The Westin Phoenix Downtown

Name: The Westin Phoenix Downtown
Address: 333 North Central Avenue, Phoenix, Arizona, United States of America, Phoenix, Arizona, US
Price range: $185–$1,115 per night
Rating: 8.75

$259

/ night

Avg. for September

The Westin Phoenix Downtown - View from room

Select dates to see prices and availability

$259

/ night

Avg. for September

Monthly average prices

Nightly prices at The Westin Phoenix Downtown average $189 in August, the cheapest month, and $402 in March, the most expensive, based on the last 12 months.

Average nightly price at The Westin Phoenix Downtown by month, last 12 months (USD)
Month	Average price
January	$275
February	$355
March	$402
April	$394
May	$303
June	$228
July	$195
August	$189
September	$259
October	$319
November	$285
December	$241

Most expensive: March (~$402)

Cheapest: August (~$189)

About this property

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Amenities

Business amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Phoenix? This hotel has 9308 square feet (865 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Enjoy American cuisine at Jacy & Dakota's, a theme restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Rooms

Make yourself at home in one of the 242 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Location

With a stay at The Westin Phoenix Downtown, you'll be centrally located in Phoenix, just a 4-minute walk from Phoenix Convention Center and 8 minutes by foot from Mortgage Matchup Center. This hotel is 0.7 mi (1.1 km) from Chase Field and 6.4 mi (10.3 km) from Grand Canyon University.

What's nearby

Arizona State University - Downtown Phoenix(0.1 miles)
Herberger Theater Center(0.2 miles)
Phoenix Convention Center(0.2 miles)
Phoenix Symphony Hall(0.3 miles)
Orpheum Theatre(0.4 miles)
Mortgage Matchup Center(0.4 miles)
Heritage Square(0.4 miles)
The Van Buren(0.5 miles)
Arizona Center(0.5 miles)
Children's Museum of Phoenix(0.6 miles)
Arizona Science Center(0.6 miles)
Chase Field(0.7 miles)
Arizona Financial Theatre(0.7 miles)
Margaret T. Hance Park(0.7 miles)
Japanese Friendship Garden of Phoenix(0.7 miles)
Phoenix Sky Harbor Intl. Airport (PHX)(6.9 miles)
Phoenix Deer Valley Airport (DVT)(19.8 miles)
Chandler, AZ (CHD-Chandler Municipal)(27.8 miles)
Mesa, AZ (MSC-Falcon Field Municipal)(26.4 miles)
Phoenix - Mesa Gateway Airport (AZA)(33.3 miles)

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

Show all

Location

333 North Central Avenue, Phoenix, Arizona, United States of America

Arizona State University - Downtown Phoenix (0.1 miles)

Herberger Theater Center (0.2 miles)

Phoenix Convention Center (0.2 miles)

Phoenix Symphony Hall (0.3 miles)

Orpheum Theatre (0.4 miles)

Mortgage Matchup Center (0.4 miles)

More location info

Room options

Club Room, 1 King Bed

Room details

1 King Bed

Sleeps 3

505 ft²

Air Conditioning

Heating

Refrigerator

Deluxe Room, 1 King Bed, City View (Mobility Hearing Access, Roll-In Shower)

Room details

1 King Bed

Sleeps 3

506 ft²

Air Conditioning

Heating

Refrigerator

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

Room details

2 Queen Beds

Sleeps 4

534 ft²

Air Conditioning

Heating

Refrigerator

Studio Suite, 1 King Bed, City View, Corner (Mobility Hearing Access, Roll-In Shower)

Room details

1 King Bed

Sleeps 3

Air Conditioning

Heating

Refrigerator

Club Room, 2 Queen Beds

Room details

2 Queen Beds

Sleeps 4

540 ft²

Air Conditioning

Heating

Refrigerator

Premium Room, 2 Queen Beds (View)

Room details

2 Queen Beds

Sleeps 4

Air Conditioning

Heating

Refrigerator

Studio Suite, 1 King Bed, City View, Corner

Room details

1 King Bed

Sleeps 3

744 ft²

Air Conditioning

Heating

Refrigerator

Club Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room details

2 Queen Beds

Sleeps 4

Air Conditioning

Heating

Refrigerator

Premium Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room details

1 King Bed

Sleeps 3

Air Conditioning

Heating

Refrigerator

Executive Suite, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room details

1 King Bed

Sleeps 3

Air Conditioning

Heating

Refrigerator

Deluxe Room, 1 King Bed, City View

Room details

1 King Bed

Sleeps 3

505 ft²

Air Conditioning

Heating

Refrigerator

Studio Suite, 1 King Bed, City View, Corner (Hearing Accessible)

Room details

1 King Bed

Sleeps 3

Air Conditioning

Heating

Refrigerator

Room details

1 King Bed

Sleeps 3

Air Conditioning

Heating

Refrigerator

Premium Room, 1 King Bed (View)

Room details

1 King Bed

Sleeps 3

Deck or Patio

Air Conditioning

Heating

Refrigerator

Club Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room details

1 King Bed

Sleeps 3

Air Conditioning

Heating

Refrigerator

Guest reviews

8.8

Fabulous

Based on 1,005 verified reviews

Who stays here?

