Conrad Tulum Riviera Maya
US$ 326
/noite
Média para setembro
Preços para Conrad Tulum Riviera Maya
Selecione datas para ver preços e disponibilidade
US$ 326
/noite
Média para setembro
Preços médios mensais
Em Conrad Tulum Riviera Maya, o preço por noite é, em média, US$ 326 no mês mais barato (setembro) e US$ 520 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 477 |
| fevereiro | US$ 520 |
| março | US$ 478 |
| abril | US$ 451 |
| maio | US$ 428 |
| junho | US$ 357 |
| julho | US$ 337 |
| agosto | US$ 361 |
| setembro | US$ 326 |
| outubro | US$ 365 |
| novembro | US$ 365 |
| dezembro | US$ 493 |
J
F
M
A
M
J
J
A
set. · US$ 326
S
O
N
D
Mais caro: fevereiro (aprox. US$ 520)
Mais barato: setembro (aprox. US$ 326)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 3 piscinas exteriores, aproveite para dar um salto até à praia privada. Wi-fi grátis, serviços de...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 3 piscinas exteriores, aproveite para dar um salto até à praia privada. Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa) são algumas das comodidades adicionais disponíveis neste resort.
Comodidades para negócios
As principais comodidades incluem computadores, Check-in rápido e registo de saída rápido. Planeia um evento em Tulum? Esta estância dispõe de um centro de conferências e de 2 salas de reuniões, com uma área total de 4645 metros quadrados. Há estacionamento com motorista grátis no local.
Restaurante
Quando a sede apertar, dirija-se ao bar/lounge, ao bar junto à piscina ou a um dos 3 bares na praia.
Quartos
Os 349 quartos climatizados oferecem um televisor de ecrã plano e piscinas de relaxamento privativas. As camas têm colchões pillowtop e roupa de alta qualidade. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Ao final do dia, assista a uma seleção de canais via satélite.
Localização
Ao alojar-se Conrad Tulum Riviera Maya em Tulum, ficará perto da baía, a 10 minutos de carro de Parque Xel-Há e de Praia Akumal. Este resort de praia está a 21,8 km (13,5 mi) de Ruínas Maias de Tulum e a 14,5 km (9 mi) de Bahia Soliman.
O que há nas proximidades
Clube de Golfe de Riviera Maya(1.1 milhas)
Aktun Chen(1.1 milhas)
Playa Xcacel(1.7 milhas)
Praia Sul de Akumal(2.1 milhas)
Playa Xcacelito(2.5 milhas)
Santuário de Xcacel - Xcacelito(2.5 milhas)
Hekab Be Biblioteca de Akumal(3.6 milhas)
Praia Akumal(3.7 milhas)
Parque Ecológico de Akumal(3.7 milhas)
Bahía de la Media Luna(4.8 milhas)
Parque Xel-Há(4.9 milhas)
Lagoa Yal-ku(5.1 milhas)
Dos Ojos Cenote(6.7 milhas)
El Toh Ecopark(6.8 milhas)
Cenote Cemitério de Animais(7.4 milhas)
Aeroporto Internacional de Tulum (TQO)(39.7 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(36.6 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(60.2 milhas)
Serviço de lavandaria
Elevador
Serviço de estacionamento
Cofre
Salas de reuniões
Praia privada
Localização
Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, Estado de Quintana Roo, México
Clube de Golfe de Riviera Maya (1.1 milhas)
Aktun Chen (1.1 milhas)
Playa Xcacel (1.7 milhas)
Praia Sul de Akumal (2.1 milhas)
Playa Xcacelito (2.5 milhas)
Santuário de Xcacel - Xcacelito (2.5 milhas)
Opções de quartos
8
Ocean View Guestroom with King Bed
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
506 ft²
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
8
Ocean View Guestroom with 2 Queen Beds
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
506 ft²
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
12
Suite, 1 quarto, vista para o oceano (Governors Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
1561 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoSala de estar separadaBanheira de imersãoPiscina de mergulhoBanheira de hidromassagem privada interior
13
Suite, 1 cama king-size, vista para o oceano (Ceiba)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
11
Quarto, 1 cama king-size, vista parcial para o oceano (Ceiba)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
7
Suite, 2 quartos
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal
Dormidas 6
Varanda ou pátioAr condicionadoBanheira de imersãoBanheira e duche separadosPiscina de mergulho
11
Quarto, 1 cama king-size, vista para o oceano (Ceiba)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
13
Suite, 1 cama king-size (Ceiba Tropical View)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
8
Partial Ocean View Guestroom w/ 2 Queen Beds
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
506 ft²
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
12
Tropical View Guestroom with King Bed
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
506 ft²
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
8
Partial Ocean View Guestroom with King Bed
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
506 ft²
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
9
Tropical View Guestroom with 2 Queen Beds
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
506 ft²
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
8
Quarto, 2 camas queen-size, vista para o oceano (Ceiba)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
6
Quarto, 2 camas queen-size, vista parcial para o oceano (Ceiba)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
7
Quarto, 1 cama king-size, acessível (Roll-in Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
506 ft²
Varanda ou pátioAr condicionadoCasa de banho privadaMáquina de caféPiscina de mergulho
14
Suite Presidencial, 1 quarto
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
2002 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoSala de estar separadaBanheira de imersãoPiscina de mergulhoBanheira de hidromassagem privada interior
Avaliações dos hóspedes sobre Conrad Tulum Riviera Maya
9
Soberbo
Com base em 341 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Conrad Tulum Riviera Maya recebe muitos elogios por seu design impressionante, localização serena em uma enseada, múltiplas piscinas e, especialmente, uma equipe calorosa e atenciosa, enquanto as críticas recorrentes mencionam preços altos de comida e bebida e um serviço ocasionalmente lento ou inconsistente.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Conrad Tulum Riviera Maya recebe muitos elogios por seu design impressionante, localização serena em uma enseada, múltiplas piscinas e, especialmente, uma equipe calorosa e atenciosa, enquanto as críticas recorrentes mencionam preços altos de comida e bebida e um serviço ocasionalmente lento ou inconsistente.
