Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately CNY 70 for adults and CNY 38 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 12:00 PM, and check-out is by 12:00 PM. Early check-in is available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of CNY 800 per person (one-way), and it is available 24 hours. Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Xi'an's Lianhu district, a 3-minute drive from Xi'an City Walls and 7 minutes from Xi'an Bell Tower. It is also 0.9 mi from Daming Palace National Heritage Park and 2 mi from Zhiyuan Villa.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool, an outdoor heated pool, and a children's pool, with operational hours available for guests.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CNY 345 per night, and advance request or confirmation is required for availability.

Sheraton Xi'an North City Hotel

What guests think

Across recent reviews, Sheraton Xi'an North City Hotel stands out for a very convenient metro-side location, friendly staff, spacious and clean rooms, and good value, with some guests also praising the heated pool and family-friendly room sizes.

Recurring downsides include cigarette smoke odors in public areas and sometimes restaurants, limited control of room temperatures, and occasional Wi‑Fi issues. Breakfast draws consistent praise for quality and variety, but several reviews describe poor restaurant management and mismatched menu photos, with reports of indoor smoking in dining areas. Overall, expect solid comfort and convenience, with a few environmental and connectivity caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the heated pool, with swim caps required. No other facilities are consistently mentioned in reviews.

Related guest reviews

10

Alexandre

31 Aug 2024

·

Stayed 3 nights

Absolutely recommend. Very nice staff. Very nice and large room, very nice bathroom with shower and bathtub. TV had English channels (CNN and HBO). Pool was nice (don’t forget head cap). Breakfast was absolutely wonderful. Internet was limited. Hotel is next to the Metro station exit. Note: to go to the Terracotta Warrior will take 2 hours from the hotel door. Take Line 2 (Red) go South 2 stops to Beidajie, then take Line 1 (Blue) going East 9 stops to the terminal station Fangzhicheng, then take Line 9 (Orange) West 11 stops to Huaqing Pool. Forgot the Exit number, but it the South East. There was Bus 613 (I was told you can also use 602), will take half an hour to reach the site.

10

Rodney

25 Oct 2025

·

Stayed 3 nights

Very well maintained property. Convenient location with a lot of dining options. Great sized rooms for families and wonderful heated pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is widely praised and rooms are kept very clean. Several reviews report pervasive cigarette smoke odors in public areas, and occasionally in rooms and elevators.

Related guest reviews

10

JIWON

4 Jan 2026

·

Stayed 4 nights

The subway was close, so it was very convenient to move around, and the surrounding business areas were satisfying. The room was very clean, and the breakfast was very delicious. But it was a little cold because the heater was not warm enough. Except for that, everything was perfect hotel.

10

SUK CHANG

28 Mar 2024

·

Stayed 3 nights

위치, 가성비 그리고 청결 상태 모두 좋았습니다. 매일 방이 아주 깨끗하게 청소되었습니다.

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6

Erika

2 Jun 2025

·

Stayed 2 nights

The staff was five star but the whole property smelt of cigarette smoke including the rooms.

8

Hsiao-Ming

31 Jan 2025

·

Stayed 6 nights

早餐不錯，房間（套房）很寬敞乾淨，清潔人員很盡責，酒店內雖然四處皆有張貼禁菸標誌，但是酒店並未嚴格執行室內禁菸！電梯間時時刻刻都瀰漫著菸味，甚至除夕用餐時還有許多人在包廂區域抽菸，顯見酒店高層並未重視這個問題，有負五星酒店的評價⋯⋯

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10

Ming hui

28 Feb 2024

·

Stayed 1 night

非常不错的入住体验。服务，卫生，周边的便利条件非常好

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10

Shu chun

15 Oct 2024

·

Stayed 5 nights

3rd floor restaurant is poor management, people smoke in restaurant

8

Arielle

15 May 2025

·

Stayed 2 nights

Personnel très accueillant. Site propre. Nous avons aimé leur disponibilité a nous indiquer des endroits pour plusieurs activités. Hôtel à proximité d'un métro et de la rue des street food où on peut trouver tout plein de snacks: brochettes de fruits de mer, viande...

