February | US$151 |
| March | US$216 |
| April | US$306 |
| May | US$358 |
| June | US$296 |
| July | US$206 |
| August | US$159 |
| September | US$264 |
| October | US$292 |
| November | US$173 |
| December | US$159 |
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Nov · US$173
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Most expensive: May (~US$358)
Cheapest: January (~US$139)
About this property
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet a...
Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Limited parking is available onsite.
Dining
Satisfy your appetite at Winter Garden, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 217 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Mama Shelter Roma , you'll be centrally located in Rome, within a 5-minute drive of St. Peter's Basilica and Villa Borghese. This family-friendly hotel is 0.6 mi (1 km) from Vatican Museums and 2.3 mi (3.6 km) from Campo de' Fiori.
What's nearby
Vatican Gardens(0.6 Miles)
Vatican Museums(0.6 Miles)
Monte Mario(0.7 Miles)
Piazzale Clodio(0.8 Miles)
Via Cola di Rienzo(0.9 Miles)
St. Peter's Basilica(0.9 Miles)
San Carlo di Nancy Hospital(1 Miles)
Apostolic Palace(1.1 Miles)
St. Peter's Square(1.1 Miles)
Villa Doria Pamphili(1.2 Miles)
Sistine Chapel(1.3 Miles)
Governor's Palace of the Vatican City State(1.3 Miles)
Corso Vittorio Emanuele II(1.4 Miles)
Tiber River(1.5 Miles)
Castel Sant'Angelo(1.5 Miles)
Ciampino Airport (CIA)(21 Miles)
Fiumicino - Leonardo da Vinci Intl. Airport (FCO)(17.5 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Dry cleaning
Housekeeping
Location
Via Luigi Rizzo 20, Trionfale, Rome, Italy
Vatican Gardens (0.6 Miles)
Vatican Museums (0.6 Miles)
Monte Mario (0.7 Miles)
Piazzale Clodio (0.8 Miles)
Via Cola di Rienzo (0.9 Miles)
St. Peter's Basilica (0.9 Miles)
Room options
11
Room, 1 Double Bed (Large Mama)
Room details
1 Double Bed
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Room, 1 Double Bed (Medium Mama)
Room details
1 Double Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Family Room, 1 Double Bed, Terrace
Room details
1 Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
10
Room, 1 Double Bed, Balcony (Medium Mama)
Room details
1 Double Bed
Sleeps 2
226 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
9
Triple Room, 1 Double Bed with Sofa Bed (Large Mama)
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Family Room, 1 Double Bed with Sofa Bed (Xl Mama)
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
431 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Room, 1 Queen Bed, Balcony (Large Mama)
Room details
1 Large Double Bed
Sleeps 2
280 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
8
Room ((Medium Mama Double Accessible))
Room details
1 Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Mama Shelter Roma
8.6
Fabulous
Based on 1,005 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers describe Mama Shelter Roma as a stylish, lively hotel with very friendly staff, comfortable beds, and a handy location near the Vatican and Cipro metro, though it sits away from Rome’s busiest sights and nightlife.
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What guests think
Travellers describe Mama Shelter Roma as a stylish, lively hotel with very friendly staff, comfortable beds, and a handy location near the Vatican and Cipro metro, though it sits away from Rome’s busiest sights and nightlife.
Facilities include a rooftop bar and an indoor spa, pool and gym, but access often requires booking and occasional closures or crowds are reported. Rooms feel modern and comfortable, though some are small or face A/C, water‑pressure, noise, or minor maintenance issues. Breakfast earns frequent praise despite coffee bottlenecks, while dining quality and speed vary and there is no room service or in‑room coffee; toiletries may be limited. Expect a fun base near the Vatican with lively spaces and a few operational trade‑offs.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop bar and on-site restaurants draw a lively crowd, though service can be slow and prices feel high to some. The indoor pool, spa/sauna and gym require advance booking, were sometimes closed or crowded/noisy; parking and arcade games are available.
Related guest reviews
8
Amanda
18 Nov 2025
·
Stayed 3 nights
Friendly, quirky hotel with lovely vibe - added benefit of an indoor pool and sauna but needed to reserve couple of hours in advance so only used once
Friendly, quirky hotel with lovely vibe - added benefit of an indoor pool and sauna but needed to reserve couple of hours in advance so only used once
8
Jim
21 Aug 2025
·
Stayed 3 nights
Nice hotel, front desk staff are exceptional and helpful. Rooftop bar staff are rude and slow and don't care if you're served. The breakfast is good but is disorganized with ine barista trying to serve hundreds.
Nice hotel, front desk staff are exceptional and helpful. Rooftop bar staff are rude and slow and don't care if you're served. The breakfast is good but is disorganized with ine barista trying to serve hundreds.
10
alex
24 Sept 2025
·
Stayed 7 nights
Eveyone was very welcoming ! The staff was really nice and the food options were great! Really enjoyed our stay in Rome! The parking garage was safe as well!
Eveyone was very welcoming ! The staff was really nice and the food options were great! Really enjoyed our stay in Rome! The parking garage was safe as well!
8
Erén
28 Jul 2025
·
Stayed 4 nights
Mama Shelter aims that guests feel nurtured, taken care of and inspired, yet I think there are some problems with the concept that I couldn't quite understand. No room service. They cannot deliver pizza from the restaurant down below although the QR code menus are presented within the room. Confusing. Pool/gym area needs to be booked in advance. (It felt like I was the only one showing up with an actual booking as families overcrowded the gym and pool) A critical note: The pool was the main reason I booked Mama Shelter, but was disappointed as it didn't give that "exclusive" feeling as advertised due to kids screaming and playing in the pool. As the area is indoors, there is a lot of echo and it gets noisier. An important heads-up for those considering booking here. Although I know this is not an adults-only hotel, I feel like kids should not be without parental control in the pool area, or some hours can be reserved for kids to make it more exclusive for other guests. A big plus: The staff working at the reception and at the rooftop bar are absolute professionals. Everything got handled quite well, they know. wheat they are doing. All in all, I enjoyed my stay, yet it was different than what I expected of the whole experience.
Mama Shelter aims that guests feel nurtured, taken care of and inspired, yet I think there are some problems with the concept that I couldn't quite understand. No room service. They cannot deliver pizza from the restaurant down below although the QR code menus are presented within the room. Confusing. Pool/gym area needs to be booked in advance. (It felt like I was the only one showing up with an actual booking as families overcrowded the gym and pool) A critical note: The pool was the main reason I booked Mama Shelter, but was disappointed as it didn't give that "exclusive" feeling as advertised due to kids screaming and playing in the pool. As the area is indoors, there is a lot of echo and it gets noisier. An important heads-up for those considering booking here. Although I know this is not an adults-only hotel, I feel like kids should not be without parental control in the pool area, or some hours can be reserved for kids to make it more exclusive for other guests. A big plus: The staff working at the reception and at the rooftop bar are absolute professionals. Everything got handled quite well, they know. wheat they are doing. All in all, I enjoyed my stay, yet it was different than what I expected of the whole experience.