Os hóspedes destacam a excelente qualidade e variedade dos restaurantes, quartos bonitos com vista e áreas relaxantes. As desvantagens notadas nas avaliações incluem dificuldade em fazer reservas para o jantar, problemas de manutenção esporádicos (água quente, jacuzzis, encanamento, energia) e algas marinhas afetando às vezes a praia, além da localização remota do resort e dos táxis caros. Espere uma estadia luxuosa e tranquila, com algumas falhas operacionais ocasionais.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Múltiplas piscinas e uma enseada particular tranquila são amplamente elogiadas, e o spa é bem avaliado. Alguns relatam hidromassagens quebradas ou mornas e algas marinhas sazonais impactando a praia.
Avaliações dos hóspedes relacionadas
8
Joseph
16 de mar. de 2025
·
A estadia foi de 4 noites
Beautiful, location - good food and service. broken hot tubs and slow towel service.
Beautiful, location - good food and service. broken hot tubs and slow towel service.
10
Rafat
25 de abr. de 2023
·
A estadia foi de 3 noites
The hotel was super amazing, the staff, the beauty, the food, the mixed restaurants, lounges, and facilities were excellent. It is a new and well maintained property. Only the beach had a lot seaweeds as much as they cleaned it, it will always come back.
The hotel was super amazing, the staff, the beauty, the food, the mixed restaurants, lounges, and facilities were excellent. It is a new and well maintained property. Only the beach had a lot seaweeds as much as they cleaned it, it will always come back.
10
Lanny
2 de mar. de 2024
·
A estadia foi de 1 noite
Nice resort, jacuzzis were lukewarm only, no live entertainment, meals were very expensive at the on-site restaurants, taxis to go anywhere were expensive. $20 USD for a 7 minutes drive to Akumal beach one way for two people. The beach was covered with seaweeds. We were there at the beginning of March.
Nice resort, jacuzzis were lukewarm only, no live entertainment, meals were very expensive at the on-site restaurants, taxis to go anywhere were expensive. $20 USD for a 7 minutes drive to Akumal beach one way for two people. The beach was covered with seaweeds. We were there at the beginning of March.
10
Shannon
16 de abr. de 2023
·
A estadia foi de 6 noites
Gorgeous immaculate property on secluded cove north of Tulum. Welcoming kind staff attended to our every need.
Gorgeous immaculate property on secluded cove north of Tulum. Welcoming kind staff attended to our every need.
10
Antonio Carlos de O
15 de jan. de 2026
·
A estadia foi de 1 noite
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
10
Allison
24 de out. de 2025
·
A estadia foi de 5 noites
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
8
Stewart
5 de fev. de 2025
·
A estadia foi de 2 noites
Place was great… never had a any hot water in rooms or jacuzzis…
Place was great… never had a any hot water in rooms or jacuzzis…
10
Yvonne
13 de mai. de 2025
·
A estadia foi de 6 noites
Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous. The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude. The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife. Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’. I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules. My family and I went to celebrate our birthdays in late Jan-Feb. I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me. The rooms are spacious and lovely. Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm. The property is sublime with nothing lacking. Only minus for us is dinner portions are small and pricey. I can’t wait till my next visit.
Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous. The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude. The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife. Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’. I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules. My family and I went to celebrate our birthdays in late Jan-Feb. I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me. The rooms are spacious and lovely. Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm. The property is sublime with nothing lacking. Only minus for us is dinner portions are small and pricey. I can’t wait till my next visit.
10
Stephen
1 de mar. de 2025
·
A estadia foi de 3 noites
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
10
John
19 de fev. de 2023
·
A estadia foi de 11 noites
We had an incredible stay at the Conrad. It’s a new hotel and the staff are very friendly and attentive. The pools are great and the restaurants give you variety to choose from. Breakfast buffet at Arbolea is one of the best I’ve ever had. The Kids Club with Ruth, Sam, Fernanda and samara was incredible for our little kids. They asked to go back all the time and had so much fun. They’ll even take them to the pool. The pool staff and manager Sal gave our kids toys and ensured we had everything we needed. The rooms are very nice, beds comfortable and patios with plunge pools and gorgeous views. No issues. We’d stay here again.
