Name: Mercure Melbourne Caroline Springs
Address: 10-20 Lake Street, Melbourne, Victoria, Australia, Melbourne, Victoria, Australia
Rating: 8.45

Guest reviews

8.4

Very good

Based on 732 verified reviews

Who stays here?

Business

12%

Couple

53%

Family

25%

Group

3%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Mercure Melbourne Caroline Springs is praised for clean, spacious rooms, welcoming staff, and a convenient setting in the western suburbs, making it a practical choice for families and visitors.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Emeline

Jan 18, 2026

·

Stayed 2 nights

Check-in was super quick, which was great. We’d asked for two single beds (few days prior to our arrival) but the room had a king bed when we arrived. Other than that it was , a nice stay.

10

Judith

Jan 17, 2026

·

Stayed 1 night

Clean roomd friendly.staff parking great breakfast great siege bistro amazing food service and found staff amazing

10

Christel

Dec 30, 2025

·

Stayed 3 nights

Clean, helpful staff, great location!

8

Samet

Dec 29, 2025

·

Stayed 2 nights

Good value for money

10

Patricia

Dec 4, 2025

·

Stayed 1 night

It was a very last minute booking because of a flight cancellation and I wasn’t sure what to expect but the room was clean and comfortable. The staff at reception, the bar and coffee in the morning were super lovely and accommodating.

10-20 Lake Street, Melbourne, Victoria, Australia

Location

With a stay at Mercure Melbourne Caroline Springs in Melbourne (Caroline Springs), you'll be within a 5-minute drive of Caroline Springs Leisure Centre and Ravenhall Nature Conservation Reserve. This hotel is 3.8 mi (6.1 km) from Watergardens Town Centre and 3.9 mi (6.3 km) from Banchory Grove Grassland Nature Conservation Reserve.

Caroline Springs Leisure Centre(0.5 miles)

Ravenhall Nature Conservation Reserve(2.5 miles)

Watergardens Town Centre(3.8 miles)

Banchory Grove Grassland Nature Conservation Reserve(3.9 miles)

Grassland Reserve(4.3 miles)

Taylors Lakes Dog Park(4.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited. Parking height restrictions apply.

Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee, approximately AUD 5 to 25 for adults and AUD 10 for children.

Check-in is from 2:00 PM until 11:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for a fee of AUD 50, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the property.

The hotel is located in Caroline Springs, within a 5-minute drive of Caroline Springs Leisure Centre and Ravenhall Nature Conservation Reserve. It is approximately 2.7 miles from Boronia Reserve Dog Park and 3.2 miles from International Gardens Reserve Dog Park.

Yes, the hotel features an indoor pool and an outdoor heated pool. The operational hours may vary, so guests are encouraged to check with the property for specific details.

Children are welcome at the property. One child aged 2 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Mercure Melbourne Caroline Springs

Amenities

Property description

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