8
Barbara
28 Aug 2024
·
Stayed 3 nights
The property was lovely And for the most part staff was friendly and likable, but we chose it for the amenities which included the spa and pool. During our four day stay, we were only able to secure one single one hour slot for swimming at the pool. And there were so many children there In the tiny space that it was thoroughly unenjoyable.
The property was lovely And for the most part staff was friendly and likable, but we chose it for the amenities which included the spa and pool. During our four day stay, we were only able to secure one single one hour slot for swimming at the pool. And there were so many children there In the tiny space that it was thoroughly unenjoyable.
8
Emma
13 Feb 2024
·
Stayed 4 nights
Mama Shelter Roma was a great place to stay - right next to Cipro Metro which is easy to access the rest of the city and only a 10 minute walk from the Vatican Museum. The Hotel was clean and friendly. Pizza was fab, the menu of the Garden restaurant was a little lacking and a little disappointing. A little frustrated to find out you had to book a timing for the swimming pool and that all of the top deck was locked up for winter. Otherwise a great stay in a very affordable set up
Mama Shelter Roma was a great place to stay - right next to Cipro Metro which is easy to access the rest of the city and only a 10 minute walk from the Vatican Museum. The Hotel was clean and friendly. Pizza was fab, the menu of the Garden restaurant was a little lacking and a little disappointing. A little frustrated to find out you had to book a timing for the swimming pool and that all of the top deck was locked up for winter. Otherwise a great stay in a very affordable set up
8
Andrew
7 May 2025
·
Stayed 3 nights
The inside was very neat. However i am still unsure if this was a family hotel or love hotel. There were lots of kids but the lobby had a kinky toy box you could buy and the TV had XXX pages you could press when just trying to access the free movies. The A/C would not work half the time even after trying to bring someone to take a look it was either 19 c or 26 c. Room was smaller than expected but I liked how the tv could come out and the bathroom was a decent size the pool was neat but im still confused about the reserved times when everyone showed up at the same time anyways. My main downside was while it was very convienent to have underground parking there was netting to keep the pigeons out but all it did was lock them in so our car got covered in poop and there were multiple dead pigeons hanging from the netting. Hotel was clean besides parking garage, staff was friendly, dinner was great. Conveniently located close to Metro.
The inside was very neat. However i am still unsure if this was a family hotel or love hotel. There were lots of kids but the lobby had a kinky toy box you could buy and the TV had XXX pages you could press when just trying to access the free movies. The A/C would not work half the time even after trying to bring someone to take a look it was either 19 c or 26 c. Room was smaller than expected but I liked how the tv could come out and the bathroom was a decent size the pool was neat but im still confused about the reserved times when everyone showed up at the same time anyways. My main downside was while it was very convienent to have underground parking there was netting to keep the pigeons out but all it did was lock them in so our car got covered in poop and there were multiple dead pigeons hanging from the netting. Hotel was clean besides parking garage, staff was friendly, dinner was great. Conveniently located close to Metro.
8
Cillian
21 Mar 2025
·
Stayed 4 nights
Great cafes nearby, right next to Cipro station, walking distance to Vatican and beyond. Rooms are small (medium mama) but practical and functional. Pool is a large bath, more than 6 people and it feels akward, steam room wasn’t working.
Great cafes nearby, right next to Cipro station, walking distance to Vatican and beyond. Rooms are small (medium mama) but practical and functional. Pool is a large bath, more than 6 people and it feels akward, steam room wasn’t working.
8
Elizabeth
20 Jun 2024
·
Stayed 2 nights
The breakfast buffet was pretty good. The prices for drinks up on the terrace were a trifle high IMO. We booked this hotel specifically for the pool so that our granddaughter could enjoy it, however, it was undergoing maintenance. They did upgrade our rooms, which was a nice touch.
The breakfast buffet was pretty good. The prices for drinks up on the terrace were a trifle high IMO. We booked this hotel specifically for the pool so that our granddaughter could enjoy it, however, it was undergoing maintenance. They did upgrade our rooms, which was a nice touch.
10
Will
26 May 2025
·
Stayed 4 nights
This hotel is great value and really vibie. Staff were great beds where comfy and the decor was ace, my only notes would be that the lack of tea and coffee making facilities in the rooms made it hard to tempt my significant other out of bed in the morning. The other thing, and this was weird. If went to the main bar on floor one they would send you to the roof bar on the sixth floor and if you went to the roof bar they would send you too the main bar. We were there for four nights and this happened most days at least once.
This hotel is great value and really vibie. Staff were great beds where comfy and the decor was ace, my only notes would be that the lack of tea and coffee making facilities in the rooms made it hard to tempt my significant other out of bed in the morning. The other thing, and this was weird. If went to the main bar on floor one they would send you to the roof bar on the sixth floor and if you went to the roof bar they would send you too the main bar. We were there for four nights and this happened most days at least once.
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is praised, with many noting tidy rooms and public areas. However, several reviews mention missed housekeeping, bathroom odors or ants, and poorly maintained or dirty pool/parking areas.
Related guest reviews
4
Richard
19 Aug 2023
·
Stayed 3 nights
The room was comfortable and very clean, and has free porn, lol, so no complaints there, but the public areas are very neglected. The pool, for example, was full of chipped/broken/missing tiles and the water was absolutely filthy. There were wet towels strewn about the place and some kind of brown something smeared on one of the handrails into the pool *shudders* for two days(!). The fact that you have to book a slot to use said pool, and gym, is very weird, as it's completely unmanned. Nobody seems to care about what goes on down there and when asking for towels, because they'd all been used, 30 minutes (half of our apparent time-slot) was wasted waiting for them. Another very weird thing is the restaurant/bar being roped off in the evenings. Staff can, but guests can't access them from the lobby like they can during the day and have to instead walk out of the hotel, around to the front and then go in, reversing the trip with whatever you've ordered to take to your room yourself, which in our case was a bottle of bubbles. We also had to use paper coffee cups as we weren't allowed glasses - go figure. The rooftop looks as though it was abandoned years ago, with stacks of chairs, dead plants, tarpaulin covering various parts, etc. and, finally, even just dealing with staff was a pain, as no-one seems to know anything or gives conflicting information. Everyone seems to ping-pong around with no real leadership in the place. A disappointing stay, but in a great location!
The room was comfortable and very clean, and has free porn, lol, so no complaints there, but the public areas are very neglected. The pool, for example, was full of chipped/broken/missing tiles and the water was absolutely filthy. There were wet towels strewn about the place and some kind of brown something smeared on one of the handrails into the pool *shudders* for two days(!). The fact that you have to book a slot to use said pool, and gym, is very weird, as it's completely unmanned. Nobody seems to care about what goes on down there and when asking for towels, because they'd all been used, 30 minutes (half of our apparent time-slot) was wasted waiting for them. Another very weird thing is the restaurant/bar being roped off in the evenings. Staff can, but guests can't access them from the lobby like they can during the day and have to instead walk out of the hotel, around to the front and then go in, reversing the trip with whatever you've ordered to take to your room yourself, which in our case was a bottle of bubbles. We also had to use paper coffee cups as we weren't allowed glasses - go figure. The rooftop looks as though it was abandoned years ago, with stacks of chairs, dead plants, tarpaulin covering various parts, etc. and, finally, even just dealing with staff was a pain, as no-one seems to know anything or gives conflicting information. Everyone seems to ping-pong around with no real leadership in the place. A disappointing stay, but in a great location!