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10

Gokenya

16 May 2025

·

Stayed 3 nights

清潔で過ごしやすかった。朝食もよかった。風呂の栓の開閉が難しく、困った。クリーンスタッフの方達は大変感じが良かった。

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10

Paul

10 Apr 2024

·

Stayed 2 nights

Great friendly staff, immaculately clean. A first class hotel

10

Rodney

25 Oct 2025

·

Stayed 3 nights

Very well maintained property. Convenient location with a lot of dining options. Great sized rooms for families and wonderful heated pool.

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AI-generated summary based on recent guest reviews

Rooms

Rooms and suites are spacious and comfortable, with some noting attractive decor. Several guests struggled with centrally controlled temperatures and reported limited or inconvenient Wi‑Fi.

Related guest reviews

10

JIWON

4 Jan 2026

·

Stayed 4 nights

The subway was close, so it was very convenient to move around, and the surrounding business areas were satisfying. The room was very clean, and the breakfast was very delicious. But it was a little cold because the heater was not warm enough. Except for that, everything was perfect hotel.

10

Joseph

29 Dec 2024

·

Stayed 7 nights

地理位置優越房間舒適自助早餐選擇多

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10

Sau Kuen Cleopatra

17 Jun 2024

·

Stayed 3 nights

Wifi 比較差要去櫃台詢問才有

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8

Ming Ling

20 Sept 2025

·

Stayed 3 nights

Went in September. Hotel had control air-con central unit. So can’t adjust the temperature much. Can consider a decent hotel for China compare to others. Staff were friendly when approach.

6

Carmen Elisa

18 Oct 2024

·

Stayed 1 night

Al tomar este hotel pensé que por su categoría me iba a encontrar con un excelente servicio, pero pasamos una mala noche pues las camas no eran cómodas, no logramos climatizar la habitación, hacía más calor dentro que fuera, el servicio de restaurante es muy regular…. En términos generales muy decepcionada de mi elección

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10

Alexandre

31 Aug 2024

·

Stayed 3 nights

Absolutely recommend. Very nice staff. Very nice and large room, very nice bathroom with shower and bathtub. TV had English channels (CNN and HBO). Pool was nice (don’t forget head cap). Breakfast was absolutely wonderful. Internet was limited. Hotel is next to the Metro station exit. Note: to go to the Terracotta Warrior will take 2 hours from the hotel door. Take Line 2 (Red) go South 2 stops to Beidajie, then take Line 1 (Blue) going East 9 stops to the terminal station Fangzhicheng, then take Line 9 (Orange) West 11 stops to Huaqing Pool. Forgot the Exit number, but it the South East. There was Bus 613 (I was told you can also use 602), will take half an hour to reach the site.

10

Monica Maria

11 Jul 2025

·

Stayed 2 nights

It was a very nice experience at the Sheraton Xi’an North; they give us a dreamt suite, it was a full apartment with a very nice decoration taste.

10

Yau Loong

15 Apr 2024

·

Stayed 3 nights

Huge room with very reasonable prices

10

Rodney

25 Oct 2025

·

Stayed 3 nights

Very well maintained property. Convenient location with a lot of dining options. Great sized rooms for families and wonderful heated pool.

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Service

Feedback consistently highlights friendly, welcoming staff and helpful guidance.

Related guest reviews

2

Lin Tang

15 Aug 2025

·

Stayed 6 nights

The front desk representative keep me waiting for more than 3 hours to get a room. I have booked a suite, and she said she will call me to let me know when the room is ready, I waited from 2:10 pm to 5:30 pm , she still has not called. When I check back with front desk again , I was told she has gone for the day, and the room is available and nobody was calling. That is the worse experience I have ever have.

8

Ming Ling

20 Sept 2025

·

Stayed 3 nights

Went in September. Hotel had control air-con central unit. So can’t adjust the temperature much. Can consider a decent hotel for China compare to others. Staff were friendly when approach.

10

Ming hui

28 Feb 2024

·

Stayed 1 night

非常不错的入住体验。服务，卫生，周边的便利条件非常好

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10

Hanil

26 Mar 2023

·

Stayed 7 nights

Reasonable price, Convenient location, Kind service

8

Arielle

15 May 2025

·

Stayed 2 nights

Personnel très accueillant. Site propre. Nous avons aimé leur disponibilité a nous indiquer des endroits pour plusieurs activités. Hôtel à proximité d'un métro et de la rue des street food où on peut trouver tout plein de snacks: brochettes de fruits de mer, viande...