We had an incredible stay at the Conrad. It’s a new hotel and the staff are very friendly and attentive. The pools are great and the restaurants give you variety to choose from. Breakfast buffet at Arbolea is one of the best I’ve ever had. The Kids Club with Ruth, Sam, Fernanda and samara was incredible for our little kids. They asked to go back all the time and had so much fun. They’ll even take them to the pool. The pool staff and manager Sal gave our kids toys and ensured we had everything we needed. The rooms are very nice, beds comfortable and patios with plunge pools and gorgeous views. No issues. We’d stay here again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As avaliações frequentemente descrevem a propriedade como muito limpa e bem conservada. Alguns relatam falhas, como limpeza negligenciada, pragas ou áreas sujas.
Avaliações dos hóspedes relacionadas
10
Adina
27 de jan. de 2024
·
A estadia foi de 7 noites
Booked our babymoon here and everything was perfect. Very clean property, attentive staff and great food. Will definitely come back!
Booked our babymoon here and everything was perfect. Very clean property, attentive staff and great food. Will definitely come back!
10
TAKESHI
4 de mar. de 2024
·
A estadia foi de 2 noites
建物トイレ、全て綺麗で満足でした
建物トイレ、全て綺麗で満足でした
6
Mariana
1 de set. de 2024
·
A estadia foi de 3 noites
Nos hospedamos del 28 al 30 de Agosto y había mucho ruido, al parecer estaban haciendo remodelación. Desechos de algún animal (espero que no hayan sido humanos) por el área del Chiringuito a las brasas.
Nos hospedamos del 28 al 30 de Agosto y había mucho ruido, al parecer estaban haciendo remodelación. Desechos de algún animal (espero que no hayan sido humanos) por el área del Chiringuito a las brasas.
8
Bryan
5 de jan. de 2025
·
A estadia foi de 4 noites
Grounds could be free of trash Dipping pool was unclean Garden view was mostly cut and dried branches, garden trash Staff was good but not great
Grounds could be free of trash Dipping pool was unclean Garden view was mostly cut and dried branches, garden trash Staff was good but not great
10
Jinéy
24 de mai. de 2023
·
A estadia foi de 5 noites
An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.
An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.
2
María Elena
24 de fev. de 2025
·
A estadia foi de 2 noites
Yo creo que debe haber mejores opciones! Pague más de 15,000 por noche para que ni me limpiaran la habitación, después a las 12 de la noche llegaron a limpiarla y adjunto fotos de en las condiciones que dormimos, que fue que ni colcha pusieron, sino un protector! Algunos son amables y otras personas del personal son como despotas
Yo creo que debe haber mejores opciones! Pague más de 15,000 por noche para que ni me limpiaran la habitación, después a las 12 de la noche llegaron a limpiarla y adjunto fotos de en las condiciones que dormimos, que fue que ni colcha pusieron, sino un protector! Algunos son amables y otras personas del personal son como despotas
6
Kimmerly
16 de mar. de 2024
·
A estadia foi de 3 noites
The property was pristine. But my first night there I had an allergic reaction. My face was swollen due to my room not being deep cleaned. It was to the point where the hotel manager had to call the doctor on call and I was given a perscription for an antihistamine to contain my face swelling. To make things worse. We ate at one of the outdoor resturants and at the bottom of my ketchup there was a piece of hair. The resturant manager had to be called to assist. Other, than that the staff was friendly and the hotel was beautiful. We were unable to use the pool outside our room as it had a small frog in it, my kids had a pet the whole time there.
The property was pristine. But my first night there I had an allergic reaction. My face was swollen due to my room not being deep cleaned. It was to the point where the hotel manager had to call the doctor on call and I was given a perscription for an antihistamine to contain my face swelling. To make things worse. We ate at one of the outdoor resturants and at the bottom of my ketchup there was a piece of hair. The resturant manager had to be called to assist. Other, than that the staff was friendly and the hotel was beautiful. We were unable to use the pool outside our room as it had a small frog in it, my kids had a pet the whole time there.
10
Nyanza
11 de ago. de 2023
·
A estadia foi de 2 noites
The staff was fantastic and the property was beautiful and luxurious!
The staff was fantastic and the property was beautiful and luxurious!
10
Jennifer Lee
21 de set. de 2025
·
A estadia foi de 3 noites
The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks.
The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks.
8
Ricardo
9 de jun. de 2024
·
A estadia foi de 2 noites
Overall good, but not the luxury and top notch resort it claims to be, far from it. First night we found a giant cockroach in our room, service was slow overall, dining options are ok some restaurants are very good but most are average at best. Extremely overpriced for what it is
Overall good, but not the luxury and top notch resort it claims to be, far from it. First night we found a giant cockroach in our room, service was slow overall, dining options are ok some restaurants are very good but most are average at best. Extremely overpriced for what it is
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são modernos, elegantes e confortáveis, com muitos notando ótimas vistas e algumas unidades com piscinas privativas. Alguns hóspedes encontraram problemas de manutenção (energia, água quente, encanamento) e ruído ocasional.
Avaliações dos hóspedes relacionadas
6
Lisa
29 de dez. de 2024
·
A estadia foi de 2 noites
This would have been a perfect birthday weekend but the hotel room we were given lost all power. We asked for another room but could not be given the same level of room we paid for. Thankfully Expedia refunded us! Maybe next time we will have better luck.