6
Maria
6 Dec 2024
·
Stayed 6 nights
The smell in the bathroom was terrible, I couldn't sleep, the sheets in the bed were very itchy. I was very unconformable and after all my walking i was looking for a better place to rest.
The smell in the bathroom was terrible, I couldn't sleep, the sheets in the bed were very itchy. I was very unconformable and after all my walking i was looking for a better place to rest.
10
Michele
17 Feb 2025
·
Stayed 3 nights
Tutto davvero perfetto, camera pulitissima e gradevole nello stile, personale sempre professionale e sorridente, colazione eccellente. Davvero una piacevole sorpresa per me.
Tutto davvero perfetto, camera pulitissima e gradevole nello stile, personale sempre professionale e sorridente, colazione eccellente. Davvero una piacevole sorpresa per me.
10
Melanie
22 Oct 2024
·
Stayed 3 nights
Great hotel with lots of dining options! The rooms were small but very clean and modern.
Great hotel with lots of dining options! The rooms were small but very clean and modern.
10
Paula Maria Antonetta Johanna
10 Dec 2023
·
Stayed 2 nights
Fijn hotel in de buurt van het Vaticaan. Op loopafstand van de metro dus je bent zo in het oude centrum. Vriendelijk en behulpzaam personeel, fijne sfeer, prima ontbijt. Kamers zijn ruim en schoon. Fijne grote tv met gratis filmaanbod. Zwembad vraagt wat onderhoud (ontbrekende tegels, loszittende afvoerdeksel).
Fijn hotel in de buurt van het Vaticaan. Op loopafstand van de metro dus je bent zo in het oude centrum. Vriendelijk en behulpzaam personeel, fijne sfeer, prima ontbijt. Kamers zijn ruim en schoon. Fijne grote tv met gratis filmaanbod. Zwembad vraagt wat onderhoud (ontbrekende tegels, loszittende afvoerdeksel).
6
Brooke
10 Dec 2024
·
Stayed 2 nights
I stayed for 2 nights and was excited to enjoy the wellness area. I messaged ahead before booking to check that the steam room was working (after reading other reviews) and was assured it was. It wasn’t working and the hygiene in the wellness area is not up to standard. Only one toilet cubicle for women and only one towel offered meaning nobody was using towels in the sauna!! Except me. The area is also not staffed so there is no one to offer any assistance or service. My room was never serviced during a 2 night stay which is very disappointing at this price point. Next time I will stay in a boutique hotel in Trastevere or the historic centre. Reception staff were lovely though and are the redeeming quality of this hotel.
I stayed for 2 nights and was excited to enjoy the wellness area. I messaged ahead before booking to check that the steam room was working (after reading other reviews) and was assured it was. It wasn’t working and the hygiene in the wellness area is not up to standard. Only one toilet cubicle for women and only one towel offered meaning nobody was using towels in the sauna!! Except me. The area is also not staffed so there is no one to offer any assistance or service. My room was never serviced during a 2 night stay which is very disappointing at this price point. Next time I will stay in a boutique hotel in Trastevere or the historic centre. Reception staff were lovely though and are the redeeming quality of this hotel.
4
Derick
23 Sept 2025
·
Stayed 3 nights
Hotel mal conservado. Segunda vez que fico no mesmo ano e a diferença foi absurda. Porta do banheiro quebrada, infiltração. Antes colocavam água e biscoitos diariamente, agora só água no início da estadia. Um mísero sabonete em barra que dizem ser shampoo, condicionador e sabonete. Café da manhã deu uma grande caída tanto no atendimento quanto na qualidade.
Hotel mal conservado. Segunda vez que fico no mesmo ano e a diferença foi absurda. Porta do banheiro quebrada, infiltração. Antes colocavam água e biscoitos diariamente, agora só água no início da estadia. Um mísero sabonete em barra que dizem ser shampoo, condicionador e sabonete. Café da manhã deu uma grande caída tanto no atendimento quanto na qualidade.
4
Zahra
28 Nov 2024
·
Stayed 3 nights
The rooms are small and we found ants in our bathroom.
The rooms are small and we found ants in our bathroom.
10
Irma
30 Nov 2025
·
Stayed 7 nights
Very nice bedding and comfortable bed. Room always clean and staff are very friendly.
Very nice bedding and comfortable bed. Room always clean and staff are very friendly.
4
Áslaug Hlif
17 Jun 2024
·
Stayed 7 nights
Service in the restaurants was just all over the place, not good. Cleaning in the room was not good, they did not clean the carpet and floor for 7 nights, also they did not put on clean bedding for 7 nights. I asked for extra mattress or bedding in the sofa bed 3 times, because it was so thin to sleep on, they did nothing for me. Then I ask for extra blanket so I could put under me, and they did come with that. On the photo it was to be 2 sinks in the bathroom, but it was only one. We put do not disturb on the door, but they still opened the door. So over all I was not pleased for the price you pay and what you get.
Service in the restaurants was just all over the place, not good. Cleaning in the room was not good, they did not clean the carpet and floor for 7 nights, also they did not put on clean bedding for 7 nights. I asked for extra mattress or bedding in the sofa bed 3 times, because it was so thin to sleep on, they did nothing for me. Then I ask for extra blanket so I could put under me, and they did come with that. On the photo it was to be 2 sinks in the bathroom, but it was only one. We put do not disturb on the door, but they still opened the door. So over all I was not pleased for the price you pay and what you get.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable with especially praised beds; sizes range from spacious to quite small. Some guests reported A/C or water‑pressure issues and occasional noise.
Related guest reviews
10
sheri
20 Nov 2025
·
Stayed 2 nights
Tres belle et spacieuse chambre
Tres belle et spacieuse chambre
10
Jose
24 Apr 2025
·
Stayed 6 nights
Close to the vatican, metro station about a block away, rooms very clean and large not your typical european size room, breakfast buffet was really not too great but ok
Close to the vatican, metro station about a block away, rooms very clean and large not your typical european size room, breakfast buffet was really not too great but ok
8
David
27 Sept 2025
·
Stayed 3 nights
Friendly helpful staff. Great breakfast buffet. Roof top bar / restaurant was average and expensive. Rooms are nice but somehow had mosquitos. Great location, safe and walkable.
Friendly helpful staff. Great breakfast buffet. Roof top bar / restaurant was average and expensive. Rooms are nice but somehow had mosquitos. Great location, safe and walkable.
6
Jennifer
8 Jul 2024
·
Stayed 4 nights
Great stay, though the rooms were very small. Rooftop and restaurant were nice but extremely busy.