Business

37%

Couple

27%

Family

18%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Reviews of The Westin Phoenix Downtown highlight spacious, comfortable rooms with city views, consistently friendly staff, and a central downtown location near venues and restaurants, with many guests praising the on-site restaurant and bar as a strong convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Common drawbacks include expensive, sometimes confusing parking and added daily fees. A few reviews cite AC or hot-water issues, some dated furnishings, occasional noise, and sporadic housekeeping lapses. Pool impressions vary from pleasant to underwhelming. Expect a comfortable, centrally located stay with attentive service in downtown Phoenix.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Restaurant and bar receive strong praise, and the gym is appreciated. Pool feedback is mixed, and parking is costly with self-park across the street or confusing valet.

Related guest reviews

Anna

Sep 2, 2025

Stayed 1 night

Room and gym facility was great. 4 stars only because the pool was very unattractive

DANIELLE

Jun 16, 2025

Stayed 1 night

When checking in I was not told about additional fees other than what I paid for when I initially booked the room. The air conditioner didn’t work properly for the first 2 hours of our stay there which was especially frustrating as we were getting ready for an event. Also be aware, parking is not included with your stay so be prepared to pay for that as well.

Brett

Sep 11, 2025

Stayed 3 nights

Not a bad visit but the parking wasn’t ideal, the biggest issue was that the room never got cool enough

Heather

Jul 24, 2023

Stayed 2 nights

Nice property, but the fees really add up. Parking ($30 per day for self park and $40 per day for valet) and $25 per day urban fee. Lots of construction around the property. For all the fees, you would think they would at least offer free coffee. No microwave in the room, but there is a small refrigerator.

Mayuri

May 28, 2024

Stayed 1 night

Valet parking is very expensive. Self parking is not convenient as it is across the street. Inside the hotel is good. Service, cleanliness and restaurant are good.

Pinar

Jan 23, 2023

Stayed 1 night

Westin has gone down since Marriot bought it!! Zero amenities, and $40 for overnight parking is absurd.

Amber

May 11, 2024

Stayed 1 night

Parking is expensive and the valet area is confusing. I know this is being picky, but I hate when there is other people's hair in the bathroom. It feels like they did a half ass job of cleaning from the last guest. The hotel is in a great location.

April

Sep 16, 2024

Stayed 1 night

Great place...staff very nice..drawback is the self parking options

Eugene

Dec 31, 2022

Stayed 19,352 nights

Excellent ambiance especially Jacy and Dakota's. Swimming pool is nice too with warm water and nice sitting area. A hot tub will be a good addition if ever.

Jeff

May 20, 2025

Stayed 2 nights

Giant suite with great view, pool area and amenities were sensational

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AI-generated summary based on recent guest reviews

Cleanliness

Property and rooms are generally very clean. A few guests reported dust, hair in bathrooms, or missed housekeeping.

Related guest reviews

Michael

Sep 9, 2025

Stayed 1 night

The hotel hit on all the top things I look for in a good hotel: good large shower with great pressure, soft pillows/bed/comforter, good AC, and overall, large space. Some bonuses: great view of the city, huge TV, 4 closets, large mirror, very clean, and right in the middle of downtown.

Sara

Apr 22, 2025

Stayed 5 nights

Very clean and staff helpful.

Ieisha

Dec 22, 2023

Stayed 1 night

One of the cleanest properties I have been at lately. Very quiet stayed in a corner suite beautiful sunset view.

Marivel

Jul 27, 2025

Stayed 3 nights

Clean rooms, friendly staff

Samie

Jul 10, 2025

Stayed 2 nights

My room was a nice size for standard. I had a great view of the city. Hotel was very clean. Staff was very friendly and accommodating, especially at the bar and restaurant. I will stay again next time I visit Phoenix.

Filip

Aug 2, 2025

Stayed 2 nights

Big, quiet, and very clean rooms. You got yourself a return customer!