This would have been a perfect birthday weekend but the hotel room we were given lost all power. We asked for another room but could not be given the same level of room we paid for. Thankfully Expedia refunded us! Maybe next time we will have better luck.
8
Aria
21 de mar. de 2025
·
A estadia foi de 4 noites
The architecture was amazing. The restaurants and food offerings were good (reservations were hard to come by when they were empty). Beautiful pools and beachfront. Staff was cordial and polite. Prices for items on menus vs. charges varied, issues with the toilet and sink in the room required fixing. It seemed like a new property trying to get their bearings. But for the location, food and atmosphere, I'd go back in a heartbeat.
The architecture was amazing. The restaurants and food offerings were good (reservations were hard to come by when they were empty). Beautiful pools and beachfront. Staff was cordial and polite. Prices for items on menus vs. charges varied, issues with the toilet and sink in the room required fixing. It seemed like a new property trying to get their bearings. But for the location, food and atmosphere, I'd go back in a heartbeat.
10
Edward
4 de dez. de 2024
·
A estadia foi de 5 noites
Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent.
Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent.
10
Ryan
14 de jun. de 2023
·
A estadia foi de 1 noite
This was a couples trip and it was great. Peaceful and relaxing. Great pool and drinks. Rooms were super clean and nice.
This was a couples trip and it was great. Peaceful and relaxing. Great pool and drinks. Rooms were super clean and nice.
10
Pratap
28 de fev. de 2025
·
A estadia foi de 4 noites
This was magic From the room to the beach . It was so so special.
This was magic From the room to the beach . It was so so special.
2
Paria
17 de mar. de 2024
·
A estadia foi de 4 noites
Unfortunately, our experience at Conrad Tulum Riviera Maya was deeply disappointing on multiple fronts. The inconsistency in charges quoted by different staff members left me feeling frustrated and taken advantage of. Moreover, the general unhappiness of the staff was palpable throughout my stay. The discomfort extended to the accommodations themselves, with uncomfortably subpar beds that made it difficult to get a good night's sleep. Despite claiming to be family-friendly, the lack of life vests for children added unnecessary stress and safety concerns to our stay. To add to the frustration, dinner reservations were missed every single night, to the point where it became comical. Additionally, the sensors at every single bathroom didn't work, forcing us to use bottled water to wash our hands, which was both inconvenient and unsanitary. Furthermore, the room was very noisy, with wind blowers in the morning and older children in nearby rooms causing disturbances at night. Had we not brought our toddlers’ white noise machine, it would have been impossible to sleep past these disruptions. Overall, this experience was a complete letdown and a missed opportunity for Conrad Tulum Riviera Maya to provide quality service. I certainly will not be repeating this experience, nor would I wish it upon anyone else.
Unfortunately, our experience at Conrad Tulum Riviera Maya was deeply disappointing on multiple fronts. The inconsistency in charges quoted by different staff members left me feeling frustrated and taken advantage of. Moreover, the general unhappiness of the staff was palpable throughout my stay. The discomfort extended to the accommodations themselves, with uncomfortably subpar beds that made it difficult to get a good night's sleep. Despite claiming to be family-friendly, the lack of life vests for children added unnecessary stress and safety concerns to our stay. To add to the frustration, dinner reservations were missed every single night, to the point where it became comical. Additionally, the sensors at every single bathroom didn't work, forcing us to use bottled water to wash our hands, which was both inconvenient and unsanitary. Furthermore, the room was very noisy, with wind blowers in the morning and older children in nearby rooms causing disturbances at night. Had we not brought our toddlers’ white noise machine, it would have been impossible to sleep past these disruptions. Overall, this experience was a complete letdown and a missed opportunity for Conrad Tulum Riviera Maya to provide quality service. I certainly will not be repeating this experience, nor would I wish it upon anyone else.
8
Stewart
5 de fev. de 2025
·
A estadia foi de 2 noites
Place was great… never had a any hot water in rooms or jacuzzis…
Place was great… never had a any hot water in rooms or jacuzzis…
10
Yvonne
13 de mai. de 2025
·
A estadia foi de 6 noites
Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous. The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude. The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife. Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’. I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules. My family and I went to celebrate our birthdays in late Jan-Feb. I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me. The rooms are spacious and lovely. Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm. The property is sublime with nothing lacking. Only minus for us is dinner portions are small and pricey. I can’t wait till my next visit.
Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous. The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude. The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife. Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’. I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules. My family and I went to celebrate our birthdays in late Jan-Feb. I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me. The rooms are spacious and lovely. Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm. The property is sublime with nothing lacking. Only minus for us is dinner portions are small and pricey. I can’t wait till my next visit.
10
Jennifer Lee
21 de set. de 2025
·
A estadia foi de 3 noites
The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks.
The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks.
10
John
19 de fev. de 2023
·
A estadia foi de 11 noites
We had an incredible stay at the Conrad. It’s a new hotel and the staff are very friendly and attentive. The pools are great and the restaurants give you variety to choose from. Breakfast buffet at Arbolea is one of the best I’ve ever had. The Kids Club with Ruth, Sam, Fernanda and samara was incredible for our little kids. They asked to go back all the time and had so much fun. They’ll even take them to the pool. The pool staff and manager Sal gave our kids toys and ensured we had everything we needed. The rooms are very nice, beds comfortable and patios with plunge pools and gorgeous views. No issues. We’d stay here again.