Great stay, though the rooms were very small. Rooftop and restaurant were nice but extremely busy.
8
Gabriela Garcia
30 Mar 2025
·
Stayed 4 nights
Hotel muito bom, porém faltou atenção aos detalhes: a cama de casal eram duas camas juntas, porém a junção entre elas era perceptível. Outros hotéis usam camas juntas e você não percebe. O chuveiro era bem fraco, esperávamos uma ducha boa pelo tamanho do chuveiro, porém a água caia apenas de um dos lados. Mas o hotel tem muito potencial.
Hotel muito bom, porém faltou atenção aos detalhes: a cama de casal eram duas camas juntas, porém a junção entre elas era perceptível. Outros hotéis usam camas juntas e você não percebe. O chuveiro era bem fraco, esperávamos uma ducha boa pelo tamanho do chuveiro, porém a água caia apenas de um dos lados. Mas o hotel tem muito potencial.
10
Paula Maria Antonetta Johanna
18 Aug 2023
·
Stayed 3 nights
Dit is een fantastisch hotel. Ruime, schone hotelkamer (we hadden de Mama Large). Prima bed. Ruime badkamer. We hebben heel erg goed gegeten in de restaurants. Het dakterras is een hartstikke mooie plek voor een drankje of diner. Fijn dat er een zwembad en Spa faciliteiten zijn. Ontbijt in een mooi gedecoreerde ontbijtzaal, enorm uitgebreid aanbod. Alle medewerkers zijn heel vriendelijk en gastvrij. Verzoeken worden direct beantwoord. De locatie is rustig, even buiten het centrum. Bus en metrohalte zijn vlakbij. Aanrader!
Dit is een fantastisch hotel. Ruime, schone hotelkamer (we hadden de Mama Large). Prima bed. Ruime badkamer. We hebben heel erg goed gegeten in de restaurants. Het dakterras is een hartstikke mooie plek voor een drankje of diner. Fijn dat er een zwembad en Spa faciliteiten zijn. Ontbijt in een mooi gedecoreerde ontbijtzaal, enorm uitgebreid aanbod. Alle medewerkers zijn heel vriendelijk en gastvrij. Verzoeken worden direct beantwoord. De locatie is rustig, even buiten het centrum. Bus en metrohalte zijn vlakbij. Aanrader!
8
Aaron
21 Dec 2024
·
Stayed 6 nights
Mama shelter was a very nice stay, in a quiet portion northwest of city center (about 3-4km away). The surrounding area was nice and had decent amount of local shops and cafes. Mamas is situated not even a block away from a 24hr grocery and only a block away from Cipro metro station. Made everything and traversing Roma easily accessible. The only downfall I experienced with my stay is the lobby and restaurants on the ground level play loud music until a about midnight or a little after-we were located on the first floor so we could hear everything. Nice stay otherwise!
Mama shelter was a very nice stay, in a quiet portion northwest of city center (about 3-4km away). The surrounding area was nice and had decent amount of local shops and cafes. Mamas is situated not even a block away from a 24hr grocery and only a block away from Cipro metro station. Made everything and traversing Roma easily accessible. The only downfall I experienced with my stay is the lobby and restaurants on the ground level play loud music until a about midnight or a little after-we were located on the first floor so we could hear everything. Nice stay otherwise!
8
James
26 Aug 2025
·
Stayed 3 nights
Nice accommodating property and staff. Unfortunately, our room A/C didnt work so the room was steamy and hard to sleep in.
Nice accommodating property and staff. Unfortunately, our room A/C didnt work so the room was steamy and hard to sleep in.
10
Irma
30 Nov 2025
·
Stayed 7 nights
Very nice bedding and comfortable bed. Room always clean and staff are very friendly.
Very nice bedding and comfortable bed. Room always clean and staff are very friendly.
10
CORINNE
23 Jan 2026
·
Stayed 2 nights
Super hôtel tenu par une équipe jeune et dynamique. Très bon petit dej. Chambre un peu petite pour 2 grandes valises
Super hôtel tenu par une équipe jeune et dynamique. Très bon petit dej. Chambre un peu petite pour 2 grandes valises
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, welcoming and helpful, with standout assistance from reception. Service can be inconsistent at check‑in and in restaurants/bars, and communication about facilities or bookings sometimes falls short.
Related guest reviews
10
Ian Matthew
17 Apr 2024
·
Stayed 6 nights
Amazing staff who go above and beyond to make you welcome and feeling like VIP! Well appointed and comfortable rooms. Ultra clean and welcoming. Fitness facilities are great. Great café and bar. Note: I am in Rome often for work and leisure - This is my new go-to for each visit. Home away from home :)
Amazing staff who go above and beyond to make you welcome and feeling like VIP! Well appointed and comfortable rooms. Ultra clean and welcoming. Fitness facilities are great. Great café and bar. Note: I am in Rome often for work and leisure - This is my new go-to for each visit. Home away from home :)
10
Helen
7 Nov 2024
·
Stayed 5 nights
“Amazing Stay at Mama Shelter – Thanks to Leonardo’s Exceptional Service!” I recently stayed at Mama Shelter in Italy and had an incredible experience, thanks in large part to the exceptional customer service provided by Leonardo, one of the receptionists. From the moment I arrived, he went above and beyond to make my stay memorable. Leonardo was attentive, warm, and genuinely interested in making sure everything was perfect. He welcomed me with a smile and took the time to offer recommendations tailored to my interests, whether it was local restaurants, hidden sightseeing spots, or tips on navigating the city. Every interaction felt personalized, and it was clear he cared about making my stay special. The rest of the hotel staff was also friendly and helpful, but Leonardo truly stood out. Mama Shelter is already a great place to stay, with its stylish rooms, unique decor, and relaxed atmosphere, but Leonardo’s outstanding service took it to another level. I would recommend this hotel to anyone visiting Italy – and make sure to ask for Leonardo at the fron
“Amazing Stay at Mama Shelter – Thanks to Leonardo’s Exceptional Service!” I recently stayed at Mama Shelter in Italy and had an incredible experience, thanks in large part to the exceptional customer service provided by Leonardo, one of the receptionists. From the moment I arrived, he went above and beyond to make my stay memorable. Leonardo was attentive, warm, and genuinely interested in making sure everything was perfect. He welcomed me with a smile and took the time to offer recommendations tailored to my interests, whether it was local restaurants, hidden sightseeing spots, or tips on navigating the city. Every interaction felt personalized, and it was clear he cared about making my stay special. The rest of the hotel staff was also friendly and helpful, but Leonardo truly stood out. Mama Shelter is already a great place to stay, with its stylish rooms, unique decor, and relaxed atmosphere, but Leonardo’s outstanding service took it to another level. I would recommend this hotel to anyone visiting Italy – and make sure to ask for Leonardo at the fron
8
Jim
21 Aug 2025
·
Stayed 3 nights
Nice hotel, front desk staff are exceptional and helpful. Rooftop bar staff are rude and slow and don't care if you're served. The breakfast is good but is disorganized with ine barista trying to serve hundreds.