Carmen

Nov 25, 2024

Stayed 6 nights

The room was very dusty. I was sick for the entire time. Not sure where all that dust was coming from. Ac maybe. I’m allergic to dust & dust mites.

Amber

May 11, 2024

Stayed 1 night

David

Feb 8, 2023

Stayed 1 night

When I originally booked, I got 2 days, but then had a schedule change and had to make a 2nd reservation for an additional night. Called down to front desk and was told I could stay in present room. Attended meetings and returned to find my room had not been touched by housekeeping. Had to call down to front deak and arrange for room items to be replenished. A little disappointing.

Ajay

May 8, 2023

Stayed 3 nights

Location was perfectly in the heart of downtown which i liked. Room was very clean and service was wonderful! Front desk greeted me every time i came back in.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with large bathrooms and city views. Some guests mentioned AC or hot-water issues, occasional noise, and dated furnishings.

Related guest reviews

Michael

Sep 9, 2025

Stayed 1 night

Coreen

Aug 9, 2025

Stayed 1 night

The property was beautiful, the staff was friendly and extremely accommodating! The room was spacious and comfortable.

Ryan

Oct 4, 2023

Stayed 1 night

Check-in was a breeze and the room was amazing. Dinner and drinks at Jacy and Dakota’s was nice. The only detractor was the lack of sound insulation in the morning. I heard showers running, suitcases trundling along, and housekeeping carts.

Brett

Sep 11, 2025

Stayed 3 nights

Not a bad visit but the parking wasn’t ideal, the biggest issue was that the room never got cool enough

Scott

Dec 11, 2023

Stayed 2 nights

Our room was spacious, clean, and luxurious. We were surprised at the large size of the room and bathroom. Also plenty of closet space, which is rare for a hotel. We loved the restaurant and bar. Food and service were good. All of the hotel employees we had contact with were friendly and helpful.

Andrew

Sep 25, 2024

Stayed 2 nights

Check-in was fast and friendly. The representative had four days of experience and was a complete professional. The furniture in the room was outdated (really outdated). The closet door wouldn't shut unless you physically pulled back the metal trim blocking it. The entertainment center and nightstands were outdated, with shallow drawers. The window treatment only offered blackout curtains and no other type of curtain. Rooms need to be updated. There was no service at the pool. You had to get your drink from the bar (inside) and then walk to the pool—an average hotel at best.

Darla

Jan 3, 2024

Stayed 6 nights

The only thing I did not like was the water was not hot enough for the shower.

Daniel V

Mar 25, 2025

Stayed 4 nights

We had an issue with the AC and our shower constantly leaking. Room was big and spacious though

Rick

Jan 2, 2023

Stayed 2 nights

Great hotel. Excellent, friendly service. Beautiful and clean common areas. Fast elevators. Our room was huge, comfortable beds, big television. Loved it.

Jeff

May 20, 2025

Stayed 2 nights

Giant suite with great view, pool area and amenities were sensational

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating, and professional, with smooth check-in and helpful assistance. Some experienced communication or billing frustrations and sporadic housekeeping/service lapses.

Related guest reviews

Karen

Oct 28, 2024

Stayed 3 nights

Thank you so much for allowing me to check in early!

Coreen

Aug 9, 2025

Stayed 1 night

The property was beautiful, the staff was friendly and extremely accommodating! The room was spacious and comfortable.

Deborah

Sep 23, 2023

Stayed 1 night

The staff was professional, respectful and did everything they could to accommodate us! Thank you!

Yvette

Mar 6, 2023

Stayed 1 night

We tried to check in early and that was impossible to do because you can't just call the front desk. You go through a call center that pushes you to online and that didn't work at all. I was supposed to receive a text when the room was ready but never did. The in person service was great and got checked in right away.

Samie

Jul 10, 2025

Stayed 2 nights

Jean

Jul 16, 2025

Stayed 3 nights

Good location but they did not give me my promised $15 daily credit though i spent over $1800 for a 3 day stay .. made no effort to correct it on my folio and when i broght it to their attention it was a big hassle. so i let it go. I am a bonvoy member and just expected better. Other hotels to stay in that will treat their guests with more consideration.

David

Feb 8, 2023

Stayed 1 night

vishnu

Jul 25, 2023

Stayed 1 night

Property is very clean, very convenient. Staff is very skilled, friendly and helpful. Especially gentlemen work in the second shift/ night shift Mr. Allen is a awesome man. Like to refer other people and definitely would like to be back.