We had an incredible stay at the Conrad. It’s a new hotel and the staff are very friendly and attentive. The pools are great and the restaurants give you variety to choose from. Breakfast buffet at Arbolea is one of the best I’ve ever had. The Kids Club with Ruth, Sam, Fernanda and samara was incredible for our little kids. They asked to go back all the time and had so much fun. They’ll even take them to the pool. The pool staff and manager Sal gave our kids toys and ensured we had everything we needed. The rooms are very nice, beds comfortable and patios with plunge pools and gorgeous views. No issues. We’d stay here again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é consistentemente descrita como calorosa, atenciosa e profissional. No entanto, várias avaliações citam um serviço lento e dificuldade em obter atenção na piscina/praia ou em conseguir reservas, com algumas menções de interações pouco prestativas ou cobranças inconsistentes.
Avaliações dos hóspedes relacionadas
6
Kimberly
17 de fev. de 2026
·
A estadia foi de 2 noites
10/10 amenities. But lacking in service and value. Never waited less than 45 mins for food, you have to go look for a server for a drink by the pool constantly. Prices not reasonable
10/10 amenities. But lacking in service and value. Never waited less than 45 mins for food, you have to go look for a server for a drink by the pool constantly. Prices not reasonable
10
Dennis
10 de ago. de 2025
·
A estadia foi de 8 noites
Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon.
Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon.
8
Jason
25 de abr. de 2023
·
A estadia foi de 4 noites
Everything in this hotel is brand new. The room and amenities were amazing. Our bed was very comfortable, and the bathroom were well appointed. The hotel staffs were very courteous and friendly. Overall, we really enjoyed our stay. However, a few things I want to point out that I think the hotel could do better: 1- The staff here are friendly but inexperienced. It was hard to get any server attention either at the beach or the pool sometime. In one occasion, they forgot our drinks order twice and we had to run into the bar to remind them. Some day we waited 30-45mins until we could find someone to order drinks. Also, we came to Bar Crudo for lunch one day and no one came to seat us even though they have had like 6-7 servers standing around the bar area. Given it’s a Hilton chain and this is a 5 star resort, I’d expect the staffs to be well trained. 2- Arbolea- the precooked food at this buffet was not great. Made to order items and the French Toasts were good, but the rest were bad. If we didn’t have compliment breakfast due to Status, we wouldn’t want to pay $50 per person for this quality. I wish they had Ala carte menu. 3- Sargassum- it’s no secret that Mexico and the Caribbean have been dealing with seaweed for awhile. I’ve been to other hotels with Sargassum issue. However, I felt like it was worst here at the Conrad. It was unpleasant to see trucks and bob cat throughout the day at the beach. Maybe they should have the seaweed cleaned early in the morning before guests
Everything in this hotel is brand new. The room and amenities were amazing. Our bed was very comfortable, and the bathroom were well appointed. The hotel staffs were very courteous and friendly. Overall, we really enjoyed our stay. However, a few things I want to point out that I think the hotel could do better: 1- The staff here are friendly but inexperienced. It was hard to get any server attention either at the beach or the pool sometime. In one occasion, they forgot our drinks order twice and we had to run into the bar to remind them. Some day we waited 30-45mins until we could find someone to order drinks. Also, we came to Bar Crudo for lunch one day and no one came to seat us even though they have had like 6-7 servers standing around the bar area. Given it’s a Hilton chain and this is a 5 star resort, I’d expect the staffs to be well trained. 2- Arbolea- the precooked food at this buffet was not great. Made to order items and the French Toasts were good, but the rest were bad. If we didn’t have compliment breakfast due to Status, we wouldn’t want to pay $50 per person for this quality. I wish they had Ala carte menu. 3- Sargassum- it’s no secret that Mexico and the Caribbean have been dealing with seaweed for awhile. I’ve been to other hotels with Sargassum issue. However, I felt like it was worst here at the Conrad. It was unpleasant to see trucks and bob cat throughout the day at the beach. Maybe they should have the seaweed cleaned early in the morning before guests
10
Alex
11 de out. de 2025
·
A estadia foi de 2 noites
Great pools, restaurant options, and staff was amazing!
Great pools, restaurant options, and staff was amazing!
10
Stryker
21 de jun. de 2023
·
A estadia foi de 4 noites
Excellent service and food. I was extremely impressed with our stay
Excellent service and food. I was extremely impressed with our stay
6
Omar
2 de ago. de 2023
·
A estadia foi de 3 noites
The staff at the reception fernardo was unprofessionally and not helpful.
The staff at the reception fernardo was unprofessionally and not helpful.
10
Allison
24 de out. de 2025
·
A estadia foi de 5 noites
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
10
Dharmesh
24 de set. de 2023
·
A estadia foi de 6 noites
Amazing staff & service, especially at the Ultramar bar! Thanks so much to the amazing hotel staff for a memorable stay!
Amazing staff & service, especially at the Ultramar bar! Thanks so much to the amazing hotel staff for a memorable stay!