Nice hotel, front desk staff are exceptional and helpful. Rooftop bar staff are rude and slow and don't care if you're served. The breakfast is good but is disorganized with ine barista trying to serve hundreds.
10
Jill
28 Nov 2025
·
Stayed 4 nights
Sehr schönes Hotel in guter Lage und mit sehr netten Personal
Sehr schönes Hotel in guter Lage und mit sehr netten Personal
4
Holly
23 Jul 2024
·
Stayed 1 night
This hotel is a mad house and completely understaffed. Everything required a long wait, we would return in the afternoon to a dirty room and have to request cleaning (despite having the sign on the door asking for cleaning). There is no room service, They told us to get food in boxes from the restaurant and take it to our room. The boxes arrived at 3 different times, the girl brought them out holding them sideways, by the time we got all the boxes and got to the room- the food was tossed around and there was apparently gelato in our fruit boxes which was completely melted and a massive mess- the boxes with pasta were soggy and gross. Reception takes forever with everything. When our flight was canceled, we called and asked to book another night- after an hour of not hearing back, I went down to reception- they called “reservations” and told us they were fully booked. I went back to the room and looked for a new hotel on Expedia and found Mama Shelter- with 4 different room types available!!!! Rebooked our same room type. Went down and told them and requested to stay in the same room to which I was told our room had a new guest arriving (it was 9am, check in is 3pm) I asked if they could simply change our rooms and the girl said she would check but can’t guarantee anything. This is SUPER SIMPLE! Went down an hour later after not hearing from them and checked with another girl who said, yes no problem. They are disorganized and slow.
This hotel is a mad house and completely understaffed. Everything required a long wait, we would return in the afternoon to a dirty room and have to request cleaning (despite having the sign on the door asking for cleaning). There is no room service, They told us to get food in boxes from the restaurant and take it to our room. The boxes arrived at 3 different times, the girl brought them out holding them sideways, by the time we got all the boxes and got to the room- the food was tossed around and there was apparently gelato in our fruit boxes which was completely melted and a massive mess- the boxes with pasta were soggy and gross. Reception takes forever with everything. When our flight was canceled, we called and asked to book another night- after an hour of not hearing back, I went down to reception- they called “reservations” and told us they were fully booked. I went back to the room and looked for a new hotel on Expedia and found Mama Shelter- with 4 different room types available!!!! Rebooked our same room type. Went down and told them and requested to stay in the same room to which I was told our room had a new guest arriving (it was 9am, check in is 3pm) I asked if they could simply change our rooms and the girl said she would check but can’t guarantee anything. This is SUPER SIMPLE! Went down an hour later after not hearing from them and checked with another girl who said, yes no problem. They are disorganized and slow.
10
Kenneth Thyge
11 Sept 2025
·
Stayed 4 nights
Vi havde et fantastisk ophold og da vi mistede en taske i en taxa, var Mirko fra receptionen helt fantastisk hjælpsom og fik vores taske retur. Helt sikkert et sted vi ville komme igen
Vi havde et fantastisk ophold og da vi mistede en taske i en taxa, var Mirko fra receptionen helt fantastisk hjælpsom og fik vores taske retur. Helt sikkert et sted vi ville komme igen
8
Erén
28 Jul 2025
·
Stayed 4 nights
Mama Shelter aims that guests feel nurtured, taken care of and inspired, yet I think there are some problems with the concept that I couldn't quite understand. No room service. They cannot deliver pizza from the restaurant down below although the QR code menus are presented within the room. Confusing. Pool/gym area needs to be booked in advance. (It felt like I was the only one showing up with an actual booking as families overcrowded the gym and pool) A critical note: The pool was the main reason I booked Mama Shelter, but was disappointed as it didn't give that "exclusive" feeling as advertised due to kids screaming and playing in the pool. As the area is indoors, there is a lot of echo and it gets noisier. An important heads-up for those considering booking here. Although I know this is not an adults-only hotel, I feel like kids should not be without parental control in the pool area, or some hours can be reserved for kids to make it more exclusive for other guests. A big plus: The staff working at the reception and at the rooftop bar are absolute professionals. Everything got handled quite well, they know. wheat they are doing. All in all, I enjoyed my stay, yet it was different than what I expected of the whole experience.
Mama Shelter aims that guests feel nurtured, taken care of and inspired, yet I think there are some problems with the concept that I couldn't quite understand. No room service. They cannot deliver pizza from the restaurant down below although the QR code menus are presented within the room. Confusing. Pool/gym area needs to be booked in advance. (It felt like I was the only one showing up with an actual booking as families overcrowded the gym and pool) A critical note: The pool was the main reason I booked Mama Shelter, but was disappointed as it didn't give that "exclusive" feeling as advertised due to kids screaming and playing in the pool. As the area is indoors, there is a lot of echo and it gets noisier. An important heads-up for those considering booking here. Although I know this is not an adults-only hotel, I feel like kids should not be without parental control in the pool area, or some hours can be reserved for kids to make it more exclusive for other guests. A big plus: The staff working at the reception and at the rooftop bar are absolute professionals. Everything got handled quite well, they know. wheat they are doing. All in all, I enjoyed my stay, yet it was different than what I expected of the whole experience.
4
Nisha
5 Jul 2025
·
Stayed 7 nights
The rooms were clean and comfortable (albeit quite pricey overall) and location is in a lovely residential neighbourhood with food options plus within walking distance to the Vatican. However we knocked off a star because the professionalism and level of service from the reception staff left much to be desired. Most of the front desk staff seemed to be trainees who needed a lot of guidance from the more experienced staff at handling basic admin tasks. There were also two false fire alarms that were activated during our stay - the second alarm was activated at around 1am and people left their rooms only to be told it was a false alarm, however no apology was ever given by the hotel or staff for this. We had also told the reception twice about booking an airport transfer for us, and they assured that it was all taken care of. On the day of our flight, we were told by a trainee staff that no booking was made or listed on record, and we had to ask them to book us a taxi on short notice - again no apology was given nor any explanation offered as to how such a booking could go missing. The staff didn’t seem the least concerned to check or ensure a proper handover is done when they change shifts. Finally, do keep in mind that complimentary water is only provided for the first night - it is otherwise chargeable at £2.50 per bottle, although for a hotel it should be provided complimentary for all nights of the stay or at least 2 free bottles a night given this is peak summer season.