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10

Alexandre

31 Aug 2024

·

Stayed 3 nights

Absolutely recommend. Very nice staff. Very nice and large room, very nice bathroom with shower and bathtub. TV had English channels (CNN and HBO). Pool was nice (don’t forget head cap). Breakfast was absolutely wonderful. Internet was limited. Hotel is next to the Metro station exit. Note: to go to the Terracotta Warrior will take 2 hours from the hotel door. Take Line 2 (Red) go South 2 stops to Beidajie, then take Line 1 (Blue) going East 9 stops to the terminal station Fangzhicheng, then take Line 9 (Orange) West 11 stops to Huaqing Pool. Forgot the Exit number, but it the South East. There was Bus 613 (I was told you can also use 602), will take half an hour to reach the site.

10

Gokenya

16 May 2025

·

Stayed 3 nights

清潔で過ごしやすかった。朝食もよかった。風呂の栓の開閉が難しく、困った。クリーンスタッフの方達は大変感じが良かった。

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10

Paul

10 Apr 2024

·

Stayed 2 nights

Great friendly staff, immaculately clean. A first class hotel

10

Monica Maria

11 Jul 2025

·

Stayed 2 nights

It was a very nice experience at the Sheraton Xi’an North; they give us a dreamt suite, it was a full apartment with a very nice decoration taste.

10

Shuixin

8 Jul 2023

·

Stayed 2 nights

The hotel service is outstanding, and the location is incredibly convenient.

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Location

Repeatedly praised for being next to or very close to a metro station, making city travel easy, with shops and dining nearby.

Related guest reviews

10

JIWON

4 Jan 2026

·

Stayed 4 nights

The subway was close, so it was very convenient to move around, and the surrounding business areas were satisfying. The room was very clean, and the breakfast was very delicious. But it was a little cold because the heater was not warm enough. Except for that, everything was perfect hotel.

10

Maeva

17 Sept 2023

·

Stayed 3 nights

easy to access public transportation and taxis

10

Yasmin

21 Nov 2024

·

Stayed 3 nights

Nos gustó mucho, con un estación del subway al lado. Cómodo, exelente!!!

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10

HIROKO

16 Mar 2024

·

Stayed 2 nights

地下鉄の駅が真横でしたので移動するのにとても便利で助かりました。朝食のレパートリーも豊富で、特に焼きたてのパンやパイなどは、テーブルまで来てお勧めしてくれます。コーヒーは、テイクアウト用の容器が準備されていてとても嬉しい

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10

Ligen

16 Apr 2024

·

Stayed 3 nights

This place is fabulous as it’s near everything and easily accessible to most tourist places!

8

Arielle

15 May 2025

·

Stayed 2 nights

Personnel très accueillant. Site propre. Nous avons aimé leur disponibilité a nous indiquer des endroits pour plusieurs activités. Hôtel à proximité d'un métro et de la rue des street food où on peut trouver tout plein de snacks: brochettes de fruits de mer, viande...

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10

KANG

16 May 2024

·

Stayed 2 nights

시설대비 가격이 저렴하고 종루에서 아주 가까워서 여행하기에 아주 적합한 장소입니다

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10

Alexandre

31 Aug 2024

·

Stayed 3 nights

Absolutely recommend. Very nice staff. Very nice and large room, very nice bathroom with shower and bathtub. TV had English channels (CNN and HBO). Pool was nice (don’t forget head cap). Breakfast was absolutely wonderful. Internet was limited. Hotel is next to the Metro station exit. Note: to go to the Terracotta Warrior will take 2 hours from the hotel door. Take Line 2 (Red) go South 2 stops to Beidajie, then take Line 1 (Blue) going East 9 stops to the terminal station Fangzhicheng, then take Line 9 (Orange) West 11 stops to Huaqing Pool. Forgot the Exit number, but it the South East. There was Bus 613 (I was told you can also use 602), will take half an hour to reach the site.