6
Mindy
20 de abr. de 2023
·
A estadia foi de 1 noite
I am not sure how this place is getting so many awards. Basically have to beg staff to take order for coffee at breakfast, at the pool and beach, and even though you’re paying for everything takes forever. God for bird you order a blended or drink with ice because you will get mainly ice, even though it’s NOT all inclusive. Gorgeous grounds, but seriously not ready for prime time. Spend money at the four seasons elsewhere.
I am not sure how this place is getting so many awards. Basically have to beg staff to take order for coffee at breakfast, at the pool and beach, and even though you’re paying for everything takes forever. God for bird you order a blended or drink with ice because you will get mainly ice, even though it’s NOT all inclusive. Gorgeous grounds, but seriously not ready for prime time. Spend money at the four seasons elsewhere.
10
Sandeep
28 de nov. de 2025
·
A estadia foi de 5 noites
Beautiful resort, service is unparalleled and great restaurants
Beautiful resort, service is unparalleled and great restaurants
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado em uma enseada isolada na selva, ideal para uma estadia tranquila e relaxante. Vários observam que é longe da área principal de Tulum e os táxis são caros.
Avaliações dos hóspedes relacionadas
8
Onica
8 de abr. de 2024
·
A estadia foi de 3 noites
The service at this hotel was impeccable. Beach was nice. A great hotel to relax. The food at the Mediterranean restaurant was the best meal we had in Tulum. Request Casa 3, it’s closer to the lobby and pool. The only thing we didn’t like was how far away the hotel was from where the action is, Tulum hotel district, about 30-45 minutes drive.
The service at this hotel was impeccable. Beach was nice. A great hotel to relax. The food at the Mediterranean restaurant was the best meal we had in Tulum. Request Casa 3, it’s closer to the lobby and pool. The only thing we didn’t like was how far away the hotel was from where the action is, Tulum hotel district, about 30-45 minutes drive.
8
Joseph
16 de mar. de 2025
·
A estadia foi de 4 noites
Beautiful, location - good food and service. broken hot tubs and slow towel service.
Beautiful, location - good food and service. broken hot tubs and slow towel service.
10
Dennis
10 de ago. de 2025
·
A estadia foi de 8 noites
Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon.
Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon.
8
Bogdan Stefan Moisa, Iulia Roxana
1 de dez. de 2024
·
A estadia foi de 7 noites
This resort is a boutique kind of, very walkable and very much suitable for couple with young and very young kids. The beach is amazing , sand, water and everything around it though it is a private and on a smaller side beach. The personal is attentive and helpful. The downside of this resort is the food. Now, the food options… the breakfast is a very good and plenty of options there, though the personal seems overwhelmed at times. Given this is not an all inclusive resorts, lunch options are bar kind of food, burgers, guacamole etc. Dinner is served in a few restaurants, a la carte, but the prices.. be prepared to pay 9$ for a bottle of water, 20$ and above for a glass of Prosecco or any wine. I would really prefer for them to have a buffet kind of option for dinner, either Italian or Mexican or both. Overall it was a pleasant vacation, we will definitely return to Tulum, might be this resort.
This resort is a boutique kind of, very walkable and very much suitable for couple with young and very young kids. The beach is amazing , sand, water and everything around it though it is a private and on a smaller side beach. The personal is attentive and helpful. The downside of this resort is the food. Now, the food options… the breakfast is a very good and plenty of options there, though the personal seems overwhelmed at times. Given this is not an all inclusive resorts, lunch options are bar kind of food, burgers, guacamole etc. Dinner is served in a few restaurants, a la carte, but the prices.. be prepared to pay 9$ for a bottle of water, 20$ and above for a glass of Prosecco or any wine. I would really prefer for them to have a buffet kind of option for dinner, either Italian or Mexican or both. Overall it was a pleasant vacation, we will definitely return to Tulum, might be this resort.
10
Shannon
16 de abr. de 2023
·
A estadia foi de 6 noites
Gorgeous immaculate property on secluded cove north of Tulum. Welcoming kind staff attended to our every need.
Gorgeous immaculate property on secluded cove north of Tulum. Welcoming kind staff attended to our every need.
10
Jorey
29 de ago. de 2023
·
A estadia foi de 3 noites
Loved the property! Gorgeous. Very expensive to leave resort in taxis so I would recommend a car if you’re trying to save money and eat in the city. Great experience overall. Seaweed in august was a big downfall but still great experience.
Loved the property! Gorgeous. Very expensive to leave resort in taxis so I would recommend a car if you’re trying to save money and eat in the city. Great experience overall. Seaweed in august was a big downfall but still great experience.
8
Michael Paul
20 de jul. de 2023
·
A estadia foi de 7 noites
We felt a little trapped on the resort due to the lack of ride share companies in the Yucatan, and felt that some of the prices of the restaurants were higher than we're used to.
We felt a little trapped on the resort due to the lack of ride share companies in the Yucatan, and felt that some of the prices of the restaurants were higher than we're used to.
8
Kirsten
26 de nov. de 2025
·
A estadia foi de 1 noite
Clean room, beautiful location.
Clean room, beautiful location.
10
Stephen
1 de mar. de 2025
·
A estadia foi de 3 noites
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
10
Marija
18 de jan. de 2025
·
A estadia foi de 5 noites
Amazing experience with a modern twist in a jungle
Amazing experience with a modern twist in a jungle
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A qualidade da comida é amplamente elogiada, especialmente o café da manhã e o restaurante japonês. As desvantagens recorrentes são os preços altos, porções pequenas às vezes e atrasos ocasionais nas reservas ou no serviço.