The rooms were clean and comfortable (albeit quite pricey overall) and location is in a lovely residential neighbourhood with food options plus within walking distance to the Vatican. However we knocked off a star because the professionalism and level of service from the reception staff left much to be desired. Most of the front desk staff seemed to be trainees who needed a lot of guidance from the more experienced staff at handling basic admin tasks. There were also two false fire alarms that were activated during our stay - the second alarm was activated at around 1am and people left their rooms only to be told it was a false alarm, however no apology was ever given by the hotel or staff for this. We had also told the reception twice about booking an airport transfer for us, and they assured that it was all taken care of. On the day of our flight, we were told by a trainee staff that no booking was made or listed on record, and we had to ask them to book us a taxi on short notice - again no apology was given nor any explanation offered as to how such a booking could go missing. The staff didn’t seem the least concerned to check or ensure a proper handover is done when they change shifts. Finally, do keep in mind that complimentary water is only provided for the first night - it is otherwise chargeable at £2.50 per bottle, although for a hotel it should be provided complimentary for all nights of the stay or at least 2 free bottles a night given this is peak summer season.
8
Chris Q.
4 Sept 2024
·
Stayed 4 nights
The staff was super friendly and made sure they were able to accommodate guests. The were busy at the front desk when we checked-in and when we checked-out. They made accommodations to ensure that our room was thoroughly cleaned because of my respiratory conditions. During our five day stay I did not have a flare up being in the room at all. I really appreciated that, thank you Mama Shelter Roma! Be advised that if you want to have dinner on the rooftop of the hotel, you have to make reservations or you won’t be able to enjoy the atmosphere. I wish this would’ve been told to us at our check-in. But this is why the reviews are available, so you have an idea of what to anticipate. Otherwise this was a great stay during our five day visit to Rome. Definitely recommend Mama Shelter Roma! Grazie mille Mama Shelter Roma!!
The staff was super friendly and made sure they were able to accommodate guests. The were busy at the front desk when we checked-in and when we checked-out. They made accommodations to ensure that our room was thoroughly cleaned because of my respiratory conditions. During our five day stay I did not have a flare up being in the room at all. I really appreciated that, thank you Mama Shelter Roma! Be advised that if you want to have dinner on the rooftop of the hotel, you have to make reservations or you won’t be able to enjoy the atmosphere. I wish this would’ve been told to us at our check-in. But this is why the reviews are available, so you have an idea of what to anticipate. Otherwise this was a great stay during our five day visit to Rome. Definitely recommend Mama Shelter Roma! Grazie mille Mama Shelter Roma!!
10
Gurdip
1 Dec 2025
·
Stayed 3 nights
Room was great, and the staff were very helpful.
Room was great, and the staff were very helpful.
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AI-generated summary based on recent guest reviews
Location
Convenient for the Vatican and steps from Cipro metro, with supermarkets and local cafes nearby. It is farther from central sights, and the immediate area feels more residential and less polished to some.
Related guest reviews
10
BERNARD
6 Oct 2025
·
Stayed 2 nights
Hôtel bien placé près du métro restaurant Rooftop très agréable
Hôtel bien placé près du métro restaurant Rooftop très agréable
10
Benjamin James
1 Sept 2025
·
Stayed 2 nights
Great staff, great hotel. If you want to be close to the Vatican it is perfect. Too far walk wise if you want to be in the heart of Rome, for the restaurants and night life. But overall a great stay.
Great staff, great hotel. If you want to be close to the Vatican it is perfect. Too far walk wise if you want to be in the heart of Rome, for the restaurants and night life. But overall a great stay.
10
Robert
29 Sept 2025
·
Stayed 2 nights
Great hotel near vatican
Great hotel near vatican
10
Ngozi
3 Sept 2025
·
Stayed 4 nights
close to transport. nice hotel. clean !. we got upgraded too; which was nice
close to transport. nice hotel. clean !. we got upgraded too; which was nice
8
Emma
13 Feb 2024
·
Stayed 4 nights
Mama Shelter Roma was a great place to stay - right next to Cipro Metro which is easy to access the rest of the city and only a 10 minute walk from the Vatican Museum. The Hotel was clean and friendly. Pizza was fab, the menu of the Garden restaurant was a little lacking and a little disappointing. A little frustrated to find out you had to book a timing for the swimming pool and that all of the top deck was locked up for winter. Otherwise a great stay in a very affordable set up
Mama Shelter Roma was a great place to stay - right next to Cipro Metro which is easy to access the rest of the city and only a 10 minute walk from the Vatican Museum. The Hotel was clean and friendly. Pizza was fab, the menu of the Garden restaurant was a little lacking and a little disappointing. A little frustrated to find out you had to book a timing for the swimming pool and that all of the top deck was locked up for winter. Otherwise a great stay in a very affordable set up
10
Iek
28 Jun 2024
·
Stayed 7 nights
Hotel was lovely and new. Staff friendly. Amazing restaurant and always packed roof top garden. I strongly recommend their pizza/pasta! Breakfast is mainly sweet pastry and cold cuts. They have their own interpretation of English breakfast too. Overall a very good stay. Hotel is super close to metro but it was on a slope so it requires some effort during the hot summer days. Close to the Vatican. Also close to a 24h supermarket and local shops.
Hotel was lovely and new. Staff friendly. Amazing restaurant and always packed roof top garden. I strongly recommend their pizza/pasta! Breakfast is mainly sweet pastry and cold cuts. They have their own interpretation of English breakfast too. Overall a very good stay. Hotel is super close to metro but it was on a slope so it requires some effort during the hot summer days. Close to the Vatican. Also close to a 24h supermarket and local shops.
8
Jalane
24 Sept 2025
·
Stayed 4 nights
The hotel and room were clean and beds were super comfortable. The distance to public transportation was great. Not really close to tourist attractions but the easily accessible train and bus, made it a breeze. Nice rooftop too! The surrounding area was a little bit of an eyesore but it was safe nonetheless. It’s obvious that neighborhood is Rome is in the midst of gentrification.
The hotel and room were clean and beds were super comfortable. The distance to public transportation was great. Not really close to tourist attractions but the easily accessible train and bus, made it a breeze. Nice rooftop too! The surrounding area was a little bit of an eyesore but it was safe nonetheless. It’s obvious that neighborhood is Rome is in the midst of gentrification.
10
Marie-Andree
8 Aug 2025
·
Stayed 3 nights
Hôtel très accueillant du personnel et à proximité de la station de métro pour accès facile au centre de Rome et Vatican.
Hôtel très accueillant du personnel et à proximité de la station de métro pour accès facile au centre de Rome et Vatican.
10
Genevieve
4 Aug 2025
·
Stayed 4 nights
Loved the hotel! Room was large and comfortable! Loved our balcony! Staff was friendly and very helpful! It wasn’t near any attractions! Had to take a taxi everywhere! The positive is when you were sick of crowds it was an oasis!
Loved the hotel! Room was large and comfortable! Loved our balcony! Staff was friendly and very helpful! It wasn’t near any attractions! Had to take a taxi everywhere! The positive is when you were sick of crowds it was an oasis!
10
Isabelle
2 Sept 2023
·
Stayed 3 nights
Loved our stay at the hotel. The hotel was much nicer than expected. Location wise, it's 2 minutes walk to the metro which brings you to all the monuments and is the best way to get around the city, avoid taxis in Rome
Loved our stay at the hotel. The hotel was much nicer than expected. Location wise, it's 2 minutes walk to the metro which brings you to all the monuments and is the best way to get around the city, avoid taxis in Rome
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AI-generated summary based on recent guest reviews
Dining
Breakfast is abundant and generally good, but crowds and slow coffee service are common. Restaurant quality is mixed—pizza is praised while other dishes and the rooftop can be average or pricey—and there is no room service.