Kimberly

Jul 23, 2025

Stayed 2 nights

I loved everything about this hotel! The staff was amazing! So helpful, friendly, polite. The property was clean and modern. I would stay here every time I come to phoenix. 10/10 recommend

Amber

Apr 16, 2024

Stayed 1 night

Courteous and helpful staff helped me with a much-needed early check in

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AI-generated summary based on recent guest reviews

Location

Central downtown location walkable to stadiums, venues, campus, and restaurants. Some noted construction, urban issues, or limited activity on weekends.

Related guest reviews

Michael

Mar 14, 2023

Stayed 1 night

Perfect place to stay when in downtown for a ball game.

Steven

Jul 7, 2024

Stayed 1 night

No oversized parking. Too many transients.

JAMES

May 11, 2025

Stayed 2 nights

Great hotel!! Great location, close to Chase Field & great restaurants & bars. Rooms were spacious & clean!! Great service at the bar & restaurant too.

Michael

Sep 9, 2025

Stayed 1 night

Ariana

Nov 24, 2024

Stayed 2 nights

Loved my stay it was close to a lot of restaurants and things to do walking distance. Front desk staff was very helpful and nice

william

Dec 31, 2022

Stayed 1 night

Beautiful property with gracious staff. Travelocity failed to notify me there would be an additional $25 resort fee.

Patricia

Dec 24, 2024

Stayed 1 night

Beautiful facility, convenient to the stadium for sporting events.

Alisha

Nov 25, 2024

Stayed 2 nights

I loved my stay. The hotel was quiet and staff were friendly. Great location for the concert at The Footprint Center

Kristen

Aug 18, 2024

Stayed 4 nights

We dropped our daughter at ASU Phoenix campus. This was a perfect location to easily walk to campus and close to good eateries. Outside of the summer heat, it was really walkable. Very quiet and we enjoyed breakfast at the hotel. We’ll be back.

Ajay

May 8, 2023

Stayed 3 nights

Location was perfectly in the heart of downtown which i liked. Room was very clean and service was wonderful! Front desk greeted me every time i came back in.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site restaurant and bar are popular, and breakfast earns positive feedback. Downsides include early bar closing and underwhelming room service for some.

Related guest reviews

JAMES

May 11, 2025

Stayed 2 nights

Great hotel!! Great location, close to Chase Field & great restaurants & bars. Rooms were spacious & clean!! Great service at the bar & restaurant too.

Marisa

Mar 20, 2023

Stayed 3 nights

Very nice hotel for our trip to see the Eras tour. The staff was all great and our room was spacious and comfortable. the bar and restaurant were very nice too. I would definitely stay here again.

Katherine

May 12, 2023

Stayed 4 nights

Excellent hotel. My room was surprisingly big and very clean. Staff very good and breakfast was delicious. Would definitely go back.

Shannon

Apr 6, 2025

Stayed 2 nights

The bar has a cool vibe. Closes early though, would be nice to be open until midnight or 1am

Pasquale

Jan 7, 2023

Stayed 19,363 nights

Great location in downtown Breakfast was amazing and the service was excellent

Ericka

Aug 1, 2025

Stayed 1 night

Restaurant and bar inside hotel is great! Food, drinks and staff are all amazing.

Scott

Dec 11, 2023

Stayed 2 nights

Daniel

May 28, 2023

Stayed 2 nights

Very average for the cost. Everyone was nice and helpful. The service did not match the way they market themselves. My wife and I rarely stay at places like this, so maybe our expectations are off alittle. Room service was brought up in cardboard fast food containers, plastic silverware. Coffee was incredibly weak, no creamer or sugar was included, no condiments with the food and it was very expensive. Do you have to ask for these things specifically today?

Kristen

Aug 18, 2024

Stayed 4 nights

Eugene

Dec 31, 2022

Stayed 19,352 nights

Excellent ambiance especially Jacy and Dakota's. Swimming pool is nice too with warm water and nice sitting area. A hot tub will be a good addition if ever.

Was this helpful?

AI-generated summary based on recent guest reviews

Joaquin

3 weeks ago

Stayed 1 night

Just lost for words it was amazing

Jenni

Aug 5, 2026

Stayed 1 night

The space was great! Loved breakfast and the bar area!