Avaliações dos hóspedes relacionadas
6
Kimberly
17 de fev. de 2026
·
A estadia foi de 2 noites
10/10 amenities. But lacking in service and value. Never waited less than 45 mins for food, you have to go look for a server for a drink by the pool constantly. Prices not reasonable
10/10 amenities. But lacking in service and value. Never waited less than 45 mins for food, you have to go look for a server for a drink by the pool constantly. Prices not reasonable
10
Lanny
2 de mar. de 2024
·
A estadia foi de 1 noite
Nice resort, jacuzzis were lukewarm only, no live entertainment, meals were very expensive at the on-site restaurants, taxis to go anywhere were expensive. $20 USD for a 7 minutes drive to Akumal beach one way for two people. The beach was covered with seaweeds. We were there at the beginning of March.
Nice resort, jacuzzis were lukewarm only, no live entertainment, meals were very expensive at the on-site restaurants, taxis to go anywhere were expensive. $20 USD for a 7 minutes drive to Akumal beach one way for two people. The beach was covered with seaweeds. We were there at the beginning of March.
10
Edward
4 de dez. de 2024
·
A estadia foi de 5 noites
Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent.
Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent.
8
Bogdan Stefan Moisa, Iulia Roxana
1 de dez. de 2024
·
A estadia foi de 7 noites
This resort is a boutique kind of, very walkable and very much suitable for couple with young and very young kids. The beach is amazing , sand, water and everything around it though it is a private and on a smaller side beach. The personal is attentive and helpful. The downside of this resort is the food. Now, the food options… the breakfast is a very good and plenty of options there, though the personal seems overwhelmed at times. Given this is not an all inclusive resorts, lunch options are bar kind of food, burgers, guacamole etc. Dinner is served in a few restaurants, a la carte, but the prices.. be prepared to pay 9$ for a bottle of water, 20$ and above for a glass of Prosecco or any wine. I would really prefer for them to have a buffet kind of option for dinner, either Italian or Mexican or both. Overall it was a pleasant vacation, we will definitely return to Tulum, might be this resort.
This resort is a boutique kind of, very walkable and very much suitable for couple with young and very young kids. The beach is amazing , sand, water and everything around it though it is a private and on a smaller side beach. The personal is attentive and helpful. The downside of this resort is the food. Now, the food options… the breakfast is a very good and plenty of options there, though the personal seems overwhelmed at times. Given this is not an all inclusive resorts, lunch options are bar kind of food, burgers, guacamole etc. Dinner is served in a few restaurants, a la carte, but the prices.. be prepared to pay 9$ for a bottle of water, 20$ and above for a glass of Prosecco or any wine. I would really prefer for them to have a buffet kind of option for dinner, either Italian or Mexican or both. Overall it was a pleasant vacation, we will definitely return to Tulum, might be this resort.
10
Robyn
22 de mai. de 2023
·
A estadia foi de 4 noites
My husband and I really enjoyed this place! So beautiful and modern and the food is top notch quality ! The views are amazing and it’s wasn’t busy at all so we felt like we had the place to ourselves ! House keeping was always on it! And everyone was soooo nice!!! From arrival to leaving we were treated very well! My only complaint is i didn’t like their ice cream lol but other than that 10/10!
My husband and I really enjoyed this place! So beautiful and modern and the food is top notch quality ! The views are amazing and it’s wasn’t busy at all so we felt like we had the place to ourselves ! House keeping was always on it! And everyone was soooo nice!!! From arrival to leaving we were treated very well! My only complaint is i didn’t like their ice cream lol but other than that 10/10!
10
Antonio Carlos de O
15 de jan. de 2026
·
A estadia foi de 1 noite
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
10
Allison
24 de out. de 2025
·
A estadia foi de 5 noites
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
10
Jinéy
24 de mai. de 2023
·
A estadia foi de 5 noites
An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.
An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.
6
Mindy
20 de abr. de 2023
·
A estadia foi de 1 noite
I am not sure how this place is getting so many awards. Basically have to beg staff to take order for coffee at breakfast, at the pool and beach, and even though you’re paying for everything takes forever. God for bird you order a blended or drink with ice because you will get mainly ice, even though it’s NOT all inclusive. Gorgeous grounds, but seriously not ready for prime time. Spend money at the four seasons elsewhere.
I am not sure how this place is getting so many awards. Basically have to beg staff to take order for coffee at breakfast, at the pool and beach, and even though you’re paying for everything takes forever. God for bird you order a blended or drink with ice because you will get mainly ice, even though it’s NOT all inclusive. Gorgeous grounds, but seriously not ready for prime time. Spend money at the four seasons elsewhere.