Related guest reviews
8
David
27 Sept 2025
·
Stayed 3 nights
Friendly helpful staff. Great breakfast buffet. Roof top bar / restaurant was average and expensive. Rooms are nice but somehow had mosquitos. Great location, safe and walkable.
Friendly helpful staff. Great breakfast buffet. Roof top bar / restaurant was average and expensive. Rooms are nice but somehow had mosquitos. Great location, safe and walkable.
8
FlorIvette
24 Oct 2025
·
Stayed 4 nights
Great cleaning staff, check in was smooth. Restaurant buffet food was ok. restaurant staff are very serious and not too friendly.
Great cleaning staff, check in was smooth. Restaurant buffet food was ok. restaurant staff are very serious and not too friendly.
10
Ingrid
28 Jan 2025
·
Stayed 2 nights
We really enjoyed our stay at Mama Shelter Roma. It was very easy to walk a few blocks to the train station and make our way out to many other points of interest. Also Mama Shelter has the best pizza hands down!!! And an awesome staff!!!
We really enjoyed our stay at Mama Shelter Roma. It was very easy to walk a few blocks to the train station and make our way out to many other points of interest. Also Mama Shelter has the best pizza hands down!!! And an awesome staff!!!
10
Carl
30 Sept 2023
·
Stayed 2 nights
We booked this hotel last minute following a bad experience at a different hotel. On arrival staff were friendly. The hotel has some cool decor and had a real quirky feel to it. The room was delightful and also quirky. Comfy bed, large tv and lively bathroom. Overall very happy
We booked this hotel last minute following a bad experience at a different hotel. On arrival staff were friendly. The hotel has some cool decor and had a real quirky feel to it. The room was delightful and also quirky. Comfy bed, large tv and lively bathroom. Overall very happy
8
Jim
21 Aug 2025
·
Stayed 3 nights
Nice hotel, front desk staff are exceptional and helpful. Rooftop bar staff are rude and slow and don't care if you're served. The breakfast is good but is disorganized with ine barista trying to serve hundreds.
Nice hotel, front desk staff are exceptional and helpful. Rooftop bar staff are rude and slow and don't care if you're served. The breakfast is good but is disorganized with ine barista trying to serve hundreds.
10
Jovita
8 Apr 2025
·
Stayed 6 nights
The main reason to recommend Mama Shelter is their beds. Extremely comfortable! Nice vibe overall. Good plentiful breakfast and very good drinks/food choices for dinner. Staff very helpful and genuinely doing a great job. They have a rooftop bar section that gives one more reason to stay inside the hotel. Highly recommended.
The main reason to recommend Mama Shelter is their beds. Extremely comfortable! Nice vibe overall. Good plentiful breakfast and very good drinks/food choices for dinner. Staff very helpful and genuinely doing a great job. They have a rooftop bar section that gives one more reason to stay inside the hotel. Highly recommended.
8
Emma
13 Feb 2024
·
Stayed 4 nights
Mama Shelter Roma was a great place to stay - right next to Cipro Metro which is easy to access the rest of the city and only a 10 minute walk from the Vatican Museum. The Hotel was clean and friendly. Pizza was fab, the menu of the Garden restaurant was a little lacking and a little disappointing. A little frustrated to find out you had to book a timing for the swimming pool and that all of the top deck was locked up for winter. Otherwise a great stay in a very affordable set up
Mama Shelter Roma was a great place to stay - right next to Cipro Metro which is easy to access the rest of the city and only a 10 minute walk from the Vatican Museum. The Hotel was clean and friendly. Pizza was fab, the menu of the Garden restaurant was a little lacking and a little disappointing. A little frustrated to find out you had to book a timing for the swimming pool and that all of the top deck was locked up for winter. Otherwise a great stay in a very affordable set up
10
Buddy
4 Jul 2025
·
Stayed 2 nights
Loved this place!! Best place to stay while in Rome! Rooftop bar is fantastic!
Loved this place!! Best place to stay while in Rome! Rooftop bar is fantastic!
10
Rosemarie
17 Oct 2023
·
Stayed 1 night
Great , unique hotel. Beautiful roof deck and amazing pizza!
Great , unique hotel. Beautiful roof deck and amazing pizza!
8
Jason
6 Apr 2025
·
Stayed 8 nights
An excellent hotel! The front desk staff were very helpful and friendly. Made us feel welcome from the moment we walked in. A real boost of confidence having never been to Rome and not speaking Italian. The neighbourhood felt entirely safe with grocery stores and a Metro stop very close by. While not in the heart of tourist Rome we actually preferred it, it wasn't insanely crowded like the Vatican or other popular tourist areas. We walked most everywhere anyway. The room wasn't huge, and there wasn't any storage furniture, no dresser or anything, but there was a large bathroom. A safe, mini fridge, large windows that opened, to a degree. A lovely rooftop patio with a great nighttime view, a small pool and sauna. The steam room was closed for the duration of our nine night stay. We only had one meal at the hotel, wasn't great. Some of the best food I've ever had was in Rome, but this to my mind was sub par. The staff took forever to serve us, even water, felt like the younger serving staff didn't care at all. Maybe it was just bad luck, I suspect this wasn't the norm, but we didn't go again. Seemed a little tailored to a tourist crowd that didn't know any better. But in fairness we only tried it once. But in the end that didn't matter much, there are no shortage of amazing dining experiences to be had (it is Rome after all) and was more than made up for by the quality of the room and the amazing service of the desk staff. We would happily stay there again. Thank you Mama!
An excellent hotel! The front desk staff were very helpful and friendly. Made us feel welcome from the moment we walked in. A real boost of confidence having never been to Rome and not speaking Italian. The neighbourhood felt entirely safe with grocery stores and a Metro stop very close by. While not in the heart of tourist Rome we actually preferred it, it wasn't insanely crowded like the Vatican or other popular tourist areas. We walked most everywhere anyway. The room wasn't huge, and there wasn't any storage furniture, no dresser or anything, but there was a large bathroom. A safe, mini fridge, large windows that opened, to a degree. A lovely rooftop patio with a great nighttime view, a small pool and sauna. The steam room was closed for the duration of our nine night stay. We only had one meal at the hotel, wasn't great. Some of the best food I've ever had was in Rome, but this to my mind was sub par. The staff took forever to serve us, even water, felt like the younger serving staff didn't care at all. Maybe it was just bad luck, I suspect this wasn't the norm, but we didn't go again. Seemed a little tailored to a tourist crowd that didn't know any better. But in fairness we only tried it once. But in the end that didn't matter much, there are no shortage of amazing dining experiences to be had (it is Rome after all) and was more than made up for by the quality of the room and the amazing service of the desk staff. We would happily stay there again. Thank you Mama!