10

Helium

2 Apr 2024

·

Stayed 4 nights

Close to underground stations and many malls within walking distance.

10

Rodney

25 Oct 2025

·

Stayed 3 nights

Very well maintained property. Convenient location with a lot of dining options. Great sized rooms for families and wonderful heated pool.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for its quality and variety. However, multiple reviews cite poor restaurant management, mismatched menu photos, and indoor smoking in dining areas.

Related guest reviews

10

JIWON

4 Jan 2026

·

Stayed 4 nights

The subway was close, so it was very convenient to move around, and the surrounding business areas were satisfying. The room was very clean, and the breakfast was very delicious. But it was a little cold because the heater was not warm enough. Except for that, everything was perfect hotel.

10

Joseph

29 Dec 2024

·

Stayed 7 nights

地理位置優越房間舒適自助早餐選擇多

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10

HIROKO

16 Mar 2024

·

Stayed 2 nights

地下鉄の駅が真横でしたので移動するのにとても便利で助かりました。朝食のレパートリーも豊富で、特に焼きたてのパンやパイなどは、テーブルまで来てお勧めしてくれます。コーヒーは、テイクアウト用の容器が準備されていてとても嬉しい

Translate

8

Hsiao-Ming

31 Jan 2025

·

Stayed 6 nights

早餐不錯，房間（套房）很寬敞乾淨，清潔人員很盡責，酒店內雖然四處皆有張貼禁菸標誌，但是酒店並未嚴格執行室內禁菸！電梯間時時刻刻都瀰漫著菸味，甚至除夕用餐時還有許多人在包廂區域抽菸，顯見酒店高層並未重視這個問題，有負五星酒店的評價⋯⋯

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10

LEEHUSIK

8 Jun 2025

·

Stayed 2 nights

3층을 안내 받아서 식사 하였으나 메뉴판의 사진과 실제 음식이 차이가 컷음. 실망. 별도의 계산을 해야하는것도 실망. 체크아웃시 결제하는것이 투숙객들이 편할것 같음.

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10

Shu chun

15 Oct 2024

·

Stayed 5 nights

3rd floor restaurant is poor management, people smoke in restaurant

10

Alexandre

31 Aug 2024

·

Stayed 3 nights

Absolutely recommend. Very nice staff. Very nice and large room, very nice bathroom with shower and bathtub. TV had English channels (CNN and HBO). Pool was nice (don’t forget head cap). Breakfast was absolutely wonderful. Internet was limited. Hotel is next to the Metro station exit. Note: to go to the Terracotta Warrior will take 2 hours from the hotel door. Take Line 2 (Red) go South 2 stops to Beidajie, then take Line 1 (Blue) going East 9 stops to the terminal station Fangzhicheng, then take Line 9 (Orange) West 11 stops to Huaqing Pool. Forgot the Exit number, but it the South East. There was Bus 613 (I was told you can also use 602), will take half an hour to reach the site.

10

Gokenya

16 May 2025

·

Stayed 3 nights

清潔で過ごしやすかった。朝食もよかった。風呂の栓の開閉が難しく、困った。クリーンスタッフの方達は大変感じが良かった。

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10

Sonia

26 Sept 2025

·

Stayed 1 night

Buen desayuno

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10

Kun

2 Sept 2024

·

Stayed 4 nights

Excellent breakfast buffer!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $85	2 $106	3 $118
4 $106	5 $78	6 $74	7 $77	8 $74	9 $77	10 $93
11 $74	12 $74	13 $74	14 $77	15 $89	16 $111	17 $120
18 $81	19 $77	20 $73	21 $73	22 $73	23 $81	24 $99
25 $92	26 $73	27 $73	28 $73	29	30 $77	31

Sheraton Xi'an North City Hotel

About this property

Location

Room options

Club Room, 1 King Bed, City View

Club Room, 2 Double Beds, City View

Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms

Club Suite, 1 King Bed, City View

Room, 2 Double Beds

Suite, 1 King Bed, City View

Apartment, 1 Bedroom, City View

Room, 1 King Bed

Guest reviews of Sheraton Xi'an North City Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Xi'an North City Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $85	26 $85
27 $74	28 $73	29 $73	30 $73