Todd

Jul 16, 2026

Stayed 3 nights

great stay. i wish it had more dining options and activities at night, like live music. property and staff are excellent

Antoinette

Jun 24, 2026

Stayed 1 night

Error with booking. Beautiful hotel but terrible customer service, which made the whole experience AWFUL. Staff was unable to think outside of normal parameters given my circumstances to provide a remedy for a $50 per night rate up charge for their error. It took an hour to get checked in though I had a reservation. I arrived at 3:30am & was able to go to my room at 4:45am. I was charged $279 plus $100 incidental hold on my card for an additional day (from 4:45am-6:00am) because a new day in their system is considered at 6am. My rate when I booked my reservation as $229. In addition, the associate that was helping with my luggage (also standing at the counter for over an hour) decided several times to chime in with his explanation of why I was being charged $279 for an extra day. I was extremely exhausted but I maintained a positive outlook & stayed polite. I will NEVER stay at The Westin, or any Westin hotel. They do not let food deliveries be dropped off at your room (only their room service/hotel restaurant can be delivered. Nor will a hotel associate bring the food up. I have breathing issues and severe knee pain, so having to walk through long winding corridors to get to the lobby is a terrible inconvenience. They were willing to charge me to bring my food up to my room. I was charged three times for the accommodation. I could continue with more issues, such as: not getting awarded my Bonvoy points though I am an elite VIP Bonvoy member, not receiving a receipt …

Gianna

May 30, 2026

Stayed 2 nights

The staff especially Sydney and Wesley are absolutely horrible. I had no Internet and they suggested that I called their Internet service provider as if it was my job to fix the Hotel Internet.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about The Westin Phoenix Downtown

Is parking available at the property?

Self parking is available on-site for a fee of USD 36 per night, which includes in/out privileges. Valet parking is also offered at a fee of USD 46 per night, with in/out privileges as well.

Does the hotel allow pets?

Pets are allowed at the property with a fee of USD 50 per accommodation, per night, and a maximum fee of USD 150 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is 4:00 PM, and check-out time is 11:00 AM. Guests may request early or late check-in/check-out, but availability and any associated costs are subject to property policy.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Phoenix, just a 4-minute walk from the Phoenix Convention Center and 13 minutes by foot from Chase Field. Other nearby attractions include Arizona State University (0.2 km), Civic Space Park (0.2 km), and the Arizona Science Center (1.0 km).

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is heated and accessible from 5:00 AM to 10:00 PM. However, the pool will be closed seasonally from June 1 to June 10.

What are the hotel's policies for guests staying with children?

Children aged 17 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of USD 25 per night. Advance request or confirmation may be required for availability.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your Phoenix trip?

What do room rates usually run at The Westin Phoenix Downtown in Phoenix?

Over the next 60–90 days, room rates at The Westin Phoenix Downtown in Phoenix typically land around $424 a night for two guests, ranging from $212 to $779 on available dates.

When is the best time to visit if I want fewer crowds at The Westin Phoenix Downtown?

The quietest month at The Westin Phoenix Downtown in Phoenix is July, while demand peaks in September, so plan for July if you prefer fewer crowds and easier availability.

Which month is cheapest to stay at The Westin Phoenix Downtown?

August is the cheapest month to stay at The Westin Phoenix Downtown in Phoenix, averaging $229 a night; March is the priciest at $485. July is the quietest month for crowds, which differs from the cheapest month.

What attractions and traveller types is The Westin Phoenix Downtown good for?

The Westin Phoenix Downtown in Phoenix is well placed for business and couples, set steps from Arizona State University - Downtown Phoenix, the Phoenix Convention Center and Chase Field. Its central location suits City and Business stays while still offering easy access to family-friendly spots like Margaret T. Hance Park.

How do rates at The Westin Phoenix Downtown compare with nearby hotels?

The Westin Phoenix Downtown in Phoenix is cheaper than 1 of 12 comparable hotels nearby, with a typical median of $313 a night versus about $272 for peers.

How does the nightly price at The Westin Phoenix Downtown in Phoenix compare to recent weeks?

The current price at The Westin Phoenix Downtown in Phoenix is $204 per night for 2 guests, which is low for this hotel: about 20% below its $248 average over the last 60 days. Most nights over that period fell between $191 and $402.

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $448	17 $234	18 $282	19 $262
20 $185	21 $312	22 $531	23 $744	24 $418	25 $242	26 $224
27 $227	28 $355	29 $463	30 $428

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $243	2 $233	3 $243
4 $324	5 $513	6 $531	7 $769	8 $1,115	9 $328	10 $272
11 $273	12 $395	13 $474	14 $481	15 $336	16 $347	17 $1,115
18	19 $780	20 $604	21 $554	22 $300	23 $254	24 $250
25 $287	26 $446	27 $523	28 $1,115	29 $311	30 $225	31 $203