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AI-generated summary based on recent guest reviews
10
Elvira
6 days ago
·
Stayed 1 night
Amazing room, staff was great and helpful, and conveniently located close to a Metro Station.
Amazing room, staff was great and helpful, and conveniently located close to a Metro Station.
8
Tony
6 days ago
·
Stayed 3 nights
We had a great day we found the restaurant and the hotel to be very cool uncomfortable comfortable
We had a great day we found the restaurant and the hotel to be very cool uncomfortable comfortable
6
Steven
2 weeks ago
·
Stayed 3 nights
Firstly the room was brilliant. Very clean, large enough for 3 people and modern. The only issue we had was the noise on two of the nights, maybe we were just unlucky with the nights we were there as there was a wedding one night then some function the night after. This meant we could not use the bar area both nights. Both nights people were outside until early hours of the morning making a lot of noise, singing and dancing. I contacted reception multiple times asking them to at least get the people inside to stop the noise outside but on both occasions nothing was done. I reported this in the morning and was told management would be informed but I have heard nothing more about it. Location is good with a near by metro station which has you in the centre within 10 minutes and is within walking distance from the Vatican.
Firstly the room was brilliant. Very clean, large enough for 3 people and modern. The only issue we had was the noise on two of the nights, maybe we were just unlucky with the nights we were there as there was a wedding one night then some function the night after. This meant we could not use the bar area both nights. Both nights people were outside until early hours of the morning making a lot of noise, singing and dancing. I contacted reception multiple times asking them to at least get the people inside to stop the noise outside but on both occasions nothing was done. I reported this in the morning and was told management would be informed but I have heard nothing more about it. Location is good with a near by metro station which has you in the centre within 10 minutes and is within walking distance from the Vatican.
10
Aimee
12 Oct 2026
·
Stayed 2 nights
Had a good stay and the staff was very helpful.
Had a good stay and the staff was very helpful.
10
Iain
7 Oct 2026
·
Stayed 4 nights
Funky room, staff very friendly and helpful. Good location for two reasons - subway - but also local restaurants that Romans use, rather than tourist traps. I do like the design focus of the hotel. Pizzeria and Rooftop were good. Breakfast is ok - but was busy and often staff felt overun and unable to keep up. One morning, we had to ask for tea bags, bread, pre-brewed coffee. hot stuff was not hot. I don't think we would have paid the 22 euro each if not included in our stay. Got a room with a balcony, never used it, no view - so unless you smoke i would avoid.
Funky room, staff very friendly and helpful. Good location for two reasons - subway - but also local restaurants that Romans use, rather than tourist traps. I do like the design focus of the hotel. Pizzeria and Rooftop were good. Breakfast is ok - but was busy and often staff felt overun and unable to keep up. One morning, we had to ask for tea bags, bread, pre-brewed coffee. hot stuff was not hot. I don't think we would have paid the 22 euro each if not included in our stay. Got a room with a balcony, never used it, no view - so unless you smoke i would avoid.
FAQs about Mama Shelter Roma
Is parking available at the property?
Limited parking is available onsite. It is not specified whether a reservation is required.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 20 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. It is advisable to contact the property for specific needs.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Rome, within a 5-minute drive of Piazza Navona and Foro Italico. It is 0.6 mi (1 km) from Vatican Museums and 1.8 mi (2.9 km) from St. Peter's Basilica.
Does the property have a swimming pool?
Yes, there is an indoor pool and an outdoor heated pool available. Pool access is from 6:00 AM to 9:30 PM.
What are the policies for guests staying with children?
Children are allowed at the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-12: 186.926675USD
- 2026-11-13: 197.1360631942749USD
- 2026-11-14: 197.72950510635374USD
- 2026-11-15: 136.35627487125396USD
- 2026-11-16: 144.28267032546995USD
- 2026-11-17: NO DATA
- 2026-11-18: 164.80343663139342USD
- 2026-11-19: 164.36185725059508USD
- 2026-11-20: 189.65517110824584USD
- 2026-11-21: 189.65517110824584USD
- 2026-11-22: 141.04253689384458USD
- 2026-11-23: 157.24315341987608USD
- 2026-11-24: 149.320125USD
- 2026-11-25: 157.24315341987608USD
- 2026-11-26: 154.0138383792877USD
- 2026-11-27: 158.15606697616576USD
- 2026-11-28: 163.0061660205841USD
- 2026-11-29: 136.00514129009247USD
- 2026-11-30: 136.00514129009247USD
- 2026-12-01: 141.00533074245453USD
- 2026-12-02: 141.00533074245453USD
- 2026-12-03: 141.00533074245453USD
- 2026-12-04: 163.7234034057617USD
- 2026-12-05: 173.44376994590758USD
- 2026-12-06: 141.04253689384458USD
- 2026-12-07: 144.28267032546995USD
- 2026-12-08: 144.28267032546995USD
- 2026-12-09: 142.00537369613647USD
- 2026-12-10: 154.0138383792877USD
- 2026-12-11: 173.44376994590758USD
- 2026-12-12: 173.44376994590758USD
- 2026-12-13: 136.00514129009247USD
- 2026-12-14: 144.28267032546995USD
- 2026-12-15: 152.00575260086057USD
- 2026-12-16: 140.00529622745512USD
- 2026-12-17: 141.00533074245453USD
- 2026-12-18: 151.00570120849608USD
- 2026-12-19: 153.00578711586USD
- 2026-12-20: 137.00517580509185USD
- 2026-12-21: 152.00575260086057USD
- 2026-12-22: 152.00575260086057USD
- 2026-12-23: 153.00578711586USD
- 2026-12-24: 157.24315341987608USD
- 2026-12-25: 179.9240199317932USD
- 2026-12-26: 206.9250362236023USD
- 2026-12-27: 179.9240199317932USD
- 2026-12-28: 206.9250362236023USD
- 2026-12-29: 225.29652071456908USD
- 2026-12-30: NO DATA
- 2026-12-31: 310.6089347335815USD
- 2027-01-01: 245.62929005050657USD
- 2027-01-02: 170.1764302017212USD
- 2027-01-03: 123.01465024051666USD
- 2027-01-04: 132.0049863527298USD
- 2027-01-05: 131.0049518377304USD
- 2027-01-06: 130.00491732273102USD
- 2027-01-07: 128.7139507879257USD
- 2027-01-08: 140.00529622745512USD
- 2027-01-09: 141.00533074245453USD
- 2027-01-10: 123.01465024051666USD
- 2027-01-11: 133.00502930641173USD
- 2027-01-12: 136.7651712345123USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses some solar energy
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property caters to LGBTQ+ guests.
- Pool access available from 6:00 AM to 9:30 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number IT058091A1MFBN9HZ5
- Fee for buffet breakfast: approximately EUR 20 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Dry cleaning
Housekeeping
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Pool indoor
Outdoor heated pool
Live music
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Solarium
Spa & wellness centre
Packed lunches
Vending machines
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Electric car charging station
Parking Onsite
Internet
Free wi-fi