10
Stephen
1 de mar. de 2025
·
A estadia foi de 3 noites
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Antonio Carlos de O
15 de jan. de 2026
·
A estadia foi de 1 noite
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
10
Claudia
13 de ago. de 2026
·
A estadia foi de 1 noite
Excelente servicio, la comida no me encantó, las instalaciones muy bien
Excelente servicio, la comida no me encantó, las instalaciones muy bien
10
Christian
26 de jul. de 2026
·
A estadia foi de 14 noites
Absolutely stellar experience. We cannot stress enough how kind and attentive the staff was. We stayed for two weeks and enjoyed every second. Impeccable hotel overall experience
Absolutely stellar experience. We cannot stress enough how kind and attentive the staff was. We stayed for two weeks and enjoyed every second. Impeccable hotel overall experience
2
Amanda
26 de jun. de 2026
·
A estadia foi de 3 noites
Very much out of the way. Staff bothers you often. They will
Very much out of the way. Staff bothers you often. They will
10
Jennifer
23 de abr. de 2026
·
A estadia foi de 7 noites
Best resort ever!!! Pure luxury. Staff excellent
Best resort ever!!! Pure luxury. Staff excellent
Políticas da propriedade
Check-in
Check-out
Check-in a partir das 15:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-17: NO DATA
- 2026-09-18: 290.43424640426633USD
- 2026-09-19: 290.55814681762695USD
- 2026-09-20: 290.43424640426633USD
- 2026-09-21: 290.55814681762695USD
- 2026-09-22: 290.17401526901244USD
- 2026-09-23: 290.29793318984986USD
- 2026-09-24: 290.17401526901244USD
- 2026-09-25: 290.55814681762695USD
- 2026-09-26: 409.09871618377684USD
- 2026-09-27: 289.4090610848999USD
- 2026-09-28: 290.43424640426633USD
- 2026-09-29: 408.8340731643677USD
- 2026-09-30: 290.43424640426633USD
- 2026-10-01: 273.2718769804382USD
- 2026-10-02: 273.1603543531799USD
- 2026-10-03: 306.0104559368896USD
- 2026-10-04: 431.7243637750244USD
- 2026-10-05: 273.2718769804382USD
- 2026-10-06: 273.1603543531799USD
- 2026-10-07: 273.2718769804382USD
- 2026-10-08: 273.1603543531799USD
- 2026-10-09: 274.58537542785643USD
- 2026-10-10: 273.90384437072754USD
- 2026-10-11: 279.22499684143065USD
- 2026-10-12: 273.1603543531799USD
- 2026-10-13: 250.82457805541992USD
- 2026-10-14: 273.1603543531799USD
- 2026-10-15: 273.2718769804382USD
- 2026-10-16: 273.1603543531799USD
- 2026-10-17: 273.2718769804382USD
- 2026-10-18: 568.9287787908936USD
- 2026-10-19: 568.3365708804321USD
- 2026-10-20: 569.1134826712037USD
- 2026-10-21: 751.0243251763916USD
- 2026-10-22: 750.8851057208252USD
- 2026-10-23: 454.2229070846558USD
- 2026-10-24: 454.32290979217527USD
- 2026-10-25: 454.0208708023071USD
- 2026-10-26: 868.769880020752USD
- 2026-10-27: NO DATA
- 2026-10-28: 738.1693552862549USD
- 2026-10-29: 467.06723242889404USD
- 2026-10-30: 467.06723242889404USD
- 2026-10-31: 467.06723242889404USD
- 2026-11-01: 467.06723242889404USD
- 2026-11-02: 466.9671947064209USD
- 2026-11-03: 467.1522837512207USD
- 2026-11-04: 465.9385253991699USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: 465.9927285473633USD
- 2026-11-08: 467.06723242889404USD
- 2026-11-09: 466.99580192352295USD
- 2026-11-10: 466.5141712365723USD
- 2026-11-11: 467.06723242889404USD
- 2026-11-12: 581.7730691201782USD
- 2026-11-13: 581.064226399231USD
- 2026-11-14: 581.7516399685669USD
- 2026-11-15: 570.1646315786743USD
- 2026-11-16: 551.2624741546631USD
- 2026-11-17: NO DATA
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da CleanStay (Hilton).
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- As crianças não pagam quando dormem no quarto dos pais ou tutor, utilizando a(s) cama(s) existentes.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Acesso aos quartos através de dispositivo móvel.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Cortesias mais populares
Serviço de lavandaria
Elevador
Serviço de estacionamento
Cofre
Salas de reuniões
Praia privada
Geral
Toalhas
Childcare/Babysitting (surcharge)
Braille or Raised Signage
Children's Club (free)
Handrails in Stairways
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Supervised Childcare (surcharge)
Walkway to Water
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Spa
Wheelchairs Available (on site)
Atividades
Praia privada
Bilhar
Caiaque
Percursos ecológicos no local
Fitness Center (24-hour)
Beach Umbrellas
Bicycle Rents (on site)
Full-Service Spa
Hiking/Biking (nearby)
Outdoor Entertainment Area
Mobiliário de exterior
Pool Sun Loungers
Pool Umbrellas
Spa Treatment Room (s)
Terraço
Serviços
Elevador
Cofre
Salas de reuniões
Serviço de lavandaria
Sala de baile
Depósito de bagagem
Check-in/check-out expresso
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Concierge Services
Conference Center
Conference Space
Gift Shops or Newsstand
Porter/Bellhop
Reception Hall
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Estacionamento
Serviço de estacionamento
Parking (Uncovered)
Internet
Wi-fi gratuito